Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support: Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning: Learn from anywhere, whenever you want This British sign language level 1 course is a journey of inclusivity and communication where you will learn the basics of this beautiful language in an expressive way, allowing you to connect with the deaf community with essential sign skills. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand British Sign Language and fingerspelling Learn how to meet people in sign language Know how to sign families, colours, transport, weather etc. Discover how to sign numbers such as phone numbers, time and calendar signs Learn how to sign colours such as colour games or to draw a coloured elephant Know how to sign transport and time Learn how to sign directions, emotional stories, and non-manual features in BSL Understand how to sign interests and sports activities Know how to sign a description of a person and clothes Why British Sign Language Level 1 Course right for you? This extensive British Sign Language Level 1 Online Course will give you an overview of sign language communication with people who can't speak or hear. You will learn how fingerspelling is used to communicate words using hands and exchange personal information with each other. This BSL level 1 online course will equip you with techniques to use British sign language words to communicate families, numbers, colours, transports, weather, and routine activities. You will learn how subtitles play a vital role in communicating daily activities with disabled people. By the end of the British Sign Language Level 1 Online Course, you will gain practical skills and theoretical knowledge in British sign language to communicate with hearing-impaired and dumb people. British Sign Language Level 1 Course Details Accredited by International Practitioners of Holistic Medicine (IPHM) is a leading accredited organisation that certifies and regulates alternative therapists, healers, and training providers around the world. After completing the IPHM accredited course you will be eligible to apply for the insurance. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Important Information Important Information Module 1: What is British Sign Language (BSL) What is British Sign Language Module 2: Fingerspelling What is Fingerspelling A to Z Handouts A to Z Fingerspelling - Right and Left Handed A to Z Fingerspelling Spin the Wheel (Longer Version) Handouts - A to Z Names 1st Name A to Z in 3 Parts 1st Name A to Z Fingerspelling - PDF Quiz Fingerspelling (Fill in the Blanks) Answers Fingerspelling (Fill in the Blanks) - PDF Quiz - Name, Me, Live Where Answers - Name, Me, Live Where - PDF Module 3: Meeting People Handouts - Meeting People Meeting People and Introduction with Subtitles Meeting People and Introduction without Subtitles Module 4: Families Handouts - Families Families Signs Part 1 - With Subtitles Families Sign Part 1 - Without Subtitles Families Signs Part 2 - With Subtitles Families Signs Part 2 - Without Subtitles Who is My Family Handouts - Answers - Who is My Family Module 5: Numbers Handouts - Numbers Number 0 to 10 - Spin the Wheel Number 0 to 20 - Spin the Wheel Number 0 to 30 - Spin the Wheel What is the Number Numbers - Study Answers Bingo Numbers 4 Games Bingo Numbers 4 Games - Study Answers Handouts - Phone Numbers Module 6: Calendar and Time Handouts - Calendar and Birthdays Calendar - Signs With Subtitles Calendar - Signs Without Subtitles Spin the Wheel - Which Day and Month is Today What is the Time What is the Time - Study Answers Spin the Wheel - What is the Time When is Your Birthday When is Your Birthday. - Study Answers Module 7: Colours Handouts - Colours Colour Games Draw a Coloured Elephant - Quiz Draw a Coloured Elephant - Answer Handouts Module 8: Transports Handouts - Transports Transports - Signs With Subtitles Transports - Signs Without Subtitles Transport and Time - Signs With Subtitles Transport and Time - Signs Without Subtitles Transports and Fingerspelling - Fill in the Gap Transports and Fingerspelling - Fill in the Gap - Study Answers Module 9: Weather Module 9: Weather Weather - Sign With Subtitles and Images Weather - Sign Without Subtitles and Images Weather - Questions Without Subtitles What is the Weather and Time What is the Weather and Time. - Answers Study Module 10: Emotional Signs Handouts - Non Manual Features (Nmf) - Signs With Emotional Images Non Manual Features (Nmf) - Signs With Emotional Images Emotional Signs With Subtitles Emotional Signs Without Images Spin the Wheel - How Are You Feeling Nmf - Signs Homework Handouts - Nmf Emotional Stories - Answers Module 11: Affirmative and Negative Handouts - Affirmative and Negative Affirmative and Negative With Subtitles Affirmative and Negative Without Subtitles Modules 12: Interests- Hobbies and Sports Handouts - Interests- Hobbies and Sports Handouts - Information About