1873 Organisational Skills courses delivered Online

Overview This comprehensive course on Receptionist will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Receptionist comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Receptionist. It is available to all students, of all academic backgrounds. Requirements Our Receptionist is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 16 sections • 15 lectures • 06:34:00 total length •Introduction to Reception and Receptionist: 00:26:00 •Business Telephone Skills: 00:19:00 •Representing Your Boss and Company: 00:34:00 •Mail Services and Shipping: 00:25:00 •Travel Arrangements: 00:24:00 •Organising Meeting and Conferences: 00:24:00 •Time Management: 00:35:00 •Record Keeping and Filing Systems: 00:28:00 •Business Writing Skills: 00:40:00 •Organisational Skills: 00:25:00 •Communication Skills: 00:25:00 •Customer Service: 00:16:00 •Effective Planning and Scheduling: 00:46:00 •Invoicing/Petty Cash: 00:27:00 •Assignment - Receptionist: 00:00:00

The administration department in business organisations bears a lot of responsibilities. That is why only skilled professionals are hired in this sector. If you want to pursue a career in business administration, the Diploma in Business Administration and Management Course will be the best training ground for you. It will introduce you to the vital aspects of business administration and give you the skills to cope with the workload. The Diploma in Business Administration and Management Course will provide you with a theoretical and practical understanding of business administration. You will develop the knowledge and ability required for operations management, project management and process management. The informative modules will educate you on the techniques of business analysis and strategic analysis. In addition, you will receive training on customer care and build the skills to provide excellent customer service. This beneficial course also aims to assist you in improving your organisational skills, negotiation skills and ability to resolve conflicts. After you successfully complete this Diploma in Business Administration and Management Course, you will receive a certificate. This certificate will add significant value to your resume and help you get your dream job. Join now and boost your career. Learning Outcomes  Learn the fundamentals of operations management Develop the essential knowledge and skills for business analysis and strategic analysis Understand the core principles of project management Build adequate skills to provide quality customer service Gain deep insights into the fundamentals of process management Grasp the strategies of conflict resolution Improve your organisation, negotiation and time management skills Who is the Course for? Interested in Business Administration and Management Professionals working in the business industry People who are interested in learning about all Managing Payroll and its functions Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy and ICT are required to attend this course. Assessment At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can, however, also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose Us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere, anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Diploma in Business Administration and Management Course will be beneficial for careers like: Account Manager Businessmen Business Development Specialist Communication Department Head Executive Producers Financial Manager/Staff Group Account Director Human Resources Manager Marketing Manager Public Relations Officer Social Media Specialist Strategist Business Administration and Management - Updated Version Introduction to Business Management 00:25:00 Operations Management 00:24:00 Introduction to Business Analysis 00:14:00 Strategic Analysis and Product Scope 00:28:00 Project Management 00:19:00 Business Development and Succession Planning 00:24:00 Business Process Management 00:44:00 Planning & Forecasting Operations 00:21:00 Performance Management 00:18:00 Management of Cash and Credit 00:19:00 Managing Risk and Recovery 00:26:00 Quality Management 00:21:00 Communication Skills 00:25:00 Business Environment 00:16:00 Organisational Skills 01:16:00 Negotiation Techniques 00:16:00 Human Resource Management 00:19:00 Motivation and Counselling 00:19:00 Customer Service 00:16:00 Time Management 00:40:00 Conflict Management 00:14:00 Business Administration and Management - Old Version Business Administration What is Business Administration? 00:30:00 Business and Organisations 00:15:00 Management of Business 00:30:00 Business Organization Perspectives 00:30:00 Decision Making 00:30:00 Approaches to Leadership 00:30:00 Management Management 00:30:00 Definition of Management 00:30:00 Characteristics of Management 00:30:00 Management Functions/Process of Management 00:30:00 Nature of Management 00:30:00 Levels of Management 00:30:00 Characteristics of Professional Managers 00:30:00 Principles of Management 00:30:00 Managing Payroll What Is Payroll? 