7810 Organisation courses in Chippenham delivered Online

The 3-day course is designed to deliver a complete knowledge of the PRINCE2® 7th Edition methodology to the participants. The course prepares you for the exam to obtain the international PRINCE2® 7th Edition Foundation certificate issued by the accrediting organization. PRINCE2® 7th Edition Foundation course offered by Advised Skills Ltd is accredited by PeopleCert, on behalf of AXELOS, based upon Partner's Agreement and complies with the accreditation requirements.

Facilities management professionals are responsible for services that support business. Their roles can cover management of a wide range of areas including health and safety, risk management, business continuity, procurement, sustainability, space planning, energy, property and asset management. They are typically responsible for activities such as catering, cleaning, building maintenance, environmental services, security and reception. The Level 5 qualifications will provide the skills needed to complete complex tasks and take on responsibility for planning and delivering solutions while developing your specialised knowledge of the profession. It is for you if you are at a middle or senior management level and responsible for more complex functions, or if you are aspiring to these roles and looking to stretch and develop.

Overview Learn how to build a positive public image and attract your target market by enrolling in our expertly designed Level 3- Public Relation Course. This course educates you on precise concepts to build mutually beneficial relations between a company and the public to manage and maintain its reputation. Through this course, you will get equipped with a range of developed skills to maintain and manipulate public opinion in various ways. We will train you to develop effective public relation strategies and campaigns to promote great information flow within your organisation. Brace yourself for success in a variety of professional fields by enrolling today! How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Level 3- Public Relation Course. It is available to all students, of all academic backgrounds. Requirements Our Level 3- Public Relation Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 9 lectures • 03:31:00 total length •Introduction to Public Relations: 00:21:00 •Concepts of Public Relations: 00:22:00 •Management and Organisation of Public Relations: 00:21:00 •Public Relations Tactics and Research: 00:30:00 •Major Fields of Public Relations Practice Part I: 00:24:00 •Major Fields of Public Relations Practice Part II: 00:24:00 •Social Media and PR: 00:22:00 •Crisis management: 00:31:00 •Ethics & Professionalism in Public Relations: 00:16:00

FREE QLS Hard Copy Certificate | 10 FREE CPD Courses & PDF Certificates | 180 CPD Points | Lifetime Access | Tutor Help

Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction Introduction 00:01:00 Two Recipes 00:04:00 The Croissants Ingredients 00:01:00 The Poolish 00:02:00 The Dough Mixing 00:02:00 The Butter Lamination and Foldings 00:12:00 Cut, Shaping and Proofing 00:09:00 Baking and final result 00:03:00 Closing video 00:01:00 Assessment Assessment - French Croissant Baking 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction Introduction 00:23:00 Section 2: Traumatic Injuries Sprains 00:15:00 Strains 00:14:00 Contusions 00:12:00 Fractures 00:14:00 Dislocations 00:13:00 Overuse injuries Overuse Injuries 00:24:00 Skin injuries Skin Injuries 00:10:00 Supplementary Resources Supplementary Resources - Sports injuries 00:00:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Navigate the complex terrains of the corporate world with our 'Business Environment' course, designed to keep you a step ahead in today's dynamic marketplace.