Different Clubs Interests Hobbies and Activities With Subtitles Interests Hobbies and Activities Without Subtitles Sports - Signs With Images Sports - Signs Without Images Hobbies Interests - Questions With Subtitles Hobbies Interests - Questions With Subtitles Sports Clubs Sports Clubs - Study Answers Don't Like or Like in Sports - Hobbies Interests - Questions Without Subtitles Don't Like or Like in Sports - Hobbies Interests - Answers Study Module 13: Description of a Person Handouts - Description of a Person Description of a Person With Subtitles Description of a Person Without Subtitles Module 14: Describing Clothes Handouts - Describing Clothes Describing Clothes With Subtitles Describing Clothes Without Subtitles Describing a Person and What They Are Wearing Describing a Person and What They Are Wearing - Handouts Answer Module 15: a to Z of Animals Handouts - a to Z of Animals A to Z of Animals Without Subtitles A to Z of Animals With Subtitles Questions About Pets With Subtitles Questions About Pets Without Subtitles 10 Most Popular Pets About Pets About Pets - Handout Answers About Pets - Handout Answers Module 16: Money Money Signs (Part 1) With Subtitles Money Signs (Part 1) Without Subtitles Money Signs (Part 2) With Subtitles Money Signs (Part 2) Without Subtitles Money - How Much is It Money - How Much is It.- Handout Answer Module 17: Foods and Drinks Handouts - Foods and Drinks Foods and Drinks With Subtitles Foods and Drinks Without Subtitles Asking Questions About Refreshments With Subtitles Asking Questions About Refreshments Without Subtitles Foods and Drinks - Menu With Images Foods and Drinks - Menu Without Images Handout - Top Eat Menu At the Restaurant Handouts - at the Restaurant Module-18: Exam Exam-BSL Level 1 Answers-BSL Level 1 Exam Who should take this course? This BSL level 1 online course is suitable for those who want to master in British Sign Language to apply for job opportunities or anyone who want to help hearing-impaired and deaf people in doing daily activities or meet new people by communicating in British sign language. Entry Requirements There are no academic entry requirements for this course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This British sign language level 1 online course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org
Duration 4.125 Days 24.75 CPD hours This course is intended for The job roles best suited to the material in this course are: Project managers and consultants involved in business continuity Expert advisors seeking to master the implementation of the business continuity management system Individuals responsible to maintain conformity with BCMS requirements within an organization Members of the BCMS team Overview Understand the concepts, approaches, methods, and techniques used for the implementation and effective management of a BCMS. Learn how to interpret and implement the requirements of ISO 22301 in the specific context of an organization. Understand the operation of the business continuity management system and its processes based on ISO 22301. Learn how to interpret and implement the requirements of ISO 22301 in the specific context of an organization. No two disasters in the world cause equal damage. Between the unpredictability of natural disasters, information security breaches, and incidents of different nature, preparedness can make you stand out in the crowd and predict the future of your business. In light of this, proper planning is essential to mitigating risks, avoiding consequences, coping with the negative effects of disasters and incidents, but at the same time, continuing your daily operations so that customer needs do not remain unfulfilled.This training course will prepare its participants to implement a business continuity management system (BCMS) in compliance with the requirements of ISO 22301. Attending this training course allows you to gain a comprehensive understanding of the best practices of the business continuity management system and to be able to establish a framework that allows the organization to continue operating efficiently during disruptive events Introduction to ISO 22301 and initiation of a BCMS Training course objectives and structure Standards and regulatory frameworks Business continuity management system (BCMS) Fundamental business continuity concepts and principles Initiation of the BCMS implementation Understanding the organization and its context BCMS scope Implementation plan of a BCMS Leadership and commitment Business continuity policy Risks, opportunities, and business continuity objectives Support for the BCMS Business impact analysis Risk assessment Implementation of a BCMS Business continuity strategies and solutions Business continuity plans and procedures Incident response and emergency response Crisis management Exercise programs Monitoring, measurement, analysis, and evaluation Internal audit BCMS monitoring, continual improvement, and preparation for the certification audi Management review Treatment of nonconformities Continual improvement Preparation for the certification audit Closing of the training course
