7148 Opera courses in Grangemouth delivered Online

Duration 4 Days 24 CPD hours This course is intended for Students in this course are interested in Microsoft Teams or in passing the Microsoft Teams Administrator Associate certification exam. A Microsoft Teams administrator plans, deploys, configures, and manages Microsoft Teams to focus on efficient and effective collaboration and communication in a Microsoft 365 environment. A Microsoft Teams administrator must be able to plan, deploy, and manage teams, chat, apps, channels, meetings, audio/video conferencing, live events, calling, and Teams certified devices. A Microsoft Teams administrator has experience integrating Microsoft Teams with SharePoint, OneDrive, Exchange, Microsoft 365 Groups, and other Microsoft, third-party, and custom apps. A Microsoft Teams administrator understands and collaborates with other workloads and roles, such as Network, Voice, Identity, Access, Devices, Licensing, Security, Compliance, Information management, and User Adoption. Overview What is Microsoft Teams and how the components work together How to implement Governance, Security and Compliance for Microsoft Teams How to prepare an organizations environment for a Microsoft Teams deployment How to deploy and manage teams How to manage collaboration and communication experiences in Microsoft Teams Techniques to manage and troubleshoot communication in Microsoft Teams The Managing Microsoft Teams course is designed for persons who are aspiring to the Microsoft 365 Teams Admin role. A Microsoft Teams administrator plans, deploys, configures, and manages Microsoft Teams to focus on efficient and effective collaboration and communication in a Microsoft 365 environment. In this course, you will learn about various Teams management tools, security and compliance feature for Teams, network requirement for Teams deployment as well as different Teams settings and policies for managing collaboration and communication experience in Teams. Prerequisites A proficient understanding of basic functional experience with Microsoft 365 services. A proficient understanding of general IT practices, including using PowerShell. 1 - Explore Microsoft Teams Explore capabilities in Microsoft Teams Explore Microsoft Teams integration with Microsoft 365 Explore Microsoft Teams integration with Microsoft Power Platform Illustrate Microsoft Teams architecture Describe Microsoft Teams with Microsoft 365 Groups Describe Microsoft Teams with SharePoint and OneDrive Describe Microsoft Teams with Exchange Understand Microsoft Teams certified solutions 2 - Plan and deploy Microsoft Teams Designate Teams admin roles Understand Teams management tools Plan for Teams rollout Plan for Teams adoption Plan for Teams licensing Deploy Microsoft Teams clients 3 - Implement lifecycle management and governance for Microsoft Teams Plan for lifecycle management Plan for Teams governance Manage Microsoft 365 Groups creation Configure Microsoft 365 Groups expiration policy Configure Microsoft 365 Groups naming policy Plan policy assignment for users and groups Create and manage policy packages Manage Teams preview features using Teams update policies Create and manage teams templates and template policies 4 - Monitor your Microsoft Teams environment Monitor Microsoft Teams usage reports Monitor Microsoft 365 usage reports Interpret Microsoft Adoption Score Manage user access with Azure Active Directory access reviews Monitor the Microsoft 365 network connectivity dashboard Manage Teams notifications and alerts Manage feedback policies 5 - Manage access for external users Understand features in Azure Active Directory Work with external users in Microsoft Teams Manage access for external users Manage external collaboration in Azure AD Manage external collaboration in Microsoft 365 Manage external access in Microsoft Teams Manage guest access in Microsoft Teams Manage file sharing in SharePoint and OneDrive 6 - Implement security for Microsoft Teams Configure conditional access and multifactor authentication for Microsoft Teams Configure Safe Attachments for Microsoft Teams Configure Safe Links for Microsoft Teams Examine the Defender for Cloud Apps Monitor security reports for Microsoft Teams Plan and configure enhanced encryption policies 7 - Implement compliance for Microsoft Teams Create and manage sensitivity labels Create and manage retention policies Create and manage Data Loss Prevention policies Deploy communication compliance Enable scoped directory search Create information barrier policy Create security and compliance alerts for Microsoft Teams 8 - Plan and configure network settings for Microsoft Teams Examine network requirements for Microsoft Teams Plan for network deployment using Network Planner Configure network ports and protocols for Microsoft Teams Implement Quality of Service Configure reporting labels for location-enhanced Call Analytics reports Configure tenant data for Call Quality Dashboard reports Assess network readiness Manage network topology 9 - Create and manage teams Create teams Create a team from existing resources Plan and create org-wide teams Manage teams Manage users in a team Configure dynamic membership Archive restore and delete a team 10 - Manage collaboration experiences for chat and channels Create and manage channels in a team Create and manage Teams policies for channels Configure teams settings Create and manage messaging policies Manage channel moderation Manage access to channels 11 - Manage apps for Microsoft Teams Explore apps in Microsoft Teams Describe admin settings for Teams apps Manage access to Teams apps at the organization level Create and manage app permission policies Create and manage app setup policies Manage permissions and consent for Teams apps Plan and configure connectors Manage custom apps uploads Publish custom apps to Microsoft Teams Manage purchasing of apps in the Microsoft Teams app store Customize the organization's app store Customize the branded experience of an app 12 - Introduction to Teams meetings and calling Overview of Teams meetings