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977 Organizational Development courses in Cardiff delivered On Demand

Microsoft Visio 2016 Online Training

By Lead Academy

Microsoft Visio 2016 Online Training Course Overview Are you looking to begin your Microsoft Visio career or want to develop more advanced skills in Microsoft Visio? Then this Microsoft Visio 2016 online training course will set you up with a solid foundation to become a confident office admin and help you to develop your expertise in Microsoft Visio. This Microsoft Visio 2016 online training course is accredited by the CPD UK & IPHM. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this Microsoft Visio 2016 online training course will set you up with a solid foundation to become a confident office admin and develop more advanced skills. Gain the essential skills and knowledge you need to propel your career forward as a office admin. The Microsoft Visio 2016 online training course will set you up with the appropriate skills and experience needed for the job and is ideal for both beginners and those currently working as a office admin. This comprehensive Microsoft Visio 2016 online training course is the perfect way to kickstart your career in the field of Microsoft Visio. This Microsoft Visio 2016 course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. If you're interested in working as a office admin or want to learn more skills on Microsoft Visio but unsure of where to start, then this Microsoft Visio 2016 online training course will set you up with a solid foundation to become a confident office admin and develop more advanced skills. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This Microsoft Visio 2016 online training course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. Who should take this course? This comprehensive Microsoft Visio 2016 online training course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of Microsoft Visio. Entry Requirement There are no academic entry requirements for this Microsoft Visio 2016 online training course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Method of Assessment On successful completion of the course, you will be required to sit an online multiple-choice assessment. The assessment will be evaluated automatically and the results will be given to you immediately. Career path This Microsoft Visio 2016 online training course opens a brand new door for you to enter the relevant job market and also provides you with the chance to accumulate in-depth knowledge at the side of needed skills to become flourishing in no time. You will also be able to add your new skills to your CV, enhance your career and become more competitive in your chosen industry. Course Curriculum Course Overview Course Overview Introduction to Microsoft Visio Basic Elements of the Visio Environment The Visio Interface Shapes, Stencils and Templates The Backstage View Saving and Printing Saving Visio Documents Printing Drawings Create Workflow Diagrams Create Workflow Diagrams Selecting and Applying Templates Arranging Shapes and Connectors Adding Text to Shapes Adjusting the Size and Alignment of Shapes Grouping Objects Creating a Callout Create and Edit Organizational Charts Create and Edit Organizational Charts Create an Organizational Chart Using the Organization Chart Wizard Importing Data into an Organizational Chart Edit an Organization Chart Create and Use Floor Plans Working With Floor Plans Creating a Floor Plan Creating Layouts Create Cross-Functional Flowcharts Cross-Functional Flowcharts - Introduction Creating Cross-Functional Flowcharts Formatting Cross-Functional Flowcharts Design Network Diagrams Design Network Diagrams Creating Network Diagrams Using External Stencils Editing Shape Data Optimize Diagrams with Layers Assigning Layers Customize Diagrams Optimize Diagrams with Easy-To-Do Adjustments Formatting Shapes and Connectors Design like a Pro with Themes and Variants Saving Customized Shapes for Reuse Applying Containers - Introduction Applying Containers Bonus Lecture Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Microsoft Visio 2016 Online Training
Delivered Online On Demand
£25

Professional Certificate Course in Introduction to Employer Branding in London 2024

4.9(261)

By Metropolitan School of Business & Management UK

This Professional Certificate Course in Introduction to Employer Branding provides a comprehensive overview of the fundamental principles and key concepts shaping the field. Participants explore the pivotal role of employer branding in attracting and retaining top talent. The curriculum covers the core factors contributing to a robust and positive employer brand, examining their impact on organizational reputation and success. Through a blend of theory and practical insights, participants gain a solid introduction to the strategic world of employer branding. After the successful completion of this course, you will understand the following; Define the concept of employer branding and its role in attracting and retaining top talent. Explain the factors that contribute to a strong and positive employer brand. Analyze the impact of employer branding on an organization's reputation and bottom line.   This Professional Certificate Course in Introduction to Employer Branding offers a comprehensive understanding of the foundational elements crucial to effective employer branding. Participants delve into the core concept of employer branding, unraveling its role in talent acquisition and retention. The course systematically explores the key factors influencing a positive employer brand, providing insights into their intricate interplay. Participants leave with a well-rounded knowledge base, poised to navigate the landscape of employer branding with confidence. This Professional Certificate Course in Introduction to Employer Branding provides a foundational exploration of the critical aspects of employer branding. Participants will define the concept and understand its pivotal role in attracting and retaining top-tier talent. Delving into factors that contribute to a positive employer brand, attendees will gain insights into how these elements shape an organization's reputation and overall success. This course equips professionals with essential knowledge to kickstart their journey in the dynamic field of employer branding, fostering a solid understanding of its strategic implications. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Introduction to Employer Branding Self-paced pre-recorded learning content on this topic. Introduction to Employer Branding Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience, Early-career HR Professionals Entry-level Talent Acquisition Specialists Marketing and Communications Assistants Recent Graduates in Business and HR Small Business Owners Start-up Entrepreneurs Career Shifters Interested in HR Frontline Managers Individuals Exploring Human Resources Basics Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Professional Certificate Course in Introduction to Employer Branding in London 2024
Delivered Online On Demand14 days
£22

