4622 Operations courses

Course overview It's crucial to keep expenditures under control if you want to maximize your business income. The Cost Control Management Training will teach you how to reduce overall business expenditures and boost profits. In this Cost Control Management Training course, you will learn the cost-saving initiatives to keep hospitality expenses under control. You will identify what processes are included in hotel cost control and which areas to focus on to control costs. For instance, you'll learn how to estimate food and beverage costs and conduct spot checks at bars. In addition, you will learn how to price your products effectively and create daily and monthly cost reports to keep your business profitable.  Learning outcomes Develop a comprehensive understanding of the cost control process Be able to identify standard recipe costs Learn how to setup store PAR Familiarize yourself with bar spot checks and recipe testing Learn about purchasing controls Be able to calculate kitchen food orders Have a solid grasp of production control and tests Understand the process of monitoring through reports and checklists Who is this course for This course is ideal for individuals interested in learning the best cost control management techniques for business profitability. The skills gained from this training will provide excellent opportunities for career advancement.  Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over. Good understanding of English language, numeracy and ICT skills are required to take this course. Certification After you have successfully completed the course, you will obtain an Accredited Certificate of Achievement. And, you will also receive a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy for £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose Us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos and materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; United Kingdom & internationally recognized accredited qualification; Access to course content on mobile, tablet and desktop from anywhere, anytime; Substantial career advancement opportunities; 24/7 student support via email. Career Path The Cost Control Management Training course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Hotel Cost Controller Hotel Operations Managers Food and Beverage department executives Hotel Finance Staff Introduction & Fundamentals Introduction and Fundamental Terms 00:09:00 Fundamental terms - Perishable / Non Perishable cost, Inventory Terms 00:05:00 Qualities of Good Cost Controller 00:07:00 Cost Control process Cost Control Process and Controls related to Purchasing 00:10:00 How to estimate Kitchen food Order Process Simplified 00:06:00 How to Setup Store PAR for to identify re-order levels 00:06:00 Basic Receiving Process Controls 00:07:00 Basic Store Process controls 00:08:00 Production Control and Tests Production Controls 00:05:00 Recipe Card & Controls 00:08:00 Buffet Costing and Menu Pricing 00:08:00 Test and Checks in Cost Control Butcher test 00:09:00 Bar Spot Checks and Recipe Testing 00:06:00 Production Control Via Menu Engineering 00:08:00 Slow and Non Moving Inventory 00:03:00 Monitoring via reports and Checklist Daily & Monthly Food Cost Reports 00:11:00 Menu Engineering Reports 00:09:00 Cost Control Checklist 00:03:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Discover the intricacies of managing a successful wedding planning business with the Wedding Planner Business and Finance Management course. Covering topics such as wedding planning as a profession, big day coordination, wedding party dresses, makeup artist skills, final budgeting, business marketing, and starting a wedding planning venture, participants will gain the expertise needed to effectively manage the business and financial aspects of wedding planning. Learning Outcomes: Understand the profession of wedding planning and its role in creating memorable events. Plan and coordinate all aspects of the wedding day for a seamless and unforgettable experience. Coordinate wedding party dresses to create cohesive and visually appealing aesthetics. Develop essential makeup artist skills for bridal beauty and wedding themes. Create and manage comprehensive wedding budgets, ensuring financial success. Implement effective marketing strategies to attract clients and grow the wedding planning business. Gain insights into starting and establishing a successful wedding planning venture. Master the art of managing business operations, finances, and customer satisfaction. Why buy this Wedding Planner Business and Finance Management?