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4656 Operations courses in Saltdean delivered Online

Customer Service Techniques Course

By One Education

In a world where a single interaction can shape a customer’s loyalty, understanding the nuances of great service is no longer optional — it's expected. The Customer Service Techniques Course has been crafted for individuals who wish to improve how they engage, respond, and build rapport with customers, both calmly and confidently. From handling complaints with grace to mastering the art of listening, this course draws focus to the techniques that shape positive communication and professional behaviour. Whether you're at the beginning of your customer-facing journey or looking to sharpen your communication finesse, this course offers structured learning around tone, etiquette, and emotional intelligence. By learning how to manage expectations, deliver consistent messaging, and maintain composure under pressure, you'll gain a deeper understanding of what excellent service looks like across industries. If your goal is to leave customers feeling heard, helped, and happy — this course is an excellent place to start. Learning Outcomes: Understand the importance of customer service in business operations. Analyze customer needs and expectations to provide personalized customer service. Implement strategies for exceeding customer expectations and building lasting customer relationships. Develop effective communication skills for handling customer inquiries and complaints. Utilize innovative customer service strategies to create memorable customer experiences. "Customer Service Techniques" is a comprehensive course bundle designed to equip learners with the knowledge and skills necessary to deliver exceptional customer service. This course covers a range of topics, including the basics of customer service, customer follow-up, and innovative customer service strategies. With a focus on personalized service and effective communication, learners will develop the ability to build lasting relationships with their customers and exceed their expectations. This course bundle is ideal for customer service professionals, business owners, and entrepreneurs seeking to enhance their customer service skills. With a hands-on approach and real-world scenarios, learners will come away from this course with a valuable skill set that can be applied in a range of professional settings. Customer Service Techniques Course Curriculum Section 01: Introduction Section 02: History of Evolution Section 03: Customer Service Section 04: Customer Follow Up Section 05: Exceeding customer service Section 06: How to help? Section 07: Innovative customer service How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service professionals seeking to enhance their skills and advance their careers. Business owners and entrepreneurs looking to create memorable customer experiences. Sales professionals seeking to enhance their customer service skills. Front-line employees looking to improve their customer service skills. Anyone interested in learning about the importance of customer service in business operations. Career path Customer Service Representative: £17,000 - £30,000 Sales Representative: £18,000 - £45,000 Customer Success Manager: £30,000 - £65,000 Marketing Manager: £25,000 - £70,000 Business Development Manager: £30,000 - £75,000 Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

Customer Service Techniques Course
Delivered Online On Demand4 hours
£12

Customer Service Techniques Course

By One Education

Good customer service isn’t about smiling through gritted teeth or memorising lines like a stage actor in a headset. It’s about knowing how to communicate clearly, listen properly, and defuse tense moments without sounding like you've been programmed by a call centre from 1998. This Customer Service Techniques Course is designed to equip learners with effective methods for handling questions, complaints, and everything in between — all while keeping their cool and their tone on the right side of friendly. Whether you’re responding to emails, picking up phones, or managing messages from someone who’s just found a scratch on their new sofa, this course offers structured, sensible guidance rooted in everyday scenarios. You’ll explore useful strategies for managing difficult conversations, improving response time, and creating customer interactions that actually feel... human. The focus is on clarity, consistency and tone — with no role-playing, motivational quotes or overly cheerful mascots in sight. It’s solid, well-structured customer service training for people who like straight answers and smooth conversations. Learning Outcomes: Understand the importance of customer service in business operations. Analyze customer needs and expectations to provide personalized customer service. Implement strategies for exceeding customer expectations and building lasting customer relationships. Develop effective communication skills for handling customer inquiries and complaints. Utilize innovative customer service strategies to create memorable customer experiences. "Customer Service Techniques" is a comprehensive course bundle designed to equip learners with the knowledge and skills necessary to deliver exceptional customer service. This course covers a range of topics, including the basics of customer service, customer follow-up, and innovative customer service strategies. With a focus on personalized service and effective communication, learners will develop the ability to build lasting relationships with their customers and exceed their expectations. This course bundle is ideal for customer service professionals, business owners, and entrepreneurs seeking to enhance their customer service skills. With a hands-on approach and real-world scenarios, learners will come away from this course with a valuable skill set that can be applied in a range of professional settings. ⊱⊱ Customer Service Techniques Course Curriculum Section 01: Introduction Section 02: History of Evolution Section 03: Customer Service Section 04: Customer Follow Up Section 05: Exceeding customer service Section 06: How to help? Section 07: Innovative customer service How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service professionals seeking to enhance their skills and advance their careers. Business owners and entrepreneurs looking to create memorable customer experiences. Sales professionals seeking to enhance their customer service skills. Front-line employees looking to improve their customer service skills. Anyone interested in learning about the importance of customer service in business operations. Career path Customer Service Representative: £17,000 - £30,000 Sales Representative: £18,000 - £45,000 Customer Success Manager: £30,000 - £65,000 Marketing Manager: £25,000 - £70,000 Business Development Manager: £30,000 - £75,000 Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

