3442 Officer courses

Our regulated and nationally recognised FREC 3, pre-hospital care qualification is ideal for those seeking a career in the emergency services, ambulance service, the event and security medical sector or those who work in high risk workplaces. Over a 5 day period, learners will gain the knowledge, skills and competencies needed to deal with a range of pre-hospital care emergencies, such as: managing a patient’s airways, catastrophic bleeding, management of fractures, medical emergencies and more. Ideal as an alternative to the First Person on Scene Intermediate (FPOSi) qualification, the QA Level 3 Certificate in First Response Emergency Care (FREC 3) also forms part of a progressive suite of pre-hospital care qualifications that lead to the QA Level 5 First Response Emergency and Urgent Care (RQF). Endorsed by The Faculty of Pre-Hospital Care – The Royal College of Surgeons of Edinburgh, and fulfilling the competencies set out in the PHEM skills framework at descriptor level D, this fantastic qualification is perfect for a range of roles in emergency care, such as: Event Medical Responder, Emergency Care Support Worker and more. First Response Emergency Care (FREC 3) Course Content Roles and responsibilities of a first responder Medical emergencies Patient assessment Airway management Adult, child and infant CPR & AED usage Return of spontaneous circulation (ROSC) procedures Emergency oxygen Traumatic injuries Catastrophic bleeding Shock Poisoning and intoxicating substances External and internal bleeding Helmet removal Neck, spine and pelvic immobilisation Environmental exposure Burns and scalds Minor injuries Incident reporting Intended Audience The Qualsafe First Response Emergency Care (FREC 3) is a regulated and nationally recognised qualification, ideal for those looking to work or volunteer as a first responder. Among the first to arrive at a scene, first responders typically include police officers, firefighters, and those providing medical cover at festivals and events such as Emergency/Community First Responders, Door Supervisors, Close Protection Operatives and Security Guards as well as those working in high risk environments including the military, power stations, agriculture and manufacturing.

Fire Warden (Marshal) Training Course Overview The Fire Warden (Marshal) Training course equips individuals with the essential skills and knowledge to manage fire safety in the workplace. It covers a comprehensive range of topics, from understanding fire safety basics to mastering evacuation procedures and regulations. Learners will gain the confidence to take on the role of a Fire Warden, ensuring they are prepared to implement preventive measures and respond effectively in the event of a fire emergency. By the end of the course, learners will have a solid understanding of fire safety protocols and be able to act decisively to safeguard people and property. Course Description This course offers in-depth coverage of fire safety, with a focus on the responsibilities and duties of a Fire Warden. Participants will explore key areas such as fire prevention, emergency response, and effective evacuation strategies. The curriculum also includes important legal regulations and risk assessment procedures, equipping learners with the tools to ensure compliance and enhance safety within their organisation. The course is designed to provide both theoretical knowledge and an understanding of best practices in fire safety, ensuring that learners are well-prepared to fulfil the role of a Fire Warden with confidence. Fire Warden (Marshal) Training Curriculum Module 01: Basics of Fire Safety Module 02: Introduction to Fire Warden Module 03: Preventive Duties Module 04: Emergency Duties and Qualities Module 05: Fire Safety Measures Module 06: Evacuation Strategies Module 07: Regulations and Risk Assessment (See full curriculum) Who is this course for? Individuals seeking to improve fire safety knowledge. Professionals aiming to enhance workplace safety. Beginners with an interest in fire safety management. Organisations needing to train staff on fire warden duties. Career Path Fire Warden Health and Safety Officer Emergency Response Coordinator Workplace Safety Advisor Fire Safety Consultant

Ladder Safety Course Overview This course on "Ladder Safety" provides learners with essential knowledge and skills to ensure the safe use of ladders in various environments. It covers critical topics such as ladder classifications, risk assessments, pre-use safety checks, and the correct procedures for setting up and using ladders safely. Designed for both beginners and those looking to refresh their knowledge, the course aims to reduce the risks associated with ladder usage and promote safety in the workplace. By the end of the course, learners will be equipped to identify potential hazards, conduct safety inspections, and implement effective safety measures when using ladders. Course Description The "Ladder Safety" course explores key aspects of ladder use, focusing on ensuring safety in various work environments. Learners will delve into ladder classifications, pre-use safety inspections, and risk assessments to identify hazards. The course covers setting up ladders correctly, ensuring proper placement, and securing them to prevent accidents. Throughout the course, learners will gain an understanding of safe ladder usage techniques and the importance of