Fall into Savings. Enjoy the biggest price fall this Autumn! Tired of browsing and searching for a Human Biology course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Human Biology bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Human Biology course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Human Biology and help you along your learning journey. Advanced audio-visual learning modules of these Human Biology courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Human Biology, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Human Biology Bundle Consists of the following Premium courses: Course 01: Basic Biology Course Course 02: Biomedical Science Course 03: Biotechnology Course 04: Genetics Course 05: Diploma In Microbiology Course 06: Microbiology Technician Course Course 07: Human Anatomy and Physiology Course 08: Lab Analyst Training Course 09: Biochemistry Course 10: Sterile Services Technician Training Level 4 Course 11: Medical Terminology Training Course 12: Infection Prevention Training Course 13: Marine Biology Course - Online Diploma Course 14: Personal Hygiene Enrol now in Human Biology to advance your career, and use the premium study materials from Apex Learning. How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course ) Hard Copy Certificate: Free (For The Title Course ) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Human Biology expertise and essential knowledge, which will assist you in reaching your goal. Curriculum of Bundle Course 01: Basic Biology Course Module 01: Introduction to Biology Module 02: Characteristics, Classification and Organisation of Living Organisms Module 03: The Biosphere and Humans Module 04: Evolution of Life Module 05: The Ecology Module 06: Cells to Organs and Function of Organs Module 07: Human Body Module 08: The Plants Course 02: Biomedical Science Module 01: Introduction to Biomedical Science Module 02: Genetics and Biochemistry Module 03: Microbiology and Cell Biology Module 04: Biochemical Engineering and Enzyme Discovery Module 05:Toxicology, Pharmaceuticals and Fine Chemicals Module 06: Systems and Synthetic Biology Module 07: Global Health Challenges Course 03: Biotechnology Module 1 - Introduction to Biotechnology Module 2- Biotechnology in the Realm of History Module 3- Molecular and Cellular Biology Module 4 - Biotechnology Versus Molecular Biology Module 5- Genetic Engineering Module 6- Biotechnology in Health Sector Module 7- Industrial Biotechnology Module 8- Biotechnology in a Business Perspective Course 04: Genetics Module 01- Fundamental Concepts of Genetics Module 02- Genetics and Genomics Module 03- Genetic Disorders Module 04- Genetic Counselling Module 05- Application of Genetics Knowledge Course 05: Diploma In Microbiology Module 01 : Introduction to Microbiology Module 02 : Cell Structure and Organisation Module 03 : The Chemical Metabolism Module 04 : Microbial Growth Controlling Module 05 : Microbial Diversity Prokaryote Diversity Module 06 : Microbial Diversity Eukaryote Diversity Module 07 : Viruses, Viroids, and Prions Module 08 : Interactions between Microbes and Humans Module 09 : Human Microbial Diseases Module 10 : Immunity Module 11 : Vaccines and Antimicrobial Agents Module 12 : Microorganisms in the Environment Module 13 : Industrial and Food Microbiology Course 06: Microbiology Technician Course Module 01 : Introduction to Microbiology Module 02 : Cell Structure and Organisation Module 03 : Microbial Diversity Prokaryote Diversity Module 04 : Microbial Diversity Eukaryote Diversity Module 05 : Viruses, Viroids, and Prions Module 06 : Interactions between Microbes and Humans Module 07 : Human Microbial Diseases Module 08 : Microorganisms in the Environment Module 09: Laboratory Equipments (Part-01) Module 10: Laboratory Equipments (Part-02) Module 11: Solutions Used in Clinical/Medical Laboratory Module 12: Sterilisation, Disinfection and Decontamination Module 13: Laboratory Accidents and Safety Course 07: Human Anatomy and Physiology Module 01: Human Body Vocabulary with Pictures Module 02: Equipment, Instruments and Lab Tests Module 03: Acronyms and Abbreviation Module 04: Digestive System Module 05: Cardiovascular System Module 06: Blood and Immunity System Module 07: Respiratory System Module 08: Musculoskeletal System Module 09: Central Nervous System Course 08: Lab Analyst Training Introduction to the Course Medical Laboratory Services Laboratory Equipments (Part-01) Laboratory Equipments (Part-02) Microscope and How to Use It Solutions Used in Clinical/Medical Laboratory Sterilisation, Disinfection and Decontamination Basic Haematology Basic Haemostasis (Coagulation) Basic Immunology and Immunohematology Urinalysis Basic Clinical Chemistry Basic Clinical Microbiology Basic Parasitology Laboratory Accidents and Safety Quality Assurance Course 09: Biochemistry Module 01: Introduction to Biochemistry Module 02: Introduction to Cells Module 03: Organic Chemistry