Phlebotomy & Venipuncture Diploma Level 3 course provides comprehensive insights into drawing blood safely and professionally. Discover the fundamentals of anatomy and physiology, understand the essential equipment, and grasp the steps for a successful venipuncture.
An insightful, enjoyable and experiential programme to help you analyse data and information and make a balanced decision based upon sound commercial reasoning. It will enable you to identify options, make decisions and take actions based on a thorough analysis combined with instinct and intuition to make a positive effect on profitability. This programme will help you: Identify ways to analyse data and sort relevant from irrelevant information Develop analytical and numerate thinking, and consider the financial implications of a decision Make decisions based on sound commercial reasoning - a mix of intuition and analysis Select from a range of tools to analyse a situation and apply these effectively Understand how costs and profits are calculated Use tried-and-tested techniques to manage and control your budgets Appreciate the fundamentals of financial analysis Focus on the bottom line Identify the basics of capital investment appraisal for your business Evaluate results and seek opportunities for improvement to your business 1 The commercial environment What do shareholders and investors want? What do managers want? Profit v non-profit organisations Investor expectations 2 Financial and non-financial information Risk and reward considerations Drivers of commercial decisions 3 Running a business A practical exercise to bring financial statements to life Different stakeholder interests in a business The impact and consequences of decisions on financial statements 4 Where do I make a difference to the organisation? How can I contribute to an improved business performance? Key performance indicators - measuring the right things A 'balanced scorecard' approach - it's not all about money! 5 A 'balanced scorecard' approach Analysing and reviewing my contribution to the business direction What is the current focus of my commercial decisions? Developing the business in the right way - getting the balance right! Where should/could it be in the future? Do my decisions support the overall vision and strategy? 6 Making commercial decisions Left-brain and right-brain thinking Convergent and divergent thinking Analysis and instinct Interactive case study exercise - emotional and rational decisions Reflection - what is my style of making decisions 7 Let's consider the customer! Identifying target markets Differentiating propositions and products Customer service considerations Marketing considerations and initiatives Pricing strategies and considerations 8 Strategic analysis The external environment The internal environment LEPEST analysis SWOT analysis Forecasting Group activity - analysing markets and the competition How do these improve your decisions? 9 Comparing performance Analysing key financial ratios Ways to compare performance and results Break-even analysis 10 Profit and loss accounts and budgeting Managing income and expenditure The budgeting process How does this link to the profit and loss account? Managing and controlling a cost centre/budget The role of the finance department Different ways of budgeting Incremental budgeting Zero-based budgeting 11 Understanding the balance sheet Purpose of balance sheets Understanding and navigating the content What does a balance sheet tell you? How do you affect your balance sheet? Links to the profit and loss account A practical team exercise that brings financial statements to life 12 Business decisions exercise How does this improve your decisions? A practical exercise to apply new knowledge and bring commercial thinking to to life The impact and consequences of decisions on financial statements 13 Working capital Why is this important? The importance of keeping cash flowing Business decisions that affect cash Calculating profit 14 Capital investment appraisal Capex v Opex Payback Return on investment The future value of money The concept of hurdle rate 15 Lessons learned and action planning So what? Recap and consolidation of learning The decisions that I need to consider Actions to achieve my plan