Duration 4.125 Days 24.75 CPD hours This course is intended for The job roles best suited to the material in this course are: Individuals responsible for maintaining and improving the workplace safety, Occupational health and safety officers, consultants, and advisors, Professionals wishing to acquaint themselves with PECB's IMS2 Methodology for implementing an OH&S MS, Individuals responsible for maintaining the conformity of OH&S MS to ISO 45001 requirements, Members of OH&S teams, Individuals aspiring to pursue a career as OH&S MS implementers, consultants, or officers Overview Explain the fundamental concepts and principles of an occupational health and safety management system (OH&S MS) based on ISO 45001 Interpret the ISO 45001 requirements for an OH&S MS from the perspective of an implementer Initiate and plan the implementation of an OH&S MS based on ISO 45001, by utilizing PECB's IMS2 Methodology and other best practices Support an organization in operating, maintaining, and continually improving an OH&S MS based on ISO 45001 Prepare an organization to undergo a third-party certification audit This course is designed to equip you with the competence to establish, implement, manage, and maintain an occupational health and safety management system (OH&S MS) in accordance with ISO 45001:2018 requirements and guidance. This training course aims to provide an in-depth understanding of ISO 45001 requirements, as well as the best practices and approaches used for the implementation and subsequent maintenance of an OH&S MS. The ultimate ambition of this training course is to enable you to create the conditions for a safer workplace. Introduction to ISO 45001 and initiation of an OH&S MS implementation Training course objectives and structure Standards and regulatory frameworks Fundamental concepts and principles of OH&S Initiation of the OH&S MS implementation The organization and its context Implementation plan of an OH&S MS Leadership and worker participation OH&S MS scope OH&S policy and objectives Hazard identification and assessment of risks and opportunities Implementation of an OH&S MS Resource management Awareness and communication Documented information management Operations management Emergency preparedness and response OH&S MS performance evaluation, continual improvement, and preparation for the certification audit Monitoring, measurement, analysis, and evaluation Internal audit Management review Treatment of nonconformities and incidents Continual improvement Preparation for the certification audit Closing of the training course
Duration 1 Days 6 CPD hours This course is intended for It is essential information for beginning IT Asset Managers and other IT professionals involved in asset management, resource budgeting, finance, software licensing, contract management and strategic planning. Overview During this course, students learn best practices in Software Asset Management Reducing Risk Increasing Accountability Uncovering Savings Gaining Control of the IT Environment The IAITAM Certified Software Asset Manager (CSAM) Course is a foundational education program that ensures students are able to manage software assets. Students also learn about the ever-changing variables throughout our industry. From software piracy and compliance issues to legislation and organizational challenges, it is necessary to evaluate both the internal and external influences that bring about change in how organizations manage their IT assets. A successful Software Asset Manager must look at the overall goals of the organization and determine where Software Asset Management will be a strategic influence in achieving those goals. This course also includes the exam for CSAM certification. Course Outline The Scope of Software Strategic License Management Software Harvesting License Documentation The Right to Audit Proactive vs. Reactive SAM Developing Goals Savings Opportunities ITAM Compliance Audit Letter Examples of License Data Documentation Compliance Enforcement Understanding the EULA Due Diligence for Compliance The Art of Negotiation Ts & Cs Advice ITAM Automation Selecting a Discovery Tool ITAM Repository Hardware & Organizational Impacts Additional course details: Nexus Humans Certified Software Asset Manager (CSAM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Certified Software Asset Manager (CSAM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
This Microsoft Power BI course will help you become a Power BI expert. It'll enhance your skills by offering you comprehensive knowledge on Power BI Desktop and Power BI Online, and unleash the capabilities of Power BI to perform a comprehensive analysis of data from multiple sources and present the data using the perfect visualization.
