4577 Operations courses in Whickham delivered Online

Learn how to think outside the box and do more than manage with the Strategy Manager Training course. This in-depth course is ideal for middle to senior managers and covers all aspects of strategic management, exploring the critical success factors for driving positive change. This course starts by outlining the fundamentals of project management and the concepts and theories of strategic management. You will learn how to identify your organisation's needs and assess its goals to be able to implement effective strategies for change. Throughout the course, you will develop your logical thinking and problem-solving skills to be able to overcome challenges and identify solutions. This instructor-led program is packed with helpful tips and advice to boost your professional development. Your Learning Goals : Get an in-depth introduction to project management fundamentals Explore the key concepts and theories of strategic management Familiarise with the role and responsibilities of a strategy manager Discover the key success factors in strategic management Learn how to assess organisational goals and determine areas for improvement Understand how to think and act strategically when implementing change Develop your logical thinking, planning and problem-solving skills Learn from the experts, including popular case studies and practical exercises Who is this Course for? This course is ideal for middle to senior managers who are looking for ways to integrate effective strategies for managing business operations. This course is also suitable for strategy managers who wish to brush up on their knowledge and skills. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion of this course, learners will have a solid understanding of a wide range of operational models and methodologies for effective strategic management. Career opportunities in this field include: Strategy Manager Senior Strategy Consultant Strategy and Projects Lead Change Manager Course Curriculum The Basics of Project Management The Basics of Project Management FREE 00:16:00 Certification 00:16:00 Guide Knowledge Areas 00:14:00 The Keys to Success The Keys to Success 00:22:00 Strategy Basics Strategy Basics 00:17:00 Strategy Map 00:15:00 Mission, Values, Vision & Strategy 00:11:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Delegation isn’t about offloading tasks—it’s about elevating performance. The Delegation: 20-in-1 Premium Online Courses Bundle is built for leaders, managers, and coordinators ready to drive results through strategic distribution of work and people management. If you're aiming for leadership roles or operational excellence, this is the bundle that puts you on every shortlist. Description Effective delegation is one of the most in-demand leadership skills across industries—from manufacturing to marketing, logistics to tech. Employers want candidates who can manage projects, lead teams, and make smart use of time and talent. This bundle proves you have what it takes to step into authority with confidence. With 20 high-impact certifications, you'll be equipped for supervisory, project management, or operations-focused roles in organisations of any size. It’s an unmatched package for those who want to stand out without breaking the bank. Roles are filling fast—don't miss the chance to be the hire who knows how to lead, not just do. FAQ Q: What jobs can this help me get? A: Team leader, project coordinator, operations manager, team supervisor, workflow analyst, or production planner. Q: Which industries is this relevant to? A: Business operations, logistics, manufacturing, HR, corporate training, and SME management. Q: Will I receive certificates for each course? A: Yes—20 individual certificates will strengthen your CV and LinkedIn profile. Q: Can beginners take this bundle? A: Absolutely. It’s perfect for those starting out or transitioning into leadership roles. Q: How flexible is access? A: Learn entirely at your own pace with lifetime access.

