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13082 Open courses in Cardiff delivered Online

Level 3 Diploma in Microsoft Outlook

4.3(43)

By John Academy

Description: Microsoft Outlook is helpful software for professionals since it has all the tools and functionality you need for your work. Outlook 2013 is created with new and improved features as compared to its previous versions. Whether you are still a new user or have been using the Outlook for a long time, this course will help you know how to use the new functions and features of Outlook 2013. You will learn the features and functions that would help you communicate faster and easier to your colleagues, clients or anyone you need to communicate with. This course is very helpful to any professional or businessman who needs to organize their work well. In this course you will learn the necessary skills, knowledge and information of Microsoft Outlook.  Who is the course for? Professionals who want to learn basics, intermediate and advanced skills about Outlook 2013 new features People who have an interest in knowing all the functions and tools Microsoft Outlook 2013 Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Level 3 Diploma in Microsoft Outlook is a comprehensive course perfect for the beginner, intermediate, and advanced level users. This is a useful qualification to possess and will be very beneficial and helpful, especially to the following professionals: Administrative Assistant Administrator Office Manager Personal Assistant Microsoft Outlook for Beginners Module One - Getting Started 00:30:00 Module Two - Opening and Closing Outlook 01:00:00 Module Three - Understanding the Interface 01:00:00 Module Four - Working with the Message List and the Reading Pane 01:00:00 Module Five - Using Message List Commands 01:00:00 Module Six - Creating a New Email 01:00:00 Module Seven - Managing Email 01:00:00 Module Eight - Searching for Items 01:00:00 Module Nine - An Introduction to the Calendar 01:00:00 Module Ten - An Introduction to Tasks 01:00:00 Module Eleven - An Introduction to Contact 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities-Microsoft Outlook for Beginners 00:00:00 Microsoft Outlook Intermediate Level Module One - Getting Started 01:00:00 Module Two - Working with the Outlook Environment 01:00:00 Module Three - Working with Quick Steps 01:00:00 Module Four - Working with Rules 01:00:00 Module Five - Working with Messages 01:00:00 Module Six - Manipulating Message Properties and Options 01:00:00 Module Seven - Formatting Messages 01:00:00 Module Eight - Managing Automatic Content 01:00:00 Module Nine - Working with the Calendar, Appointments, and Meetings 01:00:00 Module Ten - Working with Contacts and Contact Groups 01:00:00 Module Eleven - Working with Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities-Microsoft Outlook Intermediate Level 00:00:00 Microsoft Outlook Advanced Level Module One - Getting Started 00:30:00 Module Two - Working with Messages 01:00:00 Module Three - Customizing Your Profile 01:00:00 Module Four - Advanced Email Tasks 01:00:00 Module Five - Managing Junk Mail 01:00:00 Module Six - Advanced Calendar Tasks 01:00:00 Module Seven - Doing More With Tasks 01:00:00 Module Eight - Using Notes 01:00:00 Module Nine - Viewing RSS Feeds 01:00:00 Module Ten - Printing 01:00:00 Module Eleven - Managing Outlook Data 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities- Microsoft Outlook Advanced Level 00:00:00 Mock Exam Mock Exam- Level 3 Diploma in Microsoft Outlook 00:30:00 Final Exam Final Exam- Level 3 Diploma in Microsoft Outlook 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Level 3 Diploma in Microsoft Outlook
Delivered Online On Demand35 hours
£25

Diploma in Sales and Marketing

4.3(43)

