A business can only work from the information that is given during communication links and exercises, and as a vital part of the administration, you are responsible for ensuring that it is correct and understood. This course will enhance your existing communication skills by going back to basics and ensuring that you will always be understood. The various types of communication are explored, and you'll be challenged to utilise your personality and knowledge of body language to make yours better. Learning Outcomes: Understand that everyone can improve their communication techniques to a degree Learn to read body language and react accordingly Ensure that you are understood and there are no mistakes Read the morale of teams and individuals as appropriate Use the right form of communication (meeting, email, etc.) to get the message heard Develop communication skills for conducting business activities Learn the art of body language and facial expression Learn how to convince anyone with your communication skills and get your message across perfectly Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this Course for? Whilst aimed at administrative staff, this course is designed to help any individual improve their communication methods in the workplace, from executives to receptionists. Career Path The course is suitable for those in the roles of; Secretary Administrator Receptionist Entrepreneur Executive/ Associate/ Manager of any department of an office Personal/ Business Assistant Requirements This Effective Communicative Skills Course is fully compatible with any kind of device. Whether you are using Windows computer, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Course Content Module 01: Introduction to Effective Communication Getting Started 00:05:00 Module 02: Body Expressions and Gender Differences Reading Body Language 00:10:00 Module 03: The Nonverbal Communication Nonverbal Communication 00:10:00 Module 04: How to Improve Yourself Improve Your Body Language 00:05:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Are you ready to advance your career in business management? With this exclusive Diploma in Operations Management, you can improve your business management skills and build a successful career for life! Discover why operations management is relevant in all industries and sectors! Diploma in Operations Management is a dynamic field with a straightforward goal. The goal for those in operations management is to maximise profits by balancing costs and revenues. Diploma in Operations Management aims to administer business practices in a way that drives efficiency and superior net profits by incorporating human resources, raw materials, technology, and equipment across the board. While the specific responsibilities of OM team members vary depending on the size and nature of the organisation, their efforts have an impact on all aspects of a company's operations. The purpose of this Diploma in Operations Management qualification is to provide learners with important information about the application and skills required in the Operations Management Sector. This Diploma in Operations Management prepares students to succeed in their professional life by teaching them the concepts of Supply Chain Management and its fundamentals, Risk Management, Talent Management, Project Management, Procurement Operations, Planning & Sourcing Operations, Maintenance Management, Conflict Management, Change Management, Stress Management, Negotiation skills and much more. Learning Outcomes After completing this Diploma in Operations Management course, the learner will be able to: Gain a thorough understanding of the functions and objectives of operations management. Understand the role of the OM in inventory and supply chain management. Understand project management and risk management. Gain in-depth knowledge about stock control and procurement operations. Understand product manufacturing and shipping. Understand contingency management and succession planning. Understand the importance of business etiquette. Why Choose This Diploma in Operations Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Diploma in Operations Management Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Diploma in Operations Management course. >> Courses are included in this Diploma in Operations Management Bundle Course << Course 01: Diploma in Operations Management Course 02: Level 1 Business Management Course 03: Level 2 Diploma in Business Administration Course 04: Level 2 Certificate in Business Management Course 05: Level 5 Diploma in Risk Management Course Course 06: Level 7 Diploma in Facilities Management Course Course 07: Level 7 Business Management Course >> Other Benefits of Diploma in Operations Management Bundle Course << Free 7 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Diploma in Operations Management course] Course curriculum of Diploma in Operations Management Module 01: Understanding Operations Management Module 02: Understanding Process Management Module 03: Understanding Supply Chain Management Module 04: Understanding Planning & Sourcing Operations Module 