Course Overview Gain an excellent understanding of power electronics and power systems by taking this Power Electronics for Electrical Engineering course. The Power Electronics for Electrical Engineering course will provide a thorough overview of power electronics fundamentals and their importance. Here, you will learn about the power electronics components and understand the working principle of rectifier circuits. Furthermore, you will learn about the design and implementation of AC and DC choppers and explore the fundamentals of inverters in power electronics. Learning Outcomes Identify the primary purpose of power electronics Understand how power electronics work Know about rectifiers and their operations Determine how AC and DC choppers work Gain insights into the inverter fundamentals and types Who is this course for? Anyone interested in improving their knowledge of electrical circuit analysis can take this Power Electronics for Electrical Engineering course. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path Power Electronics for Electrical Engineering course offers useful skills to possess and would be beneficial for any relevant profession or career such as: Electronics: Apprentice Electrician Electronics: Industrial Electricians Electronics: Commercial Electrician Electronics: Residential Electrician Electronics: Maintenance Electrician Auto Electrician Unit 1- Introduction to Power Electronics Components Module 1- Introduction to Power Electronics 00:13:00 Module 2- Uncontrolled Switches 00:17:00 Module 3- What is the Benefit of Diode 00:06:00 Module 4- Semi-Controlled Switches Part 1 00:09:00 Module 5- Semi-Controlled Switches Part 2 00:14:00 Module 6- Semi-Controlled Switches Part 3 00:05:00 Module 7- What is the Benefit of Thyristor 00:05:00 Module 8- Fully Controlled Switches Part 1 00:17:00 Module 9- Fully Controlled Switches Part 2 00:10:00 Module 10- Fully Controlled Switches Part 3 00:12:00 Unit 2- Fundamentals of Rectifier Circuits Module 1- Overview on Rectifiers 00:02:00 Module 2- Rectifier Definition 00:01:00 Module 3- Half Wave Uncontrolled Rectifier with R Load 00:21:00 Module 4- Example on Half Wave Uncontrolled Rectifier with R Load Part 1 00:06:00 Module 5- Example on Half Wave Uncontrolled Rectifier with R Load Part 2 00:07:00 Module 6- Half Wave Uncontrolled Rectifier with RL Load 00:10:00 Module 7- Derivation of the Discontinuous Current in R-L Load 00:08:00 Module 8- Freewheeling Diode (Commutation Diode) 00:03:00 Module 9- Half Wave R-L Load with FWD 00:09:00 Module 10- Difference Between Continuous and Discontinuous Mode in RL Load 00:07:00 Module 11- Half Wave RL Load with FWD Continuous Mode 00:06:00 Module 12- Example on Half Wave Rectifier with FWD 00:07:00 Module 13- Bridge Full Wave Uncontrolled Rectifier Part 1 00:07:00 Module 14- Bridge Full Wave Uncontrolled Rectifier Part 2 00:05:00 Module 15- Quick Revision on Bridge Full Wave Uncontrolled Rectifier 00:06:00 Module 16- Firing Angle 00:02:00 Module 17- Half Wave Controlled Rectifier R Load 00:05:00 Module 18- Half Wave Controlled Rectifier R-L Load 00:04:00 Module 19- Half Controlled R-L Load with FWD 00:06:00 Module 20- Example 1 00:07:00 Module 21- Example 2 00:08:00 Module 22- Example 3 00:13:00 Module 23- Example 4 00:09:00 Module 24- Example 5 00:05:00 Module 25- Fully Controlled Bridge Rectifier Part 1 00:06:00 Module 26- Fully Controlled Bridge Rectifier Part 2 00:06:00 Module 27- Quick Revision on Bridge Full Wave Controlled Rectifier 00:02:00 Module 28- Example 6 00:08:00 Module 29- Half Controlled Bridge Rectifier 00:08:00 Module 30- Half Controlled Bridge Rectifier with FWD 00:05:00 Module 31- Example 7 00:06:00 Module 32- Example 8 00:07:00 Module 33- Performance Parameters 00:04:00 Module 34- Power Factor 00:04:00 Unit 3- Fundamentals of AC Choppers Module 1- Introduction to AC Choppers 00:02:00 Module 2- Definition of AC Choppers 00:05:00 Module 3- Switching Techniques in AC Choppers 00:06:00 Module 4- Applications on AC Choppers 00:03:00 Module 5- Types of AC Choppers 00:02:00 Module 6- AC Chopper with R Load 00:14:00 Module 7- Example 1 on AC Chopper with R Load 00:06:00 Module 8- Example 2 on AC Chopper with R Load 00:04:00 Module 9- AC Chopper with L Load Part 1 00:13:00 Module 10- AC Chopper with L Load Part 2 00:06:00 Module 11- Example on AC Chopper with L Load 00:08:00 Module 12- AC Chopper with RL Series Load 00:20:00 Module 13- Example on AC Chopper with RL Series Load 00:07:00 Module 14- AC Chopper with RL Parallel Load 00:25:00 Module 15- Example on AC Chopper with RL Parallel Load 00:06:00 Module 16- AC Chopper with Pure Capacitive Load 00:14:00 Module 17- Example on AC Chopper with Pure Capacitive Load 00:04:00 Module 18- AC Chopper Loaded by Heavy Rectifier 00:06:00 Module 19- AC Chopper Loaded by an AC Motor