8600 Organisation courses

This course explores little known ways that emotional intelligence can be used in the workplace by investigating what it is and what it is not. It covers the main models of emotional intelligence and what they mean but more importantly how they can be practically applied at work.

Directions to The Warehouse: The address is: Travel and Parking arrangements: Paid parking is available (attendees are responsible for paying parking fees) From New St Station, follow signs to Moor St station. When you get to Moor St, go down the hill to the side of the station towards the multi-storey car park. At the car park, go left under the railway bridge. Immediately after the railway bridge turn right onto shaws passage, which is quite short. We're on the corner at the end of shaws Passage - walk round the corner onto Allison Street and along past the Cafe to the full glass door with the Birmingham Friends of the Earth hanging sign.

Join Dr Andrew Morrice for a deep dive into what the latest mind-body research tells us about the impact of sleep, the microbiome, nutrition, culinary practices and more on our mental and physical health, and recovery … Accredited CPD: 6 hours Length: 1 day (9.15am - 4.00pm GMT) Excellent content and practical applications for treating OCDPETA DUNN, GP Live training delivered online – Join Miriam Chachamu on Tuesday 13th February 2024 for this live online OCD course workshop via Zoom. The content covered is the same as our original attended workshop, with some modifications to the exercises – you will have plenty of opportunities to ask Miriam questions. We will send details of how to join the Zoom workshop by email the day before the event. BONUS RECORDING – the training is recorded, in case anyone experiences technical difficulties on the day, so you will also get a recording for a limited time afterwards to maximise your learning. Why take this course Obsessive compulsive disorder (OCD) is not only distressing for sufferers but for their family members and friends too. Contrary to the popular view of OCD being harmless over-cleanliness or simply checking things over and over again, people living with OCD experience a high level of anxiety – and the condition can damage their relationships, social and work lives, and physical health. Many sufferers are ashamed of their problem and hide it. Sometimes therapists fail to recognise the rarer forms of OCD and therefore fail to offer effective treatment. And many people with milder forms of OCD do not realise that they can be helped, and do not seek help until their condition becomes much more severe. This accredited live online course offers an in-depth look at OCD in all its guises and focuses on practical and effective methods of treatment – OCD recovery is possible in most cases. The day is interactive and includes demonstration videos of therapy sessions, short video clips, in-depth discussions and case studies. The films of the therapy sessions and the video of dealing with intrusive thoughts were particularly usefulSCHOOL NURSE What will you learn New information that will enable you to help OCD sufferers more effectively A better understanding of OCD, what it is and how it develops The ability to recognise the less familiar types of OCD – these are often missed by both client and therapist An effective 4-step method for treating OCD New ways to help people overcome their compulsive tendencies Illuminating video clips of OCD sufferers describing their experience Helpful ways parents and educators can prevent signs of OCD in children and teenagers from developing further The important role of guided imagery in treatment and why it improves success rates How to separate the person from their OCD ‘Pure O’ – we look at ‘purely obsessional’ OCD, where people experience distressing intrusive thoughts without any external signs of compulsions The chance to observe effective therapy for OCD and discuss case studies How obsessive compulsive disorder fits with other psychological conditions – and with autism What to do when OCD symptoms are firmly entrenched The opportunity to discuss some of your own cases with a highly knowledgeable tutor How to handle challenging cases successfully and more… Course Programme The ‘Obsessive Compulsive Disorder – understanding OCD and how best to treat it’ online course starts at 9.15am and runs until 4.00pm. (GMT). 9.15am Join the Zoom meeting 9.30am Understanding OCD 11.00am Comfort break and discussion 11.30am How to treat OCD successfully and quickly 1.00pm Lunch break 1.45pm OCD treatment – what to do when symptoms persist 2.45pm Comfort break and discussion 3.00pm Dealing with unusual or challenging cases 4.00pm Day ends Who is this online course suitable for? Anyone who works with, lives with, teaches or treats people suffering from OCD, or who thinks they may have OCD but isn’t sure Psychotherapists, counsellors, health and social care professionals, mental health and wellbeing professionals, educators, school counsellors, individuals working in a variety of capacities in any number of organisations who are looking for OCD training for professionals Anyone who has family members or friends who suffer from OCD would also benefit from this live online course – it contains essential, practical information about how to help OCD sufferers The day is also valuable for anyone struggling to deal with their own obsessive thoughts or actions Please Note: This course is not a substitute for individual therapy This course looks at a range of OCD behaviours, including: Compulsive checkingContamination / Mental ContaminationSymmetry and orderingRuminations / Intrusive thoughts (Pure O)HOCD – Homosexual OCDPOCD – Paedophile OCD / Prenatal and postpartum OCDand more This course has been independently accredited by the internationally recognised CPD Standards Office for 6 hours of CPD training. On completion of this training you’ll receive CPD certificates from the College and the CPD Standards Office.

