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4450 Operations courses

Understanding Excellence in Customer Relationship Management

4.5(3)

By Studyhub UK

Embark on a journey to unravel the intricacies of customer relationship management (CRM) excellence with the 'Understanding Excellence in Customer Relationship Management' course. Explore the foundations of hospitality management while delving into various facets of the hotel industry. Master the art of selection, recruitment, development, and training in the hospitality sector. Gain insights into efficient front office, housekeeping, engineering, and food and beverage operations. Learn strategies for maintaining service quality, enhancing customer satisfaction, and leveraging technology in the world of e-hospitality. Learning Outcomes: Gain a comprehensive understanding of hospitality management and the hotel industry. Explore the selection and recruitment process within the hospitality sector. Learn effective strategies for staff development and training in hospitality. Master the management of front office, housekeeping, engineering, and food and beverage operations. Understand techniques for ensuring service quality and customer satisfaction. Discover the role of marketing and technology in the travel and tourism business. Familiarize yourself with accounting principles relevant to the hospitality industry. Embrace the concept of e-hospitality and its impact on customer relationship management. Why buy this Understanding Excellence in Customer Relationship Management? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Understanding Excellence in Customer Relationship Management there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Understanding Excellence in Customer Relationship Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Aspiring and current professionals in the hospitality and hotel industry. Hotel managers, supervisors, and front-line staff seeking to enhance customer relationships. Students pursuing careers in travel, tourism, and hospitality management. Individuals interested in the intersection of service quality and customer satisfaction. Prerequisites This Understanding Excellence in Customer Relationship Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Hotel Manager - Median salary of £30,000 - £50,000 per year. Front Office Manager - Median salary of £25,000 - £35,000 per year. Restaurant Manager - Median salary of £25,000 - £40,000 per year. Hospitality Trainer - Median salary of £25,000 - £35,000 per year. Travel and Tourism Marketing Specialist - Median salary of £25,000 - £40,000 per year. Course Curriculum Understanding Excellence in Customer Relationship Management Module 01: Introduction to Hospitality Management 00:24:00 Module 02: An Overview of Hotel Industry 00:18:00 Module 03: The Process of Selection and Recruitment in Hospitality Industry 00:21:00 Module 04: The Process of Development and Training in Hospitality Industry 00:24:00 Module 05: Management of Front Office Operations 00:19:00 Module 06: Management of Housekeeping, Engineering and Security Operations 00:27:00 Module 07: Management of Food and Beverage Operations 00:20:00 Module 08: Management of Service Quality in Hospitality Industry 00:20:00 Module 09: Marketing in Travel and Tourism Business 00:24:00 Module 10: Accounting in Hospitality Industry 00:26:00 Module 11: Customer Satisfaction 00:23:00 Module 12: E-Hospitality and Technology 00:22:00 Mock Exam Mock Exam - Understanding Excellence in Customer Relationship Management 00:20:00 Final Exam Final Exam - Understanding Excellence in Customer Relationship Management 00:20:00

Understanding Excellence in Customer Relationship Management
Delivered Online On Demand5 hours 8 minutes
£10.99

Diploma in Supply Chain Management - Level 5 (QLS Endorsed)

By Kingston Open College

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

Diploma in Supply Chain Management -  Level 5 (QLS Endorsed)
Delivered Online On Demand3 hours
£15

Certificate in Business Studies Level 1

5.0(1)

By Empower UK Employment Training

Embark on a journey to master the multifaceted world of business with our comprehensive Business Studies course. From financial acumen to strategic analysis, and from human resources to contract law, equip yourself with the skills necessary to navigate and lead in the dynamic business landscape.

Certificate in Business Studies Level 1
Delivered Online On Demand1 hour 24 minutes
£5

Learn How to Code: The Complete Core Java Programming Course

By Packt

This course is for you if you have no prior coding experience. It is designed to take you through the core Java concepts with the help of practical examples and coding exercises. A course ideal for testing professionals transitioning to DevOps or Automation.

