8909 Organisation courses

Highlights of the Course Course Type: Online Learning Duration: 2 Hours 31 Minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about time management Understand the core competencies and principles of time management Explore the various areas of change management Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert manager Master the skills you need to propel your career forward in time management. Equip yourself with the essential knowledge and skillset that make you a confident manager and take your career to the next level. This comprehensive course is designed to help you reach your professional goals. The skills and knowledge that you will gain through studying this time management training course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This time management training course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. This comprehensive course will teach you the theory of effective time management practice and equip you with the essential skills, confidence and competence to assist you in the time management industry. You'll gain a solid understanding of the core competencies required to drive a successful career in time management. This time management training course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. Learn from expert tutors with industry experience, teaching you the latest expertise and best practice. This extensive course is designed for time management professionals who are aspiring to specialise in time management. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV. Enrol today and take the next step towards your personal and professional goals. Who is this Course for? This comprehensive time management training course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this time management training can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This time management training course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This time management training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This time management training course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Start Here and Learn the Basics 5 Lectures Trailer: Why You Need this Course 00:03:00 Five Attitudes to Time… and the secret to fulfilment 00:08:00 How to Make Dull Activities Interesting 00:09:00 Why You Cannot Manage Time 00:04:00 The OATS Principle 00:10:00 Outcomes: Setting Great Goals and Knowing What is Important Why Goal-setting Works 00:05:00 Set the SMARTEST Goals 00:10:00 Is it Important… or is it just Urgent? 00:07:00 Activities: Being Able to Get Things Done Avoid the “To Do Tyranny” 00:05:00 The OATS Principle and the Powerhouse Loop 00:03:00 What to Do about To Do items that Hang Around 00:05:00 How to Remember what's Outstanding 00:02:00 How to Clear a Backlog 00:07:00 Four Questions to Guide your Response to a Task 00:05:00 Time Management Solutions To Common Challenges What are Overload and Overwhelm? 00:04:00 How to Deal with a Feeling of Overwhelm 00:06:00 Are you an Elephant or an Octopus? 00:03:00 Multi-tasking, and how to do it well… if you must! 00:07:00 How to Delegate Effectively 00:11:00 Timing and Scheduling: How to Structure Your Day for Productivity How to get Really Good at Estimating 00:06:00 How to Schedule your Day 00:05:00 When to Schedule Activities into your Day 00:07:00 Conclusions: What to Do when All Else Fails The Ultimate Time Management Tool: How to Say NO 00:05:00 How would you like $86,400? 00:03:00 A Final Thought 00:01:00 Assessment Assessment - Time Management Training 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

To provide the knowledge and skills required to perform an internal audit of part of a quality management system based on ISO 9001 and report on the effective implementation and maintenance of the management system in accordance with ISO 19011.

