2178 Organisational Skills courses

Diploma in Office Admin and Receptionist is a comprehensive course designed to equip learners with the essential skills and knowledge needed for a successful career as an office administrator or receptionist.

>> 12-Hour Knowledge Knockdown! Prices Reduced Like Never Before << Hotel management is an intricate art, blending a deep understanding of guest expectations with a keen eye for detail, a passion for service, and a knack for problem-solving. It's a profession that requires a unique blend of leadership, adaptability, and a commitment to excellence. The UK hospitality and hotel management industry employs over 3.2 million people. With a projected growth rate of 12% by 2025, the demand for skilled hospitality professionals is at an all-time high. This comprehensive bundle aims to unlock the secrets of hospitality and hotel management, empowering you to embark on a rewarding career journey. This Diploma of Hospitality and Hotel Management Bundle Contains 4 of Our Premium Courses for One Discounted Price: Course 01: Hotel Management with Hotel Receptionist and Hospitality Management Course 02: Diploma in Hotel Receptionist Course 03: Catering Management Course 04: Office Admin and Receptionist Skills This Hospitality and Hotel Management Bundle provides a one-stop shop for everything you need to launch your hospitality career. You'll gain a thorough understanding of hotel operations, from mastering guest service at the front desk to ensuring smooth-running catering services. The bundle also covers essential office administration and receptionist skills, making you a well-rounded professional. Learning Outcomes of this Bundle Master the art of providing exceptional guest service in the hotel industry. Gain a comprehensive understanding of hotel operations and management principles. Develop expertise in catering management, from menu planning to event execution. Elevate your office administration and reception skills to excel in professional settings. Enhance your communication and interpersonal skills to foster positive guest interactions. Enrol today and unlock a world of exciting opportunities within the thriving hospitality industry! Why Choose Our Bundle? Get a free CPD accredited Certificate upon completion of Hospitality and Hotel Management Get a free student ID card with Hospitality and Hotel Management Training Hospitality and Hotel Management is affordable and simple to understand Lifetime access to the Hospitality and Hotel Management course materials Hospitality and Hotel Management comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Hotel Management with Hotel Receptionist and Hospitality Management Module 01: An Overview Of Hotel Reception Module 02: Hotel Reception Standard Procedures Module 03: Customer Service In Hotel Reception Module 04: Communication Skills Required For Hotel Reception Module 05: Telephone Handling In A Hotel Module 06: How To Handle Difficult Hotel Guests Module 07: Administrative Skills As A Hotel Receptionist Module 08: Computer Skills And Programs Module 09: Brand Standards In The Hospitality World Module 10: Being A Team Player: Working With Other Hotel Departments and much more... Course 02: Diploma in Hotel Receptionist Module 1: Introduction to Reception and Receptionist Module 02: An Overview of Hotel Industry Module 03: The Process of Selection and Recruitment in Hospitality Industry Module 04: Management of Front Office Operations Module 05: Business Telephone Skills Module 06: Mail Services and Shipping Module 07: Travel Arrangements Module 08: Time Management Module 09: Record Keeping and Filing Systems Module 10: Communication Skills Course 03: Catering Management Module 01: An Overview Of Catering Business Module 02: Laws And Legislations Regarding Food Safety And Hygiene Module 03: Food Safety And Hygiene Module 04: Food Safety In Catering Module 05: Management Of Food And Beverage Operations Module 06: Marketing And Human Resource Course 04: Office Admin and Receptionist Skills Module 01: Introduction To Reception And Receptionist Module 02: Business Telephone Skills Module 03: Representing Your Boss And Company Module 04: Mail Services And Shipping Module 05: Travel Arrangements Module 06: Organising Meeting And Conferences Module 07: Time Management Module 08: Record Keeping And Filing Systems Module 09: Business Writing Skills Module 10 :Organisational Skills How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*4 = £51) CPD Hard Copy Certificate: £29.99 CPD 190 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Requirements You will not need any prior background or expertise in this bundle. Career path This bundle will allow you to kickstart or take your career in the related sector to the next stage. Hotel Manager Front Office Manager Guest Services Representative Catering Manager Hospitality Consultant Event Coordinator Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Are you looking to improve your current abilities or make a career move? Our unique Service Helpdesk & Technical Support course might help you get there! Expand your expertise with high-quality training - study the Service Helpdesk & Technical Support course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Service Helpdesk & Technical Support online training course. This Diploma in Service Helpdesk & Technical Support at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! The Service Helpdesk & Technical Support course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Service Helpdesk & Technical Support course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Service