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Course overview Gain the skills to manage project costs effectively with the Construction Cost Estimating and Cost Control course. In this course, you will discover the effective methods for cost estimating and controlling.  This Construction Cost Estimating and Cost Control course explains the importance of cost estimation in construction in precise concepts. It will introduce you to the role of a cost estimator and discuss the new aspects of cost estimation. In addition, you will identify the principal elements and factors influencing cost estimating decisions. You will discover the significance of controlling costs and understand the material management process. By the end of the course, you will have a solid grasp of what makes a reasonable project cost estimate and have the skills to deliver projects under budget.  Learning outcomes Deepen your understanding of Construction Management Have a solid grasp of cost estimation in project management Explore the new aspects of cost estimation Learn about the elements and factors influencing cost estimation Discover the cost controlling techniques Strengthen your knowledge of cost estimation in the construction Gain an excellent understanding of project cost management Determine the process of project material management Who is this course for This Construction Cost Estimating and Cost Control course is ideal for aspiring professionals who want to learn the processes included in project cost management. The skills developed in the learning process will provide tremendous career opportunities. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over. Good understanding of English language, numeracy and ICT skills are required to take this course. Certification After you have successfully completed the course, you will obtain an Accredited Certificate of Achievement. And, you will also receive a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy for £39 or in PDF format at the cost of £24. The PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose Us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos and materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; United Kingdom & internationally recognized accredited qualification; Access to course content on mobile, tablet and desktop from anywhere, anytime; Substantial career advancement opportunities; 24/7 student support via email. Career Path The valuable Construction Cost Estimating and Cost Control Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Construction Manager Construction Cost Estimator Construction worker Property Developer Independent builder or decorator Construction Cost Estimating and Cost Control Module 1- Introduction to Construction Management 00:18:00 Module 2- Cost Estimation 00:36:00 Module 3- Role of Cost Estimator and New Aspects of Cost Estimation 00:12:00 Module 4 - Elements and Factors influencing Cost Estimation 00:18:00 Module 5 -Cost Estimation in Construction Industry 00:40:00 Module 6 - Cost Management 00:21:00 Module 7 - Management of Material for construction 00:22:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

We are proud as a training organisation to be able to deliver this course in small groups. We only allow a maximum of 5 learners to attend this course as this ensures learners receive the support they require and plenty of hands on opportunity to learn this healthcare skill. This training course is delivered by Healthcare Professionals with many years of on-the-job experience and who can guide you through the theoretical and practical elements of this essential healthcare skill, and answer any questions that may arise during your training.

Level 5 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

Customer Service Level 2: In today's competitive landscape, customer service isn't just a nice-to-have; it's a critical component of business success. The ability to provide exceptional customer service can be the difference between thriving and merely surviving in the market. Building upon the foundational principles covered in Customer Service Level 1, our comprehensive Customer Service Level 2 course delves deeper into advanced strategies and techniques to elevate your customer experience to new heights.   Module 1: Introduction to Customer Service The foundation of exceptional customer service begins with a thorough understanding of its principles and importance. In this module, participants will gain insights into the fundamental concepts of customer service, including its role in business success, the impact of positive customer experiences, and the psychology of customer satisfaction. Through interactive lessons and case studies, learners will develop a solid understanding of why customer service excellence is crucial for organizations across industries. Module 2: Customer Needs Assessment and Problem Solving Anticipating and addressing customer needs effectively is a cornerstone of outstanding customer service. This module equips participants with the skills to assess customer requirements accurately and proactively identify potential issues before they escalate. Through role-playing exercises and real-world scenarios, learners will hone their problem-solving abilities and learn how to tailor solutions to meet the unique needs of each customer. Module 3: Effective Customer Engagement