Any team member with Customer interaction (including internal) are the 'Ambassadors' of the company/organisation. If they project positive professionalism - they win others' confidence. If they appear or sound like they are in any way indifferent or unprofessional - they will cost sales and lose clients/customers. With this 2 day Training course, that will be tailored to your company/organisation, each person attending will upgrade their professional standards in people skills, telephone manner and email etiquette. No training in this area may well be a false economy as there is a much greater risk of disenfranchised customers and team members - and probably increases your competitors to win business at your expense. Professional customer care is all too frequently regarded as a token issue in most induction sessions for employees. Surprisingly it is very rarely considered as a key priority, despite being essential for ensuring customer commitment is secure and supplier/partnerships are robust. Excellent customer care is paramount in our ever increasingly competitive market and making customers feel valued and looked after is often a differentiator. This 2-day course will help you understand your customers and the vital importance of customer care in any organisation. You will gain the tools and techniques to apply your learning directly back into the workplace and deliver excellent customer care. Course Syllabus The syllabus of the Professional Customer Care course is comprised of four modules, covering the following: Module One What is Excellent Customer Care? Internal versus external customers Why customer care is important Meeting customer expectations Module Two Making a Personal Difference How do you measure customer care? Making a difference Taking ownership Positive mental attitude Displaying professionalism both face-to-face and over the telephone Using positive language Module Three Gathering Information and Offering Solutions Asking the right questions Active listening skills Summarising and clarifying skills Module Four Dealing with Difficult Situations How to give a 'service' no Demonstrating empathy Assertiveness techniques Handling a complaint Problem solving Saying 'sorry' Making realistic promises and keeping them Real Play Scenarios with a Professional Actor (Optional Extra) This programme benefits significantly from our innovative training feature: Real Play. Using a professional actor who performs role plays as different customer characters in carefully devised situations, the delegates have the opportunity to 'pause' the role play to coach and control their character to improve their skill sets and practice the theory delivered. These scenarios can deal with difficult situations and enacting options to ensure good customer relations are intact. The outcome of the scenario is the responsibility of the delegates, not the trainer and actor. The actor will remain in character throughout the de-brief in order to bring to life the impact and possible next steps. Objectives By the end of the course participants will be able to Adopt a professional telephone manner Communicate assertively by taking control and directing the conversation Deliver information positively by offering options and alternatives Develop a range of versatile behaviours to use when dealing with difficult situations by: Listening actively Using empathy Gathering relevant information through effective questioning Finding solutions to concerns/problems quickly and efficiently Speaking positively and assertively What Is The Benefit? For individuals this course will increase confidence and ability to deal with customers in all situations, which will in turn create customer loyalty and raise their profile. For an employer, ensuring that all customer facing employees are demonstrating excellent customer care instils confidence in the customers and promotes a positive image of the company. In-House Courses Every single team member or employee that has a role which involves engaging with a customer, client and/or a key partner/supplier has a responsibility for projecting a positive image of the organisation which they represent. That may sound obvious, but how many hundreds of experiences have you had as a customer where you were treated with indifference and a distinct lack of professionalism by the receptionist, the retail assistant, the tele-agent, the delivery person, the credit controller or the departmental manager of the operation that you were dealing with? Far too many to count? This is because professional customer care is regarded as a token issue in most induction sessions for employees - and it is very rarely considered as a key priority to ensure customer commitment is secure and supplier/partnerships are robust. Yet the hugely expensive churn in customer/client commitments and staff is enormously expensive and immensely disruptive to any organisation. The Importance of Customers and Clients Every client/customer engaging person needs to recognise that it is ultimately the client or customer that pays their wages. If they gain a basic understanding of the clients' motivations and behaviours, coupled with some core skills in how to care for them, they will attain the status of 'professional'. This will very quickly translate into increased revenues, retained loyalty, high commitment and far greater security for all parties. The foundation has to be based on the authentic commitment to both the customer and also to the organisation they work for. Disenfranchisement readily curdles into sloppy behaviours cloaked in unprofessional attitudes and demeanours; plenty there to repel the most loyal of customers. If your company or organisation relies on repeat business and retaining the confidence and commitment of your clients, then all of your team members - perhaps including managers who set the example and have the biggest influence on the where the needle points to in relation to professionalism - need to be trained on the core basics of professional customer care. Customer Care Programmes from Dickson Training Ltd We are delighted to boast about the many successes we have had in providing effective and long lasting improvements for many clients, where awards have been won and, more importantly, talent has been retained because their clients and customers keep on coming back. Professional customer care extends to suppliers and partners that you value and need to get the best service and rates from, as well as any 'internal clients' such as other departments where you need to rely on their support and collaboration in order to achieve your goals. It is amazing what effective professional customer care training can do for any organisation. Without it your organisation may be vulnerable, with it you are much more likely to see increased performances and much greater security and growth. Scheduled Courses Unfortunately this course is not one that is currently scheduled as an open course, and is only available on an in-house basis. Please contact us for more information.

