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Master the art of tele-sales with our comprehensive Telemarketing & TeleSales Training course. Whether you're new to the field or seeking to enhance your skills, this program equips you with essential techniques and strategies to excel in telephone-based sales environments. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access This Telemarketing & TeleSales Training course is designed to equip learners with the essential skills needed for successful telephone sales. Participants will learn the fundamentals of telemarketing and how to become effective sales experts. They will discover how to prepare for and structure sales calls, ensuring a professional and persuasive approach. The course covers vital communication techniques, including using the right words and phrases to engage potential customers. Learners will gain strategies to elevate their sales performance and expand their earnings. The course also addresses how to handle rejection and objections confidently, and provides proven methods for closing sales and securing commitments. Overall, this training aims to build the confidence and competence needed to excel in telephone sales, enhancing both individual performance and business success. Course Curriculum Module 01: Introduction to Tele Sales Executive Training Module 02: All About Telemarketing Module 03: Prospective Telephone-Sales Expert Module 04: Preparing The Call Module 05: Opening The Call Module 06: Structuring The Call Module 07: Verbal Communication Skills Module 08: The Right Words and Phrases to Use on a Sales Call Module 09: Elevate Sales on Telephone Module 10: Increasing your Earnings by Expanding Sales Module 11: Dealing with Rejection Module 12: Dealing with Objections Module 13: Closing the Sale Gaining Commitment Module 14: Close a Sale Call Learning Outcomes: Understand the fundamentals of telemarketing and sales strategies. Master the art of preparing and opening sales calls. Develop effective verbal communication skills for sales success. Utilise key phrases and words to enhance telephone sales. Overcome objections and handle rejection professionally. Close sales calls with confidence and gain customer commitment. CPD 10 CPD hours / points Accredited by CPD Quality Standards Telemarketing & TeleSales Training 1:45:14 1: Module 01: Introduction to Tele Sales Executive Training 06:42 2: Module 02: All About Telemarketing 04:39 3: Module 03: Prospective Telephone-Sales Expert 06:20 4: Module 04: Preparing The Call 06:32 5: Module 05: Opening The Call 07:54 6: Module 06: Structuring The Call 06:19 7: Module 07: Verbal Communication Skills 12:11 8: Module 08: The Right Words and Phrases to Use on a Sales Call 05:36 9: Module 09: Elevate Sales on Telephone 06:46 10: Module 10: Increasing your Earnings by Expanding Sales 09:29 11: Module 11: Dealing with Rejection 06:58 12: Module 12: Dealing with Objections 08:51 13: Module 13: Closing the Sale Gaining Commitment 09:15 14: Module 14: Close a Sale Call 06:42 15: CPD Certificate - Free 01:00 Who is this course for? Aspiring telemarketing executives. Sales professionals seeking improvement. Customer service representatives. Business development managers. Entrepreneurs enhancing their sales techniques. Career path Telemarketing Executive Sales Consultant Customer Service Representative Business Development Manager Inside Sales Representative Account Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In the captivating world of modern science, there exists a gateway to understanding the intricate workings of life at its most fundamental level. Delve into the microscopic universe with our comprehensive online journey, where every click opens doors to new realms of knowledge. From the mysterious realm of Bacteriology to the captivating intricacies of Immunology, embark on an odyssey that promises to enlighten and empower. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Within these digital halls of learning, discover the secrets of viruses, from the enigmatic DNA entities to the elusive RNA strands, each holding keys to unlocking nature's mysteries. Traverse through the labyrinthine landscapes of Parasites and Fungi, and learn to navigate the delicate balance between their existence and ours. Engage with the arsenal of Antifungal Medicines and Antibiotics, understanding their vital role in combating the unseen threats that lurk in the shadows. And as the journey unfolds, delve into the realms of Sexually Transmitted Diseases, gaining insights that transcend mere understanding, leading to informed action and empowered decision-making. In this online haven of intellectual exploration, seize the opportunity to broaden horizons and deepen understanding. Enrich your mind and equip yourself with knowledge that transcends boundaries, opening doors to new possibilities and unlocking the secrets of the unseen world around us. Join us on this exhilarating voyage, where curiosity meets enlightenment, and every discovery brings us closer to the essence of life itself. Course Curriculum Module 01: Introduction to Microbiology Bacteriology Viruses DNA Viruses Positive-Strand RNA Viruses Negative-Strand RNA Viruses Module 02: Parasites Fungi