Course Duration: Half-day or full-day program (with options for virtual delivery) Target Audience: Professionals, managers, leaders, and HR teams looking to build resilience, manage stress effectively, and prevent burnout in today’s always-on, high-pressure work environment. Course Objectives By the end of this course, participants will be able to: Recognise the signs and symptoms of stress and burnout. Understand the impact of chronic stress on health, performance, and well-being. Learn effective strategies for stress management and emotional regulation. Identify personal and workplace practices that reduce the risk of burnout. Develop a personal action plan for building resilience and maintaining well-being. Course Outline Module 1: Understanding Stress and Burnout What is stress? Types of stress (acute, chronic, eustress, distress) Defining burnout: symptoms, causes, and long-term effects The impact of a 24/7 world on mental health and performance How stress and burnout affect physical health, cognition, and relationships The role of work culture, technology, and societal expectations in stress Module 2: The Physiology of Stress and Burnout Understanding the body's stress response: fight or flight, cortisol, and adrenaline The effects of prolonged stress on the nervous system and health How burnout manifests in the brain and body The difference between stress and burnout: a deeper dive into emotional exhaustion, depersonalisation, and reduced personal accomplishment Module 3: Identifying Personal Stress Triggers and Early Warning Signs Conducting a stress audit: when and where does stress show up? Personal stress triggers: how work, environment, and relationships contribute Warning signs of burnout: physical, emotional, and behavioural red flags Self-assessment: Are you at risk of burnout? Understanding your personal stress responses and coping mechanisms Module 4: Effective Stress Management Techniques Mindfulness and relaxation practices: breathing exercises, meditation, and guided imagery Cognitive reframing: challenging negative thoughts and building resilience Time management and prioritisation: setting boundaries, saying no, and avoiding overwhelm Progressive muscle relaxation: tension release for mind and body Movement and exercise: how physical activity reduces stress Sleep hygiene: strategies for better rest and recovery Module 5: Building Resilience and Preventing Burnout The concept of resilience: bouncing back and growing stronger from adversity Strategies for emotional regulation: staying calm under pressure The role of social support: leaning on peers, mentors, and family Building psychological flexibility: accepting what we can’t change and focusing on what we can Creating work-life boundaries in a 24/7 world: disconnecting from work and technology Cultivating gratitude, positive psychology, and self-compassion in daily life Module 6: Creating a Sustainable Work Culture How leaders can foster a culture of well-being and prevent burnout Encouraging breaks, time off, and restorative work habits Organisational practices that support mental health: workload management, flexibility, and support resources Role of HR and leadership in promoting a healthy work-life balance The importance of feedback, recognition, and regular check-ins to prevent stress escalation Module 7: Personal Action Plan for Stress Management and Burnout Prevention Reflecting on key learnings and takeaways Developing a personal stress management toolkit Building a balanced daily routine that integrates self-care practices Creating a self-care action plan for the next 30 days Accountability partners and follow-up strategies to track progress Final thoughts: Small changes for big impact Delivery Style Interactive and experiential with a mix of individual reflection, small group discussions, and practical exercises Case studies and real-life examples to illustrate stress management strategies Guided relaxation techniques and mindfulness practices Personal assessments and action planning for immediate application Course Materials Provided Stress Management Handbook Personal Stress Audit Worksheet Relaxation and Breathing Exercise Guide Resilience Building Tools and Templates Self-Care Action Plan Template Resource list: Apps, podcasts, and books for stress management Optional Add-ons One-on-one coaching or follow-up sessions to discuss personal stress management strategies Leadership or team coaching to create a stress-resilient culture A series of wellness webinars focused on specific stress-management tools (e.g., sleep hygiene, mindfulness, movement, etc.) Ongoing email support or resource sharing to reinforce learning
