Strategic Business Management is the cornerstone for anyone keen to master the art of guiding an organisation towards long-term success. This CPD accredited course breaks down the essentials of strategic thinking, from grasping the basics of corporate governance to the finer points of crafting and rolling out effective strategies. You’ll explore industry analysis techniques, learn how to build a powerful brand, and discover the secrets behind cultivating valuable customer relationships. Each module has been carefully designed to provide you with clear, insightful knowledge that can be absorbed at your own pace. Beyond just strategy, the course also delves into the importance of ethics and social responsibility in business, ensuring that your approach is not only sharp but also sustainable. The final modules prepare you for continuous improvement, helping you to assess and refine your business tactics with confidence. Whether you’re managing a start-up or steering a larger enterprise, this course offers the intellectual toolkit needed to navigate complex business landscapes — all delivered in a format that suits your schedule and style. Course Curriculum: Module 01: Introduction to Strategic Management Business Module 02: Corporate Governance Module 03: Industry Analysis Module 04: Strategy Formulation Module 05: Strategy Implementation Module 06: Evaluation and Control Module 07: Building a Brand Module 08: Generating Success from the Customer Relationship Module 09: Social Responsibility and Ethics in Strategic Management Module 10: Getting Ready for Business Improvement Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing Strategic Business Management - CPD Accredited course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Strategic Business Management - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Strategic Business Management - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Strategic Business Management - CPD Accredited training.
Master the essentials of professional waiting with this CPD accredited course designed to refine your service skills and boost your confidence in any dining setting. Whether you're new to hospitality or looking to sharpen your knowledge, this course offers a clear pathway to understanding the role of a waiter with finesse and efficiency. You’ll gain insights into customer interaction, table etiquette, and the smooth delivery of service—all presented in a way that’s easy to grasp and apply. Ideal for those aiming to enhance their hospitality credentials, this course covers key topics such as menu knowledge, order handling, and maintaining professionalism under pressure. Delivered entirely online, it suits busy schedules and encourages learning at your own pace. With a touch of wit woven through the content, it keeps you engaged without ever losing sight of the skills that matter most to employers and diners alike. Still not convinced? Take a glimpse of the key benefits you'll get with - Lessons prepared in collaboration with Professionals User-friendly Learner Management System (LMS) Syllabus designed in line with the standards of the UK Education System Updated Study Materials focusing both on Knowledge and Skill based training Guidance to expand in 'a' territory and move forward with Waiter profession Free Assessment to test learners' knowledge and skills Course Curriculum: Module 01: Customer Service and Service Sequence Module 02: Equipment Handling Technique Module 03: Hygiene Module 04: Beverage and Tobacco Module 05: Understanding Risks and Preventive Measures Module 06: Food & Beverage Control and Selling Techniques Module 07: Tips and Hints for Success in Waiter profession Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing the Waiter - CPD Accredited course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Waiter - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Waiter - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Waiter - CPD Accredited training.
Navigating risk isn’t about predicting the future—it’s about being ready when it happens. The Corporate Risk and Crisis Management – CPD Accredited Course is designed for professionals and businesses that prefer foresight over firefighting. Whether you're steering a small team or overseeing major operations, understanding how to identify vulnerabilities, assess threats, and respond strategically is essential. This course offers the knowledge and structure to help you manage risk sensibly and mitigate chaos when the unexpected arrives—because panic is rarely part of a successful business plan. From reputational setbacks to operational disruption, the content is tailored to modern workplace demands—minus the drama of crisis films and boardroom meltdowns. You'll explore strategies for planning, communication, risk identification, and continuity management, all within a flexible, fully online format. With CPD accreditation, it’s ideal for professionals who prefer substance over spectacle and clarity over crisis. If your motto is “better safe than sorry,” you’re in the right place—minus the safety drills. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Introduction to Risks and Risk Analysis Module 02: Process of Risk Analysis and Management Module 03: Corporate of Risk Management Module 04: Managing Financial Risks Module 05: Introduction to Crisis and Crisis Management Module 06: Crisis Response and Communication Module 07: Incidents Management and Emergency Response Plan Module 08: Crisis Management Team Module 09: Post Crisis Phase Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Corporate Risk And Crisis Management - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Corporate Risk And Crisis Management - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Corporate Risk And Crisis Management - CPD Accredited training.
