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11777 Opportunities courses

Smart sales prospecting (In-House)

By The In House Training Company

As technology continues to develop and increasingly interact with our daily lives, so must our sales techniques to ensure we're leveraging advances in how people do business to our advantage. It is essential for all salespeople to understand how to navigate the various tools at our disposal and grow their skills and confidence to put them into action in order to build a solid business pipeline. We have developed this programme to be practical, fun and interactive, whilst ensuring that participants will learn how to utilise new technology to their advantage, self-generate new business leads and opportunities, gain additional business and referrals from existing contacts, and save time and effort using proven business development skills. This course will help participants: Understand the 'organized persistence' model of sales prospecting Develop skills in using video, online and social media to generate interest Understand how to write effective sales and outreach emails and using online tools Develop techniques for effectively managing telephone appointments Learn ways to use LinkedIn for connecting with customers and prospects Develop networking skills and learn how to source and develop referrals and professional introductions 1 Key principles of smart sales prospecting Set your sales prospecting goals and objectives Elevator pitch, core messages and your value proposition Targeting and segmenting your market 'Organised persistence' using your CRM effectively 2 Setting appointments by telephone - planning and preparation Why calling still works and the best times to call Creating a call prompt sheet: Opening a call and taking control Giving a reason to meet Key questions to ask Overcoming the cold calling blues 3 Setting appointments by telephone - advanced skills Giving a reason to meet and 'selling the appointment' Key questions to ask that will create interest and motivation to meet Voice tone, power words, phrasing, pausing, responding Getting past gatekeepers and getting through 4 Using LinkedIn for research and follow-up Why LinkedIn matters and how to use it Finding new contacts, connecting and Inmailing Short-cuts and advanced skills 5 Email strategies that work Using AIDA and other templates for sales emails Using personalized video emails to create interest Vertical targeting emails, with examples Building awareness with an email chain

Smart sales prospecting (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

CONSULTATIVE SELLING Training Programme Framework

By Dickson Training Ltd

Key Objectives for the Training provision Effective listening to a client's needs and requirements during various stages of the sales process. Engage in meaningful communication with clients, learn to identify challenges and opportunities that relate to the prospects. Overcome the identified challenge. Build long term rapport and establish trust with the prospect throughout the sales process, Ensure continued customer satisfaction that can turn into repeat business. Be able to build rapport with customers or clients. Know the right questions to ask to fully understand the customer or client’s needs without putting on any pressure. Be able to check you have the right information from the customer or client. Be able to match products and services to the customer or client using the information you have gathered. Be able to influence effectively. Know how to stand out from your competitors. Stage 1 – Research the Company’s ‘Value Propositions’ and USP Analysis  Conducting 30 min confidential interviews with a cross-section of the eligible Attendees & the Stakeholders, in order to gain an objective understanding of the various scenarios and clients that the Participants work with. the Company’s ‘Value Propositions’ Unique Selling Points The Customers’ journey(s) The Competition’s offers for analysis and comparisons. From these findings, a carefully calibrated bespoke Programme will be designed and delivered.  Stage 2 - Design the Bespoke 2 x day Course  nd Stage 3 - Delivery of the Course Programme This Programme can be delivered in 2 x consecutive days, or split between 2 – 3 weeks, to make it more ‘work-friendly’ – if required. It is very practical and commercially focussed in approach, with lots of interactive exercises designed to draw out the learning applications via the debriefings. The ‘Real Play’ scenarios on day 2 will be based on specific case studies drawn from the Research findings so that they are authentic to optimise the learning. Individual Action Plans will be captured at the end of each day to be debriefed by the Participants’ respective Line Managers.  Template Programme Day One – Foundation – Strategic Approach Section One – The Principles of Consultative Selling Defining ‘Consultative Selling’ The Company’s ‘Unique Selling Points’ & Value Proposition The Consultative Selling model – the five stages Avoiding appearing ‘pushy’, ‘pressurising’ or ‘talking through the sale’ Section Two –Strategy & Preparation  ‘Buy-Class’ Matrix Strategic plan Template – matching services/products to identified needs & opportunities. Preparing a range of objectives Constants and variables – USP’s Researching key Client/Decision Makers’ priorities, profile & background (LinkedIn etc.) Preparing for potential & likely Objections Section Three – Email etiquette & ‘influencing’ email correspondence.  Email etiquette A.B.S.U.R.D model Clarity and tone – discovery of clients’ needs & motivational factors. Techniques to influence and ‘nudge’. Ensuring the data and content have a ‘gentle’ motivational & appealing message. Top Tips Day Two – Practical Application Section Four – Rapport Building & Effective Communication skills ‘Behaviour Labelling’ techniques – setting a positive tone. Asking Open Questions – gaining a full understanding of the clients’ priorities & expectations. EQ - Inviting opinions; perspectives; experiences – winning confidence. Active Listening – focus and commitment to understand. ‘Reading the room’ – adapting to responses and reactions. Maintaining focus on relevant topics that the Client cares about; carefully consider the opportunities to influence. But NO PRESSURE! Building a ‘bond of trust’ with commitments and authentic, shared values. Section Five – Explaining the Benefits – aligned to the Customers’ Priorities Understanding ‘Why do People Buy?’ Research data analysis. Open questions that lead to understanding the key issues and Clients’ priorities. Avoiding the danger of ‘pressurising’ the Client. Responding to objections effectively, with confidence and sensitivity. Explaining the benefits that are aligned to the Clients’ stated requirements. Making the Data ‘sing’ – memorable takeaways for the Client. Augmented benefits – Brand confidence; Case studies; Warranty; Service; Range; Flexibility etc. in alignment with their stated preferences/requirements Differentials compared to Competitors Section Six – Winning Commitment Inviting commitment – with confidence Consultative Selling Closing techniques (e.g. Alternative Close/Assumptive Close et al) Avoiding ‘talking through the sale’ – knowing when to ‘Shut UP!’ Confirming agreement – ensuring Clients’ motivation for repeat business Section Seven – Practical Application ‘Real Play’ From the Research findings, carefully devised scenarios can be generated to provide the most valuable learning opportunities to underpin all the skills & techniques covered in the Programme.  Potential Real Play scenarios: A well-established customer has indicated that they are soon to be opening up additional new offices – this presents an opportunity to arrange for the Company to support them with their upcoming needs. After some very positive feedback and with the upcoming contract renewal imminent – how can the Company give the Customer more high-quality support in other areas of their business? A Competitor has been to see the client and they have prompted some concerns about ‘value for money’ & ‘quality of service’. How Real Play works… The group is split the group into 2 sub-groups, one with our Professional Actor (option available); the other with the Trainer or a willing Participant. Each group has a brief and has to instruct their Trainer/Actor/Participant on how to approach the scenario supplied. The Actor and Trainer (or willing Participant) perform the role play(s) as instructed by their respective teams; however, during the action they can be paused for further recommendations or direction. The outcome is the responsibility of the team(s) – not the performers. Debrief the full Programme Individual Action Plans - to be followed through. ‘Best Practices’ for application into the business Options for Exercises within the Programme  Sample Exercise – Red & White  There is a specific time managed agenda and itinerary, which puts the group under pressure.  The key challenge is for the sub-groups to maximise the commercial value from the task, however there is always a great danger that the individuals attempt to gain financial progress at the expense of the other group! Debriefing points: Persuasive communication and influence across barriers Gaining buy-in when others are sceptical Strategic planning accounting for others’ behaviours Sample Exercise – Communication Challenge Each Participant has different pieces of information, but are not allowed to share it visually. They are only allowed to communicate to work out the solution hidden among the large amount of data. Debrief: Structured approach Maintaining focus through distractions/interference Active Listening Controlled communication Sample Exercise – Persuasive emails Sample emails are shared to be critiqued and improved upon to be debriefed: Tone & impact Making the Data ‘sing’ Influential & motivational language Customer centric message. Sample Exercise –Juggling   Each Participant has to pass the ‘Customers’ (Juggling balls) carefully through the system with all the other Participants to reach a profitable conclusion  Debrief: EQ to read the room and effectively communicate, when the pressure is on Customer focus and adapting to challenges Devising a plan that wins buy-in Overcoming competing ideas to get to ‘best practice’ Consistent commitment, communication and motivational drivers that influenced performance. Sample Exercise –Critical Path  The group are provided with 30 x discs and some ‘post-it’ notes. (no pens or pencils are allowed) Their brief is to create a grid shape with the 30 x discs, which will act as ‘stepping stones’ for the ‘Critical Path’ But they have to follow the correct order through the grid from the start to finish, which they will have to work out through ‘trial & error’ All of the team must pass through the ‘Critical Path’ worked out on the grid, observing the constraints, within the time limit. No talking is permitted once they start using the materials Debrief: - Clear communication focussing on the ‘client’s journey’ Planning for challenges Identifying risks and mitigating them Role allocations & support Quality control and disciplines  Sample Exercise –Back to Back  Each Participant is positioned back-to-back with a partner. They have to work out precisely what the ‘statement’ given to the other person is without looking around. Each person has a different brief. Debrief: - Asking Open Questions Active Listening Accuracy in identifying the objective.

