6874 Organisation courses in Garforth delivered On Demand

Customer Services Certification Level 3 From secretary to upper management, the chances are that all members of your staff will come into contact with customers at some time or other. Knowing how to provide a customer with the highest possible level of service is incredibly important to your business. This is where this course could prove to be invaluable to your whole team. The course comprises 11 interesting modules that will help guide your staff towards a better understanding of customer service. They will learn about different types of customers and their rights under UK law. Retaining customers is incredibly important in any line of business, so this course will also give them some vital tips on how to keep your customers or get them back, if they lose them. What's Covered in the Course? Through this course, your staff will learn about: The basics of customer service, such as the terminology and the different types of customer service; What internal and external customers are and how to recognise them; The importance of how you present yourself and how to dress and behave in a way that impresses a customer; Why communication is so important in client interactions and how to communicate effectively; How to deal with a conflict to a customer's satisfaction; The three main areas of customer service will be covered: face-to-face customer service, telephone customer service and electronic customer service; The best way to deal with an angry client and the best methods for controlling your emotions; How to know when a customer has crossed the line and when to stand up for yourself; How to deliver the best possible service, in order to consistently impress your company's customers. What are the Benefits of the Course? There are a range of benefits for your staff to gain, when they have successfully completed this course: Gaining a better understanding of how their customers think; Becoming a more valuable asset in their organisation; The ability to study at the time and from the place that best suits them; Upon completion of the course, they receive an industry-recognised and fully-accredited certification; Study materials are available on all major devices and can be accessed by your staff 24/7, without any future time limit.

Level 4 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

5 QLS Endorsed Course With Certificates | 5-in-1 Bundle | CPD Accredited | Career Guided Program | Lifetime Access

In 2024, the UK's Supply Chain Management sector is witnessing a remarkable surge in opportunities, with a 15% increase in job vacancies. Earning potentials have risen notably, exceeding the national average, reflecting the strategic importance of skilled supply chain management professionals. The supply chain management industry is set to grow by 20% over the next five years, reinforcing its pivotal role in the UK's economic landscape. The Level 7 Advanced Diploma is tailored to align with industry trends, offering theoretical knowledge and valuable skills. Enrol now to seize the abundant opportunities and equip yourself for a successful career in the dynamic field of Supply Chain Management, Purchasing & Procurement. Supply Chain Management CourseLearning Outcomes: Develop a profound understanding of supply chain management principles and concepts. Acquire skills in procurement, from role comprehension to tender supply chain management. Master supply chain planning for efficient logistics operations and strategic transportation roles. Learn quality control principles for delivering high-quality products and supply chain management services. Develop strategies for effective supply chain management of relationships with suppliers. Acquire supply chain management skills for analysing and mitigating supply chain risks proactively. Explore supply chain management techniques for streamlining processes and utilising efficiency methods. Develop skills in advanced category management for enhanced supply chain management performance. Level 7 Advance Diploma in Supply Chain Management, Purchasing & Procurement Fundamentals of Supply Chains Management Essentials Driving the Supply Chain Fundamentals of Logistics Management Structuring Plans for Logistics Operations The Role of Transportation in Logistics Procurement's Role in an Organization The Purchasing Process Purchasing Toolkit Essentials Managing Competitive Tenders Quality Control Supplier Relationship Management Strategies Analysing and Mitigating Supply Chain Risks Enhancing Efficiency and Accuracy Category Management Techniques Inventory Control Electronic Procurement Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Freeto be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Supply Chain Professionals Procurement Specialists Logistics Managers Business Analysts Entrepreneurs and Business Owners Recent Graduates in Business or Management Professionals Transitioning to Supply Chain Roles Anyone Interested in Supply Chain Careers Requirements To enrol in this Level 7 Advance Diploma in Supply Chain Management, Purchasing & Procurement course, all you need is a basic understanding of the English Language and an internet connection. Career path Entry-Level Supply Chain Analyst: £30,000 to £35,000 per year. Procurement Coordinator: £35,000 to £40,000 annually. Logistics Manager: £40,000 to £50,000 per year. Supply Chain Consultant: £50,000 to £60,000 annually. Procurement Manager: £60,000 and £70,000 per year. Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Get Hard Copy + PDF Certificate + Transcript + Student ID Card as a Gift - Enrol Now** Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Construction Management & Building Surveying and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all in one bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Construction Management & Building Surveying course that will enhance your skills and prepare you for the competitive job market. Furthermore, to help you showcase your expertise in Construction Management & Building Surveying, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Bundle Consists of the following Premium courses: Course 01: Diploma in Construction Management Course 02: Building Surveyor Course 03: Land Surveying Course 04: LEED V4: Building Design and Construction Course 05: WELL Building Standard Course 06: Construction Industry Scheme (CIS) Course 07: AutoCAD VBA Programming - Beginner course Course 08: Construction Cost Estimation Diploma Course 09: Construction Estimation using RSMeans Course 10: Bricklaying Course 11: LOLER Training Course 12: PUWER Course 13: Construction Safety Course 14: First Aid Training Enrol now in course to advance your career, and use the premium study materials from Apex Learning. Curriculum Course 01: Diploma in Construction Management Introduction Project Life Cycle and Success Cost Management Preliminary Site Investigation and Site Organisation Site Management Planning and Management of Equipment Materials Management Vendor Analysis Procurement Stock Control The Main Participators Quality Assurance and Customer Care Legal Aspects of Contracting Communications, Information and Documentation Health and Safety And Much More... Course 02: Building Surveyor Building Survey: An Introduction Building Law Principles Building Procurement and Contract Administration Building Information Modelling Building Technology The Procedure of Building Survey and Surveys of Historic Buildings Beginning of the Survey: Foundation and In-depth Survey in Walls Ground Level Investigation: Floors and Investigation Above the Ground: Roofs and Chimneys Inspection of Joinery and Woodwork Finishes and Surfaces of the Building Services Inspection Building Pathology Building Adaption Understanding Work Breakdown Structure Report Writing Legal Aspects How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this bundle. Requirements Our course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

24 Hour Flash Deal **33-in-1 Level 2 Business Improvement Certification Mega Bundle** Level 2 Business Improvement Certification Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps towards a successful long-term career by studying the Level 2 Business Improvement Certification package online with Studyhub through our online learning platform. The Level 2 Business Improvement Certification bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Level 2 Business Improvement Certification course provides complete 360-degree training on Level 2 Business Improvement Certification. You'll get not one, not two, not three, but thirty-three Level 2 Business Improvement Certification courses included in this course. Plus, Studyhub's signature, Forever Access, is given as always, meaning these Level 2 Business Improvement Certification courses are yours for as long as you want them once you enrol in this course This Level 2 Business Improvement Certification Bundle consists of the following career-oriented courses: Course 01: Business Management Course 02: Diploma in Lean Process and Six Sigma Course 03: Process Mapping Course 04: RCA: Root Cause Analysis Course 05: Quality Management and Strategic Training Course 06: 5S Lean Methodology Course 07: Good Manufacturing Practises (GMP) Course 08: Change Management Course 09: Strategic Business Management Course 10: Business Management and Finance Course 11: Financial Planning Course 12: Tax Strategy and Financial Planning for Beginners Course 13: Strategic Planning and Implementation Course 14: Enterprise Resource Planning (ERP) Course 15: Business Analysis Certification and Corporate Investigation Training Course 16: Product Management Course 17: Investment: Complete Investing Course Course 18: Fundraising Course 19: Crowdfunding Confidential: Easy Ways to Boost Fundraising Course 20: Branding Fundamentals for New Business Course 21: Ecommerce Management Certification, Branding and Marketing Course 22: Lean Production, Logistics and Supply Chain Management Training Course 23: Lean Organisation Management Principles, Processes, and Techniques Course 24: Customer Relationship Management (CRM) Course 25: Business Model Canvas for Business Plan Course 26: Leadership Skills Training Course 27: Operations and Time Management Course 28: Business Networking Skills Course 29: Cash Flow Management in Small Businesses: Key Considerations Course 30: Corporate Relationship Goals for Success Course 31: Public Speaking: Presentations like a Boss Course 32: Project Management Course 33: Risk Management In this exclusive Level 2 Business Improvement Certification bundle, you really hit the jackpot. Here's what you get: Step-by-step Level 2 Business Improvement Certification lessons One-on-one assistance from Level 2 Business Improvement Certification professionals if you need it Innovative exams to test your knowledge after the Level 2 Business Improvement Certification course 24/7 customer support should you encounter any hiccups A top-class learning portal Unlimited lifetime access to all thirty-three Level 2 Business Improvement Certification courses The digital certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Level 2 Business Improvement Certification certificate and transcript on the next working day Easily learn the Level 2 Business Improvement Certification skills and knowledge you want from the comfort of your home The Level 2 Business Improvement Certification course has been prepared by focusing largely on Level 2 Business Improvement Certification career readiness. It has been designed by our