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Wedding Planner Business and Finance Management you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Wedding Planner Business and Finance Management course is ideal for Certified wedding planners aiming to enhance their business management skills. Aspiring entrepreneurs interested in launching their own wedding planning businesses. Professionals in the event and hospitality industry looking to specialize in weddings. Creatives seeking to develop their skills in both wedding coordination and business management. Prerequisites This Wedding Planner Business and Finance Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Wedding Planning Assistant: £20,000 - £30,000 Wedding Coordinator: £25,000 - £40,000 Senior Wedding Planner: £35,000 - £50,000 Wedding Planning Business Owner: £40,000 - £70,000 Event Manager (Specializing in Weddings): £45,000 - £80,000. Course Curriculum Module 01: Wedding Planner as a Profession Wedding Planner as a Profession 00:17:00 Module 02: The Big Day Planning The Big Day Planning 00:18:00 Module 03: Wedding Party Dresses Wedding Party Dresses 00:30:00 Module 04: Makeup Artist Course Makeup Artist Course 00:19:00 Module 05: Final Budget Final Budget 00:12:00 Module 06: Wedding Planner Business Marketing Wedding Planner Business Marketing 00:15:00 Module 07: Starting a Business as a Wedding Planner Starting a Business as a Wedding Planner 00:20:00

Hospitality & Restaurant Management is a combined form of customer management, service management, supervision, kitchen management, space management, people management and many other diverse responsibilities. This job industry has great career opportunities and allows you to learn diverse managerial skills. After extensive research and gathering comprehensive experience, experts have prepared this Hospitality & Restaurant Management course to make the learning experience much more enjoyable and effective. If you are looking to start your career in this field or explore more knowledge on the relevant field then this course will give you the most updated knowledge and train you in up-to-the-minute date skills. This Hospitality & Restaurant Management online training course is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this training course in around 05 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. You'll get a Free Student ID card by enrolling in this Hospitality & Restaurant Management course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. So, without further ado enrol the course today - gear up with the essential skills to set yourself up for excellence! Why Prefer this Hospitality & Restaurant Management Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support Enrol in the course right now and you'll have immediate access to all of the Hospitality & Restaurant Management course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Hospitality & Restaurant Management Course Module 1. Introduction to Hospitality and Revenue Management Module 2. Business Prospect of the Hospitality Industry Module 3. An Overview of the Hotel Industry Module 4: The Process of Selection and Recruitment in the Hospitality Industry Module 5: The Process of Development and Training in the Hospitality Industry Module 6. Hospitality Management Operations Module 7. Management of Service Quality in the Hospitality Industry Module 8. Importance of Revenue Management Module 9. Key Performance Indicators in Hospitality Revenue Management Module 10. The Revenue Management Module 11: Customer Satisfaction Module 12. Promotional Strategies Module 13. The Future of Hospitality Revenue Management in the UK Module 14. Career Prospects in the Hospitality Industry Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Hospitality & Restaurant Management course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. People interested in Restaurant Business Interested to start Restaurant & Catering Service Business Looking forward to starting a career as Hotel Manager, Supervisor etc Hotel Operation Supervisor Anyone interested to learn more about Restaurant Management Process Requirements You will not need any prior background or expertise to enrol in this course. Career path Upon successful completion of our course, candidates may choose to pursue an extensive range of careers including: Restaurant Manager Event Planner Hotel Manager Hotel Supervisor Executive Manager (Restaurant & Tourism) Hospitality coach Assistant Restaurant Manager Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Learn to reach your full potential by taking our Business Improvement and leap up the career ladder of your choice You can become quickly skilled in the field by enrolling in this bestselling course and stand proudly above applicants and candidates as you impress your future employer. Business Improvement has been especially designed by industry experts and specialists to rapidly coach learners just like you and help you succeed in your ambitions. We are committed to support you all the way and our dedicated staff will be available 24/7 to answer any queries or resolve technical problems. The learning modules are small but intensive and crafted to help you gain the maximum knowledge in the minimum time. Business Improvement will also give you approved accreditation from CPD and allow you to study anywhere and at any time. We work to your requirements, not the other way round. Let us help you by accepting our gift of learning with Business Improvementand a high-flying job in a relevant field could soon be yours. Why People love Business Improvement From Academy for Health & Fitness: Opportunity to boost