***Limited Time Exclusive Bundle*** Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for a Web & Graphic Designing course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Web & Graphic Designing bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Web & Graphic Designing course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Web & Graphic Designing and help you along your learning journey. Advanced audio-visual learning modules of these Web & Graphic Designing courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Web & Graphic Designing, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Web & Graphic Designing Bundle Consists of the following Premium courses: Course 01: Modern Web Designing - Level 2 Course 02: Level 2 Adobe Graphics Design Course Course 03: Web Design in Affinity Designer Course 04: Diploma in Animation Design Course 05: Advanced Diploma in User Experience UI/UX Design Course 07: Graphic and Logo Design Course 08: Ultimate PHP & MySQL Web Development Course & OOP Coding Course 09: Social Media Website Development Using Wordpress Course 10: Create Website for Accounting Business Course 11: Landing Page Design and Conversion Rate Optimisation Course 12: HTML Web Development for Beginners Course 13: Front End Web Development Diploma Course 14: Diploma in PHP Web Development Course 15: WebGL 2D/3D Programming and Graphics Rendering Enrol now in Web & Graphic Designing to advance your career, and use the premium study materials from Apex Learning. How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Web & Graphic Designing expertise and essential knowledge, which will assist you in reaching your goal. Curriculum of Bundle Course 01: Modern Web Designing - Level 2 Module: 01 1.1 Intro 1.2 Install the Tools and Get Started Module: 02 2.1 Intro to HTML 2.2 What is HTML 2.3 Start a New HTML File & Use Tags 2.4 Header Tags 2.5 Edit Text 2.6 Links 2.7 Images 2.8 Lists 2.9 Challenge 2.10 HTML Outro Module: 03 3.1 CSS Intro 3.2 Add CSS Styles 3.3 Classes and IDs 3.4 Borders 3.5 Sizing 3.6 Padding and Margin 3.7 Text Styles 3.8 DIVs 3.9 Postioning 3.10 Hover 3.11 Easily Center Elements 3.12 Fonts 3.13 Challenge 3.14 CSS Outro Module: 04 4.1 Intro to Bootstrap 4.2 Install Bootstrap 4.3 Indenting and Containers 4.4 The Grid System 4.5 Images 4.6 Buttons 4.7 Challenge 4.8 Bootstrap Outro Module: 05 5.1 Landing Page Intro 5.2 Sketch Your Landing Page 5.3 The Top Section 5.4 Polish the Top Section 5.5 Adding Images 5.6 The Main Points Section 5.7 Collecting Emails With an Opt-In Form 5.8 Challenge 5.9 Landing Page Outro Module: 06 6.1 Business Site Intro 6.2 Sketch Up 6.3 Using Fancy Font Logo 6.4 Carousel Basics 6.5 Carousel Extras 6.6 Text on Images 6.7 Phone Number Icon 6.8 Google Maps 6.9 Font Awesome 6.10 Challenge 6.11 Business Site Outro Module: 07 7.1 Intro 7.2 Portfolio Sketch 7.3 Jumbotron 7.4 Nav Bar 7.5 Panels 7.6 Challenge 7.7 Portfolio Outre Module: 08 8.1 Hosting 8.2 Bluehost 8.3 Uploading 8.4 Tips 8.5 Hosting Outro And much more... CPD 170 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Web & Graphic Designing bundle. Requirements Our Web & Graphic Designing course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Web & Graphic Designing expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.
Be prepared for the upcoming Hiring Season by enhancing your professional skillsets with Apex Learning! Get Hard Copy + PDF Certificate + Transcript + Student ID Card as a Gift - Enrol Now Tired of browsing and searching for the BIM course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive BIM bundle that has everything you need to succeed in BIM and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all in one BIM bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand BIM course that will enhance your skills and prepare you for the competitive job market. Furthermore, to help you showcase your expertise in BIM, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This BIM Bundle Consists of the following Premium courses: Course 01: Diploma in Construction Management Course 02: Architectural Studies Course 03: Quantity Surveyor Diploma Course 04: Building Surveyor Course 05: Land Surveying Course 06: Construction Cost Estimation Diploma Course 07: Construction Cost Estimation Using Xactimate Course 08: Construction Estimation using RSMeans Course 09: Construction Industry Scheme (CIS) Course 10: LEED V4: Building Design and Construction Course 11: Property Law and Legislation Course 12: Construction Safety Course 13: WELL Building Standard How will I get my Certificate? After successfully completing the BIM bundle course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) BIM Bundle Course Curriculum: Course 01: Diploma in Construction Management Introduction to Construction Management Project Life Cycle and Success Cost Management Preliminary Site Investigation and Site Organisation Site Management Planning and Management of Equipment Construction Materials Management Vendor Analysis in Construction Management Construction Procurement Stock Control Supply Chain Management The Main Participators Course 02: Architectural Studies Introduction to Architectural Studies Ancient Architecture Architectural Ideas and Movements Architectural Styles Art Deco Architectural Style Scandinavian Architectural Style Victorian Architectural Style Classical and Early Christian Architectural Style Gothic Architectural Style Baroque and Rococo Architectural Style Eclecticism Architectural Style Modern and Post-Modern Architectural Style Course 03: Quantity Surveyor Diploma Quantity Survey An Introduction Development of the Quantity Surveyor Quantity Surveying Measurement Cost Management Pricing and Operational Estimation Contract Management and Tendering Report Writing Course 04: Building Surveyor Building Survey: An Introduction Building Law Principles Building Procurement and Contract Administration Building Information Modelling Building Technology The Procedure of Building Survey and Surveys of Historic Buildings Course 05: Land Surveying Introduction to Land Surveying Land Surveying Basics