Helpdesk & Technical Support training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Service Helpdesk & Technical Support Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Service Helpdesk & Technical Support course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Service Helpdesk & Technical Support course: Module 01: Managing Interoffice Calls and Voicemail Module 02: Aspects of Phone Etiquette Module 03: Business Telephone Skills Module 04: Building Rapport Over the Phone Module 05: Inbound and Outbound Calls Module 06: Active Listening and Managing Tough Callers Module 07: Mail Services and Shipping Module 08: Intra Organisation Dealings Module 09: Problem Solving over the Phone Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Relationship Management Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Service Helpdesk & Technical Support at QLS Level 5 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Service Helpdesk & Technical Support course. This course is open to everybody. Requirements Service Helpdesk & Technical Support You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are ready to start your career or begin the next phase of your career. Certificates Certificate of completion Digital certificate - £10 Diploma in Service Helpdesk & Technical Support at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Service Helpdesk & Technical Support at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique PA - Personal Assistant Course might help you get there! Expand your expertise with high-quality training - study the Personal Assistant and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This Diploma in Personal Assistant at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Upon successful completion of the PA - Personal Assistant course, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. This PA - Personal Assistant training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the PA - Personal Assistant course today - gear up with the essential skills to set yourself up for excellence! Why Prefer This PA Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the PA course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. With this comprehensive PA - Personal Assistant course, you can achieve your dreams and train for your ideal career. The Personal Assistant course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. Start your learning journey straight away with this PA - Personal Assistant course and take a step toward a brighter future! *** Course Curriculum *** PA - Personal Assistant Course Module 01: Introduction to Personal Assistant Module 02: Business Telephone Skills Module 3: Representing Your Boss and Company Module 04: Mail Services and Shipping Module 5: Travel Arrangements Module 06: Organising Meetings and Conferences Module 07: Time Management Module 08: Record Keeping and Filing Systems Module 09: Business Writing Skills Module 10: Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Personal Assistant at QLS Level 5 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this PA course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this PA course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates Certificate of completion Digital certificate - £10 Diploma in Personal Assistant at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Personal Assistant at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

Elite EA/PA Forum We are delighted to announce the Elite EA/PA Forum for the UK & Ireland will be on the 13th November 2025. Our workshop aims to: Enhance your influence and impact by mastering assertive communication, negotiation, and self-advocacy skills. Stay composed and solution-focused in high-pressure situations with practical tools for crisis management and clear decision-making. Embrace evolving technology by understanding how AI and automation can streamline your role and boost efficiency. Future-proof your career by building strategic value, resilience, and adaptability in an ever-changing professional landscape. Keynote Address with Q&A from the audience: What to expect from Sam's Keynote: With over 30 years supporting leaders at the highest levels, Sam Cohen brings a wealth of insight, experience, and stories (the kind she can share) to the stage. From 18 years serving within The Royal Household - including as Deputy Private Secretary and Press Secretary to Her late Majesty Queen Elizabeth II - to working with The Duke and Duchess of Sussex, running the Prime Minister’s Office at Downing Street, and serving as Chief of Staff to the global CEO of Rio Tinto, Sam’s career is a masterclass in discretion, diplomacy, and delivering at the top. In this exclusive keynote, Beyond the Role, Sam will explore how Executive Assistants don’t just support leaders - they shape leadership, drive strategy, and build legacy from behind the scenes. Join us for this rare opportunity to hear from someone who’s been at the epicentre of power - and bring your questions! The keynote will include a live Q&A, where you can ask Sam about her remarkable career, leadership insights, and how to truly excel in high-performance environments. (Don’t ask her what the Queen kept in her handbag - she’s not telling.) Sam Cohen Career Bio: Sam Cohen has spent the last 30 years working to support leaders in the public and private sectors. Sam spent 18 years serving The Royal Household, as Deputy Private Secretary to Her late Majesty Queen Elizabeth II and Press Secretary to The Queen. Sam also served as Private Secretary to The Duke and Duchess of Sussex. Following this