1715 Office courses in Cardiff delivered Live Online

Join us at our Sustainability Summit for SMEs to learn how to build thriving businesses and resilient supply chains in a fun and interactive Refund Policy Contact the organiser to request a refund.Eventbrite's fee is nonrefundable. About this event Event lasts 5 hours 30 minutes Sustainability Summit for SMEs: Thriving Businesses and Strong Supply Chains! Welcome to the Sustainability Summit 2024, a 1-day online event focused on sustainability for founders and senior decision makers in small and medium enterprises (SMEs), including those in the supply chains of larger organisations! In today’s dynamic business landscape, sustainability isn't just a buzzword; it's a necessity. Small and medium size enterprises must go beyond policy statements and adopt cohesive, actionable strategies to thrive. WHEN Date: Tuesday, 22 October 2024 Time: 10:00 AM – 3:15 PM (BST) Where: online (virtual event) This online Sustainability Summit will cover essential topics such as: Marketing, HR (skills and talent development), Low-carbon digital assets, Procurement, Finance and ESG. It will feature Guest Speakers, dynamic panel discussions and real-world case studies. Designed with small and medium enterprises at the centre, this learning event promises to be inspiring and thought provoking. Speakers will provide practical, actionable insights for immediate implementation as well as share effective ways to enable you to be more adaptable in the medium to long-term. Book now to participate from the comfort of your workplace [or your home office]. Our lineup of speakers include: Prof. Dave Spicer, Director of Business & Community Engagement, Univ. of Bradford Richard Clarke, Founder and Managing Director of Highland Carbon Tracy Cartwright, SHEQ Consultant and Director of Applaud Business Consultancy Antony Gutsa, Founder & CEO of Ecoswap and Banking Professional Giles Metcalfe, Ethical Marketer at Giles Metcalfe Digital Carolyn McGarry Williams, Co-Founder of 4 My Card and Director of Marketing Trevor Gibbs, Web Accessibility Specialist Amelia Banful, Head of Business Strategy, Enviro Electronics Dr Veronica Broomes, Founder of Sustainability Support Service & Sustainability Expert David Conner, Founder at 2030hub & Global Goals Week Organiser BENEFITS: reasons why you should attend Expert Insights: Hear from Guest Speakers and Panellists about the latest trends in sustainability and forthcoming changes in policies and legislation. Real-world case studies: Discover success stories from other SMEs that integrated multiple facets of sustainability for business benefits. Innovative Strategies: Learn actionable approaches to embed sustainability in your business and how to showcase this to win new business and talent for the future. Future-proof your business: Get inspired by new processes and up-skilling opportunities. Equip yourself with the knowledge to adapt and thrive. Networking: Connect with attendees during an interactive and fun 'lunchtime' session. PRICE: from £97.00 PLUS BONUSES: YOUR SWAG BAG GIFTS: *Personalised digital business card: discounted price for 1 year subscription for attendees. [Usual price: £65 or US$70] *Eco-friendly gift card: 10% OFF *Sustainability Calendar 2025: 40% OFF for attendees [You save £27 or US$29] DONATION TO CHARITY Our commitment to People, Planet and Communities (business, geographic, places) is ongoing. For this 2024 Sustainability Summit [online], we will donate 1% of ticket price (ex. VAT) to The Rotary Foundation, our global charity of choice. WHO SHOULD ATTEND This Sustainability Summit is ideal for: • Business Founders and Senior Leaders: Gain strategic insights and learn practical actions to embed sustainability in your organisation’s DNA. • SMEs in Supply Chains: Understand how to meet the sustainability expectations of larger organisations and enhance your competitiveness. • Procurement and HR Professionals: Update your knowledge and gain useful insights about varied road maps to evidence sustainability -multiple pillars: planet, people for high social impact, ESG. Don’t miss this chance to learn more about how your business can be at the forefront and boost competitiveness with embedding sustainability for environmental, social and economic benefits. BOOK YOUR PLACE NOW https://www.eventbrite.co.uk/e/sustainability-summit-for-smes-thriving-businesses-and-strong-supply-chains-tickets-993387768557 DON'T MISS OUT Don't miss this opportunity to learn in a dynamic virtual meeting, network with business leaders and founders in a professional environment and gain the knowledge you need to take your business to the next level with capable and resilient supply chains! #sustainabilitysummit, #onlinesustainabilityevent, #sustainabilitytraining, #CSR, #sustainabilityforSMEs, #businesssustainability #summit, #greenbusiness, #online, #supplychains, #planet #forpurpose #betterbusiness, #netzero, #conference