Moving dangerous goods is a big job. It must follow strict global rules. A Dangerous Goods Safety Advisor (DGSA) helps companies follow these rules and keep people safe. At HCPC Training, we offer DGSA courses that are clear and easy to follow. Our training gives workers the skills they need. They learn how to manage risks and stay within the law. With our help, they gain the confidence and certificate to do the job right. What is a Dangerous Goods Safety Advisor? A Dangerous Goods Safety Advisor (DGSA) plays an important role in organisations that transport hazardous materials. They make sure the company follows ADR regulations. This includes ensuring the correct classification, packaging, labelling, and transport of dangerous goods. Since January 2000, all companies must appoint a qualified DGSA. To become certified, candidates must pass the DGSA exam, which is run by the Scottish Qualifications Authority (SQA). Why is DGSA Training Important? Dangerous goods include chemicals, explosives, flammable liquids, and toxic substances. These materials need careful handling. The DGSA course helps people manage the complexities of transporting these goods safely. The course covers key topics, such as: ADR classification of dangerous goods (UN Classes 1 to 9). Transport categories, including limited and excepted quantities. Placarding and marking of vehicles for hazardous goods. Essential documentation for safe transport. By gaining a DGSA qualification, professionals can help prevent accidents, avoid fines, and ensure the safety of everyone involved in the transport process. What Does the DGSA Course Cover? Our 5-day classroom DGSA training course at HCPC Training gives a detailed look at the rules for transporting dangerous goods. The course is designed to give candidates both theory and practical knowledge. Here’s what you will learn: ADR Requirements The course covers the ADR rules that explain how dangerous goods must be handled. This includes how substances should be classified, packaged, labelled, and documented. DGSAs must know these steps to avoid mishandling during transport. Dangerous Goods Classification Classifying dangerous goods is one of the most important parts of the training. This ensures goods are sorted correctly based on their dangers. Proper classification helps keep the transport process safe and reduces the risk of accidents. Placarding and Marking of Vehicles Knowing how to place the correct placards and markings is key. This helps identify dangerous goods quickly during transport. You’ll learn how to display the right hazard signs and symbols on vehicles carrying these materials. Documentation Each shipment of dangerous goods must have the right paperwork. In this part of the training, you’ll learn which documents are needed for each consignment. This ensures the transport is smooth and complies with the law. Examination Preparation To become a qualified Dangerous Goods Safety Advisor, you must pass exams. The DGSA exam is split into three parts: Core, Road, and All Classes. You will need to register with SQA for the exams. Our training will fully prepare you for these tests. The DGSA Certification Process After finishing the DGSA training course, candidates must take the DGSA exam. The exam has three parts: Core – This part covers general rules for all dangerous goods. Road – This focuses on the transport of dangerous goods by road. All Classes – A detailed exam on dangerous goods in all UN classes. Exams are held quarterly. You must register directly with SQA for your exam. Once you pass, you will receive your DGSA certificate. This certificate shows your expertise in safely handling the transport of dangerous goods. Cost of the DGSA Course The DGSA course at HCPC Training costs £1,014.00 (including VAT). This covers 5 days of classroom training and all necessary materials. Payment is required at least three weeks before the course starts. There are no refunds for missed or partially attended sessions. The qualification lasts for 5 years. After that, you must take a refresher course and re-certify. Who Should Take the DGSA Course? The DGSA course is for anyone working in logistics, transport, or shipping who deals with dangerous goods. Whether you're part of a company transporting hazardous materials or a consultant advising on safety, this course will help you understand ADR regulations and offer expert compliance advice. Key Roles Include: Transport Managers and Logistics Coordinators. Safety Officers and Regulatory Compliance Experts. Consultants advising on dangerous goods handling. Final Thoughts Becoming a Dangerous Goods Safety Advisor helps improve transport safety. With HCPC Training, you’ll get the qualifications to handle hazardous materials safely and follow all rules. Want to take the next step in your career? Visit us for more details on how to enrol and upcoming courses.