00:30:00 Principles Of Payroll Systems 01:00:00 Confidentiality And Security Of Information 00:30:00 Effective Payroll Processing 01:00:00 Increasing Payroll Efficiency 01:00:00 Risk Management in Payroll 00:30:00 Time Management 00:30:00 Personnel Filing 00:30:00 When Workers Leave Employment 01:00:00 Hiring Employees 00:30:00 Paye and Payroll for Employers 01:00:00 Tell HMRC about a New Employee 01:00:00 Net And Gross Pay 00:30:00 Statutory Sick Pay 00:30:00 Minimum Wage for Different types of Work 01:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Business Administration and Management 00:30:00 Final Exam Final Exam- Business Administration and Management 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Stepping into an assistant manager role demands more than just a job title—it calls for confidence in decision-making, clarity in communication, and a sharp eye for detail. This Assistant Manager Training Course is designed to shape strong, capable leaders by covering essential supervisory duties, communication strategies, and techniques to manage people and performance effectively. Whether you're aiming to move up in your current role or simply refine your skills, this course delivers focused training across leadership, recruitment, office administration, conflict resolution, and time management. The course progresses through a well-organised series of modules, each designed to build your knowledge in key areas without overwhelming you. From understanding the role of supervision to mastering negotiation, managing workplace stress, and developing strong organisational habits, the content is packed with insight that matters. You’ll also explore cybersecurity basics, business writing, and how to lead meetings with confidence. This course offers a solid foundation for anyone looking to sharpen their ability to lead teams, manage operations smoothly, and support senior management with assurance. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Fundamentals of Supervisor Training Module 02: Understanding the Role of Supervision Module 03: Essential Skills in Supervision Module 04: Recruitment and Dismissal Module 05: Employee Management Module 06: Communication Skill Development Module 07: Conflict Management Module 08: Cybersecurity for Employees Module 09: Introduction to Office Administration Module 10: Skills of an Effective Administrator Module 11: Business Writing Skills Module 12: Managing Meetings and Giving Feedback Module 13: Organisational Skills Module 14: Negotiation Techniques Module 15: Conflict Management Module 16: Stress Management Module 17: Time Management Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Assistant Manager training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Assistant Manager training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

The Customer Support Engineer Apprentice Course is designed to develop essential skills for anyone aiming to excel in customer service and technical support roles. This course offers a thorough introduction to effective telephone communication, covering everything from phone etiquette and managing calls to building rapport and handling challenging conversations. Learners will also gain insight into key business practices such as mail services, invoicing, and record keeping, ensuring they understand the operational side of customer support within an organisation. Alongside technical communication, the course focuses on critical organisational and planning skills to improve efficiency and customer satisfaction. With modules dedicated to business writing, customer relationship management, and scheduling, learners will be well-prepared to handle a variety of customer interactions and administrative tasks confidently. Whether dealing with inbound or outbound enquiries, this course provides a solid foundation for those looking to enhance their professional communication and support capabilities in a remote learning format. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Managing Interoffice Calls and Voicemail Module 02: Aspects of Phone Etiquette Module 03: Business Telephone Skills Module 04: Building Rapport Over the Phone Module 05: Inbound and Outbound Calls Module 06: Active Listening and Managing Tough Callers Module 07: Mail Services and Shipping Module 08: Intra Organisation Dealings Module 09: Problem Solving over the Phone Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Relationship Management Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Customer Support Engineer Apprentice training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Customer Support Engineer Apprentice training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

24-Hour Flash Sale! Prices Reduced Like Never Before!! Limited Time Offer: Virtual Assistant Training | Data Entry Administrator | Touch Typing | Personal Assistant Training From planning the meetings to business writing, a PA or a Virtual Assistant has to carry out various roles and responsibilities. Therefore, recruiters look for individuals who possess the skills and expertise to carry out these wide ranges of duties of PA or a Virtual Assistant. The Virtual Assistant & PA with Data Entry, Touch Typing & Microsoft Office Skills Course is designed to assist you in acquiring the essential skills to impress recruiters. It will enlighten you on all the core elements of a secretarial job within only a few steps. This comprehensive Virtual Assistant bundle offers everything you need to launch a successful career as a VA or PA. You'll gain proficiency in high-speed, accurate Data Entry, master Touch Typing for efficient task completion, and develop advanced Microsoft Excel skills for data analysis and presentation. Additionally, you'll learn the fundamentals of Virtual Assistance and Personal Assistant duties, providing you with a well-rounded skillset to impress potential clients. Courses are Included in this Virtual Assistant & PA with Data Entry, Touch Typing & Microsoft Excel Training Bundle: Course 01: Virtual Assistant at QLS Level 2 Course 02: PA - Personal Assistant Course Course 03: Data Entry Administrator at