674 Operations courses in Bury delivered Live Online

Duration 3 Days 18 CPD hours This course is intended for Storage and virtual infrastructure administrators who are responsible for production support and administration of VMware vSAN 7. Overview By the end of the course, you should be able to meet the following objectives: Define the tasks involved in vSAN node management Updating and upgrading vSAN using VMware vSphere Lifecycle Manager™ Explain vSAN resilience and data availability features Reconfigure vSAN storage policies and observe the cluster-wide impact Perform vSAN cluster scale-out and scale-up operations Describe common vSAN cluster maintenance operations Control vSAN resync operations Configure vSAN storage efficiency and reclamation features Use VMware Skyline™ Health to monitor cluster health, performance, and storage capacity Describe vSAN security operations Configure vSAN Direct for cloud native applications Configure remote vSAN datastore and vSAN native file services Manage two-node cluster and stretched cluster advance operations In this three-day course, you learn about managing and operating VMware vSAN? 7. This course focuses on building the required skills for common Day-2 vSAN administrator tasks such as, vSAN node management, cluster maintenance, security operations and advanced vSAN cluster operations. You also gain practical experience through the completion of instructor-led activities and hands-on lab exercises. Course Introduction Introductions and course logistics Course objectives vSAN Node Management Recognize the importance of hardware compatibility Ensure the compatibility of driver and firmware versioning Use tools to automate driver validation and installation Apply host hardware settings for optimum performance Use vSphere Lifecycle Manager to perform upgrades vSAN Resilience and Data Availability Operations Describe vSAN storage policies Recognize the impact of a vSAN storage policy change Describe and configure the Object Repair Timer advanced option Plan disk replacement in a vSAN cluster Plan maintenance tasks to avoid vSAN object failures Recognize the importance of managing snapshot utilization in a vSAN cluster Configure the vSAN fault domains vSAN Cluster Maintenance Perform typical vSAN maintenance operations Describe vSAN maintenance modes and data evacuation options Assess the impact on cluster objects of entering maintenance mode Determine the specific data actions required after exiting maintenance mode Define the steps to shut down and reboot hosts and vSAN clusters Use best practices for boot devices Replace vSAN nodes vSAN Storage Space Efficiency Discuss deduplication and compression techniques Understand deduplication and compression overhead Discuss compression only mode Configure erasure coding Configure swap object thin provisioning Discuss reclaiming storage space with SCSI UNMAP Configure TRIM/UNMAP vSAN Cluster Performance Monitoring Describe how the Customer Experience Improvement Program (CEIP) enables VMware to improve products and services Use vSphere Skyline Health for monitoring vSAN cluster health Manage alerts, alarms, and notifications related to vSAN in VMware vSphere© Client? Create and configure custom alarms to trigger vSAN health issues Use IO Insight metrics for monitoring vSAN performance Analyse vsantop performance metrics Use a vSAN proactive test to detect and diagnose cluster issues vSAN Security Operations Identify differences between VM encryption and vSAN encryption Perform ongoing operations to maintain data security Describe the workflow of data-in transit encryption Identify the steps involved in replacing Key Management Server (KMS) vSAN Direct Discuss the use cases for vSAN Direct Understand the overall architecture of vSAN Direct Describe the workflow of vSAN Direct datastore creation Explore how vSAN Direct works with storage policy tagging Remote vSAN Discuss the use cases for remote vSAN Understand the high-level architecture Describe remote datastore operations Discuss the network requirement Interoperability between remote vSAN and VMware vSphere© High Availability vSAN Native File Service Discuss the use cases for vSAN file service Understand the high-level architecture of vSAN file service Discuss the authentication model Configure file shares Monitor file share health and capacity utilization Manage Advanced vSAN Cluster Operations Describe the architecture for stretched clusters and two-node clusters Understand the importance of witness node Describe how stretched cluster storage policies affect vSAN objects Create and apply a vSAN stretched cluster policy to meet specific needs Discuss stretched cluster failure scenarios and responses Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware vSAN: Management and Operations [V7] training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware vSAN: Management and Operations [V7] course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