Learn How to Code: The Complete Core Java Programming Course
Delivered Online On Demand10 hours 20 minutes
£65.99

Import/Export: Logistics & Supply Chain Management

5.0(10)

By Apex Learning

The global import/export market is worth trillions of pounds each year, and the demand for skilled professionals in this field is growing rapidly. This course will provide you with the knowledge and skills you need to succeed in a career in import/export, logistics, and supply chain management. Learning outcomes of Import/Export: Logistics & Supply Chain Management: Understand the fundamentals of import/export, logistics, and supply chain management Develop a strategic approach to import/export planning and execution Manage the logistics of transporting goods across borders Optimize supply chain operations to reduce costs and improve efficiency Comply with international trade regulations This Import/Export: Logistics & Supply Chain Management Bundle Consists of the following Premium courses: Course 01: Import/Export Processing Course 02: Logistic Management Course 03: Supply Chain Management Course 04: Purchasing & Procurement Course - Level 3 Course 05: Transport Manager Course Course 06: Diploma in Lean Process and Six Sigma Course 07: Level 3 Tax Accounting Course 08: Commercial Law 2021 Course 09: Certificate in Anti-Money Laundering (AML) Course 10: Operations Management Course 11: People Management Skills Level 3 Course 12: Quality Management Course 13: Warehouse Course 14: Basic Product Management Enrol now in Import/Export: Logistics & Supply Chain Management Training to advance your career, and use the premium study materials from Apex Learning. This comprehensive course covers all aspects of import/export, logistics, and supply chain management. You will learn about the different stages of the import/export process, from sourcing products to shipping them to customers. You will also gain insights into the logistics of transporting goods across borders and the challenges of managing a complex supply chain. The Curriculum of Import/Export: Logistics & Supply Chain Management Bundle Course 01: Import/Export Processing Module 01: Introduction Module 02: Organising the Import Export Operation Module 03: Products for Your Import Export Business Module 04: Target the Marketing and Find Your Customers Module 05: Searching, Marketing, and Distribution Module 06: Documentation and Supply Chain Management Module 07: Pricing, Payment and Shipping Procedure Module 08: Necessary Tools for Trading And 10 More Courses... How will I get my Import/Export: Logistics & Supply Chain Management Certificate? After successfully completing the Import/Export: Logistics & Supply Chain Management course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course ) Hard Copy Certificate: Free (For The Title Course) If you are interested in a career in import/export, logistics, or supply chain management, this course is a great place to start. Enroll today and take your career to the next level! CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Import/Export: Logistics & Supply Chain Management course is ideal for anyone who wants to pursue a career in import/export, logistics, or supply chain management. It is also a great choice for professionals who want to advance their careers in these fields. Requirements Our Import/Export: Logistics & Supply Chain Management course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Import/Export: Logistics & Supply Chain Management course expertise will increase the value of your CV and open you up to multiple job sectors. Some of the possible career paths include: Import/export manager Logistics manager Supply chain manager Freight forwarder Customs broker Trade compliance specialist Certificates Certificate of completion Digital certificate - Included

Import/Export: Logistics & Supply Chain Management
Delivered Online On Demand
£75

Alchemy Course

3.5(2)