QLS Level 3 Course 04: Certificate in Touch Typing Course 05: Microsoft Excel - Beginner, Intermediate & Advanced Step into a career that offers flexibility, variety, and the opportunity to work with diverse clients around the globe. By completing this Virtual Assistant course, you'll boost your employability and gain the confidence to manage business operations smoothly and effectively. So, enrol now! Learning Outcomes of Virtual Assistant & PA with Data Entry, Touch Typing & Microsoft Excel Training: Master data entry techniques for efficient and error-free information processing Achieve proficiency in touch typing to boost your typing speed and accuracy Develop comprehensive Microsoft Excel skills for data organisation, analysis, and presentation Gain a thorough understanding of virtual assistant and personal assistant duties Learn effective communication and organisational skills to excel in a client-facing role Why Choose Us? Get a Free CPD Accredited Certificate upon completion of this course Get a free student ID card with this Training program (£10 postal charge will be applicable for international delivery) This course is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to this course materials This course comes with 24/7 tutor support Start your learning journey straight away! Moreover, this diploma offers learners the opportunity to acquire skills that are highly valued in the field of Virtual Assistant. With this Certification, graduates are better positioned to pursue career advancement and higher responsibilities within the Virtual Assistant setting. The skills and knowledge gained from this course will enable learners to make meaningful contributions to Virtual Assistant-related fields, impacting their Virtual Assistant experiences and long-term development. Course Curriculum Course 01: Virtual Assistant at QLS Level 2 Module 01: Introduction Module 02: Different Types of Virtual Assistants Module 03: Be a Virtual Assistant Module 04: Must-Have Skills for Virtual Assistants Module 05:Essential Tools Module 06: Finding Your Niche Module 07: Get Hired for VA Jobs Module 08: How to Set VA Business Module 09: Admin Support- a Vital Part of VA Module 10: How to Manage Clients Module 11: Working with a Virtual Team Module 12: Data Security Measures Course 02: PA - Personal Assistant Course Module 01: Introduction to Personal Assistant Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Mail Services and Shipping Module 05: Travel Arrangements Module 06: Organising Meeting and Conferences Module 07: Time Management Module 08: Record Keeping and Filing Systems Module 09: Business Writing Skills Module 10:Organisational Skills Course 03: Data Entry Administrator at QLS Level 3 Module 01: Making Data Entry Jobs Easier Module 02: Getting Started With Microsoft Office Excel 2016 Module 03: Performing Calculations Module 04: Modifying A Worksheet Module 05: Formatting A Worksheet Module 06: Printing Workbooks Module 07: Managing Workbooks Course 04: Certificate in Touch Typing Module 01: Introduction Module 02: How To Set Up Your Computer Module 03: How To Type The Letters F And J Module 04: How To Type The Letters D And K Module 05: How To Type The Letters S And L Module 06: How To Type The Letter A And ; (Semicolon) Module 07: How To Type The Letters E And I Module 08: How To Type The Letters R And U Module 09: How To Type The Letters T And O Module 10: How To Type CAPITAL Letters Module 11: How To Type The Letter C And , (Comma) Module 12: How To Type The Letters G And H Module 13: How To Type The Letters N And V Module 14: How To Type The Letters W And M Module 15: How To Type The Letters Q And P Module 16: How To Type The Letters B And Y Module 17: How To Type The Letters Z And X Module 18: How To Type Colon And Semicolon Module 19: How To Type Full Stop And Comma Module 20: How To Type Question Mark And Exclamation Mark Module 21: How To Type Dash, Parentheses And Quotation Marks Course 05: Microsoft Excel - Beginner, Intermediate & Advanced Unit 01: Excel From A-Z Course Introduction Unit 02: Getting Started With Excel Unit 03: Values, Referencing And Formulas Unit 04: Intro To Excel Functions Unit 05: Adjusting Excel Worksheets Unit 06: Visually Pleasing Cell Formatting Unit 07: How To Insert Images And Shapes! Unit 08: Visualize Data With Charts Unit 09: Excel's Printing Options Unit 10: Benefits Of Using Excel Templates Unit 11: Working With Excel Datasets Unit 12: Excel Database Functions Unit 13: Excel Data Validation Unit 14: Excel PivotTables Unit 15: Excel's PowerPivot Add-In Unit 16: Excel's Conditional Functions Unit 17: Excel's Lookup Function Unit 18: Text Based Functions In Excel Unit 19: Auditing Formulas And Views In Excel Unit 20: Excel's 'What If?' Tools Unit 21: Welcome To Excel VBA Unit 22: The VBA Language Unit 23: Writing VBA Code Unit 24: Important VBA Tools And Logic Unit 25: Excel VBA Lopps Unit 26: Triggering Macros Unit 27: Excel User Forms Unit 28: Starting A Career In Excel How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously, it was £12.99*5 = £65) CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring virtual assistants Remote work enthusiasts Administrative professionals Career changers Freelancers Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Virtual Assistant: £18,000 - £30,000 Data Entry Administrator: £16,000 - £25,000 Personal Assistant: £25,000 - £40,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee. Award in Virtual Assistant at QLS Level 2 Hard copy certificate - £79 Please note that International students have to pay an additional £10 as a shipment fee.

