Description

Duration

4 Days

24 CPD hours

This course is intended for

Students in this course are interested in Microsoft Teams or in passing the Microsoft Teams Administrator Associate certification exam. A Microsoft Teams administrator plans, deploys, configures, and manages Microsoft Teams to focus on efficient and effective collaboration and communication in a Microsoft 365 environment. A Microsoft Teams administrator must be able to plan, deploy, and manage teams, chat, apps, channels, meetings, audio/video conferencing, live events, calling, and Teams certified devices. A Microsoft Teams administrator has experience integrating Microsoft Teams with SharePoint, OneDrive, Exchange, Microsoft 365 Groups, and other Microsoft, third-party, and custom apps. A Microsoft Teams administrator understands and collaborates with other workloads and roles, such as Network, Voice, Identity, Access, Devices, Licensing, Security, Compliance, Information management, and User Adoption.

Overview

What is Microsoft Teams and how the components work together How to implement Governance, Security and Compliance for Microsoft Teams How to prepare an organizations environment for a Microsoft Teams deployment How to deploy and manage teams How to manage collaboration and communication experiences in Microsoft Teams Techniques to manage and troubleshoot communication in Microsoft Teams

The Managing Microsoft Teams course is designed for persons who are aspiring to the Microsoft 365 Teams Admin role. A Microsoft Teams administrator plans, deploys, configures, and manages Microsoft Teams to focus on efficient and effective collaboration and communication in a Microsoft 365 environment. In this course, you will learn about various Teams management tools, security and compliance feature for Teams, network requirement for Teams deployment as well as different Teams settings and policies for managing collaboration and communication experience in Teams.

Prerequisites

A proficient understanding of basic functional experience with Microsoft 365 services.

A proficient understanding of general IT practices, including using PowerShell.

