17113 Other courses in Lowestoft delivered Online

In times of crisis, people are in reaction mode. They work more from “fight vs. flight” than by using reason. When we serve these customers, we need to respond appropriately and help them to achieve emotional control so that we can work to solve problems. In this interactive online class, you will learn the tools needed to get yourself in emotional control. You will also learn why people react on emotion and tools to help them get back in control, too. Attendees will be able to: Focus on others to project a UB4ME, customer-centered attitude; Empower people with respect (acknowledging) and control (offering choices); and Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions. Register for this class and you will be sent ONLINE login instructions prior to the class date.

This comprehensive Rust-focused course is perfect for individuals seeking in-depth knowledge and expertise in the fields of systems programming, concurrency, and web development. Through practical examples, code-along, and expert theory, you will master Rust and become proficient in building efficient and scalable programs for various applications.

Eyes Wide Open - Reframing Your Fears as Fiction You create your own reality, and you believe it: whether you perceive a path blocked by obstacles or one wide open to opportunities.Isaac shares his eye-opening perspective on sight itself as he reveals how blindness became a blessing in his life of remarkable achievement, from Hollywood to Harvard, and from the Supreme Court to entrepreneur and CEO. "You'll gain the vision to shape your life and business deliberately, with awareness and accountability.' This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Emotional Intelligence in a Digital World In this session, we will explore the brain science behind empathy and focus, the interplay between isolation and connectivity, and the effects of technology on memory. We'll examine the phenomenon of 'virtual distance' and learn strategies for mitigating it and building trust. Lastly, we will connect Emotional Intelligence skills to key project management competencies and look at ways to keep our finger on the pulse of the digital world while nurturing the qualities that make us most human. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Operational Excellence Across 3 Critical Spheres Having worked in just about every corner of the world, Dr. Zeitoun has seen firsthand how challenging it is for organizations to achieve operational excellence in the midst of uncertainty. Reflecting on the opportunities he has had working across the globe, Dr. Zeitoun will explore a model for operational excellence that supports a foundation for creating a dynamic, high agility environment poised to deal with the ever-increasing pace of change.The model consists of three critical spheres or enablers: process autonomy, digitally capable people, and agile delivery-focused governance. A fast and delicate balance is needed between the spheres, and each has its own individual gauge and impact. These spheres also have an integrated effect, as they work in tandem to achieve a higher excellence scale and shape the way we work into the future. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies.

The Four Pillars of Agile: Laying a Solid Agile Foundation Have you ever tried to take on a large life-changing decision and felt like you were trying to eat an elephant? Where could you possibly begin? What are the best tips to make certain you do not forget a major foundational factor? Prior to any company embarking on an Agile Journey, there need to be four significant steps in place. This session will teach you the importance of Culture, Organization, Process, and Sustainability. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Operational Excellence Across 3 Critical Spheres Having worked in just about every corner of the world, Dr. Zeitoun has seen firsthand how challenging it is for organizations to achieve operational excellence in the midst of uncertainty. Reflecting on the opportunities he has had working across the globe, Dr. Zeitoun will explore a model for operational excellence that supports a foundation for creating a dynamic, high agility environment poised to deal with the ever-increasing pace of change.The model consists of three critical spheres or enablers: process autonomy, digitally capable people, and agile delivery-focused governance. A fast and delicate balance is needed between the spheres, and each has its own individual gauge and impact. These spheres also have an integrated effect, as they work in tandem to achieve a higher excellence scale and shape the way we work into the future. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies.

The Sustainability Leader in You Regardless of title, education, or specialty, anyone can become a sustainable leader. Kocak Gin offers coaching and a methodical process in her presentation. For graduates entering the workforce, apprentices ready to ascend their field, and seasoned professionals, all knowing that they want to do more and to make a difference, Kocak Gin offers a call to action, followed by the details to create the sustainability leader within and to bring advocacy in commerce, communities, schools, and governments. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Scaling to Enterprise Agile Development and Systems Engineering The need to be agile and cost-effective has been intensified by growing global competition, continuous innovation in technology, and incredibly short time-to-market requirements. Organizations are scrambling to become lean and agile to meet changing customer needs and expectations, and efficiently producing high-quality products, services, and solutions for large-scale enterprise development. This presentation will focus on systems engineering principles and enterprise agile methodologies that support large scale agile development. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Scaling to Enterprise Agile Development and Systems Engineering The need to be agile and cost-effective has been intensified by growing global competition, continuous innovation in technology, and incredibly short time-to-market requirements. Organizations are scrambling to become lean and agile to meet changing customer needs and expectations, and efficiently producing high-quality products, services, and solutions for large-scale enterprise development. This presentation will focus on systems engineering principles and enterprise agile methodologies that support large scale agile development. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.