What if you could help people unleash their true potential, lead them to fulfilling lives, and create a positive impact in the world? This is not just a fantasy; it's the opportunity you can seize with the Level 5 Diploma in Coaching & Mentoring. This comprehensive program is not only about coaching & mentoring; it's about becoming a facilitator of growth, a source of self-awareness, and a master of transformation. Our meticulously crafted curriculum delves into the core principles and coaching & mentoring practices, equipping you with the knowledge and tools to excel in various settings. Elevate your understanding of Coaching & Mentoring through 19 thought-provoking modules, each meticulously crafted to explore the multifaceted dimensions of this dynamic discipline. Immerse yourself in the exploration of fundamental qualities, effective communication skills, cognitive behavioural therapy, and the intricacies of time management. Uncover the secrets of spiritual life coaching, delve into the key themes of NLP, and master the art of motivation and mindset. Enrich your journey by enhancing your presentation skills, honing personal and management skills, and visualizing whole life goals. This coaching & mentoring program isn't just about acquiring facts; it's about igniting your passion, nurturing your empathy, and building a transformative skill set. Join us on this enriching journey and become the coach & mentor the world needs. Level 5 Diploma in Coaching & Mentoring Course Learning Outcomes: Master the core principles and ethics of coaching & mentoring. Cultivate essential coaching qualities like active listening and open-ended questioning. Utilize diverse coaching methods like life coaching and cognitive behavioural therapy. Sharpen your communication, presentation, and time management skills. Gain the knowledge and confidence to set up your own coaching & mentoring practice. Foster personal and professional development in yourself and others. Level 5 Diploma in Coaching & Mentoring Module 01: Introduction to Personal Development Coach Module 02: Introduction to Coaching and Mentoring Module 03: Aspects of Coaching and Mentoring Module 04: Ethical Aspects of Coaching and Mentoring Module 05: Fundamental Qualities of a Coach Module 06: Life Coaching Methods Module 07: Understanding Spiritual Life Coaching Module 08: Key Themes of NLP Module 09: Cognitive Behavioural Therapy Module 10: Effective Communication Skills Module 11: Personal Skills Module 12: Management Skills Module 13: Time Management Module 14: Organisational Skills Module 15: Improvement of Presentation Skills Module 16: Motivation and Mindset Module 17: Visualising Whole Life Goals Module 18: Development of Personality Module 19: Setting Up as a Coach Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 5 Diploma in Coaching & Mentoring The Level 5 Diploma in Coaching & Mentoring is designed for individuals seeking to enhance their skills and knowledge in the dynamic field of coaching & mentoring like - Personal Development Coach Life Coach Spiritual Life Coach NLP Specialist Cognitive Behavioural Coach Motivational Coach Requirements Level 5 Diploma in Coaching & Mentoring To enrol in this Level 5 Diploma in Coaching & Mentoring, Purchasing & Procurement course, all you need is a basic understanding of the English Language and an internet connection. Career path Level 5 Diploma in Coaching & Mentoring Corporate Coach: £35,000 to £60,000 per year Executive Coach: £40,000 to £80,000 per year Career Development Consultant: £30,000 to £50,000 per year Leadership Mentor: £45,000 to £70,000 per year Organizational Development Specialist: £40,000 to £65,000 per year Training and Development Manager: £45,000 to £75,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Follow your dreams by enrolling on the Receptionist course today and develop the experience, skills and knowledge you need to enhance your professional development. Receptionist will help you arm yourself with the qualities you need to work towards your dream job. Study the Receptionist training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Receptionist course will allow you to enhance your CV, impress potential employers, and stand out from the crowd.  This Receptionist course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Receptionist course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Receptionist course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Receptionist course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Receptionist course. The Receptionist course is designed by industry experts and is tailored to help you learn new skills with ease.  