By Elearncollege

Description Alchemy Diploma  Introducing the Alchemy Diploma, a comprehensive online course designed to immerse learners in the fascinating world of alchemy. This unique programme delves into the ancient practice of alchemy, a blend of philosophy, mysticism, and proto-chemistry, while exploring its practical applications, spiritual elements, and modern interpretations.  The Alchemy Diploma starts with an informative and captivating introduction to the field, acquainting students with its rich history and the prominent figures that have shaped this enigmatic discipline. From its origins in the Hellenistic period to the contributions of renowned alchemists such as Paracelsus and Jabir ibn Hayyan, learners gain an insightful understanding of the field's development.  The course proceeds to explore the fundamental concepts and principles in alchemy, focusing on topics such as the First Matter, which is considered the origin of all substances in the cosmos, and the Three Essentials: Sulphur, Mercury, and Salt. These key principles underpin the alchemical process, and their mastery is crucial to understanding the practical applications of alchemy.  Next, the Alchemy Diploma discusses the Four Elements-earth, air, fire, and water-as central components in alchemical theories. Students learn about their distinct qualities and how they are interrelated in the process of transmutation, a vital aspect of the alchemical work.  A pivotal aspect of alchemy, the elusive Philosopher's Stone, is also examined in-depth within the course. Students learn about its alleged properties, its significance in both the practical and spiritual spheres, and the historical attempts to create this extraordinary substance.  One of the key sections in the Alchemy Diploma focuses on the various operations involved in alchemical practices. Learners explore an array of methods, such as calcination, fermentation, and sublimation, that are essential to the transformation and purification of substances within the alchemical tradition.  The Alchemy Diploma equips students with the practical know-how to set up their own alchemy laboratory, providing guidance on essential tools, equipment, and techniques. In the spirit of the domestic alchemist, the course also offers a special module on Kitchen Alchemy, empowering learners to experiment with alchemical practices within the familiar and accessible environment of their own homes.  Recognising the spiritual dimensions of alchemy, the course also delves into the fascinating world of Spiritual Alchemy. This section explores the metaphysical aspects of alchemy, the pursuit of personal transformation, and the quest for enlightenment. Students learn how the principles of alchemy can be applied to their own spiritual journey, fostering self-awareness and growth.  Lastly, the Alchemy Diploma touches on modern alchemy, illustrating its continued relevance and impact on contemporary culture, science, and spirituality. Students learn about the evolution of alchemy in the modern world, and how its fundamental principles and practices have influenced fields such as chemistry, psychology, and the arts.  In summary, the Alchemy Diploma is an exceptional online course that provides a thorough and engaging introduction to the captivating field of alchemy. With a well-rounded curriculum that covers both theoretical foundations and practical applications, this programme is ideal for anyone seeking to delve into the secrets of the ancient discipline. Enrol in the Alchemy Diploma today, and embark on a transformative journey into the world of alchemy.  What you will learn    1:Introduction to Alchemy  2:The First Matter  3:The Three Essentials  4:The Four Elements  5:The Philosophers Stone  6:Operations in Alchemy  7:Alchemy Laboratory  8:A Kitchen Alchemist  9:Spiritual Alchemy  10:Modern Alchemy  Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Alchemy Course
Delivered Online On Demand9 days
£99

Mercantile Law Course

3.5(2)

By Elearncollege

Description Mercantile Law Diploma A comprehensive online course tailored for individuals aiming to gain a profound understanding of the intricate world of commercial legalities. Designed to impart knowledge on the critical aspects of trade and commerce, this diploma is an essential guide to the myriad laws governing business operations. At the outset, the course provides a thorough introduction to Mercantile Law. Aspiring legal professionals and business enthusiasts alike will find this segment vital, laying the foundation for the intricate details that follow. Moving forward, the curriculum dives into the essential realm of Contract Law. This module equips learners with the fundamental principles that underpin business agreements, focusing on the creation, execution, and termination of contracts. Building on this, the Mercantile Law Diploma then ventures into the critical territories of Agency and Partnership Law. Here, participants will understand the nuances of representation in business, the formation of partnerships, and the responsibilities therein. The journey doesn't stop here. The course swiftly transitions to elucidate the principles surrounding the Sale of Goods and Supply of Services. This module accentuates the rights, duties, and obligations of buyers, sellers, and service providers. In the modern age, consumers wield significant power. Thus, the course comprehensively covers Consumer Protection, teaching students about the rights of consumers and the corresponding obligations of businesses. This ensures that businesses maintain ethical practices while safeguarding the interests of their clientele. Another pressing concern in today's commercial world is the protection of ideas and creativity. The Intellectual Property Rights module delves deep into patents, trademarks, copyrights, and more. A boon for innovators, this part ensures they know how to protect their intellectual assets adequately. As technology advances and the digital realm grows exponentially, E-commerce and Online Transactions have become the backbone of many businesses. This segment of the Mercantile Law Diploma teaches the intricacies of online business operations, ensuring seamless and legally sound digital transactions. With the world becoming a global village, International Trade and Shipping hold immense importance. This section of the course acquaints students with the laws governing cross-border trade, ensuring that businesses can venture into international markets with confidence. The realm of Corporate Law and Governance also finds its place in this diploma. Learners will understand the formation, management, and regulation of corporations, ensuring they are adept at navigating the complex world of corporate legalities. Lastly, no legal course would be complete without addressing disputes. The Compliance and Dispute Resolution module enlightens participants on ensuring adherence to legal norms and the effective resolution of conflicts should they arise. In conclusion, the Mercantile Law Diploma is a holistic online journey, covering the expanse of commercial legalities. Tailored for the modern business landscape, it equips learners with the tools needed to navigate the commercial world confidently and legally. Whether you are a budding entrepreneur, a legal enthusiast, or a seasoned business professional, this diploma is your key to unlocking the secrets of Mercantile Law. What you will learn 1:Introduction to Mercantile Law 2:Contract Law  3:Agency and Partnership Law 4:Sale of Goods and Supply of Services 5:Consumer Protection 6:Intellectual Property Rights 7:E-commerce and Online Transactions 8:International Trade and Shipping 9:Corporate Law and Governance 10:Compliance and Dispute Resolution Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Mercantile Law Course
Delivered Online On Demand9 days
£99