time, Sam worked as Director of the Prime Minister’s Office at Downing Street under Boris Johnson and, most recently, was Chief of Staff to the global CEO at Rio Tinto. Source: ABC News - YouTube Channel. Facilitator - AM: Monika Turner The Confident Assistant - Speak Up, Go After What You Want & Create The Future You Deserve: Develop practical strategies to negotiate workload, boundaries, and career growth with confidence. Learn assertive communication techniques to handle challenging conversations effectively. Build self-advocacy skills to articulate your value and influence outcomes in the workplace. Monika Turner Career Bio: Monika Anna Turner is an ICF-certified Leadership and Executive coach with over seven years of experience helping professionals unlock their confidence, elevate their voice, and lead with authenticity. Before stepping into coaching, she built a successful career as a Personal Assistant, Executive Assistant, and ultimately Chief Of Staff —giving her a deep understanding of the unique challenges and strengths of support roles. Originally from Poland, Monika knows firsthand what it’s like to question your voice and your value—especially in a second language. Her journey from self-doubt to self-assurance informs everything she does today. Through her coaching, she empowers assistants and leaders alike to move beyond fear, speak up and create fulfilling careers they’re proud of. Panel Suzie Joughin Senior Executive Assistant at the Houses of Parliament Restoration & Renewal. Suzie is an experienced senior executive assistant, specialising in the public and third sectors.  Suzie’s career highlights include senior administrative roles in Cancer Research UK, the largest independent cancer research charity in the world; UK Research and Innovation, the UK’s national funding agency investing in science and research in the UK during the Covid-19 pandemic; and her current role on the Houses of Parliament Restoration and Renewal Programme.  Rebecca Polson Executive Support Manager to the Chief Executive An award-winning Executive Assistant with over 10 years’ experience across the higher education, charity, private, and public sectors. Currently Executive Support Manager to the Chief Executive at Alzheimer’s Research UK, she provides high-level support in the fast-paced, mission-driven environment of the largest dementia research charity in the UK. Her previous roles include supporting senior leaders at the Natural History Museum, the Incorporated Society of Musicians, and the Royal College of Music. She brings expertise in executive support, governance, stakeholder engagement, and complex diary and project management. Named PA of the Year in 2023 and a finalist in the SecsintheCity PA of the Year Awards, she is known for her professionalism, discretion, and ability to stay ahead of the needs of the people and organisations she supports. Ola Boddington Senior Executive Assistant As a seasoned Executive Assistant, she has honed her skills in management and project planning over the years. She has worked with various organisations, including Zoa, Signal AI, and ConsenSys, where she provided high-level administrative support to senior executives. Her expertise lies in managing complex schedules, coordinating travel arrangements, and ensuring seamless communication among team members. She is also proficient in using various software tools to streamline workflows and enhance productivity. She is passionate about delivering exceptional service and contributing to the success of the teams she works with. Claudine Martin Senior Executive Assistant Claudine is a highly skilled Senior Executive Assistant, currently supporting the Head of BNY Pershing EMEA. With a distinguished career spanning nearly 17 years in the British Army, Claudine retired in 2023 at the rank of Staff Sergeant, bringing a wealth of experience in high-pressure environments and strategic operations to her current role. Throughout her military career, Claudine specialised in Human Resources, and served as the Personal Assistant to the Army Director of Engagement and Communication at the Ministry of Defence. In this capacity, she played a pivotal role in the planning and execution of significant events and initiatives, showcasing her exceptional organisational skills and attention to detail. Her dedication and professionalism were recognised when she was awarded PA of the Year in 2019 by PA Life. An advocate for the Executive Assistant profession, Claudine is also a sought-after public speaker. She regularly shares her insights at industry events, including the PA Show, and serves as an advisory board member, contributing to the ongoing development and recognition of the profession. Claudine is passionate about empowering others and has previously mentored young people through the Diana Award, a programme established in honour of Princess Diana to support disadvantaged youth. Additionally, she has participated in Fast Forward 15, a mentoring initiative aimed at women aspiring to build careers in events, hospitality, or related industries. With her extensive experience, dedication to excellence, and commitment to mentorship, Claudine continues to make a significant impact in her field and inspire the next generation of leaders. She proudly represented the UK at the Invictus Games 2023, showcasing her unwavering determination and unwavering spirit. In her spare time, Claudine enjoys park run and writing poems. The Importance of Becoming a Strategic Advisor Learn how to shift from reactive to proactive. Develop the mindset and behaviours of a strategic advisor. Understand