14143 Organ courses

This is an excellent introduction to health and safety in the workplace and will benefit all employees, particularly those who may be accepting a health and safety role, such as a safety representative within their organisation. A range of subjects are covered including: The roles and responsibilities for health, safety and welfare in the workplace The value and process of risk assessments The identification and control of workplace hazards How to respond to workplace incidents and accidents.

About this training course The smart meter or smart grid represents the next-generation electrical power system. This system uses information, data & communication technology within generation, delivery and consumption of electric energy. This 4-day course will equip you with the innovations that are shaping the power generation and distribution systems and will cover topics ranging from Smart Metering Architecture, Cybersecurity, Smart Grid Systems and Power Line Communications. Training Objectives By participating in this course, you will be able to: Comprehend the Smart Grid and Smart Meters architecture Review latest trends and challenges within the Smart Grid Technology Perform analysis on smart electronic meters Comply with regulatory and metering standards Recognize the importance of cybersecurity in smart grids Maximize efficiency, reliability, and longevity of your smart meters and equipment Gain valuable insights into power quality and harmonics Target Audience This course will greatly benefit the following groups but not limited to: Smart Grid managers and engineers Smart Meters managers and engineers Power plant managers Outage managers Maintenance and operations engineers Power regulatory personnel Transmission managers and engineers Distribution managers and engineers IT managers Renewable energy managers and engineers Course Level Basic or Foundation Intermediate Training Methods The training instructor relies on a highly interactive training method to enhance the learning process. This method ensures that all participants gain a complete understanding of all the topics covered. The training environment is highly stimulating, challenging, and effective because the participants will learn by case studies which will allow them to apply the material taught in their own organization. Course Duration: 4 days in total (28 hours). Training Schedule 0830 - Registration 0900 - Start of training 1030 - Morning Break 1045 - Training recommences 1230 - Lunch Break 1330 - Training recommences 1515 - Evening break 1530 - Training recommences 1700 - End of Training The maximum number of participants allowed for this training course is 25. This course is also available through our Virtual Instructor Led Training (VILT) format. Trainer Your expert course leader is a professional engineer with extensive experience in power system studies, substation design field-testing, and EHS programs settings for Mining and Electrical Utilities sectors. He was formally the Engineering Manager at GE Canada in Ontario. He received his M.Sc. in electrical engineering from the University of New Brunswick and his MBA from Laurier School of Business in Waterloo. He has managed and executed more than 150 engineering projects on substation design EMF audits and power system studies and analyses, EMF audits and grounding audits, for major electrical utilities, mines, oil and gas, data centers, industrial and commercial facilities in Canada and the U.S. He is a certified professional engineer in the provinces of Ontario and Alberta. He has various IEEE publications, has served as a technical reviewer for many IEEE journals in power systems and control systems, and is the chair of the Industry Application Chapter (IAS) for IEEE Toronto Section. He remains a very active member for the IEEE substation committee of IEEE Std. 81 ground testing (WGE6) and IEEE Std. 80 ground design (WGD7). A certified electrical safety trainer by GE Corporate and a Canadian Standard Association (CSA) committee member at the mining advisory panel for electrical safety, he also taught many technical courses all over Canada to industrial customers, electrical consultants as well as to electrical utilities customers. Highlighted Projects: Various Power System Studies for 345/230 kV Stations - Nova Scotia Power (EMERA) RF audits for Telecom tower and antennas - Cogeco/Rogers Mobile Power System analysis - Powell Canada Structural/Geotechnical Design and upgrades - Oakville Hydro Underground Cables testing and sizing - Plan Group Relay programming and design optimization - Cenovus Canada Different Arc Flash Analysis and BESS Design - SNC Lavalin Environmental site assessment (ESA) Phase I/II for multiple stations - Ontario Electromagnetic compatibility (EMC) assessment for Toronto LRT expansion - MOSAIC Battery energy storage system (BESS) installation at City of London - Siemens Canada EMF audits for 500 kV Transmission Lines - Hydro One EMF audits for 500 kV Transmission Lines - Hydro Quebec AC interference for 138 kV line modeling and mitigations - HBMS Mine POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