By John Academy

Description: Sales are the process that consists of interpersonal interaction and often done by one-to-one meeting with the clients or networking. Marketing is the process in the business that involves with public relations, advertising, social media, etc. Both can have different functions but both aims one thing, for the business to be profitable. To become an expert in both, you need the specific sales and marketing skills acquired. You could learn these skills through skills course and experience. This could be enhanced through training which this course offers. We are offering you a two-in-one set of skills course without sacrificing the quality of the lessons you will learn. Who is the course for? Marketing professionals or business owners who want to learn more about marketing. Anyone who needs to become an expert in the marketing area. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: This Diploma in Sales and Marketing Course is a useful qualification to possess and would be beneficial for the following careers: Businessmen Business Development Specialist Entrepreneur Marketing Manager Promotions Specialist Sales Agent Top Executive. Introduction to Sales Sales Management- Part 1 01:00:00 Sales Management- Part 2 01:00:00 Sales Management- Part 3 01:00:00 Sales Management- part 4 01:00:00 Sales Management- Part 5 01:00:00 Sales Management- Part 6 01:00:00 Sales Management- Part 7 01:00:00 Sales Management Module One - Getting Started 01:00:00 Module Two - Understanding the Talk 01:00:00 Module Three - Getting Prepared to Make the Call 01:00:00 Module Four - Creative Openings 01:00:00 Module Five - Making Your Pitch 01:00:00 Module Six - Handling Objections 01:00:00 Module Seven - Sealing the Deal 00:30:00 Module Eight - Following Up 01:00:00 Module Nine - Setting Goals 01:00:00 Module Ten - Managing Your Data 00:30:00 Module Eleven - Using a Prospect Board 01:00:00 Module Twelve - Wrapping Up 01:00:00 Introduction to Marketing Module One - Getting Started 00:30:00 Module Two - What is Marketing 00:30:00 Module Three - Common Marketing Types (I) 00:30:00 Module Four - Common Marketing Types (II) 00:30:00 Module Five - The Marketing Mix 00:30:00 Module Six - Communicating the Right Way 01:00:00 Module Seven - Customer Communications 00:30:00 Module Eight - Marketing Goals 00:30:00 Module Nine - The Marketing Funnel 00:20:00 Module Ten - Marketing Mistakes (I) 01:00:00 Module Eleven - Marketing Mistakes (II) 01:00:00 Module Twelve - Wrapping Up 00:30:00 Level 3 Diploma in Marketing- Activities 00:00:00 Sales and Marketing Defining Marketing 00:30:00 Recognising Trends 00:15:00 Conducting Market Research 00:15:00 Strategies for Success 00:15:00 Mission Statements 00:15:00 Trade Shows 00:15:00 Developing a Marketing Plan 00:30:00 Increasing Business 00:15:00 Saying No to New Business 00:30:00 Advertising Myths 00:30:00 Networking Tips 00:30:00 Sales Strategies Selling Skills 00:15:00 The Sales Cycle 00:30:00 Framing Success 00:15:00 Setting Goals with SPIRIT! 00:15:00 The Path to Efficiency 00:15:00 Customer Service 00:15:00 Selling More 00:15:00 Selling Price 00:15:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Diploma in Sales and Marketing 00:30:00 Final Exam Final Exam- Diploma in Sales and Marketing 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Diploma in Sales and Marketing
Delivered Online On Demand32 hours
£25

Xero Accounting Diploma

4.3(43)

By John Academy

Did you know Xero is the most widely used accounting software, but most people don't know how to use it correctly? Learn valuable, usable skills in Xero that employers are looking for right now and get ahead of the competition in your next interview or job promotion.  Through the Xero Accounting Diploma you will learn to use Xero to manage business accounts. The course is about how to use Xero based on the most popular functions which you as a Xero operator need to know how to use, in order to be proficient in using the software. You will learn how to set up a Xero system from the right beginning to the end, including how to enter opening balances, post customer invoices and credit notes. In addition to that, you will enhance your knowledge about post supplier bills and credit notes, pay suppliers, petty cash, prepare a VAT return, reconcile the bank and the credit card, and post journals. Moreover, understand the management of payroll function, write off bad debts, and run reports amongst things. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Xero Accounting Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Xero Accounting Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Introduction 00:02:00 Getting Started Introduction - Getting Started 00:01:00 Signing up to Xero 00:04:00 Quick Tour of Xero 00:12:00 Initial Xero Settings 00:13:00 Chart of Accounts 00:14:00 Adding a Bank Account 00:08:00 Demo Company 00:04:00 Tracking Categories 00:07:00 Contacts 00:12:00 Invoices and Sales Introduction - Invoices and Sales 00:01:00 Sales Screens 00:04:00 Invoice Settings 00:13:00 Creating an Invoice 00:18:00 Repeating Invoices 00:07:00 Credit Notes 00:06:00 Quotes Settings 00:03:00 Creating Quotes 00:07:00 Other Invoicing Tasks 00:03:00 Sending Statements 00:03:00 Sales Reporting 00:05:00 Bills and Purchases Introduction - Bills and Purchases 00:01:00 Purchases Screens 00:04:00 Bill Settings 00:02:00 Creating a Bill 00:13:00 Repeating Bills 00:05:00 Credit Notes 00:06:00 Purchase Order Settings 00:02:00 Purchase Orders 00:08:00 Batch Payments 00:12:00 Other Billing Tasks 555 00:02:00 Sending Remittances 00:03:00 Purchases Reporting 00:05:00 Bank Accounts Introduction - Bank Accounts 00:01:00 Bank Accounts Screens 00:07:00 Automatic Matching 00:04:00 Reconciling Invoices 00:06:00 Reconciling Bills 00:03:00 Reconciling Spend Money 00:05:00 Reconciling Receive Money 00:04:00 Find and Match 00:04:00 Bank Rules 00:09:00 Cash Coding 00:03:00 Remove and Redo vs Unreconcile 00:04:00 Uploading Bank Transactions 00:07:00 Automatic Bank Feeds 00:06:00 Products and Services Introduction - Products and Services 00:01:00 Products and Services Screen 00:02:00 Adding Services 00:03:00 Adding Untracked Products 00:03:00 Adding Tracked Products 00:07:00 Fixed Assets Introduction - Fixed Assets 00:01:00 Fixed Assets Settings 00:06:00 Adding Assets from Bank Transactions 00:06:00 Adding Assets from Spend Money 00:05:00 Adding Assets from Bills 00:02:00 Depreciation 00:04:00 Payroll Introduction - Payroll 00:01:00 Payroll Settings 00:15:00 Adding Employees 00:18:00 Paying Employees 00:10:00 Payroll Filing 00:04:00 VAT Returns Introduction - VAT Returns 00:01:00 VAT Settings 00:02:00 VAT Returns - Manual Filing 00:06:00 VAT Returns - Digital Filing 00:02:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Xero Accounting Diploma
Delivered Online On Demand6 hours 12 minutes
£25