Module 04: Biomolecules Module 05: Protein Module 06: Biomolecules of Nucleic Acids Module 07: Genetics Module 08: Metabolism Course 10: Sterile Services Technician Training Level 4 Introduction Universal Precautions The Laminar Air Flow Hood (LAF) 3 lectures Sterile Compounding Pharmaceuticals Demonstrations Compounding Pharmacy Math BONUS REVIEW OF THE STERILE COMPOUNDING PROCESS Course 11: Medical Terminology Training Module 1 : Human Body Vocabulary with Pictures Module 2 : Equipment, Instruments and Lab Tests Module 3 : Acronyms and Abbreviation Module 4 : Digestive System Module 5 : Cardiovascular System Module 6 : Blood and Immunity System Module 7 : Respiratory System Module 8 : Musculoskeletal System Module 9 : Central Nervous System Course 12: Infection Prevention Training Module 01: Infection Prevention and Control Policy in the UK Module 02: Principles of Prevention and Control of Infection Module 03: Immunization Module 04: Infections Spread by Food and Water Module 05: Infections Spread by Animals and Insects, and Less Common Infections Found in the UK Module 06: Infections & Diseases Spread by Person-to-Person Contact Module 07: Infections Spread by Sexual Contact Module 08: Infections Spread by Blood and Body Fluids Course 13: Marine Biology Course - Online Diploma Module 01: Introduction to Marine Biology Module 02: The Ocean Module 03: The Ocean as a Habitat Module 04: Characteristics of the Marine Environment Module 05: Marine Life Module 06: Marine Microbes Module 07: Marine Invertebrates Module 8: Marine Vertebrates Module 09: Marine Populations and Communities Module 10: Marine Ecology Module 11: Food Chains and Food Webs Module 12: Damaging Impact of Human Activities on Marine Life Module 13: Marine Conservation Course 14: Personal Hygiene Module 01: Introduction to Personal Hygiene and a Brief History Module 02: Looking Clean, Smelling Clean Module 03: Improving and Maintaining Oral Health Module 04: Care of the Eyes Module 05: Ear Care Secrets Module 06: Foot & Nail Care in Personal Hygiene Module 07: Hair Care Hygienic Ways Module 08: Hygienic Approach to Skin Care Module 09: Maintain Good Toilet Hygiene Module 10: Potential Hygiene Guidelines Module 11: Personal Hygiene During Coronavirus Pandemic CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Human Biology bundle. Requirements Our Human Biology course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Human Biology expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Basic Biology Course) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Master the skills you need to propel your career forward in reiki healing. Equip yourself with the essential knowledge and skillset that make you a confident reiki healer and take your career to the next level. This comprehensive course is designed to help you reach your professional goals. The skills and knowledge that you will gain through studying this reiki chakra healing masterclass course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This reiki chakra healing masterclass course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. This comprehensive course will teach you the theory of effective reiki healing practice and equip you with the essential skills, confidence and competence to assist you in the reiki healing industry. You'll gain a solid understanding of the core competencies required to drive a successful career in reiki healing. This reiki chakra healing masterclass course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. Learn from expert tutors with industry experience, teaching you the latest expertise and best practice. This extensive course is designed for reiki healing professionals who are aspiring to specialise in reiki healing. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV. Enrol today and take the next step towards your personal and professional goals. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction Introduction To Reiki Chakra Balance Healing Meditations 00:05:00 Welcome… 00:02:00 The Benefits Of Reiki Chakra Balance Healing Meditations 00:03:00 Health, Safety And Disclaimer 00:01:00 The Principles And The Chakras The Chakras Part 1 00:05:00 The Chakras Part 2 00:04:00 The Science of Sound; Cymatics in Brief 00:06:00 Reiki Chakar Balance Healing Meditations For Today I Will Not Worry 00:16:00 For Today I Will Not Anger 00:21:00 For Today I am Thankful Of My Many Blessings 00:17:00 For Today I Will Work Honestly 00:19:00 For Today I Will Be Kind To Every Living Thing 00:13:00 Five Reiki Principles Recitation… 00:05:00 Conclusion 00:02:00 Assessment Assessment - Reiki Chakra Healing Masterclass 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Customers are the true kings of the modern business world. They are the rulers, the controllers of the entire market. That's why a company's progress depends on how it handles its customer service and public relations. An astounding 80% of the total businesses in the