3950 Operations courses in Shepshed delivered On Demand

In today’s fast-evolving business landscape, understanding the essentials of compliance and risk management is crucial for safeguarding organisations and fostering trustworthy operations. This QLS endorsed certificate offers a thorough introduction to key principles, ensuring learners grasp how to identify, assess, and mitigate potential risks while adhering to necessary regulations. The course covers vital topics such as workplace confidentiality, anti-money laundering regulations, GDPR requirements, and health and safety standards — all designed to build a solid foundation for navigating legal and operational responsibilities confidently. Delivered entirely online, this course allows professionals to expand their knowledge flexibly without the need for physical attendance. Whether you are seeking to broaden your understanding of regulatory frameworks or aiming to support your organisation’s risk-aware culture, the structured modules provide clear, relevant content tailored to today’s regulatory demands. With a strong focus on practical relevance and current legislation, this qualification equips learners with the insight to contribute effectively to their workplace’s governance and risk management efforts. Compliance and Risk Management Certificate QLS Bundle Includes the following Courses Course 01: Certificate in Compliance and Risk Management at QLS Level 3 Course 02: Workplace Confidentiality Training Course 03: Anti Money Laundering (AML) Course 04: GDPR UK Training Course 05: Health and Safety at Workplace Key Features of Compliance and Risk Management Certificate Eligibility for QLS endorsed certificate upon successful completion of the Compliance and Risk Management Certificate course Free CPD Accredited Course Fully online, interactive Compliance and Risk Management Certificate course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Compliance and Risk Management Certificatetraining course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. Assessment At the end of the Compliance and Risk Management Certificate course, we will provide assignment and quizzes. For each test, the pass mark will be set to 60%. Accreditation This Compliance and Risk Management Certificate course is QLS - Quality Licence Scheme Endorsed and CPD Certified, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification CPD Certified: Once you've successfully completed your Compliance and Risk Management Certificate course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). QLS Endorsed:After successfully completing the Compliance and Risk Management Certificate course, learners will be able to order an endorsed certificate, titled: Certificate in Compliance and Risk Management at QLS Level 3, as proof of their achievement. This certificate of achievement endorsed by the Quality Licence Scheme. CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Compliance and Risk Management Certificate basics. Requirements No prior degree or experience is required to enrol in this Compliance and Risk Management Certificate course. Career path This Compliance and Risk Management Certificate Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Food safety is a cornerstone of any successful catering operation. Whether overseeing a small team in a local café or managing a large commercial kitchen, maintaining high standards is not optional—it’s essential. This QLS-endorsed course has been tailored to guide learners through the essential responsibilities of supervising food safety in catering settings. With a strong focus on HACCP principles, catering management, and customer service, it equips supervisors with the knowledge to ensure food is prepared, stored, and served to the highest standards. Structured across five distinct modules—including Diploma in Supervising Food Safety in Catering, Catering Management, HACCP Level 3, Kitchen Management, and Customer Service—the course supports a deeper understanding of food safety legislation, allergen awareness, hygiene protocols, and leadership within a kitchen environment. Ideal for current or aspiring team leaders in catering, it offers the insights and frameworks needed to maintain safe, efficient, and compliant food operations. Our Supervising Food Safety in Catering course is endorsed by the Quality Licence Scheme - QLS, ensuring you acquire new skills and enhance your professional development. Supervising Food Safety in Catering QLS Bundle Includes the following Courses Course 01: Diploma in Supervising Food Safety in Catering at QLS Level 3 Course 02: Catering Management Course 03: Level 3 HACCP for Catering Course 04: Kitchen Manager Course 05: Customer Service Key Features of Supervising Food Safety in Catering Eligibility for QLS endorsed certificate upon successful completion of the Supervising Food Safety in Catering course Free CPD Accredited Course Fully online, interactive Supervising Food Safety in Catering course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Supervising Food Safety in Cateringtraining course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. Assessment At the end of the Supervising Food Safety in Catering course, we will provide assignment and quizzes. For each test, the pass mark will be set to 60%. Accreditation This Supervising Food Safety in Catering course is QLS - Quality Licence Scheme Endorsed and CPD Certified, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification CPD Certified: Once you've successfully completed your Supervising Food Safety in Catering course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). QLS Endorsed:After successfully completing the Supervising Food Safety in Catering course, learners will be able to order an endorsed certificate, titled: [Diploma in Supervising Food Safety in Catering at QLS Level 3], as proof of their achievement. This certificate of achievement endorsed by the Quality Licence Scheme. CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Supervising Food Safety in Catering basics. Requirements No prior degree or experience is required to enrol in this Supervising Food Safety in Catering course. Career path This Supervising Food Safety in Catering Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