Shift Supervisor

By Compete High

🚀 Unlock Your Potential with the Shift Supervisor Course! 🚀 Are you ready to take your career to the next level? Introducing the Shift Supervisor Course, your gateway to success in the dynamic world of leadership and management. 🌟   Benefits of Taking the Shift Supervisor Course: 🔹 Develop Leadership Skills: Learn how to effectively lead a team, delegate tasks, and motivate others to achieve their best. Gain insights into communication strategies, conflict resolution techniques, and decision-making processes that will empower you to excel as a leader. 🔹 Enhance Operational Efficiency: Discover proven methods for optimizing workflow, managing resources, and implementing best practices to streamline operations. By mastering the art of efficient resource allocation and process improvement, you'll be equipped to drive productivity and maximize results. 🔹 Foster a Positive Work Environment: Cultivate a culture of collaboration, respect, and accountability within your team. Explore strategies for building trust, fostering employee engagement, and promoting a healthy work-life balance. As a Shift Supervisor, you'll play a pivotal role in creating a supportive and inclusive workplace where everyone can thrive. 🔹 Advance Your Career: With the Shift Supervisor Course under your belt, you'll be well-positioned to pursue exciting opportunities for career advancement. Whether you're aiming for a promotion within your current organization or seeking new challenges elsewhere, the leadership skills and practical knowledge you'll gain from this course will set you apart from the competition. 🔹 Stay Ahead of the Curve: In today's fast-paced business environment, continuous learning is key to staying relevant and adaptable. The Shift Supervisor Course provides you with the latest insights, trends, and best practices in leadership and management, ensuring that you're always one step ahead of the curve.   Who is this for? The Shift Supervisor Course is perfect for aspiring leaders, current supervisors, and anyone looking to take on greater responsibilities in their professional life. Whether you're in retail, hospitality, manufacturing, healthcare, or any other industry where leadership skills are essential, this course will empower you to succeed.   Career Path Upon completing the Shift Supervisor Course, a world of exciting opportunities awaits you. As a certified Shift Supervisor, you'll be qualified to take on a variety of leadership roles, including: 🔹 Shift Manager: Oversee daily operations and manage a team of employees to ensure smooth and efficient service delivery. 🔹 Department Supervisor: Lead a specific department within an organization, such as sales, customer service, or production, and drive performance improvements. 🔹 Team Leader: Inspire and motivate team members to achieve their goals, foster collaboration and innovation, and contribute to overall organizational success.   With your newfound leadership skills and expertise, you'll be well-equipped to climb the corporate ladder and achieve your career aspirations. Don't miss out on this opportunity to invest in yourself and your future success. Enroll in the Shift Supervisor Course today and embark on a transformative journey toward becoming a confident, capable, and respected leader in your field. 🌟   FAQ (Frequently Asked Questions) for Shift Supervisor Course Q1: What is the role of a shift supervisor? A shift supervisor plays a pivotal role in overseeing operations during their designated shift. They are responsible for managing and directing the activities of the team, ensuring adherence to company policies and procedures, and maintaining a safe and productive work environment. Additionally, shift supervisors often handle customer inquiries or complaints, address any issues that may arise, and coordinate with other departments or shifts as needed. Q2: What skills are essential for a shift supervisor? Effective communication, leadership, and problem-solving skills are essential for a shift supervisor. They must be able to communicate clearly with team members, delegate tasks efficiently, and resolve conflicts or issues that may arise during their shift. Strong organizational skills are also crucial for prioritizing tasks and ensuring that operations run smoothly. Q3: How can I excel as a shift supervisor? To excel as a shift supervisor, it's important to lead by example and demonstrate professionalism and competence in all aspects of the role. Building strong relationships with team members, providing clear direction and support, and actively seeking opportunities for improvement are key strategies for success. Additionally, staying updated on industry trends and best practices can help you stay ahead and adapt to changing circumstances. Q4: What challenges might a shift supervisor face? Shift supervisors may encounter various challenges in their role, including managing a diverse team, navigating unexpected issues or emergencies, and balancing competing priorities. Additionally, maintaining morale and motivation among team members, especially during busy or stressful periods, can be a challenge. However, with effective communication, problem-solving skills, and a proactive approach, many of these challenges can be overcome. Q5: Is there any specific training or certification required to become a shift supervisor? While specific requirements may vary depending on the industry and organization, many employers prefer candidates with previous supervisory experience or relevant training. Some companies may provide internal training programs for aspiring shift supervisors, covering topics such as leadership, conflict resolution, and operational procedures. Additionally, obtaining certifications related to management or leadership can demonstrate your commitment to the role and enhance your qualifications. It's advisable to check with individual employers or industry standards for any specific requirements. Course Curriculum Module 1 Financial Management for Duty Managers Financial Management for Duty Managers 00:00 Module 2 Leadership and Team Management Leadership and Team Management 00:00 Module 3 Conflict Resolution and Problem Solving Conflict Resolution and Problem Solving 00:00 Module 4 Essential Skills for Duty Managers Essential Skills for Duty Managers 00:00 Module 5 Communication Skills for Duty Managers Communication Skills for Duty Managers 00:00