– in yourself and others Research shows that exercising self-compassion creates more resilience against stress, greater ability to focus, increases happiness and optimism, improves relationships and more. This live online course explains why and gives you a range of effective techniques you can use straight away…  Accredited CPD Certificate: 6 hours Length: 1 day (9.15am - 4.00pm BST) Absolutely brilliant live workshop from beginning to end!CARMEL AUSTIN Many people struggle with showing themselves compassion – they may be highly critical of themselves, or wracked with feelings of shame, self-doubt or self-worth – but with the right approach it is possible to help them develop this key component of recovery and wellbeing. This new online self-compassion course provides you with all you need to know to bring self-compassion into your practice, your personal life and the lives of others – with plenty of time to try out the techniques for yourself. Join our expert tutor Julie Johnson live online on Tuesday 4th June 2024 for this helpful CPD training delivered via Zoom. When you book, we’ll email your booking confirmation – your link for joining the Zoom workshop will be sent the day before the event – numbers are limited so book soon to ensure your place. BONUS RECORDING – the training is recorded, in case anyone experiences technical difficulties, so you’ll also get a recording afterwards for a limited time to maximise your learning. Why take this course Being compassionate towards ourselves when things go wrong, or we are struggling to cope, is not self-pity – it is an essential skill that can be learnt and developed, giving people the strength to move forward. When things don’t go our way or we feel we can’t cope – or something bad has happened to us – we may feel ashamed or blame ourselves for not being good enough, capable enough, strong enough and so on. This negative self-criticism can be highly damaging and hold us back. It is far more empowering to turn towards ourselves with compassion (which is what self-compassion literally means). Helping people to find the best ways to draw out their self-compassion is a skill that needs to be learned. Different from empathy (the ability to appreciate what another person is experiencing) and from self-pity (which is self-focused, exaggerates personal suffering and is disempowering and draining), self-compassion enhances resilience, allowing us to recognise our personal failings while appreciating that we are all human and make mistakes – thus helping us to move on past them. Learning how to use self-compassion from a human givens perspective makes it an extra-valuable tool for supporting our clients in getting their innate needs met and making best use of their innate resources. It may also help you in your own life. This indepth 1-day live online self-compassion experiential training day shows you how. A wonderful online learning experience, jam-packed full of useful teaching and loads of references to resources for further self study and development...KARSTEN ALVA-JORGENSEN, EXECUTIVE COACH What will you learn What self-compassion is and isn’t Research findings that demonstrate the positive effects on the body and mind of exercising self-compassion Why some people find self-compassion difficult The roots of self-compassion A new empowering perspective on making mistakes How practising self-compassion helps our ability to problem solve An important adjunctive tool for working with harsh self-criticism, trauma, emotional pain; bereavement, loss, change, and chronic-conditions Why self-compassion increases resilience Simple techniques for self-soothing and self-care How to apply these new understandings in therapy The especial value of using these techniques with parents and children How to bring these technique seamlessly into everyday life Ways that self-compassion helps with meeting emotional needs The impact of self-compassionate practice on organisations How self-compassion can help children become happier and kinder Why compassion for oneself enhances sense of status Ways that exercising self-compassion lowers emotional arousal and unhelpful thinking How self-compassion differs from both compassion and empathy The dangers of too much self-compassion How self-compassion helps focus the imagination positively Creative applications of self-compassion How self-compassion maps onto every human need and innate emotional resource, making it an essential tool in every HG practitioner’s toolbox Practical examples and case histories to learn from Who is this course suitable for? Anyone interested for personal or professional reasons Including anyone working as a practitioner helping those in mental distress or with chronic physical conditions Anyone interested in skills to help promote their own wellbeing and that of others Anyone working or living with children, or young and older people Anyone working with parents Anyone working within a caring context, such as carers, teachers, NHS workers, foster carers, social workers etc Therapists, counsellors and mental health professionals Course Programme The ‘Developing Self-Compassion’ live online training day starts at 9.15am and runs until 4.00pm. (BST). 9.15am Join the Zoom meeting 9.00am Introduction to self-compassion 11.00am Comfort break and discussion 11.30am Unpacking self-compassion 1.00pm Lunch break 1.45pm Self-compassion skills 2.45pm Comfort break and discussion 3.00pm Pulling it all together 4.00pm End days This course has been independently accredited by the internationally recognised CPD Standards Office for 6 hours of CPD training. On completion of this training you’ll receive CPD certificates from the College and the CPD Standards Office.