Antifungal Medicines Immunology Antibiotics Sexually Transmitted Diseases Learning Outcomes: Identify different types of microbes and their characteristics accurately. Understand the structure and function of bacteria and viruses comprehensively. Analyze the role of parasites and fungi in microbiological contexts. Demonstrate knowledge of immunology principles and their applications effectively. Evaluate the mechanism of action of antibiotics and antifungal medicines critically. Recognize the transmission and management of sexually transmitted diseases proficiently. CPD 10 CPD hours / points Accredited by CPD Quality Standards Module 01: 1:18:13 1: Introduction to Microbiology 12:44 2: Bacteriology 18:16 3: Viruses 11:19 4: DNA Viruses 14:11 5: Positive-Strand RNA Viruses 12:05 6: Negative-Strand RNA Viruses 09:38 Module 02: 1:09:46 7: Parasites 09:07 8: Fungi 08:16 9: Antifungal Medicines 10:23 10: Immunology 18:34 11: Antibiotics 10:45 12: Sexually Transmitted Diseases 11:41 13: CPD Certificate - Free 01:00 Who is this course for? Biology enthusiasts seeking specialised knowledge. Healthcare professionals expanding their expertise. Students pursuing careers in medical research. Individuals interested in laboratory-based careers. Anyone fascinated by the microscopic world of pathogens. Career path Microbiologist Laboratory Technician Clinical Research Associate Infection Control Practitioner Pharmaceutical Sales Representative Public Health Officer Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In the captivating world of modern science, there exists a gateway to understanding the intricate workings of life at its most fundamental level. Delve into the microscopic universe with our comprehensive online journey, where every click opens doors to new realms of knowledge. From the mysterious realm of Bacteriology to the captivating intricacies of Immunology, embark on an odyssey that promises to enlighten and empower. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Within these digital halls of learning, discover the secrets of viruses, from the enigmatic DNA entities to the elusive RNA strands, each holding keys to unlocking nature's mysteries. Traverse through the labyrinthine landscapes of Parasites and Fungi, and learn to navigate the delicate balance between their existence and ours. Engage with the arsenal of Antifungal Medicines and Antibiotics, understanding their vital role in combating the unseen threats that lurk in the shadows. And as the journey unfolds, delve into the realms of Sexually Transmitted Diseases, gaining insights that transcend mere understanding, leading to informed action and empowered decision-making. In this online haven of intellectual exploration, seize the opportunity to broaden horizons and deepen understanding. Enrich your mind and equip yourself with knowledge that transcends boundaries, opening doors to new possibilities and unlocking the secrets of the unseen world around us. Join us on this exhilarating voyage, where curiosity meets enlightenment, and every discovery brings us closer to the essence of life itself. Course Curriculum Module 01: Introduction to Microbiology Bacteriology Viruses DNA Viruses Positive-Strand RNA Viruses Negative-Strand RNA Viruses Module 02: Parasites Fungi Antifungal Medicines Immunology Antibiotics Sexually Transmitted Diseases Learning Outcomes: Identify different types of microbes and their characteristics accurately. Understand the structure and function of bacteria and viruses comprehensively. Analyze the role of parasites and fungi in microbiological contexts. Demonstrate knowledge of immunology principles and their applications effectively. Evaluate the mechanism of action of antibiotics and antifungal medicines critically. Recognize the transmission and management of sexually transmitted diseases proficiently. CPD 10 CPD hours / points Accredited by CPD Quality Standards Module 01: 1:18:13 1: Introduction to Microbiology 12:44 2: Bacteriology 18:16 3: Viruses 11:19 4: DNA Viruses 14:11 5: Positive-Strand RNA Viruses 12:05 6: Negative-Strand RNA Viruses 09:38 Module 02: 1:09:46 7: Parasites 09:07 8: Fungi 08:16 9: Antifungal Medicines 10:23 10: Immunology 18:34 11: Antibiotics 10:45 12: Sexually Transmitted Diseases 11:41 13: CPD Certificate - Free 01:00 Who is this course for? Biology enthusiasts seeking specialised knowledge. Healthcare professionals expanding their expertise. Students pursuing careers in medical research. Individuals interested in laboratory-based careers. Anyone fascinated by the microscopic world of pathogens. Career path Microbiologist Laboratory Technician Clinical Research Associate Infection Control Practitioner Pharmaceutical Sales Representative Public Health Officer Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In bartending we know that the most common and severe problem with baristas and barista teams is a need for more consistency when it comes to creating espresso and other speciality coffee drinks. If a single barista makes a mistake, the quality and consistency of your coffee will suffer. Therefore, if you are planning on opening a coffee shop or launching a career there, join our Barista course and learn how to make a perfect espresso that can put on a smile on your customer's face. However, we designed this barista course for coffee shop owners, managers, and baristas to utilise as a tool to help new baristas or barista teams become consistent with their processes and the quality of the drinks they produce. So, after joining this barista course you will get to learn how to make espresso, the procedure of milk pouring, foaming and latte art and many more. So, sign up for this barista course to acquire all these skills and advance your career as a barista. Gift Course: Course Name: Bakery - Baking & Cake Making Barista : Brew an Amazing Cup of Coffee Course's Key Highlights: CPD Accredited Barista Course Unlimited Retake Exam & Tutor Support Easy Accessibility to the Barista Course Materials Lifetime Access and 24/7 Support with the Barista course Self-paced Online Barista Course Modules 100% Learning Satisfaction Guarantee with the Barista Course Barista Course Curriculum: Module 01: Introduction to Coffee Module 02: Espresso Machine Module 03: Espresso Grinder Module 04: Introduction to Espresso & Espresso Mechanics Module 05: Let's Wrap Up Module 06: Milk Frothing Module 07: Latte Art Module 08: Menu Module 09: Behind The Bar Barista Course Learning Outcomes: Learn to make premium espresso and speciality coffee beverages Know how to use espresso machines and other tools Learn everything about tampering, dosing, and distribution Deepen your barista knowledge about dose, yield, and time Understand the grinding process and use of a grinder Get acquainted with espresso production, recipes, and beverages Learn about milk pouring, foaming, and latte art Recognise the duties of a barista which include providing customer service CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Barista course is particularly effective for- Coffee enthusiasts looking to deepen their knowledge and skills. Individuals seeking a career in the coffee industry. Coffee shop owners or employees aiming to enhance their expertise. Hospitality professionals interested in expanding their repertoire. Entrepreneurs considering opening a coffee-related business. Students or graduates interested in the culinary or hospitality field. Requirements Learners seeking to enrol for the Barista Course should meet the following requirements; Basic knowledge of English Language, which you have already Basic Knowledge of Information & Communication Technologies for studying online or digital platform Stable Internet or Data connection in your learning devices Career path After completing this barista course, you will be able to grab opportunities in the following area: Cafe Manager Barista Trainer Shift Supervisor Head Barista Coffee Roaster Coffee Shop Owner Coffee Equipment Technician Coffee Consultant Latte Art Specialist Coffee Quality Control Specialist Coffee Shop Assistant Coffee Shop Baker. In the UK, these opportunities get an amount of £9.75 per hour. Certificates 2 CPD Accredited PDF Certificates Digital certificate - Included Each CPD Accredited Hardcopy Certificate Hard copy certificate - £9.99 Delivery Charge: Inside UK: Free Outside UK: £9.99

In today's dental practice, undergoing BLS and AED Training is indispensable. As dentists, it's crucial to master these lifesaving skills to swiftly respond to medical emergencies that may arise in our clinics. This comprehensive course equips us with foundational knowledge of BLS and AED application, CPR techniques, and managing emergency situations specific to dental offices. Not only does this training enhance patient safety and instill confidence in handling critical incidents like cardiac arrest, but it also opens doors to new job opportunities in the UK healthcare sector, where such skills are highly valued. Dentists who are trained in BLS and AED can expect competitive salaries due to the specialized nature of their expertise. The demand for healthcare professionals with emergency preparedness skills is on the rise, with a noticeable increase in job openings in recent years. By investing in this course, we not only elevate our professional competence but also contribute to a safer environment for our patients, making our dental practice more resilient in facing unexpected medical crises. Key Features: CPD Certified BLS and AED Training for Dentists Course Free Certificate from Reed CIQ Approved BLS and AED Training for Dentists Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Foundational Understanding of BLS and AED Application Module 02: Techniques for Cardiopulmonary Resuscitation (CPR) Module 03: Training on the Use of Automated External Defibrillator (AED) Module 04: Addressing Medical Emergencies in the Dental Office Setting Module 05: Emphasis on Infection Control and Safety Protocols Module 06: Procedures Following Successful Resuscitation Efforts Module 07: Development of Emergency Action Plans for Dental Practice Learning Outcomes: Attain a foundational understanding of BLS and AED applications for emergencies. Master CPR techniques specific to the dental office environment. Demonstrate proficiency in using Automated External Defibrillators (AED) effectively. Address and manage medical emergencies within the dental office setting. Implement infection control and safety protocols with emphasis on dental practices. Execute post-resuscitation procedures, ensuring optimal patient recovery outcomes. CPD 10 CPD hours / points Accredited by CPD Quality Standards BLS and AED Training for Dentists 1:20:24 1: Module 01: Foundational Understanding of BLS and AED Application Preview 12:24 2: Module 02: Techniques for Cardiopulmonary Resuscitation (CPR) 10:49 3: Module 03: Training on the Use of Automated External Defibrillator (AED) 09:41 4: Module 04: Addressing Medical Emergencies in the Dental Office Setting 08:49 5: Module 05: Emphasis on Infection Control and Safety Protocols 12:16 6: Module 06: Procedures Following Successful Resuscitation Efforts 14:02 7: Module 07: Development of Emergency Action Plans for Dental Practice 11:23 8: CPD Certificate - Free 01:00 Who is this course for? This BLS and AED Training for Dentists course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of BLS and AED Training for Dentists. Moreover, this course is ideal for: Dentists seeking comprehensive emergency response skills for their practice. Dental assistants desiring specialized training in BLS and AED procedures. Dental hygienists interested in enhancing emergency preparedness within their roles. Dental students aiming to acquire essential life-saving skills for patient care. Healthcare professionals working in dental offices seeking specialized emergency training. Requirements There are no requirements needed to enrol into this BLS and AED Training for Dentists course. We welcome individuals from all backgrounds and levels of experience to enrol into this BLS and AED Training for Dentists course. Career path After finishing this BLS and AED Training for Dentists course you will have multiple job opportunities waiting for you. Some of the following Job sectors of BLS and AED Training for Dentists are: Dental Nurse - £20K to 32K/year. Dental Hygienist - £25K to 42K/year. Dental Practice Manager - £25K to 45K/year. Dental Therapist - £22K to 38K/year. Oral Health Educator - £22K to 35K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Imagine embarking on a Customer Support Training Course that equips you with essential skills crucial in today's digital age. Customer support is not just about solving problems; it's about fostering positive relationships and ensuring satisfaction. In our modern world, where businesses thrive on customer loyalty, mastering Customer Support is paramount. This course teaches you effective communication, telephone etiquettes, and negotiation techniques, preparing you to handle various customer interactions confidently. These skills are invaluable in both daily life and professional careers, opening doors to job opportunities across the UK. Customer Support roles are in high demand, with salaries reflecting this need-ranging from competitive entry-level packages to lucrative senior positions. The sector is growing steadily, with a significant rise in job openings over the past decade. By enrolling in this course, you not only enhance your employability but also contribute to your personal growth and the success of any organization you join. Customer Support isn't just a skill; it's a pathway to thriving in today's service-driven economy. Key Features: CPD Certified Customer Support Course Free Certificate from Reed CIQ Approved Customer Support Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Call Centre Module 02: Traits of a Call Centre Agent Module 03: Agent and Customer Relationship Module 04: Telephone Etiquettes Module 05: Communication Skills Module 06: Scripts and Negotiation Techniques Module 07: Managing Difficult Customers Module 08: Call Centre Metrics and Benchmarking Module 09: Call Centre Technology and Trends Learning Outcomes: Develop strong customer rapport for enhanced service delivery and satisfaction. Perfect telephone etiquette to create a positive and professional impression. Acquire effective communication skills for seamless customer-agent interactions. Hone negotiation techniques within scripted scenarios for optimal outcomes. Navigate challenging customer situations with confidence and strategic proficiency. Interpret call centre metrics to drive performance and achieve benchmarked success. CPD 10 CPD hours / points Accredited by CPD Quality Standards Customer Support Training 1:58:15 1: Module 1: Introduction to Call Centre Preview 13:52 2: Module 2: Traits of a Call Centre Agent 13:07 3: Module 3: Agent and Customer Relationship 15:02 4: Module 4: Telephone Etiquettes 10:06 5: Module 5: Communication Skills 13:15 6: Module 6: Scripts and Negotiation Techniques 12:40 7: Module 7: Managing Difficult Customers 09:06 8: Module 8: Call Centre Metrics and Benchmarking 16:18 9: Module 9: Call Centre Technology and Trends 13:49 10: CPD Certificate - Free 01:00 Who is this course for? This Customer Support Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Customer Support Training. Moreover, this course is ideal for: Aspiring customer service professionals seeking skills enhancement. Call centre agents eager to refine their customer interaction capabilities. Team leaders aiming to elevate their team's customer satisfaction scores. Customer support managers focused on improving overall team