9523 Office courses in Cardiff delivered Online

DO you want to use Microsoft Outlook effectively? Or are you someone who needs to manage lots of e-mail? The course will deepen your knowledge about the e-mail service called Microsoft Outlook. Microsoft Outlook is the free email and calendar service from Microsoft Office Suite. In spite of the e-mail service, Microsoft Outlook includes a calendar, task manager, contact manager, note taking journal and web browsing. In the latest version, Outlook has upgraded and added some great features. In the course, you will learn how to use the new functions and features of Microsoft Outlook. The course shows you the strategies to use calendar, task manager, contact manager option, how to take notes with note taking journal, etc. By the end of the course, you will be an expert user of Microsoft outlook. Course Highlights Microsoft Outlook Intermediate Level is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Microsoft Outlook Intermediate Level into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 12 hours, 10 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Microsoft Outlook Intermediate Level Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Microsoft Outlook Intermediate Level is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Microsoft Outlook Intermediate Level is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module One - Getting Started 01:00:00 Module Two - Working with the Outlook Environment 01:00:00 Module Three - Working with Quick Steps 01:00:00 Module Four - Working with Rules 01:00:00 Module Five - Working with Messages 01:00:00 Module Six - Manipulating Message Properties and Options 01:00:00 Module Seven - Formatting Messages 01:00:00 Module Eight - Managing Automatic Content 01:00:00 Module Nine - Working with the Calendar, Appointments, and Meetings 01:00:00 Module Ten - Working with Contacts and Contact Groups 01:00:00 Module Eleven - Working with Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Activities-Microsoft Outlook Intermediate Level 00:00:00 Mock Exam Mock Exam- Microsoft Outlook Intermediate Level 00:20:00 Final Exam Final Exam- Microsoft Outlook Intermediate Level 00:20:00

With a projected 15% growth rate in the next decade, there has never been a better time to start a healthcare career

***24 Hour Limited Time Flash Sale*** Admin, Secretarial & PA Level 5 Diploma Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Admin, Secretarial & PA Level 5 Diploma Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Admin, Secretarial & PA Level 5 Diploma bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Admin, Secretarial & PA Level 5 Diploma Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Admin, Secretarial & PA Level 5 Diploma Career Bundle: Course 01: Admin, Secretarial & PA Course 02: Office Administration & Skills Diploma Course 03: Executive Secretary and PA Course 04: Compliance Officer Training Level 3 Course 05: Customer Service Training Course 06: Facilities Management Certificate (FMC) Course 07: Diploma in Performance Management Course 08: Project Management Course Course 09: Change Management Course 10: Financial Analysis Course Course 11: Business Administration Course 12: Diploma in Business Proposal Writing Course 13: Business Etiquette and Professional Behavior Course 14: Business Improvement Course 15: Negotiation Skills Certificate Course 16: Retail Management Skills Course 17: Product Management Course 18: Visual Merchandising Diploma Course 19: Strategic Marketing & Planning Course 20: Business Training: Communication Skills Course 21: Level 3: Public Speaking Diploma Course Course 22: Developing Interpersonal Skills Course Course 23: Workplace Confidentiality Course 24: Minute Taking Course 25: Touch Typing Masterclass Course 26: Complete Microsoft Word Course 27: Email Writing Training Course 28: Document Control Course 29: Copywriting Course 30: Information Management With Admin, Secretarial & PA Level 5 Diploma, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in Admin, Secretarial & PA Level 5 Diploma today and take the first step towards achieving your goals and dreams. Why buy this Admin, Secretarial & PA Level 5 Diploma? Free CPD Accredited Certificate upon completion of Admin, Secretarial & PA Level 5 Diploma Get a free student ID card with Admin, Secretarial & PA Level 5 Diploma Lifetime access to the Admin, Secretarial & PA Level 5 Diploma course materials Get instant access to this Admin, Secretarial & PA Level 5 Diploma course Learn Admin, Secretarial & PA Level 5 Diploma from anywhere in the world 24/7 tutor support with the Admin, Secretarial & PA Level 5 Diploma course. Start your learning journey straightaway with our Admin, Secretarial & PA Level 5 Diploma Training! Admin, Secretarial & PA Level 5 Diploma premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of Admin, Secretarial & PA Level 5 Diploma is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Admin, Secretarial & PA Level 5 Diploma course. After passing the Admin, Secretarial & PA Level 5 Diploma exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Admin, Secretarial & PA Level 5 Diploma course is ideal for: Students seeking mastery in Admin, Secretarial & PA Professionals seeking to enhance Admin, Secretarial & PA skills Individuals looking for an Admin, Secretarial & PA-related career. Anyone passionate about Admin, Secretarial & PA Requirements This Admin, Secretarial & PA Level 5 Diploma doesn't require prior experience and is suitable for diverse learners. Career path This Admin, Secretarial & PA Level 5 Diploma bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