The Diploma in Functional Skills Maths at QLS Level 2 is designed to build confidence and competence in essential mathematical concepts that are vital across various personal and professional contexts. This online course focuses on improving core numeracy abilities such as number operations, data handling, measurement, and problem-solving, all delivered in a clear, accessible format suited for learners aiming to enhance their skills for further education or career development. With a flexible, remote learning structure, it offers the freedom to progress at a comfortable pace without the constraints of physical attendance. Alongside this, the course bundle includes Functional Skills English Level 2, which sharpens communication and comprehension skills, as well as modules on Super Learning, Decision Making and Critical Thinking, and Stress Management. These additional elements enrich the learning experience by fostering sharper mental agility and resilience, critical for success in today's fast-moving environment. Whether preparing for exams, professional advancement, or personal growth, this diploma provides a well-rounded foundation to meet your goals effectively. Our Diploma in Functional Skills Maths course is endorsed by the Quality Licence Scheme - QLS, ensuring you acquire new skills and enhance your professional development. Diploma in Functional Skills Maths QLS Bundle Includes the following Courses Course 01: Diploma in Functional Skills Maths at QLS Level 2 Course 02: Functional Skills English Level 2 Course 03: Learning to Learn - Super Learning Course 04: Decision Making and Critical Thinking Course 05: Stress Management Key Features of Diploma in Functional Skills Maths Eligibility for QLS endorsed certificate upon successful completion of the Diploma in Functional Skills Maths course Free CPD Accredited Course Fully online, interactive Diploma in Functional Skills Maths course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Diploma in Functional Skills Mathstraining course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. Assessment At the end of the Diploma in Functional Skills Maths course, we will provide assignment and quizzes. For each test, the pass mark will be set to 60%. Accreditation This Diploma in Functional Skills Maths course is QLS - Quality Licence Scheme Endorsed and CPD Certified, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification CPD Certified: Once you've successfully completed your Diploma in Functional Skills Maths course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). QLS Endorsed:After successfully completing the Diploma in Functional Skills Maths course, learners will be able to order an endorsed certificate, titled: Diploma in Functional Skills Maths at QLS Level 2, as proof of their achievement. This certificate of achievement endorsed by the Quality Licence Scheme. CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Diploma in Functional Skills Maths basics. Requirements No prior degree or experience is required to enrol in this Diploma in Functional Skills Maths course. Career path This Diploma in Functional Skills Maths Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Managing people effectively is at the heart of any successful business. This Human Resources Management Diploma – QLS Endorsed Course is designed to give you a structured insight into the key functions and challenges of HR in today’s workplaces. From recruitment and interviewing to managing employee performance, navigating conflict, and promoting workplace equality, this course provides a complete overview of essential HR responsibilities. Whether you're pursuing a new direction or building on existing knowledge, this diploma equips you with the confidence to handle core HR topics with clarity. It covers everything from Level 4 Human Resources Management theory to strategic approaches for conflict resolution and performance evaluation, all delivered entirely online. If you’re aiming to deepen your understanding of workplace culture, policy, and people-focused operations, this course is a smart move towards building a forward-thinking career in HR. Our Human Resources Management course is endorsed by the Quality Licence Scheme - QLS, ensuring you acquire new skills and enhance your professional development. Human Resources Management QLS Bundle Includes the following Courses Course 01: Diploma in Human Resources Management at QLS Level 4 Course 02: Interview and Recruitment Course 03: Employee Performance Management Course 04: Conflict Resolution in the Workplace Course 05: Diversity and Equality in Workplace Level 3 Key Features of Human Resources Management Eligibility for QLS endorsed certificate upon successful completion of the Human Resources Management course Free CPD Accredited Course Fully online, interactive Human Resources Management course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Human Resources Managementtraining course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. Assessment At the end of the Human Resources Management course, we will provide assignment and quizzes. For each test, the pass mark will be set to 60%. Accreditation This Human Resources Management course is QLS - Quality Licence Scheme Endorsed and CPD Certified, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification CPD Certified: Once you've successfully completed your Human Resources Management course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). QLS Endorsed:After successfully completing the Human Resources Management course, learners will be able to order an endorsed certificate, titled: Diploma in Human Resources Management at QLS Level 4, as proof of their achievement. This certificate of achievement endorsed by the Quality Licence Scheme. CPD 55 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Human Resources Management basics. Requirements No prior degree or experience is required to enrol in this Human Resources Management course. Career path This Human Resources Management Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

