77 Operational Excellence courses delivered Online

In this course, you will learn about the fundamentals of six Sigma methodology, a globally recognised standard for enhancing operational excellence. You will learn how to identify and eliminate process defects, reduce waste and optimise efficiency. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand the fundamentals of six sigma and lean six sigma Gain knowledge about the history and methodology of lean six sigma and six sigma Know why focusing on quality is important Understand the DMAIC (define, measure, analyze, improve, and control) process Understand the fundamentals of the project charter Recognise the purpose and importance of the project charter Know how to write problem statements and goal statements Gain knowledge about the process of VOC capture Know how to design and monitor a data collection plan Identify the key YS, process stability and capability Know how to perform gap analysis and root cause analysis Learn how to develop and implement potential solutions Know how to create a SIPOC map, fishbone diagram and control charts Understand the application of the lean six sigma yellow belt through a case study Six Sigma - Yellow Belt Certification Course Overview This Six Sigma Yellow Belt Course is ideal for project managers or process improvement specialists who want to learn more about the Six Sigma Yellow Belt program in order to incorporate it within their organization or enhance their problem-solving skills. You will learn about the fundamentals of six sigma and lean six sigma, as well as their history and methodology. This course will help you comprehend the DMAIC (define, measure, analyze, improve, and control) process and construct a SIPOC (suppliers, inputs, process, outputs, customers) map that will enhance the quality of the outcomes that business procedures generate. Additionally, you will acquire the project charter designing knowledge and skills necessary to launch a successful project. Finally, you will engage in a case study that will educate you about the application of the lean six sigma yellow belt and help you become competent in process management. Upon successful completion of this course, you will acquire the knowledge and skills necessary to comprehend the quality standards for Six Sigma and Lean Six Sigma processes. Upon successful completion of this Six Sigma Yellow Belt Course, you will be equipped with various skills and knowledge regarding six sigma and lean management processes that will enable you to build a productive career in this field. Who should take this course? This Six Sigma Yellow Belt Course is primarily aimed at: Project managers Team leaders Quality managers Process improvement professionals Anyone working in the management sector Anyone interested to learn about Six Sigma and Lean However, this course is not restricted to any single profession or field of work. This course can also benefit anyone who wants to implement Six Sigma and Lean management within their organisation. Entry Requirements There are no academic entry requirements for this Six Sigma Yellow Belt Course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Six Sigma Yellow Belt Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Course Curriculum Introduction Introduction What is The Purpose of This Course Fundamentals Of Lean Six Sigma Quality What is Quality Why a Focus on Quality is Important The 7 Tools of Quality Lean What is Lean History of Lean VA vs. NVA Creating Value Process Six Sigma What is Six Sigma History of Six Sigma Good Quality vs. Six Sigma Quality Six Sigma in Action Belts & Roles DMAIC Overview Y = f(x) Pre-Project Activities Tollgate Scenario Define Purpose of Define Project Charter Project Charter: Project Name Project Charter: Problem Statement Project Charter: Business Case Project Charter: Goals Statement Project Charter: Scope Project Charter: Roles Project Charter: Timeline Project Plan Stakeholder Analysis Communication Plan SIPOC Mapping VOC Capture VOC Capture: Who is Our Customer VOC Capture: Interviews VOC Capture: Point of Use Observation VOC Capture: Focus Groups VOC Capture: Surveys VOC Capture: Kano Analysis VOC Capture: CTQ Tree Define Tollgate Measure Purpose of Measure Map Out The Process Data Collection Plan Data Collection Identify The Key Ys MSA Check Process Stability & Capability Measure Tollgate Analyse Purpose of Analyse Root Cause Analysis: An Introduction RCA: Fishbone Diagram RCA: 5 Whys Identify The Key Xs Control Impact Matrix Analyse The Process Gap Analysis Analyse Tollgate Improve Purpose of Improve Develop Potential Solutions Solution Selection: An Introduction SS: Solution Selection Matrix SS: Multivoting Pilot Test Implementation Plan Implement Solution Map New Process Improve Tollgate Control Purpose of Control Control Plan Control Measures Control Charts Documentation Update Benefits Realisation Close Project Case Study Case Study Example of LSS YB Being Deployed Close Out Review of Key Learnings Hints and Tips Exam Thank You Supplementary Resources Supplementary Resources - Six Sigma - Yellow Belt Certification Assessment Assessment - Six Sigma - Yellow Belt Certification Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Delegation isn’t about offloading tasks—it’s about elevating performance. The Delegation: 20-in-1 Premium Online Courses Bundle is built for leaders, managers, and coordinators ready to drive results through strategic distribution of work and people management. If you're aiming for leadership roles or operational excellence, this is the bundle that puts you on every shortlist. Description Effective delegation is one of the most in-demand leadership skills across industries—from manufacturing to marketing, logistics to tech. Employers want candidates who can manage projects, lead teams, and make smart use of time and talent. This bundle proves you have what it takes to step into authority with confidence. With 20 high-impact certifications, you'll be equipped for supervisory, project management, or operations-focused roles in organisations of any size. It’s an unmatched package for those who want to stand out without breaking the bank. Roles are filling fast—don't miss the chance to be the hire who knows how to lead, not just do. FAQ Q: What jobs can this help me get? A: Team leader, project coordinator, operations manager, team supervisor, workflow analyst, or production planner. Q: Which industries is this relevant to? A: Business operations, logistics, manufacturing, HR, corporate training, and SME management. Q: Will I receive certificates for each course? A: Yes—20 individual certificates will strengthen your CV and LinkedIn profile. Q: Can beginners take this bundle? A: Absolutely. It’s perfect for those starting out or transitioning into leadership roles. Q: How flexible is access? A: Learn entirely at your own pace with lifetime access.

