Description Get ready for achieving success in working environments driven by client relationship for example, restaurants, motels, clubs, bars, bistros, coffee-houses and retail locations. The customer service skills you will gain in this course will help you achieve success in wide range of industries. The modules on this course have been designed by the industry experts and by undertaking this course you will get to acquire appropriate customer service skills and effective ways for improvements as well. Learners will likewise learn phone etiquette, how to work in a group effectively, manage time and team and how to work under stress. Who is the course for? Anyone who deals with customers on daily basis in any kind of job or business Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path Sales Executive/Officer Marketing Executive/Officer Sales Manager Marketing Manager. Customer Service Basics Customer Service and Retention Templates 01:00:00 Customer Service & Retention Checklist 01:00:00 Customer Service Checklist 01:00:00 Customer Service First Lesson 00:30:00 Second Lesson 01:00:00 Third Lesson 00:30:00 Fourth Lesson 00:30:00 Fifth Lesson 01:00:00 Mock Exam Mock Exam-Customer Service Course 00:20:00 Final Exam Final Exam-Customer Service Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Are you ready to positively impact the environment and embark on a challenging and rewarding career in forestry? Then, our CPDQS-accredited Forestry Diploma is the perfect starting point for your journey to success! This comprehensive programme will provide you with the knowledge and skills needed to work in the industry. You will learn about the principles of forestry and how to manage and maintain forests, identify different tree species and understand their characteristics, and understand how to plan and implement forest management strategies. You will also learn about forestry's environmental and economic impacts and the legal and regulatory framework for forestry in the UK. This Forestry: Forest Ecosystem-CPD Certified Bundle Contains 4 of Our Premium Courses for One Discounted Price: Course 01: Level 4 QLS Diploma in Forestry Course 02: Level 4 QLS Diploma in Environmental Health Course 03: Level 5 QLS Diploma in Agricultural Science Course 04: Level 5 QLS Diploma in Botany Don't miss out on this opportunity to gain the skills and qualifications needed to make a difference in the environment and embark on a challenging and fulfilling career in forestry. Enrol in our forestry course today and take the first step towards a lucrative and successful career! Learning outcomes of this forestry bundle: By the end of this course, you will be able to: Understand the principles of forestry and how to manage and maintain forests. Identify different tree species and understand their characteristics. Understand how to plan and implement forest management strategies. Understand the legal and regulatory framework for forestry in the UK. Learn about forest soil, forest menstruation, forest surveying, forestry, the forest ecosystem, and forestry's environmental and economic impacts. Why Prefer This Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another accredited by CPDQS after completing the Forestry course Get a free student ID card! (£10 postal charges will be applicable for international delivery.) Innovative and engaging content Free assessments 24/7 tutor support Experts created the Forestry course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now, and you'll have immediate access to all of the forestry course materials. Then, from any internet-enabled device, access the forestry course materials and learn when it's convenient for you. *** Course Curriculum of this Diploma in Forestry at QLS Level 4 course *** Module 01: Introduction to Forestry Module 02: Forest Soil Module 03: Forest Menstruation Module 04: Forest Surveying Module 05: Silviculture Module 06: Forest Ecosystem Module 07: Timber Harvesting (Part One) Module 08: Timber Harvesting (Part Two) Module 09: Urban Forestry Assessment Process We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit it. After passing the exam, you will be able to request a certificate with additional costs that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is perfect for individuals interested in working in the forestry industry and who want to gain the knowledge and skills needed to become professionals. Also, College students who want to pursue a career in forestry. Recreation Technicians, Wildland Firefighters, Wildlife Biologists who want to manage and improve the forests environment, Environmentalists who want to learn more about the role of forestry in preserving natural resources Landowners, Forest Logging Managers, Job seekers in relevant fields Requirements The program does not require any prior knowledge; everyone may participate! Career path There is a wide range of career opportunities available. Our Diploma will give you enormous advantages in various professions, such as: Forester - £22,000 - £30,000 Forest Manager - £28,000 - £40,000 Conservation Officer - £22,000 - £30,000 Forest Ranger - £19,000 - £26,000 Woodland Conservation Officer - £24,000 - £32,000 Certificates CPD Accredited Certificate Digital certificate - Included QLS Endorsed Hardcopy Certificate Hard copy certificate - £99