The Receptionist is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Receptionist when it suits you. Access the Receptionist course modules from any internet-enabled device, including computers, tablets, and smartphones. The Receptionist course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Receptionist now and start learning instantly! What You Get Out Of Studying Receptionist With Janets: Receive a digital Certificate upon successful completion of the Receptionist course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Description The Receptionist training course is delivered through Janets' online learning platform. Access the Receptionist content from any internet-enabled device whenever or wherever you want to. The Receptionist course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Method of Assessment  To successfully complete the Receptionist course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the Receptionist course. After successfully passing the Receptionist course exam, you will be able to apply for a CPD-accredited certificate as proof of your Receptionist qualification. Certification All students who successfully complete the Receptionist course can instantly download their digital certificate. You can also purchase a hard copy of the Receptionist course certificate, which will be delivered by post for £9.99. Who Is This Course For: The Receptionist is ideal for those who already work in this sector or are an aspiring professional. This Receptionist course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The Receptionist is open to all students and has no formal entry requirements. To study the Receptionist course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Receptionist is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Receptionist and gain an industry-recognised qualification that will help you excel in finding your ideal job. Course Content Receptionist Module 1: Introduction to Reception and Receptionist Introduction to Reception and Receptionist 00:26:00 Module 2: Business Telephone Skills Business Telephone Skills 00:19:00 Module 3: Representing Your Boss and Company Representing Your Boss and Company 00:34:00 Module 4: Mail Services and Shipping Mail Services and Shipping 00:25:00 Module 5: Travel Arrangements Travel Arrangements 00:24:00 Module 6: Organising Meeting and Conferences Organising Meeting and Conferences 00:24:00 Module 7: Time Management Time Management 00:35:00 Module 8: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:28:00 Module 9: Business Writing Skills Business Writing Skills 00:40:00 Module 10 :Organisational Skills Organisational Skills 00:25:00 Module 11: Communication Skills Communication Skills 00:25:00 Module 12: Customer Service Customer Service 00:16:00 Module 13: Effective Planning and Scheduling Effective Planning and Scheduling 00:46:00 Module 14: Invoicing/Petty Cash Invoicing/Petty Cash 00:27:00 Mock Exam Mock Exam - Receptionist 00:20:00 Final Exam Final Exam - Receptionist 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

The Level 5 Cleaning Diploma Accredited Career Bundle Course is designed for those aiming to deepen their knowledge and proficiency in the cleaning sector, while also mastering essential workplace safety and health standards. This carefully assembled bundle covers a broad range of subjects, from advanced cleaning techniques and chemical safety to managing teams and customer satisfaction. It also addresses vital workplace regulations, ensuring learners understand how to operate safely at heights and in confined spaces, as well as how to use personal protective equipment effectively. Alongside these core cleaning skills, the course bundle includes important health and safety training, first aid knowledge, and up-to-date information on managing risks related to COVID-19. Each course is developed to provide clear, detailed content suitable for anyone seeking to enhance their qualifications remotely. Whether you work in domestic, commercial, or industrial cleaning, this diploma bundle offers a structured path to gaining the confidence and knowledge necessary to maintain high standards and promote a safe, healthy working environment. Job Responsibilities: Performing general cleaning tasks such as sweeping, mopping, and vacuuming. Dusting and polishing surfaces, furniture, and fixtures. Cleaning and sanitising bathrooms, kitchens, and communal areas. Emptying and disposing of trash and waste materials. Operating cleaning equipment and machinery. Reporting maintenance issues and safety hazards. Restocking cleaning supplies and maintaining inventory. Following health and safety guidelines and procedures. Skills Needed to Be Successful: Attention to detail for thorough cleaning. Time management and organisational skills. Physical stamina for performing demanding tasks. Knowledge of cleaning products and techniques. Strong communication and interpersonal skills. Ability to follow instructions and work independently. Adaptability and flexibility in different cleaning environments. Problem-solving skills for addressing cleaning challenges. Expected Salaries in the UK: Cleaner: £9 - £10 per hour Housekeeper: £10 - £12 per hour Janitor: £9 - £11 per hour Window Cleaner: £10 - £15 per hour Carpet Cleaner: £9 - £12 per hour Industrial Cleaner: £9 - £11 per hour Key Features of Cleaning Career Bundle CPD Accredited Cleaning Diploma Courses Instant PDF certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Courses Details Course 01: Level 5 Certificate in Cleaning Gain expertise in house cleaning, kitchen cleaning, office cleaning, waste management, chemical safety, starting and managing a cleaning business, customer satisfaction, and staff management through this comprehensive course. Course 02: Personal Protective Equipment Understand the importance of personal protective equipment (PPE) and learn about hazard