conducting thorough risk assessments. The course provides an engaging learning experience that equips participants with the knowledge to make informed decisions about ladder safety and compliance with workplace regulations. Ladder Safety Curriculum Module 01: Introduction to Ladder Safety Module 02: Ladder Classifications and Uses Module 03: Pre-use Safety Inspections and Risk Assessment Module 04: Setting Up and Safe Use of Ladders Module 05: Placement Considerations and Securing a Ladder (See full curriculum) Who is this course for? Individuals seeking to enhance workplace safety Professionals aiming to improve their knowledge of health and safety regulations Beginners with an interest in workplace safety and risk management Anyone working in environments where ladder use is required Career Path Health and Safety Officer Construction Site Manager Facilities Management Professional Risk Assessment Specialist Safety Trainer in Various Industries

Monkeypox Awareness Course Overview: This course provides essential information on Monkeypox, focusing on its identification, symptoms, diagnosis, and the necessary workplace safety protocols. Learners will gain an understanding of the disease, its implications, and the measures needed to prevent and manage it in various environments. The course is designed to ensure learners are equipped with the knowledge to identify the symptoms of Monkeypox, diagnose it effectively, and understand how to maintain a safe work environment. By the end of the course, learners will have a comprehensive grasp of Monkeypox and be prepared to implement safety practices in their workplace. Course Description: This course offers an in-depth exploration of Monkeypox, starting with an overview of the disease itself, including its origins, transmission methods, and key symptoms. Detailed information on diagnosis follows, helping learners understand how to recognise and identify the disease in various settings. The course also covers workplace safety, providing guidance on how to reduce the risk of transmission and maintain a healthy environment for all. Learners will be equipped with the knowledge to assess risks, manage cases, and take appropriate actions to ensure safety. This course is suitable for anyone looking to enhance their understanding of Monkeypox and improve their workplace health strategies. Monkeypox Awareness Curriculum: Module 01: What is Monkeypox Module 02: Symptoms and Diagnosis Module 03: Workplace Safety (See full curriculum) Who is this course for? Individuals seeking to understand and manage Monkeypox. Professionals aiming to enhance their knowledge of disease prevention in the workplace. Beginners with an interest in public health or disease management. Anyone working in environments where health and safety are a concern. Career Path: Public Health Advisor Healthcare Worker Health and Safety Officer Disease Prevention Specialist Workplace Safety Manager

Essential skill for all mental health professionals This 2-day workshop gives you the opportunity to see demonstrated, experience, and practice the steps of this powerful technique in a small group under the careful guidance of our expert tutor… Accredited CPD Certificate : 12 hours Length 2 days (9:30am - 4:00pm) Excellent course. A brilliantly encouraging and supportive environment in which to learnHARRIET, WORKSHOP PARTICIPANT Life-changing! A great weight has been lifted off my shoulders.NURSE (PREVIOUSLY TRAUMATISED BY A CAR ACCIDENT) Why take this course We have over 20 years of experience in teaching the rewind technique to health and welfare professionals – we’ve drawn on that experience to develop a course which gives you enough time to thorough absorb and practice the technique, understand why it works and to experience it yourself, so that you leave confident in your ability to use the rewind safely and effectively. The Rewind Technique* is an effective psychological intervention for successfully treating trauma and phobias and one of the most important skills you need to master to be able to work successfully with any anxiety disorder or condition which may have developed as a result of unresolved trauma. Even the most severe phobic and post-traumatic stress (PTSD) symptoms can be successfully addressed using the the rewind technique taught on this 2-day course, which has been refined* in line with understandings from neuroscience to make it as safe and reliably effective as possible. An essential therapeutic technique to have in your therapeutic ‘toolkit’, it is important to learn and practice it under the careful guidance of our expert tutor – you will leave the course knowing how to use the rewind technique safely and effectively having watched live demonstrations, had plenty of time to practice the steps involved with fellow students, the opportunity to experience the technique yourself and more. Our workshop has limited numbers so you will have plenty of opportunities for asking questions and the tutor, who has extensive clinical experience. Using the rewind technique you can, often surprisingly quickly, detraumatise bad memories, stop flashbacks and other PTSD symptoms, cure phobias, banish nightmares and reduce anxiety so you can help the victims of abuse, rape, violence, car accidents, fire, terrorism and panic attacks, heart attacks and other life-threatening experiences. Another key benefit of this technique is non disclosure – there is no