Strategies to Manage Stress and Weather Storms in the Workplace. This course is based upon the book "The Authority Guide to Emotional Resilience: Strategies to Manage Stress and Weather Storms in the Workplace" by Robin Hills (ISBN: 1909116599).
Essential knowledge – for counsellors, psychotherapists and anyone else working with distressed people This new online course is designed to stimulate deeper thinking about the ethical dilemmas and professional difficulties you may encounter when working with people suffering emotional distress. It gives you sound principles to remember and realistic guidelines to follow whenever difficult ethical situations arise. Whilst primarily designed for counsellors and psychotherapists, anyone interested in thinking more clearly about ethical matters, including social workers, occupational therapists, mental health workers, medical and legal professionals, can complete the course. The guidance offered is not a list of static ‘rules’ but a framework of interlocking ideas and insights through which it is possible to create clear and reasonable codes of professional conduct to help ensure we act ethically. The discussions between the tutors raise important considerations – deriving from real case histories – and give you valuable insights about the evolution of ethical behaviour and the nature of ethical problems today. Why this course is needed We live in a world that, despite technological progress, seems to have lost its moral compass. It should go without saying that all therapists should act ethically with their patients, but some don’t. The consequences of this can prove distressing and even damaging for the client involved, and, for the practitioner, can mean anything from public censure, suspension from practice, or full-scale striking off. So, in addition to following guidelines and a code of practice, therapists need to develop a sound inner intuition of what the right thing to do is in any particular circumstance. However, developing this intuition requires us to escape from our mental pigeon-holes so that we can develop richer patterns of thought, through consideration of a wide range of potential pitfalls and ethical dilemmas, to draw upon and return to throughout our professional lives. What will you explore The foundations of ethics Ethics and human nature The difference between ethics, morals and the law The reason ethical dilemmas arise The HG Code of Ethics Examples of modern ethical quandaries Living in a ‘victim culture’ that’s obsessed with blaming Why ethical behaviour is socially conditioned The importance of learning from mistakes Why relying on systems can inhibit flexibility of thought and behaviour Why organisational rigidity drives bureaucracies to behave unethically What determines our individual nature, character and mental health The assumptions we make that get in the way of ethical decision making Typical case histories dealt with by the HGI’s Registration and Professional Standards Committee Ethics: needs and wants Ethics, tribalism and political correctness Our inbuilt range of moral emotional responses The illusion of shared perceptions Three ethical safeguards arising from the Human Givens approach The importance of spare capacity when helping others The danger of patients putting therapists on a pedestal Why technology, using artificial intelligence, raises ethical questions Accredited CPD certificate and much more… Counts towards a Diploma By taking this course, you could be on your way to completing Part 1 of the Human Givens Diploma – a flexible, part-time psychotherapy course which will deepen your psychological knowledge and increase your ability to help people effectively and quickly. Course Programme Part 1The nature of ethical problems Part 2Ethical Foundations Part 3Practitioners Code of Conduct Part 4Case Histories What's included? 24 Videos 30 Quizzes Life-long access CPD Certificate Course format This online ethics course is delivered by four distinguished Fellows of the HGI, Sue Saunders, Ian Thomson, Ivan Tyrrell and Denise Winn – their discussions provide much food for thought and draw on real case histories that have come before the HGI’s Registration and Professional Standards Committee. As with all our online courses, you are required to answer multiple-choice questions designed to add to your knowledge and deepen your understanding: an enjoyable, thought-provoking part of the learning process. Once you have completed the course, you will receive an Accredited CPD certificate, which counts towards the Human Givens Diploma. This course has been independently assessed by the internationally recognised CPD Standards Office for 6 hours of CPD training. Meet your tutors Ivan Tyrrell Ivan Tyrrell worked for many years as a psychotherapist and now spends most of his time lecturing and writing. Read more Sue Saunders Sue has worked in training, coaching and psychotherapy for over 30 years. She also has extensive experience in the corporate world. Read more Ian Thompson Ian Thomson is the former deputy chair of the HGI Registration and Professional Standards Committee Read more Denise Winn Denise is a journalist, editor and author specialising in psychology – who has also practised as a human givens therapist since 2000. Read more
HR and Leadership Management is one of our best selling and most popular course. This course is suitable for anyone aspiring to or already working in Leadership and looks at skills needed to improve Leadership. By taking this course you will gain the necessary skills to perform effectively in this field. The HR and Leadership Management is organised into 3 modules and includes everything you need to become successful in this profession. To make this course more accessible for you, we have designed it for both part-time and full-time students. You can study at your own pace or become an expert in just 29hours! If you require support, our experienced tutors are always available to help you throughout the comprehensive syllabus of this course and answer all your queries through email. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post.