CONSULTATIVE SELLING Training Programme Framework
Delivered in Bardsey + 3 more or UK Wide or OnlineFlexible Dates
Price on Enquiry

Business Finance: Financial Analysis, Budgeting with Financial Risk Management

5.0(3)

By School Of Health Care

Business Finance : Accounting and Business Finance Online Training Accounting is concerned with the daily flow of money into and out of a business or institution. Finance refers to the management of assets and liabilities as well as the planning of future growth. Accounting and finance help companies measure, monitor, and plan their operations. Accounting and Business Finance help companies measure, monitor, and plan their operations. This Business Finance :Accounting and Business Finance course is designed to provide a comprehensive introduction to business accounting and finance as an idea and a profession. If you're interested in becoming an account assistant or finance manager, other opportunities are available if you are passionate then this Business Finance : Accounting and Business Finance course is for you. This Business Finance : Accounting and Business Finance course will give you a solid understanding of accounting and financial processes, concepts, and responsibilities, preparing you for a career in the accounting and finance industry. Courses you will get: Course 01: Accounting and Business Finance Course 02: Level 5 Diploma in Business Analysis Course 03: Level 7 Business Management Course 04: Business Process Management Course 05: Level 3 Business Administration Course 06: Level 5 Risk Management Course 07: Business Law [ Note: Free PDF certificate as soon as completing the Business Finance : Accounting and Business Finance course] Business Finance : Accounting and Business Finance Training This Accounting and Business Finance course consists of 17 Module. Assessment Method of Accounting and Business Finance After completing Accounting and Business Finance Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Certification of Accounting and Business Finance After completing the Accounting and Business Finance course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Business Finance : Accounting and Business Finance Online This Accounting and Business Finance is for the ones who are interested in banking sector specially account and finance. Requirements Business Finance: Accounting and Business Finance Training To enrol in this Accounting and Business Finance course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Accounting and Business Finance course. Be energetic and self-motivated to complete our Accounting and Business Finance course. Basic computer Skill is required to complete our Accounting and Business Finance course. If you want to enrol in our Accounting and Business Finance course, you must be at least 15 years old. Career path Business Finance: Accounting and Business Finance After completing this Accounting and Business Finance course, you may be able to pursue a variety of promising career opportunities. Accounts Payable Clerk Audit Trainee Accounts Assistant

