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Conflict is inevitable, but chaos isn’t. This Level 2 Conflict Management Course is your stepping stone to understanding what truly drives disputes and how to disarm them with confidence and professionalism. Whether you're in customer service, education, hospitality, or any public-facing role, this course equips you with the right mindset and communication strategies to keep interactions calm and constructive—even when tempers flare. From learning how to spot the early signs of conflict to knowing when to escalate and when to de-escalate, every module offers well-structured insights designed to help you respond with clarity, not confusion. Sharpen your ability to handle tense conversations with poise, maintain dignity under pressure, and navigate workplace disagreements with tact. If you work with people (and let’s be honest, who doesn’t?), this course offers a timely and effective way to stay cool when situations heat up. Ask ChatGPT Why People Love And Enrol in The Course From One Education Eligibility for an CPD accredited certificate on successful completion of the course QLS Endorsed Certificate is available for the title: Dealing with Conflict at Work Learning materials of our course contains engaging voiceover and visual elements for your comfort Freedom to study at your own pace 24/7 access to the course materials for 12 months Full Tutor support on weekdays (Monday - Friday) Key Features CPD Accredited Quality License Endorsed This masterclass Dealing With Conflict Management At Work online training course is designed by industry experts and will give you an in-depth understanding of this topic. The course features easy-to-digest modules that break down each topic and ensure all our students receive an unrivalled and thorough learning experience. If you want to work in this rapidly growing sector and stand out from the competition, then our Dealing With Conflict Management At Work is the perfect place to kickstart your dream career. On the course, we guarantee that you will gain relevant skills and acquire tremendous knowledge on the subject. The certificate you'll achieve after completing the Dealing with Conflict at Work course will help you land the job you want in a related field. Enjoy a pleasant and professional 100% online learning experience and enrol in our today and take control of your career! Course Curriculum of Dealing With Conflict Management At Work: Here is a curriculum breakdown of the course: ***Dealing with Conflict at Work*** Unit 01: Introduction Welcome to the Course What are Conflict and Conflict Management? Unit 02: Understand the Keys to Conflict Management The Rational and Irrational Sources of Conflict The Effects of Respect on Conflict How to Use Respect to Help Resolve Conflict Unit 03: How Misunderstandings Arise and the Solution How Communication Works How we listen: The Four Listening Levels How to Listen Well Unit 04: Personality Types in Conflict Management How Personality Types Conflict How Specific Personalities Clash at Work How to Avoid Personality Clash Unit 05: Escalation of Conflict Resistance: It's Not Conflict yet. The Onion Model of Resistance The Signs of Escalation Unit 06: De-escalating Conflict The Strategies for Handling Conflict De-escalation Process The Thomas-Kilmann Model The Five Thomas-Kilmann Modes Getting Help from a Third Party How to Recover from a Broken (Professional) Relationship Unit 07: Closing Section of Conflict Management Good Conflict and Bad Conflict The Secret to Avoiding Conflict Exam and Assessment MCQ based test 60% Marks to pass Instant Assessment and Feedback CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Dealing with Conflict Management at Work training course is ideal for highly motivated individuals who want to enhance their professional skills and train for the job they want! This course also suits people aspiring for some in-depth knowledge on this topic and keep up to date with the latest information. If you are also interested in Level 2 Award in Conflict Management (RQF)/Level 3 Award in the Delivery of Conflict Management Training (RQF)/Level 3 Award in the Delivery of Conflict Management Training (RQF) - Level 3 Deliverer of Conflict Management Course, then our course will be a great help to understand the topics from the ground. Study the course today and increase your professional skillset from the comfort of your home! Requirements No formal qualification is required Career path Operations Manager Tutor - SIA Security HR and Office Manager Customer Support Specialist Health And Safety Officer Certificates Certificate of completion Digital certificate - £9 After successfully completing this course, you will qualify for the CPD-certified certificate from One Education. PDF Certificate: £9 Certificate of completion Hard copy certificate - £69 QLS Endorsed Certificate Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying - Within the UK: £69 International: £69 + £10 (postal charge) = £79 CPD Accredited Certification Hardcopy Certificate (within the UK): £15 Hardcopy Certificate (international): £15 + £10 (postal charge) = £25