Understanding and interpreting sign language is more than a skill — it’s a meaningful bridge to inclusive communication. This course offers a clear and engaging introduction to British Sign Language (BSL), exploring its structure, expressions, and core techniques for interpreting in various everyday contexts. Whether you're learning out of personal interest or looking to support others with improved communication, this course walks you through the essentials with a focus on clarity, confidence, and cultural respect. Delivered entirely online, the modules are designed with simplicity and pace in mind. No previous knowledge is required — just a keen eye, an open mind, and a willingness to learn something truly valuable. From fingerspelling to conversational flow, learners will gain insight into how sign language functions in modern settings. It's a great opportunity to connect, understand, and communicate beyond spoken words — all from the comfort of your own space. Enrol today and unleash your potential in a field brimming with meaning and impact. HGV Training, Interpreter, Language, BSL, ASL, French, Spanish, Communication, Interpreting, Linguistic, Sign Language, Non-Verbal, Diversity, Cultural Bridge. Key Features: CPD Certified Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Course 01: British Sign Language (BSL) for Beginner Course 02: American Sign Language Online Course Course 03: French Language Course Course 04: Spanish Language Masterclass Learning Outcomes: Master BLS for effective communication. Acquire proficiency in ASL through comprehensive online modules. Expand linguistic horizons with French language fluency. Excel in Spanish language mastery for diverse interaction. Develop interpretive skills to bridge language barriers seamlessly. Cultivate cultural sensitivity through language immersion experiences. Accreditation All of our courses, including this Course are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Course, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking to enhance communication skills. Enthusiasts eager to delve into sign language. Professionals aiming to broaden linguistic proficiency. Aspiring interpreters interested in diverse cultural exchanges. Requirements Learners do not require any prior knowledge or qualifications to enrol in this course. Career path Sign Language Interpreter - £20K to 40K/year. Language Teacher - £25K to 35K/year. Translator - £20K to 40K/year. Bilingual Customer Service Representative - £18K to 30K/year. Language Tutor - £15K to 30K/year. Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
If you’re aiming to break into the global culinary scene or level up your kitchen career fast, the Chef Cook Mini Bundle is designed for maximum hireability. This compact but powerful bundle is ideal for those targeting roles across restaurants, bakeries, boutique hotels, and international kitchens. With a well-rounded focus on Thai Cooking, Food Hygiene, Kosher Cooking, Confectionary Making, and French Cooking, this bundle isn’t just a boost—it's a springboard into professional chef roles. Opportunities don’t wait. Employers are looking for chefs with versatility and certification in areas like Thai Cooking, Food Hygiene, Kosher Cooking, Confectionary Making, and French Cooking. With industry focus and clear career alignment, this bundle gives your CV a competitive edge—without breaking the bank. Description Whether you’re applying to upscale bistros, international resorts, or boutique patisseries, the Chef Cook Mini Bundle positions you perfectly. The demand for skilled professionals in Thai Cooking, Food Hygiene, Kosher Cooking, Confectionary Making, and French Cooking is ever-increasing. Kitchens want chefs who don’t just cook, but specialise—and that’s where this bundle makes you stand out. From Thai Cooking and French Cooking to Confectionary Making and Kosher Cooking, this bundle speaks directly to the hiring manager’s checklist. You don’t need to guess what employers want—this is it. Add Food Hygiene to the mix, and you’ve got both skill and safety accreditation on paper, making you ready for anything from fine dining to mass catering. Want in on the action? Don’t miss the chance to get certified in Thai Cooking, Food Hygiene, Kosher Cooking, Confectionary Making, and French Cooking—all in one career-targeted package. Positions are competitive; this bundle ensures you’re not just in the race—you’re leading it. FAQ Q: Who should enrol in the Chef Cook Mini Bundle? A: Anyone pursuing chef roles requiring Thai Cooking, Food Hygiene, Kosher Cooking, Confectionary Making, or French Cooking skills. Q: Will this help me get hired in international kitchens? A: Yes. Thai Cooking, French Cooking, and Kosher Cooking are in high demand worldwide. Combine them with Food Hygiene and Confectionary Making for a solid portfolio. Q: Why are there five different cooking disciplines in one bundle? A: Because employers love versatility. Thai Cooking, Food Hygiene, Kosher Cooking, Confectionary Making, and French Cooking together cover broad culinary territory. Q: Is this bundle good value for money? A: It’s an unbeatable offer. Instead of buying Thai Cooking, Food Hygiene, Kosher Cooking, Confectionary Making, and French Cooking courses separately, you get them all in one place—at a massive saving. Q: Can I apply for bakery jobs with this bundle? A: Absolutely. Confectionary Making and French Cooking are bakery essentials. Pair them with Food Hygiene for an even stronger profile. Q: Is this suitable for fast-track employment? A: Definitely. Thai Cooking, Food Hygiene, Kosher Cooking, Confectionary Making, and French Cooking are frequently requested in job listings.