Level 2 Business Improvement Certification specialists in such a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one-on-one assistance will also be provided if it's required by any learners. The Level 2 Business Improvement Certification Bundle is one of the most prestigious trainings offered at StudyHub and is highly valued by employers for good reason. This Level 2 Business Improvement Certification bundle course has been created with thirty-three premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Level 2 Business Improvement Certification Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Level 2 Business Improvement Certification Elementary modules, allowing our students to grasp each lesson quickly. The Level 2 Business Improvement Certification course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card, you will get discounts on things like music, food, travel, clothes, etc. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Level 2 Business Improvement Certification training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Level 2 Business Improvement Certification Please note, To get qualified you need to enrol the below programmes: Level 2 Certificate in Business Improvement Techniques (RQF) Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Level 2 Business Improvement Certification course, all you need is - A smart device A secure internet connection And a keen interest in Level 2 Business Improvement Certification Career path You will be able to kickstart your Level 2 Business Improvement Certification career because this course includes various courses as a bonus. This Level 2 Business Improvement Certification is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Level 2 Business Improvement Certification career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Highlights of the Course Course Type: Self-paced online course Duration: 2 Hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Know the fundamentals of canine first aid. Recognise and avoid any dangers that dogs can encounter Know how to safeguard their safety in an emergency Learn how to use your first aid knowledge to treat a range of dog injuries. Learn safe dog travel techniques to avoid accidents. Understand how to conduct efficient and frequent health checks  Dog First Aid Training This course will assist you in gaining the necessary knowledge and abilities to provide emergency first aid to dogs until further assistance can be provided. You will learn from expert instructors with experience in the field who will impart the most relevant expertise and best practices. Effective dog first aid skills and techniques Safety precautions that should be maintained Master the methods to travel safely with dogs Methods to care for older and young dogs Perform health checks and dog CPR This Dog First Aid Training course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. Who is this course for? This course is ideal for first-aiders looking to acquire the essential knowledge and credentials to ensure a safe environment for dogs This course is open to dog groomers, dog trainers or anyone who works or takes care of dogs regularly This course is also ideal for dog owners who want to acquire the skills to provide first-aid assistance in case of an emergency. Beginners and aspiring individuals who want to work as first-aider can also take this Canine first aid course Entry Requirements This Canine first aid course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone and a reliable internet connection. Assessment This Pet first aid class assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure.  Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment, the pass mark is 60%. Advance Your Career This Dog first aid training will provide you with significant opportunities to enter the relevant job market and select your desired career path. Additionally, by showcasing these skills on your resume, you will be able to develop your career, face more competitors in your chosen sector, and increase your level of competition. If you are looking for Dog Grooming, Dog Behaviour and Dog First Aid Diploma, enrol into our affordable and highly informative course, which will open your door towards a wide range of opportunities within your chosen sector. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Module 1: Introduction Dog First Aid Module 1: Introduction Dog First Aid 00:15:00 Module 2: Primary Assessment Dog First Aid Module 2: Primary Assessment Dog First Aid 00:20:00 Module 3: Personal Safety Dog First Aid Module 3: Personal Safety Dog First Aid 00:15:00 Module 4: First Aid Procedures Mod Module 4: First Aid Procedures Mod 00:25:00 Module 5: Hazards For Dogs Dog First Aid Module 5: Hazards For Dogs Dog First Aid 00:15:00 Module 6: Keeping Safe In an Emergency Module 6: Keeping Safe In an Emergency 00:20:00 Module 7: Travelling With Dogs Module 7: Travelling With Dogs 00:20:00 Module 8: Caring for Older and Yound Dogs Module 8: Caring for Older and Yound Dogs 00:25:00 Module 9: Health Check Dog First Aid Module 9: Health Check Dog First Aid 00:15:00 Conclusion Conclusion 00:20:00 Assessment Assessment - Dog First Aid Training 00:10:00 Obtain Your Certificate of Achievement Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now! Why is Microsoft important in the workplace? From project management to office coordination, having a stronger command of Microsoft Word, Excel, PowerPoint, Teams, Power BI, OneDrive, and other programmes will benefit your organisation and your work. Also, Microsoft skills can make your work life so much easier that you can complete your tasks in minutes that would take others hours. So enhance your skills and become that go-to guy everyone envies. Industry experts have developed this bundle, which