and events Overview of Teams Phone Overview of auto attendants and call queues Overview of Teams devices 13 - Manage meetings and events experiences Explore meetings and events in Microsoft Teams Configure meeting settings Create and manage meeting policies Configure audio conferencing Create and manage meeting templates and template policies Create and manage meetings customization policies Configure live events settings Create and manage live events policies Examine live events across Microsoft 365 14 - Plan for Microsoft Teams Rooms and Surface Hub Determine license requirements for Microsoft Teams Rooms and shared devices Understand differences between Microsoft Teams Rooms on Android and Windows Understand Microsoft Teams Rooms on Surface Hub 2S Understand and plan Teams Room accessories, components, and peripherals Understand Teams Rooms management options 15 - Configure, deploy, and manage Teams devices Manage Microsoft Teams Phones Manage Microsoft Teams Room Systems Microsoft Teams Rooms management options Manage Surface Hub 2S devices Configure Microsoft Teams SIP gateway Manage Microsoft Teams displays Remote provisioning and sign in for Teams Phones Update Microsoft Teams devices remotely Manage Microsoft Teams device tags 16 - Plan for Teams Phone Plan to deploy Teams Phone Plan for Teams Phone PSTN connectivity Determine license requirements Plan for Teams Phone devices Plan and design Teams Phone features Plan for voicemail 17 - Configure and deploy Teams Phone Configure emergency calling for Teams Calling Plans Manage and configure Microsoft PSTN numbers Configure Operator Connect and Teams Phone Mobile Configure Teams Phone policies Create and manage Teams policies Configure Audio Conferencing 18 - Configure and manage voice users Enable users for Teams Phone Enable users for Direct Routing with Teams Phone Enable additional calling features for Teams Phone Enable users for Teams Phone Mobile 19 - Configure auto attendants and call queues Design call flows for auto attendants and call queues Configure auto attendants and call queues Deploy a channel-based call queue Configure resource accounts Configure Microsoft 365 groups for voicemail Interpret call queue conference modes Interpret call queue routing methods Configure holidays for auto attendants and call queues Configure custom music on hold 20 - Troubleshoot audio, video, and client issues Troubleshoot Teams Collect and identify logs Clear Microsoft Teams client cache Identify issues with call analytics Identify issues with Call Quality Dashboard Use Power BI to analyze Call Quality Dashboard data Identify issues with the Direct Routing Health Dashboard Additional course details: Nexus Humans MS-700T00 Managing Microsoft Teams training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the MS-700T00 Managing Microsoft Teams course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

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Duration 4 Days 24 CPD hours This course is intended for The App Maker builds solutions to simplify, automate, and transform tasks and processes for themselves and their team where they have deep expertise in the solution business domain. They have basic data modeling, user experience design, requirements analysis, and process analysis skills. The App Maker creates and enforces business processes, structures digital collection of information, improves efficiency of repeatable tasks, and automates business processes. The App Maker uses the Maker tools of Power Platform to solve business problems. They may use advanced features of Microsoft apps and third-party productivity tools. The App Maker is aware of the capabilities and limitations of available tools and understands how to apply them. The App Maker is self-directed, and solution focused. They may not have formal IT training but are comfortable using technology to solve business problems with a personal growth mindset. They understand the operational need and have a vision of the desired outcome. They approach problems with phased and iterative strategies. This course will teach you how to build apps with low-code techniques to simplify, automate, and transform business tasks and processes using Microsoft Power Platform. This course contains a 1-day Applied Workshop. This workshop will allow you to practice your App Maker skills by creating an end-to-end solution to solve a problem for a fictitious company. The solution will include a Microsoft Dataverse database, Power Apps canvas app, and Power Automate flows. 1 - Get started with Microsoft Power Platform for app makers Identify components Create apps Get started with Microsoft Dataverse Work with Copilot in Microsoft Power Platform 2 - Create tables in Dataverse Table characteristics Table relationships Dataverse logic and security Dataverse auditing Dual-write vs. virtual tables 3 - Create and manage columns within a table in Dataverse Define columns in Microsoft Dataverse Column types in Microsoft Dataverse Add a column to a table Primary name column Restrictions that apply to columns in a table Create an auto numbering column Create an alternate key 4 - Load/export data and create data views in Dataverse View data in a table Create or edit views of data in a table Dataverse data import options Load data into a table Dataverse data export options Export Add, update, or delete data in a table by using Excel Import data using Power Query 5 - Export data from Dataverse and use Microsoft Excel to edit records Export data to Excel Edit and update data in Excel 6 - Get started with Microsoft Dataverse for Teams Dataverse for Teams vs Dataverse Provision your first Dataverse environment Create your first table to store data 7 - Build your first app with Power Apps and Dataverse for Teams Create your first app with the hero template Customize your app with Power Apps Studio Publish your app Install template apps 8 - Build your first workflow with Power Automate and Dataverse for Teams Types of workflows that Power Automate can build in Dataverse Schedule a flow 9 - Create reports with Power BI