need for people to repeatedly revisit or talk about specific details of the events that have traumatised them. This helps avoid embedding the trauma further and making the situation worse – as can sometimes inadvertently happen in other therapeutic approaches to treating trauma – and helps prevent the therapist or counsellor being vicariously traumatised by what they might hear. It is also invaluable when working therapeutically with people who have suffered persistent physical or sexual abuse, and people with OCD. People suffering from other conditions, such as depression, addictions or uncontrollable anger, may have experienced a traumatic event, which needs to be successfully detraumatised in order for them to move on with their lives. As a result of our training in the rewind technique – which we have been delivering for over 20 years – our graduates have brought relief to literally thousands of people (eg. case history / PTSD Resolution). Please note This is a powerful technique, which needs to be implemented with care – we recommend you take the time to learn it in person in a small group with a skilled and highly experienced tutor who can guide you through the important steps involved, oversee you as you practise them, answer your questions and give you crucial direct feedback. The version of the rewind technique* you will learn on this course has been refined in line with understandings from neuroscience to make it as safe and reliably effective as possible. The course is taught over two days to ensure you have enough time to thoroughly absorb and practice the steps involved so that you are confident in using it and know how to do so safely and effectively with clients. You will also learn when it is NOT appropriate to use this technique and how to ensure you avoid embedding any trauma further, or making a phobia worse. Guided imagery and visualisation skills form an essential part of the rewind technique, which is why they are a requirement for attending this course. This has huge potential to change people's lives for the better. I can't wait to put what I've learnt here to good usePSYCHIATRIC SUPPORT WORKER What will you learn How to detraumatise people quickly and safely The necessary skills to treat even severe phobias Why this version of the rewind technique is so effective, and how it works Under careful guidance from the tutor, you will: revisit key skills for relaxing clients in order to successfully work using the technique walk and talk through a step-by-step breakdown of the rewind technique see a live demonstration of working with a phobia or trauma practice each stage of the rewind technique in pairs practice the entire process, with other course participants, under supervision You will also gain: Vital tools for psycho-education – both adding to your own understanding and to pass on to clients A clear understanding of the fear response and how PTSD and phobias develop The detrimental impact traumas and phobias can have on a person’s life The crucial role of the pattern-matching processes in the brain in triggering phobic responses and post traumatic stress symptoms How the main treatment techniques for treating post traumatic stress disorder (PTSD), sub-threshold trauma and phobias (including EMDR, EFT and CBT) work – their advantages and disadvantages Why the rewind technique draws on the innate ability we all have to recover from trauma Pre-disposing factors for suffering a problematic post-traumatic response (or developing a phobia) Why critical incident debriefing increases the incidence of PTSD How this version of the rewind technique has been modified to make it safer and more reliable Trauma-focused rewinding: the psycho-biological reason why this refined rewind technique works so consistently well A step-by-step breakdown of the essential stages of the rewind technique The chance to see a live demonstration of working with a phobia or trauma You will leave with: The confidence to begin using the technique ethically and safely A clear understanding of the advantages of using a non-intrusive psychological technique to treat trauma, PTSD and phobias (where the client does not have to go into details about or repeatedly ‘revisit’ what has traumatised them) What to do if a client as an abreaction Important information about when not to use this technique – and what can be done instead An understanding of how the rewind technique can be used to work with Complex Trauma and cases involving ‘freeze’, shutdown or dissociative responses How you can carefully apply this technique to relieve a huge range of anxiety disorders Greater confidence in dealing with anxiety disorders and distress caused by trauma, phobias and flashbacks An understanding of how rapidly transformative this technique can be; on the last afternoon we view a filmed therapy session (and follow up) in which Joe Griffin uses the rewind technique to relieve a young man of his severe shark phobia There is also plenty of opportunity for you to ask questions and to experience and practice, under careful guidance, the various stages of the rewind technique yourself. Who is this course suitable for? Anyone working with distressed, phobic or traumatised people, who has already taken our Guided Imagery and Visualisation workshop (and ideally the Therapeutic Power of Language workshop too) as these skills are essential components of the rewind technique. If you help traumatised