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This qualification covers complex accounting and finance topics and tasks leading to students becoming confident with a wide range of financial management skills and applications. Course Overview This qualification covers complex accounting and finance topics and tasks leading to students becoming confident with a wide range of financial management skills and applications. Students will gain competencies in drafting financial statements for limited companies, recommending accounting systems strategies and constructing and presenting complex management accounting reports. Study the Level 4 Diploma in Professional Accounting to master complex accounting tasks and qualify for senior finance roles, as well as AAT full membership. The jobs it can lead to: • Accounts payable and expenses supervisor • Assistant financial accountant • Commercial analyst • Cost accountant • Fixed asset accountant • Indirect tax manager • Payroll manager • Payments and billing manager • Senior bookkeeper • Senior finance officer • Senior fund accountant • Senior insolvency administrator • Tax supervisor • VAT accountant Entry Requirements: Students can start with any qualification depending on existing skills and experience. For the best chance of success, we recommend that students begin their studies with a good standard of English and maths. Course Content: Applied Management Accounting (mandatory): This unit allows students to understand how the budgetary process is undertaken. Students will be able to construct budgets and then identify and report on both areas of success and on areas that should be of concern to key stakeholders. Students will also gain the skills required to critically evaluate organisational performance. Learning outcomes: • Understand and implement the organisational planning process. • Use internal processes to enhance operational control. • Use techniques to aid short-term and long-term decision making. • Analyse and report on business performance. Drafting and Interpreting Financial Statements (mandatory): This unit provides students with the skills and knowledge for drafting the financial statements of single limited companies and consolidated financial statements for groups of companies. It ensures that students will have a proficient level of knowledge and understanding of international accounting standards, which will then be applied when drafting the financial statements. Students will also have a sound appreciation of the regulatory and conceptual frameworks that underpin the preparation of limited company financial statements. Learning outcomes: • Understand the reporting frameworks that underpin financial reporting. • Draft statutory financial statements for limited companies. • Draft consolidated financial statements. • Interpret financial statements using ratio analysis. Internal Accounting Systems and Controls (mandatory): This unit teaches students to consider the role and responsibilities of the accounting function, including the needs of key stakeholders who use financial reports to make decisions. Students will review accounting systems to identify weaknesses and will make recommendations to mitigate identified weaknesses in future operations. Students will apply several analytical methods to evaluate the implications of any changes to operating procedures. Learning outcomes: • Understand the role and responsibilities of the accounting function within an organisation. • Evaluate internal control systems. • Evaluate an organisation’s accounting system and underpinning procedures. • Understand the impact of technology on accounting systems. • Recommend improvements to an organisation’s accounting systems. Business Tax (optional): This unit introduces students to UK taxation relevant to businesses. Students will understand how to compute business taxes for sole traders, partnerships and limited companies. They will also be able to identify tax planning opportunities while understanding the importance of maintaining ethical standards. Learning outcomes: • Prepare tax computations for sole traders and partnerships. • Prepare tax computations for limited companies. • Prepare tax computations for the sale of capital assets by limited companies. • Understand administrative requirements of the UK’s tax regime. • Understand the tax implications of business disposals. • Understand tax relief, tax planning opportunities and agent’s responsibilities in reporting taxation to HM Revenue & Customs. Personal Tax (optional): This unit provides students with the fundamental knowledge of the three most common taxes that affect taxpayers in the UK: Income Tax, Capital Gains Tax and Inheritance Tax. With this knowledge students will be equipped to not only prepare the computational aspects of taxes, where appropriate, but also appreciate how taxpayers can legally minimise their overall taxation liability. Learning outcomes: • Understand principles and rules that underpin taxation systems. • Calculate UK taxpayers’ total income. • Calculate Income Tax and National Insurance contributions (NICs) payable by UK taxpayers. • Calculate Capital Gains Tax payable by UK taxpayers. • Understand the principles of Inheritance Tax. Audit and Assurance (optional): This unit aims to give a wider understanding of the principles and concepts, including legal and professional rules of audit and assurance services. The unit will provide students with an awareness of the audit process from planning and risk assessment to the final completion and production of the audit report. Students will also get a practical perspective on audit and assurance, with an emphasis on the application of audit and assurance techniques to current systems. Learning outcomes: • Demonstrate an understanding of the audit and assurance framework. • Demonstrate the importance of professional ethics. • Evaluate the planning process for audit and assurance. • Review and report findings. Cash and Financial Management (optional): This unit focuses on the important of managing cash within organisations and covers the knowledge and skills to make informed decision on financing and investment in accordance with organisational policies and external regulations. Students will identify current and future cash transactions from a range of sources, learn how to eliminate non-cash items and use various techniques to prepare cash budgets. Learning outcomes: • Prepare forecasts for cash receipts and payments. • Prepare cash budgets and monitor cash flows. • Understand the importance of managing finance and liquidity. • Understand the way of raising finance and investing funds. • Understand regulations and organisational policies that influence decisions in managing cash and finance. Credit and Debt Management (optional): This unit provides an understanding and application of the principles of effective credit control systems, including appropriate debt management systems. Students will be introduced to techniques that can be used to assess credit risks in line with policies, relevant legislation and ethical principles. Learning outcomes: • Understand relevant legislation and contract law that impacts the credit control environment. • Understand how information is used to assess credit risk and grant credit in compliance with organisational policies and procedures. • Understand the organisation’s credit control processes for managing and collecting debts. • Understand different techniques available to collect debts. DURATION 420-440 Hours WHATS INCLUDED Course Material Case Study Experienced Lecturer Refreshments Certificate
Why learn V-Ray for architects and designers? Realistic Visuals: V-Ray produces lifelike renderings for precise design visualization. Enhanced Presentations: Stunning visuals secure approvals and investments effectively. Time and Cost Efficiency: Streamlines design iterations, cutting down prototyping expenses. Click here for more info: Website Scheduling Your Training: You can also call 02077202581 to book. Training Duration: 10 hours Method: In-person face-to-face sessions or live online. Course Title: V-Ray Essentials for Architects and Designers Course Duration: 10 Hours Course Overview: Unlock the power of V-Ray, the industry-standard rendering software, and elevate your architectural and design projects to new heights. In this comprehensive 10-hour course, you'll dive deep into V-Ray and gain the skills needed to create stunning visualizations. Whether you're an architect or designer, this course will equip you with the knowledge and techniques to bring your ideas to life. Module 1: Introduction to V-Ray (1 hour) Understanding the V-Ray interface Navigating the V-Ray toolbar Setting up your first V-Ray project Module 2: Lighting Mastery (2 hours) Utilizing various light sources Achieving realistic daylight simulations Creating artificial lighting setups Mastering V-Ray's advanced lighting tools Module 3: Material Magic (2 hours) Exploring V-Ray materials Creating realistic