Did you know that an HR manager can earn more than 40,000 GBP annually? If you are looking to pursue a career in this lucrative line of work, our HR Management Beginner to Intermediate Course will assist you in claiming your desired position. HR is more than merely a company component. It is critical to every business and its employees' success and is the soul of any organisation. This QLS-endorsed and CPD-accredited course will effectively prepare you to begin a career in the associated field. Managing everyday HR activities in organisations of all sizes is a demanding process that requires the support of an HR administrator. This HR Management course will teach you how to create customised training strategies and manage human resource demands effectively. After successfully completing the HR Management Beginner to Intermediate programme, you will have highly developed skills that will allow you to create and manage the recruitment and selection process, organise and carry out training, implement performance enhancement training, and more. Therefore, enrol in our HR Management Beginner to Intermediate course to advance your profession and your current knowledge and skills. Learning Outcomes Learn about Human Resources. Recognise the staff recruiting and selection process. Learn how to be a good administrator. Recognise the personnel training and development procedure. Discover how to handle performance appraisals and employee interactions. Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card!(£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Human resource management is vital to the success of any organisation and employee. HR is responsible for keeping employees interested and encouraged to work successfully and maintaining regulatory compliance. This course will provide you with the overview you need to reach your goal, whether you are entirely new to human resources, want to learn more about the area, or need to develop a more successful HR department. Students will also learn about the expanding function of human resources, including a historical examination, key processes and obligations, and current trends impacting the development of HR practices. Managing everyday HR activities in organisations of all sizes is a demanding process that requires the support of an HR consultant. This HR Management Bundle will provide the basic information necessary to develop customised training courses and efficiently manage human resource-related needs. Then, when you need them, competent teachers and mentors will be accessible via email and chat rooms to answer any questions. *** Course Curriculum *** Here is the curriculum breakdown of the HR Management Beginner to Intermediate Course course: ***HR Management Beginner to Intermediate Course*** Module 01: Introduction to Human Resources Module 02: Employee Recruitment and Selection Procedure Module 03: Employee Training and Development Process Module 04: Performance Appraisal Management Module 05: Employee Relations Module 06: Motivation and Counselling Module 07: Ensuring Health and Safety at the Workplace Module 08: Employee Termination Module 09: Employer Records and Statistics Module 10: Essential UK Employment Law Assessment Process Once you have completed all the modules in the HR Management Beginner to Intermediate Course course, you can assess your skills and knowledge with an optional assignment. Certificate of Completion The learners have to complete the assessment of this HR Management Beginner to Intermediate Course course to achieve the CPDQS accredited certificate. Digital Certificate: £10 Hard Copy Certificate: £29 (Inside UK) Hard Copy Certificate: £39 (for international students) CPD 4 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This HR Management course is suited for those who are Interested in pursuing a career in this sector. Committed to improve their abilities. Trying to establish a productive workforce. Attempting to boost office productivity. Determined to create an employee-friendly environment. Requirements You will not need any prior background or expertise to enrol in this course. Career path HR has a vast employment market. This HR Management Beginner to Intermediate course will assist students in pursuing careers that are in high demand in the labour market, such as- Human resources officer Equalities officer Human Resources Assistant. HR Specialist Administrative Officer Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

In today's competitive business landscape, the art of guiding an organisation toward triumph rests on superior leadership skills and strategic vision. Dive deep into the world of 'Strategic Direction And Leadership: Navigating Business Success'. From the basic introduction of leadership, journey through various leadership theories and styles, explore the significance of emotional intelligence, and grasp the essential tools for conflict management and negotiation. Discover the importance of collaborative work, learn to motivate your team effectively, and master talent and succession planning. Finally, gear up for a future-ready enterprise with modules on innovation and entrepreneurship. Don't just lead - lead with purpose, direction, and innovation. Learning Outcomes Understand the foundational principles of strategic direction and leadership. Analyse various leadership theories and determine the most appropriate style for different situations. Develop emotional intelligence to enhance decision-making and interpersonal relationships. Master techniques for conflict resolution, talent management, and effective negotiation. Recognise the importance of innovation and entrepreneurship in strategic leadership. Why buy this Strategic Direction And Leadership: Navigating Business Success course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Strategic Direction And Leadership: Navigating Business Success there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Strategic Direction And Leadership: Navigating Business Success course for? Individuals aspiring to ascend to leadership roles. Current leaders keen on refining their strategic and managerial abilities. Entrepreneurs aiming to foster innovation within their ventures. HR professionals keen on succession planning and talent management. Anyone passionate about understanding and implementing strategic direction in an organisation. Prerequisites This Strategic Direction And Leadership: Navigating Business Success does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Strategic Direction And Leadership: Navigating Business Success was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Strategic Manager: £60,000 - £85,000 Annually Chief Executive Officer (CEO): £70,000 - £150,000+ Annually Leadership Development Consultant: £45,000 - £70,000 Annually Talent Management Specialist: £40,000 - £60,000 Annually Organisational Development Specialist: £50,000 - £75,000 Annually Conflict Resolution Manager: £40,000 - £65,000 Annually Course Curriculum Module 01: Introduction to Strategic Direction and Leadership Introduction to Strategic Direction and Leadership 00:16:00 Module 02: Different Leadership Theories and Styles Different Leadership Theories and Styles 00:13:00 Module 03: Leadership Skills and Competencies Leadership Skills and Competencies 00:16:00 Module 04: Leadership and Emotional Intelligence Leadership and Emotional Intelligence 00:18:00 Module 05: Collaborative Work A Leader's Role Collaborative Work A Leader's Role 00:20:00 Module 06: Motivating Employees Motivating Employees 00:15:00 Module 07: Talent Management Talent Management 00:21:00 Module 08: Leadership and Succession Planning Leadership and Succession Planning 00:15:00 Module 09: Conflict Management Techniques Conflict Management Techniques 00:07:00 Module 10: Fundamentals of Negotiation Process Fundamentals of Negotiation Process 00:10:00 Module 11: Strategic Innovation and Entrepreneurship Strategic Innovation and Entrepreneurship 00:11:00

