This Know Your Customer (KYC) Training course provides a comprehensive overview of KYC concepts and compliance. It will define KYC, explain its importance, and provide key insights into customer due diligence, anti-money laundering regulations, and data privacy.
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The Science of Performance The concept of performance takes up a central place in our world. It is one of the key metrics in our lives and has a prominent place, even at an early age. It is considered in school, sports, relationships, work, and of course, projects. In this session, we'll leverage history, current events, experiential learning, and science to explain what performance is, what drives it, and most importantly, what that means for you and any person at work. We'll consider a number of experiments, designed to drive value against today's challenges. From creating "intensity without pressure" to encouraging every colleague to play a "game of impact";, attendees will leave with a foundation from which to thoughtfully tweak their own operating models, performance, and experience. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.
The Mindset, Culture, and Muscles Of Business Agility The world is changing more rapidly than ever before. Organizations of every size are overwhelmed by the pace of change and are being constantly challenged to understand & react to the major disruptions in the marketplace and in their organizations. High-performing and adaptable organizations that leverage, lead, and thrive in this ambiguous and unpredictable market will be in the best position to win with their customers. We call this business agility; the set of organizational capabilities, behaviors, and ways of working that affords your business the freedom & flexibility to achieve its purpose - no matter what the future brings. In this talk, Ahmed Sidky will highlight the mindset and culture necessary to endure the journey of improving your company's Business Agility. Business Agility is not something an organization has or doesn't, it is more like fitness or athletic performance, your organization can increase its agility with intentional, deliberate, and disciplined effort. So using the Domains of Business Agility (published by the Business Agility Institute) Ahmed will explain the 12 different muscles that an organization needs to exercise in order to increase its agility. What You Will Learn: A deeper understanding of agility as it pertains to the entire organization not just a project delivery framework The essential relationship between business agility and customer-centricity 12 key areas of focus to increase business agility - grouped into 4 groups (Leadership, Individuals, Operations and Enablers) People are the most powerful and agile part of any organization. People ignite and sustain business agilit
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Our comprehensive short course will equip you with the knowledge and skills to understand the nature and role of organizational structure, explore different models of organizational structure, and understand the determinants and elements of organizational structure. Discover the types of organizational structure and gain a deep understanding of the nature of employee relationships within an organization. Enroll now and take the first step towards becoming a master of organizational structure. After the successful completion of the course, you will be able to learn about the following, Understand the nature and role of the Organisational Structure. Explain different models of Organisational Structure. Explore Organisational Structure's Determinants. Understand elements of Organisational Structure. Explore Types of Organisational Structure. Understand the Nature of Employees' Relationships. Our comprehensive short course will equip you with the knowledge and skills to understand the nature and role of organizational structure, explore different models of organizational structure, and understand the determinants and elements of organizational structure. Discover the types of organizational structure and gain a deep understanding of the nature of employee relationships within an organization. Enroll now and take the first step towards becoming a master of organizational structure. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding Organisational Structure Self-paced pre-recorded learning content on this topic. Understanding Organisational Structure Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Business Owners Managers and Supervisors Human Resources Professionals Organizational Development Practitioners Management Consultants Project Managers Team Leaders Operations Managers Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
The Warehouse & Logistics Course provides a thorough understanding of the logistics industry, focusing on the key processes that keep goods flowing smoothly from one point to another. With a focus on efficiency, organisation, and safety, this course introduces learners to the fundamentals of warehouse management, inventory control, transportation, and supply chain operations. Designed to give you the knowledge needed to operate confidently in this fast-paced field, it offers insight into effective strategies for managing stock, optimising warehouse layouts, and ensuring compliance with safety regulations. As the demand for logistics professionals continues to grow, this course offers an excellent opportunity to develop the expertise required for a range of roles in warehouse operations and logistics management. Whether you are looking to advance your career or simply gain a deeper understanding of how the logistics industry operates, this course offers a solid foundation. With up-to-date knowledge of industry trends and practices, you’ll be ready to tackle the challenges that come with the constantly evolving world of warehousing and logistics. Get ready to enhance your understanding and prepare for a future in a high-demand sector. This bundle includes the following courses: Course 01: Warehouse Operative Course 02: Transport And Logistic Key Features Accredited by CPD Instant e-certificate Fully online, interactive Warehouse & Logistics course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Warehouse & Logistics course to excel! How You will be Benefited from Warehouse & Logistics Bundle All through this self-paced training, you will get engaging learning materials and acquire the necessary knowledge to work with various concepts to gain a competitive advantage in the employment market. Accreditation All of our courses included in this Warehouse & Logistics bundle are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Warehouse & Logistics course, you will immediately be sent digital certificates for the bundle courses. Who is this course for? Anyone with a knack for learning new skills can take this Warehouse & Logistics bundle. Requirements There are no formal requirements for this bundle courses to be enrolled. Career path This Warehouse & Logistics bundle of courses will help you to uplift your career. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.