and Dataverse for Teams Connect to and transform Dataverse for Teams data from Power BI Create a Power BI report Publish the report Share the data 10 - Get started building with Power BI Use Power BI Building blocks of Power BI Tour and use the Power BI service 11 - Explore what Power BI can do for you What can I do with the Power BI service as a consumer? View content in the Power BI service Collaborate and share in Power BI Find and view dashboards and reports 12 - Create and manage workspaces in Power BI Distribute a report or dashboard Monitor usage and performance Recommend a development life cycle strategy Troubleshoot data by viewing its lineage Configure data protection 13 - Manage semantic models in Power BI Use a Power BI gateway to connect to on-premises data sources Configure a semantic model scheduled refresh Configure incremental refresh settings Manage and promote semantic models Troubleshoot service connectivity Boost performance with query caching (Premium) 14 - Create dashboards in Power BI Configure data alerts Explore data by asking questions Review Quick insights Add a dashboard theme Pin a live report page to a dashboard Configure a real-time dashboard Set mobile view 15 - Implement row-level security Configure row-level security with the static method Configure row-level security with the dynamic method 16 - Create dashboards in Power BI Configure data alerts Explore data by asking questions Review Quick insights Add a dashboard theme Pin a live report page to a dashboard Configure a real-time dashboard Set mobile view 17 - Secure, publish, and share data in Power BI Share and use reports in Power BI Row-level security Publish a report to a Power BI workspace Share reports and user experience Protect data in Power BI Data refresh and alerts 18 - Embed Power BI content Embed Power BI reports Embed other Power BI content types Optimize the embedding experience 19 - How to build your first model-driven app with Dataverse Model-driven apps, powered by Microsoft Dataverse Explore sample apps 20 - Get started with model-driven apps in Power Apps Introducing model-driven apps Components of model-driven apps Design model-driven apps Incorporate business process flows 21 - Configure forms, charts, and dashboards in model-driven apps Forms overview Form elements Configure multiple forms Use specialized form components Configure views overview Configure grids Create and edit views Configure charts overview Dashboards overview Use interactive streams and tiles 22 - Manage Dynamics 365 model-driven app settings and security Configure role-based security Manage teams and business units Explore settings and customizations 23 - Use specialized components in a model-driven form Create business process flows Embed a canvas app in a model-driven form Add a timeline in a model-driven form Create a report in a model-driven form 24 - Get started with Power Apps canvas apps Start Power Apps Power Apps data sources Use Power Apps with Power Automate and Power BI Designing a Power Apps app 25 - Customize a canvas app in Power Apps Improve your app by making basic customizations Explore controls and screens in canvas apps 26 - How to build the User Interface in a canvas app in Power Apps Use themes to quickly change the appearance of your app Brand a control Icons Images Personalization Build for phones or tablets 27 - Navigation in a canvas app in Power Apps Understanding navigation The Navigate and Back functions More ways to use the Navigate function 28 - Manage apps in Power Apps Power Apps review 29 - Build a mobile-optimized app from Power Apps Learn about mobile-optimized apps Identify components to make a canvas app mobile-optimized Create a mobile-optimized app that uses responsive designs Identify performance considerations for a mobile-optimized canvas app 30 - Use and understand Controls in a canvas app in Power Apps Core properties of controls Entering and displaying data with text controls Additional controls for enhancing your app's usability Media Modern controls Work with component libraries 31 - Create formulas to change properties in a Power Apps canvas app Formulas overview Use a formula to modify the format of controls Use formulas to perform calculations Use a control to modify the property of other controls Conditional formatting Functions for validating data 32 - Use imperative development techniques for canvas apps in Power Apps Imperative versus declarative development The three types of variables in Power Apps Global variables Contextual variables Collections Additional variable concepts 33 - Manage apps in Power Apps Power Apps review 34 - Create formulas to change properties in a Power Apps canvas app Formulas overview Use a formula to modify the format of controls Use formulas to perform calculations Use a control to modify the property of other controls Conditional formatting Functions for validating data 35 - Create formulas to change behaviors in a Power Apps canvas app Formulas and functionality Understanding true and false Understanding control behaviors and actions Performing multiple actions in a formula Control the display mode through a formula Use controls and functions to create a dynamic formula 36 - Author a basic formula that uses tables and records in a Power Apps canvas app Records and tables Using the Table function Store a table Filter your table Use the lookup function to return a record Additional table functions 37 - Build a canvas app for a real estate solution with Copilot in Power Apps 38 - Get started with Power Automate Introducing Power Automate Create your first flow Troubleshoot flows 39 - Build approval flows with Power Automate Provide solutions to real-world scenarios. 