About this Training Course  This five-day course provides an intermediate level of understanding of the geomechanical factors that affect wellbore instability, sand production and hydraulic fracture design. The course is structured such that upon completion, participants will have understood the value that geomechanics can bring to drilling, completion and production operations and will be able to leverage this value wherever it applies. The course emphasis will be on integrating the topics presented through a combination of lectures, case-studies and hands-on exercises. A special focus will be on how geomechanics knowledge is extracted from routinely acquired well data and how it is applied in the prediction and prevention of formation instability. Course Highlights The course is essentially non-mathematical and makes wide use of diagrams, pictures and exercises to illustrate the essential concepts of geomechanics Essential Rock Mechanics Principles Wellbore Stability Analysis Anisotropic Rock Properties for unconventional projects Lost Circulation and Wellbore Strengthening applications Sand Production Management Input to Hydraulic Fracture design Salt instability Training Objectives By attending this training, you will be able to acquire the following: Apply the basic concepts of geomechanics to identify, predict and mitigate against formation instability during drilling, completion and production Target Audience This course is intended for Drilling Engineers, Well Engineers, Production Technologists, Completion Engineers, Well Superintendents, Directional Drillers, Wellsite Supervisors and others, who wish to further their understanding of rock mechanics and its application to drilling and completion. There is no specific formal pre-requisite for this course. However, attendees are requested to have been exposed to drilling, completions and production operations in their positions and to have a recommended minimum of 3 years of field experience. Trainer Your Expert Course Instructor is an operational geomechanics advisor with over 46 years of experience in exploration, development and production in the upstream oil and gas industry. After obtaining a BSc (Hons) Physics degree from Aberdeen University, he worked for a variety of oil service companies in wireline operations, management and formation evaluation, before joining Schlumberger in 1995. Since 2000 he has worked principally in real-time geomechanics operations and developing acousto-geomechical applications, taking on the role of geomechanics advisor and technical manager within the Europe-Africa area of operations. Before forming his own company in 2014, Your Expert Course Instructor was one of Schlumberger's principal instructors, delivering cross-discipline internal and external geomechanics training to petrophysicists, geologists, reservoir, petroleum, well construction and drilling engineers at operating company locations, training centers and operational centers worldwide. Through extensive operational and wellsite experience gained in the North Sea, Europe, Africa, South America and the Far East, he has gained a broad based knowledge of drilling, production, log data acquisition, analysis and interpretation that has allowed him to develop and deliver pragmatic solutions to the geomechanical challenges of drilling, sand production, fracturing and unconventional reservoirs, faced by operators. His principal interests include the development and application of acousto-geomechanical techniques for the evaluation of anisotropic formations and fracture systems and the identification and prevention of wellbore instability POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information about post training coaching support and fees applicable for this. Accreditions And Affliations

Duration 1 Days 6 CPD hours This course is intended for People in different roles and at various stages in their careers can benefit from this fundamentals course. This includes IT professionals, business stakeholders and others who want to be exposed to the customer engagement capabilities of Dynamics 365, students, recent graduates, and people changing careers who want to leverage Dynamics 365 to move to the next level. Overview Describe the customer engagement apps and what they have in common Describe the standard marketing processes and how Dynamics 365 Marketing addresses them Describe Dynamics 365 Marketing features and capabilities Describe additional marketing apps Describe the standard sales processes and how Dynamics 365 Sales addresses them Describe Dynamics 365 Sales capabilities Describe additional sales apps such as Sales Insights and Sales Navigator Describe the standard customer service processes and how Dynamics 365 Customer Serviceaddresses them Describe Dynamics Customer Service capabilities Describe additional sales apps such as Sales Insights and Sales Navigator Describe the standard field service business processes and how Dynamics 365 Field Service addresses Describe how to generate Work Orders Describe the scheduling capabilities of Dynamics 365 Field Service Describe the inventory management capabilities of Dynamics 365 Field Service Describe the asset management capabilities of Dynamics 365 Field Service Describe project-based customer engagement processes addressed by Dynamics 365 Project Operations Describe the sales capabilities of Dynamics 365 Project Operations Describe the project management capabilities of Dynamics 365 Project Operations Describe the resource utilization capabilities of Dynamics 365 Project Operations This course will provide you with a broad introduction to the customer engagement capabilities of Dynamics 365. You will become familiar with the concept of customer engagement, as well as each of the customer engagement apps, including Dynamics 365 Marketing, Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service, and the customer relationship management (CRM) capabilities of Dynamics 365 Project Operations. This course will include lecture as well as hands-on labs. Learn the Fundamentals of Dynamics 365 Marketing Get introduced to the Dynamics 365 customer engagement apps Examine Dynamics 365 Marketing Describe Dynamics 365 Marketing capabilities Review Additional Marketing Apps Learn the Fundamentals of Dynamics 365 Sales Explore Dynamics 365 Sales Manage the sales lifecycle with Dynamics 365 Sales Review additional sales apps Learn the Fundamentals of Dynamics 365 Customer Service Examine Dynamics 365 Customer Service Describe Dynamics Customer Service capabilities Review additional customer service apps Learn the Fundamentals of Dynamics 365 Field Service Examine Dynamics Field Service Generate Work Orders in Dynamics 365 Field Service Describe the scheduling capabilities of Dynamics 365 Field Service Examine the inventory management capabilities of Dynamics 365 Field Service Review the asset management capabilities of Dynamics 365 Field Service Learn the Fundamentals of Dynamics 365 Project Operations (CRM) Examine Dynamics 365 Project Operations Describe the sales capabilities of Dynamics 365 Project Operations Plan projects with Dynamics 365 Project Operations Review the resource utilization capabilities of Dynamics 365 Project Operations Additional course details: Nexus Humans MB-910T00 Microsoft Dynamics 365 Fundamentals (CRM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the MB-910T00 Microsoft Dynamics 365 Fundamentals (CRM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Hyper V for engineers training course description This five day course will provide you with the knowledge and skills required to design and implement Microsoft Server Virtualization solutions using Hyper-V and System Center. Please note that due to the nature of the lab / environment build delegates may be required to work in pairs. What will you learn Install and configure the Hyper-V server role. Create virtual machines, create and manage virtual hard disks and work with snapshots. Create and configure virtual machine networks in a Hyper-V environment. Provide high availability for Hyper-V environment by implementing failover clustering. Use System Center 2012 R2 Virtual Machine Manager. Create and manage virtual machines by using VMM. Hyper V for engineers training course details Who will benefit: Anyone designing, implementing, managing and maintaining a virtualization infrastructure. Prerequisites: Supporting Windows server 2012 Duration 5 days Hyper V for engineers training course contents Evaluating the environment for virtualization Overview of Microsoft virtualization, Overview of system center 2012 R2 components, Evaluating current environment for virtualization, Extending virtualization to the cloud environment. Selecting the appropriate virtualization method, Assessing the environment by using MAP. Installing and configuring the Hyper-V role Installing the Hyper-V role, Managing Hyper-V, Configuring Hyper-V settings, Hyper-V Host storage and networking, Installing the Hyper-V server role, Configuring Hyper-V settings, Accessing and managing Hyper-V remotely. Creating and managing virtual hard disks, virtual machines, and checkpoints Creating and configuring virtual hard disks, Creating and configuring virtual machines, Installing and Importing virtual machines, Managing virtual machine checkpoints, Monitoring Hyper-V, Designing virtual machines for server roles and services, Creating and managing virtual hard disks, Creating and managing virtual machines, Importing virtual machines and working with checkpoints monitoring Hyper-V. Creating and configuring virtual machine networks Creating and using Hyper-V virtual switches, Advanced Hyper-V networking features, Configuring and using Hyper-V network virtualization, Creating and using Windows Server 2012 R2 Hyper-V virtual switches, Configuring and using advanced virtual switch features, Configuring Hyper-V Network virtualization. Virtual machine movement and Hyper-V replica Providing high availability and redundancy for virtualization, Implementing virtual machine movement, Implementing and managing Hyper-V replica, Moving Hyper-V storage and virtual machines, Configuring and managing Hyper-V replica. Implementing failover clustering with Hyper-V Overview of failover clustering, Configuring and using shared storage, Implementing and managing failover clustering with Hyper-V, Creating a Hyper-V failover cluster, Managing a Hyper-V failover cluster. Installing and configuring System Center 2012 R2 virtual machine manager Integrating system center and server virtualization, Overview of VMM, Installing VMM, Adding hosts and managing host groups, Installing and configuring System Center 2012 R2 VMM, Managing hosts and host groups. Managing the Networking and storage infrastructure in System Center 2012 R2 VMM Managing networking infrastructure managing storage infrastructure, Managing infrastructure updates, Implementing a network infrastructure, Implementing a storage infrastructure, Managing infrastructure updates. Creating and managing VM using MS System Center 2012 R2 VMM VMM tasks in VMM, Creating, cloning, and converting VMs, Overview of VM updating, Creating a VM and modifying it's properties, Cloning a VM. Configuring and managing the MS System Center 2012 R2 VMM library and library objects Overview of the VMM library, Working with profiles and templates, Configuring and managing the VMM library, Creating and managing profiles and templates. Managing clouds in MS System Center 2012 R2 VMM Introduction to clouds, Creating and managing a cloud, Working with user roles in VMM, Creating a cloud, Working with user roles, Deploying VMs to a private cloud. Managing services in MS System Center 2012 R2 VMM and app controller Understanding services in VMM, Creating and managing services in VMM, Using app controller Creating a service template, Deploying a service and updating a service template, Configuring app controller, Deploying a VM in app controller. Protecting and monitoring virtualization infrastructure Overview of backup and restore options for VM, Protecting virtualization Infrastructure using DPM, Using Operations Manager for monitoring and reporting, Integrating VMM with Operations Manager, Implementing MS System Center 2012 R2 Operations Manager agents, Configuring Operations Manager monitoring components, Configuring Operations Manager integration with System Center 2012 R2 VMM.

Duration 3 Days 18 CPD hours This course is intended for System administrators System engineers Consultants Overview By the end of the course, you should be able to meet the following objectives: Identify the features and benefits of VMware Aria Operations for Logs Determine which VMware Aria Operations for Logs cluster meets your monitoring requirements Describe the VMware Aria Operations for Logs architecture and use cases Deploy and configure a VMware Aria Operations for Logs cluster Use the Explore Logs page to get a deep understanding of log data Create and manage queries Manage VMware Aria Operations for Logs agents and agent Groups Create custom dashboards Explain how to use the VMware Aria Operations for Logs widgets Extend the capabilities of VMware Aria Operations for Logs by adding content packs and configuring solutions Discuss VMware Aria Operations for Logs (SaaS) This three-day course features hands-on training that focuses on deploying, configuring, and managing VMware Aria Operations? for Logs 8.12. You will learn the UI enhancements, features, architecture, use cases, and benefits of VMware Aria Operations for Logs. This course provides you with the knowledge and skills to use VMware Aria Operations for Logs 8.12 to monitor your environment. Course Introduction Introductions and course logistics Course objectives Introduction to VMware Aria Operations for Logs Describe the VMware Aria cloud management platform Describe the VMware Aria? use cases Describe the key capabilities of VMware Aria Operations for Logs Describe the requirements for a log analytics solution Explain the importance of efficient log management Navigate the VMware Aria Operations for Logs UI Describe the various stages of log processing VMware Aria Operations for Logs Architecture and Deployment Identify the minimum requirements for deploying VMware Aria Operations for Logs Explain how to use the VMware Aria Operations for Logs sizing calculator Describe VMware Aria Operations for Logs compatibility with other VMware products Describe the VMware Aria Operations for Logs architecture Explain how to install the VMware Aria Operations for Logs virtual appliance Analyzing Logs Describe the primary functions of the VMware Aria Operations for Logs UI Describe log events Use Explore Logs for understanding and analyzing the log data VMware Using Dashboards Alerts and Reports Create VMware Aria Operations for Logs custom dashboards Describe how to use the VMware Aria Operations for Logs widgets Configure alerts Explain how to view and manage reports Administering VMware Aria Operations for Logs Describe user access control in VMware Aria Operations for Logs Describe user management Configure VMware Aria Operations for Logs settings Managing Data Sources and Content packs Describe how to integrate VMware Operations for Logs with VMware Aria Operations for Logs Install and manage content packs Manage certificates Install and manage agents for VMware Aria Operations for Logs Describe the VMware Aria Operations for Logs Importer VMware Aria Operations for Logs Integrations Describe how to integrate VMware Operations for Logs with VMware Aria Operations for Logs Discuss the advantages of integrating VMware Operations for Logs with VMware Aria Operations for Logs Discuss the advantages of using the vSAN content pack Explain how to configure the NSX content pack VMware Aria Operations for Logs (SaaS) Explain the VMware Aria Operations for Logs (SaaS) architecture Describe the ingestion options for Aria Operations for Logs (SaaS) Discuss integration with on-premises Aria Operations for Logs

Duration 2 Days 12 CPD hours This course is intended for Experienced system administrators and consultants, application owners, and system architects Overview By the end of the course, you should be able to meet the following objectives: Use the applications to group objects Create the logical groups of objects in the vRealize Operations environment Create and design advanced dashboards Discuss about widget and its settings Define a vRealize Operations policy Outline the components of a vRealize Operations policy Create the custom alerts Describe the troubleshooting workbench Review the advanced capacity concepts Discuss the what-if analysis scenarios Describe how to integrate vRealize Operations with VMware vRealize© Suite products Import the VMware vRealize© Network Insight? applications Describe the super metrics use cases Outline the vRealize Operations REST API architecture Discuss the vRealize Operations traversal spec Create and query objects using the REST API This two-day hands-on training course provides advanced knowledge, skills, and tools to achieve competency in operating VMware vRealize© Operations? 