Are you interested in pursuing a career in Human Resources (HR)? Or, are you an HR professional looking to upskill and advance in your career? Look no further, as we have the perfect solution for you! Our online course in HR is designed to cater to the needs of both beginners and seasoned professionals. HR is the backbone of any organisation, and it plays a crucial role in ensuring the smooth functioning of the company. HR professionals are responsible for attracting and retaining top talent, maintaining employee relations, ensuring compliance with labour laws, and creating a positive work environment. The demand for HR professionals in the UK is on the rise, with an estimated salary of £35,000 per month. Our comprehensive online course covers a range of topics, including the introduction to HR, employee recruitment and selection, training and development, performance appraisal management, employee relations, motivation and counselling, health and safety at the workplace, employee termination, employer records, and essential UK employment law. Upon completing this course, you will gain a thorough understanding of these key areas and be equipped with the necessary skills to succeed in the field of HR. Learning Outcomes of (HR) Human Resources Complete Bundle Master the fundamentals of HR management, including its importance and impact on organisational success. Develop expertise in effective recruitment and selection procedures to attract and retain top talent. Learn cutting-edge employee training and development strategies to foster growth and drive performance. Enhance your understanding of performance appraisal management, including setting goals, measuring progress, and providing constructive feedback. Strengthen employee relations by addressing conflicts, fostering communication, and promoting a positive work environment. Discover the motivation and counselling techniques to inspire and support your workforce, increasing productivity and job satisfaction. Implement health and safety measures to ensure a safe and comfortable workplace that nurtures employee well-being. Gain insights into employee termination, employer records, statistics, and essential UK employment law to make informed, compliant decisions. This (HR) Human Resources Complete Bundle Consists of the following Premium courses: Course 01: HR Management Level 2 Course 02: Recruitment Consultant - Level 4 Course 03: Virtual Interviewing for HR Course 04: HR - Crisis Communication Course 05: Workplace Confidentiality Course 06: Performance Management Course 07: Payroll Management - Diploma Course 08: Leadership & Management Diploma Course 09: Equality and Diversity Course 10: Cross-Cultural Awareness Training Course 11: Effective Communication Skills Diploma Course 12: Conflict Management Course 13: GDPR Data Protection Level 5 Course 14: People Management Skills Level 3 Curriculum of (HR) Human Resources Complete Bundle : Course 01: HR Management Level 2 Introduction to Human Resources Employee Recruitment and Selection Procedure Employee Training and Development Process Performance Appraisal Management Employee Relations Motivation and Counselling Ensuring Health and Safety at the Workplace Employee Termination Employer Records and Statistics Essential UK Employment Law ----------------- 13 more courses------------------ How will I get my Certificate? After successfully completing the (HR) Human Resources Complete Bundle course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this (HR) Human Resources bundle. Requirements Our (HR) Human Resources course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path HR Assistant - £18-25k/year. Recruitment Consultant - £22-35k/year. HR Generalist - £30-45k/year. HR Manager - £40-60k/year. Learning & Development Specialist - £35-50k/year. HR Director - £70-100k/year. Certificates Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (HR Management Level 2) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (HR Management Level 2) absolutely Free!
Level 3 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited
Level 4 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 140 CPD Points|CPD & CiQ Accredited
Description Call Centre Management diploma In the modern world of business, the critical part of any ambitious company that is fast growing is its call centre. In spite of there being available a variety of modern methods of interaction with customers, like social media, etc; the telephone still remains one of the efficient tools to ensure that you are heard by your clients and vice versa. That is one of the reasons why the role of a professional call centre manager remains very significant. Our Call Centre Management Diploma Course is designed in such a way that the managers in a call centre can acquire the skills and techniques required to manage this specific environment in an effective manner. Students attain certification in the ability to put into application the best and latest practices and also in setting high standards for updated call centre operations. The importance of having a qualified and well-managed team in order to achieve the best working environment and an increased level of efficiency on a daily basis is covered during the duration of the course. Insights into the optimum and most systematic approach for the achievement of excellence in call centre operations are covered by this course. Apart from the benefits listed above, students will study various other competencies required for the management of a modern professional call centre. What you will learn 1: Introduction to Call Centre 2: Call Centre Business Models and Drivers 3: Developing Organisational Structure and Roles 4: Building a Call Centre of Your Own 5: Choosing the Outsourcing Choice 6: Right People, Right Place, Right Time: Resource Management Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.
