4997 Operations courses

Duration 2 Days 12 CPD hours This course is intended for Security architects System designers Network administrators Operations engineers Network managers, network or security technicians, and security engineers and managers responsible for web security Cisco integrators and partners Overview After taking this course, you should be able to: Describe Cisco WSA Deploy proxy services Utilize authentication Describe decryption policies to control HTTPS traffic Understand differentiated traffic access policies and identification profiles Enforce acceptable use control settings Defend against malware Describe data security and data loss prevention Perform administration and troubleshooting This course shows you how to implement, use, and maintain Cisco© Web Security Appliance (WSA), powered by Cisco Talos, to provide advanced protection for business email and control against web security threats. Through a combination of expert instruction and hands-on practice, you?ll learn how to deploy proxy services, use authentication, implement policies to control HTTPS traffic and access, implement use control settings and policies, use the solution?s anti-malware features, implement data security and data loss prevention, perform administration of Cisco WSA solution, and more.This course helps you prepare to take the exam, Securing the Web with Cisco Web Security Appliance (300-725 SWSA). Describing Cisco WSA Technology Use Case Cisco WSA Solution Cisco WSA Features Cisco WSA Architecture Proxy Service Integrated Layer 4 Traffic Monitor Data Loss Prevention Cisco Cognitive Intelligence Management Tools Cisco Advanced Web Security Reporting (AWSR) and Third-Party Integration Cisco Content Security Management Appliance (SMA) Deploying Proxy Services Explicit Forward Mode vs. Transparent Mode Transparent Mode Traffic Redirection Web Cache Control Protocol Web Cache Communication Protocol (WCCP) Upstream and Downstream Flow Proxy Bypass Proxy Caching Proxy Auto-Config (PAC) Files FTP Proxy Socket Secure (SOCKS) Proxy Proxy Access Log and HTTP Headers Customizing Error Notifications with End User Notification (EUN) Pages Utilizing Authentication Authentication Protocols Authentication Realms Tracking User Credentials Explicit (Forward) and Transparent Proxy Mode Bypassing Authentication with Problematic Agents Reporting and Authentication Re-Authentication FTP Proxy Authentication Troubleshooting Joining Domains and Test Authentication Integration with Cisco Identity Services Engine (ISE) Creating Decryption Policies to Control HTTPS Traffic Transport Layer Security (TLS)/Secure Sockets Layer (SSL) Inspection Overview Certificate Overview Overview of HTTPS Decryption Policies Activating HTTPS Proxy Function Access Control List (ACL) Tags for HTTPS Inspection Access Log Examples Understanding Differentiated Traffic Access Policies and Identification Profiles Overview of Access Policies Access Policy Groups Overview of Identification Profiles Identification Profiles and Authentication Access Policy and Identification Profiles Processing Order Other Policy Types Access Log Examples ACL Decision Tags and Policy Groups Enforcing Time-Based and Traffic Volume Acceptable Use Policies, and End User Notifications Defending Against Malware Web Reputation Filters Anti-Malware Scanning Scanning Outbound Traffic Anti-Malware and Reputation in Policies File Reputation Filtering and File Analysis Cisco Advanced Malware Protection File Reputation and Analysis Features Integration with Cisco Cognitive Intelligence Enforcing Acceptable Use Control Settings Controlling Web Usage URL Filtering URL Category Solutions Dynamic Content Analysis Engine Web Application Visibility and Control Enforcing Media Bandwidth Limits Software as a Service (SaaS) Access Control Filtering Adult Content Data Security and Data Loss Prevention Data Security Cisco Data Security Solution Data Security Policy Definitions Data Security Logs Performing Administration and Troubleshooting Monitor the Cisco Web Security Appliance Cisco WSA Reports Monitoring System Activity Through Logs System Administration Tasks Troubleshooting Command Line Interface

Duration 5 Days 30 CPD hours This course is intended for Typical candidates for this course are IT Professionals who deploy small-to-medium scale enterprise network solutions based on Aruba products and technologies Overview After you successfully complete this course, expect to be able to: Explain how Aruba's wireless networking solutions meet customers' requirements Explain fundamental WLAN technologies, RF concepts, and 802.11 Standards Learn to configure the Mobility Master and Mobility Controller to control access to the Employee and Guest WLAN Control secure access to the WLAN using Aruba Firewall Policies and Roles Recognize and explain Radio Frequency Bands and channels, and the standards used to regulate them Describe the concept of radio frequency coverage and interference and successful implementation and diagnosis of WLAN systems Identify and differentiate antenna technology options to ensure optimal coverage in various deployment scenarios Describe RF power technology including, signal strength, how it is measured and why it is critical in designing wireless networks Learn to configure and optimize Aruba ARM and Client Match features Learn how to perform network monitoring functions and troubleshooting AR-AMF teaches knowledge, skills & practical exp. to set up & config a basic AR WLAN utilizing OS 8.X architecture & features.using lecture & labs,AR-AMF provides tech. & hands-on exp. of config. a single Mobility Master with 1 controller & AP WLAN WLAN Fundamentals Describes the fundamentals of 802.11, RF frequencies and channels Explain RF Patterns and coverage including SNR Roaming Standards and QOS requirements Mobile First Architecture An introduction to Aruba Products including controller types and modes OS 8.X Architecture and features License types and distribution Mobility Master Mobility Controller Configuration Understanding Groups and Subgroups Different methods to join MC with MM Understanding Hierarchical Configuration Secure WLAN configuration Identifying WLAN requirements such as SSID name, encryption, authentication Explain AP groups structure and profiles Configuration of WLAN using the Mobility Master GUI AP Provisioning Describes the communication between AP and Mobility controller Explain the AP booting sequence and requirements Explores the APs controller discovery mechanisms Explains how to secure AP to controller communication using CPSec Describes AP provisioning and operations WLAN Security Describes the 802.11 discovery, authentication and association Explores the various authentication methods, 802.1x with WPA/WPA2, Mac auth Describes the authentication server communication Explains symmetric vs asymmetric Keys, encryption methods WIPS is described along with rogue discovery and protection Firewall Roles and Policies An introduction into Firewall Roles and policies Explains Aruba?s Identity based Firewall Configuration of Policies and Rules including aliases Explains how to assign Roles to users Dynamic RF Management Explain how ARM calibrates the network selecting channels and power settings Explores the new OS 8.X Airmatch to calibrate the network How Client Match and Client Insight match steers clients to better Aps Dynamic RF Management Explain how ARM calibrates the network selecting channels and power settings Explores the new OS 8.X Airmatch to calibrate the network How Client Match and Client Insight match steers clients to better Aps Guest Access Introduces Aruba?s solutions for Guest Access and the Captive portal process Configuration of secure guest access using the internal Captive portal The configuration of Captive portal using Clearpass and its benefits Creating a guest provisioning account Troubleshooting guest access Network Monitoring and Troubleshooting Using the MM dashboard to monitor and diagnose client, WLAN and AP issues Traffic analysis using APPrf with filtering capabilities A view of Airwaves capabilities for monitoring and diagnosing client, WLAN and AP issues

Lean Six Sigma is a methodology used by project managers worldwide to streamline the business process. It works by breaking down the workflow into manageable stages, improving quality of service, reducing waste and optimising resources. In the Six Sigma and Lean Process, you will learn how to apply the Lean Six framework for your organisation, with step-by-step guidance. In this Lean Six Sigma training program, you will be introduced to improvement tools and techniques that are designed to help you plan and problem-solve more efficiently. Whether you are an aspiring Project Manager or want to take your expertise to the next level, our experienced instructor will walk you through key methodologies proven to drive business performance and enhance customer value in no time. Who is this Course for? This Six Sigma and Lean Process course is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Course Curriculum Six Sigma and Lean Process - Updated Version Module 1: Understanding Lean 00:24:00 Module 2: The Lean Culture 00:20:00 Module 3: The Five Principles of Lean 00:11:00 Module 4: Value and Waste 00:20:00 Module 5: Value Stream Mapping (VSM) 00:20:00 Module 6: The Principles of Flow and Pull 00:15:00 Module 7: Overview of Six Sigma 00:12:00 Module 8: The Define Phase 00:19:00 Module 9: The Measure Phase 00:22:00 Module 10: The Analyse Phase 00:23:00 Module 11: The Improve Phase 00:22:00 Module 12: The Control Phase 00:15:00 Six Sigma and Lean Process - Old Version Lean Process Module One - Getting Started 00:30:00 Module Two - Understanding Lean 01:00:00 Module Three - Liker's Toyota Way 01:00:00 Module Four - The TPS House 01:00:00 Module Five - The Five Principles of Lean Business 01:00:00 Module Six - The First Improvement Concept (Value) 01:00:00 Module Seven - The Second Improvement Concept (Waste) 01:00:00 Module Eight - The Third Improvement Concept (Variation) 01:00:00 Module Nine - The Fourth Improvement Concept (Complexity) 01:00:00 Module Ten - The Fifth Improvement Concept (Continuous Improvement) 01:00:00 Module Eleven - The Improvement Toolkit 00:30:00 Module Twelve - Wrapping Up 01:30:00 Six Sigma Six Sigma Basics 00:15:00 Improvement Tools 00:30:00 Management Tools for Generating Ideas 00:15:00 Continuous Improvement 00:30:00 Customer Relationships 00:30:00 Mock Exam Mock Exam - Six Sigma and Lean Process 00:20:00 Final Exam Final Exam - Six Sigma and Lean Process 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Discover UK insurance fundamentals with payroll, accounting, tax, data entry, and analysis in one clear online mini bundle. 🔹 Overview: The Insurance Fundamentals Mini Bundle provides learners with essential knowledge covering payroll, accounting, tax, data entry, and analysis—all tailored to the UK insurance context. This package offers a practical blend of financial and administrative skills for anyone aiming to support insurance operations. Whether you’re new to the insurance sector or enhancing your expertise, this bundle guides you through key processes that underpin insurance payroll and tax management. By combining data accuracy and analytical insight, learners can contribute confidently to smooth insurance workflows without leaving their desk. 🔹 Learning Outcomes: Understand payroll and tax procedures relevant to insurance Apply accounting principles to insurance sector finances Develop accuracy in data entry for insurance records Use data analysis to support insurance decision-making Learn UK-specific insurance financial regulations and practices Improve administrative skills for insurance operations support 🔹 Who is this Course For: Beginners aiming to enter the UK insurance industry Insurance administrators managing payroll and accounting tasks Professionals responsible for insurance data entry and analysis Staff needing clear understanding of insurance tax processes Individuals supporting insurance finance and payroll departments Employees improving skills for insurance operational roles Those interested in insurance sector financial and administrative work Career changers exploring insurance fundamentals online 🔹 Career Path: Insurance Administrator – £22,000–£30,000 per year Payroll Officer (Insurance Sector) – £23,000–£31,000 per year Insurance Data Analyst – £28,000–£37,000 per year Accounting Assistant (Insurance) – £24,000–£32,000 per year Tax Advisor (Insurance Sector) – £30,000–£40,000 per year Claims Processing Officer – £21,000–£28,000 per year

Boost your insurance career with payroll, Excel, accounting, data entry, and Tableau-led data analytics skills. Navigating the corporate side of UK insurance requires more than just policy talk. This mini bundle neatly ties together the essentials—think payroll, accounting, data entry, Excel, and Tableau. Whether you’re brushing up your spreadsheets or deciphering financials, you’ll gain the structured knowledge to operate with precision. From managing numbers to visualising them, this collection delivers the core knowledge behind successful insurance operations. It’s designed for those who want to make insurance sound less... dull. (It’s not. There are spreadsheets. They're thrilling.) All courses are online, self-paced, and geared to help you move confidently through the essentials of corporate insurance functions. Learning Outcomes: Understand payroll functions within a corporate insurance context. Explore accounting processes used across insurance firms. Input, organise and manage insurance data accurately. Use Excel for reporting and insurance data management tasks. Visualise data clearly using Tableau’s dashboard features. Identify ways to optimise internal insurance operations with data. Who Is This Course For: Staff in insurance admin or back-office support roles. Payroll clerks needing sector-specific understanding. Accounting assistants in the insurance sector. Excel users looking to manage data more efficiently. Those moving into data-based insurance roles. Data entry professionals in insurance firms. Business support staff in insurance environments. Team leaders needing digital insurance fluency. Career Path (UK Average Salaries): Insurance Administrator – £24,000 per year Payroll Officer – £28,000 per year Data Entry Clerk – £21,500 per year Accounts Assistant – £26,000 per year Excel Data Analyst – £30,000 per year Tableau Reporting Analyst – £35,000 per year

Level 2 QLS Endorsed Diploma | 100 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support

This course introduces you to the paradigm and features of object-oriented programming using Java, an object-oriented language popular in the industry and IntelliJ. The course entails modeling objects and classes, object-oriented facilities like inheritance and polymorphism, native data structures, exception handling, file management, and streams.

