Enhance your skills as a Learning Support Assistant with this comprehensive training. Covering roles, assessment, safeguarding, and more, this course equips you to support children's educational needs effectively. Ideal for aspiring LSAs and educators seeking to deepen their knowledge.
Join our Level 2 Food Allergen Awareness Training course to gain essential knowledge and skills for identifying, managing, and preventing food allergens. Suitable for individuals working or aspiring to work in the food industry, this course covers allergen guidelines, allergic reactions, treatments, and more.
Embark on a transformative journey into the world of human resources with our Certificate in Human Resources Management at QLS Level 3 course. This comprehensive program provides an insightful introduction to human resources, setting the foundation for a deep dive into the multifaceted aspects of HR management. Each module is meticulously crafted to guide learners through the core functions of HR, making it an ideal starting point for those new to the field or seasoned professionals looking to update their skills. As you progress, you'll explore the nuances of employee recruitment and selection, equipping you with the skills to attract and retain top talent effectively. The course further delves into the critical areas of employee training and development, performance appraisal management, and enhancing employee relations. These modules are designed to enhance your ability to support and develop a robust workforce, crucial for any organisation's success. You'll also gain valuable insights into motivation and counselling, ensuring a well-rounded approach to employee wellbeing. The program addresses the vital aspects of workplace health and safety, and navigates the complexities of employee termination procedures. With a focus on UK employment law, this course ensures that your HR management skills are both comprehensive and compliant with current legal standards. By the end of this course, you will possess a thorough understanding of HR management, ready to make a significant impact in any organisational setting. Learning Outcomes Fundamental understanding of human resources management and its functions. Skills in effective recruitment and selection of employees. Knowledge of employee training, development processes, and performance management. Proficiency in managing employee relations and understanding motivation techniques. Comprehensive understanding of UK employment law and workplace health and safety standards. Why choose this Certificate in Human Resources Management at QLS Level 3 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Certificate in Human Resources Management at QLS Level 3 course for? Aspiring HR professionals seeking foundational knowledge in human resources. Managers and supervisors looking to enhance their HR management skills. Business owners aiming to implement effective HR practices in their organisations. Individuals interested in a career transition to human resources. HR practitioners wanting to update their knowledge with current HR practices and laws. Career path HR Assistant: £18,000 - £25,000 HR Manager: £25,000 - £40,000 Training and Development Officer: £22,000 - £35,000 Employee Relations Manager: £30,000 - £45,000 Health and Safety Coordinator: £20,000 - £30,000 Recruitment Consultant: £20,000 - £35,000 Prerequisites This Certificate in Human Resources Management at QLS Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Certificate in Human Resources Management at QLS Level 3 Introduction to Human Resources 00:20:00 Employee Recruitment and Selection Procedure 00:35:00 Employee Training and Development Process 00:24:00 Performance Appraisal Management 00:22:00 Employee Relations 00:19:00 Motivation and Counselling 00:22:00 Ensuring Health and Safety at the Workplace 00:19:00 Employee Termination 00:18:00 Employer Records and Statistics 00:17:00 Essential UK Employment Law 00:30:00 Mock Exam Mock Exam - Certificate in Human Resources Management at QLS Level 3 00:20:00 Final Exam Final Exam - Certificate in Human Resources Management at QLS Level 3 00:20:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00
Overview In today's fast-paced society, the significance of understanding and assisting our youth has never been more vital. The 'Certificate in Youth Work & Stress Management Techniques at QLS Level 3' course serves as a beacon, illuminating the path of 'youth work' for those keen to delve into its intricacies. The curriculum dissects the multifaceted world of youth, from the subtle societal influences to the more evident impacts of media. Moreover, as we comprehend the challenges in youth work jobs, the course doesn't shy away from addressing the paramount concern of today's professionals: how to manage stress. Through a blend of comprehensive modules, learners are equipped with the requisite knowledge not only in managing stress but also in mastering the management of stress, specifically within the realm of youth work. Learning Outcomes: Comprehend the foundational concepts and practices of youth work. Recognise the societal and media-based influences that affect today's youth. Understand the roles and impacts of prominent bodies like The National Youth Agency (NYA) and the EU on youth work. Appreciate the ethical principles governing the conduct of those in youth work. Develop strategies for effective stress management tailored to challenges faced in youth work environments. Why buy this Certificate in Youth Work & Stress Management Techniques at QLS Level 3? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Who is this course for? Individuals keen on pursuing a career in youth work or related fields. Those wanting to understand the societal and media influences on the younger generation. Professionals within the educational or social sectors looking to augment their skills. Policymakers aiming to comprehend youth-centric organisations such as NYA and the EU. Anyone eager to grasp stress management techniques relevant to a youth-centric work setting. Prerequisites This Certificate in Youth Work & Stress Management Techniques at QLS Level 3 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Youth Worker: Average UK Salary £24,000 - £30,000 Per Year Youth Support Coordinator: Average UK Salary £27,000 - £33,000 Per Year Outreach Worker: Average UK Salary £20,000 - £26,000 Per Year Youth Project Manager: Average UK Salary £32,000 - £38,000 Per Year Youth Counsellor: Average UK Salary £28,000 - £35,000 Per Year Community Development Officer: Average UK Salary £30,000 - £36,000 Per Year Certification After studying the course materials of the Certificate in Youth Work & Stress Management Techniques at QLS Level 3 you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Module 01: Introduction to Youth Work Introduction to Youth Work 00:12:00 Module 02: Understanding Youth Work Understanding Youth Work 00:09:00 Module 03: Ethical Conduct and Principles in Youth Work Ethical Conduct and Principles in Youth Work 00:15:00 Module 04: Societal Influence on Youth Societal Influence on Youth 00:17:00 Module 05: Influence of Media on Youth Influence of Media on Youth 00:12:00 Module 06: The National Youth Agency (Nya) The National Youth Agency (Nya) 00:16:00 Module 07: The EU on Youth Work The EU on Youth Work 00:10:00 Module 08: Career as a Youth Worker Career as a Youth Worker 00:13:00 Module 09: Dealing with Stress Dealing with Stress 00:20:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00
Gain a deeper understanding of animal behaviour and psychology with our Animal Carer & Behaviourist Certificate course. Explore the evolution of pets, delve into the unique characteristics of dogs, cats, and rabbits, and learn practical skills to foster a nurturing environment for animals.
Our best-selling Animal Care Course is a great way to learn how to provide the right kind of care and support for beloved pets. You will be trained on how to deliver medical aid and nutritional diets to a wide range of animals. Whether you are interested in starting a pet-sitting service, becoming a professional dog-walker, or working in a veterinary clinic; all the information you could wish for is here. This extensive tutorial will give you the confidence and skill to really understand an animal's basic needs and put your knowledge to good use. When you enrol for training, you will be given expert coaching in animal hygiene, nutritional diets, and emergency First Aid procedures. In addition to this, you can expect to be given some first-class tuition on the unique requirements needed to look after; cats, dogs, horses, birds, rabbits, fish, reptiles, and more. You will be given a complete learning package that will guarantee the wellbeing of the most commonly encountered pets. The Animal Care Course provides professional training and support for anyone who has been entrusted with the lives of faithful companions. Using proven online study techniques and interactive exercises, you are sure to quickly pick up a natural animal carer's skills. Enrol now, and you can learn to master skills that pet owners will happily make use of. Why choose this Animal Care Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The animal welfare courses are delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the online animal care course at your own pace. You are taught through a combination of: Video tutoring Online study supplies Mock tests Multiple-choice evaluation Certification Upon successful completion of the Animal Care course, you will be able to obtain your course completion e-certificate. A Print copy by post is also available at an additional cost of £9.99, and PDF Certificate at £4.99. The certificate in animal care will open up many career opportunities for you. What are you waiting for? Enrol today! Who is this course for? This course is primarily aimed at individuals who currently work, or aspire to work, with animals commonly kept as household pets. This can cover a range of professions from Pet-Sitter to Veterinarian Surgeon. Career Path The training given by the Animal Care Course will be of benefit to those involved in the care of animals or have a role in Animal Welfare. It would significantly help the following careers or roles: Animal Welfare Officer Lecturer in Animal Care Animal Shelter Owner or Worker Veterinarian or Vet Assistant Animal Technologist Animal Groomer
In today's fast-paced world, Sports Coaching and Sports Management hold paramount importance, offering a gateway to success in the thriving sports industry. This comprehensive course covers a spectrum of modules, including psychological training, physical fitness, nutrition, injury prevention, and management skills crucial for effective coaching. With a curriculum designed to enhance coaching techniques for various sports and address ethical considerations, this course equips individuals with the necessary tools to excel in the field. Moreover, supplementary career guide courses such as Professional CV Writing, Communication Skills, and Leadership Training provide holistic development opportunities. In the UK, where sports participation and competition are on the rise, the demand for skilled sports coaches is soaring, with average salaries ranging from £25,000 to £40,000 annually. Enrolling in this Sports Coaching and Sports Management course is not just an opportunity but a necessity for those aspiring to make a mark in Sports Coaching, ensuring a rewarding and fulfilling career path. Don't miss out