textures and finishes Understanding material properties Working with material libraries Module 4: Perfecting Render Settings (1 hour) Configuring render settings for optimal results Setting up render elements for post-processing Achieving photorealistic renderings Module 5: Advanced Rendering Techniques (2 hours) Fine-tuning render settings for specific scenarios Creating stunning visual effects Optimizing render times Rendering animations and walkthroughs Module 6: Realistic Environments (1 hour) Incorporating background images and environments Adding context to your architectural scenes Achieving seamless integration of 3D models and backgrounds Module 7: Portfolio-Ready Projects (1 hour) Applying V-Ray skills to complete a professional project Assembling a portfolio showcasing your work Course Benefits: Master V-Ray for architectural and design projects. Create photorealistic renderings with confidence. Customize lighting, materials, and textures for your designs. Optimize render settings for efficiency and quality. Enhance your portfolio with impressive visualizations. Receive lifetime email support for continued guidance. Explore career opportunities as a rendering specialist. Who Should Attend: Architects Interior Designers 3D Artists Visualization Specialists CGI Artists Architectural Renderers Game Environment Artists Virtual Reality (VR) Developers Anyone passionate about architectural rendering and design Method of Instruction: 1-on-1 personalized training In-person or live online sessions Hands-on exercises and practical projects Upon completing the "V-Ray Essentials for Architects and Designers" course, participants will: V-Ray Proficiency: Master V-Ray rendering for photorealistic visualizations. Advanced Lighting Skills: Create dynamic and realistic lighting scenarios. Material Expertise: Customize textures and materials for enhanced visuals. Optimized Renders: Configure settings for efficient workflows. Advanced Techniques: Learn rendering tricks for stunning effects. Realistic Environments: Integrate 3D models seamlessly into real-world settings. Portfolio Development: Build a competitive portfolio showcasing advanced rendering skills. Benefits for Interior Designers and Architects: Enhanced Visualization: Improve design communication with realistic visualizations. Competitive Edge: Stand out with high-quality renderings. Efficient Decision-Making: Experiment and refine designs before execution. Streamlined Workflows: Produce quality renders efficiently. Career Opportunities: Explore roles in architectural visualization, 3D art, and CGI. In short, this course equips interior designers and architects with V-Ray skills to create impressive visualizations, improve communication, gain a competitive edge, streamline workflows, and expand career options. Master Vray Rendering: Achieve proficiency in Vray rendering for architectural and interior design projects. Industry Excellence: Learn industry-standard practices and workflows to produce high-quality results. Flexible Learning: Choose between in-person or live online training to suit your schedule. Resourceful Learning: Access recorded lessons for convenient review and reinforcement. Ongoing Support: Benefit from lifetime email support, ensuring you receive guidance beyond the course. Career Guidance: Receive free career advice to make informed decisions about your professional growth. Upon completion, our Vray for Architects and Interior Designers Training Course opens doors to various career opportunities in the architecture and design industry. Graduates with advanced rendering skills can explore roles such as: Architectural Visualizer Interior Designer 3D Artist Rendering Specialist Visualization Specialist CGI Artist Architectural Renderer Game Environment Artist Virtual Reality (VR) Developer Freelance Rendering Professional Vray Mastery: Gain expertise in Vray rendering for architectural and interior design projects. Industry-Approved Methods: Learn tried-and-true workflows for exceptional results. Flexible Learning: Opt for in-person or live online training at your convenience. Easy Review: Access recorded lessons to reinforce your knowledge conveniently. Lifelong Support: Receive ongoing guidance even after course completion. Career Consultation: Make informed decisions about your professional growth. Career Opportunities: Unlock doors to diverse roles in architecture and design, including Architectural Visualizer, Interior Designer, 3D Artist, Rendering Specialist, and more.
Why Learn Revit V-Ray 3ds Max Visualization Training Course? Revit is perfect for architecture, and 3ds Max, with V-Ray rendering, offers super results. Autodesk Revit Interoperability integrates Revit and 3ds Max seamlessly, combining metadata, materials, and lighting. Architects and designers using 3ds Max tools for architectural designs. Check our Website Booking: 1-on-1 Duration: You can split these 40 hours over as many days, Mon to Sat between 9 am to 7 pm, or call 02077202581 to book In-person or Live Online Module 1: Revit Fundamentals (16 hours) Introduction to Revit: Acquaint yourself with Revit's essential concepts and tools. Interface and Workspace: Navigate Revit's interface and workspace seamlessly. Building Information Modeling (BIM) Workflow: Grasp the fundamental BIM workflow principles for effective modeling. Basic Building Model Creation: Learn to craft a foundational building model using Revit. Basic Modeling Techniques: Master elements like walls, doors, windows, floors, roofs, stairs, and railings. Advanced Revit Modeling: Dive into advanced topics, including family creation and working with intricate geometries. Annotation and Documentation: Enhance your projects with text, dimensions, schedules, and efficient printing/exporting methods. Module 2: 3ds Max Mastery (16 hours) Introduction to 3ds Max: Familiarize yourself with the core aspects and interface of 3ds Max. 3D Modeling Workflow: Understand the intricacies of creating basic 3D models in 3ds Max. Basic 3D Modeling Techniques: Work with primitive shapes, splines, and create complex 3D models. Materials and Textures: Explore the material editor, apply materials, and craft realistic textures. Lighting and Cameras: Learn to illuminate scenes, utilize the daylight system, and optimize camera angles. Module 3: V-Ray Rendering Proficiency (8 hours) Introduction to V-Ray: Grasp the fundamentals of V-Ray, including its interface and workflow. V-Ray Materials and Textures: Understand the intricacies of V-Ray materials and textures for lifelike renderings. Basic Rendering Techniques: Dive into essential rendering techniques, including lighting adjustments and global illumination. Advanced Rendering Methods: Explore advanced techniques to elevate the quality of your renders. Gain expertise in Revit, 3ds Max, and V-Ray through our comprehensive training, mastering the core concepts and advanced techniques necessary for stunning architectural visualizations. Upon completing the course, you will: Master Architectural Modeling: Proficiently create intricate architectural models using Revit and 3ds Max. Visualize Realistically: Utilize advanced rendering techniques in V-Ray for lifelike visualizations with realistic lighting and materials. Efficient Documentation: Learn annotation and documentation skills for clear and effective project communication. Enhance Collaboration: Understand file interoperability for seamless collaboration with diverse software platforms. Build a Professional Portfolio: Create a diverse portfolio showcasing your skills in architectural visualization. Career Opportunities: Upon completion, you can pursue roles such as: Architectural Visualizer 3D Modeler Render Artist BIM Specialist Freelancer/Consultant Architectural Technician Visualization Trainer Mastering these tools opens doors to versatile career opportunities in architectural visualization. Download Revit Download 3ds max Download Vray Revit and 3dsMax V-Ray Visualization Training: Master architectural visualization with our intensive course blending Revit, 3dsMax, and V-Ray. Dive into modeling, materials, lighting, and rendering for photorealistic results. Course Highlights: Comprehensive Learning: Cover fundamental and advanced techniques in Revit and 3dsMax, enhancing your visualization skills. V-Ray Expertise: Explore advanced V-Ray rendering techniques, from global illumination to realistic material creation. Real-World Projects: Work on industry-relevant projects, building a portfolio of professional-grade visualizations. Flexible Learning: Choose in-person or live online sessions for interactive instruction and engaging discussions. Lesson Recordings: Access session recordings to review concepts, reinforcing your learning at your own pace. Lifetime Support: Enjoy lifetime email support for ongoing guidance from experienced instructors, ensuring your success beyond the course. Enroll now to transform your architectural designs into captivating visualizations, impressing clients with your skills and creativity. Join our training for a comprehensive learning experience, enhancing your expertise in Revit, 3dsMax, and V-Ray. Revit | 3ds max | V-Ray Course Benefits: Comprehensive Skill Set: Master Revit, 3dsMax, and V-Ray for exceptional architectural visualization, from basic modeling to advanced rendering. Realistic Rendering: Harness V-Ray's capabilities for lifelike visuals, covering global illumination, materials, and textures. Practical Experience: Work on industry-relevant projects, building a professional portfolio with hands-on exercises. Flexible Learning: Choose in-person or live online sessions for interactive instruction and discussion, tailored to your preferences. Review Resources: Access recorded class sessions to reinforce your knowledge and skills at your convenience. Lifetime Support: Enjoy lifetime email support from experienced instructors, ensuring ongoing guidance for your projects.