Business Finance: Financial Analysis, Budgeting with Financial Risk Management
Delivered Online On Demand3 days
£12

Medical Coding: ICD-10-CM Essentials

4.3(43)

By John Academy

Course Overview Without adequate knowledge and expertise, medical coding can be a very complex task. That is why Jante has created the Medical Coding: ICD-10-CM Essentials course, where you can educate yourself on the crucial aspects of clinical coding before stepping into this sector. In this Medical Coding: ICD-10-CM Essentials course, you will learn all the key information of general coding. The course will help you grasp the codes used while treating Cancer. The instructor will teach you the specific coding for infectious and parasitic diseases. In addition, you will receive elaborate lessons on endocrine, nutritional, and metabolic diseases and their coding's. The course curriculum also includes modules on pain coding guidelines along with glaucoma and blindness coding guidelines. This Medical Coding: ICD-10-CM Essentials course is the perfect training ground for aspiring professionals in this sector. If you are one of them, enroll today to fast-track your career. Learning Outcomes Enrich your understanding of general coding guidelines Learn the code for specific infectious and parasitic diseases Broaden your understanding of Cancer-related coding Deepen your knowledge of Endocrine, Nutritional, and Metabolic Diseases Attain lessons on nervous system diseases and mental disorders Who is this course for?  The Medical Coding: ICD-10-CM Essentials course is for those who are interested to learn medical coding  Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Medical Coding: ICD-10-CM Essentials course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Medical Coder Nurse Medical Records Coordinator Medical Coding Specialist Medical Billing Specialist Medical coding Introduction Medical Coding Introduction 00:15:00 Placeholder 00:01:00 How to Use Medical Coding Books? 00:36:00 Conventions for the ICD-10-CM Conventions Introduction 00:03:00 Conventions Part-1 00:19:00 Conventions Part-2 00:17:00 Conventions Part-3 00:17:00 Conventions Part-4 00:37:00 General Coding Guidelines Locating a code in the ICD-10-CM 00:02:00 Level of Detail in Coding 00:01:00 Code or codes from A00.0 through T88.9, Z00-Z99.8 00:01:00 Signs and symptoms 00:02:00 Conditions that are an integral part of a disease process 00:01:00 Conditions that are not an integral part of a disease process 00:02:00 Multiple coding for a single condition Part-1 00:02:00 Multiple coding for a single condition Part 2 00:01:00 Acute and Chronic Conditions 00:02:00 Combination Code 00:02:00 Sequela (Late Effects) 00:02:00 Impending or Threatened Condition 00:01:00 Reporting Same Diagnosis Code More than Once 00:01:00 Laterality 00:02:00 Documentation by Clinicians Other than the Patient's Provider 00:02:00 Documentation of Complications of Care Part 1 00:02:00 Documentation of Complications of Care Part 2 00:01:00 Borderline Diagnosis 00:01:00 Use of Sign -Symptom- Unspecified Codes 00:02:00 Coding for Healthcare Encounters in Hurricane Aftermath 00:06:00 Chapter Specific Coding Guidelines Introduction Digital Medical Coding Mastery (DMCM) 00:05:00 Chapter 1: Certain Infectious and Parasitic Diseases (A00-B99) HIV Coding Guidelines 00:13:00 Infections resistant to antibiotics 00:02:00 Coding of Sepsis, Severe Sepsis, and Septic Shock 00:13:00 Zika virus infections 00:02:00 Chapter 2: Neoplasms (C00-D49) Introduction of Neoplasm or Cancer 00:02:00 Treatment directed at Malignancy or Cancer 00:02:00 Treatment of Secondary Cancer site 00:02:00 Coding & Sequencing of complications 00:04:00 Primary malignancy previously excised 00:01:00 Encounters involving chemotherapy, immunotherapy and radiation therapy 00:02:00 Encounter to determine extent of malignancy 00:01:00 Signs and Symptoms with Neoplasms 00:02:00 Admission for pain control management 00:01:00 Malignancy in two or more non-contiguous sites 00:02:00 Disseminated Malignant Neoplasm 00:01:00 Malignant Neoplasm without specification of site 00:01:00 Sequencing of Neoplasm codes 00:06:00 Current Malignancy versus personal history of Malignancy 00:04:00 Leukemia, Multiple Myeloma 00:02:00 Aftercare, Follow-up, Prophylactic organ removal 00:05:00 Chapter 3: Endocrine, Nutritional, and Metabolic Diseases (E00-E89) Introduction Endocrine, Nutritional, and Metabolic Diseases 00:01:00 Diabetes mellitus (DM) 00:01:00 Diabetes mellitus and use of insulin 00:01:00 DM in Pregnancy 00:01:00 Complications due to Insulin Pump Malfunction 00:02:00 Secondary Diabetes Mellitus (DM) 00:06:00 Chapter 4: Mental, Behavioral and Neurodevelopmental disorders (F01 - F99) Pain Disorder related to Psychological Factor 00:02:00 MSBP (Munchausen's Syndrome By Proxy) 00:05:00 Chapter 5: Diseases of the Nervous System (G00-G99) Introduction of Nervous System 00:04:00 Pain Coding Guidelines 00:03:00 Pain due to Device and Post OP Pain 00:03:00 Post OP Pain associated 00:01:00 Chronic Pain, Neoplasm related and Chronic pain Syndrome 00:05:00 Tip for Today 00:03:00 Chapter 6: Diseases of the Eye and Adnexa (H00-H59) Glaucoma Coding Guidelines 00:07:00 Blindness Coding Guidelines 00:07:00 Chapter 7: Diseases of the Circulatory System (I00-I99) Hypertension (HTN) Coding Guidelines 00:06:00 Different types of Hypertension combination codes 00:10:00 Coronary Artery Disease (CAD) Coding Guidelines 00:04:00 Intra and Postoperative CVA 00:03:00 Acute and Sequela Cerebrovascular Accident (CVA) 00:06:00 Myocardial Infarction (MI) 00:09:00 Tip for Today 00:03:00 Chapter 8: Diseases of the Respiratory System (J00-J99) Guidelines for COPD 00:07:00 Guidelines for Respiratory Failure and Influenza 00:07:00 Ventilator Associated Pneumonia (VAP) 00:05:00 Chapter 9: Diseases of the Skin and Subcutaneous Tissue (L00-L99) Pressure Ulcer Coding Guidelines 00:07:00 Non Pressure Ulcer Coding Guidelines 00:06:00 Chapter 10: Diseases of the Musculoskeletal System & Connective Tissue (M00-M99) Musculoskeletal System 00:14:00 Chapter 11: Diseases of Genitourinary System (N00-N99) CKD & Transplant status 00:09:00 Tip for you 00:02:00 Chapter 12: Pregnancy, Childbirth, and the Puerperium (O00-O9A) General Rules to code Pregnancy 00:15:00 Selection of Codes in obstetrics 00:10:00 Pre-existing conditions in Pregnancy 00:07:00 Pregnancy Combination conditions 00:17:00 Postpartum and Peri partum 00:09:00 Termination and Spontaneous Abortion 00:09:00 Chapter 13: Certain Conditions Originating in the Perinatal Period (P00-P96) Newborn General Guidelines 00:10:00 Additional Diagnosis and Newborn codes 00:07:00 Chapter 14: Congenital malformations, deformations, chromosomal abnormal(Q00-Q99) Congenital Malformation Codes 00:07:00 Chapter 15: Symptoms, signs, & abnormal clinical & laboratory findings (R00-R99) Symptoms Guidelines R Series 00:16:00 Chapter 16: Injury, poisoning, certain consequences of external causes (S00-T88) Coding Injury & Fracture 00:26:00 Coding of Burns and Corrosions 00:15:00 Adult, Child Abuse, Neglect 00:08:00 Adverse effect, Poisoning 00:17:00 Complication of Care 00:09:00 Conclusion Conclusion 00:01:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Medical Coding: ICD-10-CM Essentials
Delivered Online On Demand9 hours 47 minutes
£18

Data Entry and Complete Microsoft Office with Complete Career Guide Course

5.0(2)

By Training Express

In today’s fast-paced digital world, data entry and Microsoft Office proficiency are crucial skills that open the door to countless career opportunities. This course offers a detailed journey into mastering the fundamentals of data entry alongside comprehensive training on Microsoft Office, ensuring you’re equipped to handle everything from Word documents to Excel spreadsheets. Whether you’re looking to support a business, streamline office tasks, or improve your administrative capabilities, this course provides the knowledge to navigate these essential tools with ease and confidence. Designed with clarity and precision, the Data Entry and Microsoft Office course is ideal for individuals looking to enhance their computer literacy. The course content delves into the full Microsoft Office suite—Word, Excel, PowerPoint, and Outlook—alongside expert instruction in data management. With no requirement for physical presence, learners can advance at their own pace, building the technical skills needed to succeed in a variety of office-based roles. By the end of the course, you’ll be well-versed in the digital tools that are vital to today’s workplace, preparing you for a variety of administrative positions and making you an asset in any office environment. ________________________________________________________________________ Learning Outcomes: Master essential data entry skills using Microsoft Office tools. Efficiently input and manipulate data in Microsoft Word and Excel. Apply advanced techniques for accurate and streamlined data entry. Demonstrate proficiency in Microsoft Excel, Word, PowerPoint, and Access. Develop a strong foundation in data entry best practices. Build a comprehensive career portfolio for pursuing data entry roles. ________________________________________________________________________ Key Features: CPD Certified Data Entry and Complete Microsoft Office with Complete Career Guide 11 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Efficient Data Entry Course Module 01: Introduction to Data Entry and Essential Tools Module 02: Data Entry in Microsoft Word Module 03: Data Entry in Microsoft Excel Module 04: Advanced Data Entry Techniques and Tools Module 05: Data Entry Best Practices and Accuracy Module 06: Building Your Data Entry Career and Portfolio Microsoft Office Module 1: Microsoft Excel 2019 Module 2: Microsoft Excel 2019 New Features Module 3: Getting Started with Microsoft Excel Module 4: Performing Calculations Module 5: Modifying a Worksheet Module 6: Formatting a Worksheet Module 7: Printing Workbooks Module 8: Managing Workbooks Module 9: Microsoft Word 2019 Module 10: Microsoft Word 2019 New Features Module 11: Getting Started with Word Module 12: Formatting Text and Paragraphs Module 13: Working More Efficiently Module 14: Managing Lists Module 15: Adding Tables Module 16: Inserting Graphic Objects Module 17: Controlling Page Appearance Module 18: Preparing to Publish a Document Module 19: Microsoft PowerPoint 2019 Module 20: Microsoft PowerPoint 2019 New Features Module 21: PowerPoint Interface Module 22: Presentation Basics Module 23: Formatting Module 24: Inserting Options Module 25: Working with Objects Module 26: Table Module 27: Charts Module 28: Review and Presentation Module 29: Microsoft Access 2019 Module 30: Microsoft Access 2019 New Features Module 31: Introduction to Access Module 32: Modify Data Module 33: Working with Queries Module 34: Access Forms Module 35: Working with Reports ________________________________________________________________________ Complete Career Guide for Data Entry and Complete Microsoft Office (A to Z) List of career guide courses included in Data Entry and Complete Microsoft Office with Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment Accreditation All of our courses are fully accredited, including this Data Entry and Complete Microsoft Office Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Data Entry and Complete Microsoft Office. Certification Once you've successfully completed your Data Entry and Complete Microsoft Office Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Data Entry and Complete Microsoft Office Course certification has no expiry dates, although we do recommend that you renew them every 12 months. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Data Entry and Complete Microsoft Office Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Data Entry and Complete Microsoft Office Course is ideal for: Individuals aspiring to excel in data entry roles. Office professionals seeking enhanced Microsoft Office skills. Students or job seekers aiming to boost employability. Beginners or intermediate users looking for comprehensive training. Requirements Learners do not require any prior qualifications to enrol on this Data Entry and Complete Microsoft Office Course. You just need to have an interest in Data Entry and Complete Microsoft Office Course. Career path After completing this Data Entry and Complete Microsoft Office Course you will have a variety of careers to choose from. The following job sectors of Data Entry and Microsoft Office Course are: Data Entry Clerk - £18K to £25K/year Administrative Assistant - £18K to £30K/year Office Administrator - £20K to £35K/year Data Analyst - £25K to £40K/year Administrative Coordinator - £22K to £32K/year Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Data Entry and Complete Microsoft Office with Complete Career Guide Course
Delivered Online On Demand1 hour
£65