Supervising First Aid for Mental Health | RQF Level 3 The RQF Level 3 Supervising First Aid for Mental Health course is designed to provide individuals with the knowledge and skills to effectively supervise and support others in the workplace who may be experiencing mental health issues or distress. This course aims to equip participants with a deeper understanding of mental health, enabling them to provide guidance, reassurance, and signposting to appropriate professional help. Understanding Mental Health: Participants will gain a comprehensive understanding of mental health, including common mental health conditions, their causes, and the impact they can have on individuals and workplaces. They will learn to recognize signs and symptoms of mental health issues and develop an understanding of the stigma and misconceptions surrounding mental health. Promoting a Positive Mental Health Culture: Participants will explore strategies to promote a positive mental health culture in the workplace. This includes raising awareness, reducing stigma, and fostering a supportive and inclusive environment that prioritises mental well-being. Providing Mental Health Support: Participants will learn how to provide immediate and practical support to individuals experiencing mental health issues or emotional distress. They will be trained in active listening skills, effective communication techniques, and providing non-judgmental and empathetic support. Signposting and Referral: Participants will develop the skills to signpost individuals to appropriate professional help and resources. They will learn about available support services, both within and outside the workplace, and how to facilitate access to these services. Crisis Management: Participants will be prepared to respond to mental health crises and emergencies. They will learn how to assess risk, manage situations involving self-harm or suicidal ideation, and understand the importance of maintaining personal and professional boundaries. Supporting Workplace Mental Health Policies: Participants will understand the importance of workplace mental health policies and how to support their implementation. They will explore the role of supervisors in promoting mental health, identifying potential triggers or stressors in the workplace, and implementing strategies to support employee well-being. Successful completion of the RQF Level 3 Supervising First Aid for Mental Health course indicates that participants have developed the necessary knowledge and skills to effectively supervise and support individuals experiencing mental health issues in the workplace. They will be equipped to provide guidance, signposting, and initial assistance, contributing to a mentally healthy and supportive work environment. It's important to note that this course does not qualify participants as mental health professionals or therapists. It is focused on providing basic mental health support and guidance in the workplace context. If participants wish to pursue more in-depth training or a career in mental health, they may consider further studies or qualifications in mental health counseling, psychology, or related fields. Suitability - Who should attend? The RQF Level 3 Supervising First Aid for Mental Health course is suitable for individuals who have a responsibility for supervising and supporting others in the workplace, particularly in relation to mental health. It is beneficial for supervisors, managers, team leaders, human resources personnel, and anyone in a position of authority or influence within an organization. This course is relevant for individuals across various industries and sectors who wish to develop their understanding of mental health, enhance their skills in supporting others, and contribute to creating a mentally healthy work environment. It is especially suitable for those who have regular interactions with employees or colleagues and are involved in promoting well-being and providing guidance. The course is valuable for individuals in roles where they may be responsible for implementing mental health policies, supporting employees facing mental health challenges, or providing initial assistance in crisis situations. It equips participants with the knowledge and skills to recognize signs of mental health issues, provide appropriate support and signposting, and contribute to fostering a positive mental health culture within their organization. While there are no strict prerequisites for enrolling in the RQF Level 3 Supervising First Aid for Mental Health course, some prior knowledge or experience in mental health awareness or first aid can be beneficial. However, the course is designed to accommodate learners with varying levels of understanding and experience in the field. It's important to note that this course does not qualify participants as mental health professionals or therapists. It focuses on providing fundamental knowledge, skills, and guidance for workplace mental health support. If you require more advanced or specialised training in mental health, it may be necessary to consider additional qualifications or seek professional development opportunities in specific areas of interest. Before enrolling in the course, consider the specific requirements and recommendations of your workplace or industry. Discuss the suitability and relevance of the course with your employer or supervisor to ensure it aligns with your professional development goals and responsibilities within your organization. Outcome / Qualification etc. Upon successful completion of the RQF Level 3 Supervising First Aid for Mental Health course, participants can expect to achieve several learning outcomes: Comprehensive Understanding of Mental Health: Participants will develop a thorough understanding of mental health, including different mental health conditions, their causes, and their impact on individuals and workplaces. They will gain knowledge about the prevalence of mental health issues and the importance of promoting mental well-being in the workplace. Recognition of Mental Health Issues: Participants will be able to recognize signs and symptoms of common mental health conditions, enabling them to identify when someone may be experiencing mental health issues or emotional distress. They will develop skills in observation, active listening, and empathy to assess the well-being of others. Effective Support and Signposting: Participants will acquire the skills to provide immediate support and guidance to individuals experiencing mental health issues. They will learn active listening techniques, effective communication strategies, and non-judgmental approaches to engage with and support others. They will also be able to signpost individuals to appropriate professional help and resources. Creation of a Mentally Healthy Workplace: Participants will understand their role in promoting a mentally healthy workplace culture. They will learn strategies to reduce stigma, raise awareness, and create a supportive environment that prioritizes mental well-being. They will also gain knowledge on how to implement workplace mental health policies and practices. Crisis Management