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232 Office courses in Edinburgh

Customer Service Excellence

By Elite Forums UK

Course Overview Outstanding customer service doesn’t happen by accident- it’s the result of clear communication, empathy, consistency, and a strong customer-focused mindset. This practical one-day course helps participants develop the mindset, skills and strategies needed to provide exceptional service and handle difficult situations with confidence and professionalism. Through real-world scenarios, role plays and interactive discussions, participants will learn how to build rapport, respond to customer needs, and create positive experiences that leave a lasting impression—whether communicating face-to-face, by phone, email, or online. Who Should Attend This course is ideal for: Frontline staff in retail, hospitality, healthcare, call centres, or public service Administration or reception staff Technical support or helpdesk officers Any team member who interacts with customers, clients or stakeholders No previous training in customer service is required. Learning Outcomes By the end of the course, participants will be able to: Understand what excellent customer service looks like and why it matters Communicate clearly, professionally and confidently in different situations Build rapport with a wide range of customers Show empathy and listen actively to understand customer needs Handle complaints, concerns and difficult conversations calmly and constructively Maintain a positive attitude, even under pressure Represent their organisation in a consistent and professional way Course Content 1. Foundations of Customer Service Excellence What is excellent customer service? First impressions and the customer journey Attitude, tone and mindset 2. Communicating with Confidence The power of words, tone and body language Active listening and questioning skills Managing expectations and saying "no" professionally 3. Creating Positive Connections Building rapport and trust quickly Adapting your style for different customers Service recovery: turning complaints into opportunities 4. Handling Difficult Situations Staying calm under pressure Responding to frustration, complaints or anger The LEAPS model for difficult conversations (Listen, Empathise, Apologise, Provide solution, Summarise) 5. Service Across Channels Delivering service via phone, email and online Professional email and message tone Tips for consistency across different platforms 6. Practical Application and Action Planning Real-life scenarios and role plays Personal action planning for immediate workplace impact Sharing service tips and best practices Delivery Method The course is delivered in an engaging, interactive format and includes: Short trainer-led discussions Scenario-based activities Role plays with coaching Group discussions and shared insights Available as a face-to-face or live virtual workshop. Inclusions Participant workbook and tools Practical checklists and communication templates Certificate of completion Access to optional post-course coaching support

Customer Service Excellence
Delivered in Internationally or OnlineFlexible Dates
Price on Enquiry

Customer Service Excellence

By Elite Forums Events

Course Overview Outstanding customer service doesn’t happen by accident- it’s the result of clear communication, empathy, consistency, and a strong customer-focused mindset. This practical one-day course helps participants develop the mindset, skills and strategies needed to provide exceptional service and handle difficult situations with confidence and professionalism. Through real-world scenarios, role plays and interactive discussions, participants will learn how to build rapport, respond to customer needs, and create positive experiences that leave a lasting impression—whether communicating face-to-face, by phone, email, or online. Who Should Attend This course is ideal for: Frontline staff in retail, hospitality, healthcare, call centres, or public service Administration or reception staff Technical support or helpdesk officers Any team member who interacts with customers, clients or stakeholders No previous training in customer service is required. Learning Outcomes By the end of the course, participants will be able to: Understand what excellent customer service looks like and why it matters Communicate clearly, professionally and confidently in different situations Build rapport with a wide range of customers Show empathy and listen actively to understand customer needs Handle complaints, concerns and difficult conversations calmly and constructively Maintain a positive attitude, even under pressure Represent their organisation in a consistent and professional way Course Content 1. Foundations of Customer Service Excellence What is excellent customer service? First impressions and the customer journey Attitude, tone and mindset 2. Communicating with Confidence The power of words, tone and body language Active listening and questioning skills Managing expectations and saying "no" professionally 3. Creating Positive Connections Building rapport and trust quickly Adapting your style for different customers Service recovery: turning complaints into opportunities 4. Handling Difficult Situations Staying calm under pressure Responding to frustration, complaints or anger The LEAPS model for difficult conversations (Listen, Empathise, Apologise, Provide solution, Summarise) 5. Service Across Channels Delivering service via phone, email and online Professional email and message tone Tips for consistency across different platforms 6. Practical Application and Action Planning Real-life scenarios and role plays Personal action planning for immediate workplace impact Sharing service tips and best practices Delivery Method The course is delivered in an engaging, interactive format and includes: Short trainer-led discussions Scenario-based activities Role plays with coaching Group discussions and shared insights Available as a face-to-face or live virtual workshop. Inclusions Participant workbook and tools Practical checklists and communication templates Certificate of completion Access to optional post-course coaching support

Customer Service Excellence
Delivered in Internationally or OnlineFlexible Dates
Price on Enquiry

Online Options

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Real Estate Analyst (Investment Cash Flow Modelling in Excel)

4.3(5)

By Bayfield Training

The Real Estate Analyst course has been taught non-stop to global real estate firms over the last 25 years, and is without doubt the core financial modelling training in your career portfolio. Whether you have an upcoming financial modelling test for a new job or an APC exam, the Real Estate Analyst course is the choice for you.

Real Estate Analyst (Investment Cash Flow Modelling in Excel)
Delivered in person or Online + more
£1,750

Maryland Security Officer Initial & Renewal Course

5.0(1)

By MDSPOSA & USTASC TRAINING PORTAL

This course meets and exceeds the Maryland requirement for the security officer course of 12 hours. The course is taught over 2 days, 6 hours per day. In this course, you will learn the required curriculum for security officers prescribed by the Maryland Police and Corrections Training Commission.

Maryland Security Officer Initial & Renewal Course
Delivered Online + more
$250

IMPROVING CUSTOMER SERVICE

5.0(4)

By Improving Communications Uk

Customer service is an organisation's ability to supply its customers' wants and needs. Improved customer service means constantly and consistently exceeding customers' expectations. This course is designed for service industry professionals who aim to maximise their efficiency, develop better customer skills, and increase their value. The focus is on increasing repeat business through customer satisfaction and referrals. Delegates will discover greater levels of productivity, job satisfaction, and potential for advancement. For client-facing service personnel, these areas of development will prove particularly beneficial, leading to increased internal and external customer satisfaction. Throughout the course, delegates will learn how to: Project a UB4me, customer-centred attitude Empower people with respect and control by acknowledging and offering choices Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions Listen more intently to develop the best rapport Communicate clearly with conviction, projecting greater credibility Create positive, diplomatic messages even from negative situations, modelling a problem-solving, can-do attitude Create and refine phone-answering and email templates to appropriately address customer concerns and increase the potential for repeat business This Customer Service Skills course is a 4-hour interactive virtual class for up to 20 delegates. Upon registration, delegates will receive online login instructions prior to the class date. This format allows for a collaborative learning experience from the comfort of one's own home or office.

IMPROVING CUSTOMER SERVICE
Delivered Online + more
£327

Introducing Domestic Abuse Policies & Procedures

By Safe Space Consultancy

An Accredited CPD-Certified Training Seminar for Employers, HR Managers, and Team Leaders “1 in 4 women and 1 in 7 men will experience domestic abuse in their lifetime.” (Source: Office for National Statistics) Domestic abuse is a workplace issue—whether it occurs inside or outside the home. This session provides a valuable introduction for employees in developing and embedding policies that protect staff, promote wellbeing, and fulfill legal and ethical responsibilities. Workplaces play a vital role in recognising, responding to, and supporting employees affected by domestic abuse. Having an effective Domestic Abuse Policy and Procedures will ensure your workplace is ‘A Safe Space to Work.’ What You'll Gain By attending this 1 hour live Teams Session, you will: Learn the main components of an effective workplace domestic abuse policy Learn how to embed procedures that support impacted employees safely and sensitively Clarify the legal, health and safeguarding responsibilities of employers Explore how to respond appropriately to disclosures of domestic abuse Learn the next steps for implementation within the workplace Why Attend? This seminar is ideal for organisations developing internal domestic abuse policies and procedures. The session offers practical steps to align with best practice, legal requirements, and trauma-informed approaches—supporting both compliance and compassion. By the end of the session, attendees will feel confident in: Drafting or refining a domestic abuse policy Creating a safe environment in which to disclose Building internal response plan that includes HR, line managers and support services Additional Benefits CPD credits awarded Printable handouts and policy templates provided Certificates of attendance available on request Free Domestic Abuse Policy Workshop Host Julie Johns MBE Format: Live Teams Session Duration: 1 hour Cost: For this date only £25 per person (normally £35 per person)

Introducing Domestic Abuse Policies & Procedures
Delivered Online
£25

Excel Macros and VBA Course, 1-Hour Taster

4.6(12)

By PCWorkshops

For Excel users. Extend the capabilities of Excel with Macros and VBA code.