Shift Supervisor
Delivered Online On Demand5 hours
£25

Managing and Leading Change: Real World Strategies & Tools

By iStudy UK

Description Change is an inevitable part of organizational life And if you have any leadership role, you'll soon be called upon to help lead it. But, we often fear change. This leads to resistance. So, managing and leading change is a challenging role. It will take you outside of your comfort zone and beyond your existing management and supervision tool-set. But change is predictable You can anticipate how people will respond, and what you need to do to engage them positively. You can plan, prepare, and handle the resistance that will certainly come. To do that, you need practical tools and models And this course will give you them. More than that, you'll learn: how the need for change arises, how to communicate it, and the way to lead people through it. Here are the main topics you'll cover: The Cycle of Change Barriers to Change The first reason why people resist change Tools for change leaders Stakeholder analysis How people respond to change: the change curve The impact of change on operational performance: the Satir Curve The three phases of a change program: the Lewin Model The Onion Model of resistance to change How to win over resisters Ongoing Project: Change Management Case Study Throughout the course, you will have short exercises to do, that use the skills we'll cover. They are based on a real organizational change project. Other students and your tutor will support you, endorse your successes, and help you with your questions. Prior Experience The only prior experience you need is working life. But, if you have management or project management experience, you'll find it even easier! Your Tutor Your tutor is Dr. Mike Clayton. As a senior project, program and change manager at international consulting firm, Deloitte, Mike led large and complex change projects for his clients. Now, as a trainer and facilitator, he has been applying what he learned and teaching it to others. This course represents 15 years' experience of what tools students find most helpful, and 25 years experience in business, managing change, large and small. What Will I Learn? Convince people about the need for change Evaluate how people feel about the changes Paint a compelling picture of the future Anticipate how people will respond to change Anticipate the impact of change on operational performance Plan effective project communications Handle resistance to change effectively, to win over resisters Who is the target audience? Supervisors, Managers and leaders at all levels, who need to lead change in their organization Team members who are experiencing change and want to understand what's going on. Requirements You should have some experience of organizational life Experience in management and leadership - at a supervisory level or higher - will be a great help Experience of project working will be a great help Introduction: Change at Work Welcome! 00:03:00 The Cycle of Change 00:04:00 Sources of and Barriers to Change 00:05:00 Step 1: Demonstrate the Need for Change The First Layer of Resistance to Change 00:02:00 Demonstrating the Need for Change: Applying Leverage 00:05:00 What if they Still don't Accept the Need for Change? Pattern Interrupt 00:05:00 Tools for Change Leaders: Mad-Sad-Glad Exercise 00:04:00 Tools for Change Leaders: Perceptual Positions 00:06:00 Step 2: Create a Compelling Future Fear and Desire as Motivators for Change 00:02:00 A Compelling Future 00:04:00 Stakeholder Engagement 00:05:00 Tools for Change Leaders: Stakeholder Triage 00:06:00 Tools for Change Leaders: Stakeholder Analysis 00:03:00 Step 3: Expect an Argument Response to Change: Introduction 00:03:00 The Change Curve 00:05:00 The Impact of Change on Operational Performance 00:04:00 The Three Phases of a Change Program 00:05:00 How to Communicate Well 00:05:00 Tools for Change Leaders: Communication Plan 00:04:00 Tools for Change Leaders: Progression Plan 00:04:00 Handling Resistance Resistance to Change 00:05:00 The Inner Layers of the Onion 00:07:00 Engage with the Resistance 00:05:00 Win over Your Resisters (Part 1) 00:04:00 Win over Your Resisters (Part 2) 00:04:00 Steps 4, 5 & 6: Leading the Change It's a Project 00:03:00 99 per cent Perspiration 00:03:00