Unlock the power of diversity and inclusion with our online course, designed to equip you with the knowledge to create a more inclusive workplace. Discover the factors that create diversity and explore the impact of unconscious biases in the workplace, in this comprehensive theoretical course. According to a study, more than 40% of employees feel that their workplace is not diverse enough. In a world that is becoming increasingly globalised, it is essential to embrace diversity in the workplace. This is where our online course on Diversity Training comes in. Learning Outcomes: Understand the meaning and importance of diversity in the workplace Identify the factors that create diversity and how they impact the workplace Recognise prejudice, stereotyping, and discrimination and how to avoid them Understand unconscious biases and learn techniques to avoid them at work Explore new paradigms in workplace diversity and how to deal with diversity professionally Recognise the limitations of diversity training The Diversity Training Online Course offers a deep understanding of diversity in the workplace. The course covers several modules that focus on different aspects of diversity, including its definition, factors that create it, and its impact on the workplace. You will also learn about prejudice, stereotyping, discrimination, and unconscious biases and how to avoid them at the workplace. Additionally, the course teaches you how to deal with diversity in the workplace effectively. The course is suitable for anyone looking to develop their knowledge of diversity in the workplace and how to deal with it. Whether you are an HR manager, recruitment consultant, business owner, or someone looking to enhance their knowledge of diversity in the workplace, our online course is perfect for you. Join us to develop the necessary skills to deal with diversity in the workplace effectively and take the first step towards a more diverse and inclusive workplace. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals who want to create a more inclusive workplace HR professionals responsible for diversity and inclusion initiatives Employees who want to improve their knowledge of diversity in the workplace Managers who want to create a more diverse and inclusive team Career path HR Officer: £18,000 - £30,000 Diversity and Inclusion Manager: £35,000 - £60,000 Recruitment Consultant: £20,000 - £40,000 Training and Development Manager: £35,000 - £60,000 Equal Opportunities Officer: £25,000 - £40,000 HR Director: £80,000+
Ensure a safe and healthy working environment with our Workplace Health, Safety and Welfare course. Explore the laws and regulations around health and safety at work, and learn how to manage and assess common risks. Discover how to control hazards and prevent accidents, and gain knowledge on electrical, fire and gas safety. Our comprehensive training also covers safety in different work settings and other potential hazards. With our course, you'll be equipped with the knowledge to create a safer workplace. Learning Outcomes: Understand the laws and regulations associated with Health and Safety at Workplace. Learn how to manage and assess risks in the workplace. Identify common risks and hazards in the workplace and their control measures. Gain knowledge on electrical, fire and gas safety in the workplace. Recognise different work settings and their associated safety measures. Understand other health and safety hazards at work and their control measures. Our Workplace Health, Safety and Welfare course provides essential knowledge on Health and Safety at Workplace to help create a safe and healthy working environment. The course covers various modules such as laws and regulations, managing and assessing risks, identifying common risks and hazards, electrical, fire and gas safety, safety in different work settings and other health and safety hazards. Throughout the course, you will learn the importance of maintaining safety at work and how to recognise and mitigate risks and hazards associated with workplace health and safety. Our theoretical course is designed to provide essential knowledge and understanding to prevent accidents and illness at work. Join our course today and create a safe and healthy working environment for yourself and your colleagues. Certification Upon completion of the Workplace Health, Safety and Welfare course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for the following: Professionals in charge of health and safety in their workplace Anyone responsible for managing and assessing risks in the workplace Employees who want to gain essential knowledge on workplace health and safety Individuals interested in pursuing a career in Health and Safety at Workplace Career path Some of the career paths related to this field are: Health and Safety Manager: £28k - £60k per annum Health and Safety Officer: £22k - £40k per annum Health and Safety Advisor: £25k - £45k per annum Risk Assessor: £23k - £45k per annum Fire Safety Officer: £25k - £45k per annum Electrical Safety Engineer: £27k - £45k per annum