1 - Explore Microsoft Teams

Explore capabilities in Microsoft Teams

Explore Microsoft Teams integration with Microsoft 365

Explore Microsoft Teams integration with Microsoft Power Platform

Illustrate Microsoft Teams architecture

Describe Microsoft Teams with Microsoft 365 Groups

Describe Microsoft Teams with SharePoint and OneDrive

Describe Microsoft Teams with Exchange

Understand Microsoft Teams certified solutions

2 - Plan and deploy Microsoft Teams

Designate Teams admin roles

Understand Teams management tools

Plan for Teams rollout

Plan for Teams adoption

Plan for Teams licensing

Deploy Microsoft Teams clients

3 - Implement lifecycle management and governance for Microsoft Teams

Plan for lifecycle management

Plan for Teams governance

Manage Microsoft 365 Groups creation

Configure Microsoft 365 Groups expiration policy

Configure Microsoft 365 Groups naming policy

Plan policy assignment for users and groups

Create and manage policy packages

Manage Teams preview features using Teams update policies

Create and manage teams templates and template policies

4 - Monitor your Microsoft Teams environment

Monitor Microsoft Teams usage reports

Monitor Microsoft 365 usage reports

Interpret Microsoft Adoption Score

Manage user access with Azure Active Directory access reviews

Monitor the Microsoft 365 network connectivity dashboard

Manage Teams notifications and alerts

Manage feedback policies

5 - Manage access for external users

Understand features in Azure Active Directory

Work with external users in Microsoft Teams

Manage access for external users

Manage external collaboration in Azure AD

Manage external collaboration in Microsoft 365

Manage external access in Microsoft Teams

Manage guest access in Microsoft Teams

Manage file sharing in SharePoint and OneDrive

6 - Implement security for Microsoft Teams

Configure conditional access and multifactor authentication for Microsoft Teams

Configure Safe Attachments for Microsoft Teams

Configure Safe Links for Microsoft Teams

Examine the Defender for Cloud Apps

Monitor security reports for Microsoft Teams

Plan and configure enhanced encryption policies

7 - Implement compliance for Microsoft Teams

Create and manage sensitivity labels

Create and manage retention policies

Create and manage Data Loss Prevention policies

Deploy communication compliance

Enable scoped directory search

Create information barrier policy

Create security and compliance alerts for Microsoft Teams

8 - Plan and configure network settings for Microsoft Teams

Examine network requirements for Microsoft Teams

Plan for network deployment using Network Planner

Configure network ports and protocols for Microsoft Teams

Implement Quality of Service

Configure reporting labels for location-enhanced Call Analytics reports

Configure tenant data for Call Quality Dashboard reports

Assess network readiness

Manage network topology

9 - Create and manage teams

Create teams

Create a team from existing resources

Plan and create org-wide teams

Manage teams

Manage users in a team

Configure dynamic membership

Archive restore and delete a team

10 - Manage collaboration experiences for chat and channels

Create and manage channels in a team

Create and manage Teams policies for channels

Configure teams settings

Create and manage messaging policies

Manage channel moderation

Manage access to channels

11 - Manage apps for Microsoft Teams

Explore apps in Microsoft Teams

Describe admin settings for Teams apps

Manage access to Teams apps at the organization level

Create and manage app permission policies

Create and manage app setup policies

Manage permissions and consent for Teams apps

Plan and configure connectors

Manage custom apps uploads

Publish custom apps to Microsoft Teams

Manage purchasing of apps in the Microsoft Teams app store

Customize the organization's app store

Customize the branded experience of an app

12 - Introduction to Teams meetings and calling

Overview of Teams meetings and events

Overview of Teams Phone

Overview of auto attendants and call queues

Overview of Teams devices

13 - Manage meetings and events experiences

Explore meetings and events in Microsoft Teams

Configure meeting settings

Create and manage meeting policies

Configure audio conferencing

Create and manage meeting templates and template policies

Create and manage meetings customization policies

Configure live events settings

Create and manage live events policies

Examine live events across Microsoft 365

14 - Plan for Microsoft Teams Rooms and Surface Hub

Determine license requirements for Microsoft Teams Rooms and shared devices

Understand differences between Microsoft Teams Rooms on Android and Windows

Understand Microsoft Teams Rooms on Surface Hub 2S

Understand and plan Teams Room accessories, components, and peripherals

Understand Teams Rooms management options

15 - Configure, deploy, and manage Teams devices

Manage Microsoft Teams Phones

Manage Microsoft Teams Room Systems

Microsoft Teams Rooms management options

Manage Surface Hub 2S devices

Configure Microsoft Teams SIP gateway

Manage Microsoft Teams displays

Remote provisioning and sign in for Teams Phones

Update Microsoft Teams devices remotely

Manage Microsoft Teams device tags

16 - Plan for Teams Phone

Plan to deploy Teams Phone

Plan for Teams Phone PSTN connectivity

Determine license requirements

Plan for Teams Phone devices

Plan and design Teams Phone features

Plan for voicemail

17 - Configure and deploy Teams Phone

Configure emergency calling for Teams Calling Plans

Manage and configure Microsoft PSTN numbers

Configure Operator Connect and Teams Phone Mobile

Configure Teams Phone policies

Create and manage Teams policies

Configure Audio Conferencing

18 - Configure and manage voice users

Enable users for Teams Phone

Enable users for Direct Routing with Teams Phone

Enable additional calling features for Teams Phone

Enable users for Teams Phone Mobile

19 - Configure auto attendants and call queues

Design call flows for auto attendants and call queues

Configure auto attendants and call queues

Deploy a channel-based call queue

Configure resource accounts

Configure Microsoft 365 groups for voicemail

Interpret call queue conference modes

Interpret call queue routing methods

Configure holidays for auto attendants and call queues

Configure custom music on hold

20 - Troubleshoot audio, video, and client issues

Troubleshoot Teams

Collect and identify logs

Clear Microsoft Teams client cache

Identify issues with call analytics

Identify issues with Call Quality Dashboard

Use Power BI to analyze Call Quality Dashboard data

Identify issues with the Direct Routing Health Dashboard

Additional course details:

Nexus Humans MS-700T00 Managing Microsoft Teams training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward.

This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts.

Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.

While we feel this is the best course for the MS-700T00 Managing Microsoft Teams course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.

Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

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MS-700T00 Managing Microsoft Teams

By Nexus Human

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