assessment, training methods, and the different types of PPE. Course 03: Working at Height Training Acquire knowledge about regulations, duties, risk assessment, prevention strategies, and the equipment used for working at heights. Course 04: Working in Confined Spaces Explore the laws and regulations related to working in confined spaces, conduct risk assessments, implement control measures, and learn emergency procedures. Course 05: Health and Safety Level 2 Gain a comprehensive understanding of workplace health and safety laws, risk assessment, welfare requirements, accident prevention, and electrical, fire, and gas safety. Course 06: First Aid at Work Develop essential first aid skills for the workplace, including incident management, primary and secondary surveys, basic first-aid techniques, and dealing with injuries and illnesses. Course 07: Coronavirus (COVID-19) Awareness Stay informed about the COVID-19 outbreak with insights into contamination, symptoms, spreading, vaccines, prevention measures, updates for UK citizens, and global outbreak statistics. Accreditation This Cleaning Diploma bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Cleaning Diploma course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 70 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This comprehensive course is ideal for individuals associated with the food sector, such as: Domestic Cleaners Window Cleaners Cleaning Business Owners Mobile Cleaners Cleaning Operatives Requirements No prior degree or experience is required to enrol in this course. Career path This Electrician Course will help you to explore avariety of career paths in the related industry, including: Cleaner Housekeeper Janitor Window Cleaner Carpet Cleaner Industrial Cleaner Office Cleaner Hospital Cleaner School Cleaner Hotel Housekeeper Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Elite EA/PA Forum We are delighted to announce that the Elite EA/PA Forum for Australia & New Zealand will be on the 25th of September 2025. Our workshop aims to: Enhance your influence and impact by mastering assertive communication, negotiation, and self-advocacy skills. Stay composed and solution-focused in high-pressure situations with practical tools for crisis management and clear decision-making. Embrace evolving technology by understanding how AI and automation can streamline your role and boost efficiency. Future-proof your career by building strategic value, resilience, and adaptability in an ever-changing professional landscape. Keynote Address with Q&A from the audience: What to expect from Sam's Keynote: With over 30 years supporting leaders at the highest levels, Sam Cohen brings a wealth of insight, experience, and stories (the kind she can share) to the stage. From 18 years serving within The Royal Household - including as Deputy Private Secretary and Press Secretary to Her late Majesty Queen Elizabeth II - to working with The Duke and Duchess of Sussex, running the Prime Minister’s Office at Downing Street, and serving as Chief of Staff to the global CEO of Rio Tinto, Sam’s career is a masterclass in discretion, diplomacy, and delivering at the top. In this exclusive keynote, Beyond the Role, Sam will explore how Executive Assistants don’t just support leaders - they shape leadership, drive strategy, and build legacy from behind the scenes. Join us for this rare opportunity to hear from someone who’s been at the epicentre of power - and bring your questions! The keynote will include a live Q&A, where you can ask Sam about her remarkable career, leadership insights, and how to truly excel in high-performance environments. (Don’t ask her what the Queen kept in her handbag - she’s not telling.) Sam Cohen Career Bio: Sam Cohen has spent the last 30 years working to support leaders in the public and private sectors. Sam spent 18 years serving The Royal Household, as Deputy Private Secretary to Her late Majesty Queen Elizabeth II and Press Secretary to The Queen. Sam also served as Private Secretary to The Duke and Duchess of Sussex. Following this time, Sam worked as Director of the Prime Minister’s Office at Downing Street under Boris Johnson and, most recently, was Chief of Staff to the global CEO at Rio Tinto. Source: ABC News - YouTube Channel. Facilitator - AM: The Future-Proofed Assistant: Speak Up, Stand Out & Shape Your Career Path How to reimagine your Assistant role in 2025 and beyond - How the EA role is evolving (and what Executives now expect) & why Assistants who think like strategists will be indispensable Assertiveness as an Assistant – The key to retaining your role & the difference between being ‘helpful’ and being ‘heard’ Self-Advocacy as a Career Growth Strategy – The importance of advocating for your career development, workload boundaries and recognition Own Your Professional Future - Map your career development. Whether you're an EA for life or looking to a role beyond in the future, this is for you. Ruth Kilah Career Bio: Ruth is an international executive career coach and founder of Hoxton Hyde – Executive Career Coaching & Mentoring, delivering 1:1 and group programs for experienced Executive Assistants. She specialises in helping EAs step into higher-level roles, increase their income, and expand their professional impact. With 