with Sinusoidal Back Emf 00:12:00 Module 20- Example on AC Chopper Loaded by an AC Motor with Sinusoidal Back Emf 00:08:00 Module 21- Integral Cycle Control 00:11:00 Module 22- Example on Integral Cycle Control 00:04:00 Unit 4- Fundamentals of DC Choppers Module 1- Introduction to DC Choppers 00:02:00 Module 2- Definition and Application of DC Choppers 00:05:00 Module 3- Step down DC Chopper with R Load 00:12:00 Module 4- Example on Step Down DC Chopper with R Load 00:08:00 Module 5- Generation of Duty Cycle 00:09:00 Module 6- Switching Techniques 00:03:00 Module 7- Step Down DC Chopper with RLE Load Part 1 00:19:00 Module 8- Step Down DC Chopper with RLE Load Part 2 00:15:00 Module 9- Example 1 on Step Down DC Chopper with RLE Load 00:13:00 Module 10- Example 2 on Step Down DC Chopper with RLE Load 00:02:00 Module 11- Step Up DC Chopper with R or RL Load 00:09:00 Module 12- Step Up DC Chopper with RE Load 00:15:00 Module 13- Example on Step Up DC Chopper with RE Load 00:20:00 Module 14- Buck Regulator Part 1 00:16:00 Module 15- Buck Regulator Part 2 00:17:00 Module 16- Example on Buck Regulator 00:03:00 Module 17- Boost Regulator 00:23:00 Module 18- Example on Boost Regulator 00:06:00 Module 19- Buck Boost Converter 00:17:00 Module 20- Example on Buck-Boost Converter 00:05:00 Unit 5- Fundamentals of Inverters Module 1- Introduction to Inverters 00:02:00 Module 2- Definition of Inverters 00:04:00 Module 3- Importance and Applications of Inverters 00:08:00 Module 4- Single Phase Half Bridge R-Load 00:15:00 Module 5- Single Phase Half Bridge RL- Load 00:08:00 Module 6- Performance Parameters of an Inverter 00:05:00 Module 7- Example on Single Phase Half Bridge 00:10:00 Module 8- Single Phase Bridge Inverter R- Load 00:06:00 Module 9- Single Phase Bridge Inverter RL- Load 00:07:00 Module 10- Example on Single Phase Bridge Inverter 00:06:00 Module 11- Three Phase Inverters and Obtaining the Line Voltages 00:15:00 Module 12- Three Phase Inverters and Obtaining The Phase Voltages 00:17:00 Module 13- Example on Three Phase Inverters 00:16:00 Module 14- Single Pulse Width Modulation 00:13:00 Module 15- Multiple Pulse Width Modulation 00:13:00 Module 16- Example on Multiple Pulse Width Modulation 00:04:00 Module 17- Sinusoidal Pulse Width Modulation 00:16:00 Module 18- Industrial Inverter 00:03:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Course Overview Direct messenger communication is more effective than Facebook posts. The faster you can answer the questions of your customers, the better response you'll get. And messenger chatbot makes you available for your customers 24/7. Learn how you can use messenger communication effectively and create your own chatbot from this Facebook Marketing and Building Messenger Chatbots course and boost your Facebook marketing skill today. In this Facebook Marketing and Building Messenger Chatbots course, you will learn how you can create a Facebook Messenger chatbot and turn your messenger inbox into a marketing platform. This course will teach you how you can create your chatbot with personalized text message conversation. You will also understand the settings of able to get an automatic notification for any emergency queries. This will also help you with messenger promotions, ad campaigns and increase sales through the chat platform. Learning Outcomes Understand how Facebook marketing works Be able to create an effective messenger chatbot Learn the functions of messenger chatbot Connect chatbot with webinars, Google sheets and other files Be able to create a highly successful or messenger ad campaign Learn how to set up SMS notifications from Facebook Messenger Develop chatbot drip campaign and attract new customers through Messenger Who is this course for? This course is for anyone who wants to learn about Facebook marketing and promote their business through Facebook. You will learn to build a messenger chatbot and be able to communicate with your customers more effectively. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path Facebook Marketing and Building Messenger Chatbots is a useful qualification to possess and would be beneficial for any related profession or industry such as: Social Media Marketers Digital Marketers Social Media Influencers Small Business Owners Marketing Professionals Module 01: Introduction to Facebook Messenger Marketing Course Slides 01:40:00 MobileMonkey Support 00:05:00 Welcome to Facebook Messenger Chatbot Masterclass 00:08:00 What is messenger marketing? 00:10:00 Advantages of using Facebook messenger marketing 00:15:00 How is chatbot marketing different than other marketing channels? 00:07:00 Who can use messenger bots to their advantage? 