Customer Service Techniques Course
Delivered Online On Demand4 hours
£12

Financial Manager Diploma - CPD Certified

4.5(3)

By Studyhub UK

24 Hour Flash Deal **33-in-1 Financial Manager Diploma Mega Bundle** Financial Manager Diploma Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Financial Manager Diploma package online with Studyhub through our online learning platform. The Financial Manager Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Financial Manager Diploma course provides complete 360-degree training on Financial Manager Diploma. You'll get not one, not two, not three, but 33 Financial Manager Diploma courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Financial Manager Diploma courses are yours for as long as you want them once you enrol in this course. This Financial Manager Diploma Bundle consists the following career oriented courses: Financial Management Professional Training Certification Finance for Non-finance Managers Certification Accounting Essentials and UK Taxation Understanding Financial Statements and Analysis Diploma in Accountancy Cashflow Management and Forecasting Financial Planning Corporate Risk And Crisis Management Financial Analysis Methods Finance: Financial Risk Management Corporate Finance: Working Capital Management Capital Budgeting & Investment Decision Rules Fundamentals of Corporate Finance Financial Modelling Comprehensive Mortgage Advice and Financial Guidance Sage 50 Accounts and Projects Creation Training Mastering Partnership Accounting: Financial Strategies and Reporting Sole Trader Financial Statements: A Practical Guide Marginal Costing in Economics: Financial Decision-Making Investment Analyst / Advisor Demystifying Depreciation Accounting: Financial Insights Trading and Financing Debt Management, Assessment, Financing & Counselling Tax Strategy and Financial Planning for Beginners Companies House Filing UK Financial Trading Certification and Risk Management Diploma Stock Trading Diploma Accountant's Guide to Climate Change Navigating Corporate Tax Return Procedures in the UK International Banking: Global Operations and Cross-Border Transactions FinTech The Infinite Banking Concept: Privatising Your Financial Future Economics Diploma In this exclusive Financial Manager Diploma bundle, you really hit the jackpot. Here's what you get: Step by step Financial Manager Diploma lessons One to one assistance from Financial Manager Diplomaprofessionals if you need it Innovative exams to test your knowledge after the Financial Manager Diplomacourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all 33 Financial Manager Diploma courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Financial Manager Diploma certificate and transcript on the next working day Easily learn the Financial Manager Diploma skills and knowledge you want from the comfort of your home The Financial Manager Diploma course has been prepared by focusing largely on Financial Manager Diploma career readiness. It has been designed by our Financial Manager Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Financial Manager Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Financial Manager Diploma bundle course has been created with 33 premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Financial Manager Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Financial Manager Diploma Elementary modules, allowing our students to grasp each lesson quickly. The Financial Manager Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Financial Manager Diploma training is suitable for - Students Recent graduates Job Seekers Financial analysis Budgeting and forecasting Risk management Financial reporting Strategic planning Investment management Cash flow management Tax planning and compliance Financial modeling Leadership and team management Communication and interpersonal skills Attention to detail Decision-making and problem-solving Regulatory compliance Knowledge of accounting principles and standards Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Financial Manager Diploma. Please note, To get qualified you need to enrol the below programmes: Bachelor's degree in Finance, Accounting, Economics, Business Administration, or a related field Professional certifications such as Chartered Financial Analyst (CFA), Certified Public Accountant (CPA), or Chartered Financial Planner (CFP) Master's degree in Finance, Business Administration, or a related field (MBA) Continuing education courses or workshops in financial management, investment analysis, or related areas Requirements To participate in this Financial Manager Diploma course, all you need is - A smart device A secure internet connection And a keen interest in Financial Manager Diploma. Career path You will be able to kickstart your Financial Manager Diploma career because this course includes various courses as a bonus. This Financial Manager Diplomais an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Financial Manager Diploma career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Financial Manager Diploma - CPD Certified
Delivered Online On Demand3 days
£279

Level 4 Diploma in Pharmacy Technician

By Compliance Central

The unwavering soul of the Pharmacy Technician-a health guardian, an informational ray of light, and a vital ally in the pharmaceutical industry-resides in the beating heart of every drugstore.. Embark on a transformative journey with our Level 4 Diploma in Pharmacy Technician, where the alchemy of theory and practice intertwines to sculpt you into a master of Pharmacy Technician and pharmaceutical sciences. Delve into the labyrinthine corridors of pharmaceutical wisdom as you traverse through ten meticulously crafted modules of Level 4 Diploma in Pharmacy Technician course. Each module is a portal to enlightenment, offering a panoramic vista of the Pharmacy Technician's domain. From decoding pharmaceutical terminologies to mastering the art of patient counseling, every step you take resonates with the rhythm of your burgeoning expertise with our Level 4 Diploma in Pharmacy Technician course. Learning Outcomes: Grasp the fundamental principles of Pharmacy Technician's roles and responsibilities. Develop adept communication skills tailored for the pharmaceutical arena. Acquire proficiency in prescription processing and inventory management. Cultivate a nuanced understanding of health and safety protocols within pharmacies. Navigate the intricate landscape of dispensing methods and error mitigation strategies. Establish a robust foundation in standard operating procedures essential for pharmacy operations. Welcome to Level 4 Diploma in Pharmacy Technician! Get ready to embark on an exciting journey of learning and growth on Pharmacy Technician. Level 4 Diploma in Pharmacy Technician Module 1: Introduction to Pharmacy Assistant and Pharmacy Technician Module 2: Job Role of Pharmacy Technicians Module 3: Pharmacy Assistant Patient Counselling Guide Module 4: Communication in Pharmacy Settings Module 5: The Pharmacy Team and Practices Module 6: Prescription and Dispensing in Pharmacies Module 7: Dispensing Methods, EPS, Minimising Dispensing Errors in Pharmacies Module 8: Inventory Control and Management in Pharmacies Module 9: Standard Operating Procedures (SOPs) Module 10: Health and Safety Risks Assessment and Pharmaceutical Terminology Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 4 Diploma in Pharmacy Technician Who is this course for The Level 4 Diploma in Pharmacy Technician is designed for individuals seeking to enhance their skills and knowledge in the dynamic field of Pharmacy Technician like - Aspiring Pharmacy Technicians Pharmaceutical Assistants Healthcare Administrators Medical Office Assistants Clinical Research Associates Requirements Level 4 Diploma in Pharmacy Technician To enrol in this Level 4 Diploma in Pharmacy Techniciancourse, all you need is a basic understanding of the English Language and an internet connection. Career path Level 4 Diploma in Pharmacy Technician Career Paths: Pharmacy Technician: £20,000 - £35,000 per annum Pharmaceutical Assistant: £18,000 - £28,000 per annum Pharmacy Dispenser: £17,000 - £25,000 per annum Clinical Pharmacy Technician: £25,000 - £40,000 per annum Pharmacy Inventory Manager: £22,000 - £38,000 per annum Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Level 4 Diploma in Pharmacy Technician
Delivered Online On Demand3 hours
£105