CPD accredited HACCP Refresher & Update course. Delivered online (Zoom) by a live tutor. Exam and Certificate fee included in the price.

Beyond a refresher, the course will bring advisers up-to-speed on the latest developments on the EU Settlement Scheme, including the latest statement of changes, considerations of late applications and practical insights from real-world experiences, ensuring you as an adviser are well-equipped to navigate challenges posed by stricter documentation requirements and heightened scrutiny from the Home Office. We will be unpacking the EUSS and Family Members, demystifying Appendix EU and Appendix EU Family Permit making it easy to understand and will provide you with a clear framework on identifying eligible family members and the appropriate route for them as well as sharing practical tips with evidencing dependency. Mastering the EU Settlement Scheme: Navigating the Latest Updates and Practical Insights Are you an adviser dealing with EU Settlement Scheme applications and seeking to stay current with the latest developments? Look no further! Our comprehensive course is designed to bring advisers up-to-speed on the intricacies of the EU Settlement Scheme, equipping you with the knowledge and practical insights needed to assist applicants effectively. In this course, you will dive into the latest updates, explore EUSS family member provisions, demystify Appendices EU and EU Family Permit, and gain valuable tips for navigating the application process. With a focus on practicality and real-world experiences, you’ll be well-prepared to tackle challenges posed by stricter documentation requirements and increased scrutiny from the Home Office. By the end of this course, you will be well-versed in the EU Settlement Scheme, adept at assisting applicants, and ready to handle various challenges that may arise during the application process. Join us and become an informed and confident adviser in the field of EUSS applications.   Course joining links, materials and instructions are sent out 24hours before the course starts. Why choose IAS' Immigration Training Courses? Immigration Advice Service has been providing professional immigration services for over 10 years in the public, private and corporate sectors. Our EU Settlement Scheme training course will give you all the knowledge and tools you need to successfully complete EU Settlement Scheme applications. Our fully qualified and OISC regulated trainer will guide you through the process and ensure you are competent in making applications. This an opportunity not to be missed by immigration/legal professionals. Contact our London, Manchester, or Birmingham immigration lawyers, or use the office finder to find your nearest branch. How is this course structured? 1. Overview and Updates:a. Quick Overview – Brexit and EU National Rightsb. Updates: Statement of Changesb. Late Applications 2. EUSS Family Members:a. Family Members under the Withdrawal Agreementb. Joining Family Members: Dependency and Difficultiesc. Practical Tips for Family Member Applications 3. Administrative Review Overview 4. Practical Tips:a. Completing Applications with Precisionb. Key Differences from EEA Regulationsc. Utilizing Useful Contacts and Resourcesd. Leveraging the Resolution Centre for Problem Resolutione. Handling Difficulties with Documents: Using SARs (Subject Access Requests)