ISO 22301 Lead Implementer

By Nexus Human

Duration 4.125 Days 24.75 CPD hours This course is intended for The job roles best suited to the material in this course are: Project managers and consultants involved in business continuity Expert advisors seeking to master the implementation of the business continuity management system Individuals responsible to maintain conformity with BCMS requirements within an organization Members of the BCMS team Overview Understand the concepts, approaches, methods, and techniques used for the implementation and effective management of a BCMS. Learn how to interpret and implement the requirements of ISO 22301 in the specific context of an organization. Understand the operation of the business continuity management system and its processes based on ISO 22301. Learn how to interpret and implement the requirements of ISO 22301 in the specific context of an organization. No two disasters in the world cause equal damage. Between the unpredictability of natural disasters, information security breaches, and incidents of different nature, preparedness can make you stand out in the crowd and predict the future of your business. In light of this, proper planning is essential to mitigating risks, avoiding consequences, coping with the negative effects of disasters and incidents, but at the same time, continuing your daily operations so that customer needs do not remain unfulfilled.This training course will prepare its participants to implement a business continuity management system (BCMS) in compliance with the requirements of ISO 22301. Attending this training course allows you to gain a comprehensive understanding of the best practices of the business continuity management system and to be able to establish a framework that allows the organization to continue operating efficiently during disruptive events Introduction to ISO 22301 and initiation of a BCMS Training course objectives and structure Standards and regulatory frameworks Business continuity management system (BCMS) Fundamental business continuity concepts and principles Initiation of the BCMS implementation Understanding the organization and its context BCMS scope Implementation plan of a BCMS Leadership and commitment Business continuity policy Risks, opportunities, and business continuity objectives Support for the BCMS Business impact analysis Risk assessment Implementation of a BCMS Business continuity strategies and solutions Business continuity plans and procedures Incident response and emergency response Crisis management Exercise programs Monitoring, measurement, analysis, and evaluation Internal audit BCMS monitoring, continual improvement, and preparation for the certification audi Management review Treatment of nonconformities Continual improvement Preparation for the certification audit Closing of the training course

ISO 22301 Lead Implementer
Delivered OnlineFlexible Dates
Price on Enquiry

Certified Software Asset Manager (CSAM)

By Nexus Human

Duration 1 Days 6 CPD hours This course is intended for It is essential information for beginning IT Asset Managers and other IT professionals involved in asset management, resource budgeting, finance, software licensing, contract management and strategic planning. Overview During this course, students learn best practices in Software Asset Management Reducing Risk Increasing Accountability Uncovering Savings Gaining Control of the IT Environment The IAITAM Certified Software Asset Manager (CSAM) Course is a foundational education program that ensures students are able to manage software assets. Students also learn about the ever-changing variables throughout our industry. From software piracy and compliance issues to legislation and organizational challenges, it is necessary to evaluate both the internal and external influences that bring about change in how organizations manage their IT assets. A successful Software Asset Manager must look at the overall goals of the organization and determine where Software Asset Management will be a strategic influence in achieving those goals. This course also includes the exam for CSAM certification. Course Outline The Scope of Software Strategic License Management Software Harvesting License Documentation The Right to Audit Proactive vs. Reactive SAM Developing Goals Savings Opportunities ITAM Compliance Audit Letter Examples of License Data Documentation Compliance Enforcement Understanding the EULA Due Diligence for Compliance The Art of Negotiation Ts & Cs Advice ITAM Automation Selecting a Discovery Tool ITAM Repository Hardware & Organizational Impacts Additional course details: Nexus Humans Certified Software Asset Manager (CSAM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Certified Software Asset Manager (CSAM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Certified Software Asset Manager (CSAM)
Delivered OnlineFlexible Dates
Price on Enquiry