40 - Build flows to manage user information 41 - Power Automate's deep integration across multiple data sources 42 - Use the Admin center to manage environments and data policies in Power Automate Administer flows Export and import flows Learn how to distribute button flows 43 - Use AI Builder in Power Automate AI Builder in Power Automate saves time Advanced usage of AI Builder in Power Automate 44 - Optimize your business process with process advisor Get familiar with process advisor Create your first recording Edit recordings and group actions Analyze recordings and interpret results Automation recommendations 45 - Optimize your business process with process advisor Get familiar with process advisor Create your first recording Edit recordings and group actions Analyze recordings and interpret results Automation recommendations 46 - Build flows for a real estate solution using Copilot in Power Automate When to use Copilot in Power Automate 47 - Use Dataverse triggers and actions in Power Automate Dataverse triggers Query data Create, update, delete, and relate actions 48 - Create tables in Dataverse Table characteristics Table relationships Dataverse logic and security Dataverse auditing Dual-write vs. virtual tables 49 - Create and manage columns within a table in Dataverse Define columns in Microsoft Dataverse Column types in Microsoft Dataverse Add a column to a table Primary name column Restrictions that apply to columns in a table Create an auto numbering column Create an alternate key 50 - Get started with Power Apps canvas apps Start Power Apps Power Apps data sources Use Power Apps with Power Automate and Power BI Designing a Power Apps app 51 - How to build the User Interface in a canvas app in Power Apps Use themes to quickly change the appearance of your app Brand a control Icons Images Personalization Build for phones or tablets 52 - Get started with Power Automate Introducing Power Automate Create your first flow Troubleshoot flows 53 - Challenge Project - Build a booking requests app with Power Apps and Power Automate Prepare

About this training course This 3-day introductory-level course provides a comprehensive overview of international accounting and finance practices in the E&P industry. It is particularly suitable for finance personnel who are new to the oil and gas industry, or want to gain a broader understanding of oil and gas financial policy, joint venture and cost-control topic areas. Training Objectives After the completion of this training course, participants will be able to: Comprehend an overview of accounting policies and practices in the oil and gas industry Manage project development and operating costs Understand the accounting and financial management implications of exploring for and producing oil and gas Review the background to financial issues like joint ventures that are unique to the E&P industry, and their accounting treatment Target Audience This training course is suitable and will greatly benefit the following specific groups: Finance staff new to the industry who require a grounding in the various specialist discipline areas that typically comprise an oil and gas company finance function Finance personnel who are being developed for broader accounting and financial management responsibilities Audit and information systems staff who have frequent dealings with financial controls and systems Treasury and tax specialists who require a better understanding of E&P finance and accounting Course Level Basic or Foundation Training Methods The training instructor relies on a highly interactive training method to enhance the learning process. This method ensures that all participants gain a complete understanding of all the topics covered. The training environment is highly stimulating, challenging, and effective because the participants will learn by case studies which will allow them to apply the material taught in their own organization. Course Duration: 3 days in total (21 hours). Training Schedule 0830 - Registration 0900 - Start of training 1030 - Morning Break 1045 - Training recommences 1230 - Lunch Break 1330 - Training recommences 1515 - Evening break 1530 - Training recommences 1700 - End of Training The maximum number of participants allowed for this training course is 25. This course is also available through our Virtual Instructor Led Training (VILT) format. Trainer Your expert course leader has more than 30 years of experience in the international oil and gas industry, covering all areas of Finance and Audit, including involvement in Commercial roles. During her 19 years with ENI she worked in Italy, Netherlands, Egypt and UK and was CFO for 2 major ENI subsidiaries. She has delivered training courses in Accounting, Audit, Economics and Commercial topics in many Countries. She has a Degree in Economics & Accounting and is a Certified Chartered Accountant. She is also a Chartered Auditor and an International Petroleum Negotiator. Outside of work, she is inspired by the beauty of nature and art, helping disadvantaged people, sports (football, golf) and her cat. Courses Delivered Internationally: E&P Accounting, Auditing in the Oil & Gas Industry Cost Control & Budgeting Introduction to the Oil & Gas Industry Petroleum Project Economics Contracts Strategy International O&G Exploitation Contracts POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

About this training course This 3-day introductory-level course provides a comprehensive overview of Auditing in the Exploration & Production (E&P) industry. It is suitable for anyone who wants to gain a broader understanding of Upstream Oil & Gas Auditing - including joint venture, financial and contractual audits by government and regulatory authorities in the various granting regimes (Production Sharing Contracts, Risk Service Contracts, Concessionary). Training Objectives After the completion of this training course, participants will be able to: Gain knowledge of the unique features or key phases of the E&P Business Understand the general principles and objectives of the various different types of Upstream Oil & Gas audits Add value to your organisation by improving your audit techniques and auditing skills Review the importance of following process in order to avoid costly audit related findings. Utilize industry specific examples and exercises, develop your understanding of the most common E&P industry audit issues Target Audience This training course is suitable and