Manufacturer Engineer Training Course - Metal forming, Rolling & Forging

By Lead Academy

Manufacturer Engineer Training Course - Metal forming, Rolling & Forging Are you looking to begin your manufacturing engineering career or want to develop more advanced skills in manufacturing engineering? Then this manufacturing engineering - METAL FORMING, ROLLING & FORGING course will set you up with a solid foundation to become a confident manufacturing engineer and help you to develop your expertise in manufacturing engineering. This manufacturing engineering - METAL FORMING, ROLLING & FORGING course is accredited by the CPD UK & IPHM. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this manufacturing engineering - METAL FORMING, ROLLING & FORGING course will set you up with a solid foundation to become a confident manufacturing engineer and develop more advanced skills. Gain the essential skills and knowledge you need to propel your career forward as a manufacturing engineer. The manufacturing engineering - METAL FORMING, ROLLING & FORGING course will set you up with the appropriate skills and experience needed for the job and is ideal for both beginners and those currently working as a manufacturing engineer. This comprehensive manufacturing engineering - METAL FORMING, ROLLING & FORGING course is the perfect way to kickstart your career in the field of manufacturing engineering. This manufacturing engineering - METAL FORMING, ROLLING & FORGING course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. If you're interested in working as a manufacturing engineer or want to learn more skills on manufacturing engineering but unsure of where to start, then this manufacturing engineering - METAL FORMING, ROLLING & FORGING course will set you up with a solid foundation to become a confident manufacturing engineer and develop more advanced skills. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This manufacturing engineering - METAL FORMING, ROLLING & FORGING course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. Who should take this course? This comprehensive manufacturing engineering - METAL FORMING, ROLLING & FORGING course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of manufacturing engineering. Entry Requirement There are no academic entry requirements for this manufacturing engineering - METAL FORMING, ROLLING & FORGING course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Career path This manufacturing engineering - METAL FORMING, ROLLING & FORGING course opens a brand new door for you to enter the relevant job market and also provides you with the chance to accumulate in-depth knowledge at the side of needed skills to become flourishing in no time. You will also be able to add your new skills to your CV, enhance your career and become more competitive in your chosen industry. Course Curriculum Introduction Scope of The Course What is Metal Forming Re-crystallization Hot VS Cold Working of Metals Flow Stress Rolling Process Terminology Rolling Mechanism - Avoiding Unbalanced Forces Rolling Mechanism - Angle of Bite & Deformation Length Slip Maximum Reduction Force and Power in Rolling Processes Reducing Power & Force Types of Rolling Mills The ROLL PASS Design Rolling Defects How to Create a Production Report for a Rolling Mill Extrusion & Drawing Understanding Extrusion Types of Extrusion Process Important Formulae Advantages & Drawbacks of Extrusion Wire Drawing Force and Power in Drawing Tube Drawing Forging Process Why Forged Parts are The Best Types of Forging Forgeability Forging Analysis Forging Operations Forging Defects Sheet Metal Operations Advantages of Sheet Metal Punching and Blanking Sheet Metal Operations Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is Cpd a Recognised Qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are Qls Courses Recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When Will I Receive My Certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I Pay by Invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I Pay via Instalment? Yes, you can pay via instalments at checkout. How to Take Online Classes From Home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does Age Matter in Online Learning? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. When I Will Get the Login Details for My Course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Manufacturer Engineer Training Course - Metal forming, Rolling & Forging
Delivered Online On Demand
£25

Flagman Training Course

By TUVSW Academy

Controlling traffic through work areas is one of the most important — and dangerous — operations in construction maintenance. Flagmen play an important part in warning motorists of construction hazards and in controlling traffic flow. This training course will equip flag persons to perform their duties safely and professionally. The primary objective of the program is to train flaggers to provide safe passage of traffic through and around work areas and to minimize confusion by bringing standard flagging procedures to our nation’s highways. Certificate Validity: 1 Year Upon successful completion of this online course, a certificate of completion will be available for download and printing. COURSE ASSESSMENT: Online quiz A mark of 70% must be achieved in order to receive a certificate of completion. Language of Training: English

Flagman Training Course
Delivered Online On Demand
£11

MERN eCommerce from Scratch

By Packt

Welcome to our hands-on video course, where you will learn technologies, such as React, Redux Toolkit, Express, and MongoDB. You will learn how to structure your code using Redux Toolkit, implement powerful features with React, and create a robust backend using Express and MongoDB. An understanding of modern JS fundamentals and the basics of React will be an add-on.