Managing and Leading Change: Real World Strategies & Tools
Delivered Online On Demand1 hour 55 minutes
£25

Safety Training For Site Supervisor

4.3(43)

By John Academy

Elevate your career as a construction site supervisor with our comprehensive 'Safety Training for Site Supervisors' course. Master health and safety foundations, navigate legal obligations, and foster a culture of safety. Acquire vital skills in risk assessment, tools safety, and organizational strategies. Join us to ensure a secure work environment and enhance your leadership in construction management.

Safety Training For Site Supervisor
Delivered Online On Demand
£24.99

Quality Management Diploma - CPD Accredited Course

5.0(14)

By Training Express

Quality matters—whether it's in product design, process efficiency, or customer satisfaction. This CPD-accredited Quality Management Diploma brings together key knowledge from three essential areas: quality management frameworks, product strategy, and modern supply chain and branding techniques. Designed for learners aiming to understand quality from a 360-degree perspective, this online course provides a structured approach to mastering the essentials of quality control, product positioning, and supply chain communication. The course offers focused insights across three modules: Quality Management, Product Management, and Retail Supply Chain. Each module contributes to a broader understanding of how quality is maintained, monitored, and communicated across industries. Whether you're working in manufacturing, retail, product development, or business operations, this course gives you the tools to approach quality with confidence, clarity, and an eye for improvement. Delivered entirely online, the content is accessible anytime—ideal for those who prefer to study at their own pace with no scheduling pressure. This Quality Management bundle includes: Course 01: Quality Management Course 02: Product Manager Course 03: Retail: Supply Chain Management, Branding, Communication Key Benefits CPD Accredited Quality Management Course Get instant Free PDF certificate Fully online Quality Management courses Developed by professionals Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Quality Management Course Curriculum: Module 01: Introduction to Quality Management Module 02: Total Quality Management Module 03: Quality Measurement and Improvement Module 04: Quality Control Module 05: Understanding Customer Expectations and Needs Module 06: Six Sigma Module 07: Supply Chain Management Module 08: Quality Audits Learning Outcomes: Grasp the fundamentals of Quality Management principles. Implement Total Quality Management strategies for organizational excellence. Measure and enhance product/service quality with effective techniques. Apply rigorous Quality Control processes to optimize operations. Analyze customer expectations and tailor products/services accordingly. Master the principles and methodologies of Six Sigma. Quality Management Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing each Quality Management - course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Quality Management course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 30 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? Quality Assurance professionals Managers Business owners Supply Chain Managers and Quality Auditors Graduates eager to gain expertise in Quality Management. Quality Control personnel Requirements There are no formal entry requirements for the Quality Management course, with enrollment open to anyone! Career path Quality Assurance Manager Process Improvement Specialist Supply Chain Coordinator Quality Control Analyst Six Sigma Consultant Quality Auditor Certificates CPD Certificate (HARDCOPY) Hard copy certificate - Included CPD Certificate (PDF) Digital certificate - Included

Quality Management Diploma - CPD Accredited Course
Delivered Online On Demand1 hour
£21

