In the bustling realm of customer service, mastery isn't merely an option; it's the golden ticket to unlocking unparalleled success. Picture this: every interaction, a chance to dazzle and delight, transforming ordinary moments into extraordinary experiences. Welcome to the realm where every conversation holds the potential to forge lasting connections and elevate brand loyalty to unprecedented heights. Key Features: CPD Certified Developed by Specialist Lifetime Access Within these carefully crafted modules lies the blueprint for customer service excellence. Explore the intricacies of communication, from the subtle nuances of phone etiquette to the art of building unwavering rapport over the airwaves. Navigate the ebb and flow of inbound and outbound calls with finesse, mastering the delicate dance of active listening and gracefully managing even the toughest of callers. Beyond the realms of mere conversation, delve into the realm of problem-solving prowess, equipped with the tools to navigate any challenge that comes your way. Here, each module is a stepping stone towards a deeper understanding of the intricate tapestry that is customer relationship management, culminating in the ability to measure success not just in metrics, but in the smiles of satisfied customers. Welcome to a world where every call is an opportunity, and excellence is not just a goal but a way of life. Course Curriculum Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Learning Outcomes: Identify key principles of effective phone-based customer service strategies. Apply techniques for building rapport and managing tough callers effectively. Demonstrate active listening skills and handle inbound and outbound calls proficiently. Utilize problem-solving strategies to address customer inquiries and concerns. Manage interoffice calls, voicemail, and intra-organisation dealings professionally. Evaluate customer service performance through effective measurement techniques. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service representatives seeking to enhance phone-based communication skills. Call centre agents aiming to improve customer interactions and satisfaction. Sales professionals interested in refining their phone etiquette and communication strategies. Frontline staff members tasked with handling inbound and outbound calls effectively. Team leaders or supervisors responsible for managing and monitoring phone-based customer service. Career path Customer Service Advisor Call Centre Operator Sales Representative Receptionist Customer Support Specialist Telecommunications Operator Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.
In today's dynamic landscape, starting a business or social enterprise is not just about profit; it's about making a meaningful impact. The Stone Soup Approach course equips individuals with essential skills to navigate this terrain. Understanding social entrepreneurship is crucial as it blends business acumen with societal welfare. Through modules like Introduction to Social Enterprise and Entrepreneurship, Establishing Your Organisation, and Managing Funds, participants grasp the fundamentals of sustainable ventures. Learning to create a brand and manage a social enterprise ensures credibility and longevity in the market. This course is indispensable, offering practical insights applicable in daily life and professional endeavors. In the UK job market, where such skills are highly sought-after, completion of this course enhances employability. The median salary for roles in this sector averages £30,000 annually. As the demand for socially conscious ventures rises steadily, with an increase of 10% annually, the Stone Soup Approach course becomes a strategic investment for aspiring entrepreneurs and changemakers alike. Key Features: CPD Certified Starting a Business course Free Certificate Developed by Specialist Lifetime Access Course Curriculum: Module 01: Introduction to Social Enterprise and Entrepreneurship Module 02: Establishing Your Organisation Module 03: Creating a Brand Module 04: Managing Funds Module 05: Managing a Social Enterprise Learning Outcomes: Analyze Social Enterprise fundamentals for strategic entrepreneurial decision-making. Develop effective organisational structures for successful business or social enterprises. Craft compelling brand strategies aligning with the Stone Soup Approach ethos. Apply financial management techniques for efficient resource allocation in your enterprise. Implement strategies to balance social impact and business sustainability effectively. Demonstrate proficiency in overseeing and adapting to the unique challenges faced. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Starting a Business or Social Enterprise - The Stone Soup Approach course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Starting a Business or Social Enterprise - The Stone Soup Approach. Moreover, this course is ideal for: Aspiring Entrepreneurs seeking to merge business success with social impact. Individuals with a passion for creating positive change through entrepreneurship. New Business Owners aiming for sustainable impact in their ventures. Social Innovators looking to establish and manage impactful enterprises. Those eager to cultivate a brand that reflects their social values. Requirements There are no requirements needed to enrol into this Starting a Business or Social Enterprise - The Stone Soup Approach course. We welcome individuals from all backgrounds and levels of experience to enrol into this Starting a Business or Social Enterprise - The Stone Soup Approach course. Career path Social Enterprise Manager - £25K to 45K/year Community Development Officer - £20K to 35K/year Social Innovation Consultant - £30K to 60K/year Impact Investment Analyst - £35K to 55K/year Corporate Social Responsibility Manager - £35K to 60K/year Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.