will greatly benefit the following specific groups: Audit staff who are new or relatively new to the industry and who require a grounding in the various aspects of E&P Audit Finance or Accounting personnel involved in supporting audits Staff from a wide range of other business functions who are connected to / impacted by audit, such as, Supply Chain, Operations, Contracts Holders, IT, Tax and Treasury Topics will be covered from both the perspective of being part of an audit team plus that of the team being audited. Therefore, the course will appeal to staff from IOC's, NOC's and those from Government and/or Regulatory Authorities. Course Level Basic or Foundation Training Methods The training instructor relies on a highly interactive training method to enhance the learning process. This method ensures that all participants gain a complete understanding of all the topics covered. The training environment is highly stimulating, challenging, and effective because the participants will learn by case studies which will allow them to apply the material taught in their own organization. Course Duration: 3 days in total (21 hours). Training Schedule 0830 - Registration 0900 - Start of training 1030 - Morning Break 1045 - Training recommences 1230 - Lunch Break 1330 - Training recommences 1515 - Evening break 1530 - Training recommences 1700 - End of Training The maximum number of participants allowed for this training course is 25. This course is also available through our Virtual Instructor Led Training (VILT) format. Trainer Your expert course leader has more than 30 years of experience in the international oil and gas industry, covering all areas of Finance and Audit, including involvement in Commercial roles. During her 19 years with ENI she worked in Italy, Netherlands, Egypt and UK and was CFO for 2 major ENI subsidiaries. She has delivered training courses in Accounting, Audit, Economics and Commercial topics in many Countries. She has a Degree in Economics & Accounting and is a Certified Chartered Accountant. She is also a Chartered Auditor and an International Petroleum Negotiator. Outside of work, she is inspired by the beauty of nature and art, helping disadvantaged people, sports (football, golf) and her cat. Courses Delivered Internationally: E&P Accounting, Auditing in the Oil & Gas Industry Cost Control & Budgeting Introduction to the Oil & Gas Industry Petroleum Project Economics Contracts Strategy International O&G Exploitation Contracts POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

About this Virtual Instructor Led Training (VILT)  This 5 half-day virtual course provides a detailed description of all the methods used to reduce the heat rate (increase the efficiency) of pulverized coal and circulating fluidized bed (CFB) coal power plants. All the processes, operational and maintenance activities, capital projects, technical options, potential initiatives and incentives to implement upgrades/repairs for increasing the plant efficiency will be covered in detail. Training Objectives Calculate the Heat Rate of Coal Power Plants: Learn all the methods used to calculate the heat rate of coal power plants Benefits of Lowering the Heat Rate of Coal Power Plants: Understand all the benefits of lowering the heat rate of coal power plants Methods Used to Improve Coal Power Plants Heat Rate: Gain a thorough understanding of all the methods used to improve the heat rate of coal power plants Processes, Operational and Maintenance Activities: Discover all the processes, operational and maintenance activities used to improve the heat rate of coal power plants Capital Projects Used to Improve the Heat Rate: Learn about all the capital projects used to improve the heat rate of coal power plants Technical Options for Improving the Heat Rate: Understand all the technical options used to improve the heat rate of coal power plants Potential Initiatives and Incentives to Implement Upgrades/Repairs for Improving the Heat Rate: Discover all the potential initiatives and incentives to implement upgrades/repairs for improving the heat rate of coal power plants Factors Affecting Coal Power Plant Efficiency and Emissions: Learn about all the factors which affect coal power plants efficiency and emissions Areas in Pulverized Coal and Circulating Fluidized Bed (CFB) Power Plants where Efficiency Loss Can Occur: Discover all the areas in pulverized coal and circulating fluidized bed (CFB) power plants where efficiency loss can occur Optimize the Operation of Coal Power Plant Equipment and Systems to improve the Plant Heat Rate: Understand all the techniques and methods used to optimize the operation of coal power plant equipment and systems to improve the plant heat rate Coal Power Plant Equipment and Systems: Learn about various coal power plant equipment and systems including boilers, superheaters, reheaters, steam turbines, governing systems, deaerators, feedwater heaters, coal-handling equipment, transformers, generators and auxiliaries Target Audience Engineers of all disciplines Managers Technicians Maintenance personnel Other technical individuals Training Methods The VILT will be delivered online in 5 half-day sessions comprising 4 hours per day, with 1 x 10 minutes break per day, including time for lectures, discussion, quizzes and short classroom exercises. Additionally, some self-study will be requested. Participants are invited but not obliged to bring a short presentation (10 mins max) on a practical problem they encountered in their work. This will then be explained and discussed during the VILT. A short test or quiz will be held at the end the course. The instructor relies on a highly interactive training method to enhance the learning process. This method ensures that all the delegates gain a complete understanding of all the topics covered. The training environment is highly stimulating, challenging, and effective because the participants will learn by case studies which will allow them to apply the material taught to their own organization. Trainer Your specialist course leader has more than 