Step into leadership with confidence. The Manager Training: 20-in-1 Premium Online Courses Bundle equips aspiring and current managers with a suite of strategic, interpersonal, and operational skills essential for today’s job market. Whether you aim to climb the ladder in corporate management, team leadership, or project coordination, this bundle places you a cut above the rest. Description In a saturated job market, generic qualifications no longer stand out. This all-in-one bundle gives you a targeted advantage—ideal for professionals pursuing roles in operations, compliance, HR, project delivery, or team leadership. From crisis management to communication finesse, every course is selected to sharpen skills that employers actively seek. If you're aiming to break into management or earn that next promotion, this collection is built for you. With 20 courses bundled together, it's a fraction of the cost you'd pay elsewhere—without compromising quality or relevance. Think of it as your career accelerator, wrapped into one expertly curated package. Don't let this opportunity pass you by while others advance. FAQ Q: Who is this bundle ideal for? A: Team leads, supervisors, project coordinators, HR staff, and anyone looking to transition into or grow in a management role. Q: What industries does this apply to? A: Corporate offices, healthcare, construction, IT, government, education, logistics, and virtually any sector that values leadership and operational excellence. Q: Will I receive a certificate for each course? A: Yes, each course is individually certified, making your CV shine across 20 competencies. Q: How long will I have access? A: You’ll enjoy full, unrestricted access. Learn at your own pace—no pressure. Q: Is this beginner-friendly? A: Absolutely. Whether you’re a new manager or brushing up old skills, this bundle is designed to meet you where you are.

Master the art of running efficient and effective operations with this Advanced Diploma in Operations Management, designed for professionals aiming to refine their strategic approach. This course delves into the essentials of managing resources, optimising processes, and elevating productivity, ensuring you grasp the mechanics behind successful organisational operations. Whether you're overseeing supply chains or leading project delivery, the course sharpens your ability to make informed decisions that keep businesses ticking smoothly. Delivered entirely online, this CPD-accredited diploma fits seamlessly into your busy schedule without the need for physical attendance. With content carefully crafted to challenge your thinking and broaden your management perspective, it provides a valuable addition to your professional toolkit. Prepare to enhance your career prospects through a deeper understanding of operational excellence, all while enjoying learning that’s engaging, insightful, and refreshingly free from clichés. Course Curriculum: Module 01: Introduction to Operations Management Module 02: Project Management Module 03: Business Development and Succession Planning Module 04: Process Management Module 05: Supply Chain Management Module 06: Planning & Forecasting Operations Module 07: Procurement & Purchasing Management Module 08: Manufacturing & Delivery Operations Module 09: Quality Management Module 10: Managing Risk and Recovery Module 11: Performance Management Module 12: Talent Management Module 13: Communication Skills Module 14: Negotiation Techniques Module 15: Conflict Management Module 16: Stress Management Module 17: Time Management Module 18: Business Environment Module 19: Business Writing Skills Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Operations Management - Advanced Diploma - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 15 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Operations Management - Advanced Diploma - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Operations Management - Advanced Diploma - CPD Accredited training.