and Relationship Management Building strong and lasting relationships with customers is essential for fostering loyalty and driving repeat business. In this module, participants will discover strategies for engaging customers effectively across various touchpoints, including in-person interactions, phone calls, emails, and social media platforms. Through practical tips and best practices, learners will learn how to cultivate trust, empathy, and rapport with customers, leading to enhanced satisfaction and loyalty. Module 4: Handling Complaints and Service Recovery Even the best organizations encounter challenges and complaints from customers. However, it's how these issues are addressed and resolved that truly sets companies apart. In this module, participants will learn proven techniques for managing customer complaints with professionalism and empathy. From active listening and de-escalation strategies to offering appropriate solutions and service recovery, learners will gain the confidence and skills needed to turn negative experiences into opportunities for customer delight. Module 5: Multi-Channel and Global Customer Service In today's interconnected world, customers expect seamless service experiences across multiple channels and geographic locations. This module explores the complexities of providing customer service in a global, multi-channel environment. Participants will learn how to leverage technology effectively to streamline communication and support processes, while also respecting cultural nuances and preferences. Through case studies and practical exercises, learners will gain insights into best practices for delivering exceptional customer service in diverse settings.   Course Features: Interactive Learning: Engaging multimedia content, including videos, quizzes, and simulations, keeps participants actively involved throughout the course. Expert Instruction: Our experienced instructors bring a wealth of knowledge and real-world experience to guide learners through each module. Practical Applications: From role-playing exercises to case studies, participants will have ample opportunities to apply their newfound knowledge in realistic scenarios. Flexible Learning: Access the course anytime, anywhere, via our user-friendly online platform, allowing participants to learn at their own pace and convenience. Certification: Upon successful completion of the course, participants will receive a certificate, recognizing their commitment to excellence in customer service.   Conclusion: Customer Service Level 2 is designed for professionals who are committed to delivering exceptional customer experiences and driving business success. Through a comprehensive curriculum covering advanced topics such as needs assessment, problem-solving, relationship management, complaint handling, and global service delivery, participants will emerge with the skills and confidence needed to excel in today's competitive marketplace. Join us on this transformative journey and elevate your customer service to the next level. Course Curriculum Module 1 Introduction to Customer Service Introduction to Customer Service 00:00 Module 2 Customer Needs Assessment and Problem Solving Customer Needs Assessment and Problem Solving 00:00 Module 3 Effective Customer Engagement and Relationship Management Effective Customer Engagement and Relationship Management 00:00 Module 4 Handling Complaints and Service Recovery Handling Complaints and Service Recovery 00:00 Module 5 Multi-Channel and Global Customer Service Multi-Channel and Global Customer Service 00:00

Course overview If you're considering learning criminal psychology and profiling, you're making a wise choice. Take the proper steps with this Criminal Psychology and Profiling Masterclass training and develop a higher level of victim protection. This Criminal Psychology and Profiling Masterclass course breaks tools and techniques to enhance your understanding of criminal psychology. You will discover how mental disorders influence criminal behavior. You will learn about the different crime categories and understand the methods and procedures of Forensic Science. You will also explore the purpose of offender profiling and learn how to identify the perpetrators of a severe crime through behavioral investigative advice.  Learning outcomes Deepen your understanding of criminal psychology Have a solid grasp of crime and types of crime Determine the influence of mental disorders in criminal behavior Understand Forensic Science Identify the phases of profiling Understand Criminal Profiling: Science, Logic and Metacognition Learn about Offender Profiling: pragmatic solution and behavioral investigative advice Strengthen your knowledge of victimology Who is this course for This Criminal Psychology and Profiling Masterclass course is ideal for aspiring professionals interested in learning Criminal Psychology and Profiling applications. Moreover, anyone involved in policing will also benefit from this course. The skills developed in the learning process will provide tremendous career opportunities. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over. Good understanding of English language, numeracy and ICT skills are required to take this course. Certification After you have successfully completed the course, you will obtain an Accredited Certificate of Achievement. And, you will also receive a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy for £39 or in PDF format at the cost of £24. The PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose Us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos and materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; United Kingdom & internationally recognized accredited qualification; Access to course content on mobile, tablet and desktop from anywhere, anytime; Substantial career advancement opportunities; 24/7 student support via email. Career Path The comprehensive Criminal Psychology and Profiling Masterclass Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Criminal Psychologist Forensic scientist Police investigation staff Criminal investigation specialists Real-life crime enthusiasts Criminal Psychology and Profiling Masterclass Module 01: Understanding Criminal Psychology 00:30:00 Module 02: Influence of Mental Disorders 00:22:00 Module 03: Classification of Crime 00:17:00 Module 04: Forensic Science 00:34:00 Module 05: Criminal Profiling: Science, Logic and Metacognition 00:27:00 Module 06: Phases of Profiling 00:32:00 Module 07: Offender Profiling: Pragmatic Solution and Behavioural Investigative Advice 00:21:00 Module 08: Victimology 00:24:00 Module 09: The Criminal Justice System in England and Wales 00:18:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course overview In the UK, more than 1500 people die in road accidents every year. To save these lives and prevent casualties safe driving is essential. Learn safe driving techniques from this Driver safety awareness training course and be able to save your life as well as others. This course will teach you the safety procedures you need to maintain while you are on a road or driving a vehicle. The easily understandable module of this Driver safety awareness training course will help you to memorize the regulation and safety procedures effortlessly. You will learn about the driving regulations, safety measures and laws that ensure road safety. This course will teach you how to understand signals and road marks, perform a pre-journey safety check and many other techniques to make your journey safer and more enjoyable. Learning outcomes Familiarize with the laws and regulations for safe driving Understand the signals and road marks Be able to perform a pre-safety check Learn about the UK regulations of driving Understand how you can drive in poor weather Be able to learn what to do while facing an accident or breakdown Familiarize with road safety laws and maintain them Who Is This Course For? Anyone interested in learning safe driving most efficiently can take this Driver safety awareness training course. The skills gained from this training will provide excellent opportunities for career advancement.  Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over. Good understanding of English language, numeracy and ICT skills are required to take this course. Certification After you have successfully completed the course, you will obtain an Accredited Certificate of Achievement. And, you will also receive a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy for £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose Us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos and materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; United Kingdom & internationally recognized accredited qualification; Access to course content on mobile, tablet and desktop from anywhere, anytime; Substantial career advancement opportunities; 24/7 student support via email. Career Path The Driver safety awareness training course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Driving Safety Professionals Drivers Driving Assistants Driving Instructors Mechanics Automobile Maintenance Officers Driver safety awareness training Introduction to Safe Driving 00:15:00 Reading the Signals and Marks on the Road 00:23:00 Pre-Journey Safety Check (Vehicle and Driver) 00:21:00 Safe Driving Tactics for Driving in the UK 00:13:00 Driving in Poor Condition 00:17:00 Driving and Human Health 00:18:00 In the Events of Accidents and Breakdowns 00:19:00 Laws and Policies Involving Road Safety 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Learning Objectives Introduction , The Goal Setting Process , Conclusion   Pre-Requisites No prerequisites are required.   Description This program is part of the New Management Fundamentals Series. The overall goal of this program is to enable managers to learn and apply a practical, management-centric goal setting process. A process that is designed to reflect the current reality managers are facing - dynamic, fast moving, complex, team-based, and cross-functional. Upon completion, each learner will have completed the process as well as identified future opportunities for development. Goal Setting for Managers Beginner Course Introduction 00:03:00 Lesson 01: Mission to Action to Results 00:05:00 Lesson 02: Goals that Matter 00:07:00 Lesson 03: Translating a Goal Into Results 00:04:00 Lesson 04: Cross-Functional, Team-based Goals 00:03:00 Lesson 05: RACI Analysis 00:04:00 Lesson 06: How is Just as Important as What 00:06:00 Course Recap 00:02:00