32 years of practical engineering experience with Ontario Power Generation (OPG), one of the largest electric utility in North America. He was previously involved in research on power generation equipment with Atomic Energy of Canada Limited at their Chalk River and Whiteshell Nuclear Research Laboratories. While working at OPG, he acted as a Training Manager, Engineering Supervisor, System Responsible Engineer and Design Engineer. During the period of time, he worked as a Field Engineer and Design Engineer, he was responsible for the operation, maintenance, diagnostics, and testing of gas turbines, steam turbines, generators, motors, transformers, inverters, valves, pumps, compressors, instrumentation and control systems. Further, his responsibilities included designing, engineering, diagnosing equipment problems and recommending solutions to repair deficiencies and improve system performance, supervising engineers, setting up preventive maintenance programs, writing Operating and Design Manuals, and commissioning new equipment. Later, he worked as the manager of a section dedicated to providing training for the staff at the power stations. The training provided by him covered in detail the various equipment and systems used in power stations. In addition, he has taught courses and seminars to more than four thousand working engineers and professionals around the world, specifically Europe and North America. He has been consistently ranked as 'Excellent' or 'Very Good' by the delegates who attended his seminars and lectures. He written 5 books for working engineers from which 3 have been published by McGraw-Hill, New York. Below is a list of the books authored by him; Power Generation Handbook: Gas Turbines, Steam Power Plants, Co-generation, and Combined Cycles, second edition, (800 pages), McGraw-Hill, New York, October 2011. Electrical Equipment Handbook (600 pages), McGraw-Hill, New York, March 2003. Power Plant Equipment Operation and Maintenance Guide (800 pages), McGraw-Hill, New York, January 2012. Industrial Instrumentation and Modern Control Systems (400 pages), Custom Publishing, University of Toronto, University of Toronto Custom Publishing (1999). Industrial Equipment (600 pages), Custom Publishing, University of Toronto, University of Toronto, University of Toronto Custom Publishing (1999). Furthermore, he has received the following awards: The first 'Excellence in Teaching' award offered by PowerEdge, Singapore, in December 2016 The first 'Excellence in Teaching' award offered by the Professional Development Center at University of Toronto (May, 1996). The 'Excellence in Teaching Award' in April 2007 offered by TUV Akademie (TUV Akademie is one of the largest Professional Development centre in world, it is based in Germany and the United Arab Emirates, and provides engineering training to engineers and managers across Europe and the Middle East). Awarded graduation 'With Distinction' from Dalhousie University when completed Bachelor of Engineering degree (1983). Lastly, he was awarded his Bachelor of Engineering Degree 'with distinction' from Dalhousie University, Halifax, Nova Scotia, Canada. He also received a Master of Applied Science in Engineering (M.A.Sc.) from the University of Ottawa, Canada. He is also a member of the Association of Professional Engineers in the province of Ontario, Canada. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information about post training coaching support and fees applicable for this. Accreditions And Affliations

About this Training The expanding human population and industrialisation are increasing the demand for energy worldwide. This has resulted in numerous challenges such as environmental pollution, reliable supply of fossil fuels, and increased demand of electricity supply, which must be overcome. To fulfil the energy demands and overcome these challenges, numerous projects and funds are involved in finding an adequate solution. Transport accounts for around one-fifth of global carbon dioxide (CO2) emissions and road travel accounts for three-quarters of transport emissions. Most of this comes from passenger vehicles. Emission limits are increasingly stringent, and the fuel industry must change its approach to product formulation to meet the challenge. Training Objectives Upon completion of this course, participants will be able to: Get a clear overview of the different types of bio and alternative fuels Understand how different bio and alternative fuels are produced Have an overview of feedstock utilised for biofuels production Realize how the biofuels production could be integrated in modern refinery Understand how bio and alternative fuels function as single and blended fuels Understand what impact bio and alternative fuels have on car engine Get an overview of the environmental impact of bio and alternative fuels Get the overview of regulation related to bio and alternative fuel Target Audience The course is intended for individuals who are interested in or developing in the field of bio and alternative fuels. The following personnel will benefit from the knowledge shared in this course: Refinery Technical Personnel Trading and blending personnel Sales, marketing, and product trading personnel Laboratory supervisors and technical personnel Policymakers Professionals who are interested in or developing in the field of bio and alternative fuels Process, project, and consultant engineers involved in bioenergy, petrochemical and chemical industries Course Level Basic or Foundation Trainer Your expert course leader is an experienced manager with more than 25 years of operational experience in the downstream Oil & Gas industry. She is a recognised expert in conventional, biofuels and alternative fuels with extensive experience in the crude selection process and formulation of finished products including product portfolio strategy, product quality road mapping and benchmarking. She is a long-time laboratory manager with comprehensive experience in laboratory processes, including financing, benchmarking, efficiency improvement and total quality management processes. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