Description:  Microsoft Publisher is an entry-level desktop publishing application from Microsoft. It is different from Microsoft Word since it is more effective to use on page layout and design rather than text composition and proofing. In this course, you will learn the necessary skills, knowledge, and information about Publisher and learn how to enhance the look of your publication by formatting fonts, paragraphs, and objects. Find out how to maximise the features of this flexible and powerful authoring publishing tool software. Who is the course for? Professionals who want to learn about the Microsoft Publisher. People who have an interest in the basics and features of the Publisher. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft Publisher for Beginners course is a useful qualification to possess and would be beneficial for professions like the following positions: Administrative Assistant PA Secretary Administrator Office Manager. Microsoft Publisher for Beginners Module One - Getting Started 00:30:00 Module Two - Opening Publisher 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Publication 01:00:00 Module Five - Working with Pictures 01:00:00 Module Six - Basic Editing Tasks 01:00:00 Module Seven - Formatting Fonts 01:00:00 Module Eight - Formatting Paragraphs 01:00:00 Module Nine - Working with Objects 01:00:00 Module Ten - Working with Pages 01:00:00 Module Eleven - Publishing Your Work 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Activities - Microsoft Publisher for Beginners 00:00:00 Mock Exam Mock Exam- Microsoft Publisher for Beginners 00:20:00 Final Exam Final Exam- Microsoft Publisher for Beginners 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Diploma in Medical Secretary and Receptionist course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Medical Receptionist Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. **Courses are included in this Diploma in Medical Secretary and Receptionist Bundle Course Course 01: Diploma in Medical Secretary and Receptionist Course 02: Mental Health Support Worker Course 03: Clinical Psychology Diploma ***Others Included of Diploma in Medical Secretary and Receptionist Bundle Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Diploma in Medical Secretary and Receptionist Course: Module 1: The National Health Service Module 2: Patient (Customer) Care Module 3: Communication Module 4: Law, Ethics and Medicine Module 5: Health & Safety in a Clinical Environment Module 6: Practical Reception Skills in General Practice Module 7: The Hospital Service Module 8: Private Medicine Module 9: Forms, Fees and Finances in General Practises Module 10: Using Information Technology Module 11: Medical Terminology and Clinical Aspects Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Module 13: Complementary Medicine ------------------- Assessment Method After completing each module of the Diploma in Medical Secretary and Receptionist, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Diploma in Medical Secretary and Receptionist course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Diploma in Medical Secretary and Receptionist course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this Diploma in Medical Secretary and Receptionist course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Diploma in Medical Secretary and Receptionist, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Diploma in Medical Receptionist & Secretary will teach you about the medical secretarial profession and the skills needed to do the job successfully. This Diploma in Medical Receptionist & Secretary will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Diploma in Medical Receptionist & Secretary will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Diploma in Medical Receptionist & Secretary Bundle Course Course 01: Diploma in Medical Receptionist & Secretary Course 02: Level 7 Life Coaching Course 03: Anger Management ***Others Included of Diploma in Medical Receptionist & Secretary Bundle Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Diploma in Medical Receptionist & Secretary: Module 1: The National Health Service Module 2: Patient (Customer) Care Module 3: Communication Module 4: Law, Ethics and Medicine Module 5: Health & Safety in a Clinical Environment Module 6: Practical Reception Skills in General Practice Module 7: The Hospital Service Module 8: Private Medicine Module 9: Forms, Fees and Finances in General Practises Module 10: Using Information Technology Module 11: Medical Terminology and Clinical Aspects Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Module 13: Complementary Medicine ------------------ Assessment Method After completing each module of the Diploma in Medical Receptionist & Secretary, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Diploma in Medical Receptionist & Secretary, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Diploma in Medical Receptionist & Secretary is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Diploma in Medical Receptionist & Secretary because it does not require any advanced knowledge or skills. Career path After completing this Diploma in Medical Receptionist & Secretary, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

