3531 Officer courses

Level 5 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

Description: The administrative office is the department assigned to craft and ensure that the rules and procedures are well implemented in a business or organization. This would help in the operations and functions of each department work well. To learn about administrative functions, this bundle course will provide you six fundamental courses: (1) admin support; (2) personal assistant; (3) business writing; (4) customer service; (5) time management; and (6) organizational skills. All of which are fundamental functions of the administrative department that will be a great contribution to the success of any business. Who is the course for? Professionals, employees or businessmen who want to improve the administration department of their company. People who want to know how administrative management works. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Administration Bundle course is a useful qualification to possess, and would be beneficial for the following careers: Accounting Technician Admin Assistant Bookkeeper Civil Service Administrative Officer Data Entry Clerk Finance Officer Hotel Receptionist Legal Secretary Payroll Administrator Liaison Officer Supervisor Typist. Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Personal Assistant Module One - Getting Started 00:30:00 Module Two - Working with Your Manager 01:00:00 Module Three - Administrative Soft Skills 01:00:00 Module Four - Effective Time Management 01:00:00 Module Five - Meeting Management 01:00:00 Module Six - Tools of the Trade (I) 01:00:00 Module Seven - Tools of the Trade (II) 01:00:00 Module Eight - Being an Effective Gatekeeper 01:00:00 Module Nine - Organizational Skills 01:00:00 Module Ten - Confidentiality Guidelines 01:00:00 Module Eleven - Special Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Executive and Personal Assistant Training Course- Activities 00:00:00 Business Writing Module One - Getting Started 00:30:00 Module Two - Working with Words 01:00:00 Module Three - Constructing Sentences 01:00:00 Module Four - Creating Paragraphs 01:00:00 Module Five - Writing Meeting Agendas 01:00:00 Module Six - Writing E-mails 01:00:00 Module Seven - Writing Business Letters 01:00:00 Module Eight - Writing Proposals 01:00:00 Module Nine - Writing Reports 01:00:00 Module Ten - Other Types of Documents 01:00:00 Module Eleven - Proofreading and Finishing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Service Introduction To Customer Service 00:15:00 The Power of Positive Thinking in Customer Service 00:30:00 Types of Difficult Customers and How to Help them 01:00:00 How to Deal with Difficult Customers 00:30:00 Conclusion 00:15:00 Time Management Where Do You Spend Your Time 01:00:00 Managing Tasks 01:00:00 Planning 01:00:00 Goals 01:00:00 Tips From The Gurus 01:00:00 Wrapping Up 00:15:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Course for Administrator- Activities 00:00:00 Self Esteem & Confidence Building Module One - Getting Started 01:00:00 Module Two - What Does Self-Confidence Mean To You 01:00:00 Module Three - Obstacles to Our Goals 01:00:00 Module Four - Communication Skills 01:00:00 Module Five - The Importance of Goal Setting 01:00:00 Module Six - Feeling the Part 01:00:00 Module Seven - Looking the Part 01:00:00 Module Eight - Sounding the Part 01:00:00 Module Nine - Powerful Presentations 00:30:00 Module Ten - Coping Techniques 01:00:00 Module Eleven - Dealing with Difficult Behavior 00:30:00 Module Twelve - Wrapping Up 00:15:00 Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft PowerPoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Administration Bundle Course 00:30:00 Final Exam Final Exam- Administration Bundle Course 00:30:00

As the Designated Safeguarding Lead, you are the first point of contact for staff members, families, and anyone who has access to your organization; therefore, you must have a thorough understanding of child protection procedures. This exclusive Designated Safeguarding Lead will teach you more about the role and will assist you in better understanding the safeguarding process. The course uses a combination of written text and interactive exercises to help you review and develop your organization's child protection procedures and ensure that all staff members understand their roles in safeguarding children. Designated Safeguarding Lead (DSL) Course 01: DSL Course 02: Level 2 Safeguarding Children Training Course Course 03: Level 3 Dyslexia Awareness Designated Safeguarding Lead Course Curriculum of Designated Safeguarding Lead Module 01: Introduction Module 02: Safeguarding Structure and Guidance Module 03: Recognising and Responding to Abuse Module 04: Responses Under the Safeguarding Structure Module 05: Working Together and Sharing Information Module 06: Recording Information Assessment Method After completing each module of the Designated Safeguarding Lead Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Designated Safeguarding Lead Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Designated Safeguarding Lead Course is ideal for anyone who works with children and holds management, supervisory or designated child protection roles in settings such as schools, universities, charities, places of worship, sports clubs, leisure centers and GP and healthcare practices. Requirements There are no specific requirements for this Designated Safeguarding Lead course because it does not require any advanced knowledge or skills. Career path With this Designated Safeguarding Lead qualification and experience, you could become or act as the Safeguarding Officer, Safeguarding Lead within your organization. Certificates Certificate of completion Digital certificate - Included

