1202 Organizational Development courses in Cardiff delivered Online

The Principles of Team Leading course provides a comprehensive understanding of effective management and leadership practices. Through modules focused on leadership theories, performance improvement, team dynamics, motivation, communication, negotiation, and organizational skills, participants will develop essential competencies to lead high-performing teams. The course also covers topics such as talent management, succession planning, change management, time and stress management, emotional intelligence, conflict resolution, risk management, and corporate responsibility. Additionally, participants will receive training in Microsoft Word, Excel, and PowerPoint for enhanced productivity. Learning Outcomes: Grasp the fundamental concepts of management and leadership. Explore various leadership theories and their application. Enhance management and leadership performance through effective strategies. Develop skills in building and managing high-performance teams. Understand techniques for motivating and engaging employees. Gain organizational skills for efficient task and project management. Learn talent management and succession planning principles. Acquire proficiency in Microsoft Word, Excel, and PowerPoint for business use. Why buy this Principles of Team Leading?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Principles of Team Leading you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Principles of Team Leading course is ideal for Aspiring team leaders and supervisors seeking to enhance their leadership skills. Existing team leaders aiming to refine their management techniques. Professionals transitioning into leadership roles. Individuals interested in understanding organizational dynamics and effective teamwork. Prerequisites This Principles of Team Leading was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Team Leader/Supervisor - Average Salary: £25,000 - £35,000 per year. Operations Manager - Average Salary: £35,000 - £55,000 per year. Department Manager - Average Salary: £30,000 - £50,000 per year. Project Manager - Average Salary: £35,000 - £55,000 per year. Human Resources Manager - Average Salary: £30,000 - £50,000 per year. Course Curriculum Module 1: Understanding Management and Leadership Understanding Management and Leadership 00:42:00 Module 2: Leadership Theories Leadership Theories 00:27:00 Module 3: Improving Management and Leadership Performance Improving Management and Leadership Performance 00:17:00 Module 4: High Performance Teams High Performance Teams 00:34:00 Module 5: Motivating Employees Motivating Employees 00:28:00 Module 6: Organisational Skills Organisational Skills 00:28:00 Module 7: Talent Management Talent Management 00:39:00 Module 8: Succession Planning Succession Planning 00:26:00 Module 9: Business Process Management Business Process Management 00:30:00 Module 10: Communication Skills Communication Skills 00:29:00 Module 11: Negotiation Techniques Negotiation Techniques 00:17:00 Module 12: Managing Meetings and Giving Feedback Managing Meetings and Giving Feedback 00:24:00 Module 13: Managing Change Managing Change 00:24:00 Module 14: Time Management Time Management 00:39:00 Module 15: Stress Management Stress Management 00:17:00 Module 16: Emotional Intelligence in Leadership Emotional Intelligence in Leadership 00:34:00 Module 17: Managing Conflict Managing Conflict 00:24:00 Module 18: Dealing with Office Politics Dealing with Office Politics 00:36:00 Module 19: Risk Management Risk Management 00:37:00 Module 20: Corporate Responsibility and Ethics Corporate Responsibility and Ethics 00:16:00 Module 21:Microsoft Word, Excel, PowerPoint Microsoft Word 08:06:00 Microsoft Excel 03:59:00 Microsoft PowerPoint 08:24:00

Maximize your ROI with Value Stream Mapping How can we provide greater value to our customers while eliminating delays, improving quality and reducing cost? Customers seek to pay for products and services that meet their needs and using Value Stream Mapping, a company can identify which activities deliver true value to the customer, and continuously optimize these activities. Embracing Value Stream Mapping brings value to the forefront of every decision a team makes, and well-defined value streams keep the entire team focused on the ROI throughout the delivery lifecycle. Do you know what is the value-added time of your processes? Understanding your processes efficiency can help you increase ROI and accelerate time to market. In this session, we will look at best practices, examples and tools to implement and profit from Value Stream Mapping. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU. Takeaways: Explore the difference between pursuing agile and leveraging agility for business problem solving Leverage lean-agile thinking and practices to deliver tangible, sustainable value in 90 days Expand organizational fluency for problem-solving so that we can more effectively address current as well as emerging challenges