people (including children) or people suffering from any form of phobia or anxiety disorder – this includes: psychotherapists, counsellors, mental health nurses, OTs, health visitors, social workers, psychiatrists, GPs, clinical psychologists, midwives, welfare officers, youth workers, hypnotherapists and those working with traumatised members of public services, such as: firefighters, police, paramedics and military personnel – you will find the rewind technique and associated skills hugely helpful. Course requirements Guided imagery, relaxation and visualisation are an integral component of the Rewind Technique – if you don’t already have experience in using these skills therapeutically with others you must complete our Guided Imagery and Visualisation for Therapeutic Change workshop before attending this course (this is always run the day before our rewind technique training). This is to ensure you get the most out of this 2-day course and also have the necessary skills for practising the rewind technique safely and effectively. You would also find it useful to attend the Therapeutic Power of Language workshop beforehand if you can. All 3 workshops count towards Part 1 of the HG Diploma. Ros Townsend’s live online training Trauma: Patterns of the past is also useful for anyone working with or supporting someone suffering from unresolved trauma, or who would like to understand their own experiences of trauma better. She also runs a workshop on working with Complex Trauma. *About the Rewind Technique The Rewind Technique originated from one developed by Richard Bandler, one of the founders of NLP, when it was called the Visual/Kinaesthetic Dissociation protocol. A variant of this was developed by Dr David Muss, who called it the Rewind Technique. The version of the Rewind Technique you will learn on this 2-day course was refined by Joe Griffin and Ivan Tyrrell, co-founders of the human givens approach, to make it as reliably effective and safe as is possible by aligning the method with their insights into how trauma and phobias are processed in the brain. HG Therapists now follow a specific Rewind Protocol which follows the essential steps of the process that Griffin and Tyrrell set out. Course format This intense 2-day training proceeds through a blend of talks, live demonstrations, skill-developing exercises, practice sessions (under careful guidance) and deconstruction of filmed examples of the technique being used, including one with a severely traumatised young woman. There is also plenty of opportunity for networking and discussion during the breaks. The course was previously entitled: The fast phobia and trauma (PTSD) cure – a 2-day workshop in the rewind technique This course has been independently accredited by the internationally recognised CPD Standards Office for 12 hours of CPD training. On completion of this training you’ll receive CPD certificates from the College and the CPD Standards Office.

Course Overview This comprehensive course is designed to provide a well-rounded understanding of GDPR compliance, data protection frameworks, and key cyber security legislation in the UK and beyond. Covering topics from legal obligations under the General Data Protection Regulation to the implications of cyber crime on modern business, this programme equips learners with the knowledge needed to navigate the increasingly regulated digital landscape. Whether you are responsible for handling sensitive data or advising on compliance procedures, this course offers vital insight into maintaining data integrity and organisational transparency. Upon completion, learners will be able to interpret key legal requirements, identify risk areas, and support best practices within their professional setting. Course Description The GDPR Compliance, Data Protection & Cyber Security Law course explores a range of essential subjects that influence today’s data-driven industries. Learners will gain a strong foundation in legal and regulatory aspects of data handling, including the principles of GDPR, cyber law, and anti-money laundering frameworks. The course also includes modules on commercial and business law to deepen understanding of corporate responsibilities in data management. Ideal for legal assistants, compliance officers, or business managers, this course helps learners enhance their ability to assess data security measures and ensure alignment with current regulations. With a structured curriculum and accessible learning materials, this programme supports learners in achieving a robust legal and regulatory understanding. Course Modules: Module 01: GDPR Module 02: Data Protection Module 03: Paralegal Training Module 04: Commercial Law Module 05: Cyber Law Online Course Module 06: Business Law Module 07: Cyber Security Awareness Training Module 08: Anti-Money Laundering (AML) Training (See full curriculum) Who is this course for? Individuals seeking to understand GDPR and data security regulations. Professionals aiming to improve compliance and data governance within their roles. Beginners with an interest in legal and cyber regulatory frameworks. Business owners, managers, or HR personnel responsible for policy implementation. Career Path Data Protection Officer (DPO) Compliance Consultant Cyber Security Policy Advisor Paralegal in Commercial or Cyber Law Information Governance Analyst Risk and Compliance Coordinator Legal and Regulatory Affairs Assistant