14 years’ experience supporting C-suite executives in Australia and the UK, Ruth brings deep industry insight and a strategic approach to career development. She empowers Assistants to gain clarity on their next move, adopt a strategic mindset, communicate their value effectively, and lead their own growth conversations with confidence. A former EA turned Stakeholder Relations and Project Manager, Ruth launched Hoxton Hyde in 2018 after spotting a clear gap in the market for tailored coaching for career-driven EAs. She is a recognised member of the World Administrators Alliance and a respected thought leader in the EA space, regularly sharing insights via LinkedIn and Instagram. Ruth is also a certified fitness and wellness coach, passionate about helping Assistants achieve long-term career fulfilment through intentional development and well-being. Panel: Crisis Mode: What to do when everything goes wrong Master a step-by-step approach to prioritising and problem-solving under pressure. Strengthen emotional resilience and calm decision-making during unexpected disruptions. Learn how to communicate clearly and lead from behind in high-stress situations. Emma-Kate Bos Bio Emma-Kate works alongside the CEO at Squadron Energy, one of Australia’s leading renewable energy companies. With over 28 years of experience in Executive Assistant and Operational roles supporting business leaders in professional services, politics, membership industries, sporting and not-for-profit organisations, Emma-Kate has a deep understanding of business support roles and has managed large teams of assistants and receptionists. She is passionate about developing and mentoring team members Emma-Kate holds an Associate Degree in Law, Mini MBA and Certificate in Public Relations. Sepi Nowlands Sepi has also worked as an EO for Deloitte and spent 18 years previously as an Executive Assistant at the ATO, Law Council of Australia, Grains Research and Development Corporation and Air Services Australia. Holly Clareburt Hollie Clareburt is an experienced Executive Assistant, currently supporting the Managing Director of Microsoft New Zealand and the Chief Partner Officer. Known for her professionalism and discretion, she excels in providing high-level support in fast-paced, executive environments. Prior to Microsoft, Hollie was Executive Assistant to the Chief of Corporate & Enterprise Systems at BECA, and previously supported the CEO at SKY News New Zealand. Her career reflects a strong track record of reliability, organisation, and executive partnership. Liv Wilson With over 20 years of experience across banking, government, creative industries, and global tech, Liv has supported senior leaders at companies including LinkedIn and Slack. She brings a strategic lens to the business support function, with deep expertise in operations, leadership enablement, and organisational effectiveness. As a passionate advocate for elevating the role of Executive Assistants, Liv has led women’s networks, championed DEI and social impact initiatives, and continues to push for recognition of business support as a critical driver of business success. She is currently working on her side hustle business - collaborating with executives, entrepreneurs, and small business owners to amplify their impact by removing operational barriers, optimising systems, and unlocking their capacity to lead and grow. Facilitator - PM: Justin Kabbani AI Is Not Here to Replace You. It's Here to Upgrade You. We'll explore Justin's proven 3P framework: Priming – How to set up AI like a strategic advisor by feeding it context, tone and mindset Prompting – How to craft clear, structured instructions to get consistently great results Producing – How to turn AI outputs into high-leverage work that makes you stand out Your session outcomes: Real examples from admin professionals already using AI to elevate their work Prompts you can copy, adapt, and test live Interactive exercises to build confidence fast A practical challenge to implement right after the session If you’ve been overwhelmed by AI, or underwhelmed by its impact, this session will change that. You'll leave with tools you can use today, and a mindset you’ll carry forward for the rest of your career. Justin Kabbani Career Bio: Justin Kabbani is one of Australia’s most in-demand AI trainers and keynote speakers, known for making AI feel simple, powerful, and immediately useful. He’s worked with brands like Uber, Treasury Wine Estates, and Udemy, helping their teams embed AI into daily workflows, strategic planning, and executive communication. Over the past two years, Justin has trained more than 2,000 professionals across Australia and beyond, consistently earning feedback like “mind-blowing,” and “game-changing”. His signature Prime, Prompt, Produce framework has transformed how business leaders, executive assistants, marketers, and teams think, work, and communicate with AI, without needing to be “tech people.” Justin believes AI isn’t here to replace people. It’s here to take the robotic work off our plate, so we can focus on what humans do best. LinkedIn: https://www.linkedin.com/in/justinkabbani/ Website: https://justinkabbani.com/ Speed Connections Networking Session Join us for Speed Connections, a lively 30-minute