Designed for athletes, coaches and anyone involved in sports, this course provides essential skills and knowledge to handle injuries and emergencies. You will know how to assess injuries, administer CPR, and deal with common sports related injuries like sprains, strains and fractures. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Know what sports first aid is and why it is vital Understand the role of the sports coach or the first responder to injuries Identify the best practices for injury and illness prevention Discover the most common injuries in terms of sports casualties Learn about some serious injuries and how to treat and prevent them Learn about the injuries that can occur during outdoor activities Know how to administer first aid and lead rescue operations in case of water sports Learn how to perform CPR and how to use AED Learn how to report injuries, including how to comfort and reassure the injured person Know how to evaluate an injury and check for pre-existing health issues Learn how to manage and prevent an injury Sports First Aid Course Overview If you are a sports coach, knowing how to respond to a first-aid situation swiftly and safely is a crucial element of your job. This reaction could make a big difference in how your team recovers in the weeks after the disaster. This Sports First Aid Course Online is tailored to provide you with the necessary first aid skills to deal with a wide range of sudden sports casualties on the field. The principles of first aid, an introduction to first aid supplies, types of sports injuries, injury treatment, and sports injury prevention are all covered in our Sports First Aid course. One of the most important life skills that everyone should have is first aid. Knowing what to do in an emergency first aid situation can make a difference between life and death. Sports injuries can occur at any level of participation, from recreational leagues for children to professional teams. While some have access to athletic trainers or full-time medical personnel, others don't. Therefore, it is extremely important for all sports personnel to be trained in first aid because rapid and effective First Aid can make a major difference in how quickly and effectively an athlete recovers from an injury. Upon successful completion of this Sports First Aid Course Online, you will have the confidence to deal with any sports casualties with utmost care. Who should take this course? This Sports First Aid Course Online is ideal for: Sports Coach Athlete PE Teacher Referee Personal Trainer Gym staff Parents This training is not limited to a specific profession. It may also be valuable to a broader audience of people involved in sporting activities or who want to learn more about sports first aid in order to help themselves and others. Entry Requirements There are no academic entry requirements for this Sports First Aid Course Online, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Sports First Aid Course Online assesses learners through multiple-choice questions (MCQs). Upon completing the modules, learners must answer MCQs to complete the assessment procedure. In the assessment pass mark is 60%. Course Curriculum How IT Works How IT Works Module 1: What is Sports First Aid Module 1: What is Sports First Aid Module 2: Common Injuries Module 2: Common Injuries Module 3: Severe Injuries Module 3: Severe Injuries Module 4: Injuries During Outdoor Activities Module 4: Injuries During Outdoor Activities Module 5: First Aid for Water Sports Module 5: First Aid for Water Sports Module 6: First Aid Priorities Module 6: First Aid Priorities Module 7: Injury Evaluation Module 7: Injury Evaluation Module 8: Injury Management Module 8: Injury Management Module 9: Sports Injury Prevention Module 9: Sports Injury Prevention Module 10: Conclusion Module 10: Conclusion Assessment Assessment - Sports First Aid Online Training Course Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org
Do you want to learn basic Linux system administration using real-world applied learning? Do you want to learn how to install and configure a Linux server? Do you prefer learning using hands-on as opposed to just a lecture and quiz? If you have answered yes to these questions, then you have chosen the right course.
[vc_row][vc_column][vc_column_text] Description: Do you work from home or need to make telephone calls for your job? Does your telephone etiquette need improving? This Professional Telephone Receptionist Course is ideal for aspiring receptionists, or telephone receptionists who wish to build their skills for career advancement. Communication and customer service is an essential skill in any industry. Whether face to face or on the phone, being able to communicate professionally is a crucial aspect of any receptionist role. Throughout this telephone receptionist training course, you will learn how to be an effective communicator and will learn fundamental verbal communication techniques. You will also learn essential time management and telephone skills for communicating with clients and colleagues on the telephone. Different forms of communication will also be explored in this course, and you will also look into the challenges teleworkers face. Whether you're a call centre agent or professional receptionist, you will be a communication expert and more confident person on completion of this communication skills training course. Who is the course for? Home-based receptionist and any communication or administrative specialists who need to learn how to become expert or professional with their telephone communication skills. People who have an interest in learning how to become their own professional receptionist. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Professional Telephone Receptionist Course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Contact Operator Customer Service Representative Home-based Professional Information Center Expert Telemarketer and telesales Telephone Researcher [/vc_column_text][/vc_column][/vc_row] Professional Telephone Receptionist Course Module One - Getting Started 00:30:00 Module Two - Core Skills Required 01:00:00 Module Three - Self-Management (I) 01:00:00 Module Four - Self-Management (II) 01:00:00 Module Five - Time Management (I) 01:00:00 Module Six - Time Management (II) 01:00:00 Module Seven - Organizing and Planning (I) 01:00:00 Module Eight - Organizing and Planning (II) 01:00:00 Module Nine - Communication (I) 01:00:00 Module Ten - Communication (II) 01:00:00 Module Eleven - Additional Challenges 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Professional Telephone Receptionist Course - Activities 00:00:00 Mock Exam Mock Exam- Professional Telephone Receptionist Course 00:20:00 Final Exam Final Exam- Professional Telephone Receptionist Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00