and Referral: Participants will be prepared to respond to mental health crises and emergencies. They will develop skills in assessing risk, managing situations involving self-harm or suicidal ideation, and understanding the importance of timely and appropriate referral to professional mental health services. Supervision and Support Skills: Participants will develop skills in supervising and supporting others in the workplace who may be experiencing mental health issues. They will gain confidence in initiating conversations about mental health, providing guidance, and creating an atmosphere of trust and understanding. Successful completion of the RQF Level 3 Supervising First Aid for Mental Health course indicates that participants have achieved a higher level of knowledge and skills in supporting individuals with mental health challenges in the workplace. They will be equipped to provide appropriate support, signposting, and supervision, contributing to a mentally healthy and supportive work environment. It's important to note that while the course provides valuable knowledge and skills, participants should not consider themselves as mental health professionals. Ongoing professional development and engagement with mental health resources and services are essential to stay updated and provide the best support possible. Training Course Content DAY 1 Module 1 Introduction Module 2 What is first aid for mental health? Module 3 Identifying mental health conditions Module 4 Providing advice and starting a conversation Module 5 Stress Module 6 Drugs and alcohol Module 7 First aid action plan for mental health - including practical assessment Module 8 Mental health in the workplace Module 9 Depression Module 10 Anxiety Module 11 Written assessment - paper 1 DAY 2 Module 1 Syllabus and day 1 recap Module 2 Post-traumatic stress disorder Module 3 Self-harm Module 4 Suicide Module 5 Eating disorders Module 6 Personality disorders Module 7 Bipolar disorder Module 8 Psychosis Module 9 Schizophrenia Module 10 Written assessment paper 2 and course closure Course delivery details Classroom-based Training: Many training providers offer the course through traditional classroom-based sessions. Participants attend in-person training conducted by qualified instructors. These sessions provide opportunities for interactive discussions, practical exercises, case studies, and group activities to enhance learning and understanding of the course material. Blended Learning: Some training providers may offer a blended learning approach, combining both online and face-to-face components. Participants may complete certain modules or theory-based learning online at their own pace. The in-person sessions are then focused on interactive discussions, practical skills demonstrations, and group activities. Online Learning: In certain cases, the course may be delivered entirely online. Participants can access course materials, videos, interactive modules, and assessments through a dedicated online learning platform. Online learning offers flexibility in terms of when and where participants can engage with the course content. In-house Training: Organisations may opt for in-house training where a qualified instructor delivers the course directly to their employees or staff members. This can be customized to suit the specific needs and context of the workplace, allowing for more tailored discussions and examples relevant to the participants' roles and environment. Why choose Madeleys First Aid Plus Founded in 2021 after Louise left 30 years in the NHS as an Advanced practitioner in A&E/ITU, had spent 1.5 years in Covid ITU Won FSB Best start-up business in the West Midlands in May 2023 Now trained 100's of delegates in Physical and Mental Health First Aid Expenses Travel costs and lunch required, there are many cafes and sandwich bars here in Much Wenlock to buy your lunch, you may eat it in the training room. All training material, books, qualification certificates are included in the price. Continuing Studies Upon completing the RQF Level 3 Supervising First Aid for Mental Health course, there are various opportunities for continuing studies and professional development in the field of mental health and workplace well-being. Here are some options to consider: Advanced Mental Health Training: If you wish to deepen your knowledge and skills in mental health, you may consider pursuing advanced training courses. These could include specialized courses on specific mental health conditions, such as depression, anxiety, or post-traumatic stress disorder (PTSD). Advanced courses can provide you with a more in-depth understanding of specific areas within the mental health field. Mental Health First Aid Instructor Training: If you have a passion for teaching and training others, you might consider becoming a certified mental health first aid instructor. Instructor training programs can equip you with the necessary skills and qualifications to deliver mental health first aid courses to others. This allows you to contribute to building a mentally healthier workforce by educating and empowering others. Workplace Well-being Programs: Many organizations are investing in workplace well-being programs to support the mental health of their employees. You could explore opportunities to get involved in developing and implementing such programs within your organization. This might involve collaborating with human resources, management, or well-being teams to design initiatives that promote mental health, resilience, and work-life balance. Higher Education and Further Studies: If you're interested in pursuing a more extensive education in mental health, you may consider enrolling in higher education programs related to psychology, counselling, or mental health. This could include undergraduate or postgraduate degrees, diplomas, or certifications that provide a deeper understanding of mental health theory, research, and clinical practice. Continuous Professional Development (CPD): Engaging in continuous professional development is essential in staying updated with the latest research, best practices, and developments in the field of mental health. Attend workshops, conferences, webinars, and seminars focused on mental health topics. These activities will enhance your knowledge and skills and ensure you stay current with evolving practices in the mental health field. Volunteer and Community Work: Engaging in voluntary work or community initiatives related to mental health can provide valuable hands-on experience and further develop your skills. Consider volunteering with mental health organizations, helplines, or community groups that focus on mental health support and advocacy. Remember to stay informed about the guidelines, regulations, and requirements set by relevant professional bodies or organizations in your country or region. This will help you align your continuing studies and professional development with recognised standards and qualifications. Continuing studies and professional development not only enhance your knowledge and skills but also demonstrate your commitment to the field of mental health and workplace well-being.