ISO 45001 Lead Implementer

By Nexus Human

Duration 4.125 Days 24.75 CPD hours This course is intended for The job roles best suited to the material in this course are: Individuals responsible for maintaining and improving the workplace safety, Occupational health and safety officers, consultants, and advisors, Professionals wishing to acquaint themselves with PECB's IMS2 Methodology for implementing an OH&S MS, Individuals responsible for maintaining the conformity of OH&S MS to ISO 45001 requirements, Members of OH&S teams, Individuals aspiring to pursue a career as OH&S MS implementers, consultants, or officers Overview Explain the fundamental concepts and principles of an occupational health and safety management system (OH&S MS) based on ISO 45001 Interpret the ISO 45001 requirements for an OH&S MS from the perspective of an implementer Initiate and plan the implementation of an OH&S MS based on ISO 45001, by utilizing PECB's IMS2 Methodology and other best practices Support an organization in operating, maintaining, and continually improving an OH&S MS based on ISO 45001 Prepare an organization to undergo a third-party certification audit This course is designed to equip you with the competence to establish, implement, manage, and maintain an occupational health and safety management system (OH&S MS) in accordance with ISO 45001:2018 requirements and guidance. This training course aims to provide an in-depth understanding of ISO 45001 requirements, as well as the best practices and approaches used for the implementation and subsequent maintenance of an OH&S MS. The ultimate ambition of this training course is to enable you to create the conditions for a safer workplace. Introduction to ISO 45001 and initiation of an OH&S MS implementation Training course objectives and structure Standards and regulatory frameworks Fundamental concepts and principles of OH&S Initiation of the OH&S MS implementation The organization and its context Implementation plan of an OH&S MS Leadership and worker participation OH&S MS scope OH&S policy and objectives Hazard identification and assessment of risks and opportunities Implementation of an OH&S MS Resource management Awareness and communication Documented information management Operations management Emergency preparedness and response OH&S MS performance evaluation, continual improvement, and preparation for the certification audit Monitoring, measurement, analysis, and evaluation Internal audit Management review Treatment of nonconformities and incidents Continual improvement Preparation for the certification audit Closing of the training course

ISO 45001 Lead Implementer
Delivered OnlineFlexible Dates
Price on Enquiry

Functional Skills Maths - Level 1 (Updated 2022)

4.9(27)

By Apex Learning

Overview This comprehensive course on Functional Skills Maths - Level 1 (Updated 2022) will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Functional Skills Maths - Level 1 (Updated 2022) comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Functional Skills Maths - Level 1 (Updated 2022). It is available to all students, of all academic backgrounds. Requirements Our Functional Skills Maths - Level 1 (Updated 2022) is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 24 sections • 114 lectures • 11:37:00 total length •Lecture 1: Introduction Video: 00:02:00 •Lecture 2: Quick Guide: 00:01:00 •Lecture 1: Read & Write Large Numbers Part 1: 00:08:00 •Lecture 2: Read & Write Large Numbers Part 2: 00:13:00 •Lecture 3: Compare and Order Large Numbers: 00:12:00 •Downloadable Resources: 00:00:00 •Lecture 1: Why do you Round off a Number?: 00:03:00 •Lecture 2: Rounding off techniques: 00:07:00 •Lecture 3: Practice Problems Part 1: 00:09:00 •Lecture 4: Practice Problems Part 2: 00:08:00 •Lecture 5: Rounding to Significant Figures: 00:15:00 •Downloadable Resources: 00:00:00 •Lecture 1: Number System: 00:07:00 •Lecture 2: Integers and Ordering of Integers: 00:08:00 •Lecture 3: Addition and Subtractions of Integers: 00:10:00 •Lecture 4: Operations on Integers: 00:06:00 •Lecture 5: Multiplication and Division of Integers: 00:07:00 •Downloadable Resources: 00:00:00 •Lecture 1: Factors and Multiples Basics: 00:07:00 •Lecture 2: Divisibility tests for 2,3,4,5,6: 00:07:00 •Lecture 3: Divisibility tests for 7,8,9,10,11: 00:11:00 •Lecture 4: Prime Factorisation: 00:13:00 •Lecture 5: Highest Common Factor HCF: 00:13:00 •Lecture 6: HCF - Division Method: 00:10:00 •Lecture 7: Least Common Multiple LCM: 00:14:00 •Downloadable Resources: 00:00:00 •Lecture 1: Classification of Fractions: 00:09:00 •Lecture 2: Convert mixed to improper and improper