Diploma in Executive Management

4.3(43)

By John Academy

Are you someone who is aiming to become part of the executive team? Do you want to learn how become an executive manager? Do you want to know what your next step to becoming on top of the team? If these are concerns, then this diploma will surely answer your questions! Description: In today's mind-boggling, quick paced, aggressive condition, executives must be skilled at moving rapidly to fabricate new initiative capacities. The Diploma in Executive Management is intended to build the business abilities and initiative capacities of directors who lead key divisions of their organizations and try to be among top authority in their associations. This course will adopt a strategy to get used to, consolidating addresses, gathering discourse, contextual investigation, pretending, grounds organizing openings, and a methodology re-enactment to give real life situations and knowledge that will give you chances to apply what you learned. Furthermore, this diploma course will help you improve your leadership capacities by helping you to think faster and all the more inventively about current focused techniques and arrangements. You will also develop comprehension of authoritative elements to enhance the outline and usage of new activities and stay away from dangerous arguments. To be able to put your insight and abilities under serious scrutiny in a custom system recreation that consolidates program content, manageability issues, and cooperation. Lastly, this course is intended for you to learn and give the students an opportunity to investigate issues on business and social limits and engage in social exercises that will be helpful to become an effective executive. Who is the course for? Professionals or employees aiming to become part of the executive board in their companies Businessmen and anyone who wants to learn about executive management Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be ages 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Executive Management is a useful qualification to possess, and will be very helpful to have especially for these careers: Businessmen Business Analyst and Strategist Business Consultant Business Development Specialist Business Reporter Business Statistician Economist Sales Specialist Supervisors And much more! Executive Management Introduction 01:00:00 How to Build Trust and Confidence 01:00:00 A Manager's Pitfalls 01:00:00 How to Build Team Spirit 01:00:00 Dealing with Problem Employees 01:00:00 Using Your Emotional Intelligence 00:30:00 Conclusion to Management 00:15:00 Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Leadership Management Leader and HR Management 00:30:00 Commitment and HR Management 01:00:00 Team Management 00:30:00 Build A Mastermind Group 02:00:00 People Recognition in HR Management 00:30:00 Performance, Goals and Management 00:30:00 Think Outside The Box 00:30:00 Be Passionate about Your Work 00:30:00 The Importance Of A Good Team Leader 00:30:00 Management of Managers Module One - Getting Started 01:00:00 Module Two - Grooming a New Manager 01:00:00 Module Three - Coaching and Mentoring (I) 01:00:00 Module Four - Coaching and Mentoring (II) 01:00:00 Module Five - Measuring Performance 01:00:00 Module Six - Motivating Managers 01:00:00 Module Seven - Signs of Poor Management 01:00:00 Module Eight - Trust Your Team of Managers 01:00:00 Module Nine - When an Employee Complains About Their Manager 01:00:00 Module Ten - When Do You Step In 00:30:00 Module Eleven - Remember These Basic Qualities 01:30:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Diploma in Management 00:20:00 Final Exam Final Exam- Diploma in Management 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Diploma in Executive Management
Delivered Online On Demand35 hours
£25

MS Excel 2016 Introduction

4.3(43)