LTE Architecture and Protocols course description This course provides a comprehensive tour of the LTE architecture along with services provided and the protocols used. What will you learn Describe the overall architecture of LTE. Explain the information flows through LTE. Describe the LTE security. Describe LTE mobility management. Recognise the next steps for LTE. LTE Architecture and Protocols course details Who will benefit: Anyone working with LTE. Prerequisites: Mobile communications demystified Duration 3 days LTE Architecture and Protocols course contents Introduction History, LTE key features. The 4G ITU process. The LTE 3GPP specifications. Specifications. System Architecture LTE hardware architecture. UE architecture and capabilities. E-UTRAN and eNB. EPC, MME functions, SGW, PGW and PCRF. System interfaces and protocol stacks. Example information flows. Dedicated and default bearers. EMM, ECM, RRC state diagrams. Radio transmission and reception OFDMA, SC-FDMA, MIMO antennas. Air interface protocol stack. Logical, transport and physical channels. Frame and slot structure, the resource grid. Resource element mapping of the physical channels and signals. Cell acquisition, data transmission and random access. MAC, RLC, PDCP protocols. LTE spectrum allocation. Power-on procedures Network and cell selection. RRC connection establishment. Attach procedure, including IP address allocation and default bearer activation. LTE detach procedure. Security in LTE networks LTE security features, identity confidentiality, ciphering and integrity protection. Architecture of network access security in LTE. Secure key hierarchy. Authentication and key agreement procedure. Security mode command procedure. Network domain security architecture. Security associations using IKE and IPSec. Mobility management RRC_IDLE, RRC_CONNECTED. Cell reselection, tracking area updates. Measurement reporting. X2 and S1 based handovers. Interoperation with UMTS, GSM and non-3GPP technologies such as cdma2000. QoS, policy control and charging QoS in LTE, EPS bearers, service data flows and packet flows. The architecture and signalling procedures for policy and charging control. Data transport using GPRS, differentiated services and MPLS. Offline and online charging in LTE. Delivery of voice and text messages over LTE Difficulties and solutions for Voice over LTE. Architecture and call setup procedures for circuit switched fallback. Architecture, protocols and call setup procedures in IP multimedia subsystem. Enhancements in release 9 LTE location services. Multimedia broadcast / multicast service and MBSFN. Cell selection, commercial mobile alert service. LTE Advanced and release 10 Impact of carrier aggregation on LTE air interface. Enhanced MIMO processing on uplink and downlink. Relaying. Release 11 and beyond. OAM and self organising networks Operation, administration, maintenance and provisioning for LTE. Self-configuration of base station parameters. Fractional frequency re-use, inter-cell interference co-ordination. Self-optimisation of base station procedures. Self-healing to detect and recover from faults.

About this Training Course This 3 full-day course provides a sound review of Pipeline Integrity Management strategies, in compliance with regulatory requirements, including self-assessment. The course is highly interactive and takes the form of lectures and case studies. On completion of the course, the participants will have a solid understanding of the procedures, strengths, limitations, and applicability of the main issues that comprise a Pipeline Integrity Management Program. The course incorporates API 1160 / 1173 and ASME B31.8S, and explains in detail the pipeline integrity requirements described in these standards. This course can also be offered through Virtual Instructor Led Training (VILT) format. Training Objectives Objectives of this course: Explore the latest techniques used to develop a comprehensive integrity management program covering both pipelines and their associated facilities Determine the necessary elements of such a program described in detail with examples of typical program content including an overarching view of where detailed risk analysis and defect assessment fits in the program Understand the scopes and contents of pipeline integrity standards i.e. API 1160 / 1173 and ASME B31.8S On completion of this course, the participants will be able to understand: Codes used in developing Integrity Management Plans, API 1160 / 1173 and ASME B31.8S, others The elements of an Integrity Management Plan Threat assessment Critical aspects of risk assessment Prevention and mitigation measures Characteristics and limitations of different inspection methods A risk-based approach to maintenance Target Audience The course is intended for supervisors, engineers and technicians responsible for ensuring the adequate protection of pipeline assets. In addition, maintenance planners, regulators and service providers to the pipeline industry will also benefit from attending this course. Course Level Basic or Foundation Trainer Your expert course leader is a Ph.D. Metallurgical Engineer with advanced expertise in asset integrity management of oil & gas production facilities, corrosion control, materials selection, chemical treatments, pipeline pigging, inspections, fitness-for-service evaluations, failure analysis and related consulting. He has 40 years of experience working for BP in Asia and South America, Amoco in the US, Intertek, and four years with Applus-Velosi in Southeast Asia. Practical Work Experience: AIM consultant with focus on Southeast Asia operations and clients Direct technical interface with clients on Velosi services Technical consultant for ongoing regional contracts and lead roles as auditor, instructor or facilitator Main clients have included the following organisations: BP and Vico Indonesia, Pertamina Offshore Northwest Java and West Madura Offshore (Indonesia), NCSP (Vietnam), ADCO-OPCO (Abu Dhabi), Thang Long (Vietnam), Exxon-Mobil (Malaysia) and Mubadala Petroleum (Indonesia). POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable

Enhance your skills in seismic interpretation in fold and thrust belts with EnergyEdge's course. Join our classroom training to gain valuable insights.

This full day workshop is designed to follow on and build on the learning from the 1-hour webinar to provide an embedded learning experience leading to acceptance and change of culture around neurodiversity. We understand the pressure managers can experience working within a neurodiverse team, this training is designed with managers in mind.

In this Advanced Bridal Hair and Makeup Course you are taught 20+ Bridal Makeup Looks and 37+ Bridal Hairstyles with scope to creating more than 50 makeup looks and more than 50 hairstyles. This course is suitable for beginners (no experience required) and professionals wishing to update their existing knowledge and skills and add new ones. The course is accredited by the Guild of Beauty Therapists, one of the largest trade bodies in the beauty industry. Accredited certificates help to obtain liability insurance, discounts (upto 35%) from makeup brands, and access to specialised hairstyling products through trade only companies. Whereas, non-accredited courses run by many academies are unable to provide such benefits. Students Work After Course All makeup, hairstyling, jewellery and outfit setting is done solely by the student. Practice Sessions All makeup, false eyelashes, hair pieces, padding, hair products tools and equipment will be provided for students to use during the course in their practice sessions. During this Advanced Bridal Hair and Makeup Course you will be given full details of all products and tools used, both high end and cheaper alternatives. A lot of information is covered therefore students should take suitable notes and photographs to assist in further practice after the course. For the first 4 days you will be practising makeup techniques learnt on the course on a model which you can bring, or one can be provided for you for an extra fee of £60 per day. Training heads / mannequins will be provided for students to use during the hairstyling part of the course. It is not practical to use live models as multiple hairstyles are demonstrated each day and it is necessary to use different hair products and backcombing. Continuous backcombing and application of strong hair products on a live model would cause severe damage to the hair. View Content for Advanced Bridal Course: Day 1, Makeup : Health and Safety including safety practices for covid-19. Importance of using correct PPE. Keeping Products and equipment clean – brush cleaners and makeup sanitisers. Different types of lighting, makeup chairs, additional equipment for speed and efficiency. How to make your business cost effective. Different types of primers for eye makeup and face makeup, and which ones to use according to skin type and skin tone. Different types of foundations. How to assess different skin types and skin tones. How to select the correct eye primer, face primer and foundation. Different makeup removers. Different moisturisers for different skin types. Recommendations for eyeshadow palettes especially for beginners. How to blend eyeshadows seamlessly. How to do eyebrows, ombre, natural, and 3D. Different types of eyebrow products. Different types of eyelashes. How to correctly apply false lashes. Different types of colour correctors, and how to use them. How to highlight and contour. Highlights and contouring products. How to apply blusher. Recommendations for blusher colours for different looks. How to identify different skin undertones to help select correct face and eye products. How to set makeup for lasting results. How to avoid creasing under eyes and around mouth. How to stop lipstick bleeding. Covering dark circles and blemishes. How to apply lipstick including over-lining lips. Different types of lipsticks.x How to do eyeliner including winged eyeliner. How to do smokey eyes. Which brushes to use. Different types of eyeliner and how to preserve gel eyeliner. Traditional Asian Bridal Makeup. How to change soft bridal makeup to bold bridal makeup. Foundation colours required for different ethnicities. How to do Glitter makeup How to apply mascara. Day 2, Makeup : Smokey eye makeup Registry makeup Mehndi makeup Engagement makeup How to transform one makeup look into a completely different makeup look to save time where clients have booked for more than one event on the same day, and time constraints apply. Bold Makeup – how to Smokey Eye Makeup. Spotlight or halo makeup Subtle makeup. Ombre Makeup. Ombre glitter makeup How to apply pigments. How to use or apply liquid foundation. Different tools for different applications. Where to purchase makeup tools and makeup products. How to apply for pro makeup artist discount schemes. Soft cut crease makeup Different types of setting sprays. How to use different highlighting products. How to prevent creasing under the eye and mouth. How to makeup last longer. How to conduct client trials. How to manage bookings. How to avoid scams. How to conduct phone consultations. How to deal with difficult / fussy clients. Must have products for beginners and how to build up your kit. Reverse