MERN eCommerce from Scratch
Delivered Online On Demand13 hours 7 minutes
£93.99

Retail Sales Executive Diploma

4.9(27)

By Apex Learning

Tired of browsing and searching for a Retail Sales Executive Diploma course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Retail Sales Executive Diploma bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Retail Sales Executive Diploma course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Retail Sales Executive Diploma and help you along your learning journey. Advanced audio-visual learning modules of these Retail Sales Executive Diploma courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Retail Sales Executive Diploma, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Retail Sales Executive Diploma Bundle Consists of the following Premium courses: Course 01: Sales and Marketing Skills Level 3 Course 02: Retail Management Course 03: Retail Operations Training Level 3 Course 04: Strategic Planning and Analysis for Marketing Course 05: Lead Generation with Attraction Marketing for Business Course 06: Customer Relationship Management Course 07: Visual Merchandising Course 08: Purchasing & Procurement Course 09: People Management Skills Level 3 Course 10: Business Strategy Planning Course 11: Start Your Own Business - Level 2 Certificate Course 12: Emotional Intelligence and Human Behaviour Course 13: Resilience Masterclass Course 14: Decision Making and Critical Thinking Enrol now in Retail Sales Executive Diploma to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Retail Sales Executive Diploma expertise and essential knowledge, which will assist you in reaching your goal. Curriculum: Module One - Getting Started Module Two - Understanding the Talk Module Three - Getting Prepared to Make the Call Module Four - Creative Openings Module Five - Making Your Pitch Module Six - Handling Objections Module Seven - Sealing the Deal Module Eight - Following Up Module Nine - Setting Goals Module Ten - Managing Your Data Module Eleven - Using a Prospect Board Module Twelve - Wrapping Up CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Retail Sales Executive Diploma bundle. Requirements Our Retail Sales Executive Diploma course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Retail Sales Executive Diploma expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Sales and Marketing Skills Level 3) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Sales and Marketing Skills Level 3) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Retail Sales Executive Diploma
Delivered Online On Demand
£79

Retail Management and Customer Service

4.9(27)

By Apex Learning

Tired of browsing and searching for a Retail course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Retail bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Retail course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Retail and help you along your learning journey. Advanced audio-visual learning modules of these Retail courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Retail, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Retail Bundle Consists of the following Premium courses: Course 01: Retail Management - Level 5 Course 02: Logistic Management Course 03: Retail Strategy Course 04: Basic Product Management Course 05: Purchasing & Procurement Course - Level 3 Course 06: Level 3 Tax Accounting Course 07: Introduction to VAT Course 08: Commercial Law 2021 Course 09: Operations Management Course 10: Strategic Planning and Analysis for Marketing Course 11: Sales Negotiation Training Course 12: Basic Business Finance Course 13: Diploma in Quickbooks Bookkeeping Course 14: Customer Relationship Management The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Retail expertise and essential knowledge, which will assist you in reaching your goal. Curriculum: Course 01: Retail Management - Level 5 Module 01: Introduction to Retail Management Module 02: Strategy Module 03: Buying and Merchandising Module 04: Pricing Module 05: Supply Chain Management Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07:Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Location Module 11: Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Brand Management Module 17: Health & Safety for Stores Module 18: Consumer Rights Act CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this bundle. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Retail Management - Level 5) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Retail Management - Level 5) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Retail Management and Customer Service
Delivered Online On Demand
£79

LEED Operation and Management 3 & 4

By Imperial Academy

Level 4 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

LEED Operation and Management 3 & 4
Delivered Online On Demand
£135