Land Surveying Instrumentation Land Surveying Methods and Techniques Course 06: Construction Cost Estimation Diploma Introduction to Construction Management Cost Estimation Role of Cost Estimator and New Aspects of Cost Estimation Elements and Factors influencing Cost Estimation Course 07: Construction Cost Estimation Using Xactimate Introduction to Xactimate Foundation Cost Estimation on Xactimate Wood-frame Structure Cost Estimation on Xactimate Plumbing, Electricity and HVAC Cost Estimation on Xactimate Course 08: Construction Estimation using RSMeans Introduction Quantity Take Off Cost Estimation using RSMeans Course 09: WELL Building Standard Introduction Air Water Nourishment Light Fitness Comfort Mind Course 10: Construction Industry Scheme (CIS) Construction Industry Scheme (CIS) Coverage of the Scheme Contractors and Registration for the Scheme Verification Process The CIS Returns Course 11: LEED V4: Building Design and Construction Introduction Integrative Process Location & Transportation Sustainable Sites Water Efficiency Energy & Atmosphere Course 12: Property Law and Legislation Introduction to Property Law Land Law Principles- Rights and Interests Registered and Unregistered Land Ownership and Possession of the Property Course 13: Construction Safety Managing Health and Safety Risk Assessment and Common Risks Health and Safety Guidelines and Legislations Reporting Accidents at Work General Site Issues CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this BIM Training bundle. Requirements This BIM Training course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Diploma in Construction Management) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Diploma in Construction Management) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Getting Started The CMI Level 5 Award in Professional Mentoring Practice qualification is designed to provide an overview of the principles of mentoring practice for individuals. This course focuses on the necessary skills and knowledge to identify the role of mentoring in relation to coaching. The online CMI Level 5 Award in Professional Mentoring Practice course is aimed at practising or aspiring Mentors who who will have the capability to apply their learning to develop their skills in this area and/or progress onto further learning. Achieving this Professional Mentoring Practice qualification, you will learn how management and leadership principles can underpin practice and deliver mentoring that empowers the Mentee to work towards meaningful goals. As a mentor with valuable skills, you will gain the competencies to build a positive organisational culture where employees feel supported and encouraged to develop their skills and knowledge. Key Benefits For Learners Allow the Professional Coach or Mentor to develop an in-depth appreciation of the challenges faced by individuals they support. Improve the Mentee's confidence, quality, consistency, and productivity in their work. For Organisations Professional Coaches or Mentors can evaluate the role and influence of organisational culture, management, leadership and change on coaching and mentoring and apply this information in their professional practice. A Mentor is a trusted advisor, and the role differs depending on the Mentee and their organisation's needs. Key Highlights Do you wish to be a professional mentor? Then, the CMI Level 5 Award in Professional Mentoring Practice offered by the School of Business and Technology London is the right solution for you. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our CMI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The CMI Level 5 Award in Professional Mentoring Practice can open many career pathways, including but not limited to: Professional Coach-With an estimated salary of £35,524 Training Manager, with an estimated average salary of £31,613 per annum Training & Development Manager, with an estimated average salary of £36,885 per annum Independent Coach or Mentor with an estimated average salary of £28,000 per annum Corporate Coach or Mentor with an estimated average salary of £38,950 per annum About Awarding Body Chartered Management Institute established over 60 years ago as the British Institute of Management back then; it has developed the UK's very first diploma in management studies. In the years that followed CMI has consistently been at the forefront of all aspects of management and leadership. Today CMI is the only chartered professional awarding body committed to offering the highest standards in management and leadership excellence. Presently over 100,000 managers use its unique services daily. CMI qualifications aim for managers and leaders at any level, and it remains the only Awarding Body which can award Chartered Manager status - the ultimate management accolade. Employers highly value the qualifications awarded by CMI, and boost your career prospects. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 6 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by CMI-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies Access to CMI Management Direct. It has 100,000s of reliable and validated management and leadership resources, including company and industry reports, videos, checklists, E-books, and journals. You have access to CMI Membership and Support for the duration of your study. Assessment For each module you study, you will complete a written assignment of 4000 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your CMI-approved tutor. Entry Requirements The CMI Level 5 Award in Professional Mentoring Practice is designed to support individuals in developing professional mentoring skills. To be eligible for this course, you must: Be 19 years of age and over Have some work experience as a team leader, first-line manager, coach, mentor, supervisor or a similar role Possess the ability to complete the Level 5 Qualification Our friendly admissions advisors will provide the best advice, considering your needs and goals. Why gain a CMI Qualification? The CMI Level 5 Award in Professional Mentoring Practice course enables the