The administration and management of business generally involve the performance of business operations and appropriate decision making, leading the people of the organization and other requisite resources to achieve the organizational goals. The Business Administration and Management course focuses on giving you the relevant knowledge and information about management, its properties, characteristics, laws, and principles. You will also learn about the components of the business, and understand the importance of decision making and leadership skills. Additionally, learn the basics of payroll and how to handle it efficiently throughout the course. Who is this Course for? Business Administration and Management is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Business Administration What is Business Administration? 00:30:00 Business and Organisations 00:15:00 Management of Business 00:30:00 Business Organization Perspectives 00:30:00 Decision Making 00:30:00 Approaches to Leadership 00:30:00 Management Management 00:30:00 Definition of Management 00:30:00 Characteristics of Management 00:30:00 Management Functions/Process of Management 00:30:00 Nature of Management 00:30:00 Levels of Management 00:30:00 Characteristics of Professional Managers 00:30:00 Principles of Management 00:30:00 Managing Payroll What Is Payroll? 00:30:00 Principles Of Payroll Systems 01:00:00 Confidentiality And Security Of Information 00:30:00 Effective Payroll Processing 01:00:00 Increasing Payroll Efficiency 01:00:00 Risk Management in Payroll 00:30:00 Time Management 00:30:00 Personnel Filing 00:30:00 When Workers Leave Employment 01:00:00 Hiring Employees 00:30:00 Paye and Payroll for Employers 01:00:00 Tell HMRC about a New Employee 01:00:00 Net And Gross Pay 00:30:00 Statutory Sick Pay 00:30:00 Minimum Wage for Different types of Work 01:00:00 Mock Exam Mock Exam- Business Administration and Management 00:30:00 Final Exam Final Exam- Business Administration and Management 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Level 3 Sales Management is suitable for anyone aspiring to or already working in this field or simply want to learn deeper into sales management. You will be able to add this qualification to your CV by downloading your certificate instantly without any cost. To make this course more accessible for you, we have designed it for both part-time and full-time students. This course is packed into bite-size module for your convenience. You can study at your own pace or become accredited within hours! If you require support, our experienced tutors are always available to help you throughout the comprehensive syllabus of this course and answer all your queries through email. In today's dynamic business environment, managers from all over the world are constantly being challenged to make the right decisions in as fast and efficient a way as possible. This Level 3 Sales Management is specifically designed to satisfy the needs of business managers and other professionals. It embraces those aspects of management and business policy that are essential in today's business and financial scene. The course will support you in achieving your organizational goals in highly competitive and professional environments, as well as provide you with the knowledge, skills and attitudes needed by an active sales force and managers at all levels in order to function effectively. Who is this Course for? Diploma in Sales Management is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of the English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Sales Management Sales Management- Part 1 01:00:00 Sales Management- Part 2 01:00:00 Sales Management- Part 3 01:00:00 Sales Management- part 4 01:00:00 Sales Management- Part 5 01:00:00 Sales Management- Part 6 01:00:00 Sales Management- Part 7 01:00:00 Relationship in Sales Focusing on Your Customer 00:15:00 What Influences People in Forming Relationships? 00:30:00 Disclosure 00:15:00 How to Win Friends and Influence People 00:15:00 Communication Skills for Relationship Selling 01:00:00 Non-Verbal Messages 00:30:00 The Handshake 00:30:00 Small Talk 00:15:00 Networking 00:15:00 Sales and Marketing Defining Marketing 00:30:00 Recognizing Trends 00:15:00 Doing Market Research 00:15:00 Strategies for Success 00:15:00 Mission Statements 00:15:00 Trade Shows 00:15:00 Developing a Marketing Plan 00:30:00 Increasing Business 00:15:00 Saying No to New Business 00:30:00 Advertising Myths 00:30:00 Networking Tips 00:30:00 Sales Strategies Selling Skills 00:15:00 The Sales Cycle 00:30:00 Framing Success 00:15:00 Setting Goals with SPIRIT! 00:15:00 The Path to Efficiency 00:15:00 Customer Service 00:15:00 Selling More 00:15:00 Selling Price 00:15:00 Reference Book Sales Force Management 00:00:00 Mock Exam Mock Exam- Diploma in Sales Management 00:20:00 Final Exam Final Exam- Diploma in Sales Management 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Elevate your professional journey with our Workplace Productivity Training course. In today's fast-paced work environment, productivity is the key to success. This course is your gateway to unlocking productivity's secrets. Discover effective ways to enhance your performance, from organizational skills and productive communication to time management and stress coping strategies. Whether you're a working professional, a student entering the job market, or an entrepreneur striving for efficiency, this course equips you with the tools and knowledge you need to excel in your career. Let's embark on this transformative journey towards workplace productivity