KYC, AML, & GDPR Training Course Overview This KYC, AML, and GDPR Training course offers a comprehensive introduction to the regulatory frameworks governing financial institutions and businesses. Learners will gain in-depth knowledge of Know Your Customer (KYC) protocols, Anti-Money Laundering (AML) procedures, and GDPR compliance, understanding their importance in maintaining legal and ethical business operations. The course equips professionals with the necessary skills to navigate the regulatory landscape, safeguard businesses against financial crime, and ensure compliance with data privacy laws. By the end of the course, learners will be well-prepared to apply their knowledge in real-world business environments, contributing to secure and compliant operations. Course Description This course delves into the key principles of KYC, AML, and GDPR, exploring their relevance across different industries. Learners will understand the processes involved in customer due diligence, how to identify and prevent money laundering, and how businesses must comply with data privacy regulations. The course provides a structured learning experience, focusing on the practical application of compliance measures, exploring case studies, and providing insights into current and future trends in the industry. Upon completion, participants will possess the expertise to implement these regulations within their organisations, mitigate risks, and contribute to a culture of compliance. KYC, AML, & GDPR Training Curriculum Module 01: Introduction to KYC Module 02: Customer Due Diligence Module 03: AML (Anti-Money Laundering) Module 04: KYC, AML, and Data Privacy Regulations for Business Operations in the United Kingdom Module 05: Regulations to be Complied by Industries Module 06: Methods for Carrying out KYC and AML and the Future of KYC Compliance (See full curriculum) Who is this course for? Individuals seeking to understand financial regulations and compliance. Professionals aiming to develop their knowledge of KYC, AML, and GDPR in their career. Beginners with an interest in the financial services or regulatory compliance industry. Business owners or managers who want to ensure their organisation’s compliance. Career Path Compliance Officer Anti-Money Laundering Specialist KYC Analyst Data Protection Officer Regulatory Compliance Consultant Risk Management Professional

The CompTIA ITF+ (FCO-U61) course provides foundational knowledge and skills in IT fundamentals. It covers various aspects of computer usage, hardware, data storage, operating systems, network connectivity, security, troubleshooting, and software development. This course is designed to equip learners with a comprehensive understanding of IT concepts to prepare for entry-level IT roles. Learning Outcomes: Acquire an understanding of diverse computer uses in various scenarios. Gain insights into the components and operations of system hardware. Develop proficiency in managing device ports, peripherals, and mobile configurations. Enhance knowledge in data storage, file management, and application software usage. Master the essentials of network connectivity, IT security, and computer maintenance. Why buy this CompTIA ITF+ (FCO-U61)? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the CompTIA ITF+ (FCO-U61) there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Individuals starting their journey in the IT field. Students seeking foundational knowledge in computing. Career changers aiming to enter the IT sector. Aspiring IT professionals desiring a comprehensive understanding of computers. Individuals interested in acquiring a broad IT skill set. Prerequisites This CompTIA ITF+ (FCO-U61) does not require you to have any prior qualifications or experience. You can just enrol and start learning.This CompTIA ITF+ (FCO-U61) was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path IT Support Specialist: £20,000 - £30,000 per annum Network Administrator: £25,000 - £40,000 per annum Systems Analyst: £30,000 - £50,000 per annum Database Administrator: £30,000 - £50,000 per annum Software Developer: £25,000 - £45,000 per annum Cybersecurity Analyst: £30,000 - £55,000 per annum Course Curriculum Section 01: How People Use Computers Introduction to IT Fundamentals 00:03:00 The Case for Computer Literacy 00:03:00 Features Common to Every Computing Device 00:02:00 Common General-Purpose Computing Devices 00:02:00 Networks of Computing Devices 00:04:00 Remotely-Accessed Computer Systems 00:04:00 Specialized Computer Systems 00:02:00 Specialty I/O Devices 00:01:00 Section 02: System Hardware CPUs 00:03:00 Passive and Active Cooling 00:03:00 RAM and Active Memory 00:05:00 Motherboards 00:03:00 Power Supplies 00:03:00 AMA - Ask Me Anything about System Hardware 00:07:00 Section 03: Device Ports and Peripherals Ports and Connectors 00:03:00 General Use I/O Devices 00:02:00 AMA - Ask Me Anything about I/O, Ports and Peripherals 00:07:00 Section 04: Data Storage and Sharing Basics of Binary 00:04:00 Storage Technologies 00:04:00 Mass Storage Variation 00:03:00 AMA - Ask Me Anything about Data Storage and Sharing 00:07:00 Section 05: Understanding Operating Systems Operating System Functions 00:04:00 Operating System Interfaces 00:05:00 AMA - Ask Me Anything about Understanding OS's 00:05:00 Section 06: Setting Up and Configuring a PC Preparing the Work Area 00:02:00 Setting up a Desktop PC 00:01:00 Completing PC Setup 00:04:00 AMA - Ask Me Anything about Setting up and Configuring a PC 00:09:00 Section 07: Setting Up and Configuring a Mobile Device Personalizing a Tablet 00:08:00 AMA - Ask Me Anything about Mobile Devices Part 1 00:07:00 AMA - Ask Me Anything about Mobile Devices Part 2 00:07:00 Section 08: Managing Files File Management Tools 00:02:00 File Manipulation 00:06:00 Backups 00:03:00 AMA - Ask Me Anything about Managing Files 00:08:00 Section 09: Using and Managing Application Software Walking Survey of Applications 00:03:00 Managing Applications 00:03:00 Applications and Extensions 00:04:00 AMA - Ask Me Anything about Working with Applications 00:07:00 Section 10: Configuring Network and Internet Connectivity Wi-Fi Setup 00:06:00 Going High Speed 00:03:00 Setting Up and Sharing Printers 00:05:00 AMA - Ask Me Anything about Networks and Internet Connectivity Part 1 00:07:00 AMA - Ask Me Anything about Networks and Internet Connectivity Part 2 00:05:00 Section 11: IT Security Threat Mitigation Physical Security 00:05:00 Dealing with Malware 00:03:00 Password Management 00:03:00 Clickworthy 00:03:00 Perils of Public Internet 00:02:00 AMA - Ask Me Anything about IT Threat Mitigation Part 1 00:07:00 AMA - Ask Me Anything about IT Threat Mitigation Part 2 00:08:00 Section 12: Computer Maintenance and Management Power Management 00:03:00 Cleaning and Maintaining Computers 00:03:00 Trash it or Stash it? 00:02:00 AMA - Ask Me Anything about Computer Maintenance and Management 00:11:00 Section 13: IT Troubleshooting Troubleshooting 00:03:00 AMA - Ask Me Anything about Troubleshooting Computers Part 1 00:10:00 AMA - Ask Me Anything about Troubleshooting Computers Part 2 00:11:00 Section 14: Understanding Databases Introduction to Databases 00:06:00 Database Details 00:06:00 AMA - Ask Me Anything about Databases 00:06:00 Section 15: Developing and Implementing Software Introduction to Programming 00:04:00 Programming with a PBJ Sandwich 00:08:00 AMA - Ask Me Anything about Programming 00:04:00

Embark on a transformative journey into the realm of creative thinking with our course, 'Creative Thinking: Techniques and Tools for Problem Solving.' In a world where innovation is paramount, the ability to think creatively is not just a skill; it's a necessity. What is creative thinking, you may ask? It's the lifeblood of progress, the engine that drives ingenious solutions to complex problems. Through this course, we invite you to explore the depths of your imagination, unlocking the power of thinking creatively to tackle challenges with finesse and ingenuity. Within the structured framework of our curriculum, you'll delve into a treasure trove of tools and methodologies designed to ignite your creativity and hone your problem-solving skills. From fundamental techniques like brainstorming and cause & effect diagrams to advanced methods such as Six Sigma and the Shainin Methodology, each module is crafted to expand your repertoire of creative thinking strategies. By