The objective of this fast track Level 5 Diploma in Education and Training qualification (accredited by OTHM) is intended to develop learners' understanding of policy, management theory and practice in education. This qualification provides learners with an opportunity to engage with the challenges facing professionals and policy makers in their own country. This fast track Level 5 Diploma in Education and Training qualification will provide you with the knowledge that underpins the ability to work as an effective manager in the education sector. It combine both theoretical and practical knowledge in the education profession and will develop and enhance your knowledge and skills in the areas of leading change, effective performance, planning and accountability, development and team leadership. Learners will be able to work in a variety of roles within education administration and/or management. Diploma in Education and Training - Level 5 (fast track) Key Highlights of this fast track Level 5 Diploma in Education and Training qualification are: Program Duration: 6 Months (Regular mode also available) Program Credits: 120 Credits Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Become eligible to gain direct entry into relevant Master's degree programme LSBR Alumni Status No Cost EMI Option The OTHM Level 5 Diploma in Education and Training is approved and regulated by Ofqual (Office of Qualifications and Examinations Regulation). The Education Training Foundation has approved the OTHM Level 5 Diploma in Education and Training for accreditation. Learners successfully completing this qualification will be eligible to progress to the status of Qualified Teacher Learning and Skills (QTLS). This is conferred through a separate and subsequent process called professional formation and is administered by the Society for Education and Training (SET) which is the professional body for those working as teachers and trainers in the sector. Who is this course for? Working Professionals A-Level / Level 4 / Year 1 of a three-year UK Bachelor's degree holders or learners who are looking for Career Progression A formal undergraduate qualification leading to award of degrees in future. Career path Learners successfully completing this qualification, will be eligible to progress to the status of Qualified Teacher Learning and Skills (QTLS). This is conferred through a separate and subsequent process called professional formation and is administered by the Society for Education and Training (SET) which is the professional body for those working as teachers and trainers in the sector.

Executive Admin and PA Certification Level 3 Course Description: Are you passionate in Executive Admin profession or a PA, then this is the course for you. Engaging and informative course, ideal for the secretaries, PA's and Administration Assistants who are looking to take the next step in their career. For an organization it is as useful as if you have new team members who are starting out in these fields and are looking to expand their knowledge and skills. Organized into 21 comprehensive, yet easy-to-follow modules, the course covers all the key skills that are needed for this career path, including diary management, handling petty cash and customer service. What's Covered in the Course? The following is covered in detail, plus much more: The key responsibilities and duties that your team member will perform as a PA or administrative assistant; How to effectively manage diaries and make business travel arrangements, including scheduling appointments, booking travel and accommodation and cross-referencing information; Tips on writing and composing professional business documents, including letters and e-mails; How to communicate by telephone in an efficient and professional manner; Time management skills and how to improve productivity by effectively prioritizing and delegating, as well as how to plan work in the most efficient manner; Customer service and how to provide the best possible care for both the customers and the stakeholders of the business, as well as how to appropriately deal with customer complaints and liaise with customers at Reception; Dealing with the financial elements of a PA/administrative role, such as how to invoice and handle petty cash; How to proofread and professionally present different types of documents; Tips on how to set up and run an organized filing system, by effectively categorizing and structuring; Working with key office software, such as Microsoft Outlook, PowerPoint, Excel and Word. How to organize and execute meetings, in order to achieve the best results; Tips on how to improve typing and audio skills. What are the Benefits of the Course? - Admin Course Online There are plenty of benefits in taking the Level 3 Executive Admin and PA Certification: The structured certification can help to accelerate the team member's career; As there are no entry requirements, your team member needn't worry about having the right qualifications, in order to apply; Students can study at their own pace, in a place and at a time that suits them; Upon completion of the course, students can print off their own certificate which is recognized by leaders in the industry. Modules: Module 1: Introduction to the PA Course Module 2 : Diary Management Module 3 : Business Letter Writing Module 4 : Composing Faxes, Memorandums and Emails Module 5 : Telephone Skills as a PA Module 6 : Hotel and Travel Arrangements Module 7 : Filing Systems Module 8 : Time Management Skills Module 9 : Invoicing and Petty cash Module 10 : Customer Care Module 11 : Customer Complaints Management Module 12 : Work Planning Module 13 : Document Presentation and Proofreading Module 14 : Confidence Building Module Module 15: Typing and Audio Skills to Proficient Level (or further if you already Touch Type/Audio Transcribe) Module 16: How to Organise Effective Meetings Module 17: How to use Microsoft Outlook Module 18: How to use Excel - the Basics Module 19 : How to use PowerPoint (Basics) Module 20 : Word Processing with Microsoft Word Module 21 : Customer Communication and Reception Skills Estimated learning time: 17 hours The below video describes the Difference Between a Personal Assistant and an Executive Assistant: