Coaching Agile on Non-Traditional Teams Catherine Fleres is an Agile Coach who currently works with Spotify's Infrastructure and Operations organization. In this session, she will talk through experiences she's had at Spotify and other organizations and share with you her learnings from working with non-traditional teams. You'll learn: The secrets to being flexible with existing agile frameworks How to optimize for the specific circumstances that non-traditional teams face How to optimize the environment for their success
Heating, Ventilation & Air Conditioning (HVAC) Technicians play a pivotal role in maintaining indoor air quality and ensuring optimal comfort levels in various settings, making them indispensable in the modern world. With a growing emphasis on energy efficiency and environmental sustainability, the demand for skilled Heating, Ventilation & Air Conditioning (HVAC) technicians continues to rise. Job opportunities for Heating, Ventilation & Air Conditioning (HVAC) technicians in the UK are abundant, driven by a surge in construction projects, residential developments, and commercial ventures. According to recent data, the average salary for HVAC technicians in the UK ranges from £25,000 to £35,000 per year, Despite economic fluctuations, the Heating, Ventilation & Air Conditioning (HVAC) sector in the UK remains resilient, with sustained growth projected in response to evolving regulations and consumer preferences. The increasing focus on indoor air quality, energy efficiency standards, and climate control measures ensures a steady demand for skilled Heating, Ventilation & Air Conditioning (HVAC) technicians. Key Features: This Heating, Ventilation & Air Conditioning (HVAC) Technician Course Includes: This HVAC Technician Course is CPD Certified Developed by Specialist Lifetime Access Course Curriculum Heating, Ventilation & Air Conditioning (HVAC) Technician: Module 01: Fundamentals of Heating, Ventilation & Air Conditioning (HVAC) Module 02: Principles of Heating and Psychrometrics Module 03: HVAC System Varieties Module 04: Heating and Ventilation Techniques Module 05: Air Conditioning Systems for HVAC Professionals Module 06: Compressors, Water Chillers, and Fan Operations Module 07: Piping for HVAC Specialists Module 08: Duct System Design in HVAC Module 09: Refrigeration Principles and Refrigerants Module 10: Specialised Applications in HVAC Module 11: HVAC System Selection Criteria Module 12: Safety Protocols in the HVAC Industry Learning Outcomes: Demonstrate understanding of Heating, Ventilation & Air Conditioning (HVAC) fundamentals for practical system applications. Apply principles of heating and psychrometrics in Heating, Ventilation & Air Conditioning (HVAC) system configurations. Identify and differentiate various Heating, Ventilation & Air Conditioning (HVAC) system types and their functionalities. Implement heating and ventilation techniques for efficient environmental control systems. Analyse air conditioning systems, compressors, water chillers, and fan operations. Design duct systems and piping, adhering to safety and industry protocols. CPD 10 CPD hours / points Accredited by The CPD Quality Standards Who is this course for? This Heating, Ventilation & Air Conditioning (HVAC) Technician course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Heating, Ventilation & Air Conditioning (HVAC). Moreover, this course is ideal for: Individuals aspiring to Heating, Ventilation & Air Conditioning (HVAC) technician roles. Maintenance personnel seeking Heating, Ventilation & Air Conditioning (HVAC) system knowledge. Engineers interested in expanding Heating, Ventilation & Air Conditioning (HVAC) design expertise. Building management professionals enhancing Heating, Ventilation & Air Conditioning (HVAC) operation understanding. Construction industry workers pursuing Heating, Ventilation & Air Conditioning (HVAC) system specialisation. Requirements There are no requirements needed to enrol into this Heating, Ventilation & Air Conditioning (HVAC) Techniciancourse. We welcome individuals from all backgrounds and levels of experience to enrol into this Heating, Ventilation & Air Conditioning (HVAC) Technician course. Career path After finishing the Heating, Ventilation & Air Conditioning course there will be multiple job opportunities for you. Some of the Job sectors of Heating, Ventilation & Air Conditioning (HVAC) are: HVAC Technician - £25K to 35K/year HVAC Engineer - £30K to 45K/year Refrigeration Specialist - £28K to 40K/year HVAC System Designer - £35K to 50K/year Air Conditioning Technician - £22K to 32K/year Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.
