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If you want to build your career in the culinary sector, then this Restaurant Management course will help you to get the required skills to take the first step in the professional field. This course has been developed to educate you on the rules and regulations of restaurant management and maintaining the hygiene of your food. This Restaurant Management course is equipped with easy-to-digest modules that break down each topic to ensure all our students receive an unparalleled and thorough learning experience. Our Restaurant Management course lessons are prepared by experts and feature interactive activities. You'll learn how you can use various devices effectively from industry experts. This Restaurant Management Course has been divided into understandable and manageable sections that we feel will help you grasp each concept- from the basic to advanced course components.  Learn Restaurant Management techniques from industry experts today and enhance your skills and knowledge in no time and lead tomorrow. This Restaurant Management course will show you how you can increase your possibility to get your desired job and boost your personal growth. On the Restaurant Management course, we guarantee that you will gain relevant skills and acquire tremendous knowledge on the subject. The certificate you'll achieve after completing the Restaurant Management course will help you land the job you want in a related field.  Enjoy a pleasant and professional 100% online learning experience and enrol in our Restaurant Management course today and take control of your career! Who is this Course for? The Restaurant Management course is ideal for highly aspiring individuals who wish to enhance their professional skills and train for the job they want! Also, this course is highly beneficial for people who want to have some in-depth knowledge on this topic and keep up to date with the latest information. So, you can enrol in this course if you are: Event Managers Restaurant Owners Barista Waiters Cafe Owners Restaurant Managers Study the Restaurant Management course today and enhance your professional skillset from the comfort of your home! Entry Requirement There are no formal entry requirements for the Restaurant Management course; with enrollment, this course is open to anyone! Anyone with a passion for learning about Restaurant Management can enrol in this course without any hesitation. Although, the learner needs to have a good understanding of the English language to attend this course and understand what this course is about. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path This Restaurant Management course will help you gain all the necessary theoretical knowledge to excel in the relevant field. Enrol on our Restaurant Management course now and get started on the journey of taking your career to the next level. Course Curriculum Module 01: Introduction to Hospitality Management Introduction to Hospitality Management 00:21:00 Module 02: An Overview of Hotel Industry An Overview of Hotel Industry 00:15:00 Module 03: Restaurant Industry Restaurant Industry 00:32:00 Module 04: Restaurant Leadership and Management Restaurant Leadership and Management 00:22:00 Module 05: The Process of Selection and Recruitment in the Hospitality Industry The Process of Selection And Recruitment in Hospitality Industry 00:18:00 Module 06: The Process of Development and Training in the Hospitality Industry The Process of Development and Training in the Hospitality Industry 00:21:00 Module 07: Management of Front Office Operations Management of Front Office Operations 00:16:00 Module 08: Management of Food and Beverage Operations Management of Food and Beverage Operations 00:17:00 Module 09: Food Safety - An Introduction Food Safety - Introduction 00:26:00 Module 10: Supervision of Food Safet Supervision of Food Safety 00:34:00 Module 11: Food Safety Legislation Food Safety Legislation 00:31:00 Module 12: Food Safety Management System Food Safety Management Systems 00:41:00 Module 13: Food Safety Management Tools Food Safety Management Tools 00:27:00 Module 14: Contamination Hazards Contamination Hazards 00:26:00 Module 15: Controlling Contamination Controlling Contamination 00:36:00 Module 16: Food Poisoning (Bacterial) and Food-Borne Illness Food Poisoning (Bacterial) and Food-Borne Illness 00:29:00 Module 17: Food Poisoning (Non-Bacterial) Food Poisoning (Non-Bacterial) 00:29:00 Module 18: Personal Hygiene Personal Hygiene 00:27:00 Module 19: Food Premises and Equipment: The Design and Construction Food Premises and Equipment: The Design and Construction 00:30:00 Module 20: Pest Management Pest Management 00:27:00 Module 21: Food Safety Training for the Staff Food Safety Training for the Staff 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

