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Overview This Legal Secretary course will unlock your full potential and will show you how to excel in a career in Legal Secretary. So upskill now and reach your full potential. Everything you need to get started in Legal Secretary is available in this course. Learning and progressing are the hallmarks of personal development. This Legal Secretary will quickly teach you the must-have skills needed to start in the relevant industry. In This Mental Health Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Legal Secretary skills to help you advance your career. Acquire a comprehensive understanding of various Legal Secretary topics and tips from industry experts. Learn in-demand Legal Secretary skills that are in high demand among UK employers, which will help you to kickstart your career. This Legal Secretary course covers everything you must know to stand against the tough competition in the Legal Secretary field.  The future is truly yours to seize with this Legal Secretary. Enrol today and complete the course to achieve a Legal Secretary certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Legal Secretary course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Legal Secretary course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Legal Secretary course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Legal Secretary is suitable for anyone aspiring to start a career in Legal Secretary; even if you are new to this and have no prior knowledge on Legal Secretary, this course is going to be very easy for you to understand.  And if you are already working in the Legal Secretary field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Legal Secretary course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Legal Secretary course has no prerequisite.  You don't need any educational qualification or experience to enrol in the Legal Secretary course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Legal Secretary course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Legal Secretary Module 01: Introduction to Legal Secretary 00:25:00 Module 02: English Law & Legal Systems 00:35:00 Module 03: The Legal Workplace & Professionals 00:47:00 Module 04: Law of Contract & Law of Tort 00:31:00 Module 05: Wills, Probate and Estate Law Practice 00:17:00 Module 06: Property Law & Conveyancing Practice 00:21:00 Module 07: Family Law and Insurance Practice 00:26:00 Module 08: Professional Writings and Documents 00:30:00 Module 09: Document Proofreading and Editing 00:07:00 Module 10: Meeting Management & Minute Taking 01:09:00 Module 11: Customer Service and Telephone Handling Skills 00:23:00 Module 12: Data Management and Record-Keeping 00:16:00 Module 13: Other Essential Skills for Secretarial Role 00:22:00 Module 14: Professional Conduct and Ethics 00:24:00 Microsoft Word Essentials New Word Document and Templates 00:02:00 Tabs, Ribbons and Groups 00:03:00 Zoom and Rulers in Word 00:02:00 Editing the Word Document 00:03:00 Insert Pictures with Word 00:05:00 Insert Shape and Text Box in Word 00:02:00 Review Tab in Word 00:03:00 Layout in Word 00:02:00 File Options in Word 00:02:00 Closing and Reopening in Word 00:01:00 Microsoft Powerpoint Essentials New PowerPoint Presentation and Templates 00:02:00 Tabs Ribbons and Groups in PowerPoint 00:03:00 First Slide and Designing the Slide 00:02:00 Home Tab and Updates in PowerPoint 00:02:00 Buttons in PowerPoint 00:01:00 Inserting Pictures in PowerPoint 00:04:00 Presentation Mode 00:01:00 Animations Tab 00:05:00 File Options in Word 00:02:00 Closing and Reopening in Word 00:01:00 Microsoft Outlook Essentials Setting Up Outlook with Accounts 00:03:00 Tabs, Ribbons and Groups in Outlook 00:03:00 Navigation Bar in Outlook 00:01:00 Organizing Outlook with Favorites and Folders 00:03:00 Additional Options inside Outlook Tabs 00:01:00 Reading, Writing and Receiving Emails 00:08:00 Attaching Items in Outlook Mails 00:03:00 The View Tab in Outlook 00:02:00 Create a Rule to move emails to a folder 00:04:00 Insert a screen shot from Excel 00:02:00 Microsoft Excel - Top 50 Keyboard Shortcuts Formatting Excel Keyboard Shortcuts 00:02:00 Table Excel Keyboard Shortcuts 00:02:00 Editing Excel Keyboard Shortcuts 00:05:00 Formula Excel Keyboard Shortcuts 00:03:00 Workbook Excel Keyboard Shortcuts 00:02:00 Handy Excel Shortcuts Keyboard Shortcuts 00:05:00