on this chance to gain comprehensive knowledge and skills in Sports Coaching; enroll today to unlock your potential in this dynamic sector. Join our Sports Coaching and Sports Management course, and unlock a fulfilling career in sports coaching, contributing to the growth of athletes and sports communities nationwide. Start your journey today! ________________________________________________________________________ Key Features: CPD Certified Sports Coaching and Sports Management With Complete Career Guide 11 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Sports Coaching and Sports Management Module 1: Introduction to Sports Coaching Module 2: Psychological, Motivational, and Behavioural Training for Sports Module 3: Techniques for Sports Coaching Module 4: Physical Fitness and Training Module 5: Management Skills for a Sports Coach Module 6: Coaching for Popular Sports Module 7: Nutrition Concerns for Athletes Module 8: Sports Injury Prevention and Rehabilitation Module 9: Children and Parent in Sports Module 10: Women Coaches Module 11: Coaching and Ethical Practice ________________________________________________________________________ Complete Career Guide for Sports Coaching and Sports Management (A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the Sports Coaching. In addition to mastering the essentials of Sports Coaching, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in Sports Coaching. Your dream career starts here! List of career guide courses included in Sports Coaching and Sports Management With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Acquire foundational knowledge in sports coaching principles and methodologies. Demonstrate understanding of psychological and behavioural aspects in sports coaching. Apply effective techniques for coaching various sports disciplines. Develop proficiency in physical fitness training and injury prevention strategies. Cultivate management skills essential for successful sports coaching. Gain insights into specialised areas, such as coaching for children and women. ________________________________________________________________________ Accreditation All of our courses, including the Sports Coaching and Sports Management With Complete Career Guide, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Sports Coaching and Sports Management With Complete Career Guide, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the Sports Coaching and Sports Management course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Sports Coaching and Sports Management Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Sports Coaching and Sports Management Course is ideal for: Aspiring sports coaches seeking comprehensive theoretical knowledge. Individuals interested in understanding the psychology and motivation behind coaching. Fitness enthusiasts eager to explore the techniques of sports coaching. Sports enthusiasts aiming to enhance their coaching skills for popular sports. Parents and guardians involved in children's sports activities. Requirements Learners do not require any prior qualifications to enrol on this Sports Coaching and Sports Management Course. You just need to have an interest in Sports Coaching and Sports Management Course. Career path After completing this Sports Coaching and Sports Management Course you will have a variety of careers to choose from. The following job sectors of Sports Coaching and Sports Management Course are: ports Coach - £25K to 35K/year Sports Development Officer - £30K to 40K/year Physical Education Teacher - £25K to 40K/year Sports Manager - £35K to 45K/year Nutritionist for Athletes - £28K to 38K/year Certificates 10 CPD Accredited e-Certificates Digital certificate - Included 10 CPD Accredited Hard Copy Certificates Hard copy certificate - Included
Dive deep into the multifaceted world of food safety with our 'Supervising Food Safety in Catering Level 3' course. Journey through crucial topics, from the basics of food safety to navigating the challenges of running a food business during COVID-19. Our comprehensive modules touch on pertinent issues such as microbiology, contamination control, and the intricacies of food safety legislation. Whether you're a budding chef or an entrepreneur in the catering sector, mastering these areas will enhance your expertise, ensuring that every dish not only tantalises the taste buds but is also served with the utmost safety. Learning Outcomes Understand the fundamentals of food safety and its significance in catering. Grasp the essentials of food safety legislation and management systems. Recognise and manage potential contamination hazards and their controls. Implement effective personal hygiene practices and temperature controls in food preparation. Strategically design food premises and manage waste, ensuring optimal safety and hygiene. Why buy this Supervising Food Safety in Catering Level 3 course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Supervising Food Safety in Catering Level 3 there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Supervising Food Safety in Catering Level 3 course for? Aspiring chefs eager to uphold the highest safety standards in their culinary creations. Entrepreneurs aiming to launch or manage successful catering businesses. Managers in the food industry seeking to enhance their knowledge of safety regulations. Staff in catering establishments striving for continuous professional development. Individuals curious about food safety and its impact on public health. Prerequisites This Supervising Food Safety in Catering Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Supervising Food Safety in Catering Level 3 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Chef - £20,000 - £35,000 annually Catering Manager - £25,000 - £40,000 annually Food Safety Auditor - £30,000 - £50,000 annually Restaurant Owner - Earnings vary based on success, typically £30,000 - £100,000+ annually Food Safety Officer - £28,000 - £45,000 annually Hygiene Manager - £27,000 - £42,000 annually Course Curriculum Module 01: Food Safety - An Introduction Food Safety - Introduction 00:30:00 Module 02: Supervision of Food Safety Supervision of Food Safety 00:37:00 Module 03: Food Safety Legislation Food Safety Legislation 00:34:00 Module 04: Food Safety Management System Food Safety Management Systems 00:44:00 Module 05: Food Safety Management Tools Food Safety Management Tools 00:30:00 Module 06: Microbiology Microbiology 00:28:00 Module 07: Contamination Hazards Contamination Hazards 00:28:00 Module 08: Controlling Contamination Controlling Contamination 00:39:00 Module 09: Food Poisoning (Bacterial) and Food-Borne Illness Bacterial Food Poisoning and Food-Borne Illness 00:32:00 Module 10: Food Poisoning (Non-Bacterial) Non-bacterial Food Poisoning 00:32:00 Module 11: Personal Hygiene Personal Hygiene 00:30:00 Module 12: Food and Temperature Control Food and Temperature Control 00:34:00 Module 13: Checking, Verifying and Recording Temperature Checking, Verifying and Recording Temperature 00:25:00 Module 14: Food Spoilage and Preservation Food Spoilage and Preservation 00:38:00 Module 15: Food Premises and Equipment: The Design and Construction Food Premises and Equipment The Design and Construction 00:35:00 Module 16: Waste Disposal, Cleaning and Disinfection Waste Disposal, Cleaning and Disinfection 00:35:00 Module 17: Pest Management Pest Management 00:29:00 Module 18: Food Safety Training for the Staff Food Safety Training for the Staff 00:29:00 Module 19: Reopening and Adapting Your Food Business During COVID-19 Reopening and Adapting Your Food Business During COVID-19 00:11:00
Let's start an enlightening journey with the 'British Cleaning Certification Award', a course crafted to transform novices into adept cleaning professionals. Imagine a career where each day brings a new challenge, a fresh setting, and the satisfaction of leaving spaces purely clean. This course is developed by following the guidelines of esteemed bodies such as the British Institute of Cleaning Science and the British Cleaning Council, it is not just a learning path; it's a gateway to mastering the art of cleanliness. Dive into the depths of various cleaning realms, from the comfort of household chores to the intricacies of commercial kitchen hygiene. Learn about the diverse equipment, eco-friendly products, and appropriate clothing that redefine cleaning standards. With modules covering non-routine waste management, chemical safety, and keyholding, the course goes beyond the basics, preparing you for real-world scenarios. Learning Outcomes: Gain comprehensive knowledge of different cleaning environments and techniques. Master the use of various cleaning equipment and eco-friendly products. Understand the principles of chemical safety and effective waste management. Acquire skills in business management, customer satisfaction, and staff supervision. Learn effective marketing strategies for a successful cleaning business. Why buy this British Cleaning Certification Award? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the British Cleaning Certification Award you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Individuals aspiring to enter the cleaning industry. Entrepreneurs planning to start their own cleaning business. Current cleaning professionals seeking formal certification. Managers overseeing cleaning staff and operations. Individuals interested in learning about diverse cleaning techniques. Prerequisites This British Cleaning Certification Award was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Domestic Cleaner: £15,000 - £20,000 per annum Commercial Cleaner: £17,000 - £22,000 per annum Cleaning Supervisor: £20,000 - £25,000 per annum Facility Manager: £30,000 - £40,000 per annum Cleaning Business Owner: Variable, depending on business size and success Health and Safety Officer (in cleaning sector): £25,000 - £35,000 per annum Course Curriculum Module 01: An Introduction to the Cleaning Job An Introduction to the Cleaning Job 00:19:00 Module 02: The Diversity of Cleaning Jobs The Diversity of Cleaning Jobs 00:26:00 Module 03: Cleaning Equipment, Products and Clothing Cleaning Equipment, Products and Clothing 00:24:00 Module 04: House Cleaning House Cleaning 00:22:00 Module 05: Food Kitchen and Commercial Kitchen Cleaning Food Kitchen and Commercial Kitchen Cleaning 00:23:00 Module 06: Bathrooms and Toilets Bathrooms and Toilets 00:22:00 Module 07: Office Cleaning Office Cleaning 00:19:00 Module 08: Cleaning External Surfaces and Areas Cleaning External Surfaces and Areas 00:18:00 Module 09: Dealing with Non-Routine Waste Dealing with Non-Routine Waste 00:21:00 Module 10: Chemical Safety, Keyholding and Alarm Codes for Cleaners Chemical Safety, Keyholding and Alarm Codes for Cleaners 00:21:00 Module 11: Starting a Cleaning Business and Planning for it Starting a Cleaning Business and Planning for it 00:14:00 Module 12: Running the Business with Quality Service Running the Business with Quality Service 00:22:00 Module 13: Customer Satisfaction Customer Satisfaction 00:23:00 Module 14: Management of Staff Management of Staff 00:22:00 Module 15 Marketing, Advertising and Sales Marketing, Advertising and Sales 00:24:00 Module 16: Expansion Management Expansion Management 00:17:00 Module 17: Business Insurance, Tax and Additional Equipment Business Insurance, Tax and Additional Equipment 00:24:00 Mock Exam Mock Exam - British Cleaning Certification Award 00:20:00 Final Exam Final Exam - British Cleaning Certification Award 00:20:00