Best Leadership & Management Training Course

By iStudy UK

The Best Leadership & Management Training Course will introduce you to the skills and tactics of great leaders and successful managers. You will familiarize yourself with the crucial challenges in the leadership and management positions of any organization.  In this course from Sandor Kiss and Prof. Paul Cline, you will learn about specific tools, strategic competence and technical abilities to address new challenges in your organization or company. Yes, you can learn how to become a better leader to take your career upwards. It means you will be able to advance in your career or business. Explore the promising aspects of training employees and having fruitful discussions with the training. The training modules of the leadership and management program has proved successful in increasing performance and boosting employee retention. The data from previous studies show that the return of investment (ROI) for taking leadership and management training is almost 16-32 times more than the investment. What you'll learn What Are The Current Leadership And Management Challenges That Are Destroying Companies Specific Tools Strategies And Techniques That Will Make You An Excellent Manager/Leader Multiple Strategies For Boosting Employee Performance How To Create And Manage Effective Teams How To Dramatically Increase Your Performance And Accelerate Your Career Path Learn How To Use Teams To Create Amazing Results And Profits How To Quickly Take Your Company Or Division To The Next Level How To Create A Business Culture Where People Love To Come To Work Why You Should Choose 'Best Leadership & Management Training Course' Access from all types of devices with internet access and optimum screen size 2.5 hours of video lessons 1 full-length article 1 resource to download A CPD-accredited certificate of completion Opportunity to download PDF certification promptly after successful completion of the course. Learning about the current and emerging challenges in leadership and management fields Having insights into strategies to boost employee performance Gaining knowledge of accelerating performance Exploring the usage of helpful tools, strategies and techniques for the betterment of your management or leadership qualities Learning more about constructive team management and getting results out of the teams Acquiring expertise in creating a business culture Who is this course for? The course applies to all types of professionals in business or organizational settings i.e. team leaders, CEOs, business owners, managers, directors, and everyone who manages and works with teams. Requirements Basic Internet Access Career Path In any commercial or noncommercial settings, you thrive on your leadership and management skills. Your ability to manage your team and helping everyone to increase their performance determines your progress within an industry or organizational structure. Introduction Leadership & Management PROMO FREE 00:03:00 Prof. Paul Course Intro FREE 00:03:00 Leadership Training Leadership Skills Training 00:32:00 Management Training Management Skills Training 00:39:00 Culture Training Creating A Great Culture 00:37:00 Teamwork Training Teamwork - Create High Performance Teams 00:37:00

Best Leadership & Management Training Course
Delivered Online On Demand2 hours 31 minutes
£25

Call Centre Training: Mastering Customer Service Excellence

4.3(43)

By John Academy

Unlock the keys to unparalleled customer service excellence with our 'Call Centre Training' course. Dive into the essentials of call center operations, hone communication skills, master telephone etiquettes, and learn effective negotiation techniques. Navigate challenging interactions, manage difficult customers, and grasp the intricacies of call center metrics and benchmarking. Stay ahead of the curve with insights into the latest technology trends shaping the industry. Elevate your career and contribute to organizational success by enrolling today. Develop the skills needed to excel as a call center professional and create lasting customer satisfaction.

Call Centre Training: Mastering Customer Service Excellence
Delivered Online On Demand
£24.99

Social Media Strategist Skills Training - Complete Video Course

4.3(43)

By John Academy

Description: Social Media Marketing refers to the system of gaining traffic or attraction through social media. The Social Media Strategist Skills Training - Complete Video Course includes all the required information that you need to do for Social Media Marketing. In the course, you will learn the rise of social media, conducting and auditing market analysis, setting goals and selecting platforms, creating the social media policy and integrating marketing strategies. You will also know how to develop compelling content, popular platforms, and the ways of launching successful campaigns, the procedures of managing the community, customer service, and measuring, the system of analyzing and reporting. The course starts with analyzing the market and auditing social media. After these initial explanations, the course will help you to set goals and selecting platforms for social media marketing. Next, the course teaches the ways of creating social media policy and integrating marketing strategies. Finally, the course will help you to create an effective social media campaigns and the methods of promoting the campaign. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Social Media Strategist Skills Training - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Social Media Strategist Skills Training - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. The Rise of Social Media What is Social Media FREE 00:18:00 The Growth of Social Media 00:10:00 Conducting Market Analysis Conducting Market Analysis 00:16:00 Auditing Social Media Auditing Social Media 00:26:00 Setting Goals and Selecting Platforms Corporate Culture and Social Media 00:12:00 Social Media Goals vs. Business Goals 00:10:00 Types of Social Media Platforms 00:08:00 Creating the Social Media Policy The Social Media Policy 00:40:00 Creative Commons 00:21:00 Integrating Marketing Strategies Brand Marketing 00:27:00 Keyword Selection 00:17:00 Developing Effective Content Content Marketing on Social Media 00:26:00 Content Development 00:23:00 Understanding the Popular Platforms Understanding the Popular Platforms 03:34:00 Launching Successful Campaigns Traditional Website Advertising 00:37:00 Social Media Documentation and Schedules 00:29:00 Project Management Software 00:39:00 Managing the Community The Community Manager Role 00:26:00 Importance of Voice Consistency 00:30:00 Providing Customer Service Organizational Customer Servicen 00:28:00 Social Media Triage 00:14:00 Online versus Personal Interactions 00:26:00 Measuring, Analyzing and Reporting Social Media Analytics 00:27:00 Goal Value 00:43:00 The Social Media Strategist Career The Social Media Strategist Career 00:21:00 Mock Exam Mock Exam- Social Media Strategist Skills Training - Complete Video Course 00:20:00 Final Exam Final Exam- Social Media Strategist Skills Training - Complete Video Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Social Media Strategist Skills Training - Complete Video Course
Delivered Online On Demand13 hours 48 minutes
£23

