3203 Officer courses in Cardiff delivered On Demand

Description:  Microsoft Windows Project 2007 is project management software developed to help professionals with planning, assigning resources, tracking progress, managing budgets, and analysing workloads for projects. The Project has many powerful filters, sorts, and groups to help you organise your task or resource information that can be utilised if you know how to. In this course, you will learn the advanced skills, knowledge and information about Microsoft Project 2007. You will learn more advanced tasks and functions that you will use to be more effective and efficient in your work. Who is the course for? Professionals who want to learn about the Microsoft Project 2007. People who have an interest in the advanced features of the Project 2007. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft Project 2007 Advanced Level course is a useful qualification to possess and would be beneficial for you to become: Project Director Project Manager Project Management Officer Project Assistant. Microsoft Project 2007 Advanced Level Module One - Getting Started 00:30:00 Module Two - Viewing the Project 01:00:00 Module Three - Working with Tasks, Part One 01:00:00 Module Four - Working with Tasks, Part Two 01:00:00 Module Five - Working with Resources 01:00:00 Module Six - Working with Costs 01:00:00 Module Seven - Balancing the Project 01:00:00 Module Eight - Updating Project Progress 01:00:00 Module Nine - Checking Project Progress 01:00:00 Module Ten - Working with Reports 01:00:00 Module Eleven - Working with Multiple Projects 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Activities - Microsoft Project 2007 Advanced Level 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Unlock the keys to securing your legacy and navigating the intricacies of estate planning with our comprehensive course. Designed for anyone eager to master the art of managing wills and probate, our curriculum offers an unparalleled journey through every vital aspect of the field. From the essential principles of crafting a will to understanding the nuances of intestacy, our course delivers profound insights with clarity and precision. Dive into the complexities of trusts, learn the procedures for obtaining probate, and gain the knowledge needed to rectify any errors in a will. Our expertly curated content ensures that you are well-equipped to handle all aspects of estate and probate law, demystifying even the most challenging concepts. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Whether you're preparing to manage your estate, assist others with theirs, or simply looking to enhance your understanding of this crucial area, our course provides the guidance you need. Delve into the critical processes such as revoking wills and leveraging the power of attorney, all explained in a clear and engaging manner. With a focus on practical application, this course empowers you to make informed decisions, ensuring that your expertise in wills and probate law is both comprehensive and actionable. Enrol today and embark on a journey that will transform your approach to estate planning and probate administration. Course Curriculum Module 01: An Introduction To Estate And Wills Module 02: Making A Will Module 03: Trusts And Dispositions Module 04: Intestacy Module 05: Probate Module 06: Correcting Errors In A Will Module 07: Revocation Of Wills Module 08: Power Of Attorney Learning Outcomes: Understand the fundamentals of estate management and will creation. Learn the process and legal requirements for making a valid will. Explore trusts and their role in estate planning and dispositions. Comprehend the rules of intestacy and their implications. Gain insights into the probate process and its legal aspects. Learn how to correct errors and revoke wills effectively. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals planning their estate and writing a will. Legal professionals specialising in wills and probate. Executors of estates seeking legal knowledge. Family members managing intestate estates. Those interested in trusts and estate planning. Career path Estate Planner Probate Lawyer Trust Administrator Legal Consultant in Wills Probate Court Officer Will Writer Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

The Diabetes Awareness Essentials Course is an indispensable resource in today's world, offering crucial insights into the multifaceted landscape of diabetes. With modules covering the diagnosis, types, treatment, and societal impact of diabetes, this course equips learners with essential knowledge to navigate this prevalent health condition. In an era where diabetes rates are soaring globally, understanding its nuances is paramount for healthcare professionals and individuals alike. Mastery of this skill not only enhances one's employability but also opens doors to a myriad of job opportunities, particularly in the UK where the demand for diabetes educators and specialists is burgeoning. The average salary for professionals with expertise in diabetes management and education in the UK ranges from £25,000 to £40,000 per annum. Furthermore, the advantages of acquiring proficiency in this field extend beyond monetary benefits, as the healthcare sector's need for diabetes specialists is steadily increasing, with a projected rise of 10-15% in job opportunities over the next decade. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Course Curriculum: Module 01: Diagnosing Diabetes Module 02: Other Types of Diabetes Module 03: Type 1 Diabetes Module 04: Type 2 Diabetes Module 05: Gestational Diabetes Module 06: Prediabetes Module 07: Hypoglycemia Module 08: Treatment of Type 2 Diabetes Module 09: Aims of Treatment Module 10: The Diabetes Challenge Module 11: Cost of Diabetes in Social Care Learning Outcomes: Identify diabetes types and their diagnostic criteria accurately. Understand treatment options for Type 2 Diabetes comprehensively. Recognize symptoms and management techniques for hypoglycemia effectively. Analyze the social and economic impact of diabetes on healthcare. Discuss preventative measures and lifestyle changes to mitigate diabetes risk. Evaluate the challenges posed by diabetes in healthcare management. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare professionals seeking comprehensive diabetes education. Individuals with personal or family history of diabetes seeking understanding. Community workers aiming to raise awareness about diabetes prevention. Educators planning to incorporate diabetes education into their curriculum. Policy makers interested in understanding the societal impact of diabetes. Career path Diabetes Specialist Nurse - £25K to 45K/year. Diabetes Educator - £27K to 40K/year. Public Health Officer - £28K to 45K/year. Clinical Research Associate (Diabetes) - £30K to 50K/year. Health Promotion Specialist - £25K to 40K/year. Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Tort law is the foundation of how we protect individuals from harm or injury caused by others. This course delves deep into the principles of tort law, examining how it holds wrongdoers accountable and ensures justice for those who suffer due to negligence or wrongful actions. Whether you’re a student or simply interested in understanding the mechanisms of legal redress, this course provides a solid framework for grasping the complexities of tort law. The modules cover key concepts such as negligence, defamation, and nuisance, allowing you to explore how each area influences everyday legal matters. Throughout the course, you'll gain a clear understanding of how tort law operates in practice, without the need for any in-person interaction. Our online approach makes learning flexible, allowing you to engage with case studies, statutes, and legal precedents at your own pace. With no need to attend physical classes, you’ll have the freedom to master the subject from the comfort of your own space. Perfect for anyone with a keen interest in law, the course is designed to equip you with the knowledge to confidently navigate the landscape of tort law. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Tort Law Module 02: Intentional Torts Module 03: Negligence Module 04: Strict Liability Module 05: Defences to Torts Module 06: Tort Remedies Module 07: Special Topics in Tort Law Module 08: Caselaw Learning Outcomes: Analyse the various forms of torts, their elements, and legal implications. Understand the principles governing liability for intentional torts. Examine the standard of care and the concept of negligence in tort law. Explore the concept of strict liability and its applications. Identify and evaluate common defences used in tort cases. Discuss the available remedies and examine real-world tort cases. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring lawyers and paralegals Business professionals navigating legal matters Individuals seeking a deeper understanding of their legal rights Students studying law or related disciplines Legal support staff looking to expand their knowledge Anyone interested in the fascinating world of Tort Law Career path Solicitor Legal Advisor Compliance Officer Claims Adjuster Risk Analyst Insurance Underwriter Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Dive deep into the wonders beneath the waves with this Oceanography Training Course. From the pull of the tides to the secrets of the sea floor, this course offers a fascinating look at the science that governs our oceans. It’s designed for those curious about marine environments, ocean currents, ecosystems, and the impact of climate on ocean life – all without needing a wetsuit. You’ll explore everything from the chemistry of saltwater to the geology shaping underwater landscapes, all from the comfort of your screen. Whether you're aiming to enhance your understanding or looking to step into the marine science sector, this course gives you the tools to think like an oceanographer. With rising attention on climate-related changes, marine science has never been more relevant. The UK's ocean science sector contributes billions to the economy each year and supports thousands of research and policy roles – and it's only expected to grow. So, if you're curious about what lies beneath, now’s a great time to study the sea. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum of Understanding Oceanography Lesson 01 :Introduction to Oceanography Lesson 02 :Physical Oceanography Lesson 03 :Chemical Oceanography Lesson 04 :Geological Oceanography Lesson 05 :Biological Oceanography Lesson 06: Human Impacts and Ocean Conservation Learning Outcomes: Gain a foundational understanding of Oceanography terminology and concepts. Comprehend the intricate interplay between physical forces and oceanic movements. Analyze the chemical composition of seawater and its impact on marine life. Explore the geological features and processes shaping the ocean floor. Uncover the rich biodiversity and ecological systems thriving in marine environments. Grasp the significance of human activities on ocean health and the importance of conservation efforts. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Enthusiasts keen on understanding the mysteries of the world's oceans. Students pursuing a scientific education with an interest in marine sciences. Environmentalists and conservationists dedicated to preserving marine ecosystems. Professionals in related fields seeking to expand their knowledge base. Educators looking to enhance their curriculum with oceanographic insights. Individuals planning research projects or expeditions in marine environments. Science communicators aiming to convey oceanographic concepts accurately. Anyone with a passion for the natural world and a curiosity about our oceans. Career path Marine Researcher Environmental Consultant Oceanographer Marine Biologist Coastal Resource Manager Conservation Officer Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Assertive communication is a powerful skill that enables individuals to express their thoughts, feelings, and needs clearly and confidently, without aggression or passivity. This course is designed to help you master the art of speaking up with clarity, while fostering mutual respect in both personal and professional environments. Whether you’re aiming to enhance your leadership presence or simply improve everyday interactions, assertive communication paves the way for stronger, more productive relationships. By understanding the balance between being too passive or overly aggressive, you’ll gain the ability to communicate with poise and confidence. Through this course, you’ll gain insights into the core principles of assertiveness, learn how to set boundaries, and discover strategies for handling conflict with tact. It’s all about striking the right tone – neither too soft nor too forceful. Ideal for anyone seeking to improve their interpersonal communication, this course offers a practical approach to mastering assertiveness, fostering respect, and creating an environment where clear and honest dialogue can flourish. Prepare to embrace a more confident version of yourself, all while maintaining a sense of humour and professionalism in your conversations. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Assertiveness Skills Module 02: Building Self-Confidence Module 03: Self-Awareness and Emotional Intelligence Module 04: Effective Communication Strategies Module 05: Assertiveness in Social Situations Module 06: Assertiveness in the Workplace Module 07: Overcoming Fear and Anxiety Module 08: Self-Esteem and Assertiveness Learning Outcomes: Enhance your confidence and self-assuredness. Improve your emotional intelligence for better relationships. Master effective communication strategies. Navigate social and workplace situations assertively. Conquer fear and anxiety to boost self-esteem. Develop assertiveness for personal and professional growth. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals looking to boost their confidence and communication skills. Professionals aiming to excel in the workplace. Anyone seeking personal growth and self-improvement. Students preparing for future career success. Those who wish to strengthen their interpersonal relationships. Individuals wanting to overcome fear and anxiety. Anyone interested in enhancing their self-esteem. Those looking to unlock the secrets of assertive communication. Career path Communication Officer Human Resources Specialist Sales and Marketing Manager Counsellor or Therapist Customer Service Representative Team Leader or Manager Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Think of a warehouse as a giant puzzle, and warehouse management as the art of making every piece fit — quickly, efficiently and without chaos. This Warehouse Management Diploma Accredited Career Bundle Course is your guide to mastering that art. You’ll learn how to organise stock, manage supply chains, and keep things moving like clockwork behind the scenes of busy businesses. Whether it’s planning deliveries or managing inventory, this course walks you through the essentials in a clear and structured way — all from the comfort of your screen. Warehousing isn’t just about storing boxes — it’s about keeping operations smooth, saving costs, and making sure the right item lands in the right hands at the right time. This course bundle covers multiple key areas in warehouse operations, logistics, and inventory systems. If you’re eyeing a role that keeps the backbone of retail, manufacturing or distribution running — or just want to get your foot in the door — this is a smart place to start. No confusing jargon. No unnecessary fluff. Just solid knowledge you can actually use. Job Responsibilities in Warehouse Management: Managing inventory and ensuring accurate stock levels Organising and optimising warehouse layout and storage systems