Travel and tourism is one of the most dynamic and rewarding global industries, contributing significantly to the economies of many countries and regions around the world. The travel and tourism industry continues to thrive despite the vast majority of economic and political pressures. According to the most recent numbers, the global travel and tourism sector is worth somewhere around $7.6 trillion - a figure that continues to grow exponentially year after year. The demand for high-quality Travel & Tourism services among both leisure and business travellers has never been greater. This Level 5 Diploma in Travel & Tourism is designed for anyone who wants to turn a lifelong passion for travel into a rewarding career. Through this course you will learn every aspect of the modern travel and tourism industry, Airlines, Airports and International Aviation, Tour Operations Management, the significance of successful distribution in tourism, human resource management in tourism, managing the countryside for tourism, information and communication technologies for tourism and much more. There has never been a better time to start or advance a career in the travel and tourism industry, so enrol in this Level 5 Diploma in Travel & Tourism today and become a part of this interesting industry. Learning Outcomes After completing this course, learners will be able to: Gain a thorough understanding of travel & tourism Gain in-depth knowledge of the accommodation sector Have a solid understanding of airlines, airports and international aviation Understand tour operations management Know how to manage tourism distribution Understand human resource management in tourism Understand marketing management for tourism Know how to manage finance for tourism Understand the law and tourism Know how to manage urban tourism Know how to manage the countryside for tourism Information and communication technologies for tourism Ethics in tourism management Why Choose Level 5 Diploma in Travel and Tourism Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Diploma in Travel & Tourism Course Developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Others Benefits of this Level 5 Diploma in Travel and Tourism Course Free One PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Unlimited Retake Exam [ Note: Free PDF certificate as soon as completing the Diploma in Travel and Tourism course] Detailed course curriculum of *** Level 5 Diploma in Travel and Tourism *** Module 01: An Overview of Travel & Tourism Module 02: The Accommodation Sector: Managing for Quality Module 03: Airlines, Airports and International Aviation Module 04: Tour Operations Management Module 05: Managing Tourism Distribution Module 06: Human Resource Management in Tourism Module 07: Marketing Management for Tourism Module 08: Strategy for Tourism Module 09: Managing Finance for Tourism Module 10: The Law and Tourism Module 11: Managing Urban Tourism Module 12: Managing the Countryside for Tourism: A Governance Perspective Module 13: Site and Visitor Management at Natural Attractions Module 14: Information and Communication Technologies for Tourism Module 15: Destination Marketing and Technology Module 16: Tourism and the Environment Module 17: International Tourism: The Management of Crisis Module 18: Ethics in Tourism Management Assessment Method After completing each module of the Level 5 Diploma in Travel and Tourism Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 5 Diploma in Travel and Tourism course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Level 5 Diploma in Travel and Tourism is ideal for anyone looking to begin or further an existing career in the Travel & Tourism sector. Requirements There are no specific requirements for Level 5 Diploma in Travel and Tourism because it does not require any advanced knowledge or skills. Career path Candidates who successfully complete our Level 5 Diploma in Travel and Tourism Course may choose to pursue a wide range of careers, including: Travel agent Tour guide Holiday representative Accommodation booker Concierge manager Information clerk Tour and travel guide Certificates Certificate of completion Digital certificate - Included
Are you passionate about the culinary arts and dream of running your own restaurant? Our comprehensive Restaurant Management Training course equips you with essential skills and knowledge to succeed in the dynamic hospitality industry. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In the Restaurant Management Training course, learners will gain comprehensive skills essential for running a successful restaurant business. They will understand the dynamics of the restaurant industry, from choosing the right location to managing finances and using technology for efficient service. Participants will learn to strategically plan menus and effectively manage drink offerings. The course covers crucial aspects like handling inventory, purchasing, and storage, ensuring smooth operations. Learners will also develop skills in recruiting and training staff, fostering excellent customer relations, and implementing effective marketing strategies. Understanding legal requirements and maintaining a safe, clean environment will be emphasized. By the end of the course, participants will be equipped with the knowledge to manage restaurant layouts efficiently and establish daily routines that promote teamwork and operational excellence. Course Curriculum Module 01: An Overview of the Restaurant Industry Module 02: Choosing Your Restaurant Module 03: Financing Your Business Module 04: Handling Service Using Technology Module 05: Menu Planning Module 06: Drinks Management Module 07: Purchasing, Receiving, Inventory, and Storage Module 08: Finding, Recruiting, and Training Employees Module 09: Customer Relations and Marketing Policy Module 10: Restaurant Layout Management and Legal Requirements Module 11: Running a Safe and Clean Restaurant Module 12: Teamwork and Daily Routine of a Restaurant Learning Outcomes Understand the restaurant industry's key aspects and operational dynamics. Identify essential considerations when choosing a restaurant concept and location. Explore financing options and strategies for restaurant businesses. Utilise technology effectively for enhancing restaurant service management. Plan and design a diverse and appealing restaurant menu. Manage drink selections and beverage inventory efficiently. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring restaurant owners and managers. Hospitality students and graduates. Restaurant supervisors seeking advancement. Culinary entrepreneurs. Staff transitioning to management roles. Career path Restaurant Manager Assistant Restaurant Manager Food and Beverage Manager Hospitality Consultant Catering Manager Operations Manager Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