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Know Your Customer (KYC) will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Know Your Customer (KYC) will help you keep ahead of the pack. The Know Your Customer (KYC) incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and essential knowledge, reaching out to the level of expertise required for your position. Further, this coursewill add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Know Your Customer (KYC), you can equip yourself with the essentials to keep you afloat into the competition. Along with this Know Your Customer (KYC) course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Know Your Customer (KYC)? Course 01: Know Your Customer (KYC) Course 02: Sales: Psychology of Customers Course 03: Customer Relationship Management Course 04: Phone-Based Customer Service Course 05: Retail Management - Level 5 Course 06: GCSE English Course 07: Public Speaking and Presentation Skill Course Course 08: The Formula to Talk with Strangers Course 09: Level 2 Microsoft Office Essentials Course 10: Time Management Course 11: Stress Management Training So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Know Your Customer (KYC): One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable and in-demand skills without leaving your home. How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum of Know Your Customer (KYC) Bundle Course 01: Know Your Customer (KYC) Module 01: Introduction to KYC Module 02: Customer Due Diligence Module 03: AML (Anti-Money Laundering) Module 04: KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom Module 05: Regulations to be Complied by Industries Module 06: Methods for carrying out KYC and AML and the Future of KYC Compliance Course 02: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 03: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 04: Phone-Based Customer Service Module 1: Introduction to Customer Service Module 2: What's Different about Good Customer Service? Module 3: Customer Relationship Management Module 4: Customer Service Communication Strategies Module 5: Aspects of Phone Etiquette Module 6: Building Rapport Over the Phone Module 7: Inbound and Outbound Calls Module 8: Active Listening and Managing Tough Callers Module 9: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Course 05: Retail Customer Service Training Module 01: Who We Are and What We Do Module 02: The Sales Process and Dealing with Customers at the Checkout Module 03: Importance of Consumer Behaviour Module 04: Taking Trends and Targeting Customers Effectively Module 05: The Importance of Communicating with Customers Module 06: Identifying and Addressing Customer Needs Module 07: Generating Return Business Module 08: In-Person Customer Service Module 09: Giving Customer Service over the Phone Module 10: Providing Electronic Customer Service Module 11: Recovering Difficult Customers Module 12: Understanding When to Escalate Course 06: GCSE English Module 01: Introduction to GCSE English Module 02: Edexcel English Section A Part 01 Module 03: Edexcel English Section A Part 02 Module 04: Edexcel English Section B Module 05: Edexcel English Section C and many more... Course 07: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Bonus Course 08: The Formula to Talk with Strangers Section 01: Course Overview Section 02: The Formula Section 03: Summary Section 04: End Course 09: Level 2 Microsoft Office Essentials ***Excel 2016*** Getting Started with Microsoft Office Excel 2016 Performing Calculations Modifying a Worksheet Formatting a Worksheet Printing Workbooks Managing Workbooks ***Word 2016*** Getting Started with Word Formatting Text and Paragraphs Working More Efficiently Managing Lists Adding Tables Inserting Graphic Objects Controlling Page Appearance Preparing to Publish a Document Workbooks - Microsoft Word 2016 (Beginner) ***PowerPoint 2016*** PowerPoint Interface Presentation Basics Formatting Inserting Options Working with Objects Table Charts Review and Presentatin ***Access 2016*** Introduction to Access Modify Data Working with Queries Access Forms Working with Reports Course 10: Time Management Identifying Goals Effective Energy Distribution Working with Your Personal Style Building Your Toolbox Establishing Your Action Plan Course 11: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Know Your Customer (KYC) bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Know Your Customer (KYC) is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various CPD certificate will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

🌟 Unlock Your Full Leadership Potential with the Executive Leadership Mastery Program! 🌟 Are you ready to elevate your career to new heights and become the leader you were born to be? Introducing our exclusive online course - the Executive Leadership Mastery Program! Designed for ambitious professionals like you, this comprehensive program will equip you with the skills, strategies, and mindset necessary to thrive in the fast-paced world of executive leadership.   🚀 What You'll Master: 🌐 Introduction: Get ready to embark on a transformational journey! We'll lay the foundation for success by exploring the principles of effective executive leadership, setting the stage for your personal and professional growth. 🔥 Module 1: Leadership Skills Training Dive deep into the core of leadership excellence. Learn how to inspire and motivate your team, navigate challenges with resilience, and make strategic decisions that drive success. Uncover the secrets of renowned leaders and apply their proven techniques to your own leadership style. 🛠️ Module 2: Management Skills Training Discover the art of effective management. From project planning to resource allocation, you'll gain practical skills to streamline operations and boost productivity. Learn how to lead with confidence, ensuring that your team is not just meeting, but exceeding, organizational goals. 🌟 Module 3: Creating A Great Culture Explore the critical role of organizational culture in achieving sustained success. Discover how to foster a positive work environment that encourages innovation, collaboration, and employee satisfaction. Transform your workplace into a hub of creativity and excellence. 🤝 Module 4: Teamwork - Create High-Performance Teams Master the art of teamwork and collaboration. Learn strategies to build and lead high-performance teams that deliver outstanding results. From effective communication to conflict resolution, this module will empower you to cultivate a dynamic team that consistently achieves and surpasses expectations.   🎓 Why Choose Our Program: ✨ Expert Guidance: Learn from industry experts and thought leaders with a wealth of real-world experience. ✨ Flexibility: Access the course anytime, anywhere, and at your own pace, fitting seamlessly into your busy schedule. ✨ Practical Application: Our curriculum is designed for immediate application, ensuring you see results in your leadership style and team dynamics. ✨ Networking Opportunities: Connect with a community of like-minded professionals, fostering valuable relationships for your career advancement.   🚀 Elevate your leadership journey today! Don't miss this opportunity to join the ranks of successful executives who have transformed their careers with the Executive Leadership Mastery Program.   👉 Enroll Now and take the first step towards becoming the exceptional leader you are destined to be! 👈 Course Curriculum Introduction Introduction 00:00 Module 1: Leadership Skills Training Module 1: Leadership Skills Training 00:00 Module 2: Management Skills Training Module 2: Management Skills Training 00:00 Module 3: Creating A Great Culture Module 3: Creating A Great Culture 00:00 Module 4: Teamwork - Create High Performance Teams Module 4: Teamwork - Create High Performance Teams 00:00