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Unlock the power of play with our Play Therapy and Child Counselling course bundle! This comprehensive bundle is designed to provide you with the knowledge and skills needed to make a meaningful impact in the lives of children and young people. The first course in the bundle is QLS-endorsed, and as a bonus, you'll receive a QLS hardcopy certificate for free, highlighting your commitment to professional development. In addition, the remaining 10 courses are CPD-QS accredited, ensuring their relevance and credibility in the field. Throughout the courses, you'll learn how to effectively implement play therapy techniques, understand child protection and safeguarding, explore educational psychology and child development, gain insights into child counselling and youth work, and much more. With a focus on proper application, these courses will equip you with the knowledge and skills necessary to excel in this field. As the demand for qualified professionals in play therapy and child counselling continues to grow, this bundle presents a unique opportunity to enhance your expertise and open doors to various career opportunities. Whether you're a childcare professional, teacher, counsellor, social worker, or youth worker, this bundle is tailored to meet your needs and help you achieve your career goals. This Emotional Intelligence and Human Behaviour Bundle Package includes: Course 01: Diploma in Emotional Intelligence and Human Behaviour and Human Behaviour at QLS Level 5 10 Premium Additional CPD QS Accredited Courses - Course 01: Mindfulness & Emotional Intelligence Training Course 02: Mental Health Awareness Course Course 03: Career Coaching Course 04: Counselling Skills Training Course 05: Leadership and People Management Diploma Course 06: Workplace Team Networking Diploma Course 07: Personal Development Masterclass Course 08: Developing Interpersonal Skills Course Course 09: Conflict Management Training Course 10: Self-Help Psychology: Mental Freedom Why Prefer This Emotional Intelligence and Human Behaviour Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Emotional Intelligence and Human Behaviour bundle courses, you will be able to learn: Master the principles and techniques of play therapy, utilising toys, games, and creative activities to promote emotional healing and development in children. Gain a deep understanding of child protection and safeguarding, including legal and ethical responsibilities in working with children and young people. Explore educational psychology and child development theories, understanding the impact of environmental factors on children's well-being and learning. Develop skills in child playwork, including planning and facilitating play sessions, managing challenging behaviours, and promoting inclusion and diversity. Acquire knowledge in child counselling and youth work, including assessment techniques, therapeutic interventions, and effective communication skills. Learn strategies for identifying and managing challenging behaviours in children, including behaviour modification and positive discipline techniques. Gain awareness of child neglect and abuse, recognizing signs and symptoms, understanding reporting procedures, and addressing the impact on children's well-being. ***Curriculum breakdown of Emotional Intelligence and Human Behaviour*** Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Intelligence Test and Variations in Intelligence Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) How is the Emotional Intelligence and Human Behaviour Bundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Childcare professionals, including childminders, nursery workers, and playgroup leaders, looking to enhance their skills and knowledge in play therapy and child counselling. Teachers and teaching assistants working in primary and secondary schools, seeking to understand the psychological and developmental aspects of children and how play therapy can be incorporated in education. Counsellors and therapists who wish to specialise in working with children and young people, looking to expand their expertise in play therapy and child counselling techniques. Social workers and support workers involved in child welfare and child protection services, seeking to deepen their understanding of child development, safeguarding, and therapeutic interventions. Youth workers and community workers, looking to incorporate play therapy and child counselling approaches in their work with children and young people. Career path This bundle will give you an edge in various professions, such as: Play Therapist, £35,000 per year Child Counsellor, £30,000 per year Child Protection Officer £40,000 per year Educational Psychologist, £45,000 per year Childcare Manager, £32,000 per year Youth Worker, £26,000 per year Social Worker, £35,000 per year Certificates CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location. Diploma in Emotional Intelligence and Human Behaviour at QLS Level 5 Hard copy certificate - Included