Excel Macros and VBA Course, 1-Hour Taster
Delivered in London or Online + more
£25

VIRTUAL DENTAL NURSING DIPLOMA

4.4(67)

By London Waterloo Academy

Our Virtual (via Zoom) course provide the same high-quality tuition as our classroom-based sessions. Quarterly meetings will take place at the Academy Dental Nursing Diploma with National Examining Board for Dental Nurses (NEBDN) is an internationally recognised qualification that will allow you to work as a Dental Nurse in hospitals, NHS and private dental practices. Successful completion of Dental Nursing Diploma course will enable you to register as a Dental Care Professional with the General Dental Council (GDC) and practice as a qualified Dental Nurse. Discover the exciting world of dental nursing and be a part of a growing field that offers endless opportunities for growth and development. How will you learn? In addition to our traditional class-based tuition, we also offer Virtual (via Zoom) Learning courses to cater to different learning preferences. Our Virtual Learning courses provide the same high-quality tuition as our classroom-based sessions. To participate, you will need a laptop, PC, smart phone or tablet with a built-in or external camera and microphone. From the comfort of your own home, you will have the opportunity to communicate with your tutor and classmates through video chat, using your phone or computer camera. This allows for seamless interaction, discussions, and collaborative learning. Quarterly meetings at the Academy To ensure a well-rounded learning experience, you will be required to attend face-to-face lessons at the Academy on a quarterly basis, which means every three months. These sessions serve several important purposes: Practical Units: Some aspects of the course require hands-on practical training. The face-to-face lessons will cover these practical units, allowing you to gain valuable experience and apply the knowledge you have acquired during the virtual learning sessions. Tests and Mock Exams: These assessments are important for evaluating your progress, identifying areas for improvement, and preparing you for the final exams. The Academy will provide a controlled and supervised environment to ensure the integrity and fairness of these assessments. Attending quarterly face-to-face lessons provides a balanced approach to your learning journey. It combines the convenience and flexibility of virtual learning with the benefits of in-person interactions, practical training, and assessments. By participating in these sessions, you will have the opportunity to reinforce your knowledge, receive personalized feedback, and build a stronger connection with your tutor and classmates. The Academy is dedicated to supporting your growth and success in dental nursing field, and the face-to-face lessons are an integral part of that commitment. Being a Dental Nurse can be an exciting and fulfilling career that allows you to make a positive impact on people’s lives while enjoying a variety of work and opportunities to learn and grow. You’ll get to work with an amazing dental team and get to know patients, helping them to feel at ease and comfortable during their visit. You’ll be the one behind the scene making sure everything runs smoothly, and you’ll be the one that patients will turn to for assistance. You’ll also get to be a part of the latest advancements in dental technology and treatment. And on top of all that, you get to have a flexible schedule and a good earning potential, with the potential to advance in your career. All in all, being a dental nurse is one of the most exciting and fulfilling career that you can have, and you’ll get to leave work every day knowing you’ve made a real difference in the lives of others. The course is delivered by Team of Dental Professionals who are examiners, dentists and experienced Dental tutors with years of experience in teaching Dentistry. Dental Nurses are involved in a wide range of procedures, from routine check-ups to complex surgeries, which can make the job interesting and varied. Patient-centered care: Dental Nurses have a direct impact on the patient’s experience and can make a positive difference in people’s lives by providing them with quality care. Professional development: Dental Nurses have the opportunity to continue their education and expand their skills, leading to advancement and new