Overview This Agile Scrum course will unlock your full potential and will show you how to excel in a career in Agile Scrum. So upskill now and reach your full potential. Everything you need to get started in Agile Scrum is available in this course. Learning and progressing are the hallmarks of personal development. This Agile Scrum will quickly teach you the must-have skills needed to start in the relevant industry. In This Mental Health Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Agile Scrum skills to help you advance your career. Acquire a comprehensive understanding of various Agile Scrum topics and tips from industry experts. Learn in-demand Agile Scrum skills that are in high demand among UK employers, which will help you to kickstart your career. This Agile Scrum course covers everything you must know to stand against the tough competition in the Agile Scrum field.  The future is truly yours to seize with this Agile Scrum. Enrol today and complete the course to achieve a Agile Scrum certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Agile Scrum course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Agile Scrum course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Agile Scrum course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Agile Scrum is suitable for anyone aspiring to start a career in Agile Scrum; even if you are new to this and have no prior knowledge on Agile Scrum, this course is going to be very easy for you to understand.  And if you are already working in the Agile Scrum field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Agile Scrum course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Agile Scrum course has no prerequisite.  You don't need any educational qualification or experience to enrol in the Agile Scrum course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Agile Scrum course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum OBJECTIVES AND TARGETS Objectives and Targets 00:09:00 Download: course curriculum in pdf 00:05:00 FROM THE TRADITIONAL DEVELOPMENT MODEL TO THE AGILE Waterfall. Typical challenges 00:05:00 Agile history and 2001's Manifesto 00:11:00 Agile. A different approach 00:04:00 Agile benefits 00:02:00 When agile is best applied + success factors 00:03:00 Download: Agile Vs Waterfall. Overview diagram 00:01:00 Download: Agile Vs Waterfall side by side by project stage 00:04:00 2020 SCRUM GUIDE: WHAT'S NEW! 2020 SCRUM GUIDE: WHAT'S NEW! 00:22:00 BONUS: FULL EBOOK OF THE COURSE! BONUS - Full eBOOK of the Course 00:01:00 SCRUM Download: the Scrum Guide 00:14:00 Download: the Scrum Glossary 00:08:00 Download: Framework Navigator 00:01:00 Scrum introduction 00:12:00 Theory and values 00:08:00 THE SCRUM TEAM The Scrum Team - Introduction 00:08:00 Product, Product Goal and Product Owner 00:14:00 Developers 00:03:00 The scrum master 00:08:00 Characteristics of a perfect scrum master 00:23:00 SCRUM EVENTS Introduction 00:03:00 The Sprint 00:06:00 Download: Diagram of a typical Sprint (with events, roles, artifacts) 00:01:00 The sprint planning 00:10:00 The daily scrum 00:04:00 The sprint review 00:06:00 The sprint retrospective 00:05:00 SCRUM ARTIFACTS Product backlog 00:08:00 Sprint backlog 00:02:00 Increment and definition of done 00:04:00 Commitments 00:04:00 SCALING SCRUM Introduction 00:02:00 Scrum of scrums 00:02:00 Nexus framework 00:05:00 Download: the Nexus Framework poster 00:01:00 SCRUM IN PRACTICE ! A day in the life of a typical Sprint 00:32:00 AGILE REQUIREMENTS Products, Initiatives, Epics, Features, Stories and Tasks 00:11:00 ESTIMATION TECHNIQUES Underlying theory, t-shirt sizing, planning poker 00:09:00 Bucket system, affinity mapping, time unit 00:04:00 AGILE METRICS Underlying theory. Velocity 00:07:00 Sprint burn-down 00:08:00 Release burn-up, cumulative flow, other metrics 00:06:00 PSM1 CERTIFICATION PREPARATION GUIDELINES, TIPS & TRICKS How to best prepare for PSM I Certification 00:09:00 PSM1 CERTIFICATION PREPARATION GUIDELINES, TIPS & TRICKS PSM I EXAM SIMULATOR #1 and #2 (80+80 HIGH QUALITY QUESTIONS. REAL MODE) 00:01:00

Highlights of the Course Course Type: Online Learning Duration: 1 Hour 34 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about WordPress development Understand the core competencies and principles of WordPress development Explore the various areas of WordPress development Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert WordPress developer WordPress Basics Course Master the skills you need to propel your career forward in WordPress development. This course will equip you with the essential knowledge and skillset that will make you a confident WordPress developer and take your career to the next level. This comprehensive WordPress basics course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this WordPress basics course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective WordPress development practice and equip you with the essential skills, confidence and competence to assist you in the WordPress development industry. You'll gain a solid understanding of the core competencies required to drive a successful career in WordPress development. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for WordPress developer or for people who are aspiring to specialise in WordPress development. Enrol in this WordPress basicscourse today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive WordPress basics course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this WordPress development can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This WordPress basics course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This WordPress basics course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This WordPress basics course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction: WordPress in Theory Course Overview 00:03:00 Course plan 00:00:00 What is WordPress? 00:02:00 WordPress.org vs WordPress.com 00:01:00 What To Know Before Using WordPress 00:03:00 How to Wodpress.com & WordPress.org 00:03:00 Getting Started With WordPress How to use WordPress.org 00:12:00 How to use WordPress.com. 00:07:00 WordPress Dashboard Overview. 00:15:00 Gutenberg WordPress Editor 00:16:00 Customize Your WordPress website. 00:26:00 Assessment Assessment - WordPress Basics 00:10:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Certificate of Achievement Certificate of Achievement 00:00:00 Feedback Feedback 00:00:00

From beginner to expert, this course will help you advance your career using Microsoft Excel skills.

Duration 1 Days 6 CPD hours This course is intended for To gain the most from attending this course you should possess the following incoming skills: Basic knowledge of programming concepts and syntax in Python. Familiarity with common data formats such as CSV, JSON, and XML. Experience using command-line interfaces and basic text editing tools. Understanding of basic machine learning concepts and algorithms. Overview Working in an interactive learning environment, led by our engaging expert, you will: Gain a solid understanding of prompt engineering concepts and their applications in software development and AI-driven solutions. Master the techniques for preprocessing and cleaning text data to ensure high-quality inputs for AI models like GPT-4. Develop expertise in GPT-4 tokenization, input formatting, and controlling model behavior for various tasks and requirements. Acquire the ability to design, optimize, and test prompts effectively, catering to diverse business applications and use cases. Learn advanced prompt engineering techniques, such as conditional text generation and multi-turn conversations, to create more sophisticated AI solutions. Practice creating prompts to generate, run, and test code in a chosen programming language using GPT-4 and OpenAI Codex. Understand the ethical implications and best practices in responsible AI deployment, ensuring fair and unbiased AI applications in software development. Prompt Engineering offers coders and software developers a competitive edge by empowering them to develop more effective and efficient AI-driven solutions in their projects. By harnessing the capabilities of cutting-edge AI models like GPT-4, coders can automate repetitive tasks, enhance natural language understanding, and even generate code suggestions, boosting productivity and creativity. In addition, mastering prompt engineering can contribute to improved job security, as professionals with these in-demand skills are highly sought after in the rapidly evolving tech landscape. Quick Start to Prompt Engineering for Coders and Software Developers is a one day course designed to get you quickly up and running with the prompting skills required to out AI to work for you in your development efforts. Guided by our AI expert, you?ll explore key topics such as text preprocessing, data cleansing, GPT-4 tokenization, input formatting, prompt design, and optimization, as well as ethical considerations in prompt engineering. In the hands-on labs you?ll explore tasks such as formatting inputs for GPT-4, designing and optimizing prompts for business applications, and implementing multi-turn conversations with AI. You?ll work with innovative tools like the OpenAI API, OpenAI Codex, and OpenAI Playground, enhancing your learning experience while preparing you for integrating prompt engineering into your professional toolkit. By the end of this immersive course, you?ll have the skills necessary to effectively use prompt engineering in your software development projects. You'll be able to design, optimize, and test prompts for various business tasks, integrate