[vc_row][vc_column][vc_column_text] Description: Do you work from home or need to make telephone calls for your job? Does your telephone etiquette need improving? This Professional Telephone Receptionist Course is ideal for aspiring receptionists, or telephone receptionists who wish to build their skills for career advancement. Communication and customer service is an essential skill in any industry. Whether face to face or on the phone, being able to communicate professionally is a crucial aspect of any receptionist role. Throughout this telephone receptionist training course, you will learn how to be an effective communicator and will learn fundamental verbal communication techniques. You will also learn essential time management and telephone skills for communicating with clients and colleagues on the telephone. Different forms of communication will also be explored in this course, and you will also look into the challenges teleworkers face. Whether you're a call centre agent or professional receptionist, you will be a communication expert and more confident person on completion of this communication skills training course. Who is the course for? Home-based receptionist and any communication or administrative specialists who need to learn how to become expert or professional with their telephone communication skills. People who have an interest in learning how to become their own professional receptionist. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Professional Telephone Receptionist Course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Contact Operator Customer Service Representative Home-based Professional Information Center Expert Telemarketer and telesales Telephone Researcher [/vc_column_text][/vc_column][/vc_row] Professional Telephone Receptionist Course Module One - Getting Started 00:30:00 Module Two - Core Skills Required 01:00:00 Module Three - Self-Management (I) 01:00:00 Module Four - Self-Management (II) 01:00:00 Module Five - Time Management (I) 01:00:00 Module Six - Time Management (II) 01:00:00 Module Seven - Organizing and Planning (I) 01:00:00 Module Eight - Organizing and Planning (II) 01:00:00 Module Nine - Communication (I) 01:00:00 Module Ten - Communication (II) 01:00:00 Module Eleven - Additional Challenges 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Professional Telephone Receptionist Course - Activities 00:00:00 Mock Exam Mock Exam- Professional Telephone Receptionist Course 00:20:00 Final Exam Final Exam- Professional Telephone Receptionist Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Level 2 Certificate in Travel and Tourism Travel and tourism is one of the most diverse and important global industries. It makes a significant contribution to the economies of many countries and employs approximately 235 million people worldwide. The Level 2 Certificate in Travel and Tourism is designed for anyone interested in working in the travel industry. This Level 2 Certificate in Travel and Tourism course will provide you with in-depth knowledge about Travel and Tourism that will set you on the right track to launching a career in this field. Travel and tourism is a thriving industry, and those who want to travel always need help when planning their vacation and travel plans. By the end of thisLevel 2 Certificate in Travel and Tourismcourse, you will have a thorough understanding of working in the travel and tourism industry, and you can even start your own business. Main Course: Level 2 Certificate in Travel and Tourism Free Courses: Course 01: Travel and Tourism [ Note: Free PDF certificate as soon as completing the Level 2 Certificate in Travel and Tourism course] Level 2 Certificate in Travel and Tourism Course Curriculum of Level 2 Certificate in Travel and Tourism Module 01: Customer Service in Travel and Tourism Module 02: The UK Travel and Tourism Industry Module 03: Travel and Tourism Destinations Module 04: Travel Agency Operations Assessment Method of Travel and Tourism After completing each module of the Level 2 Certificate in Travel and Tourism Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Travel and Tourism After completing the MCQ/Assignment assessment for this Level 2 Certificate in Travel and Tourism course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Level 2 Certificate in Travel and Tourism This Level 2 Certificate in Travel and Tourism course is ideal for anyone who is looking to work in the travel industry. Requirements Level 2 Certificate in Travel and Tourism There are no specific requirements for this Level 2 Certificate in Travel and Tourism Course because it does not require any advanced knowledge or skills.
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