opportunities in the field. No previous experience required – we will teach you from A to Z. Do you need a job? Yes, you will have 3 months’ time from the start of your course to find a placement. The Academy provides a list of Private and NHS Dental Surgeries, who are regularly contacting us when looking for more Trainee Dental Nurses, so you can contact them directly as a registered student at the Academy. This is a paid job, unless you would like to work voluntary for personal reasons. We also provide a reference letter to the employee in case you need it. The course is ideal for you if: You are looking for a qualification that leads to employment You intend to participate within dentistry and make a positive contribution to the dental health You wish to learn how to maintain high standards of hygiene, cleanliness, health & safety You enjoy interacting with multidisciplinary team and different people The curriculum is based on the GDC (General Dental Council) registration requirements for dental nurses. It sets out the knowledge, skills and behavioural requirements that should be developed and demonstrated. These are set out in terms of professional competencies, with the assessment method clearly outlined (e.g. how the skills and knowledge will be assessed in the final examinations – via written questions such as multiple choice (MCQ) or extended matching questions (EMQ) or via Objective Structured Clinical Examinations – OSCEs). We are proud to announce that our Dental Nursing students has the highest examination pass rate in OSCE examinations! Free services– workshops, mock exams, eRoE marking and internal moderation. Earn while you learn could be another benefit for doing this course. We provide a list of Private Surgeries who have been working with us for the last 14 years and looking to recruit more Trainee Dental Nurses. Working together – At our Dental Department, we prioritise working together with our learners every step of the way. We firmly believe in providing unwavering support, equipping you with the necessary tools, skills, and assistance to ensure your success. We take immense pride in the achievements of our students, with a long list of graduates boasting remarkable success stories. Our commitment to your success serves as the foundation for our own accomplishments What Can You Expect to Earn as a Dental Nurse? Compared to other caring professions, Dental Nursing is well paid and offers plenty of opportunity for continued training and development. This is great for those looking on a the long-term plan for their career and those who wish to work their way up the ladder through continued learning, experience & hard work. Trainee Dental Nurse salary for standard working week will be around £23,000 per annum. Average wage for a qualified Dental Nurses between £40,417 to £42,350 p.a. When are the exams? There are two exams: 1. Multiple choice theory exam. November and March. 2. Practical exam. January and June. Record of Experience (eROE) To be eligible to sit your first exam, you have to complete your electronic Record of Experience (eROE). The eROE has to be submitted to your tutor by 31st Jan for March exam, and 31st August for November exam. London Waterloo Academy supports Mouth Cancer Research Foundation and encouraging learners to raise the awareness and participate in annual 10k walk. Study mode – virtual (via Zoom) live stream lessons combined with a quarterly meetings Saturday/Sunday at the Academy Duration – 1 year (part time) Virtual (via Zoom) classes – once a week Quarterly meetings at the Academy – date are discussed with the group in advance Next Intake/start dates (please choose one for your course to start): 21 September 2024, Saturday classes from 9am to 11am Registration fee – £300 (includes: administration, workshops, mock exams, RoE marking, internal moderation of RoE) Tuition Fees – £1,400 (we offer payment plan, and accept instalments) Exam fee – £510 will be charged at the point of candidate registration with NEBDN One day introduction course – for those who are considering/not sure whether to step up into the Dental Industry £50.00 Call us +44 (0) 7484 014980 or email to info@waterlooacademy.co.uk or Facebook – London Waterloo Academy Office location: The Foundry, 156 Blackfriars Rd, London SE1 8EN (Southwark Station (2-3 min walk) and Waterloo/Blackfriars Station (10 min walk))