Designated Safeguarding Lead: Designated Safeguarding Lead Course Online Unlock the Power of Designated Safeguarding Lead: Designated Safeguarding Lead Course: Enrol Now! The purpose of this course is to provide strong knowledge of safeguarding to people who work with children. Our exclusive Designated Safeguarding Lead Course will teach you about the safeguarding procedure and how to deal with suspected abuse in order to protect children from future harm. This Designated Safeguarding Lead Course provides learners with a solid understanding of why safeguarding is so important. It discusses the designated safeguarding lead's role, what they are responsible for and the short-term and long-term risks that a child may face as a result of abuse. The Designated Safeguarding Lead: Designated Safeguarding Lead Course also covers the procedures on how to report and respond to concerns that a child is being abused and the steps to follow. Main Course: Level 3 Designated Safeguarding Lead Training Course Free Courses included with Designated Safeguarding Lead: Designated Safeguarding Lead Course Along with Designated Safeguarding Lead course you will get free Childcare and Nutrition Along with Designated Safeguarding Lead course you will get free Level 3 Award in Childcare and Education Along with Designated Safeguarding Lead course you will get free Child and Adolescent Mental Health Special Offers of this Level 3 Designated Safeguarding Lead Training Course: This Level 3 Designated Safeguarding Lead Training Course includes a FREE PDF Certificate. Lifetime access to this Level 3 Designated Safeguarding Lead Training Course Instant access to this Level 3 Designated Safeguarding Lead Training Course 24/7 Support Available to this Level 3 Designated Safeguarding Lead Training Course Designated Safeguarding Lead: Designated Safeguarding Lead Course Online By taking the Designated Safeguarding Lead: Designated Safeguarding Lead Course, you will gain knowledge about the laws and safety measures involved in safeguarding. This Designated Safeguarding Lead: Designated Safeguarding Lead Course will also help you understand how to identify abuse and appropriately respond to it. Additionally, you will learn how to follow the safeguarding framework, including cooperating, sharing information, and documenting relevant information. The modules of this Designated Safeguarding Lead: Designated Safeguarding Lead Course are designed to provide a comprehensive understanding of safeguarding practices. Who is this course for? Designated Safeguarding Lead: Designated Safeguarding Lead Course Online This Designated Safeguarding Lead: Designated Safeguarding Lead Course is ideal for supervisors, managers, or designated safeguard leads who work with children, teenagers, or vulnerable adults. This includes the following: -Nursery workers, teachers, support staff, social workers, nurses, doctors. Requirements Designated Safeguarding Lead: Designated Safeguarding Lead Course Online To enrol in this Designated Safeguarding Lead: Designated Safeguarding Lead Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Designated Safeguarding Lead: Designated Safeguarding Lead Course. Be energetic and self-motivated to complete our Designated Safeguarding Lead: Designated Safeguarding Lead Course. Basic computer Skill is required to complete our Designated Safeguarding Lead Course. If you want to enrol in our Designated Safeguarding Lead Course, you must be at least 15 years old. Career path Designated Safeguarding Lead: Designated Safeguarding Lead Course Online After completing this Designated Safeguarding Lead: Designated Safeguarding Lead Course qualification, you could become or act as the Safeguarding Officer or Safeguarding Lead within your organisation.