Food Safety In Manufacturing, Level 1

5.0(50)

By Pochat Training

Highfield Level 1 Award In Food Safety In Manufacturing (RQF) Half day course Food business operators are required by law, to ensure that food handlers receive appropriate supervision and instruction/training in food hygiene in line with their work activity and should enable them to handle food safely This Level 1 Award in Food Safety in Manufacturing helps to prepare people for working in a low-risk role in a factory, where they will be handling, or around, food Course Contents: The Importance of Food Safety Legal responsibilities of food handlers Personal hygiene Contamination and cross contamination The importance of keeping one's work areas clean Pest control Basic bacteriology Benefits of this course: Businesses have a duty to their customers to produce food that is safe for consumption. There are one million cases of food poisoning in the UK each year. More than 6,000 are admitted to hospital. In 2014/2015, businesses in Chesterfield were issued 344 written enforcement notices. Derby received 1,116. Doing our Ofqual regulated, nationally accredited course ensures that nothing of importance is left out. EU and UK regulations state that all food handlers must receive appropriate training in food safety practices relevant to their duties. The Food Standards Agency says that 'Food business operators are required by law, to ensure that food handlers receive appropriate supervision and instruction/training in food hygiene in line with their work activity and should enable them to handle food safely’. This Highfield Level 1 Award in Food Safety in Manufacturing (RQF) is a nationally accredited qualification especially suitable for people working in, or planning to work in, the food retail industry where some food handling takes place Accredited, Ofqual regulated qualification: This Level 1 Food Safety in Manufacturing training course is a nationally recognised, Ofqual regulated qualification accredited by Highfield Qualifications. This means that you can be rest assured that your level 1 Food safety in Manufacturing certificate fulfils the legal requirements and is a very good way to make sure your low-risk employees are trained appropriately in Food Safety. The Ofqual Register number for this course is 603/2616/5

Food Safety In Manufacturing, Level 1
Delivered in Chesterfield or Online + more
£85

Web Biz Security 2.0

By Compete High

🔒 Strengthen Your Business's Armor with 'Cyber Shield: Advanced Web Business Security' Course! 🔒   Is your business shielded against the evolving landscape of cyber threats? Equip yourself with the ultimate defense mechanism through our comprehensive 'Cyber Shield: Advanced Web Business Security' course! In today's digital age, businesses face an unprecedented level of cyber risks. Safeguard your assets, data, and reputation with our cutting-edge course designed to fortify your web-based operations against malicious attacks.   What You'll Gain: 🛡️ Advanced Strategies: Learn the latest tactics to proactively identify and neutralize cyber threats before they strike. 🔐 Robust Security Measures: Implement powerful encryption techniques, secure authentication protocols, and stringent access controls. 🌐 Web Vulnerability Assessment: Master the art of identifying vulnerabilities in your web infrastructure and applications. 🚫 Defense Against Attacks: Understand the anatomy of cyber-attacks and develop countermeasures to mitigate their impact effectively. 💼 Business Continuity: Safeguard your business operations and ensure uninterrupted functionality in the face of potential cyber disruptions.   Why Choose 'Cyber Shield': 🔍 Expert-Led Instruction: Benefit from industry experts' insights and real-world experiences in the field of cybersecurity. 🎓 Comprehensive Curriculum: Dive deep into a structured course covering every facet of web security, ensuring a holistic understanding. 🌟 Practical Application: Gain hands-on experience through practical exercises and simulations to fortify your learning. 💡 Continuous Support: Access to a community of learners and ongoing support to keep you updated with the latest security trends and techniques.   Join 'Cyber Shield: Advanced Web Business Security' today and armor up your business against cyber threats! Don't leave your digital assets vulnerable-enroll now to secure your business's future. 🛡️ Enroll Today and Fortify Your Business Against Cyber Threats! 🛡️ Course Curriculum

Web Biz Security 2.0
Delivered Online On Demand1 hour
£25

Traffic Marshal (Banksman) - Level 3 Advanced Diploma

By Online Training Academy

In today's bustling world, the Traffic Marshal (Banksman) Course holds paramount importance, addressing the critical need for proficient traffic management and safety. With escalating urbanization and construction projects across the UK, mastering the skills of a Traffic Marshal (Banksman) has become indispensable. This course equips individuals with the expertise to effectively direct vehicular traffic on construction sites, ensuring the smooth flow of operations and minimizing the risk of accidents. The demand for qualified Traffic Marshals (Banksman) is consistently high, with ample job opportunities available throughout the UK. Entry-level salaries typically range from £20,000 to £25,000 per annum, offering a lucrative career path. Moreover, undertaking this course not only enhances employability but also fosters a safer work environment, reducing the likelihood of workplace incidents. The advantages of obtaining certification as a Traffic Marshal (Banksman) are multifaceted, encompassing improved job prospects, competitive wages, and the satisfaction of contributing to enhanced safety standards within the construction industry. As traffic congestion and safety concerns persist, mastering the role of a Traffic Marshal (Banksman) remains a valuable asset in today's modern world. Key Features This Traffic Marshal (Banksman) - Level 3 Advanced Diploma Course Includes: This Traffic Marshal (Banksman) Course is CPD Certified Free Certificate from Reed CIQ Approved Traffic Marshal (Banksman) Course Developed by Specialist Lifetime Access Course Curriculum Traffic Marshal (Banksman) - Level 3 Advanced Diploma Course Module 01: Overview of Traffic Marshal Module 02: Traffic Administration Module 03: Provisional Traffic Coordination Module 04: Traffic Hazard Evaluation Module 05: Vehicle Signalling Techniques Module 06: Vehicles in Reverse Module 07: Safety and Well-being in Traffic Operations Learning Outcomes After completing this Traffic Marshal (Banksman) Course, you will be able to: Understand Traffic Marshal principles for effective on-site coordination and safety. Demonstrate proficiency in administering traffic flow within specified operational parameters. Execute provisional traffic coordination strategies in accordance with industry standards. Evaluate potential traffic hazards and implement preventive measures for enhanced safety. Master vehicle signalling techniques to communicate effectively in traffic management scenarios. Apply safe practices when handling vehicles in reverse during operational activities. Certification After completing this Traffic Marshal (Banksman) - Level 3 Advanced Diploma course, you will get a free Certificate. Please note: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license. CPD 10 CPD hours / points Accredited by The CPD Certification Service Traffic Marshal (Banksman) - Level 3 Advanced Diploma 1:23:19 1: Module 01: Overview of Traffic Marshalling 07:20 2: Module 02: Traffic Administration 12:10 3: Module 03: Provisional Traffic Coordination 15:03 4: Module 04: Traffic Hazard Evaluation 14:04 5: Module 05: Vehicle Signalling Techniques 07:34 6: Module 06: Vehicles in Reverse 10:23 7: Module 07: Safety and Well-being in Traffic Operations 14:45 8: CPD Certificate - Free 01:00 9: Leave A Review 01:00 Who is this course for? This Traffic Marshal (Banksman)course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Traffic Marshal (Banksman). Moreover, this course is ideal for: Individuals aspiring to enhance traffic management skills for various industries. Construction workers and site personnel requiring traffic marshal competencies. Logistics and transportation staff seeking improved traffic coordination capabilities. Security personnel responsible for maintaining safe traffic operations within designated areas. Anyone interested in acquiring expertise in safety and well-being during traffic activities. Requirements There are no requirements needed to enrol into this Traffic Marshal (Banksman)course. We welcome individuals from all backgrounds and levels of experience to enrol into this Traffic Marshal (Banksman) course. Career path After finishing this Traffic Marshal (Banksman) course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Traffic Marshal (Banksman)are: Traffic Marshal - £20K to £25K/year. Traffic Coordinator - £25K to £30K/year. Traffic Supervisor - £30K to £35K/year. Traffic Management Planner - £35K to £40K/year. Traffic Operations Manager - £40K to £45K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Traffic Marshal (Banksman) - Level 3 Advanced Diploma
Delivered Online On Demand1 hour 24 minutes
£12