OTHM Level 7 Diploma in Strategic Management and Leadership online course is to develop strategic management and leadership skills for managers who have the authority and personal attributes to translate organisational strategy into effective operational performance.
This module aims to develop knowledge and understanding as to how an organisation develops an international trade strategy. It includes establishing export goals, undertaking research into potential markets, developing an international pricing strategy, investigating shipping and logistics, marketing and promotion, documentation, distribution and review and monitoring.
EFQM Performance Improvement Practitioner Course A 2-day deep-dive workshop on RADAR and how to use it as an agile project performance framework. The essential course for anyone wanting to learn more about the RADAR logic and how to build a continuous improvement culture and mindset across your whole organisation. Who is it for? This course is suitable for anyone who wants to understand the RADAR logic and how it can be used to make their organisation more effective. Whilst this training is effective as a stand-alone course; it is also a Level 1 option for anyone considering one of the EFQM qualification routes as a way of progressing their management development and career. Benefits By the end of the course, participants will be able to: Explain the overall RADAR logic Explain the main principles of positive culture and mindset for driving performance Describe how RADAR can be implemented into an organisation to improve performance at every level Identify how to use RADAR to drive the management agenda Apply RADAR across day-to-day initiatives and key projects as an agile project performance framework. Programme The main topics covered during the EFQM Performance Improvement Practitioner training are: RADAR logic and examples of how it can be used Using RADAR to drive the management agenda Using RADAR to drive strategic initiatives Using RADAR to set up strategic KPI’s RADAR as a Performance Improvement Framework Case studies and group exercises RADAR Improvement Matrix self-assessment The training is spread over two days and is delivered in a virtual classroom setting (Zoom or Microsoft Teams), using videos, group discussions, case studies and activities in breakout rooms and presentations from the trainer. Further Development The EFQM Performance Improvement Practitioner training provides core knowledge about the RADAR Logic. In some cases, the training will have fulfilled an individual's learning needs. In many cases, the individual will want to consolidate their learning by applying the theory to a practical task. We encourage you to apply RADAR to a practical, work-based project, and we provide guidance on how to approach and complete your project. Completion of the RADAR Performance Improvement Project also allows you to progress to one of the advanced EFQM qualification programmes: EFQM Performance Improvement Leader, EFQM Assessor or EFQM Organisational Change Leader. EFQM Performance Improvement Leader If you successfully complete the EFQM Performance Improvement Practitioner training and the subsequent project, you are invited to apply for the EFQM Performance Improvement Leader assessment. You will be guided and coached by an EFQM trainer and asked to present your project to the EFQM expert panel. Here you will answer questions about how you applied the RADAR logic and principles (we provide participants with templates for running the project, as well as a high-level mid-term review). You will also receive feedback on how to improve and maximise the use of RADAR for future endeavours. Dates and time: This is a two day on-line workshop delivered on the 12th of June & 18th of June from 9:00 AM to 3:30 PM GMT Cost: £1000 + VAT
Mental Health First Aid (MHFA) England Training with Mindmaps Wellbeing Enhance workplace wellbeing and mental health awareness with MHFA England-certified training by Mindmaps Wellbeing. Our expert-led courses, delivered by Registered Mental Health Nurses and Healthcare Educators, equip you with the skills to recognize, support, and respond to mental health challenges. Whether online or in-person, our training ensures flexible learning options without compromising quality. Join us to gain certification as a Mental Health First Aider and access exclusive benefits like ongoing peer support, expert forums, and resources for self-care. Book now with Mindmaps Wellbeing and take the first step toward a healthier, more supportive environment for all.