together. Learning Outcomes Develop techniques to improve workplace productivity. Master organizational skills for enhanced efficiency. Communicate effectively in a professional setting. Harness the power of time management for increased output. Acquire conflict management skills for a harmonious workplace. Why choose this Workplace Productivity Training course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Workplace Productivity Training course for? Professionals seeking to boost their productivity. Students transitioning into the professional world. Entrepreneurs and business owners aiming for efficiency. Anyone looking to thrive in a competitive work environment. Individuals interested in personal and professional development. Career path Productivity Consultant: £30,000 - £60,000 Office Manager: £24,000 - £40,000 Time Management Coach: £25,000 - £45,000 Communication Specialist: £28,000 - £50,000 Stress Management Counselor: £26,000 - £45,000 Wellness Coordinator: £22,000 - £40,000 Prerequisites This Workplace Productivity Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Workplace Productivity Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Ways to Improve Workplace Productivity Ways to Improve Workplace Productivity 00:39:00 Module 02: Organisational Skills to Improve Productivity Organisational Skills to Improve Productivity 00:19:00 Module 03: Productive Communication Skills in the Workplace Productive Communication Skills in the Workplace 00:27:00 Module 04: Time Management Time Management 00:35:00 Module 05: Conflict Management Conflict Management 00:18:00 Module 06: Health, Safety and Wellness in the Workplace Health, Safety and Wellness in the Workplace 00:27:00 Module 07: Managing Stress and Coping Anxiety in the Workplace Managing Stress and Coping Anxiety in the Workplace 00:14:00 Assignment Assignment - Workplace Productivity Training 00:00:00

Overview The Compliance Officer Training Level 3 course provides a comprehensive understanding of compliance, compliance management systems, effective compliance elements, compliance audits, ethics, risk management, and various types of risk. Participants will gain knowledge and skills necessary for successful compliance officer roles. Learning Outcomes: Develop a solid understanding of compliance and its importance within organizations. Learn how to establish and manage an effective compliance management system. Identify the basic elements required for an effective compliance program. Gain expertise in conducting compliance audits to assess organizational compliance. Understand the relationship between compliance and ethics, and promote ethical behavior within the organization. Acquire knowledge about risk management, including the identification and assessment of various risk types. Learn the risk management process and techniques for risk treatment. Explore different types of risk management approaches for mitigating organizational risks. Why buy this Compliance Officer Training Level 3? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Compliance Officer Training Level 3 you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Aspiring compliance officers and professionals looking to enhance their compliance knowledge. Individuals seeking a career change into compliance roles. Graduates and entry-level professionals aiming to enter the compliance field. Business owners and managers interested in improving their organization's compliance practices. Legal professionals and consultants interested in expanding their expertise in compliance matters. Prerequisites This Compliance Officer Training Level 3 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Compliance Officer: £25,000 - £45,000 per year Compliance Manager: £40,000 - £70,000 per year Risk Analyst: £30,000 - £50,000 per year Ethics and Compliance Manager: £45,000 - £80,000 per year Audit Manager: £40,000 - £75,000 per year Regulatory Affairs Specialist: £35,000 - £60,000 per year Course Curriculum Compliance Officer Training Level 3 Module 01 : Introduction to Compliance 00:23:00 Module 02 : Compliance Management System 00:23:00 Module 03 : Basic Elements of Effective Compliance 00:26:00 Module 04 : Compliance Audit 00:34:00 Module 05 : Compliance and Ethics 00:36:00 Module 06 : Introduction to Risk and Basic Risk Types 00:35:00 Module 07 : Further Risk Types 00:44:00 Module 08 : Introduction to Risk Management 00:13:00 Module 09 : Risk Management Process 00:20:00 Module 10 : Risk Assessment and Risk Treatment 00:36:00 Module 11 : Types of Risk Management 00:54:00 Mock Exam Mock Exam - Compliance Officer Training Level 3 00:20:00 Final Exam Final Exam - Compliance Officer Training Level 3 00:20:00