8.X. This course explains the design and creation of advanced dashboards, capacity concepts, and the REST API with real-world use cases. Course Introduction Introduction and course logistics Course objectives Custom Groups and Applications Outline the use cases for custom groups Create the custom groups Assign the objects to custom groups Identify the use cases for applications Create the custom applications Identify the vRealize Network Insight applications Custom Dashboard Design Design the dashboards Discuss the types of widgets and widget?s settings Select the widgets based on the scenario Explain the advanced dashboards Discuss the use cases of dashboards Custom Policies Outline the components of a vRealize Operations policy Review the policies applied to the objects in vRealize Operations Outline how the policy hierarchy is implemented Design a vRealize Operations Policy Understand how a policy supports the business objectives Alerts, Symptoms and Troubleshooting workbench Identify the use case for custom alerts and symptoms Create the custom alerts and symptoms Access the troubleshooting workbench feature Use the troubleshooting workbench feature to identify problems Outline the metric correlation options in vRealize Operations Capacity Models and What-if Scenarios Review the capacity planning concepts Describe the demand based and allocation-based model Discuss the use cases of capacity models Discuss the use cases of what-if analysis scenarios vRealize Operations integration Integrate vRealize Operations with products in vRealize Suite Identify the advantages of integrating vRealize Operations with vRealize Log Insight Import the vRealize Network Insight applications Configure the integration with vRealize Automation Super Metrics Create super metrics Explain the depth value Discuss the use cases of super metrics vRealize Operations REST API Outline the REST API architecture Navigate the REST API landing page Discuss the Swagger response codes Explain the vRealize Operations traversal specification Create and query objects using the REST API Discuss some of the examples of the REST API

Duration 2 Days 12 CPD hours This course is intended for Network professionals and who design, build, operate, manage, and troubleshoot software-defined networking and security, and application owners who need visibility across multi-cloud environments Overview By the end of the course, you should be able to meet the following objectives: Explain the features and architecture of VMware Aria Operations for Networks Describe the VMware Aria Operations for Networks installation processes and requirements Navigate the VMware Aria Operations for Networks GUI Recognize major use cases for VMware Aria Operations for Networks and their benefits Deploy VMware Aria Operations for Networks Use VMware Aria Operations for Networks to monitor, operate, analyze, and troubleshoot the infrastructure supporting your applications This two-day, hands-on course gives you the skills to deploy and use VMware Aria Operations? for Networks to ensure an optimized, highly available, and secure infrastructure for your applications. You will learn the features, components, architecture, and benefits of VMware Aria Operations for Networks and how to use it to simplify daily operation and troubleshooting tasks. Course Introduction Introductions and course logistics Course objectives Introduction to VMware Aria Operations for Networks Identify the use cases for VMware Aria Operations for Networks Access the VMware Aria Operations for Networks Home page View VMware Aria Operations for Networks entity data Perform searches for specific entity data Create entity search queries Find and use event data VMware Aria Operations for Networks Architecture and Components Identify the components of VMware Aria Operations for Networks Describe the function of each component and how the components interact Check the health of VMware Aria Operations for Networks components VMware Aria Operations for Networks Installation Deploy VMware Aria Operations for Networks components Configure the pairing relationship between the platform VM and the collector VM Troubleshoot platform VM and collector VM configuration problems Explain how data sources export flow information Add VMware vCenter Server© to VMware Aria Operations for Networks Add a VMware NSX to VMware Aria Operations for Networks Configure IPFIX Distinguish between the mechanisms used to scale VMware Aria Operations for Networks Select the appropriate scaling mechanism for your environment Describe how clusters are expanded Integrate VMware Aria Operations with VMware Aria Operations for Networks Import a VMware Aria Operations for Networks instance into VMware Aria Suite Lifecycle VMware Aria Operations for Networks Use Cases Explain use cases for VMware Aria Operations for Networks Create VMware Aria Operations for Networks applications Perform application discovery Plan and optimize micro-segmentation and security for applications Explain the use of flow analytics Use flow information from physical devices in security planning Generate virtual machine path topologies between entities using flows Extract useful information from path topologies Validate NSX deployments Monitor and troubleshoot NSX events Operations and Troubleshooting Common Issues Perform VMware Aria Operations for Networks operations by using VMware vSphere© tags Use the flow analytics dashboards to perform flow analysis Set and configure Intents to identify aberrations in the behaviour of entities Use VMware Aria Operations for Networks tools to troubleshoot common problems Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware Aria Operations for Networks: Install, Configure, Manage [V6.8] training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware Aria Operations for Networks: Install, Configure, Manage [V6.8] course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for