By John Academy

Description MS Excel introduces multi-dimensional activities through its various feature. Do you want to be the first to look at the MS Excel 2016 Introduction course to learn its vivid use? Don't be late. Look at the MS Excel 2016 Introduction course and justify its authentic knowing its various fields. The course designs in such a way that helps you to know the basic functions of MS Excel and various use of Excel for making calculation, producing charts, and recording data of all kind of business. It teaches you how to create Excel data, simple PivotTable and charts, vivid use of IF, SUM, TOTAL, and AVERAGE. It enables the students to understand how Excel is used in business to analyze the existing data. It also teaches the functions of range, and cell to do different types of activities. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? MS Excel 2016 Introduction is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our MS Excel 2016 Introduction is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Introduction FREE 00:01:00 Getting Started with Excel What is Excel 00:02:00 Opening Excel 00:04:00 Navigating the Excel User Interface 00:07:00 Using the Excel Ribbon 00:03:00 Understanding Excel Work Components 00:04:00 Using the Backstage View 00:03:00 Creating Workbooks and Using Templates Creating a New Workbook 00:03:00 Creating Workbooks Using Templates 00:03:00 Saving an Excel Workbook 00:05:00 Using Convert and Checking Compatiblity 00:02:00 Entering Data Navigating a Worksheet by Mouse or Keyboard 00:05:00 Excel Data Types 00:03:00 Cell and Range Addressing 00:02:00 Data Selection Techniques 00:05:00 Common Excel Commands 00:07:00 Using the Autofill Handle 00:03:00 Excel Formula Basics Data What are Formulas and Functions 00:02:00 Components of a Formula 00:06:00 Calculation Hierarchy Using the Order of Operations_Revise 00:02:00 Creating Basic Formulas 00:08:00 Working with Basic Functions and Autosum 00:04:00 Using Cell References 00:04:00 Using the Quick Analysis Tool 00:01:00 Adjusting a Worksheet Modifying Columns and Rows 00:06:00 Hiding and Unhiding Columns and Rows 00:03:00 Formatting and Aligning Worksheet Data Formatting and Aligning Data 00:06:00 Merging Data 00:03:00 Wrapping Text Orientation 00:02:00 Formatting Numbers 00:03:00 Using Borders and Shading 00:03:00 Using the Format Painter 00:01:00 Removing Formatting Quickly 00:01:00 Using Cell Styles and Themes Understanding Cell Styles 00:02:00 Applying Cell Styles 00:04:00 Applying Themes 00:03:00 Inserting Objects and Graphics Inserting and Formatting Images 00:03:00 Inserting and Formatting Shapes 00:04:00 Inserting and Formatting Smart Art 00:04:00 Inserting Screenshots 00:02:00 Inserting Hyperlinks 00:03:00 Inserting Symbols and Equations 00:03:00 Inserting Word Art Or Text Boxes 00:04:00 Inserting Other Excel Objects 00:04:00 Arranging Objects 00:04:00 Proofing a Workbook Using Find and Replace 00:04:00 Finding and Replacing Formatting 00:01:00 Using Got to and Go to Special 00:02:00 Using the Spell Checker 00:03:00 Using the Theasaurus and Translation Feature 00:03:00 Printing an Excel File Printing and Previewing Excel Files 00:03:00 Creating Custom Margins and Scaling 00:05:00 Adding Headers and Footers 00:04:00 Formatting a Page with the Page Layout Tab 00:03:00 Printing Titles and Specific Worksheet Areas 00:05:00 Exporting to PDF and XPs 00:02:00 Managing Worksheets Renaming and Coloring Worksheet Tabs 00:03:00 Adding, Deleting, and Navigating Worksheets 00:03:00 Moving and Copying Worksheets 00:04:00 Hiding and Unhiding Worksheets 00:02:00 Navigating and Viewing Excel Files Viewing Workbooks 00:03:00 Using Zoom Tools 00:02:00 Configure Sheet Options 00:02:00 Using Freeze Panes and Split Commands 00:05:00 Working with Window Commands 00:04:00 Adjusting Workbook Properties 00:03:00 Conclusion Course Recap 00:02:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

MS Excel 2016 Introduction
Delivered Online On Demand3 hours 45 minutes
£25

Cooking (Chef) Course

4.3(43)

