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Overview Show that you are committed to providing the absolute best in Customer Service with this expert training. This Customer Service for Hospitality course will coach you in Customer Service expectations and offer useful recommendations for displaying outstanding Customer Service performance. Any business is reliant on its Customer Service staff, showing consideration and attention to its clients, and you can be taught to embody this Customer Service protocol. You will learn how to pre-empt requests by Customer Service customers and to perform tasks diligently. The specific requirements for Customer Service are also covered in-depth, alongside the UK legislation that governs Customer Service events and establishments with Customer Service staff. This Customer Service course is designed to equip you with the essential Customer Service skills needed to excel in the hospitality industry. From understanding the nuances of Customer Service interactions to mastering the art of proactive Customer Service, you will be prepared to handle any Customer Service challenge that comes your way. Whether you are new to the field or looking to enhance your Customer Service expertise, this training will set you apart as a Customer Service professional. With a focus on practical applications, this Customer Service course ensures that you are not just learning theory but are also capable of applying Customer Service principles in need. Enrol today to elevate your Customer Service capabilities and make a lasting impression in the Customer Service sector. Why Choose this Customer Service Bundle? FREE Customer Service CPD-accredited certificate Get a free student ID card with Customer Service training (£10 applicable for international delivery) Lifetime access to the Customer Service course materials The Customer Service program comes with 24/7 tutor support Get instant access to this Customer Service course Learn Customer Service training from anywhere in the world The Customer Service training is affordable and simple to understand The Customer Service training is entirely online How will I get my Customer Service certificate? You may have to take a quiz or a written test online during or after the Customer Service course. After successfully completing the course, you will be eligible for the certificate. Who is this Customer Service course for? There is no experience or previous qualifications required for enrolment in this Customer Service for Hospitality. It is available to all students, of all academic backgrounds. Requirements Our Customer Service for Hospitality is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This Customer Service course has been designed to be fully compatible with tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value of your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum Module One: Who We Are and What We Do - 00:17:00 Module Two: Establishing Your Attitude - 00:12:00 Module Three: Identifying and Addressing Customer Needs - 00:12:00 Module Four: Generating Return Business - 00:14:00 Module Five: In-Person Customer Service - 00:10:00 Module Six: Giving Customer Service over the Phone - 00:12:00 Module Seven: Providing Electronic Customer Service - 00:12:00 Module Eight: Recovering Difficult Customers - 00:15:00 Module Nine: Understanding When to Escalate - 00:14:00

The Scottish Training for Alcohol Retailers and Servers Course (STARS) course meets the requirements of The Licensing (Scotland) Regulations 2007, which states that every person who is involved in the making of alcohol sales must receive ‘relevant training. Come to Knight Training to receive your STARS course today! Call us now on 01524 388279!

Are you focusing on e-commerce or your organization's digital transformation? If you aren't, you could be putting the future of your company at risk. Actively upgrading along with the rest of the world not only gives you a competitive edge, it retains the customers and clients you already have. Yet it is easy for some companies to not realize they are being left behind and to not fully grasp the ways that not staying up to date can cost them opportunities for growth or survival. This video clearly outlines the challenges that organizations face when they fail to keep up with the digital transformation. It is great for stakeholders and upper management. Length: 5:00 Learning Objectives Evaluate the significance of digital transformation for organizations and their long-term viability. Analyze the impact of maintaining a digital presence on consumer connections and the potential consequences of being perceived as outdated and irrelevant.;Examine the competitive advantages that digital technology offers in today's market and explore how digital transformation can position a company to compete effectively and respond to evolving consumer preferences, ultimately influencing business success.;Measure the role of Artificial Intelligence and Big Data in collecting and harnessing valuable consumer data.;Recognize the limitations and challenges organizations face when operating without digital analytics and how it can impact their ability to stay competitive and relevant in the market.

Big data is transforming industries big and small, but do you know what it is? Big Data refers to the huge amount of information available that can be analyzed by computers in order to identify patterns and get meaning that might be too complex for traditional methods. In this course, you'll learn what this means for businesses and how Big Data is already transforming different industries. Our digital transformation series continues with a micro-learning video designed to help strengthen employees' digital competence and understanding of 'big data.' Because big data is a resource that so many organizations use, it is important that team members know how what it is and how it may benefit their role or the organization as a whole. Length: 3:01 Learning Objectives Analyze the fundamental concept of Big Data, discerning its role as a computational tool for extracting meaningful patterns and insights from vast and rapidly evolving datasets that may be impractical to analyze through traditional methods.;Evaluate the profound impact of Big Data on business strategies, recognizing its potential to transform organizations by harnessing the power of accurate, real-time information for predictive analytics.;Explore how Big Data extends beyond internal operations to incorporate external world information and enhance decision-making processes in various industries.;Gain insights into how organizations can leverage Big Data to gain a competitive advantage while respecting privacy and ethical standards.

Embark on an enlightening journey through the world of International Marketing and Global Supply Chain Management with our engaging online course.

Whether you're a passionate pet lover or an aspiring entrepreneur, this course is your pathway. Enroll with us to succeed in the rewarding world of pet sitting and dog walking.

Discover the exciting area of fraud detection, mitigation, and prevention with our engaging online course, designed for tomorrow's digital defenders.

Dive into the digital world safely with our Cyber Security course! In today's fast-paced world, staying safe online is more important than ever.

Step into the world of small business success with our captivating online course, tailored for the dreamers and doers of today's entrepreneurial landscape.