Level 6 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

Level 3 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! This Diploma in Service Helpdesk & Technical Support at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points)to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Service Helpdesk & Technical Support at QLS Level 5 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Service Helpdesk & Technical Support at QLS Level 5 course. Due to Service Helpdesk & Technical Support at QLS Level 5's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Service Helpdesk & Technical Support at QLS Level 5 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Service Helpdesk & Technical Support at QLS Level 5 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Service Helpdesk & Technical Support at QLS Level 5 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Service Helpdesk & Technical Support at QLS Level 5 course. This Service Helpdesk & Technical Support at QLS Level 5 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Service Helpdesk & Technical Support at QLS Level 5 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Service Helpdesk & Technical Support at QLS Level 5 course: Module 01: Managing Interoffice Calls and Voicemail Module 02: Aspects of Phone Etiquette Module 03: Business Telephone Skills Module 04: Building Rapport Over the Phone Module 05: Inbound and Outbound Calls Module 06: Active Listening and Managing Tough Callers Module 07: Mail Services and Shipping Module 08: Intra Organisation Dealings Module 09: Problem Solving over the Phone Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Relationship Management Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Service Helpdesk & Technical Support at QLS Level 5 exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Service Helpdesk & Technical Support at QLS Level 5 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path The Service Helpdesk & Technical Support at QLS Level 5 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Service Helpdesk & Technical Support at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Service Helpdesk & Technical Support at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.

Our introduction to Asset Management course has been developed from our extensive and highly successful IAM Certificate courses to bring critical Asset Management principles and terminology delegates who to understand the basics of Asset Management.

Description Quality Control and Assurance Diploma  The Quality Control and Assurance Diploma course is a broad-based programme that provides candidates with both technical and philosophical expertise needed to succeed in the trade. The mass manufacturing of modern-day components and systems established techniques to produce the exact dimensions and layouts. However, these mechanisms were not universal, and as a result, they led to dissatisfaction among the consumers. Quality control indicates the steps undertaken to check for defects in a product, as opposed to the decision to launch an item or service, which may or may not be influenced by financial constraints. The inability to control quality is one of the most important reasons for terminating contracts, especially when the contractors are government and public agencies. Anvils, for example, did not have holes and would not have been meant as removable components. Creating a diagram of the ideal product or service may be one of the most fundamental parts of Quality Control. The concept of releasing a product or service with a design that does not match the product or service will be discarded in a conventional launch process. Over time, however, manufacturers discovered that producing parts that matched their illustrations were rather complex and costly. Consequently, tolerance limitations were established about 1840, stating that a product would work if its components met tolerances. Plug gauges and ring gauges were used to ensure product quality. Nevertheless, this was not a practical solution since discarding or recycling the waste and reducing the number of defects increased production costs. In reality, many approaches have been suggested to prioritise quality control problems and determine whether to ignore them or apply quality assurance measures to optimise and stabilise operations. Quality Control and Assurance do more than save money; they significantly impact a company's long-term viability. Moreover, Quality Control and Assurance are essential tools that let organisations achieve client and consumer trust while enhancing their competitive edge. This has resulted in Quality Control and Assurance becoming a necessary piece of almost every organisation. The Quality Control and Quality Assurance function assists companies in providing high-quality products and services. The Quality Control and Assurance Diploma course provides QA knowledge such that business losses are reduced while playing an essential part in the company's uniqueness and competitiveness. A necessary function of Quality Control and Quality Assurance is to ensure that all procedures run smoothly and efficiently. Quality Control and Assurance Diploma will teach individuals to understand the standards for quality control of products and services, ensuring that the product or service has the features that the client requested and preventing the consumer from acquiring a product with defects or errors. The Quality Control and Assurance Diploma courses will teach people how to deliver the required services or products on time and within budget. The Quality Control and Assurance Diploma provides an overview of all the core elements of quality assurance, an easy way to avoid spending time and energy looking for additional courses to develop your knowledge further. Communication Skills, Purchasing and Procurement, Compliance Manager, Logistics and Operations Management and Lean Six Sigma Certification are covered in the Quality Control and Assurance Diploma course.  What you will learn   1: Introduction to Quality Control  2: Improving results with Quality Control  3: Using Quality Control Fundamentals  4: Measuring Quality Process  5: Lean Processes  6: Value Stream Mapping  7: 5S method  8: Six Sigma  9: Theory of Constraints  10: Incorporating quality into processes or products  Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.