00:05:00 Module 02: Example Use Cases For Facebook Messenger Chatbots Ecommerce chatbot strategies 00:10:00 Webinar/event registrations using chatbots 00:04:00 Lea-gen chatbot strategies 00:09:00 Using chatbots to promote educational resources 00:10:00 Using chatbots to stay in touch with your customers 00:08:00 Calculating LTV and CAC to formulate incentive plans 00:11:00 Ideas for incentive structures to promote through Facebook chatbots 00:09:00 Module 03: Psychological Principles of Persuasion in Effective Bot Design Commitment and Consistency in chatbot design 00:15:00 Increasing customer value with reciprocity 00:14:00 Using social proof to build trust and identity 00:12:00 Likability - your secret weapon to successful bot marketing 00:11:00 Using scarcity to drive your customers to convert faster 00:09:00 Understanding the Fogg Behavior Model and how to use it to your advantage 00:16:00 Module 04: Building Killer Chatbots With MobileMonkey What is MobileMonkey? 00:05:00 Creating a MobileMonkey account and connecting your Facebook page 00:06:00 Viewing active bots and adding users 00:03:00 Create your first chatbot! 00:03:00 Module 05: Learning All About The MobileMonkey Chatbot Builder Widgets, Page Flow and Organisation 00:08:00 Effective Ways of Media relation & Public Relation 01:00:00 Adding Q&A items in MobileMonkey 00:06:00 Understanding unanswered questions 00:04:00 Configuring and editing bot builder settings 00:04:00 All about the text widget 00:07:00 All about the image widget 00:01:00 All about the form widget 00:10:00 All about the quick question widget 00:07:00 All about the gif widget 00:03:00 All about the attachment widget 00:02:00 All about the attribute widget 00:02:00 All about the connection widget 00:03:00 All about the email widget 00:03:00 All about the gallery widget 00:06:00 All about the list widget 00:03:00 All about the navigate widget 00:03:00 All about the typing widget 00:03:00 All about the video widget 00:03:00 Module 06: How to wield the Mobile Monkey Chat Blaster like a Jedi Master What's a chat blast anyway? 00:03:00 A few useful chat blaster use cases 00:06:00 Chat blasting vs. drip campaigns 00:06:00 Planning four chat blast ideas (Part 1) 00:10:00 Planning four chat blast ideas (Part 2) 00:12:00 Organising our chat blast pages in the Mobile Monkey page builder 00:05:00 Building our coupon chat blast 00:11:00 Testing our chat blast before blasting 00:05:00 Launching our first chat blast: Naming, audience, page and purpose 00:09:00 Building a chat blast to drive phone calls 00:14:00 Building our new product line chat blast 00:16:00 Building our competitive advantage/awareness chat blast 00:19:00 Analysing chat blast results 00:02:00 Module 07: Understanding Lead Magnets and Using Lead Magnets To Build Your Contact List Why are lead magnets important? 00:05:00 Installing your chat widget on a WordPress site 00:06:00 Installing your chat widget on a Shopify site 00:01:00 Installing your chat widget through Google Tag Manager 00:05:00 Link to the messenger and adding it to emails and blogs 00:10:00 Adding the checkbox plugin to your web forms 00:03:00 How to use Facebook Comment Guards 00:17:00 Creating Facebook messenger landing pages 00:13:00 Module 08: Facebook Messenger Ad Campaigns Using Your MobileMonkey Chatbots! What are Facebook Messenger Ads? 00:06:00 Messenger ads best practices and sample strategies 00:12:00 Creating a new messenger ad campaign on Facebook 00:09:00 Designing a messenger ad 00:14:00 Completing messenger campaign creation in Facebook ads manager 00:07:00 Drafting our mobile monkey messaging campaign blueprint 00:07:00 Creating and naming all our pages in MobileMonkey 00:04:00 Building our messenger landing page in Mobile Monkey 00:04:00 Finishing all the other Facebook messenger bot pages 00:14:00 Duplicating your ad groups to try different targeting settings 00:08:00 Setting up MobileMonkey Q&A and other loose ends 00:07:00 Module 09: Understanding Audiences in MobileMonkey and Using Them to Your Advantage What are audiences in MobileMonkey 00:08:00 Creating an all contacts and gender-based audience 00:04:00 Timezone and last active based audiences in mobile monkey 00:07:00 Creating an audience based on a custom variable 00:07:00 Module 10: Building Our First MobileMonkey Drip Campaign! What are the drip campaigns and drip campaign best practices? 