24-Hour Flash Sale! Prices Reduced Like Never Before!! Chemical Engineering Diploma - CPD Certified Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Chemical engineers are the silent heroes behind these innovations, transforming raw materials into the products that shape our lives. Without them, the world would be without clean water, sustainable energy, or life-saving drugs. The UK chemical engineering sector is a powerhouse, contributing over £18 billion to the economy. The "Chemical Engineering Diploma - CPD Certified" is your key to unlocking the vast opportunities within this dynamic field. The "Chemical Engineering Diploma - CPD Certified" bundle offers an all-encompassing curriculum designed to provide a robust foundation and advanced knowledge in Chemical Engineering. You will start with Basic Chemistry and Organic Chemistry, then get into specialised areas such as Particle Physics and Water Chemistry. The course also covers critical aspects of the Oil and Gas industry, from exploration to refining and market demands. Additionally, you'll gain expertise in Environmental Engineering, Process Improvement, and Health and Safety Regulations, ensuring you are well-prepared for the multifaceted challenges of the chemical engineering profession. Courses Are Included in this Bundle: Course 01: Chemical Engineering Diploma - CPD Certified Course 02: Diploma in Basic Chemistry Level 3 Course 03: Organic Chemistry Course 04: Particle Physics Course 05: Diploma in Water Chemistry Course Course 06: Carbon Literacy Knowledge Course Course 07: Introduction to Petroleum Engineering and Exploration Course 08: Petroleum Refining Demystified Course 09: Logistics of Crude Oil and Petroleum Products Course 10: Petroleum Products: Specifications Properties Market Demand Course 11: Oil and Gas Management Course 12: Oil and Gas Industry Course 13: Gas Engineer Course 14: Biochemistry Course 15: Chemical Spill Course 16: COSHH Training Course 17: Piping & Instrumentation Diagram (P&ID) Course 18: Diploma in Lab Technician Course 19: Process Improvement: How to Reduce Waste Course 20: Cleaning: Disinfection, Waste Management and Chemical Safety Course 21: Diploma in Water Treatment Course Course 22: Spill Management Training Course 23: Environmental Law Course Course 24: Environment Manager Course 25: Environmental Engineering Course 26: Environmental Awareness Training Course 27: Solar Energy Course 28: RIDDOR Awareness Course 29: Health and Safety at Workplace Course 30: Project Risk Management Advance your career and make a significant impact in the field of chemical engineering with our CPD Certified Diploma. This comprehensive course equips you with the essential skills and knowledge required to excel in various roles within the industry. Enrol today and start your journey towards becoming a sought-after professional in chemical engineering! Learning Outcomes of this Bundle: Master fundamental and advanced concepts in chemical and organic chemistry. Understand the logistics and refining processes of crude oil and petroleum. Develop skills in environmental engineering and sustainable practices. Gain expertise in process improvement and waste reduction techniques. Learn to manage chemical spills and ensure workplace safety. Apply knowledge of environmental law and project risk management effectively. Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! This diploma offers learners the opportunity to acquire a Certificate that is highly valued in the field of Chemical Engineering. With this Certification, graduates are better positioned to pursue career advancement and higher responsibilities within the Chemical Engineering setting. The skills and knowledge gained from this course will enable learners to make meaningful contributions to Chemical Engineering-related fields, impacting their Chemical Engineering experiences and long-term development. Course Curriculum Course 01: Chemical Engineering Diploma - CPD Certified Module 01: Introduction To Chemical Hygiene And Engineering Module 02: Chemical Hazards And Toxicology Module 03: Chemical Storage And Handling Module 04: Personal Protective Equipment (PPE) And Engineering Controls Module 05: Laboratory Safety And Best Practices Module 06: Chemical Process Safety Course 02: Diploma in Basic Chemistry Level 3 Module 01: Introduction to Basic Chemistry Module 02: Understanding Matter Module 03: Atom Module 04: Chemical Bonding Module 05: Energy Module 06: Periodic Table Module 07: Intermolecular Forces Module 08: Gases Module 09: Solution Module 10: Chemical Equilibrium Module 11: Kinetics and Equilibrium Module 12: Acids and Bases Module 13: pH and pOH Module 14: Reactions Involving Acids and Bases Module 15: Redox Reaction Module 16: Electricity and Chemistry Module 17: Inorganic Chemistry Module 18: Organic Chemistry Module 19: Biochemistry Module 20: Nuclear Chemistry Module 21: Industrial Chemistry Module 22: Environmental Chemistry Module 23: Laboratory Safety Module 24: Chemical Hygiene Plan Course 03: Organic Chemistry Module 01: Introduction Module 02: Drawing Organic Molecules Module 03: Resonance Module 04: Acid-Base Reactions Module 05: Geometry Module 06: Nomenclature Module 07: Conformations Module 08: Configurations Module 09: Mechanisms Module 10: Substitution Reactions Module 11: Elimination Reactions Module 12: Substitution Vs Elimination Module 13: Addition Reactions Module 14: Synthesis Techniques How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*30 = £390) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring chemical engineers Environmental engineers Lab technicians Petroleum engineers Safety officers Process improvement specialists Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Chemical Engineer: £30,000 - £60,000 Environmental Engineer: £28,000 - £55,000 Petroleum Engineer: £40,000 - £80,000 Lab Technician: £20,000 - £35,000 Process Improvement Manager: £35,000 - £65,000 Safety Officer: £25,000 - £45,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Family Support Worker | Family Law 2021 | Adult Safeguarding | Domiciliary Care | Safeguarding Children | Understanding Autism | Youth Work | Learning Support Assistant | Mental Health | Domestic Violence | Addiction and Mental Health Support workers are social services professionals who provide assistance and guidance to children and families in need. They work in settings such as foster care or adoption agencies, child protective services agencies or family services organizations. Our 11 in 1 Support Worker Course aims to provide great insight into the skills and knowledge related to working with children and families. This Support Worker course will discuss the essential skills and knowledge related to working with families, identifying and resolving family difficulties, safeguarding in the home and more. So whether you are working in this field already, you want to get started working in within the field of family support work, or are just interested in this field of study, this Support Worker course will cover a range of modules and provide multiple examples for assessment. Along with this Support Worker course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Support Worker Bundle Consists of the following Premium courses: Course 01: Family Support Worker Diploma Course 02: Family Law 2021 Course 03: Adult Safeguarding Course 04: Domiciliary Care Course 05: Safeguarding Children Level 3 Course 06: Understanding Autism Awareness and Diagnosis Level 2 Course 07: Youth Work Certificate Complete Diploma Course 08: Learning Support Assistant Course 09: Level 3 Mental Health and Adolescent Course Course 10: Domestic Violence and Abuse Awareness - Level 2 Course 11: Addiction and Mental Health - Dual Diagnosis Key features of this Support Worker course: This Support Worker bundle is CPD QS Accredited Learn from anywhere in the world Entirely online Lifetime access Enrol now in Support Worker to advance your career, and use the premium study materials. Curriculum of the Support Worker Bundle Course 01: Family Support Worker Diploma Introduction to Family Support Work Legislation, Policy and Guidance Solving Family Issues Safeguarding - Assessing needs and providing help Building Relationships ---------------10 Supoort Worker related Courses----------------- How will I get my Support Worker Certificate? After successfully completing the Support Worker course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Enrol now in Support Worker to advance your career, and use the premium study materials. CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Support Worker bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this Support Worker course. Students can take this Support Worker course to gather knowledge besides their study or for the future. Requirements This Support Worker Course has been designed to be fully compatible with tablets and smartphones. Career path This complete support worker bundle is ideal for anyone who wants to take their professional development to the next level and fast-track their career in any of the following roles: Midwife Safeguarding officer Childcare settings Family support and adult care center Public health sectors Volunteer Consultant Enrol now in Support Worker to advance your career, and use the premium study materials. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Family Support Worker Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Looking to enhance your communication skills and provide top-notch customer service? Look no further than our comprehensive Call Centre Training course! This interactive course is designed to equip you with the skills and knowledge needed to excel in a fast-paced call centre environment. From developing effective speaking and active listening skills to handling customer complaints with empathy and professionalism, our training covers it all. You'll receive training in using call centre software and tools and learn how to think critically and creatively to find solutions to customer problems. This training helps you refine your abilities and opens up job opportunities as we provide you with a thorough overview of how to manage call centre sales. Then we look at consumer behaviour patterns to illustrate how to utilise the best language and tools to close more deals. Next, it covers the fundamental expectations for customer conduct during conversations and evaluates different communication channels. Lastly, set out the guidelines for proper phone etiquette, and highlight helpful resources and methods you might employ to excel at a contact centre. We understand the importance of time management in a call centre, so you'll also learn how to manage your time effectively to ensure you are providing excellent customer service while meeting your own performance goals. By the end of the course, you'll be equipped with the skills and knowledge needed to deliver exceptional customer service and drive customer satisfaction. So why wait? Join our Call Centre Training course today and take the first step towards a successful career in the call centre industry! Learning Outcome After this course, you will be able to: Determine what drives customers' purchases and the various conversational tenses. Describe the many methods and instruments that may be applied to leave clients with a favourable impression. Explore the steps involved in defining