Course Title: 3ds Max Essential Training Course Perfect for novice 3ds Max users, our Essentials Training Course, hosted by an Autodesk Certified Trainer, equips you with core skills for creating 3D models and animations. Click here for more info: Website Duration: 16 hours Method: 1-on-1, Personalized Attention, Tailored Content, Flexible Pace, Individual Support Schedule: Tailor your own schedule by pre-booking a convenient hours, available from Mon to Sat between 9 am and 7 pm. Course Highlights: Comprehensive Learning: Covering 3ds Max from the basics, including interface navigation and customization, to essential skills for professional 3D modeling and animations. Expert Guidance: Certified tutors and industry experts provide personalized attention, ensuring a deep understanding of 3D concepts. Flexible Scheduling: Tailor the learning experience to your pace and preferences, with one-on-one sessions available from Monday to Sunday. Interactive Learning: Engage in hands-on exercises and practical projects, enhancing your skills in a real-world context. Job Opportunities: Upon completion, students can pursue careers as: 3D Modelers: Creating detailed 3D models for games, movies, or architectural visualization. Animation Artists: Designing engaging animations for various media platforms. Visual Effects (VFX) Artists: Working on special effects for films, TV shows, and commercials. Architectural Visualizers: Producing realistic architectural renders for construction and design projects. Game Designers: Developing immersive game environments and characters. Recommended Reading: "3ds Max 2022 for Beginners" by CADFolks: A beginner-friendly guide covering fundamental concepts and techniques in 3ds Max. "Mastering Autodesk 3ds Max 2022" by Nicholas Boughen: A comprehensive resource for mastering advanced features and workflows in 3ds Max. "The Animator's Survival Kit" by Richard Williams: A classic animation guide providing valuable insights for aspiring animators. These books offer valuable knowledge and techniques, complementing the skills learned in the course and aiding in future career endeavors. Upon completing the 3ds Max Basic to Fundamentals Training Course, participants will: Master 3ds Max Tools: Gain a deep understanding of the software interface, tools, and navigation, enabling efficient 3D modeling and animation. Create Complex Models: Develop proficiency in creating intricate 3D models, including objects, characters, and architectural elements, using various modeling techniques. Apply Realistic Textures: Learn to apply textures, maps, and materials to enhance the realism of 3D models, understanding diffuse, bump, and reflective materials. Perfect Lighting and Rendering: Acquire skills in setting up various lights, environment lighting, and global illumination for realistic renderings, optimizing rendering settings for quality output. Animate with Precision: Master keyframe animation, path animation, and constraints, bringing 3D scenes to life with smooth and accurate motion. Understand Dynamics and Simulations: Explore basic dynamics and simulations, including particle systems, creating dynamic and interactive 3D environments. Problem-Solve Creatively: Develop problem-solving skills for common challenges in 3D design, using innovative techniques and tools. Professional Project Execution: Apply learned skills to real-world projects, ensuring a professional approach to 3D modeling, animation, and visualization. By the end of the course, participants will be equipped with the knowledge and skills to confidently create visually stunning 3D models, animations, and visualizations, making them proficient 3ds Max users ready for diverse industry applications. Course Highlights: Comprehensive Learning: Covering 3ds Max from the basics, including interface navigation and customization, to essential skills for professional 3D modeling and animations. Expert Guidance: Certified tutors and industry experts provide personalized attention, ensuring a deep understanding of 3D concepts. Flexible Scheduling: Tailor the learning experience to your pace and preferences, with one-on-one sessions available from Monday to Sunday. Interactive Learning: Engage in hands-on exercises and practical projects, enhancing your skills in a real-world context. Job Opportunities: Upon completion, students can pursue careers as: 3D Modelers: Creating detailed 3D models for games, movies, or architectural visualization. Animation Artists: Designing engaging animations for various media platforms. Visual Effects (VFX) Artists: Working on special effects for films, TV shows, and commercials. Architectural Visualizers: Producing realistic architectural renders for construction and design projects. Game Designers: Developing immersive game environments and characters. Recommended Reading: "3ds Max 2022 for Beginners" by CADFolks: A beginner-friendly guide covering fundamental concepts and techniques in 3ds Max. "Mastering Autodesk 3ds Max 2022" by Nicholas Boughen: A comprehensive resource for mastering advanced features and workflows in 3ds Max. "The Animator's Survival Kit" by Richard Williams: A classic animation guide providing valuable insights for aspiring animators. These books offer valuable knowledge and techniques, complementing the skills learned in the course and aiding in future career endeavors. Receive ongoing email support for a lifetime. Access comprehensive handouts and valuable documents. Explore flexible financial support choices, including installment plans and funding through job center plus and DWP (Contact us for specifics). Rest assured with our money-back guarantee: If you're dissatisfied after your initial session, we address your concerns and provide a refund if necessary (Terms and conditions may apply). Get help with computer optimization to enhance software performance in Autocad, 3ds Max, and Photoshop on both PC platforms. Benefit from our industry connections, facilitating portfolio promotion and job opportunities.