networking session designed to foster meaningful connections in a fun, fast-paced environment. Every 10 minutes, attendees will be placed into new breakout rooms with small groups, giving everyone the chance to meet a diverse range of peers. Each breakout session will feature engaging prompts to spark conversations and make networking enjoyable and memorable! Who will attend this event? Executive Assistant (EA) Personal Assistant (PA) Virtual Assistant (VA) Legal Secretary Legal Executive Assistant Administrative Assistant Office Manager Health Care Office Manager Chief of Staff Additional roles may be relevant depending on role responsibilities, along with development opportunities. This workshop is open to females, male including trans women/males and non-binary professionals. Group Rate Discounts: To discuss our group rates in more detail, please email support@elite-forums.com and provide the following: Group Number (How many would like to attend) Event Date (If numerous dates, please advise if we are splitting attendees across multiple dates) Attendee Contact details (Or request our Group Rate Document. Complete and return - we'll sort the rest.) Group discounts are on request - see below group rate discount brackets: 🧩 You just need one piece to come together - to unlock your Elite Potential. 🔑

Boost Your Career By Enrolling In This Event Management Bundle To Overcome Your Challenges! Get a Free 1 QLS Endorsed Certificate Course with 10 Additional CPDQS Accredited Bundle Courses In A Single Payment. If you wish to gain a solid and compact knowledge of Event Management and boost your career, then take a step in the right direction with this industry-standard, comprehensive Event Management bundle of courses, which are well organised. This Event Management bundle package includes 1 Premium, The Quality Licence Scheme-endorsed course, 10 additional CPDQS Accredited Certificate courses, with expert assistance, and a FREE courses assessment included. Learn a range of in-demand technical skills to help you progress in your career with 12 months of unlimited access to this bundle of courses. If you enrol in this Event Management package, you will not be charged any extra fees. This Event Management Bundle Package includes: Course 01: Event Management Diploma at QLS Level 2 10 Additional CPD Accredited Premium Courses - Course 01: Event Planner Course Course 02: Event Design, Management & Styling Course 03: Hospitality Management Course 04: Catering Management Course 05: Interior Design & Home Styling Course 06: Social Media Marketing Strategy Course 07: Photography Masterclass Course 08: Adobe Lightroom Masterclass 2021 Course 09: Organisational Skills Course for Administrator Course 10: Marketing Sales Communication Success becomes a lot simpler with this Event Management bundle package, which allows you to monetise your skills. This Event Management bundle is appropriate for both part-time and full-time students, and it can be completed at your own pace. This premium Event Management bundle of courses helps your professional development by receiving an endorsement from the Quality Licence Scheme and CPDQS Accredited Certificate. You'll be able to practice in your own time and speed. The course materials for Event Management are designed by experts, and you can access them. easily from any of your smartphones, laptops, PCs, tablets, etc. Master the skills. You need to arm yourself with the necessary qualities and explore your career opportunities in relevant sectors. Why Prefer This Event Management Bundle? You will receive a completely free certificate from the Quality Licence Scheme. Option to receive 10 additional certificates accredited by CPDQS Get a free student ID card! (£10 postal charges will be applicable for international delivery) Engaging voiceover and visual elements for your convenience. Complete the bundle at your own pace. Free assessments and immediate results. 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum: *** Award in Event Management Diploma at QLS Level 2 Module One: Types of Events Module Two: Brainstorming Module Three: Types of Entertainment Module Four: Support Staff Module Five: Technical Staff Module Six: Vendors Module Seven: Finalize the Plan Module Eight: Administrative Tasks Module Nine: Get Organized Module Ten: Post Event Activities Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Event Management Diploma at QLS Level 2 exams. Show off Your New Skills with a Certificate of Completion After successfully completing the Event Management Diploma at QLS Level 2, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, completely free of charge. To Additional the Quality Licence Scheme Endorsed Certificate, you have to pay the price based on the level of these courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 Certificate Accredited by CPDQS Upon finishing the bundle, you will need to order to receive a certificate accredited by CPDQS that is recognised all over the UK and also internationally. The pricing schemes are - Printed Hardcopy Certificate £29 inside the UK. £39 outside the UK (International Delivery). CPD 175 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path The bundle aims to help you get the job or even the long-awaited promotion of your dreams.