Professional Receptionist Diploma

By iStudy UK

Description: A professional receptionist is someone who is assigned as one of the front liners in the business. As a receptionist, it is your task to be knowledgeable on the operations and the overall state of the business. Since you are assigned to communicate first with the clients, it is important for you to have the skills in office management. This course is comprised of training in (1) organizational skills; (2) office management techniques; and (3) advanced Microsoft Office skills. These three pieces of training will help you become a professional receptionist and help in the success of your organization. Who is the course for? Current executive and personal assistants who want to improve their administrative skills. People who have an interest in becoming an executive or personal assistant. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of applying for NUS Extra Discount Card; 24/7 student support via email. Career Path: The Professional Receptionist Diploma course is a useful qualification to possess, and would be beneficial for the following careers: Assistant Manager Entrepreneur Assistant Executive Assistant Legal Secretary Personal Assistant Receptionist Secretary. Professional Receptionist Diploma - Updated Version Introduction to Reception and Receptionist 00:26:00 Business Telephone Skills 00:20:00 Representing Your Boss and Company 00:36:00 Mail Services and Shipping 00:28:00 Travel Arrangements 00:25:00 Organising Meeting and Conferences 00:28:00 Time Management 00:35:00 Record Keeping and Filing Systems 00:28:00 Business Writing Skills 00:41:00 Organisational Skills 00:26:00 Communication Skills 00:27:00 Customer Service 00:17:00 Effective Planning and Scheduling 00:52:00 Invoicing/Petty Cash 00:28:00 Business Environment 00:16:00 Professional Receptionist Diploma - Old Version Receptionist Receptionist FREE 00:30:00 Importance of Receptionist FREE 00:15:00 Different Types of Receptionist & Roles 01:00:00 Communication Skills for Receptionist 01:00:00 Telephone Skills 01:00:00 Listening Skills 01:00:00 Taking Messages 00:30:00 Presenting & Appearance 00:30:00 Reservation Procedure 00:15:00 Confidentiality Checklist 00:15:00 Being Organized as Receptionist 00:15:00 Becoming a Successful Receptionist 00:15:00 Being an Assistant Module One - Getting Started FREE 00:30:00 Module Two - Working with Your Manager FREE 01:00:00 Module Three - Administrative Soft Skills 01:00:00 Module Four - Effective Time Management 01:00:00 Module Five - Meeting Management 01:00:00 Module Six - Tools of the Trade (I) 01:00:00 Module Seven - Tools of the Trade (II) 01:00:00 Module Eight - Being an Effective Gatekeeper 01:00:00 Module Nine - Organizational Skills 01:00:00 Module Ten - Confidentiality Guidelines 01:00:00 Module Eleven - Special Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Executive Secretarial and PA Course - Activities 00:00:00 Answering Telephones Module One - Getting Started 00:30:00 Module Two - Core Skills Required 01:00:00 Module Three - Self-Management (I) 01:00:00 Module Four - Self-Management (II) 01:00:00 Module Five - Time Management (I) 01:00:00 Module Six - Time Management (II) 01:00:00 Module Seven - Organizing and Planning (I) 01:00:00 Module Eight - Organizing and Planning (II) 01:00:00 Module Nine - Communication (I) 01:00:00 Module Ten - Communication (II) 01:00:00 Module Eleven - Additional Challenges 01:00:00 Module Twelve - Wrapping Up 00:30:00 Professional Telephone Receptionist Course- Activities 00:00:00 Microsoft Word Module One - Getting Started FREE 00:30:00 Module Two - Opening Word FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started FREE 00:30:00 Module Two - Opening Excel FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Microsoft PowerPoint Module One - Getting Started FREE 00:30:00 Module Two - Opening PowerPoint FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00

Professional Receptionist Diploma
Delivered Online On Demand3 days
£25