The Level 2 Certificate in Event Planning covers various aspects of event planning, including types of events, brainstorming techniques, managing support staff, technical staff, and vendors, organizational skills, post-event activities, as well as an introduction to hospitality management and the hotel industry. Learning Outcomes: Gain an understanding of different types of events and their unique requirements. Develop effective brainstorming skills to generate creative event ideas. Learn how to manage support staff, technical staff, and vendors to ensure smooth event operations. Acquire organizational skills to plan and execute events efficiently. Understand the post-event activities required for evaluation and feedback. Gain an overview of hospitality management and its relevance to event planning. Explore the hotel industry, including front office operations, food and beverage management, customer satisfaction, and the impact of technology on hospitality. Why buy this Level 2 Certificate in Event Planning? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Level 2 Certificate in Event Planning you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Level 2 Certificate in Event Planning does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Level 2 Certificate in Event Planning was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Level 2 Certificate in Event Planning is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Types of Events Types of Events 00:08:00 Module 02: Brainstorming Brainstorming 00:07:00 Module 03: Support Staff Support Staff 00:06:00 Module 04: Technical Staff Technical Staff 00:06:00 Module 05: Vendors Vendors 00:06:00 Module 06: Get Organized Get Organized 00:06:00 Module 07: Post Event Activities Post Event Activities 00:06:00 Module 08: Introduction to Hospitality Management Introduction to Hospitality Management 00:24:00 Module 09: An Overview of Hotel Industry An Overview of Hotel Industry 00:18:00 Module 10: Management of Front Office Operations Management of Front Office Operations 00:19:00 Module 11: Management of Food and Beverage Operations Management of Food and Beverage Operations 00:20:00 Module 12: Customer Satisfaction Customer Satisfaction 00:23:00 Module 13: E-Hospitality and Technology E-Hospitality and Technology 00:22:00

Overview This course is designed to equip individuals with the necessary skills to excel as a Personal Assistant (PA) while developing essential professional skills. Participants will explore various aspects of PA responsibilities, including business telephone etiquette, representing the company, travel arrangements, and organizing meetings. The course covers time management, record-keeping, and effective communication skills. Additionally, it provides insights into customer service, planning, and scheduling, enhancing participants' organizational abilities. Learning Outcomes: Gain a comprehensive understanding of the role and responsibilities of a Personal Assistant. Develop effective business telephone communication skills. Learn how to represent your employer and company professionally. Master the art of arranging travel and coordinating meetings and conferences. Acquire time management techniques to enhance productivity. Develop organizational skills for efficient record-keeping and filing. Enhance written communication through business writing skills. Cultivate excellent planning and scheduling abilities. Why buy this PA - Personal Assistant? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the PA - Personal Assistant you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This PA - Personal Assistant course is ideal for Aspiring Personal Assistants looking to enhance their skills. Administrative professionals aiming to specialize in PA roles. Individuals transitioning to a PA career from related fields. Office managers or coordinators seeking to broaden their skillset Prerequisites This PA - Personal Assistant was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Personal Assistant (Entry Level) - Average Salary: £20,000 - £30,000 per year. Executive Personal Assistant - Average Salary: £25,000 - £35,000 per year. Senior Personal Assistant - Average Salary: £30,000 - £40,000 per year. Office Manager - Average Salary: £25,000 - £35,000 per year. Project Coordinator - Average Salary: £25,000 - £35,000 per year. Course Curriculum PA - Personal Assistant and Professional Skills Development Module 1: Introduction to Personal Assistant 00:20:00 Module 2: Business Telephone Skills 00:21:00 Module 3: Representing Your Boss and Company 00:37:00 Module 4: Mail Services and Shipping 00:28:00 Module 5: Travel Arrangements 00:27:00 Module 6: Organising Meeting and Conferences 00:28:00 Module 7: Time Management 00:38:00 Module 8: Record Keeping and Filing Systems 00:31:00 Module 9: Business Writing Skills 00:43:00 Module 10 :Organisational Skills 00:28:00 Module 11: Communication Skills 00:28:00 Module 12: Customer Service 00:19:00 Module 13: Effective Planning and Scheduling 00:49:00 Module 14: Invoicing/Petty Cash 00:30:00 Mock Exam Mock Exam - Level 1 Help Desk Training 00:20:00 Final Exam Final Exam - Level 1 Help Desk Training 00:20:00