The Audio Typing Mini Bundle offers the secret sauce behind smooth offices and swift replies. With modules in audio typing, touch typing, time management, Microsoft Word, and self-organisation, this bundle delivers structure with every keystroke—without the faintest whiff of coffee spills. Designed for those who work with headphones on and deadlines looming, it’s ideal for typing professionals aiming to boost speed, accuracy, and organisation. From deciphering audio to structuring your to-do list, this bundle helps you stay one sentence ahead—often literally. Learning Outcomes: Learn to transcribe audio into structured written content. Develop efficient typing habits for better workflow speed. Understand formatting and layout functions in Microsoft Word. Improve time planning through structured daily approaches. Explore methods of boosting professional self-organisation. Connect transcription, planning, and document formatting together. Who is this Course For: Secretaries managing typed records and correspondence. Admin staff working with audio-based note systems. Typists aiming to increase typing speed and structure. Individuals seeking better office and task management. Transcriptionists refining Microsoft Word document skills. Diary managers supporting executives remotely. Office juniors preparing for admin support roles. Anyone needing order between typing and time. Career Path: Audio Typist – £24,500/year Administrative Assistant – £23,000/year Data Entry Clerk – £22,000/year Word Processing Officer – £23,500/year Transcription Support Specialist – £25,000/year Office Coordinator – £26,000/year

The Payroll Administrator Mini Bundle blends payroll functions with administrative efficiency, giving you the essential building blocks of modern office finance. With modules in payroll, administrative assistance, accounting, data entry, and employment law, this bundle is built for those who enjoy structured tasks and orderly systems. Perfect for professionals managing figures, files, and fine print, the content bridges financial accuracy with administrative order. You'll gain solid knowledge to navigate payroll setups, employment regulations, and reliable data handling—all from your own device, without the clutter of a filing cabinet. Learning Outcomes: Process payroll calculations in accordance with UK standards. Learn core accounting principles and financial recordkeeping. Understand administrative duties across different office settings. Apply accurate and efficient data entry methods. Gain insight into key employment law essentials. Connect payroll functions with wider admin responsibilities. Who is this Course For: Payroll clerks seeking broader administrative understanding. Admin assistants expanding their financial knowledge. Aspiring payroll administrators in any sector. Office workers handling HR and finance duties. Entry-level job seekers in finance or admin. Data entry professionals looking to specialise. HR professionals handling payroll in small businesses. Those exploring employment law and payroll interaction. Career Path: Payroll Administrator – £25,000/year Administrative Assistant – £23,000/year Data Entry Clerk – £22,500/year HR and Payroll Assistant – £26,000/year Junior Accountant – £27,000/year Employment Records Officer – £24,000/year

Conflict might be inevitable—but turning it into organised conversation? That’s where the Conflict Management Mini Bundle comes in. Covering human resources structures, communication skills, organisational tactics, problem solving, and mindfulness, this bundle adds logic to workplace chaos without any incense burning. Whether you’re smoothing office tensions or simply managing competing inbox demands, these modules help you structure how you think, talk, and manage tasks. Calm minds, sharp conversations, and better workplace habits—because arguments rarely send calendar invites in advance. Learning Outcomes: Understand HR processes for workplace support and issue resolution. Learn structured communication skills for various workplace scenarios. Apply problem-solving techniques to interpersonal or team issues. Explore basic mindfulness methods for calm and clarity. Develop organisational habits to manage workflow and stress. Combine HR and communication approaches for smoother interactions. Who is this Course For: HR staff involved in employee conversations or dispute resolution. Team leaders seeking structured thinking in daily management. Office professionals handling internal communication challenges. Admins supporting department heads with workflow organisation. New managers facing people-based problem solving daily. Customer service staff dealing with interpersonal conflicts. Workplace coordinators navigating cross-team communication issues. Anyone interested in clear thinking during workplace disagreements. Career Path: HR Administrator – £26,000/year Workplace Conflict Adviser – £28,000/year Office Manager (Team Focus) – £30,000/year Internal Communications Assistant – £27,500/year Organisation Development Support – £29,500/year Mindfulness Programme Assistant – £25,000/year