Course Overview The Portuguese Language Course for Beginners is designed to introduce learners to the essentials of the Portuguese language, equipping them with the ability to communicate confidently in everyday situations. This course covers key aspects such as greetings, basic vocabulary, sentence structure, and conversational skills. Whether you are preparing for travel, work, or personal enrichment, this course provides a strong foundation for further language development. By the end of the course, learners will have gained the competence to understand and use common Portuguese expressions, engage in simple conversations, and appreciate the cultural nuances of Portuguese-speaking countries. With its clear structure and engaging approach, this course offers practical value by enhancing communication skills, boosting cultural understanding, and opening up new personal and professional opportunities. Course Description The Portuguese Language Course for Beginners offers a structured introduction to the language through a series of focused lessons. Learners will explore essential topics including basic grammar, vocabulary building, pronunciation techniques, and conversational etiquette. Each section of the course is designed to enhance comprehension and speaking abilities, fostering a gradual progression towards language confidence. Learners will also gain insights into Portuguese culture, helping them to apply their language skills in real-world contexts with sensitivity and awareness. The course combines interactive exercises, audio support, and accessible content to ensure an enriching learning experience. Upon completion, learners will have developed the linguistic tools necessary to engage in everyday Portuguese conversations, navigate simple social and professional interactions, and lay the groundwork for further language study. The course is ideal for those seeking a reliable and well-rounded entry point into Portuguese language acquisition. Course Modules Module 01: Lesson 1 Module 02: Lesson 2 Module 03: Lesson 3 Module 04: Lesson 4 (See full curriculum) Who is this course for? Individuals seeking to communicate effectively in Portuguese during travel or relocation. Professionals aiming to expand career opportunities in Portuguese-speaking markets. Beginners with an interest in learning a new language for cultural enrichment. Students or enthusiasts looking to build foundational language skills for academic or personal growth. Career Path Translator or Interpreter (Entry-Level) Customer Service Representative in multilingual environments Travel and Tourism Assistant International Sales or Business Support Officer Language Tutor (Beginner Level) Cultural Exchange Programme Coordinator

Course Overview This comprehensive course in Supply Chain Management, Purchasing & Procurement provides learners with the strategic knowledge and operational understanding needed to navigate today’s dynamic supply environments. It explores the core components of supply chain systems, procurement cycles, and purchasing strategies, offering insight into effective logistics planning, supplier relations, and risk mitigation. Learners will gain the tools to streamline processes, optimise procurement decisions, and align purchasing objectives with broader business goals. Designed to support both career development and organisational efficiency, the course equips participants with a strong foundation in modern supply chain functions—contributing to smarter decision-making and improved supply performance. Course Description This course delves into the critical areas of supply chain operations, from foundational concepts to advanced procurement practices. Participants will study logistic management frameworks, category and inventory management, transport coordination, and supplier relationship strategies. Special focus is given to procurement tools, bid management, and cost reduction techniques that can enhance purchasing functions. Through each module, learners are introduced to effective methods for improving supply accuracy, managing quality, and applying risk assessment across sourcing channels. The course supports learners in understanding the interconnected nature of global supply networks, helping them contribute more effectively to procurement, planning, and supplier engagement in diverse business settings. Course Modules Module 01: Supply Chain Basics Module 02: Supply Chain Drivers Module 03: Introduction to Logistic Management Module 04: Planning Framework for Logistics Module 05: Transport Management Module 06: Role of Procurement in an Organisation Module 07: The Purchasing Cycle Module 08: Purchasing Toolkits Module 09: Managing Competitive Bids Module 10: Quality Management Module 11: Supplier Relationship Management Module 12: Analysing and Reducing Risk in the Supply Chain Module 13: Improving Efficiency and Accuracy Module 14: Category Management Module 15: Inventory Management Module 16: E-Procurement (See full curriculum) Who is this course for? Individuals seeking to build a career in procurement or logistics. Professionals aiming to upskill in supply chain operations. Beginners with an interest in purchasing and supply management. Business owners or team leaders looking to optimise procurement processes. Career Path Supply Chain Analyst Procurement Officer Purchasing Manager Inventory Control Specialist Logistics Coordinator Category Manager Supplier Relationship Manager Operations Executive in manufacturing, retail, or distribution sectors