I Stress, Eustress, We all stress Stress is a natural response, and not all stress is bad—eustress can motivate and enhance performance, while distress can overwhelm. We believe everyone can control stress through recognition, self-care and conversation. Let’s turn stress into a catalyst for growth, not burnout. Ready to rethink how you handle stress? Let’s talk. Workshop outline: Stress and mental health Eustress and distress Discuss approaches to coping with stress Explore what might be helpful to promote self-care Practice conversation starters Self-care and wellbeing resources Our 2-hour workshop packages At Mindmaps Wellbeing, we know that every business is unique, and no team is the same. That’s why we’ve developed our range of short, specialist wellbeing and mental health themed workshops—a fully flexible approach to workplace training. With our selection of engaging and impactful 2-hour workshops, you can build a programme that truly meets your organisation’s needs. Whether you’re looking to manage stress, challenge stigma, or avoid burnout, you choose the sessions that suit your team best. Our training courses and workshop collection Why Mindmaps Wellbeing? Mindmaps Wellbeing is the trusted training provider for businesses looking to enhance workplace mental health and employee wellbeing. Our training is designed and delivered by registered Mental Health Nurses, ensuring credibility, expertise, and real-world application. Focus on culture change – Our training goes beyond theory transfer, aiming to embed lasting behavioural shifts that foster a positive, mentally healthy workplace Flexible delivery options – We offer in-person, online, and hybrid training solutions to fit your organisation’s needs Proven impact and measurable results – Our training leads to improved employee engagement, productivity, and retention Engaging and actionable – All our courses include interactive activities, case studies, and real-world applications for immediate impact Contact us for more information.
Front-line communication plays a vital role in shaping the public perception of every organisation. This course is designed to help delegates organise their ideas and communicate clearly and effectively through email. By improving written communication skills, delegates will become more concise, communicate with conviction, and foster meaningful dialogue with their audience. These skills are essential for professionals who interact with the public, as improved communication leads to greater internal and external customer satisfaction. Delegates will learn how to: Write clearly and professionally, enhancing public perception of expertise Communicate more efficiently in writing, reducing wasted time and increasing profitability Craft concise, rapport-building messages for internal and external customers, fostering productivity and a positive workplace environment Topics Covered: Benefits of using email Determining the purpose of an email Steps to take before writing Inflection in written messages Effects of instant messaging and text messaging on communication Basic email structure and planning Writing effective subject lines Paragraph structure and organisation Including relevant details and summarising problems effectively Proper use of CC and BCC fields Why typing in all caps is considered shouting! Proofreading techniques This Email Etiquette course is a 90-minute interactive virtual session. Upon registration, delegates will receive online login instructions prior to the class date. This format allows delegates to enhance their skills conveniently from their home or office while improving their professional communication abilities.
Great fundraising doesn’t just happen—it’s fuelled by connection, clarity, and conversations that matter. In this energising, practical session, leadership coach and author Jude Sclater will introduce the key principles behind Think Like A Coach—a simple, powerful approach to having more meaningful conversations at work. You’ll learn how to create space for reflection, shift from problem-solving to potential, and spark insight in everyday chats with your team or peers. At the heart of the session is a practical two-step coaching model you can use in any conversation—whether you’re checking in with a colleague, supporting a teammate through a challenge, or celebrating a success. It’s designed to work in the real world, even when time is tight. You’ll get a chance to try it out in small breakout rooms, using a real-life example: something that went well for you this week. It’s a light, positive way to practise the approach in action—and hear what others are learning too. About your facilitator: Jude Sclater is the author of Think Like A Coach, shortlisted for the 2025 Business Book Awards. She’s also the creator of a practical learning programme that helps managers lead with empathy and impact—one conversation at a time. With a decade of experience coaching leaders in professional services, she now supports organisations across sectors to build stronger teams through everyday coaching skills.
CRRUK equips professionals with the concepts, skills and tools to build conscious, intentional relationships, and to coach relationship systems of any size.
Internal Quality Assurance IQA Level 4