05: Understanding Talent Management Module 06: Understanding Procurement Operations Module 07: Understanding Manufacturing and Service Operations Module 08: Understanding Succession Planning Module 09: Understanding Project Management Module 10: Understanding Quality Control Module 11: Understanding Product and Service Innovation Module 12: Understanding Communication Skills Module 13: Understanding Negotiation Techniques Module 14: Understanding Change Management Module 15: Understanding Maintenance Management Module 16: Understanding Conflict Management Module 17: Understanding Stress Management Module 18: Understanding Business Ethics for the Office Module 19: Understanding Business Etiquette Module 20: Understanding Risk Management ---------------------------------- Assessment Method After completing each module of the Diploma in Operations Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Diploma in Operations Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Diploma in Operations Management course is ideal for anyone passionate and ambitious about Operations Management. Learners can take this course even if they have no prior knowledge of Operations Management, and there are no age restrictions. Requirements There are no specific requirements for this Diploma in Operations Management course because it does not require any advanced knowledge or skills. Career path This Diploma in Operations Management could be extremely beneficial to business owners and aspiring entrepreneurs to pursue their goals. The following are more formal positions in the field of operations management: Operations Manager, Analyst & Officer S.C Manager Inventory Manager Supply Services Representative Inventory Controller & Planner Certificates Certificate of completion Digital certificate - Included
Safe Use & Pre-Use Inspection of Ladders & Steps
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The most essential aspect of communication is hearing. Unfortunately, many people worldwide suffer from hearing and balance disorders and feel separated from others. So, learn how to help people with hearing health by taking this Audiology - CPD Certified Course. This Audiology - CPD Certified Course is a gateway to unlocking a world of expertise and gaining a deeper understanding of audiology. Training with us in this Audiology course, you'll get into the anatomy and physiology of the ear, acoustics and psycho-acoustics, and disorders of the auditory nervous system. Moreover, the Audiology course will give you a comprehensive understanding of audiological disorders, their diagnosis, and rehabilitation techniques to effectively address hearing impairments. Key Features CPD-Accredited Audiology course Instant e-certificate Fully online, interactive Audiology course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Audiology course to excel! This Audiology - CPD Certified Course will help you take a leap towards a brighter future in audiology. Here, you'll explore the foundations and principles of this captivating field. Gradually, the Audiology course will take you through the anatomy and psychology of the ear, pure tone audiometry, audiological disorders and the rehabilitation techniques for hearing impairment. This Audiology bundle includes the following courses: Course 01: Audiology Course 02: Medical Transcription Course 03: Microsoft Office Course 04: Office Skills Course 05: Touch Typing Course 06: British Sign Language (BSL) for Beginner Course 07: Transcription Course 08: Speech and Language Therapy Course 09: Autism Awareness Course 10: Public Health Learning Outcomes Understand the anatomy and psychology of the ear Discover the principles of acoustics and psycho-acoustics Learn how to perform a pure tone audiometry test Identify the disorders of the auditory nervous system Know the rehabilitation techniques for hearing impairment Certification Once you've successfully completed the Audiology course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD Accreditation All of our courses, including this Audiology course, are fully accredited. CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Audiology course bundle is for those interested in learning how to help people with their hearing health. The Audiology course offers invaluable knowledge and perspectives to boost your skills and shape your career. Requirements Learners do not require any prior qualifications to enrol in this Audiology course. Career path This Audiology course bundle may create many different career opportunities, here are few prospects: Audiology Assistant Ear Specialists Newborn Hearing Technician Hearing Technician Audiology Clinic Assistant Certificates Certificate of completion (Hard copy) Digital certificate - Included Certificate of completion (PDF) Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.
Design for persuasion is a powerful approach that is too often overlooked. Learn the principles that are critical in designing both engaging and usable experiences.
Create a well-structured pathway to optimized content by understanding how information architecture applies to user experience design.