Overview The eight 1/2 day Support Manager course is uniquely created to provide training on the fundamentals of management relative to the support environment, and to enhance the inherent skills and knowledge of the support manager. This course focuses specifically on the most common management elements that occur in the technical support centre including, managing customer satisfaction, operations and team performance management and facilitating a team while managing a dynamic service product. This course offers support managers the opportunity to develop and refine their technology support leadership skills enabling them to effectively manage the challenges of the most complex support centres. Who Should Attend The Support Manager course is for managers who have at least six months management experience and have received some basic management training. Requirements The course begins with a review and quiz on a set of pre-class reading materials. These materials are sent to each participant two weeks prior to the class start date. Participants are strongly encouraged to register at least two weeks in advance to allow time to complete these pre-class assignments. Each participant is required to bring the pre-class reading materials as well as a notebook computer with a USB port and with Microsoft Excel, Word and PowerPoint installed. These will be used as tools during the course. All other materials and tools will be provided. Homework is assigned for most evenings of the course. Please plan for study time outside of class. Some of the training objectives… Manage dynamics of change within the support centre Enhance leadership skills Effective staff utilisation Increase support centre morale and retention

Be it a career change, an exciting new hobby, perfecting existing skills or simply enhancing professional employment prospects– we help you unlock creativity through our industry aligned all-encompassing Graphic Design Course. " Having done my level 1 and level 2 in graphic design, I felt that I still had gaps in my knowledge and I wasn't comfortable with what I knew. I signed up with Blue Sky Graphics and I am really glad I did. I am definitely better now than when I started and this is all thanks to my tutor and Blue Sky Graphics 🙂 " A Comprehensive Advanced Course The graphic design course is a structured academic and industry aligned advanced course suitable for complete beginners, intermediates or those wanting to improve their existing skill set. The graphic design course is comprehensive and through our teaching methodology is designed to train participants to become professional Graphic Designers. There is an emphasis on corporate illustration, composition, painting and logos as well as advertisement designs while focusing on vectors, lines, features, shapes, and spaces. All this will be integrated into how graphic elements are printed after they are processed in graphic design software for the purpose of visually illustrating emotions and messages. During the course you will be exposed to: advertisements, magazines, newspapers, corporate graphic designs particular to company cultures and brand identity, stationery, letterheads, business cards, logos, books, packaging and much more. The graphic design course teaches you to understand and learn how to operate a labyrinthine yet amazing world of Adobe software. With this software we explore the uses of words, shapes, textures, forms, sizes and colours to communicate by combining ideas and images to make a new concept. Graphic design through common misconception is not just about layout and typography, but much more about ideas behind visual meaning. Graphic design can make a company more successful in the world if it makes communication smart, attractive and able to captivate its audience. Graphic design can effectively be used by businesses to make (or break) their brand identity, increase sales, promote web traffic or promote services and products through advertising on their websites to convey complex data to its readers in a clear way. Elements of graphic design include: Colour, Size, Texture, Line, Shape, Space and, Form. It is important that each element is understood correctly, and this is one of the key principles we teach on our graphic design course. In other terms, graphic design communicates certain ideas or messages through visuals. These visuals can be as simple as a business logo, or as complex as pages of web design. This course goes beyond just the practical side of graphic design and includes the theory and substance behind modern graphic design. Your teacher will guide you on: What salary you can expect at the start of your career? How to get new clients for your business for freelance designers ? How to find work for the new graphic designer starting out in the big world? How to quickly integrate into the graphic design field? How to combine working from home versus working at a studio ? Begin one-to-one online learning with your very own private tutor Interested? Our course is 7 months long, consisting of 1 hour 30 minutes of online one-to-one sessions. When you enrol at Blue Sky Graphics expect at least 90 minutes of class sessions and 2 – 4 hours of homework per week. If we accommodate the course delivery into a shorter time frame, (for e.g. over 4 months instead of 7 months the Flexi 3 doubles from £265.00 to £450.00 over 4 months) the instalment is billed at the delivery rate.  The cost of traditional schooling is typically more expensive than online courses, but in the end it all comes down to how good the tutors are. With our online courses you can gain skills that are a necessity for graphic design remotely. That’s right! Learn the skills needed to use Photoshop, Illustrator, InDesign and portfolio! The online courses cost £1799.00 (VAT inclusive) with no extra hidden costs and there are affordable instalment options too. Pay via debit or credit card or use a payment plan. A deposit of £294.00 is required to secure your position.