performance. Individuals in roles requiring mastery of call centre dynamics and metrics. Requirements There are no requirements needed to enrol into this Customer Support Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Customer Support Training course. Career path After finishing this Customer Support Training course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Customer Support are: Customer Service Representative - £18K to 25K/year Call Centre Team Leader - £22K to 30K/year Customer Support Manager - £30K to 40K/year Technical Support Specialist - £20K to 28K/yr Customer Experience Analyst - £25K to 35K/yr Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In today's interconnected world, a Diploma in Marine Biology holds immense significance. Understanding the complexities of the oceanic ecosystem is paramount for addressing contemporary environmental challenges. With modules ranging from the intricacies of Marine Microbes to the conservation efforts highlighted in Marine Conservation, this Marine Biology course equips individuals with the knowledge essential for safeguarding marine life. In the UK, where marine industries play a pivotal role in the economy, skilled professionals proficient in Marine Biology are highly sought after. Job opportunities span across research institutions, conservation organizations, and governmental bodies. With an average salary ranging from £25,000 to £40,000 per annum, the financial prospects are promising. Moreover, as concerns about marine biodiversity escalate globally, the demand for expertise in this field continues to surge. According to recent data, job openings in the marine sector have seen a steady increase of 8-10% annually, indicating a flourishing career trajectory for Marine Biology enthusiasts. This diploma not only opens doors to fulfilling careers but also enables individuals to contribute meaningfully to the preservation of our marine ecosystems. Key Features: CPD Certified Marine Biology Course Free Certificate from Reed CIQ Approved Marine Biology Course Developed by Specialist Lifetime Access Course Curriculum: Module 01: Introduction to Marine Biology Module 02: The Ocean Module 03: The Ocean as a Habitat Module 04: Characteristics of the Marine Environment Module 05: Marine Life Module 06: Marine Microbes Module 07: Marine Invertebrates Module 08: Marine Vertebrates Module 09: Marine Populations and Communities Module 10: Marine Ecology Module 11: Food Chains and Food Webs Module 12: Damaging Impact of Human Activities on Marine Life Module 13: Marine Conservation Learning Outcomes: Identify diverse marine habitats and their unique characteristics for analysis. Understand the intricate relationships within marine ecosystems and food webs. Analyze the impact of human activities on marine populations and communities. Recognize the importance of marine conservation and sustainable practices. Apply knowledge of marine biology to assess and mitigate environmental damage. Demonstrate comprehension of marine microbes, invertebrates, and vertebrates. CPD 10 CPD hours / points Accredited by CPD Quality Standards Diploma on Marine Biology 3:33:05 1: Module 01: Introduction to Marine Biology Preview 17:39 2: Module 02: The Ocean 22:43 3: Module 03: The Ocean as a Habitat 16:52 4: Module 04: Characteristics of the Marine Environment 15:28 5: Module 05: Marine Life 14:05 6: Module 06: Marine Microbes 16:44 7: Module 07: Marine Invertebrates 17:42 8: Module 08: Marine Vertebrates 14:52 9: Module 09: Marine Populations and Communities 17:58 10: Module 10: Marine Ecology 12:42 11: Module 11: Food Chains and Food Webs 08:25 12: Module 12: Damaging Impact of Human Activities on Marine Life 18:50 13: Module 13: Marine Conservation 17:05 14: CPD Certificate - Free 01:00 15: Leave A Review 01:00 Who is this course for? This Diploma on Marine Biology course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Diploma on Marine Biology. Moreover, this course is ideal for: Environmental enthusiasts passionate about marine life preservation. Biology undergraduates seeking specialized knowledge in marine ecosystems. Ecologists aiming to broaden their understanding of marine habitats. Conservationists dedicated to safeguarding the oceans and marine biodiversity. Students interested in pursuing careers in marine research or conservation. Requirements There are no requirements needed to enrol into this Diploma on Marine Biology course. We welcome individuals from all backgrounds and levels of experience to enrol into this Diploma on Marine Biology course. Career path After finishing this Diploma on Marine Biology course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Marine Biology are: Marine Biologist - £25K to £40K/year. Marine Conservationist - £20K to £35K/year. Marine Ecologist - £25K to £40K/year. Marine Research Scientist - £30K to £50K/year. Marine Environmental Consultant - £25K to £45K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Level 7 QLS Endorsed Course | CPD Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

Level 4 QLS Endorsed Course | CPD Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

Level 5 QLS Endorsed Course | CPD Accredited | FREE 2 CPD Courses | 150 CPD Points | Lifetime Access