GPT-4 with other software platforms, and address ethical concerns in AI deployment. Introduction to Prompt Engineering Overview of prompt engineering and its importance in AI applications Major applications of prompt engineering in business Common challenges faced in prompt engineering Overview of GPT-4 and its role in prompt engineering Key terminology and concepts in prompt engineering Getting Things Ready: Text Preprocessing and Data Cleansing Importance of data preprocessing in prompt engineering Techniques for text cleaning and normalization Tokenization and n-grams Stop word removal and stemming Regular expressions and pattern matching GPT-4 Tokenization and Input Formatting GPT-4 tokenization and its role in prompt engineering Understanding and formatting GPT-4 inputs Context windows and token limits Controlling response length and quality Techniques for handling out-of-vocabulary tokens Prompt Design and Optimization Master the skills to design, optimize, and test prompts for various business tasks. Designing effective prompts for different tasks Techniques for prompt optimization GPT-4 system and user parameters for controlling behavior Importance of prompt testing and iteration Best practices for prompt engineering in business applications Advanced Techniques and Tools in Prompt Engineering Learn advanced techniques and tools for prompt engineering and their integration in business applications. Conditional text generation with GPT-4 Techniques for handling multi-turn conversations Overview of tools for prompt engineering: OpenAI API, OpenAI Codex, and OpenAI Playground Integration of GPT-4 with other software platforms and tools Monitoring and maintaining prompt performance Code Generation and Testing with Prompt Engineering Develop the skills to generate, integrate, and test AI-generated code effectively, enhancing productivity and creativity in software development projects. Introduction to code generation with AI models like GPT-4 Designing prompts for code generation across programming languages Techniques for specifying requirements and constraints in prompts Generating and interpreting code snippets using AI-driven solutions Integrating generated code into existing projects and codebases Best practices for testing and validating AI-generated code Ethics and Responsible AI Understand the ethical implications of prompt engineering and the importance of responsible AI deployment in business. Ethical considerations in prompt engineering Bias in AI systems and its impact on prompt engineering Techniques to minimize bias and ensure fairness Best practices for responsible AI deployment in business applications Monitoring and addressing ethical concerns in prompt engineering

Discover personal safety tips and see demonstration videos of effective self defence techniques.

Safeguarding: Safeguarding Online Training Are you hoping to advance your career or simply enhance your present skills? You might be able to do so by taking our special Safeguarding Children course. Increase your knowledge with top-notch instruction; take the Safeguarding Children course for a highly effective training opportunity. The Safeguarding Children course is divided into a number of comprehensive modules. The Basic Understanding of Child Safeguarding and Child Law will be covered in this Safeguarding Children course. Also, the Safeguarding Children course will educate you on the laws and policies that surround child protection. By taking our Safeguarding Children course, you will also learn about different types of child abuse and how to react in each circumstance. Finally, you will have awareness of the role played by other professionals in the field of Safeguarding: Safeguarding Children. By simply enrolling in this Safeguarding: Safeguarding Children course, you will be able to add these incredible new talents to your resume and increase your employability. Learning Outcomes By the end of the Safeguarding: Safeguarding Children course, learners will be able to: Demonstrate excellent understanding of the Safeguarding Children System in England Understand the key principles of the Children Act and other key legislation Discuss about the many forms of abuse, who is at risk, and why for Safeguarding Children. Recognise the signs of abuse and know how to provide Safeguarding Children Describe the disclosure process and the role of health and other professionals in the setting of Safeguarding Children. Main Course: Level 3 Designated Safeguarding Lead Training Course Free Courses are including with this Safeguarding: Safeguarding Course Along with The Safeguarding: Safeguarding Course, We Offer a free Level 2 Safeguarding