The Sports Mini Bundle is your ultimate gateway to becoming hireable in the dynamic world of sports. Whether you aim to excel as a Sports Coaching expert, a skilled Physiotherapy professional, a reliable Sports First Aid provider, or a knowledgeable Heart Health and Nutrition advisor, this bundle positions you perfectly for success. Elevate your career with the Team Leader skills that industries are actively seeking. The Sports Mini Bundle is designed to boost your job relevance and open doors in sports, fitness, health, and wellness industries. Description With the Sports Mini Bundle, your career journey in Sports Coaching will be powered by essential skills that employers value. Sports Coaching, combined with expertise in Physiotherapy, ensures you’re prepared to address the physical and strategic needs of athletes and teams. Sports First Aid knowledge further distinguishes you as a safety-conscious professional ready for urgent situations, while Heart Health and Nutrition expertise makes you indispensable in promoting wellness. Being a Team Leader in sports environments demands more than just passion — it requires a solid foundation of leadership skills that this bundle provides. Sports Coaching, Physiotherapy, Sports First Aid, Heart Health and Nutrition, and Team Leader skills work together to make you an all-rounded candidate ready to stand out in hiring pools. Don't miss out on this chance to secure your future — opportunities for professionals equipped with Sports Coaching, Physiotherapy, Sports First Aid, Heart Health and Nutrition, and Team Leader skills are booming. This is not just training; it’s a career investment with unmatched value for money. The Sports Mini Bundle is your ticket to become hireable, giving you the confidence to approach job markets where Sports Coaching, Physiotherapy, Sports First Aid, Heart Health and Nutrition, and Team Leader qualifications are in high demand. The clock is ticking — don’t let this chance slip away! FAQ Q: How does the Sports Mini Bundle improve my chances in Sports Coaching jobs? A: The Sports Mini Bundle integrates Sports Coaching with Physiotherapy, Sports First Aid, Heart Health and Nutrition, and Team Leader skills, making you a highly desirable hireable candidate. Q: Is the bundle suitable for those looking to work in physiotherapy roles? A: Absolutely, the Physiotherapy focus alongside Sports Coaching and Sports First Aid ensures comprehensive preparation for physiotherapy-related positions. Q: Will this bundle help me develop leadership abilities? A: Yes, the Team Leader module equips you with key leadership skills relevant in sports environments. Q: How relevant is Heart Health and Nutrition for sports careers? A: Heart Health and Nutrition is crucial for wellness and athlete performance, making you valuable across health and fitness industries. Q: Can I expect to be job-ready after completing this bundle? A: The Sports Mini Bundle is curated specifically to make you hireable in roles requiring Sports Coaching, Physiotherapy, Sports First Aid, Heart Health and Nutrition, and Team Leader skills.