UK now see customer service as the main arena where they compete. That's where this bundle comes in, offering top-notch service and helping you exceed customer expectations while making your business stand out from the crowd. From the fundamentals of Customer Relationship Management and Public Relations strategies to the nuances of Phone-based Customer Service and KYC protocols, this bundle offers a deep insight into Customer Service Excellence. It also includes specialised training in Hospitality, Service Helpdesk, and Technical support, along with personal development courses like Assertiveness, Conflict resolution, and Effective Communication Skills. Courses Included In this CRM Training Are: Course 01: Customer Relationship Management Course 02: PR: Public Relation Course 03: Phone-Based Customer Service Course 04: Know Your Customer (KYC) Course 05: Customer Service - Representative Course 06: Customer Service & Environment Course 07: Patient Customer Service Training Course 08: Customer Service Fraud Officer Course 09: Service Helpdesk & Technical Support Course 10: Call Centre Training Course 11: Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Course 12: Assertiveness and Self Confidence Development Course 13: Win Customers Efficiently: Customer Service Diploma Course 14: Hotel Management with Hotel Receptionist and Hospitality Management Course 15: Professional Waiter Diploma Course 16: Receptionist Skills Course 17: Conflict Resolution Course 18: Decision-Making and Critical Thinking Training Course 19: Developing Interpersonal Skills Course Course 20: Effective Communication Skills Grab this amazing opportunity to gain a competitive edge in the customer service and PR sectors. Whether you're seeking to start a new career or enhance your current position, these skills are indispensable across various industries. Enrol now and take the first step towards building a better relationship with your customers by becoming a customer service and PR expert! Learning Outcomes of the CRM, PR & Phone-Based Customer Service Bundle: Master CRM strategies to enhance customer loyalty and retention. Develop effective PR skills for managing public perception and communication. Deliver exceptional phone-based customer service across industries. Understand and implement KYC procedures for customer verification. Enhance customer service skills specifically tailored for hospitality management. Improve interpersonal, decision-making, and critical thinking skills. Why Choose Our CRM, PR & Phone-Based Customer Service Bundle? Get a Free QLS Endorsed Certificate upon completion of the CRM bundle Get a Free Student ID Card with CRM Training The CRM course is Affordable and Simple to understand Lifetime Access to the CRM course materials The CRM course comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Diploma in Customer Relationship Management at QLS Level 4 Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 02: PR: Public Relation Module 01: Introduction to Public Relations Module 02: Concepts of Public Relations Module 03: Management and Organisation of Public Relations Module 04: Public Relations Tactics and Research Module 05: Major Fields of Public Relations Practice Part I Module 06: Major Fields of Public Relations Practice Part II Module 07: Social Media and PR Module 08: Public Speaking Module 09: Power of Storytelling Module 10: Becoming an Influencer Module 11: Importance of Body Language Module 12: Implementing CSR Module 13: Performance Evaluation and Performance Reporting Module 14: Cross-Cultural Awareness Module 15: Cross-Cultural Communication Module 16: Corporate Cross-Cultural Awareness Module 17: Cultural Values Module 18: Working with and Managing a Culturally Diverse Team Module 19: Defamation Module 20: Crisis management Module 21: Media Regulatory Bodies Module 22: Ethics: Professionalism in Public Relations Module 23: Decision Making with Critical Thinking Course 03: Phone-Based Customer Service Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free (For The Title Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £99) CPD 310 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Customer service reps PR professionals Hospitality staff Call centre agents Anyone in service Requirements You will not need any prior background or expertise to enrol in this CRM bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Customer Relationship Manager - £30,000 to £50,000 Public Relations Officer - £25,000 to £40,000 Call Centre Manager - £28,000 to £45,000 Patient Service Specialist - £20,000 to £35,000 Hotel Receptionist/Manager - £18,000 to £30,000 Customer Service Trainer - £25,000 to £40,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Customer Relationship Management CPD Accredited Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Customer Relationship Management at QLS Level 4 Hard copy certificate - Included Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.