As the Designated Safeguarding Lead, you are the first point of contact for staff members, families, and anyone who has access to your organisation; therefore, you must have a thorough understanding of child protection procedures. This exclusive Designated Safeguarding Officer / Lead Training Course will teach you more about the role and will assist you in better understanding the safeguarding process. The course uses a combination of written text and interactive exercises to help you review and develop your organisation's child protection procedures and ensure that all staff members understand their roles in safeguarding children. Learning Outcomes After completing this Designated Safeguarding Officer / Lead Training Course, the learner will be able to: Understand the fundamentals of safeguarding. Understand safeguarding structure and guidance. Know how to recognise abuse and how to respond to disclosures. Know the responses under the safeguarding structure. know how to resolve disagreements. Understand the principles of confidentiality. Understand the importance of Record-Keeping. Why Choose Safeguarding Children Designated Safeguarding Officer / Lead Training Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Courses are included in this Designated Safeguarding Officer / Lead Training Bundle Course Course 01: Designated Safeguarding Officer / Lead Training Course 02: Level 4 Childcare and Development Course 03: Child and Adolescent Mental Health Course 04: Level 4 Diploma in Child Psychology Course 05: Childcare and Nutrition Course 06: ADHD ***Other Benefits of Designated Safeguarding Officer / Lead Training Bundle Course Free 6 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Safeguarding course ] Course Curriculum of Designated Safeguarding Officer / Lead Training Module 01: Introduction Module 02: Safeguarding Structure and Guidance Module 03: Recognising and Responding to Abuse Module 04: Responses Under the Safeguarding Structure Module 05: Working Together and Sharing Information Module 06: Recording Information ---------------------- Assessment Method After completing each module of the Level 3 Designated Safeguarding Lead Training Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 3 Designated Safeguarding Lead Training course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Level 3 Designated Safeguarding Lead Training Course is ideal for anyone who works with children and holds management, supervisory or designated child protection roles in settings such as schools, universities, charities, places of worship, sports clubs, leisure centres and GP and healthcare practices. The Designated Safeguarding Lead course is suitable for anyone wishing to understand the responsibilities of the Designated Safeguarding Lead so that they can become a safeguarding lead for their company or assist those who already hold the position. Requirements There are no specific requirements for this Designated Safeguarding Lead course because it does not require any advanced knowledge or skills. Career path With this qualification and experience, you could become or act as the Safeguarding Officer, Safeguarding Lead within your organisation. Certificates Certificate of completion Digital certificate - Included
Making and Maintaining a Successful Organization Certification When you have a dream or a thought, you need to discover a manner by which to acquaint that with the world. As a rule, this includes the making of some type of association. Notwithstanding, it very well may be hard to sort out what corporate design is best for you and how to guarantee that the association keeps on succeeding admirably into what's to come. You additionally need to realize how to arrive at the broadest conceivable market, to offer your organization the most obvious opportunity at progress as right on time as could be expected. This course gives you complete data with respect to how to set up and effectively run an association. We start by giving you a short outline of the most well-known strategies for setting up your association, covering organizations that are intended to make a benefit, just as friendly ventures. We at that point proceed onward to talk about recruiting and excusing staff. Then, the course examines the different manners by which you can advertise your association, to contact the broadest conceivable crowd. At long last, we give you a rundown of abilities that each business person ought to gain and ceaselessly create. You will Learn: The contrast between the three generally regular for-benefit corporate designs. Instructions to advise on the off chance that you need to zero in on recruiting new staff. Why you ought to put resources into pay-per-click promoting, particularly when you are simply beginning. The upside of becoming familiar with site design improvement. The significance of self-reflection to the accomplishment of your organization. Why you should zero in on improving your business abilities. Advantages of taking this Course: Finding out about the distinctive not-for-benefit lawful designs and figuring out which one may suit your necessities. Seeing more about the UK's secured qualities and how to remain inside the law, while recruiting and excusing staff individuals. Getting familiar with the different online media stages, including their essential socioeconomics. Realizing why your planning abilities are vital and how you can improve them. Understanding what being beneficial really implies, with regards to running your own association.