In today's competitive marketplace, a solid understanding of sales and management is essential for any business seeking to boost its sales performance and grow its market share. The "Sales and Management in Selling" course offers a comprehensive insight into the principles of sales, focusing on effective management strategies that drive success. It is designed to enhance your understanding of consumer behaviour, market trends, and sales techniques that are key to achieving long-term business objectives. Through this course, learners will develop a nuanced approach to managing sales teams, improving customer relationships, and driving business profitability. The course content has been meticulously crafted to equip individuals with the knowledge required to tackle sales challenges head-on and manage teams that perform at their best. By covering everything from sales techniques to the intricacies of effective management, participants will gain valuable insights that can be applied across a wide range of business settings. Whether you're new to the world of sales or looking to refine your existing skills, this course provides the necessary foundation to excel. Dive in and discover how a well-managed sales strategy can transform your business outcomes. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 1: Sales and Sales Growth Module 2: Sales Presentation and Selling Module 3: Sales Negotiations and Dealing with Customers Module 4: Marketing and Sales Module 5: Strategic Planning and Development Module 6: Planning and Market Analysis Module 7: Consumer Buying Behaviour and Customer Analysis Module 8: Branding and Pricing Strategy Module 9: CRM Fundamentals and Strategies Module 10: Customer Service and Communication Skills Learning Outcomes Strategize sales growth initiatives with precision and agility. Deliver compelling sales presentations, showcasing product value effectively. Navigate negotiations with finesse, fostering positive customer relationships. Integrate marketing strategies seamlessly into the sales process. Develop strategic plans for sustainable business expansion. Analyse market dynamics and consumer behaviour to inform decision-making. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Sales professionals seeking career advancement. Marketing professionals aiming to enhance sales collaboration. Business owners keen on boosting sales performance. Entry-level professionals aspiring to excel in sales. Customer service representatives looking to broaden their skill set. Entrepreneurs aiming to master sales and business development. Individuals exploring a career shift towards sales. Anyone desiring a comprehensive understanding of sales management. Career path Sales Manager Marketing Executive Business Development Specialist Customer Relationship Manager Retail Sales Consultant Account Executive Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Information architecture (IA) is the backbone of any successful website or application. This course takes you through the essential elements of structuring and organising content to ensure users can navigate with ease and find what they need, without frustration. By mastering IA, you'll be able to design and implement user-friendly systems that cater to both your business goals and user expectations, making your online presence more effective. In this course, we focus on the core principles of IA, such as content categorisation, site navigation, and usability. You’ll learn how to create intuitive structures, organise information logically, and ensure a seamless user journey. Whether you're designing a new website or revamping an existing one, this course equips you with the knowledge to build solid IA foundations that drive success. Ready to make your content easier to find and your websites more user-centric? This course is for you. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 1: Introduction to Information Architecture Module 2:User-Centred Design and Research Module 3: Organisational Strategy and Information Architecture Module 4: Navigation Design and Search Systems Module 5: Content Organisation and Information Design Module 6: Cross-Platform and Multi-Channel Experiences Module 7: Information Architecture Evaluation and Optimisation Module 8: Special Topics in Information Architecture Learning Outcomes: Design user-centric digital experiences for optimal engagement. Align information architecture with organisational strategies for impact. Create effective navigation systems and robust search functionalities. Organise and design content for maximum clarity and impact. Develop cross-platform expertise for seamless multi-channel experiences. Evaluate and optimise information architecture for peak performance. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Digital designers seeking advanced information architecture skills. UX/UI professionals aiming to enhance their design strategies. Marketing professionals keen on optimising digital content organisation. Web developers interested in creating intuitive navigation systems. Product managers looking to align design with organisational goals. Content strategists eager to refine information architecture for impact. Graphic designers aspiring to master cross-platform design challenges. Anyone pursuing a career in digital design and user experience. Career path Information Architect UX/UI Designer Digital Marketing Specialist Web Developer Product Manager Content Strategist Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Mastering Freelance Translation: From Basics to Business is your essential guide to building a successful career in freelance translation. This course covers every crucial step, from understanding the translation industry to establishing a professional home office. Whether you’re just curious about what freelance translation involves or ready to manage your own projects, this course provides clear, actionable insights. Learn how to attract and maintain clients, manage your workflow efficiently, and navigate the essential tools and techniques that streamline your work. Beyond the fundamentals, the course delves into the finer details that shape a professional freelance translator’s journey. Discover effective marketing strategies to promote your services, how to set fair rates and ensure timely payments, and the importance of ethics and quality assurance in every project. With an emphasis on practical knowledge suited for remote work, this course is designed to help you develop a strong foundation and confidence in your freelance translation career — all without the need to attend physical classes. Get ready to transform your interest in languages into a sustainable freelance business with guidance that balances professionalism and ambition. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: An Overview of Translation Module 02: Introduction to Freelancing Module 03: Introduction to Freelance Translator Module 04: Activities Before Getting Started Module 05: Finding Clients Module 06: Managing the Work Module 07: Marketing Module 08: CAT Tools in Translation Module 09: Getting Paid for The Work Module 10: Setting Up Home Office Module 11: Professional Ethics of Freelance Translators Module 12: Ensuring Quality Module 13: Other Tips and Tricks to Keep in Mind Learning Outcomes: Master the core principles of translation. Build a successful freelance translation business. Locate and engage with clients effectively. Utilise CAT tools for enhanced productivity. Navigate the world of professional ethics and quality assurance. Implement best practices for marketing and home office setup. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring freelance translators Language enthusiasts looking to turn their skills into a profession Professionals seeking a side career or an additional source of income Anyone interested in the world of freelance translation Career path Freelance Translator Localization Specialist Content Writer Language Consultant Project Manager in Translation International Business Liaison Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Duration 5 Days 30 CPD hours This course is intended for System administrators System engineer Overview By the end of the course, you should be able to meet the following objectives: Configure and manage complex storage solutions in a vSphere environment (including NFS, iSCSI, and so on) Configure and manage complex, scalable vSphere networking operations (vSphere Standard Switch and Distributed Switches) Deploy, manage, and optimize virtual machines (advanced configuration, content library, latency-sensitive workloads, and more) Manage business continuity and operations in your vSphere environment (VMware vCenter Server Appliance⢠file-based backup, VMware vCenter Server profiles, host profiles, and so on) Plan and implement increased vSphere security (use a Key Provider, VM Encryption, CPU scheduler remediations, and so on) Troubleshoot the vSphere environment Use VMware vSphere Lifecycle Manager⢠to upgrade to VMware ESXi⢠hosts and virtual machines (VUM, image-based clusters, and so on) Implement vSphere cluster solutions (Cluster QuickStart wizard, VMware vSphere Distributed Resource Schedulerâ¢, VMware vSphere High Availability, VMware vSANâ¢, and so on) Implement resource optimizations to streamline vSphere deployments Create an advanced configuration of vCenter Server (including an identity source) This five-day course provides hands-on training to equip students with a range of skills, from performing routine VMware vSphere© 7 administrative tasks to complex vSphere operations and configurations. Through lab-based activities, students are immersed in real-life situations faced by VMBeans, a fictitious company. These situations expose students to real-life scenarios faced by companies that are building and scaling their virtual infrastructure. Approximately 90% of the class is application-focused and taught through labs. The course aligns fully with the VMware Certified Advanced Professional ? Data Center Virtualization Deploy exam objectives. Course Introduction Introductions and course logistics Course objectives Introduction to fictitious company: VMBeans Configure and Manage Your vSphere Environment Perform various vCenter Server configurations Configure an external identity source Configure virtual networking with advanced options Configure and manage advanced storage configurations Configure vSphere clusters (also using Cluster QuickStart) Management and Operations in Your Data Center Collect vSphere log files Configure vCenter Server file-based backup Working with vCenter Server profiles Configure and manage advanced cluster settings Create and configure advanced host options Create and manage host profiles Manage and remediate clusters using