has already helped many learners like you. So, If you want to learn how to use the most popular Microsoft tools, you don't need to look any further than this bundle. This bundle is the only thing you need to go from a complete novice to a skilled Microsoft user. So, enrol in this all-in-one bundle and start learning today. Along with this course, you will get 10 premium courses, an original Hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Bundle Consists of the following Premium courses: Course 01: Microsoft SQL Server Development for Everyone Course 02: MS Word Diploma Course 03: Advanced Diploma in MS Excel Course 04: PowerPoint Diploma Course 05: The Complete Microsoft OneDrive Course Course 06: The Complete Microsoft Outlook Masterclass Course 07: New Functions in Microsoft Excel 2021 Course 08: Complete Microsoft Power BI 2021 Course 09: Microsoft Teams Course 10: Outlook Tips and tricks Course 11: Touch Typing Essentials How will I get my Certificate? After successfully completing the Course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) PS The delivery charge inside the UK is £3.99, and the international students have to pay £9.99. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Our course is suitable for all. Requirements This course has no prior requirements. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Office Administrator PA Secretary Office Worker Manager And much more... Certificates Certificate of completion Digital certificate - Included

Are you having a hard time controlling workplace violence? We highly recommend that you take this management course which will greatly help you in this respect. This course is specialising on workplace violence to teach you the right way to resolving issues and deal with violence in your place of work. Description: Workplace harassment or violence can hinder the success of your business. Employees that are unsecured and unsatisfied with their workplace can affect their working performance. Thus, learning how to manage workplace violence will help you. You will learn about violence and how to understand bullies in your workplace. You will also learn to create risk assessment and recognise your responsibilities for the organisation you are working for. Learn how to develop relevant effective policies and procedures that you could apply in your organisation. Who is the course for? Business professionals who need to learn about workplace violence management. People who have an interest in knowing how to handle work violence. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Level 2 Certificate in Workplace Management: Violence is a useful qualification to possess, and would be beneficial for the following careers: Businessmen Entrepreneur Human Resource Manager Life Coach Mentor. Level 2 Certificate in Workplace Management: Violence Module One - Getting Started 00:30:00 Module Two - What Is Workplace Harassment 01:00:00 Module Three - Identifying the Bully 00:30:00 Module Four - How to Handle Workplace Violence 01:00:00 Module Five - Risk Assessment (I) 00:30:00 Module Six - Risk Assessment (II) 00:30:00 Module Seven - Being the Victim 02:00:00 Module Eight - Checklist for Employers 00:30:00 Module Nine - Interview Process 01:00:00 Module Ten - Investigation Process 00:30:00 Module Eleven - Developing a Workplace Harassment Policy 02:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Activities 00:00:00 Mock Exam Mock Exam- Level 2 Certificate in Workplace Management: Violence 00:20:00 Final Exam Final Exam- Level 2 Certificate in Workplace Management: Violence 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Do you need to learn more about workplace management and be an expert in it? If you are searching to learn about management to practice it in your organisation, this course will help you to become a management expert. Description: Anyone who wants to have a successful workplace needs to have proper management skills, especially civility. In this course, you will learn what civility is and what its behavioural indicators are? You will understand the costs of civility and its rewards for your workplace. You will know the proper workplace etiquettes and the basic styles of conflict resolution. Acquire the skills in diagnosing causes of uncivil behaviour and understand the role of forgiveness. Gain the ability to recommend the procedure for systematising civil behaviour suited for your workplace.In this course you will learn the necessary skills, knowledge and information about Workplace Management for your business or organisation to succeed.  Who is the course for? Professionals who are in need of management skills. People who have an interest in knowing workplace management. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Level 2 Certificate in Workplace Management: Civility is a useful qualification to possess, and would be beneficial for the following careers: Businessmen Entrepreneur Executive Director Senior Manager Team Leader. Level 2 Certificate in Workplace Management: Civility Module One - Getting Started 00:30:00 Module Two - Introduction 01:00:00 Module Three - Effective Work Etiquette 01:00:00 Module Four - Costs and Rewards 01:00:00 Module Five - Conflict Resolution 00:30:00 Module Six - Getting to the Cause 01:00:00 Module Seven - Communication 01:00:00 Module Eight - Negotiation 00:30:00 Module Nine - Identifying Your Need 01:00:00 Module Ten - Writing a Civility Policy 01:00:00 Module Eleven - Implementing the Policy 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Activities 00:00:00 Mock Exam Mock Exam- Level 2 Certificate in Workplace Management: Civility 00:20:00 Final Exam Final Exam- Level 2 Certificate in Workplace Management: Civility 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00