Dive into the essentials of Windows 10 with a course built for those who want clarity, not complexity. Whether you're aiming to sharpen your confidence in navigating the operating system or simply looking to make better use of its features, this course is a practical way to get familiar with one of the world’s most widely used platforms. From system settings to user preferences, we'll take you through Windows 10’s interface in a way that’s tidy, informative, and surprisingly enjoyable. No technical jargon marathons here — just well-organised, easy-to-follow content designed to help you get the most from your computer. Whether you're managing files, setting up user accounts, or exploring security features, this course gives you the know-how to feel in control of your device. Perfect for learners who want to move at their own pace, this training doesn’t assume you’ve seen it all before — but it certainly helps you get there faster. Learning Outcomes Efficiently manage start-up speed and open applications. Effectively manage hard drive space using Storage Sense. Troubleshoot and manage frozen applications. Manage desktop notifications and link your mobile device. Implement backups and restore points for data protection. Customise your workspace and manage lost windows. Course Curriculum: Lesson 01: Overview Lesson 02: Managing Start-Up Speed Lesson 03: Managing Open Applications Lesson 04: Managing Your Hard Drive Space Lesson 05: Managing Your Hard Drive Space - Storage Sense Lesson 06: Managing Frozen Applications Lesson 07: Managing Your PC Remotely Part 1 Lesson 08: Managing Your PC Remotely Part 2 Lesson 09: Managing Desktop Notifications - Focus Assist Lesson 10: Linking Your Mobile Device Lesson 11: Managing Your Backups and Restore Points Lesson 12: Managing Your Default Applications Lesson 13: Managing Your Workspace Lesson 14: Microsoft Edge - Write Notes Lesson 15: Managing Edge - Dot Menu Lesson 16: Managing Edge - Settings Menu Link Lesson 17: Managing Edge With Cortana Lesson 18: Managing Default Applications with Edge Lesson 19: Managing Lost Windows Lesson 20: Conclusion How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Any office worker needs to master these skills to be an efficient and productive worker. Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.
On this course, we will use case studies to enhance the delegates understanding of Real Estate financial appraisals, and help them fully appreciate the theory behind the numbers.
Description: Microsoft Outlook is helpful software to professionals since it has all the tools and functionality you need for your career. Outlook 2013 is created with new and improved features as compared to its previous versions. Through this course, you will learn all the skills, knowledge, and information about the Outlook 2013. You will learn on how to utilise the program for professional emails, calendar, contacts, and task management. These features and more will then help you communicate faster and easier to your colleagues, clients or anyone you need to communicate with professionally. Who is the course for? Professionals or experts who want to learn more about Outlook 2013 features People who have an interest in knowing Microsoft Outlook 2013 functions and tools Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft Outlook Complete Course - Beginners, Intermediate, Advanced is a useful qualification to possess and would be beneficial for any professions or career from any industry you are in, such as: Administrative Assistant Administrator Office Manager Personal Assistant Secretary. Microsoft Outlook for Beginners Module One - Getting Started 00:30:00 Module Two - Opening and Closing Outlook 01:00:00 Module Three - Understanding the Interface 01:00:00 Module Four - Working with the Message List and the Reading Pane 01:00:00 Module Five - Using Message List Commands 01:00:00 Module Six - Creating a New Email 01:00:00 Module Seven - Managing Email 01:00:00 Module Eight - Searching for Items 01:00:00 Module Nine - An Introduction to the Calendar 01:00:00 Module Ten - An Introduction to Tasks 01:00:00 Module Eleven - An Introduction to Contact 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities-Microsoft Outlook for Beginners 00:00:00 Microsoft Outlook Intermediate Level Module One - Getting Started 01:00:00 Module Two - Working with the Outlook Environment 01:00:00 Module Three - Working with Quick Steps 01:00:00 Module Four - Working with Rules 01:00:00 Module Five - Working with Messages 01:00:00 Module Six - Manipulating Message Properties and Options 01:00:00 Module Seven - Formatting Messages 01:00:00 Module Eight - Managing Automatic Content 01:00:00 Module Nine - Working with the Calendar, Appointments, and Meetings 01:00:00 Module Ten - Working with Contacts and Contact Groups 01:00:00 Module Eleven - Working with Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities-Microsoft Outlook Intermediate Level 00:00:00 Microsoft Outlook Advanced Level Module One - Getting Started 00:30:00 Module Two - Working with Messages 01:00:00 Module Three - Customizing Your Profile 01:00:00 Module Four - Advanced Email Tasks 01:00:00 Module Five - Managing Junk Mail 01:00:00 Module Six - Advanced Calendar Tasks 01:00:00 Module Seven - Doing More With Tasks 01:00:00 Module Eight - Using Notes 01:00:00 Module Nine - Viewing RSS Feeds 01:00:00 Module Ten - Printing 01:00:00 Module Eleven - Managing Outlook Data 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities- Microsoft Outlook Advanced Level 00:00:00 Mock Exam Mock Exam- Microsoft Outlook Complete Course - Beginners, Intermediate, Advanced 00:30:00 Final Exam Final Exam- Microsoft Outlook Complete Course - Beginners, Intermediate, Advanced 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00