Safeguarding Lead: Designated Safeguarding Lead Training The purpose of this Safeguarding Lead: Designated Safeguarding Lead Course is to provide strong knowledge of safeguarding to people who work with children. Our exclusive Safeguarding Lead: Designated Safeguarding Lead Course will teach you about the safeguarding procedure and how to deal with suspected abuse in order to protect children from future harm. This Safeguarding Lead: Designated Safeguarding Lead course provides learners with a solid understanding of why safeguarding is so important. It discusses the designated safeguarding lead's role, what they are responsible for and the short-term and long-term risks that a child may face as a result of abuse. The Safeguarding Lead: Designated Safeguarding Lead Course also covers the procedures on how to report and respond to concerns that a child is being abused and the steps to follow. Learning Outcomes of Safeguarding Lead: Designated Safeguarding Lead After completing this Safeguarding Lead: Designated Safeguarding Lead course, the learner will be able to: Understand the basics of safeguarding. Understand safeguarding structure and guidance. Know how to recognise abuse and how to respond to disclosures. Know the responses under the safeguarding structure. know how to resolve disagreements. Understand the principles of confidentiality. Understand the importance of Record-Keeping. Main Course: Designated Safeguarding Lead Training Course Free Courses Course 01: Level 4 Child Care and Development Course 02: Child and Adolescent Mental Health Course 03: Childcare and Nutrition [ Note: Free PDF certificate as soon as completing Safeguarding Lead: Designated Safeguarding Lead Course] Safeguarding Lead: Designated Safeguarding Lead Training Industry Experts Designed this Designated Safeguarding Lead course into 6 detailed modules. Assessment Method of Safeguarding Lead: Designated Safeguarding Lead Training After completing Safeguarding Lead: Designated Safeguarding Lead Training Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Safeguarding Lead: Designated Safeguarding Lead Training After completing the Safeguarding Lead: Designated Safeguarding Lead Training course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Safeguarding Lead: Designated Safeguarding Lead This Safeguarding Lead: Designated Safeguarding Lead course is ideal for supervisors, managers, or designated safeguard leads who work with children, teenagers, or vulnerable adults. This includes the following: Nursery workers Teachers Support staff Social workers Nurses Doctors. This Safeguarding Lead: Designated Safeguarding Lead course will also benefit those who want to understand the responsibilities of the Designated Safeguarding Lead so that they can become a safeguarding lead for their company or assist those who already hold the position. Requirements Safeguarding Lead: Designated Safeguarding Lead To enrol in this Designated Safeguarding Lead Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Designated Safeguarding Lead Course. Be energetic and self-motivated to complete our Designated Safeguarding Lead Course. Basic computer Skill is required to complete our Designated Safeguarding Lead Course. If you want to enrol in our Designated Safeguarding Lead Course, you must be at least 15 years old. Career path Safeguarding Lead: Designated Safeguarding Lead After completing this Designated Safeguarding Lead: Designated Safeguarding Lead qualification, you could become or act as the Safeguarding Officer or Safeguarding Lead within your organisation.