In the dynamic landscape of commerce, understanding the intricate tapestry of legal frameworks isn't just beneficial - it's essential. Imagine navigating the bustling corridors of business armed with a profound comprehension of the legal mechanisms that underpin every transaction, every agreement, and every dispute. It's not just about knowing the rules; it's about mastering the game. Enter a realm where knowledge is power, and the adept wield the sceptre of success. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Start on a journey through the labyrinth of business law, where each module unveils a new facet of legal prowess. From delving into the bedrock of contractual obligations to navigating the nuances of employment regulations, you'll traverse the realms where businesses thrive or falter. Learn to decipher the symphony of statutes that orchestrate the symphony of commerce, from agency dynamics to consumer protection, from tortuous liabilities to the intricate dance of competition law. Engage not just with the theoretical constructs, but with the real-world applications that shape the destiny of enterprises. Welcome to a domain where legal acumen isn't just an asset; it's the cornerstone of strategic advantage. Course Curriculum Module 01: Understanding Business Law Module 02: European Community Law Module 03: The Court System Module 04: Civil and Alternative Dispute Resolution Module 05: Contract & Business Law Module 06: Employment Law Module 07: Agency Law Module 08: Consumer Law and Protection Module 09: Law of Tort Module 10: Business Organisations Module 11: Company Law Module 12: Business Property Module 13: Competition Law Learning Outcomes: Understand key concepts in business law for practical application. Analyze European Community Law's impact on business operations. Navigate the court system efficiently for legal strategy implementation. Resolve civil disputes through alternative dispute resolution methods effectively. Apply contract law principles to safeguard business interests securely. Comprehend employment law regulations for fair workplace practices. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Business professionals seeking legal knowledge enhancement. Entrepreneurs aiming to understand legal aspects of business operations. Law students interested in business law specializations. Individuals involved in contract negotiations and business transactions. Managers responsible for legal compliance within their organizations. Career path Legal Advisor Compliance Officer Business Consultant Contract Manager Human Resources Manager Corporate Lawyer Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Are you ready to dive into the world of intelligence analysis and make a significant impact in national security and beyond? Our comprehensive Intelligence Analyst Certification is designed to equip you with the essential skills and knowledge needed to excel in this critical field. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In the Intelligence Analyst Certification course, learners delve into the fundamental aspects of intelligence analysis. They start by understanding the essence of intelligence analysis, its historical evolution, and current best practices. The course emphasizes the intelligence cycle, teaching how information is gathered, processed, and disseminated to support decision-making. Participants learn about their roles and responsibilities as analysts, honing critical thinking skills and techniques for organizing information effectively. Legal and ethical considerations in intelligence operations are also covered, ensuring analysts understand boundaries and responsibilities in their work. Lastly, the course explores the broader context of intelligence in national security, highlighting its importance and impact on policies and strategies. Overall, learners gain comprehensive knowledge and skills necessary to perform effectively as intelligence analysts in various professional settings. Course Curriculum Module 01: Introduction to the Course Module 02: Defining Intelligence Analysis Module 03: Development of Intelligence Analysis Module 04: Intelligence Analysis and Best Practice Module 05: The Intelligence Cycle Module 06: Your Role, Responsibilities, and Functions as an Analyst Module 07: Critical Thinking and Structuring Module 08: Legal Issues and Ethics Module 09: Intelligence and National Security Learning Outcomes: Understand the fundamentals of Intelligence Analysis and its historical evolution. Apply critical thinking techniques to structure intelligence reports effectively. Comprehend legal and ethical considerations in the context of intelligence operations. Demonstrate proficiency in the Intelligence Cycle and its application in practice. Identify roles, responsibilities, and functions within the scope of intelligence analysis. Analyse the relationship between intelligence and national security issues. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to work in intelligence-related governmental departments. Professionals seeking to enhance their analytical skills in national security contexts. Graduates aiming to start a career in intelligence analysis roles. Military personnel transitioning to civilian intelligence roles. Law enforcement officers interested in intelligence gathering and analysis. Career path Intelligence Analyst Counterintelligence Officer Risk Assessment Analyst Security Intelligence Specialist National Security Analyst Cyber Intelligence Analyst Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.
The Facilities Assistant course will explain the full range of responsibilities and skills you must own as the key figure in running any kind of facility. A Facility Assistant needs to perform multiple tasks, organising people and resources in the most efficient way, and this course will help you become exemplary at that. This program covers all the considerations and legislation essential to keep a company facility running. That includes Human Resource management, risk assessment, maintenance scheduling, enforcing health and safety, and team leadership. Only an employee that exhibits all those skills and more can be a trusted Facility Manager. By completing this certified course, you'll prove that you have the knowledge and abilities to satisfactorily run property and buildings for a thriving business, opening doors for many more exciting career opportunities. Who is this Course for? This Facilities Assistant course is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Course Curriculum Module 1: Facility Management Introduction to Facility Management 00:20:00 Terms and Definitions 00:05:00 Module 2: Facilities Management in the Workplace Workplace Facilities 00:35:00 Module 3: Sustainable Development and Facilities Management Sustainable Development and Facilities Management 00:30:00 Facilities Life Cycle 00:15:00 Module 4: Facility Operations Operations of Facilities 00:25:00 Module 5: Operations and Maintenance Operations and Maintenance 00:30:00 Module 6: Facilities Maintenance Planning, Budgeting and Method Facilities Maintenance Planning 00:10:00 Maintenance Costs, Finance and Methods 00:10:00 Factors Affecting Maintenance 00:10:00 Module 7: Performance and Installations Management Performance Management 00:10:00 Installations Management 00:20:00 Module 8: Project Management Project Management 00:30:00 Module 9: HR Management Human Resource Management 00:30:00 Module 10: Real Estate Management, Client Delivery Models & Outsourcing Real Estate 00:30:00 Client Delivery Models 00:05:00 Outsourcing of Services or In-House Staff 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Our Business Management course is designed by the relevant industry experts so that you can gain excellent theoretical and practical knowledge and skills in business management. In modern businesses, the business administrator or business manager is the key person who contributes effectively to the organisation's success and is considered a leader in contemporary management approaches. This course is designed in such a way to provide candidates with effective knowledge and essential skills that are in demand in modern organisations. This Business Management course will teach you more about what it takes to be a manager and business analyst. Through this course, you will gain in-depth knowledge of business management, as well as the roles and responsibilities of business managers in modern organisations. The Business Management course will teach you about various business operations such as human resource management, communication management, risk analysis, evaluation and management, and customer relationship management. It will define business managers' roles in all of these operations. Furthermore, through this Business Management course, you will learn how teams are formed within an organisation and effectively managed. Learning Outcomes After completing this Business Management course, the learner will be able to: Gain a thorough understanding of Business Management. Understand the basic concepts of Human Resource Management. Understand the basic concepts of Customer Relationship Management. Understand the basic concepts of Performance Management. Understand the basic concepts of Risk Management. Why Choose Business Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Business Management Bundle Course Course 01: Business Management Course 02: Level 7 Business Management Course Course 03: Level 5 Diploma in Business Analysis Course 04: Level 4 Copywriting Course 05: Level 3 Business Administration Course 06: Level 2 Diploma in Business Administration Course 07: Level 1 Business Management Course 08: Workplace Stress Management ***Other Benefits of this Bundle Course Free 8 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Business Management course] ***Business Management*** Course Curriculum of Business Management Module 01: An Overview of Business Management Module 02: Fundamental Concepts of Human Resource Management Module 03: Fundamental Concepts of Customers Relationship Management Module 04: Fundamental Concepts of Performance Management Module 05: Fundamental Concepts of Risk Management ---------------- Assessment Method After completing each module of the Business Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Business Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? **Business Management The course is ideal for individuals interested in business management and learning more about the business world and its administration. Requirements **Business Management There are no specific requirements for this Business Management course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included
Do you want to be the next big retail superstar? Are you ready to take your current retail career to the next level? This dynamic global sector could be yours with this comprehensive Retail Management course! This advanced Retail Management is ideal for anyone looking to advance to the top of the retail career ladder. Successful retail managers can find work in every major town and city around the world. Learn how to take your existing sales skills to the next level, how to build strong customer relationships, and how to reap the benefits of professional-level communication skills. In addition, master the art of dealing with difficult customers, learn how to read customer behaviour accurately, and examine the most important stock management issues in Retail Management. In Retail Management, achieving customer satisfaction is essential. Enrol in our Retail Management course to advance your Retail Management talent and some highly relevant Retail Management skills to progress your management excellence. Special Offers of this Retail Management: Retail Management Course This Retail Management: Retail Management Course includes a FREE PDF Certificate. Lifetime access to this Retail Management Course Instant access to this Retail Management: Retail Management Course Get FREE Tutor Support from Monday to Friday in this Retail Management: Retail Management Course [ Note: Free PDF certificate as soon as completing the course ] Learning Outcomes After completing this Retail Management course, the learner will be able to: Understand the fundamentals of Retail Management. Build and sustain relationships in retailing. Understand the strategic planning in retailing. Gain a thorough understanding of retail challenges and theories. Understand retail consumers. Explain retail segmentation and strategies. Understand the importance of location in a retail business. Understand merchandise management. Understand the buying decision process and customer satisfaction. Understand retail business operations. Understand category management. Understand retail marketing mix. Understand retail pricing for Retail Management. Explain retail supply chain and promotional strategies. Understand emerging trends in retail. Understand the impact of information technology in retailing. Certificate of Completion You will receive a course completion certificate for free as soon as you complete the course. Module 1: A Quick Overview of Retail Management 20:26 1: A Quick Overview of Retail Management Preview 20:26 Module 2: Building and Sustaining Relationships in Retailing 39:09 2: Building and Sustaining Relationships in Retailing 39:09 Module 3: Strategic Planning in Retailing 39:11 3: Strategic Planning in Retailing 39:11 Module 4: Retail Challenges and Theories 07:18 4: Retail Challenges and Theories 07:18 Module 5: Understanding Retail Consumer 13:32 5: Understanding Retail Consumer 13:32 Module 6: Exploring Retail Segmentation and Strategies 07:27 6: Exploring Retail Segmentation and Strategies 07:27 Module 7: Retail Business Location 09:47 7: Retail Business Location 09:47 Module 8: Merchandise Management 09:43 8: Merchandise Management 09:43 Module 9: Buying Decision Process and Customer Satisfaction 11:06 9: Buying Decision Process and Customer Satisfaction Preview 11:06 Module 10: Retail Business Operations 32:54 10: Retail Business Operations 32:54 Module 11: Category Management 21:06 11: Category Management 21:06 Module 12: Retail Marketing Mix 10:01 12: Retail Marketing Mix 10:01 Module 13: Retail Pricing 09:45 13: Retail Pricing 09:45 Module 14: Retail Supply Chain and Promotional Strategies 06:58 14: Retail Supply Chain and Promotional Strategies 06:58 Module 15: Emerging Trends in Retail 03:52 15: Emerging Trends in Retail 03:52 Module 16: Impact of the Information Technology in Retailing 23:24 16: Impact of the Information Technology in Retailing 23:24 Who is this course for? Learners can take this training course even if they have no prior knowledge of Retail Management and there are no age restrictions. As a result, anyone who is enthusiastic and ambitious about Retail Management can enrol in the Retail Management. There are no admissions deadlines, and you can start this course at any time. Requirements Students who intend to enrol in this Retail Management: Retail Management course must meet the following requirements: Retail Management: Good command of the English language Retail Management: Must be vivacious and self-driven Retail Management: Basic computer knowledge Retail Management: A minimum of 16 years of age is required Certificates Reed courses certificate of completion Digital certificate - Included Will be downloadable when all lectures have been completed
The innovative Hiring Virtual Assistance for Content Creation has been compiled with the assistance and expertise of industry professionals. It has been carefully crafted to meet the business requirements needed for an outstanding contribution to this role and the career path beyond it. By enrolling in this tutorial, a significant advantage can be gained by the student for securing their dream job and building an excellent reputation in this sector. This popular Hiring Virtual Assistance for Content Creation has been designed to help dedicated individuals train to become the absolute best in this business field. Many other entrepreneurs and talented students have already completed this course, and others like it, empowering them to move onto satisfying and rewarding careers. This unique Hiring Virtual Assistance for Content Creation course is perfectly suited for those dedicated and ambitious individuals who are committed to genuinely becoming the best in the business. The Hiring Virtual Assistance for Content Creation is recognised and accredited by CPD standards, so all contents are guaranteed to be accurate and reputable, adding valuable competencies and qualifications to a CV, making anyone stand out from other potential candidates or business rivals. For added convenience, the Hiring Virtual Assistance for Content Creation consists of a range of educational modules that allow study sessions to be organised at any time and any place When the final assessment of the Hiring Virtual Assistance for Content Creation has been completed, a certificate of completion is supplied to evidence newly acquired skills and knowledge. This will provide a significant boost for job-seeking or entry into a new and exciting career path. The valuable qualification from the Hiring Virtual Assistance for Content Creation course can help to make all the difference in a dynamic employment sector and can also be validated on our website. We are aware that a student's lifestyles and work ethics may not allow much time for a dedicated study session, so the Hiring Virtual Assistance for Content Creation has been specifically designed to be taken at a personally selected pace, and the hours that are suited to each individual. Full access is immediately available after registration, and this can be achieved via any online device, and at any global location you are sighted at. Our fully-trained tutors are committed to helping you throughout the course, and will instantly respond to any queries that are sent to them via email.
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Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Property Management Overview Introduction 00:01:00 What is a Residential Property Manager 00:01:00 What Skills are Needed to be a Property Manager 00:03:00 What is a Typical Day Like for a Property Manager 00:04:00 Is Property Management a Viable Career Option 00:01:00 Overview of Course 00:01:00 Leasing Management Introduction 00:01:00 Your Role in the Leasing Process 00:02:00 Prospect Management 00:03:00 Walking Your Property 00:01:00 Pricing Your Availability 00:04:00 Marketing a Rent Ready Property 00:03:00 The Application Process 00:03:00 Security Deposits 00:04:00 The Move In 00:03:00 Maintenance Management Your Role in the Maintenance Process 00:03:00 How Important is Property Maintenance 00:01:00 Vendor Management 00:03:00 Turning a Vacant Unit 00:03:00 Preventative Maintenance 00:03:00 Ongoing Maintenance 00:03:00 Maintenance Follow Up 00:01:00 Policies and Procedures Introduction 00:01:00 Your Role in Managing Policies and Procedures 00:01:00 The Importance of Establishing Policies and Procedures 00:01:00 Leasing Policies and Procedures 00:01:00 Operational Policies and Procedures 00:03:00 Maintenance Policies and Procedures 00:02:00 Fair Housing Law Introduction 00:01:00 What is Fair Housing 00:01:00 Your Role in Fair Housing 00:02:00 The Importance of Fair Housing in Operations 00:01:00 How to Report Discrimination 00:01:00 Overall Operations Introduction 00:01:00 Your Role in Overall Operations 00:02:00 Leasing Goals 00:02:00 Maintenance Goals 00:03:00 Financial Goals 00:01:00 Service Goals 00:02:00 Staff Management Introduction 00:01:00 Your Role in Staff Management 00:01:00 One-on-Ones 00:01:00 Weekly Team Meetings 00:02:00 Training and Development 00:02:00 Goal Setting 00:02:00 Discipline 00:02:00 Service Excellence Introduction 00:01:00 Your Role in Service Excellence 00:02:00 Managing Property Reputation 00:02:00 Resolving Conflicts 00:02:00 Maintaining Service Excellence 00:02:00 Review Closing Review 00:01:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00