ITIL® 4 Leader: Digital and IT Strategy: In-House Training The ITIL® 4 Leader: Digital and IT Strategy (DITS) is one of the two modules in the ITIL® 4 Strategic Leader (SL) certification scheme. The other module in the SL designation is the ITIL® 4 Strategist: Direct, Plan & Improve. Accredited training for the ITIL® 4 Strategic Leader modules is mandatory to enable full understanding of the core material. The ITIL ® 4 Digital and IT Strategy certification focuses on enabling business success through the creation of digital and IT strategies. The IT and Digital Strategy certification adds a new perspective to the ITIL suite and elevates the discussion around ITIL concepts to a strategic level among business leaders and aspiring leaders. The ITIL® 4 Digital and IT Strategy course is based on the ITIL® 4 Digital and IT Strategy exam specification from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, you will acquire relevant knowledge to pass the certification exam. The core learning material in the course is supported by interactive case study, discussions and activities. What You Will Learn The ITIL ® 4 Digital and IT Strategy course covers the content in relation to the following learning outcomes of the exam specification for ITIL ® 4 Digital and IT Strategy: Demonstrate the use of the ITIL guiding principles in Digital and IT Strategy decisions and activities Understand how to leverage digital strategy to react to digital disruption Understand the relationship between the concepts of Digital and IT Strategy, the service value system and the service value chain, and explain how to utilize them to create value Understand how an organization uses Digital and IT Strategy to remain viable in environments disrupted by digital technology Understand strategic approaches made possible by digital and information technology to achieve customer/market relevance and operational excellence Understand the risks and opportunities of Digital and IT Strategy Understand the steps and techniques involved in defining and advocating for a Digital and IT Strategy Understand how to implement a Digital and IT Strategy Key Concepts of Digital and IT Strategy Digital, Information, and Communication Technology Digital Transformation Services, Products, and Competitive Advantage Tiers of Strategy Business Models Operating Models Strategy and the Service Value System Opportunity and Demand Value Governance ITIL® Guiding Principles Continual Improvement ITIL® Practices What is Vision? Disruptions Vision Digital Disruptions Balanced Strategic Focus Positioning Tools for Digital Organizations Assignment 1: Digital Disruption and Digital Positioning Where Are We Now? Environmental Analysis Opportunity Analysis Digital Readiness Assessment How Do We Get There (Strategic Planning) Strategy Planning Financial Aspects of Digital and IT Strategy Business Models for Strategy Planning Portfolio Optimization How Do We Get There (Strategic Approaches) Strategic Approaches for Digital Organizations Strategic Approaches for Operational Excellence Strategic Approaches to Evolution Strategic Approaches to Social Responsibility and Sustainability Assignment 2: Strategic Approaches for Digital Organizations Take Action (Managing Strategic Initiatives) How Strategies are Implemented Coordinating Strategy and Strategic Initiatives Leading Digital Transformation Digital Leadership Assignment 3: Strategy Planning and Communication Did We Get There? (Measuring Strategy) Key Facts About Measurement Measuring a Strategy Instrumenting Strategy How Do We Keep the Momentum Going Long-Term Momentum: Ensuring Organizational Viability Short-Term Momentum: Parallel Operation Assignment: Digital Strategy in VUCA Environment Managing Innovation and Emerging Technologies Managing Innovation Formal Approach to Innovation Management Culture that Supports Innovation Approaches to Innovation Evaluating and Adopting Emerging Technology Managing Strategic Risk Risk Management Risk Identification Risk Posture Risk Treatment