Children Training Course Along with The Safeguarding: Safeguarding Course, We Offer a free Level 4 Child Care and Development Course Special Offers of this Safeguarding: Safeguarding Course This Safeguarding: Safeguarding Course includes a FREE PDF Certificate. Lifetime access to this Safeguarding: Safeguarding Course Instant access to this Safeguarding: Safeguarding Course Get FREE Tutor Support to this Safeguarding: Safeguarding Course Safeguarding: Safeguarding Online Training This course, "Designated Safeguarding Lead: Designated Safeguarding Lead," aims to give individuals who work with children a solid understanding of safeguarding. In order to shield children from harm in the future, you will learn about the safeguarding process and how to handle suspicions of abuse in our special Designated Safeguarding Lead: Designated Safeguarding Lead Course. Who is this course for? Safeguarding: Safeguarding Online Training Take this Safeguarding: Safeguarding Children course if you're interested in learning more about the subject. Requirements Safeguarding: Safeguarding Online Training To enrol in this Safeguarding: Safeguarding Course, students must fulfil the following requirements. To join in our Safeguarding: Safeguarding Course, you must have a strong command of the English language. To successfully complete our Safeguarding: Safeguarding Course, you must be vivacious and self driven. To complete our Safeguarding: Safeguarding Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Safeguarding: Safeguarding Course. Career path Safeguarding: Safeguarding Online Training You might work as a support staff member, a safeguarding officer, or a safeguarding lead in your organisation with this Safeguarding Children training and experience.

Legal Work: Legal Work Are you interested in working in law or are you already employed in the legal field but want to learn more? The best option for you is our Level 2 Certificate in Law and Legal Work. This comprehensive Level 2 Certificate in Law and Legal Work course has described everything necessary to start a career in law and legal work. Starting from the English Legal System to aspects of law-making are explained in this Level 2 Certificate in Law and Legal Work course. Also, this Level 2 Certificate in Law and Legal Work course includes legal requirements, policies, power and procedures. Moreover, this Level 2 Certificate in Law and Legal Work course provides ideas about family welfare law, consumer protection and other relevant topics. Unlock your potential with our Level 2 Certificate in Law and Legal Work course! Main Course: Level 2 Certificate in Law and Legal Work Course Free Courses included with Level 2 Certificate in Law and Legal Work Course: Along with Level 2 Certificate in Law and Legal Work Course you will get free Level 3 Diploma In UK Employment Law Special Offers of this Level 2 Certificate in Law and Legal Work Course This Level 2 Certificate in Law and Legal Work Course includes a FREE PDF Certificate. Lifetime access to this Level 2 Certificate in Law and Legal Work Course Instant access to this Level 2 Certificate in Law and Legal Work Course Get FREE Tutor Support to this Level 2 Certificate in Law and Legal Work Course Legal Work: Legal Work Everything needed to begin a career in law and legal work has been covered in this extensive Level 2 Certificate in Law and Legal Work course. This Level 2 Certificate in Law and Legal Work course explains everything from the English legal system to various parts of the law-making process. Legal requirements, policies, power, and procedures are also covered in this Level 2 Certificate in Law and Legal Work course. In addition, this Level 2 Certificate in Law and Legal Work course offers concepts related to consumer protection, family welfare law, and other pertinent areas. Who is this course for? Legal Work: Legal Work The people who want to succeed in both their professional and personal lives should pursue this Level 2 Certificate in Law and Legal Work Training. Requirements Legal Work: Legal Work To enrol in this Level 2 Certificate in Law and Legal Work Course, students must fulfil the following requirements. To join in our Level 2 Certificate in Law and Legal Work Course, you must have a strong command of the English language. To successfully complete our Level 2 Certificate in Law and Legal Work Course, you must be vivacious and self driven. Career path Legal Work: Legal Work You can pursue a variety of careers in the legal work industry after earning the Level 2 Certificate in Law and Legal Work, including those as a legal assistant, legal secretary, legal research assistant, or in other pertinent sectors.