Heating, Ventilation & Air Conditioning (HVAC) Technicians play a pivotal role in maintaining indoor air quality and ensuring optimal comfort levels in various settings, making them indispensable in the modern world. With a growing emphasis on energy efficiency and environmental sustainability, the demand for skilled Heating, Ventilation & Air Conditioning (HVAC) technicians continues to rise. Job opportunities for Heating, Ventilation & Air Conditioning (HVAC) technicians in the UK are abundant, driven by a surge in construction projects, residential developments, and commercial ventures. According to recent data, the average salary for HVAC technicians in the UK ranges from £25,000 to £35,000 per year, Despite economic fluctuations, the Heating, Ventilation & Air Conditioning (HVAC) sector in the UK remains resilient, with sustained growth projected in response to evolving regulations and consumer preferences. The increasing focus on indoor air quality, energy efficiency standards, and climate control measures ensures a steady demand for skilled Heating, Ventilation & Air Conditioning (HVAC) technicians. Key Features: This Heating, Ventilation & Air Conditioning (HVAC) Technician Course Includes: This HVAC Technician Course is CPD Certified Free Certificate Developed by Specialist Lifetime Access Course Curriculum Heating, Ventilation & Air Conditioning (HVAC) Technician: Module 01: Fundamentals of Heating, Ventilation & Air Conditioning (HVAC) Module 02: Principles of Heating and Psychrometrics Module 03: HVAC System Varieties Module 04: Heating and Ventilation Techniques Module 05: Air Conditioning Systems for HVAC Professionals Module 06: Compressors, Water Chillers, and Fan Operations Module 07: Piping for HVAC Specialists Module 08: Duct System Design in HVAC Module 09: Refrigeration Principles and Refrigerants Module 10: Specialised Applications in HVAC Module 11: HVAC System Selection Criteria Module 12: Safety Protocols in the HVAC Industry Learning Outcomes: Demonstrate understanding of Heating, Ventilation & Air Conditioning (HVAC) fundamentals for practical system applications. Apply principles of heating and psychrometrics in Heating, Ventilation & Air Conditioning (HVAC) system configurations. Identify and differentiate various Heating, Ventilation & Air Conditioning (HVAC) system types and their functionalities. Implement heating and ventilation techniques for efficient environmental control systems. Analyse air conditioning systems, compressors, water chillers, and fan operations. Design duct systems and piping, adhering to safety and industry protocols. Certification After completing this Heating, Ventilation & Air Conditioning (HVAC) Technician course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? This Heating, Ventilation & Air Conditioning (HVAC) Technician course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Heating, Ventilation & Air Conditioning (HVAC). Moreover, this course is ideal for: Individuals aspiring to Heating, Ventilation & Air Conditioning (HVAC) technician roles. Maintenance personnel seeking Heating, Ventilation & Air Conditioning (HVAC) system knowledge. Engineers interested in expanding Heating, Ventilation & Air Conditioning (HVAC) design expertise. Building management professionals enhancing Heating, Ventilation & Air Conditioning (HVAC) operation understanding. Construction industry workers pursuing Heating, Ventilation & Air Conditioning (HVAC) system specialisation. Requirements There are no requirements needed to enrol into this Heating, Ventilation & Air Conditioning (HVAC) Technician course. We welcome individuals from all backgrounds and levels of experience to enrol into this Heating, Ventilation & Air Conditioning (HVAC) Technician course. Career path After finishing the Heating, Ventilation & Air Conditioning course there will be multiple job opportunities for you. Some of the Job sectors of Heating, Ventilation & Air Conditioning (HVAC) are: HVAC Technician - £25K to 35K/year HVAC Engineer - £30K to 45K/year Refrigeration Specialist - £28K to 40K/year HVAC System Designer - £35K to 50K/year Air Conditioning Technician - £22K to 32K/year Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Level 3, 5 & 7 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access
Level 4, 5 & 7 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access
3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support
In today's fast-paced world, mastering Time Management is crucial for personal and professional success. A Time Management Training Course equips individuals with essential skills to efficiently utilize their time, enhancing productivity and reducing stress. By understanding the Importance and Benefits of Time Management, participants learn to Assess their Current Work Practice, Identify Priorities, and Say 'No' to Procrastination. Setting Goals, Planning the Work, and Working the Plan become second nature, supported by Effective Time Management Techniques. This comprehensive curriculum also addresses combating Time Wasters, managing creative work, anticipating tasks, and avoiding Time Leaks. In the competitive job market of the UK, employers highly value candidates with proficient Time Management skills, often correlating with higher salary offers. With a growing demand for such skills, the job opportunities in this sector are increasing steadily, with a projected rise of 10-15% in the coming years. Therefore, investing in Time Management Training not only enriches personal development but also enhances employability and earning potential. Key Features: CPD Certified Time Management Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum Module 01: Importance and Benefits of Time Management Module 02: Assess Your Current Work Practice Module 03: Identifying the Priorities Module 04: Say 'No' to Procrastination Module 05: Set Your Goals Module 06: Plan the Work Module 07: Work the Plan Module 08: Effective Time Management Techniques Module 09: Combat the Time Wasters Module 10: Time Management for Creative Work Module 11: The Art of Anticipating Module 12: Avoid Time Leaks Learning Outcomes: Understand importance and benefits of effective time management for productivity. Assess current work practices to identify areas for improvement. Prioritize tasks effectively to focus on key objectives and deadlines. Overcome procrastination habits by adopting proactive approaches to work. Set clear and achievable goals aligned with personal and professional objectives. Implement effective time management techniques to optimise productivity and efficiency. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals seeking to enhance productivity and time management skills. Students aiming to improve study habits and academic performance. Entrepreneurs and business owners looking to streamline operations and workflows. Individuals transitioning to new roles or facing increased workloads. Anyone wanting to achieve a better work-life balance and reduce stress. Career path Project Manager - £35K to 70K/year. Executive Assistant - £25K to 40K/year. Business Analyst - £30K to 50K/year. Operations Manager - £35K to 60K/year. Marketing Coordinator - £25K to 35K/year. Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.