Are you looking to elevate your expertise in conference and event management? Our Conference Event Management Training Course offers a detailed and strategic approach to mastering the skills necessary for successful event organisation. From planning and budgeting to logistics and stakeholder coordination, this course equips you with the knowledge to tackle all the moving parts of a conference. Whether you’re a beginner or have prior event experience, you'll find the insights offered valuable for enhancing your career in this dynamic industry. Through our expertly designed online programme, you’ll gain a thorough understanding of event planning methodologies and best practices. You’ll learn how to manage every aspect of an event, from venue selection to guest services and post-event analysis. With flexible learning that suits your schedule, this course ensures you can easily digest the content at your own pace. Get ready to approach your next event with a fresh perspective and the professional tools that will make a lasting impact on your success. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum of Conference Event Management Module 01 : Introduction to Conference Event Management Module 02 : Pre-Event Planning Module 03 : Programme Design and Coordination Module 04 : Promotion and Marketing Module 05 : Onsite Management Module 06 : Post-Event Evaluation and Follow-up Module 07 : Sustainability and Environmental Management Module 08 : International Conference Planning Module 09 : Hybrid and Virtual Conference Planning Module 10 : Sponsorship and Fundraising Strategies Learning Outcomes: Gain foundational knowledge in Conference Event Management. Develop robust pre-event planning strategies for seamless execution. Design and coordinate engaging event programmes effectively. Execute targeted promotion and marketing campaigns. Manage on-site logistics for a successful event experience. Conduct post-event evaluations and implement follow-up strategies. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Event Planners and Coordinators Marketing Professionals seeking Event Expertise Individuals Interested in Sustainable Event Practices Students Exploring Event Management Careers Professionals Transitioning to Conference Planning Marketing and Communications Graduates Event Enthusiasts Looking to Hone Skills Business Owners Seeking Event Management Knowledge Career path Conference Coordinator Event Marketing Manager Sponsorship and Fundraising Specialist Virtual Event Planner Programme Manager Sustainability Consultant in Events Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Employee training is essential for any business looking to optimise its workforce and stay competitive in a fast-evolving marketplace. The Guidelines for Employee Training Course provides a clear and practical framework for designing, implementing, and managing training programmes that deliver results. This course covers key strategies for creating effective training plans, understanding employee learning needs, and evaluating the success of training efforts. Designed for managers and HR professionals, this course offers practical advice on how to ensure employees get the most from their training, helping businesses achieve their goals with a well-trained, motivated team. This course is perfect for those seeking to streamline their employee training process, making it more effective and impactful. By focusing on key areas such as identifying training needs, setting objectives, and tracking progress, participants will gain valuable insights into how to maximise the return on investment in training. You’ll learn how to develop a supportive training culture within your organisation, ensuring that your employees have the tools and knowledge they need to succeed, all while keeping the process simple, efficient, and engaging. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01 : Introduction to Employee Training Responsibilities Module 02 : Coaching and Mentoring Skills for Managers Module 03 : Embracing Change in the Workplace Module 04 : Preventing Harassment and Promoting a Respectful Workplace Module 05 : Effective Performance Appraisals and Feedback Module 06 : Effective Communication Strategies Module 07: A Conflict Resolution Process Module 09 : Time Management for Managers Learning Outcomes: Enhance leadership abilities and inspire teams. Navigate workplace change with confidence. Foster a respectful, inclusive work environment. Conduct effective performance appraisals and provide constructive feedback. Master communication strategies for better workplace relationships. Develop conflict resolution skills and optimise time management. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Managers and supervisors HR professionals Team leaders Employees aspiring to leadership roles Small business owners Those seeking personal development in the workplace Career path HR Manager Team Leader Change Management Consultant Communication Specialist Workplace Mediator Project Manager Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Efficient ways to create professional-looking diagrams, images and screenshots Cherryleaf’s popular, and affordable, online Technical Author/technical writing course teaches you the key skills of technical writing for IT and software user documentation. It's ideal if you’re: Looking to start your career as a Technical Author, Technical Writer, or similar role Writing instructions, but you’ve never had any proper training in how to do this well You’ll gain confidence you’re approaching each writing project in the right way, and creating content that follows best practice. This technical communication course is accredited by the Institute of Scientific and Technical Communicators The Technical Author/technical writing training course’s content is accredited by the Institute of Scientific and Technical Communicators, the professional body for Technical Communicators in the United Kingdom. It is an independent assessment of the course’s quality. This course is also recommended by the Society for Technical Communication (USA), the Australian Society for Technical Communication, and the Technical Communicators Association of New Zealand to their members. Learn from the experts As well as teaching technical communication, we also create end-user documentation, Help and UI text for clients. This means every course is based on practical experience of technical writing in today’s environment. The techniques you’ll learn on this course are the same ones used by our projects team. Professional certification as a technical communicator Cherryleaf’s training courses can help you be admitted to the national professional body for technical communicators in the UK (it also has members around the world) - The Institute of Scientific and Technical Communicators (ISTC). Junior Members, Members and Fellows are certified by the ISTC through a vetting process, with Members and Fellows entitled to use the initials MISTC or FISTC after their names. Being a member of the ISTC can help in having your skills and experience recognized by others. Comments from delegates There is something new to learn for most technical authors who are in the early stages of their career. Overall, I would say that the course did benefit me, and I can see myself revisiting parts of it in the future. Emma W., ARM plc I attended a job interview which included a written exercise where I had to jot down how I would go about designing and presenting information for the users of the service unit I was applying to. I could not believe my luck, it was as if the interviewer had designed it with the contents of this course in mind, and, as a result, I got the job! Amber A. I thought it was an excellent course – very thought-provoking and useful. The exercises were enjoyable and really helped, far beyond simply reading from a book about the tasks involved in the job. And I greatly appreciate all your advice and support. Karl D. Thank you very much for all your feed-back – I’ve been reading through this as it has come in this morning. This is really useful and very much appreciated. David H. Who is this course for? This course is ideal for you if you need to: Create end-user documentation and other forms of instructional content with ease Master the fundamentals of technical writing Get a solid understanding of the Technical Author’s role. This course is ideal for more experienced technical writers who’ve never had any formal training. What is a Technical Author? Technical Authors are sometimes known as: Technical Communicators, Technical Writers, Content Developers, Information Developers and Documentarians. Based in the United States or mainland Europe? We've designed the course to work for people living all around the world. On the videos, you'll hear a lovely, clear British accent. What will I learn? In this course, we’ll take you through the process of creating technical documentation. You’ll learn and practise: The purpose and value of technical documentation (aka having an answer if people ask why you should be doing this work). The entire documentation process. We’ll explain what you need to do, from beginning to end. We cover planning, writing, editing, indexing, and production. The skills you need as a technical communicator. How to work more efficiently. This framework will help you avoid wasting time. How to work more effectively. We’ll show you how to write and design your information in a structured, useful, usable and informed way. We don’t like to overhype our courses, so here are some reasons why not to get our technical writing training course. Those are: If you have requirements for your documents to meet specific regulatory documentation standards in these industry sectors: aerospace, military, railway, or automotive. Where documentation must be written to a specific XML standard. (You’ll need to take our DITA module in our advanced course as well). If you need to write technical API documentation for developers. (You’ll need to take our API module in our advanced course as well). Apart from that, this course will help you create the user assistance for your application or product. Duration and delivery format The course comprises 15 modules in total, which you can complete at your own pace. The course modules are delivered over the Web in small, manageable video presentations. You can download the course handouts as Word or PDF files. With the time needed to complete the exercises, you will need to allocate around two days in order to complete the course. You can pause the videos at any time and return to the course at times that suit you. Your Instructor Cherryleaf Cherryleaf is a technical writing services company formed in 2002 by people with a passion for technical communication and learning development. Cherryleaf is recognised as a leader within the technical communication profession. Our staff have written articles for the Society for Technical Communication's (STC) Intercom magazine, the Institute of Scientific and Technical Communicator's Communicator journal and tekom's TCWorld magazine. They've also written books on technical communication. We've presented webinars for Adobe, Madcap Software or the STC, and we've spoken at various conferences around the world. Today, organisations throughout Europe use Cherryleaf’s services so they can provide clear information that enables users and staff to complete tasks productively. Course Curriculum First Section The purpose of technical documentation (7:17) The different models for technical documentation (9:52) What is a technical author? (21:24) Adopting a user-centred design approach (10:38) Overview of the writing process (10:40) Planning your content (10:24) Researching the product and audience (13:20) Software tools (10:40) Writing the topics – Overview (30:31) Writing the topics – How to write and present different types of information (13:33) Writing the topics – Using images and videos (11:43) Writing the topics – Index, Search and Metadata (16:57) Hyperlinking (5:20) Reviewing and editing (9:42) End of course (7:21) Bonus content Frequently Asked Questions When does the course start and finish? It is a completely self-paced online course - you decide when you start and when you finish.How long do I have access to the course?You have access for 12 months.What if I am unhappy with the course?We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

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