how to add value beyond your job description. Facilitator - PM: Justin Kabbani AI Is Not Here to Replace You. It's Here to Upgrade You. We'll explore Justin's proven 3P framework: Priming – How to set up AI like a strategic advisor by feeding it context, tone and mindset Prompting – How to craft clear, structured instructions to get consistently great results Producing – How to turn AI outputs into high-leverage work that makes you stand out Your session outcomes: Real examples from admin professionals already using AI to elevate their work Prompts you can copy, adapt, and test live Interactive exercises to build confidence fast A practical challenge to implement right after the session If you’ve been overwhelmed by AI, or underwhelmed by its impact, this session will change that. You'll leave with tools you can use today, and a mindset you’ll carry forward for the rest of your career. Justin Kabbani Career Bio: Justin Kabbani is one of Australia’s most in-demand AI trainers and keynote speakers, known for making AI feel simple, powerful, and immediately useful. He’s worked with brands like Uber, Treasury Wine Estates, and Udemy, helping their teams embed AI into daily workflows, strategic planning, and executive communication. Over the past two years, Justin has trained more than 2,000 professionals across Australia and beyond, consistently earning feedback like “mind-blowing,” and “game-changing”. His signature Prime, Prompt, Produce framework has transformed how business leaders, executive assistants, marketers, and teams think, work, and communicate with AI, without needing to be “tech people.” Justin believes AI isn’t here to replace people. It’s here to take the robotic work off our plate, so we can focus on what humans do best. LinkedIn: https://www.linkedin.com/in/justinkabbani/ Website: https://justinkabbani.com/ Speed Connections Networking Session Join us for Speed Connections, a lively 30-minute networking session designed to foster meaningful connections in a fun, fast-paced environment. Every 10 minutes, attendees will be placed into new breakout rooms with small groups, giving everyone the chance to meet a diverse range of peers. Each breakout session will feature engaging prompts to spark conversations and make networking enjoyable and memorable! Who will attend this event? Executive Assistant (EA) Personal Assistant (PA) Virtual Assistant (VA) Legal Secretary Legal Executive Assistant Administrative Assistant Office Manager Health Care Office Manager Chief of Staff Additional roles may be relevant depending on role responsibilities along with development opportunities. This workshop is open to females, male including trans women/males and non-binary professionals. Group Rate Discounts To discuss our group rates in more detail, please email support@elite-forums.com and provide the following: Group Number (How many would like to attend) Event Date (If numerous dates, please advise if we are splitting attendees across multiple dates) Attendee Contact details (Or request our Group Rate Document. Complete and return - we'll sort the rest.) Group discounts are on request - see below group rate discount brackets: 🧩 You just need one piece to come together - to unlock your Elite Potential. 🔑 Media outlets/organisations will not be permitted to attend this event.

Do you want to begin a career as an Executive PA, or are you looking for a more capable Executive PA? This Executive PA program can help you develop your career. In the workplace, a competent executive PA fosters professionalism and trust. The Executive PA course covers all the most recent subjects to keep you current on job market developments and better prepare you for your desired Executive PA career. To give you the most convenient and comprehensive learning experience possible, the Executive PA course has been divided into a number of in-depth sections. This Executive PA course includes the duties you will carry out on the job, including collaborating with the manager, handling paperwork, running meetings, managing projects, attending trade fairs, engaging with customers, and much more. Additionally, you will recognise the abilities and responsibilities of being a successful gatekeeper and upholding the organisation's confidentiality through this training.In the same way, this Executive PA course also covers the fundamental tools of the trade, such as business writing, word processing, phone/voicemail etiquette, and email protocol. As a result, it will aid in your familiarisation with the duties associated with your position. Additionally, this Executive PA course will equip you with the knowledge and abilities necessary to properly manage your time, enabling you to make the most of your working hours. Learning Outcome Upon successful completion of the Executive PA, you will, Know the functions and duties of administrative, secretarial, and PA jobs Learn about the basics of soft administrative abilities Understand techniques for efficient time management Learn about the categorization of the trade's tools in depth Have basic organisational abilities Be able to master specialised duties, such as managing social media Key Features Accredited by CPD Instant e-certificate Fully online, interactive Executive PA Course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Free Gifts Life Coaching Course Enrol today if you're interested in an Executive PA career. To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Executive PA Course training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. The curriculum of the Executive PA Course has been designed by