Description Retail Management Diploma This comprehensive online Retail Management Diploma Course provides students with a complete education in the art and science of retailing from fashion to food and financial services to consumer goods by equipping them with knowledge specific to the retail industry as well as necessary management skills. Dealing with the supervision of selling products directly to clients through shops and markets, the disciple of Retail Management is in close relation to other economic areas like marketing, advertising, international business, logistics, operations management, consumer science and others. From a small operation run by one man to large multinational organisations, retail businesses can vary in size. A vivid array of retail outlets have now been produced due to the increasing demands of the consumer. To manage a retail outlet, a person has to acquire certain specific skills. Major retailers have played a part in designing this course to help students learn the skills required to manage a retail outlet in a quick and convenient manner. Irrespective of the purpose of doing the course, whether it is to enter the retail trade by establishing a small business or gain more knowledge thereby paving the way for further studies in the subject of management with an aim to gain access into a retail organisation at a higher management level, this Retail Management Diploma Course is the perfect tool for learners who wish to acquire knowledge in the field of Retail Management. Each and every module is filled with useful information that makes it easy for the learner to learn the skills required to enjoy a successful and fulfilling career in the retail industry. What you will learn 1: Introduction to Retailing 2: Retail Segments 3: Problems in Retail and Theories 4: Knowledge about Retail Customer 5: Retail Market Segmentation & Strategies 6: Retail Business Area 7: Merchandise Management 8: Retail Business Activity 9: Retail Space Management 10: Retail Marketing 11: Emerging Patterns in Retail Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.
Are you ready to dive into the world of intelligence analysis and make a significant impact in national security and beyond? Our comprehensive Intelligence Analyst Certification is designed to equip you with the essential skills and knowledge needed to excel in this critical field. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In the Intelligence Analyst Certification course, learners delve into the fundamental aspects of intelligence analysis. They start by understanding the essence of intelligence analysis, its historical evolution, and current best practices. The course emphasizes the intelligence cycle, teaching how information is gathered, processed, and disseminated to support decision-making. Participants learn about their roles and responsibilities as analysts, honing critical thinking skills and techniques for organizing information effectively. Legal and ethical considerations in intelligence operations are also covered, ensuring analysts understand boundaries and responsibilities in their work. Lastly, the course explores the broader context of intelligence in national security, highlighting its importance and impact on policies and strategies. Overall, learners gain comprehensive knowledge and skills necessary to perform effectively as intelligence analysts in various professional settings. Course Curriculum Module 01: Introduction to the Course Module 02: Defining Intelligence Analysis Module 03: Development of Intelligence Analysis Module 04: Intelligence Analysis and Best Practice Module 05: The Intelligence Cycle Module 06: Your Role, Responsibilities, and Functions as an Analyst Module 07: Critical Thinking and Structuring Module 08: Legal Issues and Ethics Module 09: Intelligence and National Security Learning Outcomes: Understand the fundamentals of Intelligence Analysis and its historical evolution. Apply critical thinking techniques to structure intelligence reports effectively. Comprehend legal and ethical considerations in the context of intelligence operations. Demonstrate proficiency in the Intelligence Cycle and its application in practice. Identify roles, responsibilities, and functions within the scope of intelligence analysis. Analyse the relationship between intelligence and national security issues. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to work in intelligence-related governmental departments. Professionals seeking to enhance their analytical skills in national security contexts. Graduates aiming to start a career in intelligence analysis roles. Military personnel transitioning to civilian intelligence roles. Law enforcement officers interested in intelligence gathering and analysis. Career path Intelligence Analyst Counterintelligence Officer Risk Assessment Analyst Security Intelligence Specialist National Security Analyst Cyber Intelligence Analyst Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.