Level 7 QLS Endorsed Diploma | 180 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support

Course Overview This comprehensive course in Supply Chain Management, Purchasing & Procurement equips learners with the essential knowledge to understand, analyse, and optimise supply chain functions. It covers the full spectrum of the supply process—from supply chain fundamentals and logistics planning to procurement cycles and supplier relationship management. Learners will gain insights into the critical drivers of supply chain performance, effective purchasing techniques, and risk mitigation strategies. By the end of the course, participants will be able to evaluate supply chain efficiency, manage procurement processes with confidence, and contribute to organisational success through strategic sourcing. Whether you are looking to start a career in this field or elevate your existing role, this course provides a structured foundation to support long-term career growth and operational excellence. Course Description The Supply Chain Management, Purchasing & Procurement course delves into key topics such as transport management, quality control, inventory strategies, and e-procurement systems. Through carefully structured modules, learners explore how to manage supplier relationships, develop category strategies, and navigate the complexities of competitive bidding. Emphasis is placed on understanding logistics frameworks, procurement tools, and risk analysis within global supply chains. The curriculum also highlights the pivotal role procurement plays in organisational success and how purchasing decisions impact overall business performance. Learners will be guided through the intricacies of purchasing toolkits, contract management, and process improvement, enhancing their ability to identify cost-saving opportunities and align supply activities with business objectives. By the end of this course, students will be well-prepared to operate effectively within a wide range of supply chain and procurement functions. Course Modules: Module 01: Supply Chain Basics Module 02: Supply Chain Drivers Module 03: Introduction to Logistic Management Module 04: Planning Framework for Logistics Module 05: Transport Management Module 06: Role of Procurement in an Organisation Module 07: The Purchasing Cycle Module 08: Purchasing Toolkits Module 09: Managing Competitive Bids Module 10: Quality Management Module 11: Supplier Relationship Management Module 12: Analysing and Reducing Risk in the Supply Chain Module 13: Improving Efficiency and Accuracy Module 14: Category Management Module 15: Inventory Management Module 16: E-Procurement (See full curriculum) Who is this course for? Individuals seeking to build a strong understanding of supply chain and procurement operations. Professionals aiming to progress into purchasing, logistics, or supplier management roles. Beginners with an interest in supply chain, logistics, or business operations. Business owners or entrepreneurs wanting to manage procurement functions more effectively. Career Path Supply Chain Analyst Procurement Officer Purchasing Manager Logistics Coordinator Inventory Controller Vendor Relationship Manager Operations Executive Category Manager

Step into the dynamic landscape of modern retail with our Deputy Stores Manager Course, designed to shape confident, knowledgeable leaders ready to oversee operations across various retail settings. This course explores everything from retail strategy and consumer psychology to supply chain management and store security procedures—delivering the full scope of what it takes to manage a store efficiently. Through a structured, module-based journey, you’ll delve into retail pricing, brand management, sales processes, location selection, and much more, all tailored to the demands of today's fast-moving consumer environment. With a strong focus on operational excellence and people management, this course is ideal for those aiming to develop their strategic thinking, decision-making, and customer engagement skills. From negotiating supplier deals to understanding the nuances of consumer behaviour, each module is designed to build your confidence and competence as a deputy manager. Whether you’re working your way up the ladder or stepping into a new leadership role, this course will equip you with knowledge that supports day-to-day responsibilities and long-term growth within the retail sector. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07: Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Deputy Stores Manager training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Deputy Stores Manager training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