highlighting and contouring. Colour correction theory. How to use an artist colour wheel to coordinate eyeshadow colours. Customer care. How to use glitter. Day 3, Makeup : How to highlight and contour for different face shapes i.e. corrective highlighting and contouring. How to identify different eye shapes. How to apply makeup for different eye shapes. Advanced foundation makeup technique for flawless bridal makeup. Monolid eye makeup Protruding eye makeup Hooded eye makeup. Downturned eye makeup. How to select the correct style of lashes for different eye shapes. How to make small eyes look bigger. Different lip shapes and how to correct them. Ombre lips. How to make lips look bigger. Arabic makeup Cut crease makeup Double cut crease makeup Floating cut crease makeup Glitter cut crease makeup Day 4, Makeup : Photographic makeup technique. How to make your client look more than 2 tones lighter than their natural skin tone without skin looking grey or ashy. Dos and Don’ts of baking. Sweatproof / waterproof makeup. How to set makeup for hot weather and destination weddings in hot countries such as Dubai, etc. Glass skin technique and products. Nude lipstick for different skin tones. 3D eye makeup How to customise / change foundation colour for different skin tones. Makeup products for dark skin tones Mature ladies makeup techniques and products. Marketing and social media. How to organise your own photoshoots. Advice and tips on photography to showcase your work. European bridal makeup Day 5, Hairstyling : Health and Safety including safety practices for covid-19. Importance of using correct PPE. Advice on purchasing mannequins for further practice after the course. How to wash the mannequins hair and which products to use. How to apply for trade cards for specialist hair products. Must have hair products, high end and cheaper alternatives. Must have tools for hairstyling, high end and cheaper alternatives. What advice to give clients for prepping hair. How to conduct trials. How to prepare and conduct bookings. Customer care. How to avoid customer scams. Phone consultations. Which hair pieces required for different hairstyles and where to purchase. Different types of padding required for different hairstyles. How to make your own padding. Traditional bridal bun. How to create different designs on a bridal bun. How to section hair. How to create a vintage fringe with side parting. How to backcomb correctly. Half up half down. Layered vintage fringe with middle parting. Messy Plait. Low messy / curly bun. How to change one hairstyle into another to save time for clients with multiple bookings. How to pop synthetic hair. Different types of pins. How to secure jewellery where padding has been used in the hairstyle. How to secure the dupatta where padding has been used in the hairstyle. Day 6, Hairstyling : Side bun 1. Side bun 2. Greek braid 1. Greek braid 2. Structured bun. Simple curls (barrel or ringlet). Hollywood waves. How to prep hair. Products required to create different textures for different hairstyles. Textured updo. Messy updo. Textured updo. Messy updo. Textured fringe. How to curl synthetic hair. Mermaid hair. How to make curls last longer. Sleek bun. Sleek low bun. How to secure jewellery when no padding has been used for the hairstyle. How to secure the dupatta when no padding has been used for the hairstyle. Day 7, Hairstyling : French braid. Fishtail braid. Boho pull through braid. Textured plait. How to create extra long plaits for asian brides. Solutions for thinning hair. How to create volume for fine hair and medium thickness hair. Backcombing to create volume. How to apply clip-in hair extensions. Boho frech braid updo. French braid bridal updo. French twist. Textured hairstyle for the and / or short hair. Plaited fringe. Dutch twist braid. Dutch braid. Day 8, Hairstyling : Textured High Bun / Top Knot Low Textured Bun Textured Low Bun with Pulled Lines 3D Curls Half Up Half Down Textured Low Curly Bun Introduction to Russian / textured hairstyling. How to prep Hair for Russian Hairstyles. Products and tools required for Russian Hairstyling. How to create Texture for Russian Hairstyles. How to create lines for Russian Hairstyles. Different types of padding for Russian Hairstyling. Correct way to crimp hair. Correct way to backcomb hair. Optional Day 9, Photoshoot You will receive professionally edited images for your portfolio to kick start your new career. The model, photographer, jewellery and outfit are all provided. The tutor is present to provide guidance with the hairstyle and makeup thus reinforcing all that has been learnt on the course. Photoshoots take place on Tuesdays, Wednesdays, and Thursdays following the end of the hair and makeup course. The Photoshoot is Evidence of the Students Achievement The students portfolio work is strictly the students work only i.e. the student has done all the makeup, all the hairstyle, and all the jewellery and outfit setting by themselves at the end of the course without any