Do you know someone about to start university? Are you or they worried about what it’s going to be like or how you’re all going to cope? Accredited CPD: 1.5 hours Adapting to university life can be a daunting and highly stressful time for young people and their families, as everyone adjusts to the many challenges and changes it brings. This hugely helpful and informative webinar – aimed at parents/carers, students, teachers and counsellors – contains some of the best advice available for anxious students and their loved ones. Gareth’s wealth of experience is condensed into sound, practical advice that you can implement straight away. He highlights potential problems many aren’t aware of – as well as what not to worry about – and shows you how to make the transition to university as stress-free as possible, for everyone involved… Huge thanks for offering this terrific online seminar – it was well worth my time – very informative.PARENT What will you learn Why the transition into university can be difficult for almost all students – and how you can make it easier Practical steps you can take to help them prepare for university – even in the last few days before they go The myths about university and student life that can trip up many students and parents, plus what to expect from the early weeks of term – what you shouldn’t worry about A guide to the key processes students go through during the first weeks of university and how they can use this time to make the next three years better An understanding of the holistic nature of learning at university level and what this means for students Advice on what to do if or when things aren’t going as well as hoped – including tips on managing anxiety (important information as high levels of anxiety and stress can lead to mental health problems) Why it’s important for parents and carers to look after their own emotional health, and some ways you might do this How to prepare for the changes you will see in your son or daughter. Who is this course suitable for? Parents/carers of prospective university students – anywhere in the world Students about to embark on university life Professionals working in schools, colleges and universities The information and ideas Gareth shares are vital for parents, guardians, teachers, university counsellors and students themselves. Meet your tutor Dr Gareth Hughes Gareth is an HG psychotherapist, researcher, nationally recognised expert on university mental health and wellbeing and a Principal Fellow of the Higher Education Academy. Read more Good to know This webinar complements Gareth Hughes’ 1-day workshop: Anxiety and Learning: how to improve academic performance and wellbeing, which is available as inhouse training. You may also like Gareth’s other webinar: How to reduce anxiety in students and young people and our courses on a range of subjects pertinent to teens and children. This course has been independently accredited by the internationally recognised CPD Standards Office for 1.5 hours of CPD training.

Feeling Stuck in Your Career? The Computer Science: Coding, C++, Python & HTML (30 in 1) CPD Accredited Courses! Bundle is Your Skill-Building Solution. This exceptional collection of 30 premium courses is designed to encourage growth and improve your career opportunities. Suited to meet different interests and goals, the Computer Science: Coding, C++, Python & HTML bundle provides an engaging learning experience, helping you learn skills across various disciplines. With Computer Science: Coding, C++, Python & HTML (30 in 1) CPD Accredited Courses! Bundle, you'll have a personalised journey that aligns with your career goals and interests. This comprehensive package helps you confidently tackle new challenges, whether entering a new field or enhancing your existing knowledge. The Computer Science: Coding, C++, Python & HTML bundle is your gateway to expanding your career options, increasing job demand, and enhancing your skill set. By enrolling in this bundle, you'll receive complimentary PDF certificates for all courses, adding value to your resume at no extra cost. Develop key skills and achieve important progress in your career and personal development. Start your journey today and experience the transformative impact of the Computer Science: Coding, C++, Python & HTML (30 in 1) CPD Accredited Courses! bundle on your job life and career growth! This Computer Science: Coding, C++, Python & HTML (30 in 1) CPD Accredited Courses! Bundle Comprises the Following CPD Accredited Courses: Course 01: Basic C# Coding Course 02: C++ Programming for Absolute Beginners Course 03: Computer Science with Python Course 04: C++ Development: The Complete Coding Guide Course 05: Computer Vision By Using C++ and OpenCV with GPU support Course 06: jQuery: JavaScript and AJAX Coding Bible Course 07: Ultimate PHP & MySQL Web Development & OOP Coding Course 08: Coding with Scratch Course 09: Learn CSS Coding from Scratch Course 10: Kotlin Masterclass Programming Course: Android Coding Bible Course 11: jQuery Masterclass Course: JavaScript and AJAX Coding Bible Course 12: Basic HTML 5 Course 13: HTML Web Development Crash Course Course 14: Creative Web Design with HTML5, CSS3 and Bootstrap Course 15: Web Design for Beginners: Build Websites in HTML & CSS Course 16: Python Intermediate Training Course 17: Learn Python, JavaScript, and Microsoft SQL for Data Science Course 18: Spatial Data Visualisation and Machine Learning in Python Course 19: Complete Python Machine Learning & Data Science Fundamentals Course 20: Python Programming Bible | Networking, GUI, Email, XML, CGI Course 21: Deep Learning & Neural Networks Python - Keras Course 22: The Complete Python 3 Course: Beginner to Advanced! Course 23: Machine Learning with Python Course Course 24: Python Advanced Training Course 25: Cloud Computing / CompTIA Cloud+ (CV0-002) Course 26: CompTIA IT Fundamentals ITF+ (FCO-U61) Course 27: Learn Ethical Hacking From A-Z: Beginner To Expert Course 28: Computer Simulation of Realistic Mathematical Models Course 29: Computer Hacking Forensic Investigator Course 30: Career Development Plan Fundamentals What will make you stand out? Upon completion of this online Computer Science: Coding, C++, Python & HTML (30 in 1) CPD Accredited Courses! Bundle, you will gain the following: CPD QS Accredited Proficiency with this Computer Science: Coding, C++, Python & HTML Bundle After successfully completing the Computer Science: Coding, C++, Python & HTML bundle, you will receive a FREE PDF Certificate from REED as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials of this Computer Science: Coding, C++, Python & HTML Bundle The online test with immediate results You can study and complete the Computer Science: Coding, C++, Python & HTML bundle at your own pace. Study for the Computer Science: Coding, C++, Python & HTML bundle using any internet-connected device, such as a computer, tablet, or mobile device. The Computer Science: Coding, C++, Python & HTML (30 in 1) CPD Accredited Courses! bundle is a premier learning resource, with each course module holding respected CPD accreditation, symbolising exceptional quality. The content is packed with knowledge and is regularly updated to ensure it remains relevant. This bundle offers not just education but a constantly improving learning experience designed to enrich both your personal and professional development. Advance the future of learning with the Computer Science: Coding, C++, Python & HTML bundle, a comprehensive, complete collection of 30 courses. Each course in the Computer Science: Coding, C++, Python & HTML bundle has been handpicked by our experts to provide a broad range of learning opportunities. Together, these modules form an important and well-rounded learning experience. Our mission is to deliver high-quality, accessible education for everyone. Whether you are starting your career, switching industries, or enhancing your professional skills, the Computer Science: Coding, C++, Python & HTML bundle offers the flexibility and convenience to learn at your own pace. Make the Computer Science: Coding, C++, Python & HTML package your trusted partner in your lifelong learning journey. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Computer Science: Coding, C++, Python & HTML (30 in 1) CPD Accredited Courses! is perfect for: Expand your knowledge and skillset for a fulfilling career with the Computer Science: Coding, C++, Python & HTML bundle. Become a more valuable professional by earning CPD certification and mastering in-demand skills with the Computer Science: Coding, C++, Python & HTML bundle. Discover your passion or explore new career options with the diverse learning opportunities in the Computer Science: Coding, C++, Python & HTML bundle. Learn on your schedule, in the comfort of your home - the Computer Science: Coding, C++, Python & HTML bundle offers ultimate flexibility for busy individuals. Requirements You are warmly invited to register for this bundle. Please be aware that no formal entry requirements or qualifications are necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Gain a wide range of skills across various fields, improve your problem-solving capabilities, and keep current with industry trends. Perfect for those aiming for career advancement, exploring a new professional direction, or pursuing personal growth. Begin your journey with the Computer Science: Coding, C++, Python & HTML bundle. Certificates CPD Certificates Digital certificate - Included