VIRTUAL DENTAL NURSING DIPLOMA
Delivered Online + more
£50 to £1,400

Setting Up Your Home Or Office Studio for Video Production (FREE Webinar)

5.0(1)

By Clockwork Eye Video

Join our free webinar to learn how to set up a professional home or office studio for high-quality video creation using existing resources.

Setting Up Your Home Or Office Studio for Video Production (FREE Webinar)
Delivered Online + more
FREE

55354 Administering Office 365

By Nexus Human

Duration 5 Days 30 CPD hours This course is intended for This course is intended for IT professionals who are responsible for planning, configuring, and managing an Office 365 environment. Students who attend this course are expected to have a fairly broad understanding of several on-premises technologies such as Domain Name System (DNS) and Active Directory Domain Services (AD DS). In addition, they should have a general understanding of Microsoft Exchange Server, Microsoft Teams, and Microsoft SharePoint. Overview Plan and provision Office 365 Manage Users and Groups in Office 365 Deploy and Configure Tools and Applications for Office 365 Plan and Manage Exchange Online Plan and Manage SharePoint Online Plan and Manage Microsoft Teams Plan and Manage other Office 365 Services Implement Security and Compliance in Office 365 Report, Monitor and Troubleshoot Office 365 This five-day course describes how to set up, configure and manage an Office 365 tenant including identities, and the core services of Microsoft 365. In this five-day course, you will learn how to plan the configuration of an Office 365 tenant including integration with existing user identities; plan, configure and manage core services; and report on key metrics. Although this course and the associated labs are written for Office 365 with Windows 11, the skills taught will also be backwards compatible with Windows 10. This course is based on the features available in the Office 365 E3 license as these are the core features in Office 365 and Microsoft 365 plans. 1 - Planning and Provisioning Office 365 Overview of Office 365 Core Services of Office 365 Requirements for an Office 365 Tenant Planning a Pilot and Deployment Creating an Office 365 Tenant Adding Custom Domains and Managing DNS Settings Lab: Provisioning Office 365 2 - Managing Users and Groups in Office 365 Managing User Accounts and Licences Managing Passwords and Authentication Create and Managing the Different Types of Groups in Office 365 Managing Users and Groups with PowerShell Managing Users and Groups in the Azure AD Admin Center Role Based Access and Administrative Roles Planning and Configuring Directory Synchronization Lab: Managing Users and Groups in Office 365 Lab: Planning and Configuring Directory Synchronisation 3 - Deploying and Configuring Tools and Applications for Office 365 Planning Network Configuration for Office 365 Tools and Applications Using the Office Configuration Tool Click to Run Installation Use and Control Managing Centralized Deployment of Tools, Applications and Add-ins Reporting Lab: Deploying and Configuring Tools and Applications for Office 365 4 - Planning and Managing Exchange Online What is Exchange Online Managing Exchange Online Mailboxes Managing Office 365 Groups in Exchange Online Configuring Exchange Online Permissions Managing Exchange Online using PowerShell Plan and Configure Mail Flow Plan and Configure Email Protection Lab: Planning and Managing Exchange Online 5 - Planning and Managing SharePoint Online What is SharePoint Online Understanding the relationship between SharePoint, OneDrive, Teams, and Office 365 Groups SharePoint Online Architecture Configure SharePoint Online Configure and Control External Sharing Managing SharePoint Online Site Collections Managing SharePoint Online using PowerShell Lab: Planning and Managing SharePoint Online 6 - Planning and Managing Microsoft Teams What is Microsoft Teams How Microsoft Teams integrates with other Office 365 Services Create and Manage Organization Wide Settings Create, Manage and Assign Microsoft Teams Policies Plan and Configure External and Guest Access Managing Microsoft Teams using PowerShell Lab: Planning and Managing Microsoft Teams 7 - Planning and Managing Other Office 365 Services Yammer Planner Visio Bookings Delve Forms Power Platform Stream Sway Viva Scheduler Add-ins, including Find Time and Junk Reporter Lab: Planning and Managing Office 365 Services 8 - Security and Compliance in Office 365 Overview of Security and Compliance Features in Office 365 Extending Security and compliance Features with Additional Licences Using the Microsoft Defender Portal and Secure Score Using the Office 365 Compliance Portal and Compliance Score Plan and Configure Retention Labels and Policies Plan and Configure Data Loss Prevention Policies Create and Assign Sensitivity Labels Configure Safe Attachments and Safe Links Policies Plan and Configure Multi Factor Authentication Lab: Configure Security and Compliance in Office 365 9 - Reporting, Monitoring and Troubleshooting Office 365 Monitoring Office 365 Service Health Troubleshooting Administrative Access in Office 365 Troubleshoot Directory Synchronization Troubleshooting Exchange Online Troubleshooting SharePoint Online Troubleshooting Microsoft Teams Troubleshooting Office 365 Security and Compliance Lab: Reporting, Monitoring and Troubleshooting in Office 365