your CV/Resume with CPD accredited proficiency Student ID card with amazing discounts - completely for FREE! (Postal charges will be applicable for international delivery) Instant results upon completion of each assessment Certificates available in both PDF and hard copy format Interactive, high-quality course content with 24/7 online access Full tutor support and learning assistance included Course Curriculum Here are the topics you will cover on the Course: ***Business Improvement*** Module 01: Business Development and Succession Planning Module 02: Process Management Module 03: Supply Chain Management Module 04: Planning & Forecasting Operations Module 05: Procurement & Purchasing Management Module 06: Project Management Module 07: Retail Pricing Module 08: Business Analysis Planning and Monitoring Module 09: Strategic Analysis and Product Scope Module 10: Quality Management Module 11: Management Skills for Leading Your Team Module 12: Selling in Multiple Channels Module 13: Representing Your Boss and Company Module 14: Preparing for Brainstorming Module 15: Generating Solutions (I) Module 16: Generating Solutions (II) Module 17: Analyzing Solutions Module 18: Selecting a Solution Module 19: Negotiation Techniques Module 20: Communication Skills Module 21: Skills of an Effective Administrator Module 22: What is Marketing? Module 23: Common Marketing Types (I) Module 24: Common Marketing Types (II) Module 25: Conflict Management Module 26: Talent Management Module 28: Managing Risk and Recovery Module 27: Time Management Module 29: Business Etiquette Assessment Process Once you have finished the learning stages in the course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Business Improvement has been professionally-designed for motivated learners who are looking to add a new skill to their CV and stand head and shoulders above the competition. Learn the latest industry-specific information with the Business Improvement. Enrol on the course and learn a new professional skill from anywhere, at any time! Requirements Enrol on the course with no formal entry requirements! If you have a passion for knowledge and want to learn something new, register on theBusiness Improvement without any delay. We only ask that all students have a passion for learning and literacy, and be over the age of 16. Complete the Business Improvement online from your computer, tablet, or smartphone, and learn in a way that suits you. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

There are an estimated 1.5 million foodborne illnesses in the UK each year. Of these, around 20,000 result in hospitalisation. Foodborne infections are estimated to cost the UK economy £9.7 billion each year. This Diploma in HACCP Food Safety is designed to provide an in-depth understanding of the Hazard Analysis and Critical Control Point (HACCP) system, a globally recognised framework for managing food safety. You will learn about the seven principles of HACCP, how to identify and control food safety hazards, and how to monitor and verify your HACCP system. With this knowledge, you can help to ensure that your food is safe for consumers. Completing this Diploma in HACCP Food Safety equips food industry professionals with the skills to manage food safety risks, design and implement a robust HACCP system, and ensure compliance with regulations, thereby reducing foodborne illnesses and establishing businesses as responsible and trustworthy. Enrol now in the Diploma in HACCP Food Safety course and gain the skills and knowledge to ensure food safety and protect public health. Learning Outcomes of this course: Understand the fundamentals of HACCP and its importance in food safety. Identify and assess food safety hazards within a HACCP framework. Develop and implement a tailored HACCP plan for specific food operations. Monitor and manage Critical Control Points effectively in a food business. Apply corrective actions in response to HACCP system deviations. Ensure ongoing compliance and effectiveness of the HACCP system. Why Choose Our Course? FREE Diploma in HACCP Food Safety digital certificate accredited Get a free student ID card with this course. Get instant access to this Diploma in HACCP Food Safety course. Learn from anywhere in the world The Diploma in HACCP Food Safety is affordable and simple to understand The Diploma in HACCP Food Safety is an entirely online, interactive lesson with voiceover audio Lifetime access to the Diploma in HACCP Food Safety course materials This course comes with 24/7 tutor support Description ****Course Curriculum**** ***Diploma in HACCP Food Safety at QLS Level 5*** Module 01: An Introduction to HACCP Module 02: HACCP and Food Safety Legislation Module 03: Food Safety Hazards Module 04: Planning a HACCP System Module 05: Creating the HACCP System Module 06: Principle 1: Hazard Analysis Module 07: Principle 2: Critical Control Points Module 08: Principle 3: Critical Limits Module 09: Principle 4: Monitoring Critical Control Points Module 10: Principle 5: Corrective Action Module 11: Principle 6: Verification of the HACCP System Module 12: Principle 7: Documentation Module 