The CCSP is ideal for IT and information security leaders responsible for applying best practices to cloud security architecture, design, operations and service orchestration. Overview Upon completing this course, the participants will gain valuable knowledge and skills including the ability to: - Successfully pass the CCSP exam. - Understand the fundamentals of the cloud computing architecture framework. - Understand security challenges associated with different types of cloud services. - Identify and evaluate security risks for their organization?s cloud environments. - Select and implement appropriate controls to ensure secure implementation of cloud services. - Thoroughly understand the 6 essential core domains of the CCSP common body of knowledge: 1. Architectural Concepts & Design Requirements 2. Cloud Data Security 3. Cloud Platform & Infrastructure Security 4. Cloud Application Security 5. Operations 6. Legal & Compliance The goal of the course is to prepare professionals for the challenging CCSP exam by covering the objectives of the exam based on the six domains as defined in the (ISC)2 CCSP common body of knowledge. 1 - Architectural Concepts and Design Requirements Cloud Computing Concepts Cloud Reference Architecture Cloud Computing Security Concepts Design Principles of Secure Cloud Computing Trusted Cloud Services 2 - Cloud Data Security CSA (Cloud Security Alliance) Cloud Data Lifecycle Cloud Data Storage Architectures Data Security Strategies Data Discovery and Classification Technologies Protecting Privacy and PII (Personally Identifiable Information) Data Rights Management Data Retention, Deletion, and Archiving Policies Auditability, Traceability, and Accountability of Data Events 3 - Cloud Platform and Infrastructure Security Cloud Infrastructure Components Cloud Infrastructure Risks Designing and Planning Security Controls Disaster Recovery and Business Continuity Management 4 - Cloud Application Security The Need for Security Awareness and Training in application Security Cloud Software Assurance and Validation Verified Secure Software SDLC (Software Development Life Cycle) Process Secure SDLC Specifics of Cloud Application Architecture Secure IAM (Identity and Access Management) Solutions 5 - Operations Planning Process for the Data Center Design Installation and Configuration of Physical Infrastructure for Cloud Environment Running Physical Infrastructure for Cloud Environment Managing Physical Infrastructure for Cloud Environment Installation and Configuration of Logical Infrastructure for Cloud Environment Running Logical Infrastructure for Cloud Environment Managing Logical Infrastructure for Cloud Environment Compliance with Regulations and Controls Risk Assessment for Logical and Physical Infrastructure Collection, Acquisition, and Preservation of Digital Evidence Managing Communication with Stakeholders 6 - Legal and Compliance Legal Requirements and Unique Risks within the Cloud Environment Relevant Privacy and PII Laws and Regulations Audit Process, Methodologies, and Required Adaptions for a Cloud Environment Implications of Cloud to Enterprise Risk Management Outsourcing and Cloud Contract Design Vendor Management

Coming soon! Embark on a transformative odyssey into operational leadership with our Level 5 Operations Department Manager course. Meticulously designed for individuals venturing into the role of an Operations Department Manager, whether through recent recruitment or a well-deserved promotion, this program is a gateway to acquiring advanced skills and unique insights crucial for success in the realm of operations.

Overview The eight 1/2 day Support Manager course is uniquely created to provide training on the fundamentals of management relative to the support environment, and to enhance the inherent skills and knowledge of the support manager. This course focuses specifically on the most common management elements that occur in the technical support centre including, managing customer satisfaction, operations and team performance management and facilitating a team while managing a dynamic service product. This course offers support managers the opportunity to develop and refine their technology support leadership skills enabling them to effectively manage the challenges of the most complex support centres. Who Should Attend The Support Manager course is for managers who have at least six months management experience and have received some basic management training. Requirements The course begins with a review and quiz on a set of pre-class reading materials. These materials are sent to each participant two weeks prior to the class start date. Participants are strongly encouraged to register at least two weeks in advance to allow time to complete these pre-class assignments. Each participant is required to bring the pre-class reading materials as well as a notebook computer with a USB port and with Microsoft Excel, Word and PowerPoint installed. These will be used as tools during the course. All other materials and tools will be provided. Homework is assigned for most evenings of the course. Please plan for study time outside of class. Some of the training objectives… Manage dynamics of change within the support centre Enhance leadership skills Effective staff utilisation Increase support centre morale and retention