Diploma of Hospitality and Hotel Management (Online) - CPD Certified

Course 01: Hotel Management with Hotel Receptionist and Hospitality Management

Course 02: Diploma in Hotel Receptionist

Course 03: Catering Management

Course 04: Office Admin and Receptionist Skills

Master the art of providing exceptional guest service in the hotel industry.

Gain a comprehensive understanding of hotel operations and management principles.

Develop expertise in catering management, from menu planning to event execution.

Elevate your office administration and reception skills to excel in professional settings.

Enhance your communication and interpersonal skills to foster positive guest interactions.

Get a free CPD accredited Certificate upon completion of Hospitality and Hotel Management

Get a free student ID card with Hospitality and Hotel Management Training

Hospitality and Hotel Management is affordable and simple to understand

Lifetime access to the Hospitality and Hotel Management course materials

Hospitality and Hotel Management comes with 24/7 tutor support

Module 01: An Overview Of Hotel Reception

Module 02: Hotel Reception Standard Procedures

Module 03: Customer Service In Hotel Reception

Module 04: Communication Skills Required For Hotel Reception

Module 05: Telephone Handling In A Hotel

Module 06: How To Handle Difficult Hotel Guests

Module 07: Administrative Skills As A Hotel Receptionist

Module 08: Computer Skills And Programs

Module 09: Brand Standards In The Hospitality World

Module 10: Being A Team Player: Working With Other Hotel Departments

Module 1: Introduction to Reception and Receptionist

Module 02: An Overview of Hotel Industry

Module 03: The Process of Selection and Recruitment in Hospitality Industry

Module 04: Management of Front Office Operations

Module 05: Business Telephone Skills

Module 06: Mail Services and Shipping

Module 07: Travel Arrangements

Module 08: Time Management

Module 09: Record Keeping and Filing Systems

Module 10: Communication Skills

Module 01: An Overview Of Catering Business

Module 02: Laws And Legislations Regarding Food Safety And Hygiene

Module 03: Food Safety And Hygiene

Module 04: Food Safety In Catering

Module 05: Management Of Food And Beverage Operations

Module 06: Marketing And Human Resource

Module 01: Introduction To Reception And Receptionist

Module 02: Business Telephone Skills

Module 03: Representing Your Boss And Company

Module 04: Mail Services And Shipping

Module 05: Travel Arrangements

Module 06: Organising Meeting And Conferences

Module 07: Time Management

Module 08: Record Keeping And Filing Systems

Module 09: Business Writing Skills

Module 10 :Organisational Skills

PDF Certificate: Free (Previously it was £12.99*4 = £51)

CPD Hard Copy Certificate: £29.99

Students seeking mastery in this field

Professionals seeking to enhance their skills

Anyone who is passionate about this topic

Hotel Manager

Front Office Manager

Guest Services Representative

Catering Manager

Hospitality Consultant

Event Coordinator