immersing yourself in practical exercises and real-world case studies, you'll learn what creative thinking is and how to wield it effectively in diverse situations, empowering you to become a formidable problem solver in any context. By the end of this course, you'll emerge equipped with the knowledge, techniques, and confidence to approach challenges from multiple angles, armed with a toolkit brimming with creative solutions. Whether you're a seasoned professional seeking to enhance your problem-solving prowess or a budding enthusiast eager to unlock the secrets of creative thinking, this course promises to be a transformative journey towards unleashing your full creative potential. Learning Outcomes: Master fundamental creative thinking tools like brainstorming and cause & effect diagrams. Apply advanced problem-solving methodologies such as Six Sigma and the Shainin Methodology. Develop the ability to approach challenges with innovative solutions through practical exercises and case studies. Cultivate a mindset conducive to thinking creatively and adaptively in diverse situations. Gain confidence in your problem-solving abilities, ready to tackle complex issues with finesse and ingenuity. Why buy this Creative Thinking Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Creative Thinking: Techniques and Tools for Problem Solving there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Creative Thinking course for? Professionals seeking to enhance their problem-solving skills. Students aspiring to develop a creative mindset for tackling challenges. Entrepreneurs looking to innovate and drive progress in their ventures. Project managers aiming to lead teams through complex problem-solving processes. Individuals interested in unlocking their creative potential for personal or professional growth. Prerequisites This Creative Thinking: Techniques and Tools for Problem Solving does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Creative Thinking: Techniques and Tools for Problem Solving was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Quality Assurance Manager: £35,000 - £50,000 Per Annum Process Improvement Specialist: £30,000 - £45,000 Per Annum Innovation Consultant: £40,000 - £60,000 Per Annum Project Manager: £35,000 - £55,000 Per Annum Entrepreneur: Income varies widely based on venture success Operations Analyst: £25,000 - £40,000 Per Annum Course Curriculum Introduction About the instructor 00:01:00 Summary of the course 00:01:00 The 7 basic quality tools Tool 1 : The Checksheet Checksheet-1 00:01:00 CCIN practice final v2 00:06:00 Tool 2 : The Brainstorming The brainstroming 00:01:00 Brainstorming ip 00:06:00 Tool 3 : The Cause & Effect diagram The cause and effect diagram 00:01:00 CE in practice 00:08:00 Tool 4:The Histogram Tool The Histogram-1 00:01:00 The histogram in practice 00:10:00 Tool 5:The Pareto diagram Pareto diagram 00:01:00 Pareto in practice final 00:09:00 Tool 6-A:The Control chart Control Chart-1 00:01:00 Control chart in practice part 1 00:11:00 Control chart in practice part 2 00:10:00 Tool 6-B:The Scatter plot Scatter Plot-1 00:01:00 Scatterplot In practice 00:07:00 Tool 7 : Flowchart /Process Mapping Flowchart in practice 00:10:00 Flowchart-1 00:01:00 The Problem Solving Process Psp Overview 00:01:00 The PSP 00:04:00 The PSP in detail 00:08:00 Method 1: The A3 The A3 00:01:00 A3 sheet 00:04:00 The A3 in practice 00:15:00 Method 2:The 8D The 8D 00:01:00 The 8D in practice 00:12:00 The 8D sheet final 00:04:00 Method 3-A:The PDCA The PDCA 00:01:00 Method 3-B:The 5 why 5 whys 00:06:00 Method 4: Six Sigma Six Sigma 00:01:00 More about six sigma 00:05:00 Method 5: The Shainin Methodology Shainin system 00:06:00 Shainin Method 00:01:00 Problem Solving methods Overview of the section 00:01:00 The Preventive Tools 00:01:00 Tool 1:The FMEA FMEA 00:09:00 The FMEA in practice 00:12:00 The FMEA process 00:14:00 Tool 2:The Control Plan Control plan in practice 00:07:00 The Control Plan 00:01:00 Conclusion Final Conclusion 00:01:00 QMS 00:04:00 Resources Resources - Creative Thinking: Techniques and Tools for Problem Solving 00:00:00 Assignment Assignment -Creative Thinking: Techniques and Tools for Problem Solving 00:00:00