Professional Coach or Mentor to develop an in-depth appreciation of the challenges faced by individuals they support. By achieving this online CMI Level 5 Award in Professional Mentoring Practice qualification, you will have the professionalism to deliver impact, behave ethically, and demonstrate a commitment to continual learning and development. CMI has developed the Professional Mentoring Practice qualification after extensive research to ensure that the qualification reflects the tasks and activities of managers in the mentoring roles in the workplace. With this course, you will improve the Mentee's confidence, quality, consistency, and productivity in their work. Studying for a CMI course offers you more than just academic standing. When you enrol with us for the CMI Level 5 Award in Professional Mentoring Practice course, you will have access to CMI Membership and Support for the duration of your study alongside your qualification. CMI graduates achieve remarkable things: 72% agree that their CMI qualification gave them a competitive edge in the job application process. 89% agree they use the skills learnt on their accredited qualification in their current role. 88% agree that the accredited qualification gave them good career prospects. Recent CMI graduates earn a median of 28k compared to just 21k for a typical business studies graduate. Employers highly value the qualifications awarded by CMI, and over 80% of managers agree that a CMI qualification is essential to becoming a professional manager. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Management and Leadership Influences in Coaching and Mentoring Reference No : Unit 535 Credit : 8 || TQT : 80 LEARNING OUTCOME 1. Understand the influence of management, leadership and organisational culture on coaching or mentoring. 2. Understand how to support a Coachee or Mentee transition through change. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Management Direct As part of the program, you will get access to CMI Management Direct, which provides a rich foundation of management and resource for students. The Management Direct is packed with content, including: E-Books Articles Leader videos Idea for leaders Models and so much more... How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.
Duration 4 Days 24 CPD hours
Stepping into the world of administration requires more than just a tidy desk and a steady hand on the keyboard. This Admin Support Assistant Diploma has been thoughtfully arranged to help learners understand the structure, flow, and expectations of modern office support roles. From managing schedules to handling internal communications with finesse, the course offers well-organised knowledge ideal for building confidence in remote or digital work environments. Whether you're looking to sharpen your organisational toolkit or simply want to gain insight into how administrative operations run behind the scenes, this CPD-accredited course provides the know-how in a flexible, online setting. Learn at your pace, on your schedule, with no unnecessary fluff—just solid, reliable information that makes sense and delivers value. Simple, smart, and structured to fit neatly into your routine. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Introduction to Admin Support Assistant Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Business Etiquette Module 05: Mail Services and Shipping Module 06: Travel Arrangements Module 07: Organising Meeting and Conferences Module 08: Diary Management and Note taking Module 09: Time Management Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Service Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Admin Support Assistant Diploma - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Admin Support Assistant Diploma - CPD Accredited training.
Managing content effectively is at the heart of every successful digital presence, and this CPD-accredited bundle offers an expertly designed pathway to mastering it. Across three focused courses, learners gain valuable insights into organising, maintaining, and optimising digital content to meet ever-evolving online demands. Whether you are refreshing your knowledge or exploring new strategies, this bundle provides the clarity and structure needed to handle content with confidence and finesse. Each course delves into key aspects such as content strategy, quality control, and digital asset management—all delivered through engaging and well-paced modules. With a blend of theory and insightful examples, you’ll discover how to create cohesive content ecosystems that support business objectives and enhance audience engagement. Perfectly suited for professionals eager to refine their digital communication, this package offers learning that is both accessible and relevant, without the need for physical attendance or impractical requirements. These comprehensive courses are available in this Content Management - CPD Accredited 3 Courses Bundle Course 01: Content Management Course 02: Digital Product Management Course 03: Creative Writing **Special Offer: Free PDF and Hard Copy Certificates** Key Benefits Get instant PDF and Hard Copy certificate Fully online courses Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Course Curriculum: Content Management Module 01: Introduction to Content Management Module 02: Content Management System (CMS) Module 03: Basics of Content Management Systems Module 04: Content Strategy Module 05: Content Marketing Module 06: Content Marketing Tools and Tactics Module 07: Content Marketing Strategy Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing each Content Management - CPD Accredited 3 Courses Bundle bundle course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Content Management - CPD Accredited 3 Courses Bundle course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 30 CPD hours / points Accredited by The CPD Quality Standards Who is this course for? The Content Management - CPD Accredited 3 Courses Bundle training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Content Management - CPD Accredited 3 Courses Bundle training.