By John Academy

Description: To become a professional chef, one needs to have dedication, attention to detail and a love for food. These traits put together either makes or breaks up and coming chefs as working in a commercial kitchen comes with a lot of pressure. If you think you have the makings to be a great chef, you can definitely get this Cooking (Chef) Course to see what else you need. This course is designed to help you see the qualities of a successful chef by serving to the individual taste buds of your customers. With the help of this course you will be able to improve on your cooking and food preparation skills and understand the requirements to cater to unique tastes. You will learn more about equipments, knife skills, specialities and physical qualities that are required to become a perfect chef. You will also find out about baking tools, testing recipes, using feedback, culinary degrees and so much more. When finished with the course, you will be provided with many recipes which will only help you in your endeavour to become the perfect chef. Who is the course for? New chefs. Professionals looking to get a certified in order to pursue the restaurant business Anyone who is interested in cooking and kitchen management. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: This course would be beneficial for the following professionals: Chef Executive Chef Freelance catering business Cooking (Chef) Course Can TV Chefs Teach You To Cook? 00:30:00 Improving Cooking And Food Preparation Skills 00:15:00 Catering To Unique Tastes 00:30:00 Qualities Of A Successful Chef 00:30:00 Achieve Perfection As A Saucier 00:30:00 Becoming The Perfect Chef 01:00:00 Equipment For Perfect Chefs 00:30:00 How To Become The Perfect Chef: Attending School 00:30:00 The Keys To Getting and Using Feedback 00:30:00 What Can You Do With A Culinary Degree 01:00:00 Knife Skills For The Perfect Chef 00:30:00 Making Meals Easy to Eat Healthy 00:30:00 Plating for the At Home Chef 00:30:00 Perfect Chefs Choose A Speciality 00:30:00 Finding Local Cooking Classes 00:30:00 How Can You Become a Professional Chef 00:30:00 The Physical Qualities of the Perfect Chef 00:15:00 The Importance of Testing Recipes 00:15:00 The Chefs Important Baking Tools 01:00:00 The Learning Curve To Becoming The Perfect Chef 00:15:00 The Job of a Professional Chef 00:30:00 The Mix of Sweet, Spicy and Savory 00:30:00 The Perfect At Home Chef 00:30:00 The Perfect Chef Opens A Restaurant 00:15:00 The Physical Demand of Being a Chef 00:15:00 Recipes Recipe - I 01:00:00 Recipe - II 01:00:00 Recipe - III 01:00:00 Recipe - IV 01:00:00 Recipe - V 01:00:00 Recipe - VI 01:00:00 Recipe - VII 01:00:00 Recipe - VIII 01:00:00 Recipe - IX 01:00:00 Recipe - X 01:00:00 Recipe - XI 00:30:00 Recipe - XII 00:30:00 Recipe - XIII 00:15:00 Recipe - XIV 00:30:00 Recipe - XV 00:30:00 Recipe - XVI 01:00:00 Recipe -XVII 01:00:00 Recipe -XVIII 01:00:00 Recipe -XIX 01:00:00 Recipe -XX 01:00:00 Recipe-XXI 01:00:00 Recipe-XXII 01:00:00 Recipe-XXIII 01:00:00 Recipe-XXIV 01:00:00 Recipe-XXV 01:00:00 Recipe-XXVI 01:00:00 Recipe-XXVII 01:00:00 Recipe-XXVIII 01:00:00 Recipe-XXIX 01:00:00 Recipe-XXX 01:00:00 Recipe-XXXI 01:00:00 Recipe-XXXII 01:00:00 Recipe-XXXIII 01:00:00 Recipe-XXXIV 01:00:00 Recipe-XXXV 01:00:00 Recipe-XXXVI 01:00:00 Recommended Reading Recommended Reading : Cooking (Chef) Course 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Cooking (Chef) Course 00:20:00 Final Exam Final Exam- Cooking (Chef) Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Cooking (Chef) Course
Delivered Online On Demand46 hours
£25

Microsoft Office 2016 Word Complete Video Course - Beginner, Intermediate & Advanced

4.3(43)

By John Academy

Microsoft Office word is a word processor that allows you to type, format and design your written document. The Microsoft Office 2016 Word Complete Video Course - Beginner, Intermediate & Advanced covers a complete step-by-step guide for becoming a prolific user of the application. The course is sectioned into three parts - beginner, intermediate and advanced. The course contents are graded according to the level of complexity. The course starts with the basic concepts of the program by introducing the system of opening a word file or saving a file. As the course develops, you will learn the advanced features so that you may not face difficulty while learning. The course covers everything you need to know about the program. You will learn paragraph formatting, managing lists, creating tables, Thesaurus, spell check, comments, margins, printing. In the intermediate section, you will know how to use the editing tools, placing and sizing images, wrapping text around images, and using borders and effects, etc. Finally, you will master the advanced features of Microsoft Word such as using footnotes and endnotes, inserting bibliographies and indexes, using comments, etc. In short, the Microsoft Office 2016 Word Complete Video Course - Beginner, Intermediate & Advanced course will prepare you to use the program efficiently. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Office 2016 Word Complete Video Course - Beginner, Intermediate & Advanced is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Office 2016 Word Complete Video Course - Beginner, Intermediate & Advanced is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Microsoft Office 2016 Word - Beginner Getting Started with Word Navigate in Microsoft Word FREE 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Workbooks - Microsoft Office 2016 Word (Beginner) Workbooks - Microsoft Office 2016 Word Beginners 00:00:00 Microsoft Office 2016 Word - Intermediate Organizing Content Using Tables and Charts Sort Table Data FREE 00:07:00 Control Cell Layout 00:08:00 Perform Calculations in a Table 00:10:00 Create a Chart 00:11:00 Add an Excel Table to a Word Document 00:05:00 Customizing Formats Using Styles and Themes Create and Modify Text Styles 00:17:00 Create Custom List or Table Styles 00:07:00 Apply Document Themes 00:09:00 Inserting Content Using Quick Parts Insert Building Blocks 00:10:00 Create and Modify Building Blocks 00:07:00 Insert Fields Using Quick Parts 00:10:00 Using Templates to Automate Document Formatting Create a Document Using a Template 00:09:00 Create a Template 00:10:00 Manage Templates with the Template Organizer 00:05:00 Controlling the Flow of a Document Control Paragraph Flow 00:07:00 Insert Section Breaks 00:04:00 Insert Columns 00:05:00 Link Text Boxes to Control Text Flow 00:09:00 Simplifying and Managing Long Documents Insert Blank and Cover Pages 00:05:00 Insert an Index 00:09:00 Insert a Table of Contents 00:06:00 Insert an Ancillary Table 00:10:00 Manage Outlines 00:06:00 Create a Master Document 00:09:00 Using Mail Merge to Create Letters, Envelopes, and Labels The Mail Merge Feature 00:23:00 Merge Envelopes and Labels 00:08:00 Workbooks - Microsoft Office 2016 Word (Intermediate) Workbooks - Microsoft Office 2016 Word Intermediate 00:00:00 Microsoft Office 2016 Word - Advanced Manipulating Images Integrate Pictures and Text FREE 00:15:00 Adjust Image Appearance 00:09:00 Insert Other Media Elements 00:02:00 Using Custom Graphic Elements Create Text Boxes and Pull Quotes 00:06:00 Add WordArt and Other Text Effects 00:05:00 Draw Shapes 00:07:00 Create Complex Illustrations with SmartArt 00:08:00 Collaborating on Documents Prepare a Document for Collaboration 00:09:00 Mark Up a Document 00:06:00 Review Markups 00:04:00 Merge Changes from Other Documents 00:06:00 Adding Document References and Links Add Captions 00:06:00 Add Cross References 00:08:00 Add Bookmarks 00:05:00 Add Hyperlinks 00:06:00 Insert Footnotes and Endnotes 00:05:00 Add Citations and a Bibliography 00:11:00 Securing a Document Suppress Information 00:07:00 Set Formatting and Editing Restrictions 00:06:00 Restrict Document Access 00:02:00 Add a Digital Signature to a Document 00:04:00 Using Forms to Manage Content Create Forms 00:09:00 Modify Forms 00:03:00 Automating Repetitive Tasks with Macros Automate Tasks by Using Macros 00:10:00 Create a Macro 00:19:00 Workbooks - Microsoft Office 2016 Word (Advanced) Workbooks - Microsoft Office 2016 Word Advanced 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Microsoft Office 2016 Word Complete Video Course - Beginner, Intermediate & Advanced
Delivered Online On Demand10 hours 38 minutes
£25

Adobe Premiere Pro CC 2017 Complete Training

4.3(43)

By John Academy

Description: Adobe Premiere Pro CC is a robust, customizable, nonlinear video editor program. We are offering you a high-quality, comprehensive certificate course designed to help you master the techniques of Adobe Premiere Pro CC. Getting started with Adobe Premiere Pro CC might be difficult for amateurs, however, this course will certainly help you in making it accessible and approachable. From newbie to seasoned online entrepreneur can benefit from this process to learn editing videos in Adobe Premiere Pro. Through this Adobe Premiere Pro CC 2017 Complete Training course, you will introduce to the fundamental editing techniques, and learn the various panel windows to editing clips together, including audio work, creating sequence presets, titles, keyboard shortcuts, colour correction, exporting media and much more. Upon completion of the course, you will be able to get started with Adobe's video editing program and create appealing visual and audio stories like a pro. Who is the course for? You are a video creator (or want to make videos), and are wanting to edit videos with THE BEST video editing application today. You might know how to edit with Final Cut, iMovie, Sony Vegas, Premiere Elements, Windows Movie Maker, Camtasia, Screenflow, etc. But you want to transition to editing with Premiere Pro. You are a complete beginner who has never opened Premiere Pro (or have never learned how to use it properly). You have played around with Premiere Pro, but need some help becoming a more efficient editor. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Adobe Premiere Pro CC 2017 Complete Training 0 Adobe Premiere Pro CC Course Promo FREE 00:02:00 Introduction 1.1 Premuere Pro Course Intro - UPDATED 1 00:02:00 1.2 Quick Win - Stabilize ShakyVideo 00:04:00 1.2 Starting a New Project and Premiere Pro Orientation - UPDATE 1 00:13:00 1.3 Importing and Organizing 00:07:00 1.4 Quick win n_ Stablize your Videos 00:03:00 1.5 OPTIONAL - Use Media Browser to import Clips 00:02:00 Editing Your Video 2.1 Starting a New Sequence and Understanding the Timeline - UPDATE 1 00:06:00 2.2 Adding Clips to the Timeline, Syncing Footage, and Making Selects 00:12:00 2.3 Exercise - Syncing Video and Audio - UPDATE 1 00:01:00 2.4 Exercise Review - Syncing Video and Audio - UPDATE 1 00:03:00 2.5 Editing Tools 00:16:00 2.6 Adding bRoll Footage to Your Video 00:11:00 2.7 Adjusting Clip Size and Position - UPDATE 1 00:04:00 2.8 REVIEW Adjusting Clip Size and Position - UPDATE 1 00:00:00 2.9 Bonus - Editing Down an Interview - UPDATE 1 00:35:00 PP 2.10 Editing a Narrative Scene 00:11:00 Adding Video and Audio Transitions 3.1 Course Check In 00:01:00 3.2 Adding Video Transitions - UPDATE 1 00:08:00 3.3 Review Video Transitions - UPDATE 1 00:02:00 3.4 Adding Audio Transitions - UPDATE 1 00:04:00 3.5 Exercise - Create a Custom Blur Transition 00:07:00 PP 3.6 Trouble with Transitions 00:07:00 Adding Titles in Premiere Pro CC 2017.2 and 2018 4.1 Adding and Editing Titles 00:08:00 4.2 Create a Clean Lower Third Title 00:06:00 4.3 Create Scrolling End Credits 00:04:00 4.4 Exercise - Design Your Own Lower Third Titles 00:01:00 4.5 Exercise Review - Design Your Own Lower Third Titles 00:11:00 Adding Titles in Premiere Pro CC 2017.1 and Older 5 Tips for Beginner Video Editors 00:08:00 5.1 Adjusting Audio Levels in Premiere Pro 00:10:00 5.2 Adjusting Audio Channels 00:05:00 5.3 Fixing Audio with the Low and High Pass Filters 00:04:00 5.4 Improving Audio with EQ (Equalization) 00:08:00 5.5 Adjusting Audio Tracks with Effects 00:02:00 5.6 Exercise - Fixing Bad Audio 00:01:00 5.7 Exercise Review - Remove Bad Background Noise 00:05:00 5.8 Adding Music to Your Project and Making a Song Shorter 00:11:00 5.9 Easily Removing Background Noise with Audacity 00:05:00 Editing Audio PP 6.1 Color Correction with Lumetri Basics 00:09:00 PP 6.2 Exercise - Fix White Balance UPDATE 00:01:00 PP 6.3 Exercise Review - Fix White Balance UPDATE 00:03:00 PP 6.4 Creative Tab - Lumetri Color 00:06:00 PP 6.5 Curves Tab - Lumetri Color 00:04:00 PP 6.6 Color Wheels - Lumetri Color 00:02:00 PP 6.7 HSL Secondary - Lumetri Color 00:04:00 PP 6.8 Vignette - Lumetri Color 00:03:00 PP 6.9 Exercise - Matching Exposure 00:01:00 Color Correction and Grading 7.1 Adding Motion to Title Graphics 00:05:00 7.2 Add the Ken Burns Effect to Photos 00:02:00 7.3 Exercise - Add Motion to Video to Make it More Dynamic 00:01:00 7.4 Exercise Review - Add Motion to Video to Make it More Dynamic 00:06:00 7.5 OPTIONAL Adding Motion to Screenshots 00:08:00 Motion in Premiere Pro 8.1 Exporting a High-Quality, Small File-Size Video 00:09:00 PP 8.2 OPTIONAL - Export Settings - In Depth Review 00:12:00 8.3 Export a Full Resolution Video 00:01:00 8.4 Exporting Small File-Size Preview Video 00:02:00 8.5 Practice Exercise - Finish Course Project 00:01:00 Exporting Your Video 9.1 Adding and Adjusting Effects to Your Video Clips 00:07:00 9.2 Adjusting Effects with Keyframes 00:05:00 9.3 Using Lumetri Color Presets 00:04:00 9.4 Stabilize Shaky Footage with Warp Stabilizer 00:05:00 9.5 Exercise - Stabilize Shaky Video 00:01:00 9.6 Exercise Review - Stabilize Shaky Video 00:03:00 9.7 Make Footage More Cinematic with Overlays 00:07:00 9.8 Capture Still Images from Video 00:02:00 9.9 EXERCISE - Remove Noise and Grain from Video Clip UPDATED 00:07:00 Visual Effects and Advanced Premiere Pro Tips 10.1 Adjusting Clip Speed 00:05:00 10.2 Time Remapping and Speed Ramps 00:04:00 10.3 Slow Motion Video By Interpreting Frame Rates 00:02:00 10.4 Exercise - Speed Ramps 00:01:00 10.5 Exercise Review - Speed Ramps 00:01:00 Green Screen Editing - Chromakeying in Premiere Pro 11.1 Green Screen Tutorial (ChromaKeying) in Premiere Pro 00:08:00 11.2 Adding a Background to Green Screen Video 00:06:00 Conclusion 12.1 Conclusion 00:01:00 Resource Files Resource Files - Adobe Premiere Pro CC 2017 Complete Training 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Adobe Premiere Pro CC 2017 Complete Training
Delivered Online On Demand6 hours 39 minutes
£25

Effective Presentation: Public Speaking Essentials

By The Teachers Training

Overview Effective Presentation: Public Speaking Essentials Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Effective Presentation: Public Speaking Essentials Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Face Your Fear Of Public Speaking Introduction And Welcome To Calm 00:20:00 Ground Yourself Mentally 00:18:00 Ground Yourself Physically And Identify Your Negative Beliefs 00:20:00 Turn Your Fear Into Confidence 00:13:00 Create A No-Fear Presentation Create Your Agenda And Hooks Part 1 00:14:00 Create Your Agenda And Hooks Part 2 00:19:00 Create Your Powerpoint Slides 00:17:00 Create Your Blueprint Part 1 00:14:00 Create Your Blueprint Part 2 00:09:00 Practice Your No-Fear Presentation Practice Being Genuine 00:19:00 Practice Hiding Nerves 00:16:00 Practice Showing Confidence Part 1 00:17:00 Practice Showing Confidence Part 2 00:15:00 Deliver A No-Fear Presentation Prepare The Day Of The Presentation 00:19:00 Give An Amazing Presentation Opener 00:17:00 Handle Any Fear That Comes Your Way 00:15:00 Resource Resource - Effective Presentation: Public Speaking Essentials 00:00:00

Effective Presentation: Public Speaking Essentials
Delivered Online On Demand4 hours 22 minutes
£27.99

Train the Trainer - Part 1

By The Teachers Training

Overview Train the Trainer - Part 1 Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Train the Trainer - Part 1 Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Introduction And Welcome Introduction to Trainer Bootcamp 00:12:00 What Makes a Great Trainer? 00:18:00 Make Them Feel Safe Before Class Make Them Feel Safe Before Class Introduction 00:05:00 Make Comfortable Small Talk - Part 1 00:17:00 Make Comfortable Small Talk - Part 2 00:20:00 Make Comfortable Small Talk - Activity Feedback 00:09:00 Make an Impressive First Impression 00:15:00 Give Last Minute Reminders - Part 1 00:19:00 Give Last Minute Reminders - Part 2 00:15:00 Start With An Amazing Opener Give Your Introduction - Part 1 00:18:00 Give Your Introduction - Part 2 00:20:00 Give Your Introduction - Part 3 00:04:00 Find Out About Them 00:18:00 Reveal the Takeaways 00:13:00 Set Boundaries and Expectations - Part 1 00:18:00 Set Boundaries and Expectations - Part 2 00:06:00 Give the Lesson Hook 00:07:00 Build Credibility And Rapport Qui Do an Oral Review - Part 1 00:17:00 Do an Oral Review - Part 2 00:04:00 Send Them to Break 00:04:00 Walk and Talk During Break 00:11:00 Bring Them Back From Break 00:13:00

Train the Trainer - Part 1
Delivered Online On Demand4 hours 43 minutes
£27.99