physical help from the tutor or anyone from her team. Many other teaching establishments pass off pictures as students work whereas the tutor or helper usually do all the hairstyling, and dupatta and jewellery setting themselves, and the student only does the makeup, and in some instances makeup by the student is done on only half the face, whereas the tutor has done makeup on the other half. The whole point of doing a hair and makeup course should be so that the student can complete total hair and makeup looks by themselves by the end of the course without any further help. Course Benefits The Advanced Bridal Hair and Makeup Course teaches students to confidently style hair and apply makeup on asian, middle eastern and European brides and party guests for different functions. You will learn about hair and makeup products and tools. You will be able to offer your clients different styles of makeup both bold and subtle. You will be taught how to deal with clients with different features and skin tones (including dark skin tones). You are taught advanced bridal makeup techniques on the fourth day of the course. We teach you how to create several hairstyles from one basic foundation. We also show you how to transform one hairstyle into another within minutes. You will learn how to prep different hair textures. Students are taught a huge range of hairstyles including advanced bridal hairstyles. On the eighth day of the course students are taught how to create some Russian hairstyles and the latest textured hairstyles.You will gain a detailed knowledge of techniques and products both high end and cheaper brands. You will be able to start your business as a professional hair and makeup artist without wasting money on unnecessary products and equipment. Successful completion of the course rewards students with 3 accredited certificates: Asian Bridal Makeup, Asian Bridal Hairstyling, and Professional Standards for Therapists. Thus enabling students to apply for makeup discount schemes, and gain access to specialised tools and products from trade only companies for professional hairstylists. This course is designed to maximise the success of your business and earning potential. We teach you not just the current makeup trends and hairstyles but also the types of looks and hairstyles expected to be in demand in the near future. We are probably the only training academy offering students advice and tips on how to create their own portfolio to suit their budget. Fees & Enrolment for Advanced Bridal Course Class Size: All courses are limited to a maximum of 3 students per class. Each student receives plenty of individual attention in all aspects of learning to fully benefit from the course. Course Location: Slough, near Heathrow, Hounslow and Southall. Easily accessible by road (Junction 5 of M4) and train (Slough Station – Elizabeth Line (London Underground) and National Rail (15 minutes from Paddington station, central London)). Course Timings: 10am – 5pm Course Fee: £1595 for 8 Days without photoshoot or £2400 for 9 Days with photoshoot Course Dates are below. If these dates are not suitable then we may be able to accommodate provided we have 1-2 months advance notice, please ask. (Refreshments and lunch is provided free of charge)

The NCSP® ISO 27001 Specialist accredited (APMG International), certified (NCSC/GCHQ-UK), and recognized (DHS-CISA-USA) certification course teaches Digital Business, Operational Stakeholders, Auditors, and Risk Practitioners a Fast-Track approach to adopting and adapting the ISO 27001 controls in the context of a NIST Cybersecurity Framework program.This course looks at the impact of adapting a principled approach to an enterprise risk management framework to better support cybersecurity decisions within the context of the selected informative reference. It guides participants on the best approach to adapt, implement, and operate (AIO) a comprehensive cybersecurity program that integrates into existing organizational capabilities and incorporates the selected Informative Reference. NCSP® ISO 27001 Specialist introduces the integration of typical enterprise capabilities with cybersecurity from the perspective of the selected cybersecurity informative reference. The overall approach places these activities into systems thinking context by introducing the Service Value Management System composed of three aspects, governance, assurance, and the Z-X Model. With this in place, the course presents the approach to adapt, implement, operate, and improve the organizational cybersecurity posture that builds on the application of the FastTrack™ presented in the NCSP Practitioner. The NIST Cybersecurity Professional (NCSP®) program is the industry's first accredited certification training program that teaches organizations how to build a Digital Value Management Overlay System capable of leveraging the NIST Cybersecurity Framework to deliver the secure, digital business outcomes expected by executives, government regulators, and legal advisors.