13: Implementing the HACCP System Module 14: HACCP Alternatives Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. After passing the Diploma in HACCP Food Safety at QLS Level 5 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Diploma in HACCP Food Safety course is ideal for: Food industry professionals Quality assurance managers Food safety auditors Restaurant managers Production supervisors Food handlers Requirements You will not need any prior background or expertise in this course. Career path This Diploma in HACCP Food Safety course will allow you to kickstart or take your career to the next stage in the related sector such as: Quality Manager Food Inspector HACCP Coordinator Production Supervisor Safety Officer Compliance Auditor Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD QS Accredited Hard copy Certificate - £29 Diploma in HACCP Food Safety at QLS Level 5 - £105

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Maths: Grade 9 (Algebra and Analytic Geometry) course might help you get there! Expand your expertise with high-quality training - study the Maths: Grade 9 (Algebra and Analytic Geometry) course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Maths: Grade 9 (Algebra and Analytic Geometry) online training course. The Maths: Grade 9 (Algebra and Analytic Geometry) course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Maths: Grade 9 (Algebra and Analytic Geometry) course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Maths: Grade 9 (Algebra and Analytic Geometry) training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card!(£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Maths: Grade 9 (Algebra and Analytic Geometry) course: ***Maths: Grade 9 (Algebra and Analytic Geometry)*** Section 01: Number Sense and Algebra Introduction to the exponents Multiplying Powers Dividing Powers Why X to the power of Zero = 1 Practice for Zero exponents Formulas for Lowering Powers Power of a Power Algebraic Expressions, Equations and Monomials Combining Like Terms Solving Equations Methods Solving Equations Practice Solving Equations with Fractions Problem Solving Order of Operations Simplifying Algebraic Expressions Adding and Subtracting Integers Multiplying and Dividing Integers Types and Degrees of Polynomials Word Problem Solving (Money - Part 1) Word Problem Solving (Money - Part 2) Word Problem Solving (Money - Part 3) Word Problem Solving (Mixture - Part 1) Word Problem Solving (Mixture - Part 2) Word Problem Solving (Age - Part 1) Word Problem Solving (Age - Part 2) Section 02: Analytic Geometry Plotting Points The slope of line Equation of a line How to determine the equation of a line Determining the Y-intercept and the X-intercept of a line Determining the point of intersection graphically Parallel and Perpendicular lines (practice) Parallel and Perpendicular lines (practice) Determining the Y-intercept and the X-intercept of a line Assessment Process Once you have completed all the modules in the Maths: Grade 9 (Algebra and Analytic Geometry) course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. Show off Your New Skills with a Certification of Completion The learners have to successfully complete the assessment of this Maths: Grade 9 (Algebra and Analytic Geometry) course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Maths: Grade 9 (Algebra and Analytic Geometry) course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career.

Sales and marketing are about building trust and educating your customers on your product and making direct/indirect appeals to engage in business. This Sales and Marketing course strategy is taken to promote your business's product and service to potential buyers or users. This sector is dynamic and has never-ending knowledge, so one always needs to be updated in order to maintain continuous advancement in business operations. When you study for our Sales and Marketing diploma, you will acquire knowledge on the factors affecting the selling and marketing of a business or organisation, and how it becomes productive and reaches its targeted customers. It also teaches you the procedures to communicate your product with its target customers. Our Sales and Marketing course gives you insights and brief knowledge of the market, market research, distribution channels, marketing strategies, advertisements, pricing strategies and more. Upon completing this program, you will feel confident enough to perform the wide-ranging duties of a sales and marketing manager in the competitive world of business. The Sales and Marketing course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Sales and Marketing course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Sales and Marketing course. This Sales and Marketing training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join this Sales and Marketing course today and gear up for excellence! What will I learn from the Sales and Marketing Diploma? Fundamental strategies for sales and marketing Making creative plans and offers to convince potential buyers Understanding the importance of customer behaviour Planning and executing the creative ideas How to manage and resolve product/service-related issues Creating plans and applying them to achieve set goals Utilising the strategic outcomes and taking action for improvements Managing data and marketing campaigns Skills You Will Gain Public communication Management Goal Setting Objection Handling Take a step toward a brighter future! Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. *** Course Curriculum *** Here is the curriculum breakdown of the Sales and Marketing course: Module 01: Understanding the Talk Module 02: Getting Prepared to Make the Call Module 03: Creative Openings Module 04: Making Your Pitch Module 05: Handling Objections Module 06: Sealing the Deal Module 07: Following Up Module 08: Setting Goals Module 09: Managing Your Data Module 10: Using a Prospect Board Assessment Process Your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Sales and Marketing course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Executives and Managers often struggle to create strategies and execute effective marketing plans in order to generate sales. Thus they rely mostly on trial and error, but ask yourself the question - can you afford to experiment every day and end up losing sales? In this modern era don't get left behind with the traditional strategies, take a step forward to make it out of the box. Career path Completing this Diploma in Sales and Marketing can lead to the following career paths: Sales Executive / Manager / Representative Marketing Manager Insurance Sales Agent Real Estate Agent Retails Sales Person Telemarketer Ecommerce Executive Certificates CPDQS Accredited Certificate Digital certificate - £10 CPDQS Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Elevate your career with our comprehensive Leadership and Management Diploma. Gain essential skills in strategic leadership, team management, and organizational development. This diploma program empowers you with the knowledge and tools to excel as a leader in today's dynamic business environment. Enroll now to unlock your leadership potential and drive success in your professional journey.

Duration 5 Days 30 CPD hours This course is intended for Channel Partner/Reseller Customer Employee Overview Course Objectives Identify the basic components and operations of the Unified CCE solution. Configure and script a basic UCCE CVP deployment. Perform the ICM configuration tasks required to support basic agent functionality. Build and test a basic ICM script utilizing microapps. Configure and script UCCE to support reporting requirements, precision queuing and RONA. Identify how to successfully deploy the CVP VXML component in a Unified CCE solution. Generate basic reports using Cisco Unified IC. The Administering Cisco Unified Contact Center Enterprise Part 1 (AUCCE1) v2.0 is a 5 day instructor-led course presented by training partners to system engineers and customers who will be involved with Day 2 support of a UCCE solution deployed in a CVP comprehensive environment. This course describes the requirements, resources and tools needed to perform routine adds, moves and changes in the inbound/outbound UCCE environment. This course is intended for those administering the solution, or who may be responsible for Level 1-2 support of the solution. Course Outline Module 1: Cisco Unified Contact Center Enterprise v10 Foundations Module 2: UCCE Configuration and Scripting Module 3: Unified CCE Inbound Agent Considerations Module 4: Unified CCE IVR/VRU Functionality Module 5: Additional UCCE Considerations Module 6: VXML Implementation Module 7: Cisco Unified Intelligence Center Reporting

Duration 3 Days 18 CPD hours This course is intended for Security Engineers, Security Administrators, Security Operations Specialists, Security Analysts, Network Engineers, and Support Staff Overview The Palo Alto Networks Firewall 11.0: Troubleshooting course is three days of instructor-led training that will help you: Investigate networking issues using firewall tools including the CLI Follow proven troubleshooting methodologies specific to individual features Analyze advanced logs to resolve various real-life scenarios Solve advanced, scenario-based challenges Palo Alto Networks next-generation firewalls are architected to safely enable applications and prevent modern threats. Their approach identifies all network traffic based on applications, users, content and devices, and lets you express your business policies in the form of easy-to-understand security rules. Flexible deployment options and native integration with their next-generation security platform extend the policy enforcement and cyberthreat prevention to everywhere your users and data are located: in your network, on your endpoints and in the cloud. Course Outline Module 1 - Tools and Resources Module 2 - CLI Primer Module 3 - Flow Logic Module 4 - Packet Captures Module 5 - Packet-Diagnostics Logs Module 6 - Host-Inbound Traffic Module 7 - Transit Traffic Module 8 - System Services Module 9 - Certificate Management and SSL Decryption Module 10 - User-ID Module 11 - GlobalProtect Module 12 - Support Escalation and RMAs Module 13 - Next Steps