Overview Fundraising is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Fundraising and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 15 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training: Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: Introduction to Fundraising Introduction to Fundraising 01:10:00 Module 02: Hiring and Training Development Staff Hiring and Training Development Staff 00:00:00 Module 03: The Fundraising Cycle The Fundraising Cycle 00:00:00 Module 04: Establishing Governance Establishing Governance 01:00:00 Module 05: Managing Budget, Taxes and Accounting Managing Budget, Taxes and Accounting 01:00:00 Module 06: Fundraising Sources Fundraising Sources 01:20:00 Module 07: Arranging Successful Fundraising Events Arranging Successful Fundraising Events 01:10:00 Module 08: Marketing, Public Relations and Communications Marketing, Public Relations and Communications 01:30:00 Module 09: Tools and Resources that Can Help in Fundraising Tools and Resources that Can Help in Fundraising 01:10:00 Module 10: Crowdfunding Crowdfunding 01:05:00 Module 11: The Organisation and Use of Volunteers The Organisation and Use of Volunteers 01:00:00 Module 12: Risk Management Risk Management 01:10:00 Module 13: Legal Responsibilities Legal Responsibilities 01:15:00
Description Public Relations Diploma The evolution of computers and the speed achieved in spreading information has brought about changes in the area of public relations. What has not changed is the demand for public relations to be clear, succinct and precise while being totally significant to the situation. Considered to be dynamic, manifold and challenging compared to the other professions, Public Relations is the main force behind shaping and moulding the image of a brand. Irrespective of whether an organization has a direct interaction with the public or not, its performance, relevance and stability can and mostly is affected by how the public perceives it. Remaining afloat becomes very difficult for a business when it loses its face with the public. Contrarily, building a strong, positive brand image brings abundant rewards. Positive PR has the power to shoot small, unknown business holdings to instant stardom in a global manner. Hence, it is not surprising to see that people who are good at putting PR to work beneficially for an organisation are held in high demand and considered to be business assets of untold value. Designed to create and shape the successful PR gurus of the coming years, this intensive Public Relations Diploma requires no prior knowledge or experience and the roles and responsibilities of PR professionals along with the skills, talents and character traits required to become a success in this remarkable field are introduced in a gradual manner. During the Public Relations Diploma course, you will study how the type of information that is required is to be determined, to strategically approach PR, create convincing releases and manage successfully your relations with the media. What you will learn 1: Introduction to PR and channels 2: The PR Process and digital PR 3: Taking Professional PR Help 4: Establishing Your PR Department and Program 5: Conceiving Ideas 6: Using PR strategy Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.
Employee Motivation Certification Employee motivation is pivotal to a company's success. Workers who enjoy their jobs are more productive and more willing to put in extra effort and take fewer sick days. A motivated workforce contributes to a positive company culture, which in turn attracts talented employees and reduces turnover. This course provides an introduction to the mechanics of employee motivation, the factors that encourage people to give their best at work, and how to increase worker motivation. You will learn two theories of motivation and how they can be translated into everyday management practice. You Will Learn: Why organisations must take the issue of employee motivation seriously and how motivation can be understood using the ERG and Goal Setting models. How these theories can help us understand what really motivates employees and how managers can put these insights into practice. How to show appreciation to your employees and why traditional recognition schemes may not be effective. How and why employee involvement boosts motivation and the merits of the Tell, Sell, Consult and Join model as a decision-making framework. How to promote an enjoyable, inspiring and inclusive work environment that encourages a healthy work-life balance. Benefits Of Taking This Course You will develop a general understanding of employee motivation, which is invaluable if you work in a management position. You will be able to help disengaged employees regain their motivation, thus improving company performance. You will be able to prevent absenteeism and high turnover by promoting a healthy workplace environment. You will be able to make practical recommendations regarding employee motivation at all levels of your organisation. You will learn how to collaborate with employees to improve workplace processes and policies in a way that enhances everyone's job satisfaction.