Vectorworks Evening Course face to face One to one
This treatment is an innovative technique which uses dissolvable sutures to lift and elongate the eye to create a more almond shape whilst lifting the brow tail to create a feminine effect. This non-invasive procedure works by inserting a blunt cannula and a dissolvable thread discreetly under the surface of the skin. The thread provides a source of tension which will gradually attach itself to the tissue and stimulate the body's collagen production. Additionally included in this course you will learn how to provide pixie nose lift treatments for your clients. This technique is popular as it's the most cost-effective and offers a great option for those wanting to build up the effect of the lift over time. Course Entry Requirements: This course is suitable for those with or without a medical background. It is designed to provide the student with the ability to seek employment or start their own business upon qualification. At a minimum, students will be required to be qualified for at least one of the following: Medically qualified as a nurse, doctor or dentist with current registration with the NMC, GMC or GDC. NVQ Level 3 in Beauty Therapy, ITEC or HND 12 months of needling experience 6 Months of micropigmentation experience and Anatomy & Physiology Level 3 If your qualification does not appear above, we offer a fast track access course for those completely new to the industry. Course agenda Background of PDO Threads Health & safety In-depth anatomy and physiology Emergency protocols Product knowledge Sourcing clinical oversight (Prescriber) Complications prevention Client suitability Equipment use Needle stick injury protocol Pain management with the use of injectable anaesthetic Adverse effects Complications management Emergency Protocols Anaphylaxis Aftercare Consent forms Consultation process Client selection Live demonstrations Live model experience Recommended treatment charges Insurance Legalities Advance your training with our complete PDO Threads training package Take your training to the next level by enrolling on our complete PDO Thread training package. Included within this package: PDO COG Threads PDO Mono Threads Fox Eye Thread Lifts Pixie Nose Tip Lifts Check out the package here Course Benefits Student Benefits Advanced Skill Development: This course provides students with specialised training in the techniques of thread lifting specifically for creating the fox eye and pixie lift effects. It allows students to expand their skill set and offer unique and in-demand treatments to their clients. Increased Client Satisfaction: With the growing popularity of the fox eye and pixie lift trends, clients are actively seeking practitioners who can deliver these desired outcomes. By mastering these techniques, students can meet their client's expectations and provide them with the desired eye and facial rejuvenation results. Higher Earning Potential: As students acquire specialised skills in the fox eye and pixie lift thread techniques, they can command higher fees for these advanced treatments. The ability to offer unique and sought-after procedures often translates into increased earning potential for practitioners. Career Advancement Opportunities: With expertise in the fox eye and pixie lift thread techniques, students may have more opportunities for career advancement. Client Benefits Expertise in Trending Procedures: Clients can be confident that their practitioner is trained and knowledgeable in the specific techniques required to achieve the fox eye and pixie lift effects. This expertise increases the likelihood of achieving desired results. Personalised Treatment Plans: Practitioners who have completed this training can provide clients with tailored treatment plans based on their unique facial features and desired outcomes. This customised approach helps ensure client satisfaction. Safe and Effective Procedures: Clients can trust that their practitioner is skilled in performing thread lifting procedures safely and effectively, minimising the risk of complications and ensuring a positive treatment experience. Natural-looking Results: The fox eye and pixie lift thread techniques aim to enhance natural beauty and create subtle yet noticeable improvements. Clients can expect results that look natural, youthful, and in harmony with their overall facial aesthetics. Earning Potential The earning potential and salary expectation for practitioners who have completed the Fox Eye & Pixie Lift Thread Training Course can vary based on several factors. These factors include the practitioner's location, years of experience, client base, and the pricing structure of their services. By acquiring the skills and expertise in performing the fox eye and pixie lift thread techniques, practitioners can attract clients who are specifically interested in these procedures. This specialisation and ability to meet the growing demand for these treatments can contribute to higher earning potential.