55354 Administering Office 365
Delivered OnlineFlexible Dates
£2,975

Navigating The UK Sanctions Compliance As A Law Firm Course

By DG Legal

Are you doing sanction checks in your law firm? In the intricate landscape of legal practice, understanding and adhering to the UK's sanctions regime is not just a recommendation; it is mandatory and it is imperative. This course aims to set clear expectations and offer practical support to firms, guiding them away from the pitfalls of breaching the UK's sanctions regime. This course will cover: What are sanctions What do you need to know about the sanctions for your firm How is it different to the AML regime? What controls to put in place? If the firm offers services to sanction areas – what controls? My client has been sanctioned – what do I do? Reporting obligations Using screening tools Licensing How does this impact Legal Professional Privilege? Sanction Risk Assessment Red flags factors Enforcement actions Target Audience This 90 minute course is for all legal firms, irrespective of the services provided. Whether you are navigating the sanctions regime independently or operating under a license from the Office of Financial Sanctions Implementation (OFSI), this course is for you. Resources Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training. Please note a recording of the course will not be made available. Speaker Helen Torresi, Consultant, DG Legal Helen is a qualified solicitor with a diverse professional background spanning leadership roles in both the legal and tech/corporate sectors. Throughout her career, she has held key positions such as COLP, HOLP, MLCO, MLRO and DPO for law firms and various regulated businesses and services. Helen’s specialised areas encompass AML, complaint and firm negligence handling, DPA compliance, file review and auditing, law management, and operational effectiveness in law firms, particularly in conveyancing (CQS).

Navigating The UK Sanctions Compliance As A Law Firm Course
Delivered Online + more
£67.50 to £90

Office Skills and Office Management

4.5(3)

By Studyhub UK

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Office Skills and Office Management bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 33 course mega bundle that will exceed your expectations within your budget. The Office Skills and Office Management related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive Office Skills and Office Management bundle will help you build a solid foundation to become a proficient worker in the sector. This Office Skills and Office Management Bundle consists of the following 30 CPD Accredited Premium courses - Course 01:Admin, Secretarial & PA Course 02:Office Skills Training Course 03:Corporate Paralegal Course 04:Performance Management Course 05:Team Management Course 06:Microsoft Word, PowerPoint & Outlook Course 07:Presentation Skills Course 08:Workplace Confidentiality Course 09:Decision Making and Critical Thinking Course 10:Workplace Productivity Course 11:Persuasion and Influencing Skills Course 12:Personal Hygiene Course Course 13:Public Speaking Course 14:Leadership Skills Course 15:Corporate Risk And Crisis Management Course 16:Cross-Cultural Awareness Training Course 17:Equality, Diversity and Discrimination Course 18:Level 3 Coaching & Mentoring Course Course 19:Communication and Organisational Skills Course 20:Meeting Management Online Course 21:Minute Taking Certificate Course 22:Document Control Course 23:Touch Typing Course 24:Email Writing Course 25:Health and Safety in the Workplace Level 2 Course 26:Business Etiquette and Professionalism Training Course 27:Workplace First Aid Training Course 28:Information Management Course 29:Facilities Management and Workplace Services Course 30:UK Employment Law 3 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Learning Outcome This tailor-made Office Skills and Office Management bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Office Skills and Office Management Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Office Skills and Office Management bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Office Skills and Office Management Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

Office Skills and Office Management
Delivered Online On Demand7 days
£279

Educators matching "Office"

Show all 33
TCD Research Development Office - RDO

tcd research development office - rdo

0.0(90)

Scotland

Research is an essential part of what we do in Trinity. We are driven by a passion for research and scholarship. Our research has a fundamental influence on our teaching. Research, along with teaching, forms our identity. Research is one of the factors that makes Trinity the leading university in Ireland and a university of international standing. The research we do here in Trinity is diverse and rich. We take pride in being research active across all three of our faculties - Arts, Humanities & Social Sciences; Engineering, Maths & Science; and Health Sciences. The Trinity Campaign is built around the theme Inspiring Generations, a theme that is very apt for research as our work looks to understand the past as well as build the future. Our Research Charter provides a context for how we work. The Charter is the result of a highly consultative process that engaged people from different disciplines and divisions across Trinity. The Charter is our public commitment to the values that underpin our research. We also warmly embrace the principles set out in the San Francisco Declaration on Research Assessment. One of the seven principles in our Charter is ‘Standing Up for Research’. This is especially important in today’s world. We need to ensure that the neutral voice of the expert researcher is taken seriously, that research continues to be resourced, and that research continues to matter. To that end, #researchMATTERS is our research magazine and our way of sharing some of the many research stories that are part of work and life in Trinity. Our vision is to engage in research with the quality, intensity, depth, diversity, and openness that leads to fundamental breakthroughs, new understandings, key insights, and that can make translational and transformative advances.