Audio typing is more than hitting keys—it’s about hearing clearly, typing accurately, and keeping your files in shape. This 8 in 1 Premium Audio Typing Course Bundle covers everything from transcription and minute taking to MS Word formatting and self-organisation. It’s ideal for anyone who needs to get through dictation without turning “capital offence” into “cattle fence.” With clear, office-ready topics and no need to show up in a suit, this bundle provides efficient lessons for people working in administration, support, or digital documentation. It’s structured for online learning, so you can focus on improving accuracy, speed, and structure—minus the noise. Learning Outcomes Improve typing speed and accuracy for professional documents. Learn to transcribe audio files and spoken dictation accurately. Understand Microsoft Word tools for editing and formatting. Gain effective communication skills for written office tasks. Learn how to take and structure accurate meeting minutes. Strengthen timekeeping and task self-organisation strategies. Who is this Course For Office administrators handling reports and meeting minutes. Secretaries needing audio typing and transcription accuracy. Personal assistants working with scheduling and reports. Jobseekers entering audio typing-based admin roles. Virtual assistants managing client documentation online. Writers or editors focused on dictated content. Support staff wanting to improve digital typing skills. Home-based workers improving transcription and time tasks. Career Path Audio Typist – £22,000 to £28,000 per year Secretary / PA – £24,000 to £32,000 per year Transcriptionist – £21,000 to £30,000 per year Administrative Assistant – £20,000 to £26,000 per year Minute Taker / Clerk – £22,000 to £29,000 per year Document Production Specialist – £25,000 to £33,000 per year

This course aims to teach users how to set a baseline and update an un-resourced project with Oracle Primavera P6 PPM Professional. This course teaches intermediate-level skills in Primavera project manager P6 PPM professional client.

The comprehensive HR Management and Practices has been designed by industry experts to provide learners with everything they need to enhance their skills and knowledge in their chosen area of study. Enrol on the HR Management and Practices today, and learn from the very best the industry has to offer! This best selling HR Management and Practices has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth HR Management and Practices is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The HR Management and Practices is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The HR Management and Practices is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the HR Management and Practices, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the HR Management and Practices will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the HR Management and Practices to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.