00:07:00 Practical and useful drip campaign ideas 00:07:00 Building and reviewing our drip pages in MobileMonkey 00:08:00 Creating and launching our first MobileMonkey drip campaign 00:09:00 Module 11: Using the RSS Blaster in MobileMonkey RSS feed step by step and best practices 00:10:00 Module 12: Becoming a MobileMonkey Power User With Advanced Integrations and Connections SECTION 13 Becoming a Mobile Monkey power user with connections Chapter 01 What are connections and when would you use them_1 00:03:00 Creating a connection to Google Sheets 00:14:00 Creating a connection to GoToWebinar 00:10:00 Send new leads to your CRM (Hubspot) 00:08:00 Send an SMS to your sales team when a contact requests a callback 00:10:00 Module 13: Understanding Your MobileMonkey Audience Insights Contacts - searching, exporting and deleting 00:03:00 Audiences in MobileMonkey 00:02:00 Forms - what they are and how to use them 00:02:00 Bot analytics - how to find useful information using Mobile Monkey analytics 00:03:00 Module 14: Staying on Facebook's Good Side: Chatbot Compliance What you need to know about staying compliant with Facebook 00:04:00 Getting approved for subscription messaging 00:09:00 Module 15: Conclusion ... Goodbye for now but stay in touch! Thank you, getting help, final thoughts 00:05:00
Key Objectives for the Training provision Effective listening to a client's needs and requirements during various stages of the sales process. Engage in meaningful communication with clients, learn to identify challenges and opportunities that relate to the prospects. Overcome the identified challenge. Build long term rapport and establish trust with the prospect throughout the sales process, Ensure continued customer satisfaction that can turn into repeat business. Be able to build rapport with customers or clients. Know the right questions to ask to fully understand the customer or client’s needs without putting on any pressure. Be able to check you have the right information from the customer or client. Be able to match products and services to the customer or client using the information you have gathered. Be able to influence effectively. Know how to stand out from your competitors. Stage 1 – Research the Company’s ‘Value Propositions’ and USP Analysis Conducting 30 min confidential interviews with a cross-section of the eligible Attendees & the Stakeholders, in order to gain an objective understanding of the various scenarios and clients that the Participants work with. the Company’s ‘Value Propositions’ Unique Selling Points The Customers’ journey(s) The Competition’s offers for analysis and comparisons. From these findings, a carefully calibrated bespoke Programme will be designed and delivered. Stage 2 - Design the Bespoke 2 x day Course nd Stage 3 - Delivery of the Course Programme This Programme can be delivered in 2 x consecutive days, or split between 2 – 3 weeks, to make it more ‘work-friendly’ – if required. It is very practical and commercially focussed in approach, with lots of interactive exercises designed to draw out the learning applications via the debriefings. The ‘Real Play’ scenarios on day 2 will be based on specific case studies drawn from the Research findings so that they are authentic to optimise the learning. Individual Action Plans will be captured at the end of each day to be debriefed by the Participants’ respective Line Managers. Template Programme Day One – Foundation – Strategic Approach Section One – The Principles of Consultative Selling Defining ‘Consultative Selling’ The Company’s ‘Unique Selling Points’ & Value Proposition The Consultative Selling model – the five stages Avoiding appearing ‘pushy’, ‘pressurising’ or ‘talking through the sale’ Section Two –Strategy & Preparation ‘Buy-Class’ Matrix Strategic plan Template – matching services/products to identified needs & opportunities. Preparing a range of objectives Constants and variables – USP’s Researching key Client/Decision Makers’ priorities, profile & background (LinkedIn etc.) Preparing for potential & likely Objections Section Three – Email etiquette & ‘influencing’ email correspondence. Email etiquette A.B.S.U.R.D model Clarity and tone – discovery of clients’ needs & motivational factors. Techniques to influence and ‘nudge’. Ensuring the data and content have a ‘gentle’ motivational & appealing message. Top Tips Day Two – Practical Application Section Four – Rapport Building & Effective Communication skills ‘Behaviour Labelling’ techniques – setting a positive tone. Asking Open Questions – gaining a full understanding of the clients’ priorities & expectations. EQ - Inviting opinions; perspectives; experiences – winning confidence. Active Listening – focus and commitment to understand. ‘Reading the room’ – adapting to responses and reactions. Maintaining focus on relevant topics that the Client cares about; carefully consider the opportunities to influence. But NO PRESSURE! Building a ‘bond of trust’ with commitments and authentic, shared values. Section Five – Explaining the Benefits – aligned to the Customers’ Priorities Understanding ‘Why do People Buy?’ Research data analysis. Open questions that lead to understanding the key issues and Clients’ priorities. Avoiding the danger of ‘pressurising’ the Client. Responding to objections effectively, with confidence and sensitivity. Explaining the benefits that are aligned to the Clients’ stated requirements. Making the Data ‘sing’ – memorable takeaways for the Client. Augmented benefits – Brand confidence; Case studies; Warranty; Service; Range; Flexibility etc. in alignment with their stated preferences/requirements Differentials compared to Competitors Section Six – Winning Commitment Inviting commitment – with confidence Consultative Selling Closing techniques (e.g. Alternative Close/Assumptive Close et al) Avoiding ‘talking through the sale’ – knowing when to ‘Shut UP!’ Confirming agreement – ensuring Clients’ motivation for repeat business Section Seven – Practical Application ‘Real Play’ From the Research findings, carefully devised scenarios can be generated to provide the most valuable learning opportunities to underpin all the skills & techniques covered in the Programme. Potential Real Play scenarios: A well-established customer has indicated that they are soon to be opening up additional new offices – this presents an opportunity to arrange for the Company to support them with their upcoming needs. After some very positive feedback and with the upcoming contract renewal imminent – how can the Company give the Customer more high-quality support in other areas of their business? A Competitor has been to see the client and they have prompted some concerns about ‘value for money’ & ‘quality of service’. How Real Play works… The group is split the group into 2 sub-groups, one with our Professional Actor (option available); the other with the Trainer or a willing Participant. Each group has a brief and has to instruct their Trainer/Actor/Participant on how to approach the scenario supplied. The Actor and Trainer (or willing Participant) perform the role play(s) as instructed by their respective teams; however, during the action they can be paused for further recommendations or direction. The outcome is the responsibility of the team(s) – not the performers. Debrief the full Programme Individual Action Plans - to be followed through. ‘Best Practices’ for application into the business Options for Exercises within the Programme Sample Exercise – Red & White There is a specific time managed agenda and itinerary, which puts the group under pressure. The key challenge is for the sub-groups to maximise the commercial value from the task, however there is always a great danger that the individuals attempt to gain financial progress at the expense of the other group! Debriefing points: Persuasive communication and influence across barriers Gaining buy-in when others are sceptical Strategic planning accounting for others’ behaviours Sample Exercise – Communication Challenge Each Participant has different pieces of information, but are not allowed to share it visually. They are only allowed to communicate to work out the solution hidden among the large amount of data. Debrief: Structured approach Maintaining focus through distractions/interference Active Listening Controlled communication Sample Exercise – Persuasive emails Sample emails are shared to be critiqued and improved upon to be debriefed: Tone & impact Making the Data ‘sing’ Influential & motivational language Customer centric message. Sample Exercise –Juggling Each Participant has to pass the ‘Customers’ (Juggling balls) carefully through the system with all the other Participants to reach a profitable conclusion Debrief: EQ to read the room and effectively communicate, when the pressure is on Customer focus and adapting to challenges Devising a plan that wins buy-in Overcoming competing ideas to get to ‘best practice’ Consistent commitment, communication and motivational drivers that influenced performance. Sample Exercise –Critical Path The group are provided with 30 x discs and some ‘post-it’ notes. (no pens or pencils are allowed) Their brief is to create a grid shape with the 30 x discs, which will act as ‘stepping stones’ for the ‘Critical Path’ But they have to follow the correct order through the grid from the start to finish, which they will have to work out through ‘trial & error’ All of the team must pass through the ‘Critical Path’ worked out on the grid, observing the constraints, within the time limit. No talking is permitted once they start using the materials Debrief: - Clear communication focussing on the ‘client’s journey’ Planning for challenges Identifying risks and mitigating them Role allocations & support Quality control and disciplines Sample Exercise –Back to Back Each Participant is positioned back-to-back with a partner. They have to work out precisely what the ‘statement’ given to the other person is without looking around. Each person has a different brief. Debrief: - Asking Open Questions Active Listening Accuracy in identifying the objective.
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