Speak With Impact

speak with impact

Edinburgh

Our proven training methods draw on decades of high-level speaking experience to make you a more confident presenter. Find out more About Us - Gavin Brown About Us Our Story Begins With A Simple Belief. The more you speak, the better you become. We know this first hand. Our company founder has a depth and breadth of speaking experience you won’t find anywhere else. Beginning his professional life as a lawyer, Gavin learned the foundation of preparing effective presentations in the courtroom. Then he prepared and delivered over 1,000 speeches as a frontline elected politician. His expertise grew through live TV, radio, mass rallies, panels, keynotes, boardroom talks, public meetings, international competitive debating, chairing events, stand-up comedy and after-dinner speeches. Gavin kept a copy of every single speech he ever made and invested thousands of hours analysing and re-analysing each one. What worked and didn’t work. Why did it work? Even if it worked, how could it be 1% better tomorrow. Now, it’s your turn. From all our high-level speaking experience, we created the most comprehensive system possible. Our ‘Isolate the Integrate’® system is devastatingly effective and will transform your presentation results quickly. The winning techniques and cutting-edge exercises in our system will sharpen your skills like never before. These are the lessons we teach our clients. We have delivered seminars across over 20 countries, at some of the biggest blue-chip companies and international organisations. No matter your level of experience, our techniques will give you the skills and confidence to deliver exceptional presentations. About Us - Gavin Brown We Are Truly Passionate About Presenting And that passion helps us transform professionals of all levels of public speaking into outstanding presenters. Our unparalleled breadth and depth of experience has made a significant impact on speakers around the world. All our training sessions are interactive, enjoyable, intense and revolve around the direct practical exercise of specific skills. Attend our courses and you’ll learn… How to prepare a speech comprehensively, even under pressure How to deliver a talk with fluency and impact How to engage an audience from start to finish How to deal with any interruption and distraction

Own Your Success

own your success

5.0(1)

Edinburgh

ABOUT OWN YOUR SUCCESS It's as simple as that. We want professionals to OWN THEIR SUCCESS!  Progressive professionals who want to be at the forefront of their organisation and sector, encouraging best practice implementation and personal and staff growth, need to ensure they are continuing to invest in themselves.  Whether you are a current or future leader, owning your career, learning from peers and understanding modern tools and techniques is the only way to truly establish yourself as a front-runner in your space. OYS offers proven programs that are designed to provide you with key insights and outcomes that will allow you to elevate yourself as a leader and encourage the elevation of the team around you. As an attendee at one of our programs, you will create and start implementing your OWN roadmap, which will enhance YOUR capability and create a clear pathway for future SUCCESS. Visit our events page to view up-and-coming programs best suited to you and your business. MISSION STATEMENT Own Your Success is dedicated to delivering the highest quality training events and unique and memorable delegate experience - delivered with enthusiasm, liveliness and excitement for professionals advancing their careers. OUR VALUES Transparency As an organisation, we need to demonstrate honesty, openness, accountability, and a straightforward attitude towards all business interactions – our clients, facilitators and internal team.   Collaboration We are a learning organisation and we need to listen to our clients, facilitators and team to make sure we work together to be successful in our mission to deliver the highest-quality learning experience. We need to work together to learn and make the right decisions for everyone involved with our organisation.  Fun We have all heard the quote; "If you love what you do - you'll never work a day in your life," but this is what we stand by. We love helping and developing people to be the best version of themselves. If you’re having fun then that means our clients are going to get the best experience possible. We are serious about developing people, but who says you can’t have a chuckle whilst doing it.   Communication  We need to effectively communicate to make sure our clients have the best learning journey possible. If we can't, then how can you trust us to develop you? Communication is a major part of a professional’s journey and so it’s a major part of ours too. Therefore our focus is strong communication with our clients, facilitators and team to make sure we deliver on what we set out to achieve - the best quality training programs for professionals advancing their careers.