The Level 1 Help Desk Training course is designed to equip individuals with the essential skills and knowledge required to become efficient and effective Helpdesk Administrators. From business telephone skills to customer service and organizational abilities, learners will develop key competencies to excel in this role. Learning Outcomes: Understand the role and responsibilities of a Helpdesk Administrator and the importance of their contributions. Develop excellent business telephone skills to handle incoming calls professionally and efficiently. Learn how to represent the boss and the company with professionalism and poise. Master essential tasks such as managing mail services, shipping, and making travel arrangements. Acquire skills in organizing meetings and conferences effectively. Enhance time management abilities to prioritize tasks and meet deadlines. Learn the fundamentals of record-keeping and maintaining an efficient filing system. Develop business writing skills for effective communication in various contexts. Strengthen organizational skills to handle tasks and responsibilities efficiently. Cultivate effective communication skills for both written and verbal interactions. Understand the importance of providing exceptional customer service in a helpdesk setting. Learn techniques for effective planning and scheduling to optimize productivity. Gain proficiency in handling invoicing and petty cash tasks accurately and responsibly. Why buy this Level 1 Help Desk Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Level 1 Help Desk Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Level 1 Help Desk Training course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Level 1 Help Desk Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Level 1 Help Desk Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Level 1 Help Desk Training is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Level 1 Help Desk Training Module 1: Introduction to Personal Assistant 00:20:00 Module 2: Business Telephone Skills 00:21:00 Module 3: Representing Your Boss and Company 00:37:00 Module 4: Mail Services and Shipping 00:28:00 Module 5: Travel Arrangements 00:27:00 Module 6: Organising Meeting and Conferences 00:28:00 Module 7: Time Management 00:38:00 Module 8: Record Keeping and Filing Systems 00:31:00 Module 9: Business Writing Skills 00:43:00 Module 10 :Organisational Skills 00:28:00 Module 11: Communication Skills 00:28:00 Module 12: Customer Service 00:19:00 Module 13: Effective Planning and Scheduling 00:49:00 Module 14: Invoicing/Petty Cash 00:30:00 Mock Exam Mock Exam - Level 1 Help Desk Training 00:20:00 Final Exam Final Exam - Level 1 Help Desk Training 00:20:00 Assignment Assignment - Level 1 Help Desk Training 00:00:00

This course delves into the dynamics of pressure and its impact on human psychology, behavior, and performance. It examines the relationship between stress and performance through the Inverted-U Theory and provides strategies to effectively manage pressure. Participants will explore techniques like Cognitive Behavioral Therapy (CBT) for stress management and enhance their communication and leadership skills under pressure. The course also addresses team resilience and work-related stress, as outlined by health and safety authorities. Learning Outcomes: Understand the concept of pressure and its effects on individuals. Analyze the psychological and behavioral responses to pressure. Explore the Inverted-U Theory to comprehend the stress-performance relationship. Develop coping strategies to manage pressure effectively. Learn about Cognitive Behavioral Therapy (CBT) as an approach to stress management. Enhance communication skills for effective interaction under pressure. Acquire leadership skills that thrive in high-pressure situations. Understand the significance of team resilience in handling pressure. Why buy this Performance Management Level 3?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Performance Management Level 3 you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Performance Management Level 3 course is ideal for Professionals at various organizational levels seeking to enhance their performance management skills. Managers and supervisors responsible for team productivity and well-being. Individuals aiming to improve their stress management techniques. HR professionals interested in fostering a positive work environment. Prerequisites This Performance Management Level 3 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Performance Management Specialist - Average Salary: £35,000 - £45,000 per year. Human Resources Manager - Average Salary: £40,000 - £50,000 per year. Leadership Development Consultant - Average Salary: £45,000 - £55,000 per year. Organizational Psychologist - Average Salary: £50,000 - £60,000 per year. Learning and Development Manager - Average Salary: £40,000 - £50,000 per year. Course Curriculum Module 01: Understanding Pressure Understanding Pressure 00:11:00 Module 02: Understanding How Pressure Affects Our Psychology and Behaviour Understanding How Pressure Affects Our Psychology and Behavior 00:11:00 Module 03: The Relationship Between Stress and Performance: The Inverted-U Theory The Relationship Between Stress and Performance: The Inverted-U Theory 00:17:00 Module 04: Strategies to Cope With Pressure Strategies to Cope With Pressure 00:17:00 Module 05: Cognitive Behavioral Therapy (CBT) Cognitive Behavioral Therapy (CBT) 00:15:00 Module 06: Effective Communication Under Pressure: Part 1 Effective Communication Under Pressure: Part 1 00:29:00 Module 07: Effective Communication Under Pressure: Part 2 Effective Communication Under Pressure: Part 2 00:10:00 Module 08: Leadership Under Pressure Leadership Under Pressure 00:15:00 Module 09: Team Resilience to Work Under Pressure Team Resilience to Work Under Pressure 00:21:00 Module 10: Work Related Stress by HSA (Health and Safety Authority) & HSE (Health and Safety Executive) Work Related Stress by HSA and HSE 00:26:00 Assignment Assignment - Performance Management Level 3 00:00:00