Getting Started The qualification has been intended to provide the foundation in the business management sector. They deliver recognition and professionalism to the management sectors, too. We offer the students the opportunity to learn from these programs that will provide them with relevant skills and qualities. The diploma is credited to Level 5, respectively, with a total credit of 120 points. You are entitled to 240 credits if you have completed the certificate or diploma together. This is comparable to a Foundation degree and allows access to the final year at one of our university partners for a related Honours degree. The underlying principle of the course is to ensure a career path for learners who wish to build their care capacities within the business sector. The result of the diploma, an accepted UK qualification, is for the aspirants to have the expertise and the skills needed by organisations worldwide. All the programs are designed to provide learning based on concepts and practical insights necessary for the present and future companies. Apart from this, we look forward to building up efficient team leaders, managers and leaders through the invention and delivery of learning required for the industry. Certificates and diplomas play an outstanding role in the prime development of commerce. The learners have a deep knowledge and understanding of the industry as the modern threats are identified and evaluated. Key Benefits To understand and apply the principles of leadership in a business environment. Learners will know how to use business management principles within the industry. To explore the relationship between theories and their application. Learners will understand how to develop and launch a new business. Improve employability by exploring the relationship between ideas and their practical application. Analysing the growth of the retail industry. Key Highlights Do you wish to become a successful entrepreneur or plan for business start-ups and gain insight and knowledge about the business world? Then, the Qualifi Level 5 Diploma in Business Enterprise is the ideal starting point for your career journey. The course will ensure access to the first-class education needed to achieve your goals and dreams and maximise future opportunities. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our Qualifi-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The Qualifi Level 5 Level Diploma in Business Enterprise can open many career pathways including, but not limited to: Entrepreneur with an estimated average salary of £44515 per annum Development manager with an estimated average salary of £50,128 per annum Business analyst with an estimated average salary of £47,302 per annum Marketing manager with an estimated average salary of £45,000 per annum Retail manager with an estimated average salary of £30,987 per annum Public Relation Manager, with an estimated average salary of £42,000 per annum Assistant manager with an estimated average salary of £32,590 per annum About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications include real-world examples and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform. This facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Time-constrained scenario-based assignments No examinations Entry Requirements The qualifications have been intended to be open without barriers restricting access and progression. They are eligible for a centre interview, and they are expected to hold the following for the QUALIFI Level 5 Diploma in Business Enterprise: Learners who possess Qualifications at Levels 3 and 4; Learners who have work experience at a managerial level and demonstrate ambition with clear career goals; Learners who possess a first degree in another discipline and want to develop their careers in business. Progression Learners completing the QUALIFI Level 5 Diploma in Business Enterprise will allow progress to: The final year of an undergraduate degree or Directly into employment in an associated profession Why gain a QUALIFI Qualification? This suite of qualifications provides enormous opportunities to learners seeking career and professional development. The highlighting factor of this qualification is that: The learners attain career path support who wish to pursue their career in their denominated sectors; It helps provide a deep understanding of the health and social care sector and managing the organisations, which will, in turn, help enhance the learner's insight into their chosen sector. The qualification provides a real combination of disciplines and skills development opportunities. The Learners attain in-depth awareness concerning the organisation's functioning, aims and processes. They can also explore ways to respond positively to this challenging and complex health and social care environment. The learners will be introduced to managing the wide range of health and social care functions using theory, practice sessions and models that provide valuable knowledge. As a part of this suite of qualifications, the learners will be able to explore and attain hands-on training and experience in this field. Learners also learn to face and solve issues then and there by exposure to all the Units. The qualification will also help to Apply scientific and evaluative methods to develop those skills. Find out threats and opportunities. Develop knowledge in managerial, organisational and environmental issues. Develop and empower critical thinking and innovativeness to handle issues and difficulties. Practice judgement, own and take responsibility for decisions and actions. Develop the capacity to perceive and reflect on individual learning and improve their social and other transferable aptitudes and skills. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Entrepreneurship, Enterprise and Creativity Reference No : ENT 2.1 Credit : 20 || TQT : 200 The main focus of this unit is to understand the role of enterpreneur in a new organisaation and develop different approaches to grow the organisations. And it also helps to develop the critical thinking of enterpreneurial process and the understanding of growth of a business. UNIT2- Influences on Organisational Growth and Development Reference No : ENT 2.2 Credit : 20 || TQT : 200 This unit aims to the understanding of the 'modern world' and how the individual firm, large or small, can respond positively to a global business environment. It also help to analyse the characteristics which influences the decisions taken. The decisions are verified by the management view UNIT3- Venture Management - Growing a Business Reference No : ENT 2.3 Credit : 20 || TQT : 200 The unit is aimed to understand the factors of a growing business organisation and analyse the different growth models as well.The aim of the unit is to develop an understanding of what can drive a growth UNIT4- Marketing for Growth Organisations Reference No : ENT 2.4 Credit : 20 || TQT : 200 The unit focus to examine the ways in which successful firms become market orientated to include becoming customer centred and creating sustainable competitive advantages. It also help to improve the marketing and marketing skills. The learners will have to create a plan to enter the business to the market. UNIT5- Developing and Launching a New Business Reference No : ENT 2.5 Credit : 20 || TQT : 200 The unit focuses at the manners by which the organisations research plan and a business thought and the beginning phases of setting up a business. The point of the unit is to more readily comprehend what makes a business thought and how this thought can be converted into a viable marketable strategy for another new company. UNIT6- Social Enterprise and Third Sector Organisations Reference No : ENT 2.6 Credit : 20 || TQT : 200 The point of the unit is to more likely comprehend what makes a decent business thought and how this thought can be converted into a strategy for another new company. It offers understanding into the business fire up measure by permitting students to discovering thoughts. The unit requires the Learner to distinguish a business thought however the turn of events stages, demonstrating its reasonability to conveying a strategy. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.