vSphere Lifecycle Manager Create and configure a Content Library Update a managed virtual machine template Configure a central VMware ToolsTM installation repository Manage vSphere roles and permissions Troubleshoot Your Data Center Environment Troubleshoot vSphere configuration issues Troubleshoot resource pool configuration issues Troubleshoot network and storage issues Troubleshoot ESXi host issues Troubleshoot vCenter Server resource issues Increasing Security in Your Data Center Create and manage a Key Management solution Create an encrypted virtual machine Configure CPU scheduler options to achieve security remediations Performance and Optimization in Your Data Center Manage advanced virtual machine configurations Identify and implement vSphere resource optimization opportunities Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware vSphere: Advanced Administration Workshop [v7] training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware vSphere: Advanced Administration Workshop [v7] course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 5 Days 30 CPD hours This course is intended for This course is designed for technology leaders, solution developers, project managers, organizational decision makers, and other individuals seeking to demonstrate a vendor-neutral, cross-industry understanding of ethics in emerging data-driven technologies, such as AI, robotics, IoT, and data science. This course is also designed for professionals who want to pursue the CertNexus Certification Exam CET-110: Certified Ethical Emerging Technologies. Overview In this course, you will incorporate ethics into data-driven technologies such as AI, IoT, and data science. You will: Describe general concepts, theories, and challenges related to ethics and emerging technologies. Identify ethical risks. Practice ethical reasoning. Identify and mitigate safety and security risks. Identify and mitigate privacy risks. Identify and mitigate fairness and bias risks. Identify and mitigate transparency and explainability risks. Identify and mitigate accountability risks. Build an ethical organization. Develop ethical systems in technology-focused organizations. Mutually reinforcing innovations in computing and engineering are catapulting advances in technological production. From blockchain and artificial intelligence (AI) to gene editing and the Internet of Things (IoT), these advances come with tremendous opportunities for improvement in productivity, efficiency, and human well-being. But as scandals increasingly demonstrate, these advances also introduce new and serious risks of conflict and harm.Technology professionals now face growing demands to identify and mitigate ethical risks to human rights and the environment, as well as to navigate ethical tradeoffs between qualities such as privacy and accuracy, fairness and utility, and safety and accountability. This course provides the tools to identify and manage common ethical risks in the development of emerging data-driven technologies. It distills ethical theory, public regulations, and industry best practices into concrete skills and guidelines needed for the responsible development of digital products and services. By following the course's practical, problems-based approach, learners will become adept at applying theories, principles, frameworks, and techniques in their own roles and organizations. Introduction to Ethics of Emerging Technologies Topic A: What?s at Stake Topic B: Ethics and Why It Matters Topic C: Ethical Decision-Making in Practice Topic D: Causes of Ethical Failures Identifying Ethical Risks Topic A: Ethical Reasons Topic B: Stumbling Blocks for Ethical Reasoning Topic C: Identify Ethical Risks in Product Development Topic D: Tools for Identifying Ethical Risks Topic E: Use Regulations, Standards, and Human Rights to Identify Ethical Risks Ethical Reasoning in Practice Topic A: Ethical Theories Topic B: Use Ethical Decision-Making Frameworks Topic C: Select Options for Action Topic D: Avoid Problems in Ethical Decision-Making Identifying and Mitigating Security Risks Topic A: What Is Security? Topic B: Identify Security Risks Topic C: Security Tradeoffs Topic D: Mitigate Security Risks Identifying and Mitigating Privacy Risks Topic A: What Is Privacy? Topic B: Identify Privacy Risks Topic C: Privacy Tradeoffs Topic D: Mitigate Privacy Risks Identifying and Mitigating Fairness and Bias Risks Topic A: What Are Fairness and Bias? Topic B: Identify Bias Risks Topic C: Fairness Tradeoffs Topic D: Mitigate Bias Risks Identifying and Mitigating Transparency and Explainability Risks Topic A: What Are Transparency and Explainability? Topic B: Identify Transparency and Explainability Risks Topic C: Transparency and Explainability Tradeoffs Topic D: Mitigate Transparency and Explainability Risks Identifying and Mitigating Accountability Risks Topic A: What Is Accountability? Topic B: Identify Accountability Risks Topic C: Accountability Tradeoffs Topic D: Mitigate Accountability Risks Building an Ethical Organization Topic A: What Are Ethical Organizations? Topic B: Organizational Purpose Topic C: Ethics Awareness Topic D: Develop Professional Ethics within Organizations Developing Ethical Systems in Technology-Focused Organizations Topic A: Policy and Compliance Topic B: Metrics and Monitoring Topic C: Communication and Stakeholder Engagement Topic D: Ethical Leadership