Unleash your full potential in the banking industry with Advanced Bank Telling Methods Training. Master the art of cash sorting, identify counterfeits, and learn about customer service and ethical issues for bank tellers. This course provides you with the essential knowledge to advance your career. Upon completion of the Advanced Bank Telling Methods Training course, individuals can understand the roles such as a bank teller, head cashier, customer service representative, loan officer, financial analyst, and branch manager. Salaries in these roles range from £16,000 to £60,000 per annum. The banking industry is continuously evolving, and having advanced skills and knowledge is essential for recruitment and career progression. Enrol in the Advanced Bank Telling Methods Training course today and take the first step towards a successful career in banking. Learning Outcomes: Gain knowledge of the skills and abilities required for a bank teller Understand the types of bank accounts and the procedures for opening them Develop proficiency in mathematical calculations for bank tellers Learn bookkeeping guidelines and payment methods Identify counterfeit currency and apply safety precautions for ATM Familiarise yourself with the rights and obligations according to UK law and ethical issues for bank tellers The Advanced Bank Telling Methods Training course is designed to equip individuals with the necessary skills and knowledge required to excel in the banking industry. The course comprises 13 modules covering all the essential topics such as cash sorting, counterfeit identification, customer service, and ethical issues. The course modules are structured in such a way that learners can easily understand the concepts and apply them in their work environment. The modules are theoretical in nature and provide in-depth knowledge of the various procedures and guidelines followed by banks. Upon completion of the course, learners will have a comprehensive understanding of bank teller procedures. Recruitment opportunities in the banking industry are vast and the skills learnt through this course will help individuals stand out in the competitive job market. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking to start a career in banking Bank tellers looking to enhance their skills and knowledge Anyone interested in understanding the procedures and guidelines followed by banks Students pursuing degrees in banking and finance Career path Bank Teller: £16,000 - £24,000 per annum Head Cashier: £20,000 - £30,000 per annum Customer Service Representative: £16,000 - £25,000 per annum Loan Officer: £20,000 - £40,000 per annum Financial Analyst: £25,000 - £50,000 per annum Branch Manager: £30,000 - £60,000 per annum
Cash is king, master the art of managing cash flows with our Cash Flow Management course. Learn to accelerate cash inflows, budget for cash flow, and utilise company accounts to prevent cash shortages. With this course, you'll also gain valuable insights into how small businesses manage cash flow, and the reasons why companies often run into severe cash flow problems. According to recent research, cash flow problems are one of the leading causes of small business failure, with up to 82% of small businesses failing due to poor cash flow management. This highlights the critical importance of managing your finances effectively to ensure the success and sustainability of your business. Take control of your finances and learn the essential skills to manage your cash flow effectively. Our Cash Flow Management Basics course covers everything from budgeting to utilising company accounts, so you can avoid cash flow problems and take your business to the next level. Learning outcomes: Understand the fundamentals of cash flow management Learn techniques to accelerate cash inflows Develop budgeting skills for effective cash flow management Gain insight into how to utilise company accounts Understand the common cash flow problems faced by small businesses Learn to identify the warning signs of severe cash flow problems Cash flow management is essential for the survival of any business. Our Cash Flow Management Basics course is designed to give you a fundamental understanding of how to manage your business's cash flow effectively. This course covers everything from accelerating cash inflows to budgeting for cash flow and utilising company accounts. You'll also learn about the common cash flow problems faced by small businesses and the warning signs of severe cash flow problems. With our Cash Flow Management course, you will gain the skills and knowledge you need to take control of your finances and take your business to the next level. Whether you're a business owner, manager, or accountant, this course will equip you with the skills you need to manage your business's cash flow effectively. Our engaging and easy-to-follow course material is delivered online, making it convenient and accessible for anyone. So, Enrol now and start building a solid foundation for financial success. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Business owners Managers Accountants Finance professionals Career path Cash flow analyst (£20,000 - £45,000) Financial analyst (£25,000 - £60,000) Financial controller (£35,000 - £80,000) Chief Financial Officer (£75,000 - £200,000) Finance director (£80,000 - £250,000) Chief Executive Officer (£120,000 - £1,000,000+)