Business Development Course Overview This Business Development course provides a comprehensive foundation in key areas essential for driving organisational growth and operational excellence. Learners will explore critical topics such as succession planning, process and supply chain management, strategic analysis, and effective communication. The course equips participants with the skills needed to manage projects, lead teams, and optimise retail pricing and procurement strategies. Through a focus on developing negotiation, marketing, and conflict management skills, learners will gain the confidence to represent their organisation effectively and make informed decisions. By the end of this course, participants will be prepared to contribute strategically to business growth, operational planning, and risk management, enhancing their professional capabilities and career prospects. Course Description This detailed course covers a wide spectrum of business development areas designed to enhance learners’ understanding of how to grow and sustain a successful organisation. Topics include planning and forecasting operations, supply chain oversight, quality management, and project coordination. Participants will delve into strategic product scope, analysis, and multi-channel selling techniques, alongside essential soft skills such as negotiation, communication, and business etiquette. The learning experience emphasises the development of management competencies, talent and time management, and approaches to conflict resolution. Learners will also engage with modules on marketing fundamentals and risk management, ensuring a well-rounded grasp of business dynamics. This course is ideal for those wishing to elevate their strategic thinking and leadership skills within diverse professional environments. Business Development Curriculum Module 01: Business Development and Succession Planning Module 02: Process Management Module 03: Supply Chain Management Module 04: Planning & Forecasting Operations Module 05: Procurement & Purchasing Management Module 06: Project Management Module 07: Retail Pricing Module 08: Business Analysis Planning and Monitoring Module 09: Strategic Analysis and Product Scope Module 10: Quality Management Module 11: Management Skills for Leading Your Team Module 12: Selling in Multiple Channels Module 13: Representing Your Boss and Company Module 14: Preparing for Brainstorming Module 15: Generating Solutions (I) Module 16: Generating Solutions (II) Module 17: Analyzing Solutions Module 18: Selecting a Solution Module 19: Negotiation Techniques Module 20: Communication Skills Module 21: Skills of an Effective Administrator Module 22: What is Marketing? Module 23: Common Marketing Types (I) Module 24: Common Marketing Types (II) Module 25: Conflict Management Module 26: Talent Management Module 27: Time Management Module 28: Managing Risk and Recovery Module 29: Business Etiquette (See full curriculum) Who Is This Course For? Individuals seeking to enhance their business growth and development skills. Professionals aiming to progress into leadership or management roles. Beginners with an interest in business operations and strategic planning. Team leaders and administrators looking to improve communication and negotiation skills. Career Path Business Development Manager Project Coordinator Supply Chain Analyst Procurement Officer Marketing Executive Operations Manager Sales Manager Team Leader or Supervisor

Business Process Management: Business Process Management Are you interested in pursuing a career in business process management? Our thorough training programme in business process management is intended to provide students with advanced knowledge and abilities in the field. This Business Process Management course will provide you with a thorough understanding of Business Process Management. also, the Business Process Management course describes various important concepts and strategies for using it. This Business Process Management course teaches how to evaluate and process enterprise systems architectures. Moreover, the Business Process Management course provides different methodologies and business process management techniques. To improve your career, enrol in this Business Process Management course right now! Learning Outcome of Business Process Management After completing the Business Process Management course, learners will know about: Introduction to business process management and how to evaluate enterprise systems architectures. The business process modelling foundation is a part of the Business Process Management course. This Business Process Management course teaches the process orchestrations, process choreographies and properties of business processes. Architectures and methodologies all are explained in this Business Process Management course. Business Process Management methodology is also included in our Business Process Management course. Special Offers of this Business Process Management: Business Process Management Course This Business Process Management: Business Process Management Course includes a FREE PDF Certificate Lifetime access to this Business Process Management: Business Process Management Course Instant access to this Business Process Management: Business Process Management Course Get FREE Tutor Support to this Business Process Management: Business Process Management Course Business Process Management: Business Process Management Elevate your expertise with our Business Process Management course, designed to give you a comprehensive understanding of essential BPM concepts and strategies. This Business Process Management course delves deep into methodologies, offering practical techniques to streamline operations and improve efficiency. Learn how to evaluate and optimize enterprise system architectures, ensuring your organization’s processes are robust and agile. With this Business Process Management course, you'll gain the skills needed to implement effective strategies and drive organizational success. Whether you’re looking to advance your career or improve your business, this Business Process Management course is your gateway to operational excellence. Who is this course for? Business Process Management: Business Process Management Our Business Process Management courses are for anyone who wants to enhance their skills and stay relevant in the job market. Requirements Business Process Management: Business Process Management To enrol in this Business Process Management Course, students must fulfil the following requirements. To join in our Business Process Management Course, you must have a strong command of the English language. To successfully complete our Business Process Management Course, you must be vivacious and self driven. To complete our Business Process Management: Business Process Management Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Business Process Management: Business Process Management Course. Career path Business Process Management: Business Process Management Enrolling in our Business Process Management courses will open up a wide range of job options for you in different sectors.

This comprehensive course on AWS Certified Cloud Practitioner (CLF-C01) empowers you to fast-track your IT career. Gain in-depth knowledge of cloud computing, AWS services, and architectural concepts. With hands-on labs, quizzes, and real practice exams, you will confidently build cost-effective, fault-tolerant IT solutions on the AWS Cloud.