Coordinating and overseeing the shipping and receiving processes Implementing and maintaining efficient logistics and distribution procedures Monitoring and maintaining quality control standards Managing a team of warehouse staff and providing training as needed Liaising with suppliers, vendors, and other departments to ensure smooth operations Skills needed to be successful in Warehouse Management jobs: Strong organisational and time management abilities Excellent problem-solving and decision-making skills Proficient in using warehouse management systems and software Solid knowledge of health and safety regulations and procedures Effective communication and interpersonal skills for team management Attention to detail and accuracy in handling inventory and orders Ability to adapt to changing priorities and work well under pressure Expected Salaries in Warehouse Management (UK): Entry-level positions: £20,000 - £25,000 per annum Mid-level positions: £25,000 - £35,000 per annum Senior-level positions: £35,000 - £50,000+ per annum Key Features of Warehouse Management Career Bundle CPD Accredited Warehouse Management Courses Instant PDF certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course 01: Warehouse Operative The Warehouse Operative course provides comprehensive training, starting from the basics. It equips you with the knowledge and skills necessary to become a warehouse operative. By successfully completing this course, you can obtain a professional certificate for free, showcasing your accomplishments in the professional field. This course is designed to provide a detailed understanding of the nature of the warehouse industry and your key roles within it. Course 02: Forklift Training The Forklift Training course offers in-depth instruction on forklift operations. It covers everything you need to know, starting from scratch, ensuring you have a solid foundation in forklift handling and safety. This comprehensive course is designed to provide a detailed understanding of the forklift industry and your key responsibilities within it. Course 03: Transport and Logistics Course 03, Transport and Logistics, provides comprehensive training in the field of transportation and logistics. It covers all aspects of the industry, starting from the fundamentals, allowing you to develop a deep understanding of the field. This course is designed to equip you with the necessary knowledge and skills to excel in various roles within the transport and logistics sector. Course 04: Manual Handling Interactive Training Course 04, Manual Handling Interactive Training, is a comprehensive program that covers the topic of manual handling in detail. It starts from scratch, providing thorough guidance on safe lifting and moving techniques to prevent injuries in the workplace. By completing this course, you can achieve a professional certificate at no cost, highlighting your expertise in manual handling and your commitment to workplace safety. Course 05: RIDDOR Training Course 05, RIDDOR Training, is a comprehensive program designed to educate individuals on the Reporting of Injuries, Diseases, and Dangerous Occurrences Regulations (RIDDOR). This course covers the regulations and procedures related to reporting workplace incidents and accidents. Course 06: LOLER Training Course 06, LOLER Training, is specifically tailored for individuals working in roles such as LOLER technicians, construction workers, warehouse operatives, health and safety managers, crane operators, and engineering surveyors. This comprehensive course aims to enhance their skills and knowledge in Lifting Operations and Lifting Equipment Regulations (LOLER). Course 07: Ladder Safety Course 07, Ladder Safety, offers comprehensive training on ladder usage and safety precautions. Starting from the basics, this course covers important aspects such as ladder selection, inspection, setup, and safe climbing techniques. Course 08: Supply Chain Management Course 08, Supply Chain Management, provides a comprehensive understanding of the principles and practices involved in managing the flow of goods and services in a supply chain. This course covers various aspects, including procurement, production, inventory management, and logistics. Course 09: Procurement and Supply Chain Management Course 09, Procurement and Supply Chain Management offers in-depth training on the procurement process and its integration within the broader supply chain framework. It covers topics such as sourcing, supplier management, contract negotiation, and risk assessment. Course 10: Advanced Health and Safety Course 10, Advanced Health and Safety, is a comprehensive program that delves into various aspects of workplace health and safety management. Starting from scratch, this course covers advanced topics, including risk assessment, hazard identification, emergency preparedness, and regulatory compliance. Accreditation This Warehouse Management bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Warehouse Management course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone with a knack for learning new skills can take this Warehouse Management Diploma course. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions. Requirements No prior degree or experience is required to enrol in this course. Career path This Warehouse Management Course will help you to explore avariety of career paths in the related industry, including: Warehouse Manager Logistics Coordinator Inventory Controller Distribution Supervisor Warehouse Operations Manager Supply Chain Analyst Procurement Officer Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Essential mandatory health care training for health and social care staff. Gain crucial skills for effective care delivery.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know that in the UK, receptionists are often the first point of contact in a business, setting the tone for customer experience? With over 30,000 receptionist positions advertised annually in the UK, the demand for skilled office administrators and receptionists remains high. Are you ready to elevate your receptionist skills to meet the evolving needs of modern businesses? Our comprehensive Receptionist: Office Admin and Reception bundle is your gateway to mastering this vital role. This jam-packed course bundle equips you with the essential knowledge and abilities to excel in today's office environment. Develop your proficiency in handling customer inquiries, managing schedules, and creating professional documents. Learn the art of minute taking, public speaking, and team management - all crucial skills for a successful office administrator. Master essential software like Microsoft Excel and gain expertise in workflow management to streamline your organization's operations. This Receptionist: Office Admin and Reception Bundle Contain 9 of Our Premium Courses for One Discounted Price: Course 01: Advanced Diploma in Office Admin and Reception Skills at QLS Level 7 Course 02: Customer Service Training Course 03: Minute Taking Course 04: Level 3: Public Speaking Diploma Course Course 05: Developing Interpersonal Skills Course Course 06: Meeting Management Diploma Course 07: Document Control and Workflow Management Course 08: Excel for Office Administrator Course 09: Team Management Don't wait, unlock your potential with our Receptionist: Office Admin and Reception bundle. Take control of your career today and join the thousands of successful receptionists who make a difference every day! Learning Outcomes of Receptionist: Office Admin and Reception Develop exceptional customer service skills for enhanced client interaction. Acquire proficiency in minute taking for effective meeting documentation. Enhance public speaking abilities for confident and impactful communication. Learn to cultivate interpersonal skills for better team and client relationships. Gain expertise in managing meetings and controlling office documents efficiently. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Receptionist: Office Admin and Reception Get a free student ID card with Receptionist: Office Admin and Reception Training program (£10 postal charge will be applicable for international delivery) The Receptionist: Office Admin and Reception is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Receptionist: Office Admin and Reception course materials The Receptionist: Office Admin and Reception comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Advanced Diploma in Office Admin and Reception Skills at QLS Level 7 Module 01: Introduction To Reception And Receptionist Module 02: Business Telephone Skills Module 03: Representing Your Boss And Company Module 04: Mail Services And Shipping Module 05: Travel Arrangements Module 06: Organising Meeting And Conferences Module 07: Time Management Module 08: Record Keeping And Filing Systems Module 09: Business Writing Skills Module 10 :Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning And Scheduling Module 14: Invoicing/Petty Cash Module 15: Business Environment Module 16: Advanced MS Excel Course 02: Customer Service Training Module 01: Introduction To Customer Service Module 02: Characteristics Of Good Customer Service Module 03: Customer Relationship Management Module 04: Communicate With Customers Module 05: Handling Customer Complaints Module 06: Problem Solving Over Phone Module 07: Improving Customer Service Course 03: Minute Taking Module 01: Introduction To Minute Writing Module 02: Preparation For Minute Taking Module 03: The Meeting Structure Module 04: Minute Meeting, Decision And Action Module 05: Roles And Responsibility Of Minute Taker Module 06: Tips For Minute Taking Module 07: Technology In Minute Taking Module 08: Building Confidence =========>>>>> And 6 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £117) CPD Hard Copy Certificate: £29.99 CPD 230 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Receptionist: Office Admin and Reception bundle. This bundle is ideal for: Newcomers to office administration Receptionists seeking career advancement Individuals seeking to upskill Requirements You will not need any prior background or expertise in this Receptionist: Office Admin and Reception bundle. Career path Our Receptionist: Office Admin and Reception bundle will prepare you for a range of careers, including: Senior Receptionist Office Manager Team Leader Customer Service Head Public Relations Officer Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

A Complete Guide to Hacking WiFi (WEP, WPA, and WPA2) Wireless Security and How to Exploit (Pentest) Their Vulnerabilities!