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🚀 Elevate Your Customer Assistance with 'Optimizing Customer Assistance through Zendesk Excellence' 🚀 Are you ready to revolutionize your customer support game and take it to new heights? Introducing our groundbreaking online course: 'Optimizing Customer Assistance through Zendesk Excellence.' 🌟   🌐 Unleash the Power of Zendesk: In today's fast-paced digital world, exceptional customer support is the key to business success. Our comprehensive course is designed to empower you with the knowledge and skills needed to harness the full potential of Zendesk, the leading customer service platform. Whether you're a beginner or a seasoned professional, this course is your gateway to mastering Zendesk like never before.   🛠️ What You'll Learn: ✅ Zendesk Essentials: Navigate through the platform effortlessly and maximize its core features. ✅ Ticket Management Mastery: Streamline your support workflow for quicker issue resolution. ✅ Automation Awesomeness: Implement time-saving automations for a more efficient support process. ✅ Reporting and Analytics: Extract valuable insights to enhance your support strategy. ✅ Integration Wizardry: Seamlessly integrate Zendesk with other tools for a unified support experience.   💼 Who Can Benefit: Customer Support Representatives Service Desk Managers IT Professionals Business Owners Anyone committed to delivering exceptional customer experiences   🎓 Course Highlights: 🔥 Engaging Video Lessons: Learn at your own pace with expert-led video tutorials. 📚 Comprehensive Study Material: Access downloadable resources for offline learning. 💬 Interactive Discussions: Connect with fellow learners and industry experts. 🔧 Practical Assignments: Apply your knowledge in real-world scenarios. 🏆 Certification of Completion: Showcase your expertise with our accredited certification.   🌈 Why Choose Our Course: Proven Expertise: Our instructors are Zendesk certified professionals with years of hands-on experience. Practical Focus: Learn skills you can apply immediately to enhance your customer support operations. Flexible Learning: Access the course anytime, anywhere, and on any device.   🔒 Don't miss out on this opportunity to transform your customer assistance strategy! Enroll now in 'Optimizing Customer Assistance through Zendesk Excellence' and elevate your customer support to unprecedented levels of success. Course Curriculum Basic Overview 00:00 Pricing 00:00 Account Set Up 00:00 E-Mail Set Up 00:00 The Customers Experience with E-Mail Submission 00:00 Setting Up the Guide Center 00:00 Customer Experience with the Guide Center 00:00 Admin - Customer Settings 00:00 Adding Agents - Agent Settings 00:00 Ticket Settings 00:00 Setting a Customer Schedule 00:00 Admin - Account Settings - Part 1 00:00 Admin - Account Settings - Part 2 00:00 Admin - Business Rules - Automation 00:00 Business Rules - Triggers 00:00 Website Widget 00:00 Admin Channels - E-Mail - Part 1 00:00 Admin Channels - E-Mail - Part 2 00:00 Managing Ticket Views 00:00 Conclusion 00:00 Advanced Overview - Research 00:00 Social Media Channels 00:00 Enable Live Chat Channel 00:00 Ticket Forms 00:00 Ticket Fields 00:00 Managing the Ticket View 00:00 Adding Support Agents and Team Members 00:00 Managing Help Participants 00:00 Managing Applications -Autoresponders 00:00 Adding Applications - Mailchimp 00:00 Adding Applications - Webinars 00:00 Extending Applications - Zapier 00:00 Extending Applications - Zoom 00:00 Extending Applications - Stripe 00:00 Extending Applications - PayPal 00:00 Live Example - Editing Settings 00:00 Extending Applications - Zoom 00:00 Live Example - Customer Experience 00:00 Live Example - Extending Applications 00:00 Conclusion 00:00