to mixed fractions: 00:05:00 •Lecture 3: Equivalent Fractions: 00:07:00 •Lecture 4: Comparing Fractions after converting to like fractions: 00:09:00 •Lecture 5: Reducing a fraction to the lowest term: 00:05:00 •Lecture 6: Addition & Subtraction of fractions: 00:09:00 •Lecture 7: Multiplication and Division of Fractions: 00:11:00 •Lecture 8: Find Fractions of whole number quantities or measurements: 00:08:00 •Downloadable Resources: 00:00:00 •Lecture 1: Expanded form of Decimals: 00:08:00 •Lecture 2: Expanded form to Decimal form: 00:03:00 •Lecture 3: Writing fractions to Decimals: 00:04:00 •Lecture 4: Converting Decimals to a fraction: 00:05:00 •Lecture 5: Like & Unlike Decimals: 00:04:00 •Lecture 6: Comparing & Ordering Decimal Numbers: 00:09:00 •Lecture 7: Addition and Subtraction of Decimals: 00:06:00 •Lecture 8: Multiplication of Decimals: 00:07:00 •Lecture 9: Division of Decimals: 00:06:00 •Downloadable Resources: 00:00:00 •Lecture 1: Multiply whole numbers and decimals by 10,100 & 1000: 00:09:00 •Lecture 2: Divide whole numbers and decimals by 10,100 & 1000: 00:05:00 •Downloadable Resources: 00:00:00 •Lecture 1: Squaring of one-digit and two-digit numbers: 00:06:00 •Lecture 1: Simple Formula in words for one step or two steps operations: 00:09:00 •Downloadable Resources: 00:00:00 •Lecture 1: Intro to the metric system: 00:09:00 •Lecture 2: Length, Mass & Capacity: 00:10:00 •Lecture 3: Length, Mass & Capacity Addition & Subtraction: 00:05:00 •Lecture 1: Converting 12-hour time to a 24-hour time: 00:04:00 •Lecture 2: Converting 24-hour time to a 12-hour time: 00:05:00 •Lecture 3: Conversion to different units of Time: 00:09:00 •Lecture 4: Addition with Time: 00:08:00 •Lecture 5: Subtraction with Time: 00:08:00 •Lecture 6: Multiplication with Time: 00:07:00 •Lecture 7: Division with Time: 00:06:00 •Lecture 8: Finding Time interval between given timings Part 1: 00:05:00 •Lecture 9: Finding Time interval between given timings Part 2: 00:10:00 •Lecture 10: Past Paper problem Q1: 00:02:00 •Lecture 11: Past Paper problem Q2: 00:02:00 •Lecture 12: Past Paper problem Q3: 00:05:00 •Lecture 13: Past Paper problem Q4: 00:03:00 •Lecture 14: Past Paper problem Q5: 00:02:00 •Lecture 1: Order of Operations - PEMDAS: 00:10:00 •Lecture 2: Practice Problems on - PEMDAS: 00:05:00 •Downloadable Resources: 00:00:00 •Lecture 1: Estimation and approximation: 00:07:00 •Lecture 2: Estimation using Fractions and Decimals: 00:03:00 •Lecture 1: Simple Ratio and Direct Proportion Part 1: 00:09:00 •Lecture 2: Simple Ratio and Direct Proportion Part 2: 00:04:00 •Lecture 3: Simple Ratio and Direct Proportion Part 3: 00:04:00 •Lecture 1: Scale Drawing: 00:06:00 •Lecture 1: What is the meaning of Percentage?: 00:02:00 •Lecture 2: Percentage to Fraction: 00:07:00 •Lecture 3: Percentage of a quantity and conversation to Decimal: 00:05:00 •Lecture 4: Expressing one Quantity as a Percentage of another Quantity: 00:07:00 •Lecture 5: Calculate Percentages of amounts, increase, decrease by 5,10,15%: 00:11:00 •Lecture 1: Calculate simple interest in multiples of 5% on amounts of money: 00:11:00 •Lecture 2: Calculate discounts in multiples of 5% on amounts of money: 00:08:00 •Downloadable Resources: 00:00:00 •Lecture 1: Problems based on Money: 00:06:00 •Downloadable Resources: 00:00:00 •Lecture 1: What is statistics?: 00:04:00 •Lecture 2: Representation of discrete data in Tables: 00:11:00 •Lecture 3: One-way Tables: 00:03:00 •Lecture 4: Two-way Tables: 00:04:00 •Lecture 5: Grouping of a discrete data Part 1: 00:05:00 •Lecture 6: Grouping of a discrete data Part 2: 00:04:00 •Lecture 7: Represent discrete data in Bar Charts (Graphs)Part 1: 00:08:00 •Lecture 8: Represent discrete data in Bar Charts (Graphs)Part 2: 00:07:00 •Lecture 9: Pie Charts (Circle graphs) Part 1: 00:08:00 •Lecture 10: Pie Charts (Circle graphs) Part 2: 00:05:00 •Lecture 11: Pie Charts (Circle graphs) Part 3: 00:08:00 •Lecture 12: Mean & Range: 00:09:00 •Downloadable Resources: 00:00:00 •Lecture 1: Probability on a scale from 0 to 1: 00:12:00 •Lecture 2: Probabilities of simple events Part 1: 00:03:00 •Lecture 3: Probabilities of simple events Part 2: 00:06:00 •Downloadable Resources: 00:00:00 •Lecture 1: Lines & Angles: 00:08:00 •Lecture 2: Introduction to Triangles: 00:05:00 •Lecture 3: Polygons: 00:05:00 •Lecture 4: More 2D Figures: 00:07:00 •Lecture 5: Line symmetry: 00:05:00 •Lecture 1: Area & Perimeter Part 1: 00:08:00 •Lecture 2: Area & Perimeter Part 2: 00:06:00 •Lecture 3: Area & Perimeter Part 3: 00:08:00 •Downloadable Resources: 00:00:00 •Lecture 1: Calculation of the volumes & Surface Area of cubes and cuboids: 00:08:00