The aim of this course is to provide learners with a comprehensive understanding of employee performance and its management in the healthcare industry. By the end of this course, learners will be able to identify key performance challenges, monitor and evaluate employee performance, apply goal theory and SMART goals, conduct performance appraisals and reviews, benchmark organizational performance, understand codes of practice, handle disciplinary issues, and promote workplace diversity, leading to improved employee performance and organizational success. After the successful completion of the course, you will be able to learn about the following, The Concept of Employee Performance. Performance Monitoring and Evaluation. The Concept of Performance Management. The Concept of Goal Theory and SMART Goals. Key Performance Challenges Faced in Healthcare Industry. Key Performance Indicators in Health and Social Care. Probation period Types of Performance Review Systems. Performance Appraisal. Benchmarking Codes of Practice. Disciplinary The Concept of Diversity.   This course aims to provide learners with a comprehensive understanding of employee performance management in the healthcare industry. By the end of this course, learners will be able to understand the concept of employee performance and its impact on organizational success. Learn about performance monitoring and evaluation, performance management, and performance appraisal methods. Identify key performance challenges and indicators in health and social care and learn how to measure them. Understand the importance of diversity, codes of practice, and disciplinary issues in managing employee performance effectively. The aim of this course is to provide learners with a comprehensive understanding of employee performance and its management in the healthcare industry. By the end of this course, learners will be able to identify key performance challenges, monitor and evaluate employee performance, apply goal theory and SMART goals, conduct performance appraisals and reviews, benchmark organizational performance, understand codes of practice, handle disciplinary issues, and promote workplace diversity, leading to improved employee performance and organizational success. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Performance Monitoring and Evaluation - N Self-paced pre-recorded learning content on this topic. Performance Monitoring and Evaluation Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Performance Manager Evaluation Specialist Performance Analyst Quality Assurance Coordinator Monitoring and Evaluation Officer Program Manager Project Manager Operations Analyst Data Analyst Research Analyst Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Let’s face it—clean kitchens don’t happen by accident. This course is your go-to guide for mastering the not-so-glamorous but absolutely essential areas of dishwashing, waste management, and kitchen cleaning. Whether you're aiming to maintain spotless standards or just tired of kitchen chaos, this course walks you through the best techniques, systems, and smart routines to get the job done with precision and confidence (and a little less eye-rolling). No lectures, no rubber gloves—just straight-to-the-point digital learning designed to sharpen your knowledge. From keeping bacteria at bay to understanding how to manage waste efficiently without turning your kitchen into a composting science project, everything here is geared to help you run a cleaner, safer kitchen. It’s about knowing what works, what doesn’t, and why your bin liner deserves more respect than it usually gets. Welcome to the course that treats hygiene like it matters—because it really does. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum of Dishwashing, Waste Management & Kitchen Cleaning Module 01 : Dishwashing Basics and Hygiene Module 02 : Manual Dishwashing Techniques Module 03 : Automatic Dishwasher Types and Operations Module 04 : Dishwashing Detergents, Chemicals, and Safety Module 05 : Dishwasher Maintenance Module 06 : Sustainable Dishwashing and Waste Management Module 07 : Cleaning the Kitchen Learning Outcomes: Discover impeccable dishwashing techniques for a germ-free kitchen. Demonstrate proficiency in manual dishwashing methods and hygiene. Differentiate and operate various types of automatic dishwashers effectively. Understand dishwashing detergents, chemicals, and their safe usage. Implement routine maintenance to prolong the lifespan of dishwashing equipment. Cultivate sustainable practices for eco-friendly dishwashing and waste management. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Kitchen Staff looking to enhance their cleaning skills. Homeowners seeking professional-grade kitchen maintenance knowledge. Eco-conscious individuals keen on sustainable waste management. Catering Students aiming for comprehensive kitchen sanitation training. Small Business Owners wanting to maintain a pristine kitchen environment. Culinary Enthusiasts desiring a clean and hygienic cooking space. Housekeeping Staff eager to master kitchen cleaning techniques. Environmentalists focused on reducing waste in food service settings. Career path Kitchen Assistant Catering Staff Housekeeper in Food Service Cleaning Services Operative Environmental Services Technician Sustainability Consultant Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Each year, the construction industry is responsible for a significant number of accidents, fatalities, and injuries. Therefore, every employee needs to be aware of a few fundamentals when it comes to health and safety at work. These include being aware of the types of hazards present in their specific work environment, knowing how to prevent accidents and injuries, and knowing what to do if an accident or injury occurs. And to cover all of these, we have this Construction Safety bundle course for you. Construction Safety includes internal measures within an organisation and rules and regulations imposed upon them by a regulatory body. Our Construction Safety bundle deals with both aspects comprising 11 courses. You will get a basic understanding of Construction Safety and management, Ladder Safety, and Noise and hearing protection. Moreover, you will get LOLER, RIDDOR, COSHH and Asbestos Surveyor training. Finally, the Construction Safety bundle also covers PUWER training and first aid courses. This Construction Safety Bundle Consists of the following Premium courses: Course 1: Construction Safety Course 2: Construction Site Management Level 4 Course 3: PUWER Course 4: LOLER Training Course 5: Ladder Safety Course 6: Noise and Hearing Protection Training Course 7: HAVS (Hand-Arm Vibration Syndrome) Training Course Course 8: Asbestos Surveyor Training Course 9: COSHH Training and Safety - Level 2 Course 10: RIDDOR Training Course 11: First Aid Trainer Course Learning outcome Upon completion of this Construction Safety bundle, you will be able to - Perform risk assessment for evaluating hazards in your workplace Learn how to evacuate the workplace in the event of fire incidents Examine the lifting equipment thoroughly and ensure that these equipments are free from risk and fit for use Identify the ways of Noise and Hearing Protection Ensure the functional safety of the work equipment by following the guidelines provided in PUWER Master the process of maintaining the work equipment Doesn't matter which occupation you are in; this Construction Safety bundle will help you to maintain a safe and healthy workplace environment. Enrol now! The Construction Safety bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Construction Safety expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Curriculum: Course 1: Construction Safety Managing Health and Safety Risk Assessment and Common Risks Health and Safety Guidelines and Legislations Reporting Accidents at Work General Site Issues Working at Height Excavation Work and Confined spaces Work Equipment Manual and Mechanical Handling Chemical and Biological Health Hazards and Control Electrical Hazards and Control Fire Hazards and Control Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Construction Safety bundle. Requirements This Construction Safety course has been designed to be fully compatible with tablets and smartphones. Career path This Construction Safety course will lead you to many career opportunities; here are a few prospects. Health and Safety Advisor Construction Safety Advisor Process and Construction Safety Manager Lifting Operations & Lifting Equipment Project Engineer Compliance Inspector - LOLER Asbestos Surveyor Certificates Certificate of completion Digital certificate - Included

Level 5 QLS Diploma | Free QLS Endorsed Certificate | 11 FREE CPD Courses & PDF Certificates | Tutor Support

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost