3593 Operations courses in Kettering delivered On Demand

Coaching Agile on Non-Traditional Teams Catherine Fleres is an Agile Coach who currently works with Spotify's Infrastructure and Operations organization. In this session, she will talk through experiences she's had at Spotify and other organizations and share with you her learnings from working with non-traditional teams. You'll learn: The secrets to being flexible with existing agile frameworks How to optimize for the specific circumstances that non-traditional teams face How to optimize the environment for their success

Coaching Agile on Non-Traditional Teams Catherine Fleres is an Agile Coach who currently works with Spotify's Infrastructure and Operations organization. In this session, she will talk through experiences she's had at Spotify and other organizations and share with you her learnings from working with non-traditional teams. You'll learn: The secrets to being flexible with existing agile frameworks How to optimize for the specific circumstances that non-traditional teams face How to optimize the environment for their success

Level 3 & 7 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

Welcome to the Complete Strapi Course, where we will start from the basics and learn how to build and deploy a full app with custom features and a full plugin. We will be building our own developer blog application and learning how to deploy it with two different architectures and CI/CD pipeline. Basic knowledge of JavaScript and React is a requirement.

Heating, Ventilation & Air Conditioning (HVAC) Technicians play a pivotal role in maintaining indoor air quality and ensuring optimal comfort levels in various settings, making them indispensable in the modern world. With a growing emphasis on energy efficiency and environmental sustainability, the demand for skilled Heating, Ventilation & Air Conditioning (HVAC) technicians continues to rise. Job opportunities for Heating, Ventilation & Air Conditioning (HVAC) technicians in the UK are abundant, driven by a surge in construction projects, residential developments, and commercial ventures. According to recent data, the average salary for HVAC technicians in the UK ranges from £25,000 to £35,000 per year, Despite economic fluctuations, the Heating, Ventilation & Air Conditioning (HVAC) sector in the UK remains resilient, with sustained growth projected in response to evolving regulations and consumer preferences. The increasing focus on indoor air quality, energy efficiency standards, and climate control measures ensures a steady demand for skilled Heating, Ventilation & Air Conditioning (HVAC) technicians. Key Features: This Heating, Ventilation & Air Conditioning (HVAC) Technician Course Includes: This HVAC Technician Course is CPD Certified Developed by Specialist Lifetime Access Course Curriculum Heating, Ventilation & Air Conditioning (HVAC) Technician: Module 01: Fundamentals of Heating, Ventilation & Air Conditioning (HVAC) Module 02: Principles of Heating and Psychrometrics Module 03: HVAC System Varieties Module 04: Heating and Ventilation Techniques Module 05: Air Conditioning Systems for HVAC Professionals Module 06: Compressors, Water Chillers, and Fan Operations Module 07: Piping for HVAC Specialists Module 08: Duct System Design in HVAC Module 09: Refrigeration Principles and Refrigerants Module 10: Specialised Applications in HVAC Module 11: HVAC System Selection Criteria Module 12: Safety Protocols in the HVAC Industry Learning Outcomes: Demonstrate understanding of Heating, Ventilation & Air Conditioning (HVAC) fundamentals for practical system applications. Apply principles of heating and psychrometrics in Heating, Ventilation & Air Conditioning (HVAC) system configurations. Identify and differentiate various Heating, Ventilation & Air Conditioning (HVAC) system types and their functionalities. Implement heating and ventilation techniques for efficient environmental control systems. Analyse air conditioning systems, compressors, water chillers, and fan operations. Design duct systems and piping, adhering to safety and industry protocols. CPD 10 CPD hours / points Accredited by The CPD Quality Standards Who is this course for? This Heating, Ventilation & Air Conditioning (HVAC) Technician course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Heating, Ventilation & Air Conditioning (HVAC). Moreover, this course is ideal for: Individuals aspiring to Heating, Ventilation & Air Conditioning (HVAC) technician roles. Maintenance personnel seeking Heating, Ventilation & Air Conditioning (HVAC) system knowledge. Engineers interested in expanding Heating, Ventilation & Air Conditioning (HVAC) design expertise. Building management professionals enhancing Heating, Ventilation & Air Conditioning (HVAC) operation understanding. Construction industry workers pursuing Heating, Ventilation & Air Conditioning (HVAC) system specialisation. Requirements There are no requirements needed to enrol into this Heating, Ventilation & Air Conditioning (HVAC) Techniciancourse. We welcome individuals from all backgrounds and levels of experience to enrol into this Heating, Ventilation & Air Conditioning (HVAC) Technician course. Career path After finishing the Heating, Ventilation & Air Conditioning course there will be multiple job opportunities for you. Some of the Job sectors of Heating, Ventilation & Air Conditioning (HVAC) are: HVAC Technician - £25K to 35K/year HVAC Engineer - £30K to 45K/year Refrigeration Specialist - £28K to 40K/year HVAC System Designer - £35K to 50K/year Air Conditioning Technician - £22K to 32K/year Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Heating, Ventilation & Air Conditioning (HVAC) Technicians play a pivotal role in maintaining indoor air quality and ensuring optimal comfort levels in various settings, making them indispensable in the modern world. With a growing emphasis on energy efficiency and environmental sustainability, the demand for skilled Heating, Ventilation & Air Conditioning (HVAC) technicians continues to rise. Job opportunities for Heating, Ventilation & Air Conditioning (HVAC) technicians in the UK are abundant, driven by a surge in construction projects, residential developments, and commercial ventures. According to recent data, the average salary for HVAC technicians in the UK ranges from £25,000 to £35,000 per year, Despite economic fluctuations, the Heating, Ventilation & Air Conditioning (HVAC) sector in the UK remains resilient, with sustained growth projected in response to evolving regulations and consumer preferences. The increasing focus on indoor air quality, energy efficiency standards, and climate control measures ensures a steady demand for skilled Heating, Ventilation & Air Conditioning (HVAC) technicians. Key Features: This Heating, Ventilation & Air Conditioning (HVAC) Technician Course Includes: This HVAC Technician Course is CPD Certified Free Certificate Developed by Specialist Lifetime Access Course Curriculum Heating, Ventilation & Air Conditioning (HVAC) Technician: Module 01: Fundamentals of Heating, Ventilation & Air Conditioning (HVAC) Module 02: Principles of Heating and Psychrometrics Module 03: HVAC System Varieties Module 04: Heating and Ventilation Techniques Module 05: Air Conditioning Systems for HVAC Professionals Module 06: Compressors, Water Chillers, and Fan Operations Module 07: Piping for HVAC Specialists Module 08: Duct System Design in HVAC Module 09: Refrigeration Principles and Refrigerants Module 10: Specialised Applications in HVAC Module 11: HVAC System Selection Criteria Module 12: Safety Protocols in the HVAC Industry Learning Outcomes: Demonstrate understanding of Heating, Ventilation & Air Conditioning (HVAC) fundamentals for practical system applications. Apply principles of heating and psychrometrics in Heating, Ventilation & Air Conditioning (HVAC) system configurations. Identify and differentiate various Heating, Ventilation & Air Conditioning (HVAC) system types and their functionalities. Implement heating and ventilation techniques for efficient environmental control systems. Analyse air conditioning systems, compressors, water chillers, and fan operations. Design duct systems and piping, adhering to safety and industry protocols. Certification After completing this Heating, Ventilation & Air Conditioning (HVAC) Technician course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? This Heating, Ventilation & Air Conditioning (HVAC) Technician course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Heating, Ventilation & Air Conditioning (HVAC). Moreover, this course is ideal for: Individuals aspiring to Heating, Ventilation & Air Conditioning (HVAC) technician roles. Maintenance personnel seeking Heating, Ventilation & Air Conditioning (HVAC) system knowledge. Engineers interested in expanding Heating, Ventilation & Air Conditioning (HVAC) design expertise. Building management professionals enhancing Heating, Ventilation & Air Conditioning (HVAC) operation understanding. Construction industry workers pursuing Heating, Ventilation & Air Conditioning (HVAC) system specialisation. Requirements There are no requirements needed to enrol into this Heating, Ventilation & Air Conditioning (HVAC) Technician course. We welcome individuals from all backgrounds and levels of experience to enrol into this Heating, Ventilation & Air Conditioning (HVAC) Technician course. Career path After finishing the Heating, Ventilation & Air Conditioning course there will be multiple job opportunities for you. Some of the Job sectors of Heating, Ventilation & Air Conditioning (HVAC) are: HVAC Technician - £25K to 35K/year HVAC Engineer - £30K to 45K/year Refrigeration Specialist - £28K to 40K/year HVAC System Designer - £35K to 50K/year Air Conditioning Technician - £22K to 32K/year Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Level 3, 5 & 7 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

Level 4, 5 & 7 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support