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! This Diploma in Speech Therapy at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! In the United Kingdom, 1.4 million children have speech and language difficulties. Thankfully, with the correct therapy, they may overcome their speech issues and learn to express themselves without difficulty. If you want to work in a field where you can assist people to live better lives, speech therapy is for you. Our team have designed the Speech Therapy course specialised only for those who aspire to be speech therapists. The Speech Therapy at QLS Level 5 course will start by providing a solid foundation in Speech Therapy. First, it will educate you about the science and anatomy of speech. Next, you will comprehend the linguistic disciplines, speech and language difficulties, how to diagnose and treat them, and how to assist children and adults in overcoming them. Finally, it will cover how speech therapy may help children learn to talk more efficiently and express themselves more clearly in written and spoken forms. Given the UK market, speech therapy is a rewarding and diversified career. It allows you to make a difference, as well as a high level of independence and excellent work opportunities. You will be able to assist people in getting healthier and living better lives. Additionally, we have some amazing content for this course to ensure you stick around until the end. So, Enrol Now! Learning Outcomes Get a complete overview of speech therapy. Recognise the risk factors for the development of communication difficulties. Learn about the disorders that can affect children and their developmental stages. Learn how to deal with communication issues in people. Capability to recognise and diagnose a wide range of disorders. Create development techniques for those who have literacy or linguistic issues. Raising public awareness of communication difficulties and how to deal with them. This Speech Therapy at QLS Level 5 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Speech Therapy at QLS Level 5 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Module 01: An Overview of Speech Therapy Module 02: The Science of Speech Module 03: The Anatomy of Speech Module 04: Characteristic of Speech: Linguistic Discipline Module 05: Literacy and Language Development Module 06: Child Speech & Language Disorders Module 07: Adult Speech & Language Disorders Module 08: How to Help a Child with SL Difficulties Here is the curriculum breakdown of the Speech Therapy at QLS Level 5 course: Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Speech Therapy at QLS Level 5 exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Speech Therapy at QLS Level 5 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Parents Teacher. Anyone who wishes to learn about speech therapy. Career path By finishing our course, you will be able to exhibit your acquired knowledge of Speech Therapy consistently. It will help you explore jobs in different organisations, including - Schools. Rehabilitation facilities. Medical and clinic services. Rural health clinics. Centres for Speech and Hearing. Office of a therapist. A speech therapist's annual salary ranges from £30,000 to £60,000. Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Speech Therapy at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Speech Therapy at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme and also you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.

Whether it's a government organisation or a private one, every single company needs someone who can manage and handle their contracts with proficiency. Therefore, a skilled contract manager is always valued and in demand. This Diploma in Contract Management at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! If you want to become a part of these elite professionals, you have to go the extra mile and acquire skills that others don't have. The Contract Management course can help you in your journey towards excellence. In this course, you will receive step-by-step guidelines for contract management. The course will educate you on the contract types and lifecycle. Moreover, you will receive valuable lessons on the roles and responsibilities of a contract manager. The course will also teach you effective skills for contract risk management. You will pick up valuable information on process evaluation and KPI from the easy-to-access modules. The course will also ensure you are well aware of English Contract Law. By the end of the course, you will grasp the ins and outs of contract management. At the end of this Contract Management course, you will receive a QLS- endorsed certificate. This certificate will help you boost your credibility in this sector. Join today! After this Contract Management course, you will be able to: Learn about the classifications of contracts and different stages of the contract lifecycle. Develop the skills to create an effective contract management plan. Familiar yourself with process evaluation and KPI. Understand the steps of contact risk management. Enrich your knowledge and understanding of the English Contract Law. Why Prefer This Contract Management at QLS Level 5 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Module 01: Introduction Module 02: Contract Lifecycle - Understanding The Stages Module 03: Contract Manager's Roles, Responsibilities & Career Opportunities Module 04: Principles of English Contract Law Module 05: Classification of Contracts Module 06: Case Study on Contract Management Module 07: Contract Management Plan & Efficiency Module 08: Risks, Disputes & Supplier Relation In Contract Management Module 09: Negotiation, Variation & Changes in Contract Management Module 10: Contract Management Process Evaluation & KPI Module 11: Contract Review, Challenges and Future Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Contract Management at QLS Level 5 exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for: Individuals interested in pursuing a career in contract management, such as contract managers, procurement specialists, and legal professionals. Current professionals in procurement, supply chain, finance, legal and other related fields who want to expand their knowledge and skills in contract management. Students studying business, law, or related field who want to gain a deeper understanding of contract management. Business professionals who want to improve their decision-making skills in managing contracts. Entrepreneurs who want to learn how to create and manage contracts for their business. Anyone who wants to gain a better understanding of contract management concepts and tools for managing contracts. Requirements No prior background or expertise is required. Career path The course will help you grasp the essentials of contract management. This course will assist you in exploring career options, such as Contractor (Annual Average Salary £50,000) Communication Manager (Annual Average Salary £41,000) CS Manager (Annual Average Salary £42,000) HR Official (Annual Average Salary £33,000) Project Manager (Annual Average Salary £44,000) Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Contract Management at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Contract Management at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.

Failing to provide proper palliative and end of life care can have devastating consequences for patients and their families. Without the necessary knowledge and skills, healthcare professionals may not be able to provide adequate comfort and support, leading to unnecessary suffering and distress. This Diploma in Palliative and End of Life Care at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Are you prepared to provide compassionate care to patients who are approaching the end of their lives? Our Palliative and End of Life Care course will equip you with the knowledge and skills needed to deliver high-quality care to patients with life-limiting illnesses. Over 10 modules, you will gain a comprehensive understanding of palliative and end of life care, from identifying the stage of illness to caring for patients after death. You will learn about advance care planning, legal issues, and holistic assessments, as well as receiving further support, training, and development opportunities. By the end of the Palliative and End of Life Care course, you will be able to provide the best possible care to patients and their families during this difficult time. At the end of this Palliative and End of Life Care course, you will learn: Identify the stage of illness in patients with life-limiting conditions Conduct a holistic assessment of a patient's physical, emotional, and spiritual needs Create an advance care plan that reflects the patient's wishes Provide compassionate care to patients at the end of their lives Understand the legal issues surrounding end of life care Use appropriate terminology and definitions in the field of palliative care By completing this course, you will have the opportunity to pursue a rewarding career in the field of palliative and end of life care and make a significant difference in the lives of patients and their families. Why Prefer This Palliative and End of Life Care at QLS Level 5 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Palliative and End of Life Care at QLS Level 5 course: Module 1: Introduction Module 2: Identification of the Stage of Illness Module 3: Palliative Care Holistic Assessment Module 4: Advance Care Planning Module 5: Care at the End of Life Module 6: Care after Death Module 7: Further Support, Training and Development Module 8: Legal Issues Module 9: Glossary of Terms Module 10: Appendices Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Palliative and End of Life Care at QLS Level 5 exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This palliative and end of life care course is suitable for: Healthcare professionals seeking to develop their skills in palliative and end of life care Caregivers and family members of patients with life-limiting illnesses who want to provide the best possible care to their loved ones Individuals interested in pursuing a career in the field of palliative and end of life care Anyone who wants to learn more about the important role of palliative and end of life care in healthcare Requirements No prior background or expertise is required. Career path Palliative Care Consultant (£65,000 - £120,000) Hospice Manager (£35,000 - £55,000) End of Life Care Coordinator (£28,000 - £40,000) Palliative Care Nurse Practitioner (£31,000 - £55,000) Clinical Nurse Specialist - Palliative Care (£30,000 - £49,000) Occupational Therapist - Palliative Care (£24,000 - £40,000) Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Palliative and End of Life Care at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Palliative and End of Life Care at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.