goals and benchmarks to build an effective call centre team. State the important terms and procedures that can help you get ready for a sales call. Analyse the strategies you may use to overcome the objections and rejections of clients. Determine the procedures necessary to turn calls into sales. Give a definition of "telemarketing" and describe how it became a significant industry. This Call Centre Training Bundle Consists of the following Premium courses: Course 01: Phone-Based Customer Service Course 02: Customer Relationship Management Course 03: Retail Strategy Course 04: Sales: Psychology of Customers Course 05: Telesales Executive Training Course 06: Facilities Management Level 3 Course 07: Data Protection and Data Security Level 2 Course 08: Effective Communication Skills Diploma Course 09: Public Speaking and Presentation Skill Course Course 10: The Formula to Talk with Strangers Course 11: Touch Typing Essential Skills Level 3 Enrol now in Call Centre Training to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Call Centre Training expertise and essential knowledge, which will assist you in reaching your goal. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals who would benefit from enrolling in our Call Centre Training course include: Aspiring people who want to work in a call centre. Representatives, customer service managers, and technical support specialists. Sales representatives who handle customer interaction. People who want to learn about call centres for future benefits. Requirements This Call Centre Training course has been designed to be fully compatible with tablets and smartphones. Career path Upon successful completion of the course, the learner will have the opportunity to pursue a career in the relevant field. Here are some career choices one could go for: Training Officer: £15,000 to £35,000 Call Centre Operator: £15,000 to £28,000 Receptionist: £15,000 to £22,000 Certificates Certificate of completion Digital certificate - Included

Criminal Law, Criminology and AML Diploma Advance your legal career with our Criminal Law, Criminology and AML Diploma. Acquire specialized Criminology knowledge coupled with AML expertise. Become the Criminology and AML professional you aspire to be. Learning Outcomes: Construct criminal profiles using Criminology theories. Analyse crime scenes through a Criminology lens. Interpret criminal psychology via Criminology principles. Assess victim impact using Criminology methodologies. Implement AML regulations informed by Criminology insights. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Criminal Law, Criminology and AML Diploma: Profiling in Criminology: Develop accurate criminal profiles utilising advanced Criminology techniques. Crime Scene: Conduct comprehensive crime scene analysis, grounded in Criminology principles. Understanding Criminal Psychology: Integrate criminal psychology theories into your Criminology practice. Victimology: Apply Criminology frameworks to assess and understand the impact on victims. AML Regulations: Master Anti-Money Laundering (AML) regulations, enriched by your Criminology knowledge. Responsibility of AML Reporting Officer: Fulfill AML reporting responsibilities effectively, leveraging Criminology insights.

Flash Sale On | | 11-in-1 Exclusive Bundle | Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift | CPD QS Certified | 115 CPD Points | Lifetime Access

Are you looking to enhance your GDPR skills? If yes, then you have come to the right place. Our comprehensive course on GDPR will assist you in producing the best possible outcome by mastering the GDPR skills. The GDPR course is for those who want to be successful. In the GDPR course, you will learn the essential knowledge needed to become well versed in GDPR. Our GDPR course starts with the basics of GDPR and gradually progresses towards advanced topics. Therefore, each lesson of this GDPR course is intuitive and easy to understand. Why would you choose the GDPR course from Compliance Central: Lifetime access to GDPR course materials Full tutor support is available from Monday to Friday with the GDPR course Learn GDPR skills at your own pace from the comfort of your home Gain a complete understanding of GDPR course Accessible, informative GDPR learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the GDPR bundle Study GDPR in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your GDPR Course Improve your chance of gaining in demand skills and better earning potential by completing the GDPR GDPR Curriculum Breakdown of the GDPR Course Module 01: Basics Of GDPR Module 02: Principles of GDPR Module 03: Legal Foundation for Processing Module 04: Rights of Individuals Module 05: Accountability and Governance Module 06: Data Protection Officer Module 07: Security Of Data Module 08: Personal Data Breaches Module 09: International Data Transfers After the Brexit Module 10: Exemptions - Part One Module 11: Exemptions - Part Two Module 12: National Security and Defence Module 13: Understanding Data Protection Act 2018 CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The GDPR course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in GDPR. It is also great for professionals who are already working in GDPR and want to get promoted at work. Requirements To enrol in this GDPR course, all you need is a basic understanding of the English Language and an internet connection. Career path The GDPR course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to GDPR. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each