Course Overview The DeepSeek Masterclass: A Complete DeepSeek Zero to Hero! is designed to provide learners with a comprehensive understanding of DeepSeek AI from the ground up. Whether you are new to artificial intelligence or seeking to deepen your expertise, this course offers a structured journey through DeepSeek's functionalities and real-world applications. Learners will discover how to navigate DeepSeek for software development, business innovation, and educational advancement. Through this masterclass, individuals will build a strong theoretical foundation, explore diverse use cases, and emerge with the confidence to implement DeepSeek-driven strategies in a range of professional environments. By the end of the programme, learners will have developed the knowledge and insights necessary to use DeepSeek as a transformative tool across multiple disciplines. Course Description This in-depth course covers a wide range of essential topics, including the foundations of artificial intelligence, DeepSeek system setup, and its applications across various sectors such as business, education, and software development. Learners will explore how DeepSeek can be leveraged to create smart solutions for students, empower business professionals, and support teaching practices. The masterclass delivers an immersive learning experience that blends conceptual knowledge with strategic application insights. Participants will build expertise in utilising DeepSeek to enhance efficiency, support innovation, and foster professional growth. Whether learners are looking to enter the AI space or to future-proof their careers, this course equips them with the essential skills and understanding to confidently engage with DeepSeek technologies in a competitive landscape. Course Modules Module 01: Getting Started Module 02: Foundations of Artificial Intelligence (AI) Module 03: Setting up DeepSeek AI for Beginners Module 04: DeepSeek for Software Developers Module 05: DeepSeek for Business Professionals Module 06: DeepSeek Smart Solutions for Students Module 07: The Power of DeepSeek Module 08: DeepSeek for Teaching Professionals (See full curriculum) Who is this course for? Individuals seeking to master DeepSeek AI from basic to advanced levels. Professionals aiming to integrate DeepSeek solutions into their organisations. Beginners with an interest in artificial intelligence, software development, or educational technology. Educators and trainers wishing to incorporate AI-based strategies into teaching. Career Path AI Solutions Specialist Software Developer (AI Focus) Business Innovation Consultant Educational Technology Specialist Data Analysis Support Roles AI Application Support Officer Digital Transformation Assistant

Course Overview The Food Safety and Hygiene Level 2 course is designed to equip learners with a strong understanding of the key principles underpinning food hygiene and safety in the UK. Covering essential topics such as microbiological hazards, legislation, allergen control, and hygiene practices, this course prepares learners to contribute effectively to safe food handling environments. Whether you're working in catering, hospitality, retail, or food production, the knowledge gained through this course helps ensure food is handled in compliance with UK standards. By the end of the course, learners will be confident in identifying hazards, understanding legal responsibilities, and maintaining hygienic practices within food premises. It also includes timely guidance for adapting food businesses during COVID-19, supporting learners in meeting current industry expectations. Course Description This CPD-accredited course explores the foundations of food safety and hygiene, including a detailed look into food legislation, storage, preparation, and cleaning protocols. Learners will gain insights into the causes of foodborne illnesses, methods to prevent cross-contamination, and best practices for managing allergenic, chemical, and physical hazards. The course also highlights the importance of personal hygiene, structural cleanliness, and effective waste control within food premises. A dedicated module addresses how food businesses can operate safely during and after the COVID-19 pandemic. Designed to support learners in understanding their responsibilities under food law, this course promotes awareness and compliance in diverse food-handling settings, from small catering units to large-scale food operations. Course Modules Module 01: Food Safety Legislation Module 02: Microbiological Hazards Module 03: Physical, Chemical and Allergenic Hazards Module 04: Food Storage Module 05: Food Preparation Module 06: Personal Hygiene Module 07: Food Premises Design and Cleaning Schedules Module 08: Further Information Module 09: Reopening and Adapting Your Food Business During COVID-19 (See full curriculum) Who is this course for? Individuals seeking to meet UK food safety training requirements. Professionals aiming to develop their food safety knowledge for supervisory or compliance roles. Beginners with an interest in food hygiene and regulatory standards. Business owners and managers in catering, hospitality, or food production. Career Path Food Safety Officer Catering Assistant Kitchen Supervisor Restaurant or Café Manager Food Retail Worker Compliance Assistant in Food Manufacturing