Are you concerned about substance misuse and its impact on individuals and society? Take our Substance Misuse Awareness Online Certification Course and gain knowledge about prevention, treatment, laws, and policies related to substance misuse. Become a contributor towards a healthier community." According to a report, around 10% of the global population misuses drugs or other substances, leading to a range of physical, social, and economic problems. Substance misuse is a complex issue that requires a comprehensive understanding of its causes, effects, and treatment options. That's why our Substance Misuse Awareness Online Certification Course is essential for individuals looking to become expert in this sector. Learning Outcomes: Understand the impact of substance misuse on individuals and society Identify different types of substances and their effects Learn prevention strategies and how to create a substance misuse policy at the workplace Recognise signs of substance misuse in the workplace and understand treatment options Understand laws and acts related to substance misuse Learn about the impact of substance misuse on youth and prevention strategies Our Substance Misuse Awareness Online Certification Course is designed to provide you with a comprehensive understanding of substance misuse and its impact on individuals and society. With eight modules covering topics such as prevention, treatment, laws, and policies, you will gain the knowledge and skills needed to address substance misuse issues effectively. Through interactive exercises and quizzes, you will learn about the different types of substances and their effects on the body and mind. You will also understand the importance of prevention and how to create a substance misuse policy in the workplace. Additionally, you will gain knowledge on how to recognize signs of substance misuse in the workplace and learn about treatment options. This course also covers laws and acts related to substance misuse and provides insights into the impact of substance misuse on youth. By the end of the course, you will have the knowledge and skills needed to become expert in substance misuse awareness and contribute towards a healthier community. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals interested in substance misuse awareness Healthcare professionals HR managers Employers Educators Etc Career path Substance Misuse Awareness Officer: £22,000 - £35,000 per year Substance Misuse Nurse: £24,000 - £40,000 per year HR Manager: £35,000 - £50,000 per year Public Health Officer: £25,000 - £45,000 per year Educator: £25,000 - £40,000 per year Social Worker: £24,000 - £40,000 per year
Learn audit strategy and process to enhance your understanding and skills in the field.After the successful completion of the course, you will be able to learn about the following; Understand the concept of audit strategy and its importance in the auditing process. Learn the steps involved in establishing an effective audit strategy. Develop the skills required to conduct an audit strategy efficiently and effectively. Gain a comprehensive understanding of the audit process, including planning, fieldwork, and reporting. Identify the different documents required in auditing and their significance in the audit process. Explore various audit approaches used in business and understand how they can be applied to different audit scenarios. The Understanding Audit Strategy and Process course provide students with a comprehensive understanding of the audit process from beginning to end. This course covers the necessary steps for developing an effective audit strategy, including planning, executing, and reporting. Students will learn how to conduct an audit by understanding the audit process, audit approaches in business, and the necessary documents required for auditing. Additionally, this course emphasizes the importance of effective compliance monitoring and its impact on business performance. Students will explore various approaches to monitoring audit practices for effectiveness and compliance. By the end of this course, students will have a strong foundation in audit strategy and process and be able to apply these skills to real-world scenarios. The Understanding Audit Strategy and Process course provide students with a comprehensive understanding of the audit process from beginning to end. This course covers the necessary steps for developing an effective audit strategy, including planning, executing, and reporting. Students will learn how to conduct an audit by understanding the audit process, audit approaches in business, and the necessary documents required for auditing. Additionally, this course emphasizes the importance of effective compliance monitoring and its impact on business performance. Students will explore various approaches to monitoring audit practices for effectiveness and compliance. By the end of this course, students will have a strong foundation in audit strategy and process and be able to apply these skills to real-world scenarios. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding Audit strategy and process Self-paced pre-recorded learning content on this topic. Understanding Audit Strategy And Process Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Risk Manager Investment Risk Analyst Portfolio Manager Chief Risk Officer Investment Analyst Quantitative Analyst Risk Management Consultant Compliance Officer Financial Advisor Hedge Fund Manager Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
10 QLS Endorsed Courses for Dog Agility Coach | 10 Endorsed Certificates Included | Life Time Access
10 QLS Endorsed Courses for Educator | 10 Endorsed Certificates Included | Life Time Access