ITIL® 4 Foundation ITIL® 4 is built on the established core of best practice in the ITIL® guidance. ITIL® 4 provides a practical and flexible approach to move to the new world of digital transformation and embrace an end-to-end operating model for the delivery and operation of products and services. ITIL® 4 also provides a holistic end-to-end picture that integrates frameworks such as Lean IT, Agile, and DevOps. The ITIL® 4 Foundation is based on the exam specifications specified by AXELOS for the ITIL® 4 Foundation certification. The fundamental objective of this course is to help the participants understand the key concepts of service management and the ITIL® 4 service management framework and prepare for the ITIL® 4 Foundation exam. In addition, this course offers a rich learning experience that helps the participants relate ITIL® to their own work environment. The course includes a case study (based on a fictitious organization, 'Axle Car Hire') that will help the participants understand and experience the ITIL® guiding principles, service value, practices through real-world challenges and opportunities. The rich learning experience is supported by additional learning tools such as pre-course reading materials, post-course reading material, and a set of quick reference cards. What You Will Learn At the end of this program, you will be able to: Understand the key concepts of ITIL® service management Understand how ITIL® guiding principles can help an organization to adopt and adapt ITIL® service management Understand the four dimensions of ITIL® service management Understand the purpose and components of the ITIL® service value system, and activities of the service value chain, and how they interconnect Understand the key concepts of continual improvement Learn the various ITIL® practices and how they contribute to value chain activities Course Introduction Let's Get to Know Each Other Course Overview Course Learning Objectives Course Structure Course Agenda Introduction to IT Service Management in the Modern World Introduction to ITIL® 4 Structure and Benefits of ITIL® 4 Case Study: Axle Car Hire Case Study: Meet the Key People at Axle Case Study: The CIOs Vision for Axle Exam Details ITIL® 4 Certification Scheme Service Management - Key Concepts Intent and Context Key Terms Covered in the Module Module Learning Objectives Value and Value Co-Creation Value: Service, Products, and Resources Service Relationships Value: Outcomes, Costs, and Risks Exercise: Multiple-Choice Questions The Guiding Principles Intent and Context Identifying Guiding Principles Key Terms Covered in the Module Module Learning Objectives The Seven Guiding Principles Applying the Guiding Principles Exercise: Multiple-Choice Questions The Four Dimensions of Service Management Intent and Context The Four Dimensions Key Terms Covered in the Module The Four Dimensions and Service Value System Module Learning Objectives Organizations and People Information and Technology Partners and Suppliers Value Streams and Processes External Factors and Pestle Model Exercise: Multiple-Choice Questions Service Value System Intent and Context Service Value System and Service Value Chain Module Learning Objectives Overview of Service Value System Overview of the Service Value Chain Exercise: Multiple-Choice Questions Continual Improvement Intent and Context Key Terms Covered in the Module Introduction to Continual Improvement Module Learning Objectives The Continual Improvement Model Relationship between Continual Improvement and Guiding Principles Exercise: Multiple-Choice Questions The ITIL® Practices Intent and Context ITIL® Management Practices Key Terms Covered in the Module Module Learning Objectives The Continual Improvement Practice The Change Control Practice The Incident Management Practice The Problem Management Practice The Service Request Management Practice The Service Desk Practice The Service Level Management Practice Purpose of ITIL® Practices Exercise: Crossword Puzzle