The NCSP® 800-171 Specialist accredited (APMG International), certified (NCSC/GCHQ-UK), and recognized (DHS-CISA-USA) certification course teaches Digital Business, Operational Stakeholders, Auditors, and Risk Practitioners a Fast-Track approach to adopting and adapting the 800-171 controls in the context of a NIST Cybersecurity Framework program. This course looks at the impact of adapting a principled approach to the enterprise risk management (ERM) framework to better support cybersecurity decisions, establishing the context for the selected informative reference (IR). It guides participants on the best approach to adapting, implementing, and operating (AIO) a comprehensive cybersecurity program that can be integrated into the existing organizational capabilities and incorporates the selected IR. NCSP® 800-171 Specialist introduces the integration of typical enterprise capabilities with cybersecurity from the selected cybersecurity IR perspective. The overall approach places these activities into a systems-thinking context by introducing the service value management system (SVMS), including governance, assurance, and the Z-X model. With this in place, the course presents the approach to adapt, implement, operate, and improve the organizational cybersecurity posture that builds on the application of the FastTrack™ concept presented in the NCSP Practitioner course. The NIST Cybersecurity Professional (NCSP®) program is the industry's first accredited certification training program that teaches organizations how to build a Digital Value Management Overlay System capable of leveraging the NIST Cybersecurity Framework to deliver the secure, digital business outcomes expected by executives, government regulators, and legal advisors.

Certified Business Relationship Manager (CBRM®): In-House Training: In-House Training The CBRM® Practitioner Qualification is intended for the intermediate-to-advanced Business Relationship Manager, as it focuses on advancing to the role of Strategic Business Relationship Manager. As such, the primary focus is on strategic business relationship management, leveraged to optimize business value to the enterprise. The purpose of the Practitioner qualification is to confirm whether the candidate has achieved sufficient understanding and competence to perform the role of Strategic Business Relationship Manager. To pursue the CBRM® certification, a candidate must be a certified Business Relationship Management Professional (BRMP®). What You Will Learn The successful candidate will demonstrate deep understanding and ability to perform the Strategic BRM role. Specifically, the candidate will: Effectively communicate the purpose and objectives of the Strategic BRM role and how to optimally position that role for maximum effectiveness within the enterprise Understand how to use their personal power and influence to build business relationships and foster a culture that excels at business value results Apply the Strategic Relationship Management processes and techniques to build and sustain trust relationships spanning Business Partner and Provider networks Be able to assess Business Demand Maturity and Business Relationship Maturity and how these might evolve over time Be able to assess Provider Capability Maturity and BRM Competencies and identify key areas needing improvement Be able to apply cross-organization communication techniques to clearly articulate real Provider / business value delivered to the organization Be able to influence executive leaders in their use of Provider Capabilities and Assets based upon potential business value and convergence with business strategy Promote and catalyze business innovation in the Provider's sphere of influence Be able to use the Business Value Management process, techniques, and metrics to define, realize, and optimize the value of Provider capabilities and assets Apply Business Partner Experience Management so as to foster a positive Business Partner perception of Provider capabilities as an essential element of building and sustaining trust relationships Shape strategic agendas for optimum business value, with due consideration of external compliance requirements and potential risks to the business Understand the implications of Lean / Agile methods for the BRM role and capability Influence the development and deployment of available Provider capabilities based upon business need and potential to enable or create business value. Apply Business Capability Management to determine and acquire enabling capabilities pursuant to strategic outcomes Apply Business Capability Management to determine and acquire enabling capabilities pursuant to strategic outcomes Contribute to Business Transition Management in order to foster organizational understanding, support, adoption, and business value results of investments in new business capabilities Course Introduction Explain the House of BRM, recalling the BRM Core Disciplines, competencies required for the BRM role, and necessary conditions for protecting the integrity of the role Recall the key BRM concepts, processes, and techniques Understand the Business Relationship Maturity Model and the Five Relationship Maturity Levels Understanding Business Relationship Maturity and Value The Strategic BRM Role and Capability BRM Impact on Business Value Introduction to the ACME Leisurewear Case Scenario that is used through the course Assessing BRM Context Clarifying Issues Conducting a Business Demand Maturity Assessment Conducting a Business Relationship Maturity Assessment Conducting a Provider Capability Maturity Assessment Shaping the Business Partner's experience with the Provider The BRM role in Service Management Developing Strategic Relationships How to assess Strategic Relationships and plan for their improvement How to achieve business impact through influence and persuasion How to plan and execute BRM formal communications Organizational considerations for BRM deployment How to determine appropriate BRM performance measurement Optimizing Business Value Formulating and Clarifying Business Strategy Catalyzing Business Innovation Business Capability Management Value Management Planning Portfolio Management Business Transition Planning Business Value Optimization Summary and CBRM Exam Preparation Course Summary CBRM Syllabus Review Format and structure of the CBRM® Practitioner Exam Exam hints and tips Sample Exam