The Purchasing and Procurement Diploma at QLS Level 5 is designed to deepen your understanding of the essential principles that govern effective purchasing and procurement processes within organisations. This course explores critical areas including strategic sourcing, contract management, and supplier relationships, equipping you with the knowledge to optimise purchasing decisions and contribute to efficient business operations. Alongside, the course modules on Purchase Ledger and Supply Chain Management provide insight into financial control and the coordination of goods flow, ensuring a solid grasp of the broader supply ecosystem. Further study into Logistics and Warehouse Management complements the core curriculum by addressing the complexities of goods movement and storage, which are vital to maintaining operational efficiency. Perfect for professionals aiming to advance their expertise in procurement without the need for physical attendance, this diploma supports flexible learning while maintaining high academic standards. Whether you are working within procurement teams or seeking to broaden your commercial skillset, this qualification offers a strategic advantage in navigating today’s dynamic business environment. Our Purchasing and Procurement Diploma course is endorsed by the Quality Licence Scheme - QLS, ensuring you acquire new skills and enhance your professional development. Purchasing and Procurement Diploma QLS Bundle Includes the following Courses Course 01: Diploma in Purchasing and Procurement at QLS Level 5 Course 02: Purchase Ledger Course 03: Supply Chain Management Course 04: Logistics Management Course 05: Warehouse Management Key Features of Purchasing and Procurement Diploma Eligibility for QLS endorsed certificate upon successful completion of the Purchasing and Procurement Diploma course Free CPD Accredited Course Fully online, interactive Purchasing and Procurement Diploma course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Purchasing and Procurement Diplomatraining course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. Assessment At the end of the Purchasing and Procurement Diploma course, we will provide assignment and quizzes. For each test, the pass mark will be set to 60%. Accreditation This Purchasing and Procurement Diploma course is QLS - Quality Licence Scheme Endorsed and CPD Certified, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification CPD Certified: Once you've successfully completed your Purchasing and Procurement Diploma course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). QLS Endorsed:After successfully completing the Purchasing and Procurement Diploma course, learners will be able to order an endorsed certificate, titled: Diploma in Purchasing and Procurement at QLS Level 5, as proof of their achievement. This certificate of achievement endorsed by the Quality Licence Scheme. CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Purchasing and Procurement Diploma basics. Requirements No prior degree or experience is required to enrol in this Purchasing and Procurement Diploma course. Career path This Purchasing and Procurement Diploma Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Master the skills you need to propel your career forward in business management and entrepreneurship. Equip yourself with the essential knowledge and skillset that make you a confident entrepreneur or business manager and take your career to the next level. This comprehensive The Entrepreneur Project Masterclass For Inventions And Business Ideas course is designed to help you reach your professional goals. This course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. The skills and knowledge that you will gain through studying this The Entrepreneur Project Masterclass For Inventions And Business Ideas course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive The Entrepreneur Project Masterclass For Inventions And Business Ideas course will teach you the theory of effective business management and entrepreneurship practice and equip you with the essential skills, confidence and competence to assist you in the business management and entrepreneurship industry. You'll gain a solid understanding of the core competencies required to drive a successful career in business management and entrepreneurship. Learn from expert tutors with industry experience, teaching you the latest expertise and best practice. This extensive The Entrepreneur Project Masterclass For Inventions And Business Ideas course is designed for business management and entrepreneurship professionals who are aspiring to specialise in business management and entrepreneurship. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV. Enrol today and take the next step towards your personal and professional goals. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Phase 1 - Idea Validation Idea Validation Checklist 00:02:00 Market Research 00:02:00 Prelim Patent Search 00:04:00 Prelim Costing 00:02:00 Concept Description 00:01:00 Product/Business Benefits 00:01:00 What Problem Does it Solve 00:01:00 How To Test Your Idea 00:04:00 Industry Data 00:03:00 Potential Distribution or Go To Market 00:02:00 Contract's and NDA's 00:02:00 Phase 2 - Prototype Protecting Your Invention 00:05:00 Prototype Development and 3D Cad Design 00:05:00 Prototype Testing 00:02:00 Should We Do This In China Pros and Cons 00:06:00 Product Naming 00:03:00 Manufacturing Feasibility 00:05:00 What is the Potential Cost to Manufacture 00:02:00 What is the Potential Retail Cost 00:03:00 Package Design and Costing 00:03:00 Phase 3 - Patents What is a Patent 00:04:00 What are the Patent Types 00:03:00 Patent Search 00:04:00 Patent Claims 00:03:00 Patent Drawings 00:03:00 Patent Filing 00:03:00 Patent Pending, What Does That Mean 00:04:00 IPR 00:03:00 Patent Grant 00:04:00 Patent Pitfalls 00:03:00 Patent Enforcement 00:03:00 I Have a Patent, Am I Protected 00:03:00 Can I Go To Market 00:03:00 Phase 4 - Business Planning Business Planning Introduction 00:03:00 Suggested Retail Price 00:05:00 Market Analysis 00:05:00 Competitive Analysis 00:04:00 Product Roadmap 00:04:00 Distribution 00:05:00 Operations Plan 00:04:00 Phase 5 - Decision Plan Go To Market or Licensing 00:06:00 Licensing 00:05:00 Licensing Options 00:05:00 Go to Market with Invention 00:06:00 Selling your Invention 00:05:00 Identify Potential Buyers 00:05:00 Identify Market 00:07:00 Phase 6 - Business Set Up Business Plan: The Heartbeat of Your Business 00:10:00 How Important is a Business Plan 00:04:00 Initial Business Funding 00:07:00 Setting Up A Business Bank Account 00:04:00 Home Office When Do I Get a Real Office 00:04:00 Phase 7 - Manufacturing Define The Manufacturing Process 00:05:00 Mold Design and Production 00:05:00 Production Costs 00:04:00 Test Production Run 00:06:00 Packaging Design 00:05:00 Shipping Logistics 00:06:00 Local Manufacturers Pros and Cons 00:05:00 Phase 8 - Distribution Reseller Landscape 00:05:00 Forecasting 00:05:00 3PL Negotiations 00:06:00 Live and Die by Distribution 00:04:00 Phase 9 - Business Scams and Pitfalls Patent Scams Renewal Based 00:04:00 General Business Scams 00:04:00 Government Agency Scams 00:04:00 Intellectual Property Scams 00:03:00 Phase 10 - Go To Market PR Negotiations and Set Up 00:07:00 Press Release Creation 00:05:00 Website Build and Launch 00:06:00 Manufacturer's Rep Firm Negotiation and Set Up 00:05:00 Resellers Negotiation and Set Up 00:06:00 Social Media Plan 00:05:00 Marketing Collateral Design 00:05:00 Trade Show Planning 00:06:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00

The Quality Assurance (QA) Management Mini Bundle is your career boost if you're aiming for roles that demand high attention to detail, clear communication, and operational discipline. With a sharp focus on Quality Assurance, Logistics and Transportation, Purchasing and Procurement, Telephone Etiquette, and Negotiation Skills, this bundle is designed to make you hireable—fast. Employers are looking for versatile candidates who can balance compliance, customer interaction, and supply chain dynamics. This bundle signals that you're prepared with Quality Assurance, Logistics and Transportation, Purchasing and Procurement, Telephone Etiquette, and Negotiation Skills that hiring managers love to see. Description You don’t need to be told how competitive QA and operations roles are. Every hiring manager is looking for more than just one-dimensional experience. They want cross-functional professionals trained in Quality Assurance, Logistics and Transportation, Purchasing and Procurement, Telephone Etiquette, and Negotiation Skills. From managing product flow in Logistics and Transportation, to mastering sourcing through Purchasing and Procurement, to smoothing client calls with top-tier Telephone Etiquette, to closing deals using strong Negotiation Skills—this bundle shows you’ve got it all. And of course, it’s anchored by rock-solid Quality Assurance expertise. This isn't just about ticking boxes. It’s about transforming into a candidate who naturally brings Quality Assurance, Logistics and Transportation, Purchasing and Procurement, Telephone Etiquette, and Negotiation Skills into any work scenario. Think of the roles: QA analyst, procurement officer, operations coordinator, supply chain assistant, customer service rep. All need Quality Assurance, Logistics and Transportation, Purchasing and Procurement, Telephone Etiquette, and Negotiation Skills. Don’t wait until those roles are filled. FAQ Q: What roles is this bundle best for? A: Perfect for QA jobs, operations, logistics, procurement, and client-facing roles. If a job ad mentions Quality Assurance, Logistics and Transportation, Purchasing and Procurement, Telephone Etiquette, or Negotiation Skills—this is for you. Q: Is this bundle beginner-friendly? A: Yes. You don’t need prior experience to start benefiting from skills in Quality Assurance, Logistics and Transportation, Purchasing and Procurement, Telephone Etiquette, and Negotiation Skills. Q: Will I really use all five skills in one role? A: Absolutely. Modern roles require agility. Quality Assurance, Logistics and Transportation, Purchasing and Procurement, Telephone Etiquette, and Negotiation Skills overlap more than ever. Q: What’s the value of this bundle compared to separate courses? A: Enrolling in this bundle saves you from chasing individual certifications in Quality Assurance, Logistics and Transportation, Purchasing and Procurement, Telephone Etiquette, and Negotiation Skills. It’s one powerful, efficient step forward.

Course Highlights: This qualification is equivalent to GCSE grade C or 4 Take the Exam from Home – Guaranteed Fast Track Results Exam Booking within 2 Working Days of Enrolment Remote Exam Online or Paper based both options available Course Duration: 55 hours Unlimited Access to Course Materials Get Free Mock Tests & Free Past Papers Extra 25% Time for people with Learning Difficulties NCFE, Pearson Edexcel, Open Awards and TQUK are all OFQUAL-regulated and nationally recognised Exam slots are available 24*7 from Monday to Sunday. If you are in a rush and would like to book your exam sooner, then you can book your remote online exam within 3 working days for Open Awards, 2 working days of enrolment for NCFE and within 7 working days for Pearson Edexcel. Please note the exam price advertised on the website for the Open Awards remote invigilation exam is applicable for weekdays (Monday to Friday between 9 am to 5 pm). If you would like to book the Open Awards remote invigilation exam at the weekend then there is an additional £25+Vat applicable. The new assessment and result dates by NCFE are: (Only applicable if you are attending the exam in between the following assessment date). Delivery mode: On-screen and RI Assessment date to and from: 16/09/2024 – 25/10/2024 Results release: 01/11/2024 The new assessment and result dates by Open Awards is: (Only applicable if you are attending the exam in between the following assessment date). Delivery mode: Remote Assessment date to and from: 02/09/2024 – 13/09/2024 Results release: 11/10/2024 Delivery mode: Remote Assessment date to and from: 04/11/2024 – 15/11/2024 Results release: 13/12/2024 (Note that this only applies to the mentioned exam type and if you book the exam during the dates mentioned above. Also, this will not affect the schedule of the other exam types and results.) Christmas Holiday Information For our remote invigilation service of Functional Skills qualifications, the last accepted booking will be on 19th December 2024. We will reopen for bookings from 3rd January 2025. Results Release For Open Awards: Any results from assessments taken after 30th November 2024 will be published after 2nd January 2025. For NCFE Exams: Results from assessments taken after 11th December 2024 will also be published after 2nd January 2025. Additionally, the period between 20th December 2024 and 2nd January 2025 will not be counted as “working days” for the result release timeframes. Please plan your assessment bookings accordingly. Our last results release prior to Christmas will be on 20th December 2024, with the next results release taking place on 3rd January 2025. Why is this course right for you? Our expert designed Functional Skills Maths Level 1 Course has smart learning options that provide the necessary numeracy knowledge and skills to excel in Functional Skills Maths. Our course is tailored to meet your specific needs and help you achieve your academic and career goals from the comfort of your home. You also get the opportunity to book Live 1:1 tutor support via Microsoft Teams. With interactive lessons, FREE mock test, personalised feedback and remote exams, our Maths Level 1 Course ensures a comprehensive and engaging learning experience. Exam Details Exam slots are available 24*7 from Monday to Sunday. If you are in a rush and would like to book your exam sooner, then you can book your remote online exam within 3 working days for Open Awards, 1 working day of enrolment for NCFE, 2 working days of enrolment for TQUK and within 7 working days for Pearson Edexcel. Please note the exam price advertised on the website for the Open Awards remote invigilation exam is applicable for weekdays (Monday to Friday between 9 am to 5 pm). If you would like to book the Open Awards remote invigilation exam at the weekend then there is an additional £25+Vat applicable. EXAM Booking & Results Details You can decide the exam date and place according to your convenience. Awarding Body Paper-Based Exam in Centre On-Screen Exam in Centre Remote Online Exam – From Home Results Edexcel Book within 15 days Book within 24 Hours Book within 7 working days Get results in 20 working days NCFE Book within 10 working days Book within 24 Hours Book within 2 working days Get results in only 7 days Open Awards N/A N/A Book within 2 working days Get results in only 16 working days TQUK Book within 7 working days Book within 24 Hours Book within 2 working days Get results in only 6 working days *Offline examinations will be held at our Swindon and London centres. Please contact us for more information. Difference between NCFE, Pearson Edexcel and Open Awards and TQUK NCFE, TQUK, Pearson Edexcel and Open Awards are OFQUAL-regulated and nationally recognised; however, the only difference lies in the exam booking and result turn-around time. You can book your remote online exam within 2 working days of enrolment for NCFE, within 7 working days for Pearson Edexcel, 2 working days of enrolment for TQUK and within 3 working days for Open Awards. You can get your NCFE results in 7 days, your Edexcel results in 20 working days, your TQUK results in 6 working days and your Open Awards results within 16 working days. Universities and apprenticeships accept all of the awarding bodies. This distinction allows learners to choose the awarding body that aligns best with their educational and career goals. How This Course Will Work? This Level 1 Functional Skills Maths course will help you build a solid foundation in mathematics. Throughout the course, it will provide you with various learning materials and activities to enhance your understanding of these subjects. Initial Assessment: To identify the current level of a student's abilities and recommend the appropriate course to enrol in upon completion. Diagnostic Assessment: Identifies skill gaps and produces an individual learning plan Learning Resources: Comprehensive video tutorials, practice quizzes & topic-based tests Progress Tracker: To record your progress in the course Free Mock Test: Access our free mock test facility for professional feedback and to prepare for the final exam. Entry Requirement This level 1 maths qualification is available to all students of all academic backgrounds; no experience or previous qualifications are required. However, you will require a laptop/desktop computer and a good internet connection. Exam Structure The Functional Skills NCFE, Pearson Edexcel and Open Awards Qualification in Mathematics at Level 1 consist of one externally assessed assessment that comprises two sections- a non-calculator section (calculator prohibited) and a calculator section (calculator permitted). The assessments are available as paper-based and onscreen, on-demand assessments. Section A (Non-calculator) Awarding Body Exam Duration Total Marks Questions Cover Edexcel 25 minutes 16 25% NCFE / Open Awards / TQUK 30 minutes 15 25% Section B (Calculator) Awarding Body Exam Duration Total Marks Questions Cover Edexcel 1 hour 30 minutes 48 75% NCFE / Open Awards / TQUK 1 hour 30 minutes 45 75% Pass Mark (Edexcel): Learners are required to achieve an overall (from sections A and B) (59%) mark to pass the exam. Pass Mark (NCFE): Learners are required to achieve an overall (from sections A and B) (57% – 62%) mark to pass the exam. Please note that the marks vary for individual exam papers, so for all the exam papers, the pass marks are not fixed for the NCFE exam. Pass Mark (Open Awards): Pass Marks for L 2 functional skills maths assessments vary per assessment version and are set following standardisation and awarding activities. Each Maths assessment is designed to enable a minimally competent learner to achieve a pass mark of 36 out of 60. However, the awarding process will determine specifically where the pass mark sits for each assessment version. Therefore, the pass mark may vary between assessments. Pass Mark (TQUK): Pass Marks for level 1 functional skills maths assessments vary per assessment version and are set following standardisation and awarding activities. Recognised Accreditation This Functional Skills Maths Level 1 has been independently accredited by Pearson Edexcel, NCFE, TQUK and Open Awards, also regulated by Ofqual. The Office of Qualifications and Examinations Regulation (Ofqual) is responsible for regulating qualifications, assessments, and examinations in England. Pearson Edexcel is the most prestigious awarding body, for an academic and vocational qualifications. Pearson Edexcel qualifications are regulated by Ofqual and recognised by universities and employers across the world. NCFE is a charity and awarding organisation that provides qualifications in England, Wales, and Northern Ireland. It is regulated by Ofqual in England and recognised in Wales and Northern Ireland. Open Awards is an awarding organisation that offers a wide range of qualifications across various sectors, including education, health and social care, and business. Their qualifications are regulated by Ofqual and are designed to meet the needs of learners and employers. Open Awards also works closely with educational institutions and employers to ensure their qualifications are relevant and up-to-date. TQUK is an awarding organisation approved by Ofqual and offers RQF courses in a variety of sectors. RQF courses have different credit values that can be applied to the National Credit Transfer System. TQUK accredits courses developed by industry experts and collaborates with organisations to ensure the quality and value of the courses provided. Additional Features  Access to On-Demand Classes Opportunity to Book 1:1 Live Tutor Support via Zoom Enrol in Our Course and Prepare for the Exam from Home Get a Free Mock Test with Professional Feedback Course Curriculum Unit 1: Number Lesson 1.1: Numbers and the Number System The number system gives you a general insight into the mathematical operations regarding the given numbers. You will acquire skills in division, multiplication, addition and subtraction, which require steps in real-life contexts. Lesson 1.2: Fractions and Decimals You will be learning many types of fractions, including improper fractions, proper fractions, equivalent fractions and more. Along with this, you will learn Ordering Decimal Numbers, Subtracting Decimals, multiplying and dividing decimals and more, which enables you to apply real-world problem-solving. Lesson 1.3: Percentages You will learn to calculate the Percentage and how to express a Number as a Percentage of Another. Interpreting the Original Value, Calculating Percent Increase and Decrease, and so on. This learning you can easily apply in real-life counting issues along with increasing your rational thinking. Lesson 1.4: Ratio and Proportion You will be learning to calculate the Total Amounts using Ratios, direct Proportion, Inverse Proportion and many more things, which help you in doing comparisons, learning science and engineering, and more. Lesson 1.5: Formula You will learn the definition of formulas Formula Using Words, Multi-Step Formulas, Formula Using Letters and so on. Learning formulas has a large impact on real life as these formulas are used extensively in measuring, building infrastructure and more. Unit 2: Measures, Shapes and Space Lesson 2.1: Money Math You will be mastering Solving Money Related Questions, including percentage-based discounts, discounts Related to Fractions, Profit and Percentage, etc. This money math learning will help you to understand money-earning and saving-related issues that you face in daily activities. Lesson 2.2: Units You will learn units and Types of Units, Units of Weight, Units of Length, Units of Capacity, etc. Also, you will gain knowledge about steps to convert between Metric Units, Imperial to Imperial Conversions, and Other Unit Conversions will help pursue a higher university degree. Lesson 2.3: Speed and Density You will be clearing the concept of speed, calculations to find out distance and time, density, Relation between Density, Weight and Volume. Lesson 2.4: Perimeter You will learn to find perimeter and area, Circle, perimeter of triangle etc. which require in measurement, design and planning and so on. Lesson 2.5: Area and Shapes You will gain skills in formulas for calculating area, finding areas of complex shapes, applying area calculations in complex questions, different Types of 3D Shapes, surface area, finding the surface area of complex 3D Shapes, using nets, plans and elevations, etc. learning about area and shapes will certainly help you in building your dream home and more. Lesson 2.6: Volume In the volume classes, you will learn Formulas for calculating volume, Questions based on volumes of different 3D Shapes, finding the Scale in a Diagram, Making Scale Drawings, which are required in building critical thinking skills and more. Lesson 2.7: Coordinates & Angles You will be learning necessary things about the coordinate Grid, How to Read Coordinates on a Grid? Plotting Points on a Grid and more which extensively requires in making video games, medical imaging, physics and more Unit 3: Handling Data and Information Lesson 3.1: Median and Mode You will be learning about median and mode, which is one of the most interesting mathematical chapters. As you will know how to find the median and mode from the sets of numbers, you can easily implement such learning in household work and other places as well. Lesson 3.2: Mean and Range You will be able to find the mean, median and mode. Knowing how to find these is highly important in all aspects of life. Lesson 3.3: Probability You will learn Probability: Definition and Meaning, Calculating Probabilities, Probability of Something Happening and Something Not Happening, etc. Once you know how to find probability, you can easily detect business profit loss and implement other parts of your life. FAQs The Functional Maths level 1 Course is equivalent to? The Level 1 course is a fundamental level of proficiency in English, Maths, and ICT that is equivalent to a GCSE grade 1 to 3 (formerly G to D grades). It is a nationally recognised qualification in the UK that provides an alternative to GCSEs for individuals who still need to pass these subjects during their secondary education. Why should I take the Functional Skills Maths instead of the GCSE Maths? The functional maths course is comparatively easier than the GCSE math and additionally the value of it is also more than the GCSE math course. However, you should select the course that suits your needs, as both courses provide different values at different places. Which one is more difficult between Functional and GCSE Maths courses? The functional skills Maths course is more flexible than the GCSE math course since you have to sit for the official exam in the GCSE courses. What is the Difference between Functional Skills and GCSE? A Functional skills course develops for the one who wants to learn Math, English and ICT for individual achievement in daily work place and on the other hand, GCSE focuses on theories and tests your academic ability. How will I access the functional skills Maths level 1 course after payment? A confirmation email will be sent to your registered email after payment. Hereafter anytime, you can start your learning journey with StudyPlex. Will I get access to the Course if my location is outside the UK? Yes, you can. Since it is an e-learning course, anyone from anywhere can enrol in our courses. What is an Accredited course? The professional body approves the procedures if any e-learning platform claims its courses are accredited. What is the benefit of doing an accredited course? You will only realize the benefit of having an accredited certificate once you face the corporate world. As employees, job places, and more value the accredited certificate, you must own this certificate by doing the course with us. What are the system requirements for remote exam? For Pearson Edexcel and NCFE: To sit your assessment, you’ll need: A laptop/desktop with webcam and microphone; you can’t sit the assessment on a tablet or smartphone a good Wi-Fi connection – recommended minimum 1Mbit/s Upload, minimum 10Mbit/s Download. You MUST use google chrome browser for the exam, as this is recommended by the awarding body. A smartphone or tablet (Apple iOS 8.0 / Android 4.1 or higher) - this will be used to record you taking the assessment. A suitable environment - quiet room with no distractions The link for the assessment sent to your email; remember to check your spam/junk folder. You must activate Airplane mode on your smartphone however you need to be connected to Wi-Fi, so turn on Airplane mode then reactivate your Wi-Fi. Please familiarise yourself with the potential violations as these can potentially lead to the assessment being voided. Ensure ALL equipment is plugged in (including phone for the recording of sessions). Loss of power at any point could lead to the assessment being voided. You must brief other members of your household/workplace that you’re sitting an assessment, and they must not enter the room at any point. There is a 24-hour live chat function within the assessment software for technical support should you need it at any time. For Open Awards: In order to take your exam, you need to have the following equipment: A good quality laptop or PC with a minimum screen size of approx. 14” and minimum resolution of 1024 x 768. A stable internet connection with at least 3mbps. An integrated (i.e., fixed) webcam on your PC/ laptop or a portable webcam. If using a PC/ laptop with an integrated webcam, a reflective surface (e.g., a mirror) must be available. This will be used to show the invigilator the space immediately surrounding your screen and keyboard. A basic (non-scientific) calculator for maths assessments. You will have access to an on-screen calculator but may feel more comfortable using a separate calculator. Please note that all workings need to be added to the assessment platform if you use a separate calculator so that your workings can be marked. Plain paper. You will need to show this to your invigilator at the beginning of the exam to assure them that you do not have access to notes. A dictionary (where allowed). Supported Browsers Chrome: 34.0.1847 or above Microsoft Edge: Version 88.0.705.81 or newer Firefox: 31.0 or above Safari: 6.2 or above Safe Exam Browser 2.0.2 or above Please note: Chromebooks are not compatible with the Safe Exam Browser Browser settings Popups must be allowed. Guidance on how to do this below: Chrome Edge Firefox Safari For TQUK: Exam conditions All remote exams must take place in a controlled environment. Training Qualifications UK (TQUK) defines a controlled environment as a quiet, appropriate space conducive to the undertaking of a remotely invigilated exam. The environment must be: populated only by you, the learner, and no other parties well-lit to allow maximum webcam visibility free from distractions that may cause you to divert your attention away from the computer screen or move outside of the webcam’s viewing range free from notes and posters on the wall free from noise free from personal or sensitive material free from visual or physical access to supporting materials (such as educational texts) free from electronic devices, other than the computer used to undertake the exam. The space, as described above, must meet these requirements throughout the entire duration of the exam. If the exam conditions requirements are not met, the exam may be voided. If, for any reason, you are unable to undertake the exam in a space that meets these requirements, you should inform your training provider/recognised centre at the earliest opportunity and arrange your exam at a time when these conditions can be met. You must have a desktop or laptop computer that is equipped with a working webcam, a stable internet connection, and the Google Chrome web browser (available here). Requirements and guidance for materials: The following relates to materials within the controlled environment and must be followed to ensure compliance: Mobile phones and electronic devices, except for the computer you are using to undertake the exam, must be switched off and stored in an inaccessible location. Smartwatches and other wearable technological devices must be switched off and removed. Headphones must not be worn. Water must be stored in a clear glass or a clear bottle with the labels removed. No other food or drink is permitted. Second monitors are not permitted. Identification must be clearly presented to the camera at the start of an exam. If identification is not provided, or is unclear, at the start of the exam, this will result in the exam being voided. A room sweep must be completed at the start of an exam. If a room sweep is not completed, the exam will be voided.

This Level 5 Certificate in Cleaning is Institute of Hospitality endorsed and suitable for anyone looking to become a professional cleaner or establish a cleaning business. It covers theoretical training on cleaning procedures, chemical safety, domestic cleaning, kitchen maintenance, and much more. It also includes essential information on how to market your cleaning services, train staff and deal with clients. Through this course, you will learn how to work safely and correctly with cleaning chemicals, taking you through key procedures and guidelines for cleaning offices, new-build homes, pubs, leisure premises, hospitals, hotels, and commercial kitchens. You will also learn about cleaning contracts and employment opportunities, covering key topics such as working hours, business insurance, tax and quality of service. Topics Covered in this Course Cleaning Jobs in the UK Cleaning Techniques Cleaning Equipment Cleaning Windows, Bathroom, External Surfaces, and Office Chemical Hazard in Cleaning Waste Management Cleaning Business in the UK Free Courses Course 01: Housekeeping Course 02: Health and Safety at Workplace Course 03: Personal Hygiene Key Features Institute of Hospitality Endorsed Instant PDF certificate Fully online, interactive course with audio voiceover Developed by qualified professionals in the field If you're looking to set up a cleaning business from scratch, then this course is packed with tips and strategies for training staff, growing your client list, marketing your business online, and crafting the perfect business plan. Gain essential skills needed to fast-track your career and earn a certificate to stand out to clients