Step into the world of sustainable agriculture with our 'Innovative Organic Farming Techniques Workshop.' This comprehensive course offers a deep dive into the principles and practices of organic farming, tailored for those passionate about environmentally friendly agriculture. Starting with an introduction to organic farming, the course lays a solid foundation, exploring the benefits and challenges of this approach. As you progress, you'll encounter modules that cover a range of critical topics, from soil health and nutrient management to effective strategies for weed, pest, and disease control. This course isn't just about theory; it's a hands-on guide to applying organic farming principles in real-world scenarios, empowering you with the knowledge and skills to run a successful and sustainable agricultural enterprise. Advance through the curriculum and explore the nuanced aspects of livestock and pasture management, essential for maintaining a holistic organic farm. The course also delves into crop production, offering insights into various organic crops and their specific needs. The latter modules focus on crucial elements like irrigation and water management, highlighting the importance of resource conservation in organic farming. By the end of this workshop, you will not only understand the theoretical aspects of organic farming but also be equipped with innovative techniques and strategies to implement these practices effectively, enhancing both the productivity and sustainability of your farming operations. Learning Outcomes Understand the core principles and benefits of organic farming. Gain knowledge in managing soil health and optimizing nutrient use. Learn effective organic methods for weed, pest, and disease control. Acquire skills in sustainable livestock and pasture management. Develop expertise in water management and irrigation techniques for organic crops. Why choose this Innovative Organic Farming Techniques Workshop course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Innovative Organic Farming Techniques Workshop course for? Farmers and agriculturalists transitioning to organic farming. Students and professionals in agriculture and environmental sciences. Smallholders and hobbyists interested in sustainable farming practices. Agricultural consultants seeking knowledge in organic farming techniques. Anyone passionate about eco-friendly and sustainable agriculture. Career path Organic Farmer: £20,000 - £40,000 Agricultural Consultant: £25,000 - £50,000 Sustainable Agriculture Specialist: £28,000 - £55,000 Agronomist: £27,000 - £50,000 Environmental Scientist: £26,000 - £48,000 Farm Manager (Organic Farming): £24,000 - £45,000 Prerequisites This Innovative Organic Farming Techniques Workshop does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Innovative Organic Farming Techniques Workshop was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Organic Farming Introduction to Organic Farming 00:25:00 Module 02: Organic Management Issues Organic Management Issues 00:16:00 Module 03: Soil Health and Nutrient Management Soil Health and Nutrient Management 00:23:00 Module 04: Weed Management Weed Management 00:20:00 Module 05: Pest and Disease Management Pest and Disease Management 00:17:00 Module 06: Livestock Management Livestock Management 00:21:00 Module 07: Pasture Management Pasture Management 00:19:00 Module 08: Crop Production Crop Production 00:17:00 Module 09: Irrigation and Water Management Irrigation and Water Management 00:13:00

Embark on a journey to mastering the intricate art of production management with our Production Manager course. This educational odyssey commences with an exploration of facilitation, delving into the nuances between process and content. You'll be guided through the foundational aspects of setting the stage for effective teamwork and decision-making. As the course progresses, you'll immerse yourself in Tuckman and Jensen's model of team development, a cornerstone theory in understanding team dynamics. This course also equips you with the skills to build consensus within teams, a vital component in navigating the complex landscape of today's work environments. Furthermore, you'll learn to address the challenges of reaching pivotal decision points and managing complex group interactions, including the delicate task of handling challenging personalities and rectifying group dysfunctions. This comprehensive course offers a deep dive into the realm of interventions, shedding light on various intervention techniques. It's meticulously designed to transform you into a proficient production manager, capable of fostering a harmonious and efficient work atmosphere. By the end of this course, you will not only possess a thorough understanding of team development and dynamics but also the practical know-how to apply these concepts effectively in real-world scenarios. This blend of theoretical knowledge and application prepares you to lead with confidence, making critical decisions and driving your team towards success. Learning Outcomes Gain a comprehensive understanding of facilitation and the distinction between process and content in management. Develop an in-depth knowledge of Tuckman and Jensen's model, essential for effective team development. Acquire skills to build consensus and navigate decision-making processes within diverse teams. Learn strategies to effectively manage difficult individuals and address group dysfunctions. Master various intervention techniques, enhancing your ability to maintain a productive work environment. Why choose this Production Manager course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Production Manager course for? Individuals aspiring to step into the role of a production manager. Team leaders seeking to enhance their management and facilitation skills. Professionals in the management field aiming to deepen their understanding of team dynamics. Those responsible for making critical decisions and leading teams in any business setting. Employees looking to transition into managerial roles and require a solid foundation in team development and management. Career path Production Manager: £30,000 - £50,000 Team Leader: £25,000 - £40,000 Operations Manager: £35,000 - £55,000 Project Coordinator: £24,000 - £35,000 Human Resources Manager: £30,000 - £50,000 Business Development Manager: £28,000 - £55,000 Prerequisites This Production Manager does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Production Manager was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Production Manager Understanding Facilitation 00:30:00 Process vs. Content 01:00:00 Laying the Groundwork 00:30:00 Tuckman and Jensen's Model of Team Development 01:00:00 Building Consensus 00:30:00 Reaching a Decision Point 01:00:00 Dealing with Difficult People 01:00:00 Addressing Group Dysfunction 01:00:00 About Intervention 00:30:00 Intervention Techniques 00:30:00 Mock Exam Mock Exam- Production Manager 00:20:00 Final Exam Final Exam- Production Manager 00:20:00