experts with years of experience behind them which is extremely dynamic and well-paced to help you understand the subject matter with ease. The detailed curriculum outline of our course is as follows: ***Executive PA*** Introduction to Admin Support Assistant Introduction to Personal Assistant Introduction to Office Administration Skills of an Effective Administrator Introduction to Reception and Receptionist Business Telephone Skills Representing Your Boss and Company Business Etiquette Mail Services and Shipping Travel Arrangements Organising Meetings and Conferences Diary Management and Note-taking Time Management Record Keeping and Filing Systems Business Writing Skills Organisational Skills Communication Skills Customer Service Effective Planning and Scheduling Invoicing/Petty Cash Accreditation All of our courses are fully accredited, including this Executive PA Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Executive PA Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is designed for ambitious individuals seeking entry into the exciting Executive PA industry. The program is appropriate for a wide range of people, including: Aspirants to senior secretaries or personal assistants People from other sectors looking for a career change Company employees looking for related training Requirements No prior degree or experience is required to enrol in this course. Career path With additional training and direction, taking the Executive PA course could pave the way for you to pursue the following career paths: Administrative Assistant Office Manager Customer Service Representative Senior Administrative Assistant Human Resources Coordinator Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

The 'Veterinary Receptionist' course is designed to equip participants with the essential skills and knowledge needed to excel as receptionists in a veterinary environment. Through a series of comprehensive modules, participants will learn various aspects of reception management, effective communication, organization, and customer service to create a positive and efficient experience for both clients and patients in veterinary clinics. Learning Outcomes: Develop effective telephone etiquette and business communication skills for interacting with clients and scheduling appointments. Learn to professionally represent the veterinary practice and convey a positive image. Gain proficiency in managing mail services, shipping, and organizing travel arrangements. Acquire skills in efficiently organizing meetings and conferences. Master time management techniques for juggling multiple tasks and responsibilities. Understand the importance of accurate record keeping and filing systems in a veterinary setting. Enhance business writing skills to effectively communicate with clients and colleagues. Learn organizational skills to maintain an efficient and organized front desk. Why buy this Veterinary Receptionist? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Veterinary Receptionist there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Veterinary Receptionist does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Individuals aspiring to become skilled veterinary receptionists. Current veterinary receptionists seeking to enhance their competencies. Administrative professionals interested in working in a veterinary clinic. Those looking to provide exceptional customer service in a healthcare setting. Prerequisites This Veterinary Receptionist was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Veterinary Receptionist - Median salary of $25,000 - $35,000 per year. Veterinary Administrative Assistant - Median salary of $28,000 - $40,000 per year. Medical Office Coordinator - Median salary of $30,000 - $45,000 per year. Customer Service Representative - Median salary of $28,000 - $40,000 per year. Administrative Support Specialist - Median salary of $30,000 - $45,000 per year. Course Curriculum Veterinary Receptionist Module 1: Introduction to Reception and Receptionist 00:11:00 Module 2: Business Telephone Skills 00:19:00 Module 3: Representing Your Boss and Company 00:34:00 Module 4: Mail Services and Shipping 00:25:00 Module 5: Travel Arrangements 00:24:00 Module 6: Organising Meeting and Conferences 00:25:00 Module 7: Time Management 00:35:00 Module 8: Record Keeping and Filing Systems 00:28:00 Module 9: Business Writing Skills 00:40:00 Module 10: Organisational Skills 00:25:00 Module 11: Communication Skills 00:25:00 Module 12: Customer Service 00:16:00 Module 13: Effective Planning and Scheduling 00:46:00 Module 14: Invoicing/Petty Cash 00:27:00 Module 15: Business Environment 00:19:00 Assignment Assignment - Veterinary Receptionist 00:00:00

Overview This course is designed to equip individuals with the necessary skills to excel as a Personal Assistant (PA) while developing essential professional skills. Participants will explore various aspects of PA responsibilities, including business telephone etiquette, representing the company, travel arrangements, and organizing meetings. The course covers time management, record-keeping, and effective communication skills. Additionally, it provides insights into customer service, planning, and scheduling, enhancing participants' organizational abilities. Learning Outcomes: Gain a comprehensive understanding of the role and responsibilities of a Personal Assistant. Develop effective business telephone communication skills. Learn how to represent your employer and company professionally. Master the art of arranging travel and coordinating meetings and conferences. Acquire time management techniques to enhance productivity. Develop organizational skills for efficient record-keeping and filing. Enhance written communication through business writing skills. Cultivate excellent planning and scheduling abilities. Why buy this PA - Personal Assistant? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the PA - Personal Assistant you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This PA - Personal Assistant course is ideal for Aspiring Personal Assistants looking to enhance their skills. Administrative professionals aiming to specialize in PA roles. Individuals transitioning to a PA career from related fields. Office managers or coordinators seeking to broaden their skillset Prerequisites This PA - Personal Assistant was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Personal Assistant (Entry Level) - Average Salary: £20,000 - £30,000 per year. Executive Personal Assistant - Average Salary: £25,000 - £35,000 per year. Senior Personal Assistant - Average Salary: £30,000 - £40,000 per year. Office Manager - Average Salary: £25,000 - £35,000 per year. Project Coordinator - Average Salary: £25,000 - £35,000 per year. Course Curriculum PA - Personal Assistant and Professional Skills Development Module 1: Introduction to Personal Assistant 00:20:00 Module 2: Business Telephone Skills 00:21:00 Module 3: Representing Your Boss and Company 00:37:00 Module 4: Mail Services and Shipping 00:28:00 Module 5: Travel Arrangements 00:27:00 Module 6: Organising Meeting and Conferences 00:28:00 Module 7: Time Management 00:38:00 Module 8: Record Keeping and Filing Systems 00:31:00 Module 9: Business Writing Skills 00:43:00 Module 10 :Organisational Skills 00:28:00 Module 11: Communication Skills 00:28:00 Module 12: Customer Service 00:19:00 Module 13: Effective Planning and Scheduling 00:49:00 Module 14: Invoicing/Petty Cash 00:30:00 Mock Exam Mock Exam - Level 1 Help Desk Training 00:20:00 Final Exam Final Exam - Level 1 Help Desk Training 00:20:00

Elevate your career with our comprehensive Leadership and Management Diploma. Gain essential skills in strategic leadership, team management, and organizational development. This diploma program empowers you with the knowledge and tools to excel as a leader in today's dynamic business environment. Enroll now to unlock your leadership potential and drive success in your professional journey.

Are you ready to elevate your administrative career to new heights? Our Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking Course is designed to empower you with the essential skills and knowledge needed to excel in today's fast-paced business environment. According to Reed a Executive Secretary can earn from £40,000 to £50,000 in a year depending on qualification, experience, location and other factors. Join our Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking course and become the indispensable right-hand person every executive dreams of. Key Features This Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking Course Includes: Free Certificate Developed by Specialist Lifetime Access Course Curriculum of Office Skills: Admin, Secretarial & PA (Executive PA) Course: Module 1: Foundational Skills 1.1 Introduction to Personal Assistant 1.2 Telephone Etiquette for Business 1.3 Effective Business Writing 1.4 Enhancing Communication Skills Module 2: Representing the Company 2.1 Advocating for Your Boss and Company 2.2 Excellence in Customer Service Module 3: Organizational Skills 3.1 Organizational Skills 3.2 Successful Planning and Scheduling 3.3 Mastering Time Management Module 4: Record Keeping & Documentation 4.1 Maintaining Records and Filing Systems 4.2 Invoicing and Petty Cash Procedures Module 5: Meeting and Event Management 5.1 Coordination of Meetings and Conferences 5.2 Arranging Travel Logistics 5.3 Introduction to Minute Writing 5.4 Preparing for Minute-Taking 5.5 Understanding the Meeting Structure 5.6 Documenting Meetings, Decisions, and Actions 5.7 Techniques for Minute Taking 5.8 Building Confidence in Meeting Facilitation Module 6: Specialized Roles & Services 6.1 Handling Mail Services and Shipping Learning Outcomes: Understand roles of a PA and key communication techniques. Develop proficiency in business writing and telephone etiquette and Office Skills. Master organisational techniques for effective planning and scheduling. Implement record-keeping systems, including filing and invoicing. Coordinate meetings, conferences, and travel arrangements efficiently. Acquire expertise in minute taking and building confidence in related tasks. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking. Moreover, this course is ideal for: Individuals aspiring to administrative and secretarial roles. Employees seeking to enhance their office management capabilities. Professionals looking to upgrade their organisational skills. Individuals preparing for roles as executive PAs. Staff wanting to refine their communication and representation techniques. Anyone who wants to know more about Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking course. Requirements There are no requirements needed to enrol into this Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking course. We welcome individuals from all backgrounds and levels of experience to enrol into this Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking course. Career path After finishing this Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking are: Personal Assistant Executive Secretary Administrative Coordinator Office Manager Event Coordinator Travel Coordinator Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.