Highlights of the Course Course Type: Self-paced online course Duration: 1 hour 20 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Understand the fundamental of adult safeguarding Recognise the various types of abuse Determine the rights of vulnerable people exposed to abuse Identify the potential signs of abuse in adults Know what to do if you come across any form of abuse Become aware of your own responsibility to report abuse Demonstrate various legislations that govern adult safeguarding Understand how to use the skills you gained in this course in a practical setting Safeguarding Adults This course will help you gain essential skills and knowledge to recognise any abuse, report abuse as part of personal responsibility and adhere to the legislation governing adult safeguarding. You will learn from expert instructors with experience in the field who will impart the most relevant expertise and best practices. Types of abuse Ensure the rights of vulnerable adults Identify signs of abuse Report concerns relating to abuse Comply with safeguarding legislation Essential skills, confidence and competence to assist you in this industry Core competencies required to drive a successful career in this industry This Safeguarding Adults course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. This Safeguarding Adults course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. Who is this course for? Healthcare professionals and safeguarding officers who are responsible for analyzing, managing, and evaluating the needs of individuals exposed to abuse can take this course This Safeguarding Adults Course is also ideal for social care workers, nurses and housing officers who are in charge of protecting and caring for adults Anyone who wants to gain comprehensive knowledge about adult safeguarding regardless of their career can also take this course Entry Requirements This Safeguarding Adults Course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone and a reliable internet connection. Assessment This Safeguarding Adults Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment, the pass mark is 60%. Advance Your Career This Safeguarding Adults Course will provide you with significant opportunities to enter the relevant job market and select your desired career path. Additionally, by showcasing these skills on your resume, you will be able to develop your career, face more competitors in your chosen sector, and increase your level of competition. If you are looking for Personal Safety for Lone Workers, enrol into our affordable and highly informative course, which will open your door towards a wide range of opportunities within your chosen sector. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Module 1: Introduction and Definitions Module 2: Types of Abuse and the Rights of Vulnerable Module 3: Recognising the Signs of Abuse Module 4: What to Do if you Suspect abuse Module 5: Safeguarding Legislation Obtain Your Certificate of Achievement Order Your Certificate of Achievement 00:00:00
GDPR Course Overview This GDPR course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. The General Data Protection Regulation (GDPR) is designed to strengthen and unify the principles of data protection for all individuals within the European Union and the European Economic Area. The GDPR is an incredibly important change to data privacy regulations so understanding its correct implementation is vital for all UK businesses and organisations, and particularly for staff who regularly deal with personal data. This online course is designed specially for those front line staff and provides a clear introduction to the main elements of the GDPR, including compliance and the consequences of non-compliance. It explains the roles of key players - Data Protection Officers, Data Controllers, Data Protection Leads and Data Processors and covers the main categories of personal data, along with the six lawful bases for processing data, and how to audit the data your organisation holds. Other topics examined include the Seven Principles of the GDPR and the Eight Rights for Individuals, along with the importance of your Privacy Policy - how to construct one, and how to use it effectively when dealing with data subjects. Finally, there's important information on data breaches; how to avoid them, what to do if one is discovered and how to file a breach report. Who should take this course? This course is aimed at anyone who has access to personal data. This mainly applied to front line data processors but will also include HR personnel, supervisors and managers. Entry Requirement There are no academic entry requirements for this GDPR course, and it is open to students of all academic backgrounds. Course Curriculum Module 1: Introduction Module 2: Data Processing Module 3: Types of Data Module 4: Data Subjects' Rightsgb Module 5: Data Breaches Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org