The Organisational Disciplinary Procedures course is crucial in today's professional landscape as it equips you with essential skills to navigate workplace conduct effectively. Understanding disciplinary procedures, policy development, and the handling of investigations and grievances are vital in maintaining organizational integrity and employee morale. Mastering these aspects not only ensures fair treatment but also enhances your employability, particularly in the UK job market where such knowledge is highly valued. Companies prioritize candidates who can uphold disciplinary standards, and proficiency in this area can lead to lucrative job opportunities with competitive salaries. The demand for professionals versed in organizational disciplinary procedures is on the rise, with a noticeable increase in job listings across sectors. Acquiring expertise through this course will not only prepare you for various roles but also significantly contribute to your career advancement and earning potential. Key Features: CPD Certified Organisational Disciplinary Procedures Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Disciplinary Procedure and Confidentiality Module 02: Policy Development and Implementation Module 03: Investigations, Allegations, and Suspensions Module 04: Conducting Disciplinary Hearings Module 05: Penalties, Their Effects, And Appeals Module 06: Grievance Handling in Disciplinary Cases Module 07: Termination Procedures Learning Outcomes: Master confidentiality principles in disciplinary procedures ensuring organisational integrity and trust. Develop and implement effective disciplinary policies aligning with organisational objectives. Conduct thorough investigations, handling allegations and suspensions with impartiality and diligence. Execute disciplinary hearings professionally, ensuring fair treatment and adherence to protocols. Understand the impacts of penalties, facilitating effective appeals processes. Navigate grievance handling within disciplinary contexts, promoting resolution and fairness. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Organisational Disciplinary Procedures course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Organisational Disciplinary Procedures. Moreover, this course is ideal for: HR professionals seeking disciplinary procedure expertise. Managers responsible for implementing disciplinary policies effectively. Legal professionals involved in disciplinary procedures within organisations. Compliance officers ensuring adherence to disciplinary protocols. Supervisors involved in conducting disciplinary hearings and investigations. Requirements There are no requirements needed to enrol into this Organisational Disciplinary Procedures course. We welcome individuals from all backgrounds and levels of experience to enrol into this Organisational Disciplinary Procedures course. Career path After finishing this Organisational Disciplinary Procedures course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Organisational Disciplinary Procedures are: HR Advisor - £25K to 35K/yr Employment Law Consultant - £30K to 45K/yr Employee Relations Manager - £35K to 50K/yr Compliance Officer - £30K to 40K/yr Workplace Investigator - £28K to 38K/yr Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.
Description Introduction to Payroll Systems Diploma Payroll is the procedure by which employers reimburse the employee for the amount of work that he or she has done. Though payroll seems like everyday duty, there are many complicated aspects including, taxes and maintaining accuracy that needs to be performed with utmost caution. Software on the payroll system helps manage the long list of data with exactness and perform the calculation without minimum error. A specialised course in payroll systems is important for those who are entrusted with managing intricate processing systems. The course provides detailed information about the system and how to deal with the various unique situations that occur within the payroll system. This course will allow the learners to generate reports on payroll functions that are necessary to undertake numerous supervisory and management tasks. Learners are also exposed to leave accrual and hiring and separation policies. The course aims to provide primary knowledge and understanding of processes involving basic calculations and the preparation of payroll. Learners will also acquire knowledge about payroll processes, procedures and the skills required in undertaking routine as well as some special tasks. The course will also help the learner identify employees' pay differentiation and entitlements. It will enable them to make calculations in relation to gross and net pay. They will also be able to comprehend the necessity of accuracy and security while performing jobs related to payroll. This course will give the learners an opportunity to produce academic validation for their skills and knowledge in order to display their abilities to employers and secure a position. It will empower the takers with all the necessary know-how to be efficient workers in the area. This course enables the learner to process all types of calculations leading to the final net wages figure following all legal and organisational formalities and confidentialities. What You Will Learn 1: INTRODUCTION AND STARTERS AND LEAVERS - MANUAL SYSTEM 2: GROSS PAY AND STATUTORY PAY 3: THE PAYE REGIME AND THE NIC REGIME 4: STATUTORY AND VOLUNTARY DEDUCTIONS AND NET PAY 5: PAYSLIPS 6: RTI AND THE PAYROLL SYSTEM AND WORKING THE COMPUTERISED PAYROLL SYSTEM Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.