and prospective employers. Course Curriculum: Level 5 Certificate in Cleaning Module 01: An Introduction to the Cleaning Job Module 02: The Diversity of Cleaning Jobs Module 03: Cleaning Equipment, Products and Clothing Module 04: House Cleaning Module 05: Food Kitchen and Commercial Kitchen Cleaning Module 06: Bathrooms and Toilets Module 07: Office Cleaning Module 08: Cleaning External Surfaces and Areas Module 09: Dealing with Non-Routine Waste Module 10: Chemical Safety, Keyholding and Alarm Codes for Cleaners Module 11: Starting a Cleaning Business and Planning for it Module 12: Running the Business with Quality Service Module 13: Customer Satisfaction Module 14: Management of Staff Module 15: Marketing, Advertising and Sales Module 16: Expansion Management Module 17: Business Insurance, Tax and Additional Equipment Housekeeping Module 01: Introduction to Hospitality Management Module 02: An Overview of Hotel Industry Module 03: Management of Housekeeping, Engineering and Security Operations Module 04: Management of Service Quality in the Hospitality Industry Module 05: Customer Satisfaction Module 06: E-Hospitality and Technology Health and Safety at Workplace Module 01: Manual Handling Hazards and Injuries Module 02: Incident Management at Work Module 03: Dealing with Minor Injuries at Workplace Module 04: Electrical Incidents Module 05: Measures of Fire Safety Module 06: Understanding Fires Module 07: Fire Emergency: Evacuation Procedures Module 08: The Fire Plan and Safety Arrangements Module 09: Controlling and Reducing the Risks Module 10: Personal Emergency Evacuation Plans (PEEP) Module: 11: Call for an Emergency Module 12: Health and Safety at Work and the Laws Personal Hygiene Course Module 01: Introduction to Personal Hygiene and a Brief History Module 02: Looking Clean, Smelling Clean Module 03: Improving and Maintaining Oral Health Module 04: Care of the Eyes Module 05: Ear Care Secrets Module 06: Foot & Nail Care in Personal Hygiene Module 07: Hair Care: Hygienic Ways Module 08: Hygienic Approach to Skin Care Module 09: Maintain Good Toilet Hygiene Module 10: Potential Hygiene Guidelines Module 11: Personal Hygiene During Coronavirus Pandemic Certification Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone with a knack for learning new skills can take this course. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions. Domestic Cleaner Cleaning Supervisor Hotel Cleaner Office Cleaner School Cleaner Hospital Cleaner Career path Carpet Cleaner Domestic Cleaner Office Cleaner Sweeper Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

Description: A professional receptionist is someone who is assigned as one of the front liners in the business. As a receptionist, it is your task to be knowledgeable on the operations and the overall state of the business. Since you are assigned to communicate first with the clients, it is important for you to have the skills in office management. This course is comprised of training in (1) organizational skills; (2) office management techniques; and (3) advanced Microsoft Office skills. These three pieces of training will help you become a professional receptionist and help in the success of your organization. Who is the course for? Current executive and personal assistants who want to improve their administrative skills. People who have an interest in becoming an executive or personal assistant. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of applying for NUS Extra Discount Card; 24/7 student support via email. Career Path: The Professional Receptionist Diploma course is a useful qualification to possess, and would be beneficial for the following careers: Assistant Manager Entrepreneur Assistant Executive Assistant Legal Secretary Personal Assistant Receptionist Secretary. Professional Receptionist Diploma - Updated Version Introduction to Reception and Receptionist 00:26:00 Business Telephone Skills 00:20:00 Representing Your Boss and Company 00:36:00 Mail Services and Shipping 00:28:00 Travel Arrangements 00:25:00 Organising Meeting and Conferences 00:28:00 Time Management 00:35:00 Record Keeping and Filing Systems 00:28:00 Business Writing Skills 00:41:00 Organisational Skills 00:26:00 Communication Skills 00:27:00 Customer Service 00:17:00 Effective Planning and Scheduling 00:52:00 Invoicing/Petty Cash 00:28:00 Business Environment 00:16:00 Professional Receptionist Diploma - Old Version Receptionist Receptionist FREE 00:30:00 Importance of Receptionist FREE 00:15:00 Different Types of Receptionist & Roles 01:00:00 Communication Skills for Receptionist 01:00:00 Telephone Skills 01:00:00 Listening Skills 01:00:00 Taking Messages 00:30:00 Presenting & Appearance 00:30:00 Reservation Procedure 00:15:00 Confidentiality Checklist 00:15:00 Being Organized as Receptionist 00:15:00 Becoming a Successful Receptionist 00:15:00 Being an Assistant Module One - Getting Started FREE 00:30:00 Module Two - Working with Your Manager FREE 01:00:00 Module Three - Administrative Soft Skills 01:00:00 Module Four - Effective Time Management 01:00:00 Module Five - Meeting Management 01:00:00 Module Six - Tools of the Trade (I) 01:00:00 Module Seven - Tools of the Trade (II) 01:00:00 Module Eight - Being an Effective Gatekeeper 01:00:00 Module Nine - Organizational Skills 01:00:00 Module Ten - Confidentiality Guidelines 01:00:00 Module Eleven - Special Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Executive Secretarial and PA Course - Activities 00:00:00 Answering Telephones Module One - Getting Started 00:30:00 Module Two - Core Skills Required 01:00:00 Module Three - Self-Management (I) 01:00:00 Module Four - Self-Management (II) 01:00:00 Module Five - Time Management (I) 01:00:00 Module Six - Time Management (II) 01:00:00 Module Seven - Organizing and Planning (I) 01:00:00 Module Eight - Organizing and Planning (II) 01:00:00 Module Nine - Communication (I) 01:00:00 Module Ten - Communication (II) 01:00:00 Module Eleven - Additional Challenges 01:00:00 Module Twelve - Wrapping Up 00:30:00 Professional Telephone Receptionist Course- Activities 00:00:00 Microsoft Word Module One - Getting Started FREE 00:30:00 Module Two - Opening Word FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started FREE 00:30:00 Module Two - Opening Excel FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Microsoft PowerPoint Module One - Getting Started FREE 00:30:00 Module Two - Opening PowerPoint FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00