Welcome to the 'Business Contract & Compliance Manager: Ensuring Legal Integrity Diploma' course, your comprehensive guide to mastering the intricacies of contracts and compliance management. In today's business landscape, ensuring legal integrity is paramount, and this program equips you with the knowledge and skills to excel. Through engaging modules, we take you on a journey from contract fundamentals to international compliance, enabling you to navigate this complex terrain effectively. Our course begins with an insightful introduction to contract and compliance, building a strong foundation for your journey. You'll dive into the art of contract development and negotiation, honing your skills in crafting agreements that stand the test of scrutiny. As you progress, modules on vendor and contract relationship management, cutting-edge technology and tools, and compliance training and communication empower you to manage contracts and uphold legal standards proficiently. By the end, you'll be well-versed in anti-corruption measures and international contracting, positioning yourself as an indispensable asset to any organization. Learning Outcomes Acquire a deep understanding of contract principles and compliance regulations. Develop proficiency in contract negotiation, ensuring favorable outcomes. Master vendor and contract relationship management for seamless operations. Utilize technology and tools to enhance contract and compliance processes. Implement effective anti-corruption measures and navigate international contracting. Why buy this Business Contract & Compliance Manager: Ensuring Legal Integrity Diploma? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success Who is this Business Contract & Compliance Manager: Ensuring Legal Integrity Diploma for? Aspiring contract managers seeking to establish themselves in the field. Compliance officers and professionals looking to enhance their expertise. Business professionals wanting to gain a comprehensive understanding of legal integrity. Procurement specialists aiming to improve contract negotiation skills. Entrepreneurs and small business owners in need of contract and compliance knowledge. Career path Contract Manager: £30,000 - £60,000 per year Compliance Officer: £35,000 - £70,000 per year Legal Consultant: £40,000 - £80,000 per year Procurement Specialist: £35,000 - £65,000 per year Chief Compliance Officer: £60,000 - £120,000 per year International Contracts Manager: £45,000 - £90,000 per year Prerequisites This Business Contract & Compliance Manager: Ensuring Legal Integrity Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 1: Introduction to Contract and Compliance Introduction to Contract and Compliance 00:20:00 Module 2: Contract Development and Negotiation Contract Development and Negotiation 00:19:00 Module 3: Compliance Management and Auditing Compliance Management and Auditing 00:19:00 Module 4: Vendor and Contract Relationship Management Vendor and Contract Relationship Management 00:17:00 Module 5: Technology and Tools for Contract and Compliance Technology and Tools for Contract and Compliance 00:19:00 Module 6: Contract Performance and Quality Assurance Contract Performance and Quality Assurance 00:15:00 Module 7: Compliance Training and Communication Compliance Training and Communication 00:17:00 Module 8: Anti-Corruption and Bribery Compliance Anti-Corruption and Bribery Compliance 00:13:00 Module 9: International Contracting and Compliance International Contracting and Compliance 00:00:00

Duration 2 Days 12 CPD hours This course is intended for Cybersecurity analysts and engineers and security operations specialists, as well as administrators and product deployers. Overview Successful completion of this instructor-led course with hands-on lab activities should enable you to: Describe the architecture and components of the Cortex XDR family Use the Cortex XDR management console Create Cortex XDR agent installation packages, endpoint groups, and policies Deploy Cortex XDR agents on endpoints Create and manage exploit and malware prevention profiles Investigate alerts and prioritize them using starring and exclusion policies Tune Security profiles using Cortex XDR exceptions Perform and track response actions in the Action Center Perform basic troubleshooting related to Cortex XDR agents Deploy a Broker VM and activate the Local Agents Settings applet Understand Cortex XDR deployment concepts and activation requirements Work with the Customer Support Portal and Cortex XDR Gateway for authentication and authorization This instructor-led training enables you to prevent attacks on your endpoints. After an overview of the Cortex XDR components, the training introduces the Cortex XDR management console and demonstrates how to install agents on your endpoints and how to create Security profiles and policies. The training enables you to perform and track response actions, tune profiles, and work with Cortex XDR alerts. The training concludes with discussions about basic troubleshooting of the agent, the on-premises Broker VM component, and Cortex XDR deployment. Course Outline This class is comprised of the following modules: Module 1 - Cortex XDR Family Overview Module 2 - Cortex XDR Main Components Module 3 - Cortex XDR Mangement Components Module 4 - Profiles and Policy Rules Module 5 - Malware Protection Module 6 - Exploit Protection Module 7 - Cortex XDR Alerts Module 8 - Tuning Policies using Exceptions Module 9 - - Response Actions Module 10 - Basic Agent Troubleshooting Module 11 - Broker VM Overview Module 12 - Deployment Consideration

Duration 5 Days 30 CPD hours This course is intended for Network Administrators Network security Administrators Network Security Engineer Network Defense Technicians CND Analyst Security Analyst Security Operator Anyone who involves in network operations Overview A dedicated focus on IoT security Network virtualization practices for the remote workforce Enhanced Cloud Security & IoT and Operational Technology (OT) Modules Introduction to threat intelligence In-depth Attack Surface Analysis Certified Network Defender (CND) is a vendor-neutral, hands-on, instructor-led comprehensive network security certification training program. It is a skills-based, lab intensive program based on the security education framework and work role task analysis presented by the National Infocomm Competency Framework (NICF) as well as a job-task analysis and cybersecurity education framework by the National Initiative of Cybersecurity Education (NICE). The course has also been mapped to global job roles and to the Department of Defense (DoD) job roles for system/network administrators. The program prepares network administrators how to identify what parts of an organization need to be reviewed and tested for security vulnerabilities and how to reduce, prevent, and mitigate risks in the network. CND covers the protect, detect, respond and predict approach to network security. Course Outline Network Attacks and Defense Strategies Administrative Network Security Technical Network Security Network Perimeter Security Endpoint Security-Windows Systems Endpoint Security-Linux Systems Endpoint Security- Mobile Devices Endpoint Security-IoT Devices Administrative Application Security Data Security Enterprise Virtual Network Security Enterprise Cloud Network Security Enterprise Wireless Network Security Network Traffic Monitoring and Analysis Network Logs Monitoring and Analysis Incident Response and Forensic Investigation Business Continuity and Disaster Recovery Risk Anticipation with Risk Management Threat Assessment with Attack Surface Analysis Threat Prediction with Cyber Threat Intelligence

Duration 3 Days 18 CPD hours This course is intended for This course is designed for administrators who install, manage, and monitor IBM© DataPower Gateway Appliances. The course is also relevant for developers who administer appliances. Overview Configure an appliance for its initial deployment Download and upgrade the firmware on the DataPower appliances Create and manage user accounts, groups, and domains Configure Secure Sockets Layer (SSL) to and from DataPower Appliances Troubleshoot and debug services by using the problem determination tools, logs, and probes that are provided with the DataPower appliance Configure logging of messages to external locations IBM© DataPower Gateway Appliances are network devices that help secure, integrate, and optimize access to web, web services, mobile, and API workloads. Through instructor-led lectures and hands-on lab exercises, you learn how to run various administrative procedures, from initial installation and setup through ongoing maintenance of the appliances in production. You learn about the available management interfaces, such as the command-line interface (CLI), Web Management graphical interface, and XML Management Interface. You also learn how to use these interfaces to run various administrative tasks, such as upgrading firmware, running backup and restore operations, and configuring user accounts and domains. The course includes some information on upgrading firmware and working with DataPower hardware appliances. Course introductionDataPower deployment environmentsInitial setupManaging firmwareExercise: Upgrading image firmwareDataPower administration overviewUsing CLI and the XML Management Interface to configure appliance accessExercise: Using the CLI and the XML Management Interface to manage DataPower appliancesDataPower services overviewUsing the Web Management Blueprint Console to configure appliance accessTroubleshootingExercise: Using the troubleshooting tools to debug errorsDataPower cryptographic tools and SSL setupExercise: Securing connections with SSLLogging and log targetsExercise: Logging to an external systemCourse summary