ITIL® 4 Foundation: In-House Training ITIL® 4 is built on the established core of best practice in the ITIL® guidance. ITIL® 4 provides a practical and flexible approach to move to the new world of digital transformation and embrace an end-to-end operating model for the delivery and operation of products and services. ITIL® 4 also provides a holistic end-to-end picture that integrates frameworks such as Lean IT, Agile, and DevOps. The ITIL® 4 Foundation is based on the exam specifications specified by AXELOS for the ITIL® 4 Foundation certification. The fundamental objective of this course is to help the participants understand the key concepts of service management and the ITIL® 4 service management framework and prepare for the ITIL® 4 Foundation exam. In addition, this course offers a rich learning experience that helps the participants relate ITIL® to their own work environment. The course includes a case study (based on a fictitious organization, 'Axle Car Hire') that will help the participants understand and experience the ITIL® guiding principles, service value, practices through real-world challenges and opportunities. The rich learning experience is supported by additional learning tools such as pre-course reading materials, post-course reading material, and a set of quick reference cards. What You Will Learn At the end of this program, you will be able to: Understand the key concepts of ITIL® service management Understand how ITIL® guiding principles can help an organization to adopt and adapt ITIL® service management Understand the four dimensions of ITIL® service management Understand the purpose and components of the ITIL® service value system, and activities of the service value chain, and how they interconnect Understand the key concepts of continual improvement Learn the various ITIL® practices and how they contribute to value chain activities Course Introduction Let's Get to Know Each Other Course Overview Course Learning Objectives Course Structure Course Agenda Introduction to IT Service Management in the Modern World Introduction to ITIL® 4 Structure and Benefits of ITIL® 4 Case Study: Axle Car Hire Case Study: Meet the Key People at Axle Case Study: The CIOs Vision for Axle Exam Details ITIL® 4 Certification Scheme Service Management - Key Concepts Intent and Context Key Terms Covered in the Module Module Learning Objectives Value and Value Co-Creation Value: Service, Products, and Resources Service Relationships Value: Outcomes, Costs, and Risks Exercise: Multiple-Choice Questions The Guiding Principles Intent and Context Identifying Guiding Principles Key Terms Covered in the Module Module Learning Objectives The Seven Guiding Principles Applying the Guiding Principles Exercise: Multiple-Choice Questions The Four Dimensions of Service Management Intent and Context The Four Dimensions Key Terms Covered in the Module The Four Dimensions and Service Value System Module Learning Objectives Organizations and People Information and Technology Partners and Suppliers Value Streams and Processes External Factors and Pestle Model Exercise: Multiple-Choice Questions Service Value System Intent and Context Service Value System and Service Value Chain Module Learning Objectives Overview of Service Value System Overview of the Service Value Chain Exercise: Multiple-Choice Questions Continual Improvement Intent and Context Key Terms Covered in the Module Introduction to Continual Improvement Module Learning Objectives The Continual Improvement Model Relationship between Continual Improvement and Guiding Principles Exercise: Multiple-Choice Questions The ITIL® Practices Intent and Context ITIL® Management Practices Key Terms Covered in the Module Module Learning Objectives The Continual Improvement Practice The Change Control Practice The Incident Management Practice The Problem Management Practice The Service Request Management Practice The Service Desk Practice The Service Level Management Practice Purpose of ITIL® Practices Exercise: Crossword Puzzle