Functional Skills Maths - Level 1 (Updated 2022)
Delivered Online On Demand11 hours 37 minutes
£12

Essentials of Becoming a Manager and Managing Teams

4.9(27)

By Apex Learning

Overview This comprehensive course on Essentials of Becoming a Manager and Managing Teams will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Essentials of Becoming a Manager and Managing Teams comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Essentials of Becoming a Manager and Managing Teams. It is available to all students, of all academic backgrounds. Requirements Our Essentials of Becoming a Manager and Managing Teams is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 8 sections • 144 lectures • 09:09:00 total length •What to Expect & About Me: 00:02:00 •Well Done!: 00:02:00 •It's a Different Job: 00:03:00 •You're Scared? Good!: 00:02:00 •The Manager Mindset: 00:03:00 •Set Expectations: 00:04:00 •Get Learning Leadership!: 00:03:00 •What is Culture?: 00:02:00 •Culture of Fairness: 00:08:00 •People Are Crazy: 00:02:00 •Mastering One To One Meetings: 00:05:00 •Manager to Coach: 00:07:00 •Me? A Psychologist?: 00:02:00 •Emotional Intelligence: 00:05:00 •Mastering Performance Evaluations: 00:07:00 •Welcoming New Starters: 00:07:00 •How to Hire a Diverse Workforce: 00:06:00 •Get the Basics Right Every Time: 00:02:00 •Conclusion: 00:02:00 •Introduction: 00:02:00 •The Importance of the Interview Process: 00:03:00 •What's Wrong With The Interview Process: 00:07:00 •Human Vs. Algorithm: 00:02:00 •Unconscious Interviewer Biases: 00:03:00 •Be Data Driven: 00:03:00 •Let's See You In Action: 00:02:00 •Keep it Relevant: 00:02:00 •Seriously Avoid These Topics: 00:03:00 •Benefits of a Diverse Workforce: 00:03:00 •How to Hire a Diverse Workforce: 00:06:00 •Hunger and Desire Over Skills: 00:03:00 •Culture Addition, Not Culture Fit: 00:03:00 •Compliment, Backup or Add To The Team: 00:05:00 •Hiring The Right Rank: 00:04:00 •What Are Your Location Restrictions: 00:01:00 •The Risk Of Delivering Less: 00:02:00 •The Risk Of Burnout: 00:02:00 •The Risk Of Losing The Headcount: 00:02:00 •Confirm The Job Is What They Think It Is: 00:02:00 •Sell Yourself, The Team & The Company: 00:03:00 •Don't Be A Jerk: 00:02:00 •It's Not About Making You Look Good: 00:02:00 •Managing Recruitment Agencies: 00:04:00 •Communications With The Candidate: 00:03:00 •Be Ready: 00:03:00 •Assign A Buddy: 00:02:00 •You Got It Wrong!: 00:02:00 •Conclusion: 00:03:00 •What To Expect From The Course: 00:02:00 •Why Even Bother?: 00:07:00 •What Learning Used To Be Like: 00:02:00 •Individual Learner: 00:01:00 •Everyone Says They Are A Self-Learner: 00:10:00 •Online Communities: 00:02:00 •Embedding Learning Into Daily Life: 00:03:00 •Teach It To Learn It: 00:02:00 •Learning New Vs Becoming Expert: 00:01:00 •Listen Faster: 00:01:00 •Tom's Approach: 00:02:00 •The Paid Training Course Is History: 00:03:00 •Develop The Right Mental Habits: 00:06:00 •Make It Easier On Yourself: 00:02:00 •Manager Responsibilities: 00:01:00 •Are You Really A Centre Of Excellence?: 00:02:00 •Learning As Part Of Performance Evaluation: 00:02:00 •Don't Worry If People Leave: 00:01:00 •The Benefits Of A Skilled User Base: 00:02:00 •Push It, Push It, Push It: 00:01:00 •The Golden Hour: 00:09:00 •Internal Mobility: 00:03:00 •Team Secondment: 00:02:00 •Make People Good Enough To Quit: 00:03:00 •Lunch & Learns: 00:02:00 •Personalised Learning Plans: 00:02:00 •Use It Or Lose It: 00:02:00 •Certifiably Great: 00:02:00 •Get A Learning Buddy: 00:02:00 •Senior Leaders Responsibilities: 00:01:00 •Walk It From The Top: 00:02:00 •Learning Wherever, Whenever: 00:02:00 •Show Us The Data: 00:02:00 •Create Learning Champions: 00:02:00 •Gamification: 00:02:00 •Sell, Sell, Sell: 00:03:00 •Don't Block The Useful Sites: 00:03:00 •Create A Varied Library Of Resources: 00:02:00 •Encourage Conferences And Seminars: 00:04:00 •The Feedback Loop: 00:02:00 •Learning Is Expensive: 00:03:00 •Learning Takes Time: 00:02:00 •Concluding Remarks: 00:04:00 •Interview Masterclass - Maximize Your Chances of Success: 00:03:00 •Get Yourself Game Ready!: 00:08:00 •Final Prep Tips! 1-2 Days Before Interview: 00:03:00 •It's Interview Day! How to ACE the interview!: 00:07:00 •Positive Personality Traits Interviewers Are Desperate For: 00:07:00 •How to Engage & Impress in Conversation: 00:05:00 •The Art of Asking Questions: 00:08:00 •How to Answer Questions Using Skill & Psychological Tricks: 00:10:00 •After Interview - Still More You Can Do: 00:05:00 •Staying Professional: 00:02:00 •That Wasn't What You Expected!!: 00:03:00 •Waiting For The Answer: 00:02:00 •Let's Review The Tips - So Much To Consider: 00:04:00 •Introduction to Overcoming Burnout: 00:03:00 •The Problem of Burnout in Modern Workplaces: 00:06:00 •Symptoms of Burnout - Do You Have It?: 00:03:00 •How Individuals Can Fight Back Against Burnout: 00:12:00 •How Leaders Can Create A Burnout Free Culture: 00:10:00 •Let's Review The Advice - What's Important?: 00:03:00 •Characteristics of Great Leaders - Introduction: 00:02:00 •Honesty, Coaching & The Mission: 00:08:00 •Empathy, Togetherness & Feedback: 00:06:00 •Change, Authenticity & Enablement: 00:05:00 •Perspective, Empowerment & Emotional Intelligence: 00:05:00 •My Favourite Tips & Bonus!: 00:05:00 •What to Expect: 00:04:00 •What & Why?: 00:03:00 •The Cost of Meetings: 00:02:00 •Red Amber & Green Meetings: 00:06:00 •Do You Need A Meeting?: 00:04:00 •Timing Considerations: 00:07:00 •Contents of the Invite: 00:03:00 •Scheduling Etiquette: 00:07:00 •Considerations for Externals: 00:05:00 •The Meeting as an Opportunity: 00:02:00 •Chairing Meetings: 00:01:00 •Your Agenda: 00:08:00 •Kicking Off: 00:06:00 •During The Meeting: 00:08:00 •After Meeting Minutes: 00:06:00 •Considerations: 00:06:00 •Concluding Remarks: 00:02:00 •What To Expect & About Me: 00:02:00 •Management Vs. Coaching: 00:07:00 •What Is Culture?: 00:02:00 •Culture of Fairness: 00:08:00 •How To Be A Great Listener: 00:05:00 •Mastering Performance Evaluations: 00:07:00 •Welcoming New Starters: 00:07:00 •Stupid Things NOT To Say To Your Team: 00:07:00 •Your Team Made A Mistake: 00:06:00 •Mastering Crucial Conversations: 00:05:00 •When to Fire Someone: 00:06:00

Essentials of Becoming a Manager and Managing Teams
Delivered Online On Demand9 hours 9 minutes
£12