The principles of effective time management are applicable to all aspects of life. When successfully applied in a sales environment they can lead to improved performance, higher sales and increased customer satisfaction. All salespeople would benefit from learning the tools and techniques to introduce impactful time management to their working lives. We have developed this programme to be practical, fun and interactive. Participants will better understand how to increase the amount of time spent on high-value sales activities, be able to improve their self-motivation and ability to get more done, and be better able to plan, delegate and speed up routine tasks. This course will help participants: Learn key principles of managing sales priorities, meeting targets and getting 'everything' done! Learn proven techniques for structuring your day, week and normal routine Develop effective sales time management at the office and on the road Learn a seven-step process for setting goals and objectives in your work and personal life Understand how to make time for sales prospecting, designated call days Understand practical ways to improve your time management 1 Key principles of sales time management Course objectives and review of time log Essential principles of sales time management How do you use your time now? Reviewing your working day (from pre-course survey) Beliefs and feelings about time 2 Managing sales priorities and planning systems Managing priorities and planning systems Use organised persistence to plan your sales activity Planning your territory and prospecting activity How to use priority ratings not urgency to react to tasks 3 Dealing with distractions and communication skills Know your time 'bandits' and creating more positive habits to overcome them Making time by saying 'no' assertively and managing expectations Assertiveness techniques for handling colleagues and clients Making meetings worthwhile - preparation and planning 4 Sales goal setting and action planning Set clear, concise, and motivating sales goals and action plans How to set and use goal setting as way of managing your time and increasing results The principles of linking SMART objectives to action plans and daily activities 5 Creating results focus - every day, week, and month Batch sales tasks together, starting with emails Planning your day and week and protecting sales 'prime' time Apply the 80/20 to your sales contacts, clients, and prospects 6 Overcoming procrastination and structuring your day Understanding procrastination, what it is and how to recognise it in yourself and others How to stop procrastinating and start making progressing Build a power prospecting hour into every day Smart stuff to make more sales time: five automated tools Live the $64,000 dollar question

About this Training Course This 5 full-day course will focus on geological fundamentals: how different basin types differ in subsidence mechanisms, basin cycles, heat flow through time, depositional systems, structural styles and their type of petroleum systems. This will allow participants to make realistic interpretations in new areas; interpretations that are consistent with the specific basin type and to be expected depositional systems and structural styles. In addition, through simple paper-based exercises, the course will provide background and understanding of how some of the typical PBE products are made: creaming curves, Field-size plots and Yet-to-find. Finally, the essentials of commercial assessments will be covered. Training Objectives To provide participants with a sound understanding how, and under which conditions different basin types develop, and what the impact of their development is on the typical petroleum systems of these different basin types. To teach evaluation techniques that assist in the regional understanding and illustration of sedimentary basins and their development. While some of these techniques can be done using computers, in the course these will be done 'by hand' for maximum understanding. Target Audience This course is designed in the first place for geoscientists working in exploration and their direct supervisors. The course is also very instructive for specialist staff working closely with exploration staff such as (bio)stratigraphers, geochemists, basin modelers, structural geologists, geophysicists, reservoir engineers and petrophysicists. Course Level Intermediate Training Methods Each topic is introduced by a lecture, and leaning is re-enforced by practical exercises (on paper). There is ample time for discussions of general issues and any specific questions participants may have. For several exercises participants will be invited to do exercises on a basin of their choice, which will make the course more impactful for the participants. Participants will be provided with the following pre-read material: Concepts of Conventional Petroleum Systems. De Jager, J. (2020). Invited contribution for Regional Geology and Tectonics Volume 1: Global Concepts, Techniques and Methodology (eds: Adam, J., Chiarelly, D. & Scarselli, N. Play-Based Exploration of the petroleum potential of the Tremp-Graus, Ainsa and eastern Jaca Sub-basins in the southern De Jager, J & van Winden, M. (2020). invited contribution for Digital Learning - Multi-scale analysis of depositional systems and their subsurface workflows (eds: Grötsch, J. & Pöppelreiter, M.), EAGE. Trainer Your expert course leader has a PhD in Geology from the University of Utrecht. He worked for 31 years (1979 -2010) with Shell as an exploration geologist in a variety of functions across the globe. As Principle Technical Expert, he was responsible for ensuring that Risk & Volume assessments were carried out consistently and correctly in all of Shell's exploration units. In this capacity, he led and participated in countless prospect review sessions and developed and conducted a successful in-house course on Risks & Volume assessment. As manager of the Exploration Excellence Team, he performed in depth analysis of basins and plays and provided advice on exploration opportunities to senior management. Together with his team, he visited most of Shell's exploration offices, working hands-on with Shell's local exploration teams to generate new play and prospect ideas and to suggest evaluation techniques and technologies to apply. In 2010, he was appointed as extraordinary professor Regional and Petroleum Geology at the VU university of Amsterdam and in 2012 also at the University of Utrecht. He was visiting professor at the University of Malaya (Malaysia). Through his own consultancy, as of 2010, he provides advice on exploration activities to several companies and is regularly invited to carry out technical reviews. Activities cover all continents and include Portfolio Reviews, Prospect assessment, Play-based Exploration, and Geothermal activities. He conducts courses on several topics including Risk & Volume Assessment, Prospect Maturation, Basin Analysis, Play-based Exploration, Trap & Seal Analysis, Petroleum Geology for Non-geologists. Some of his recent publications include: De Jager, J. & van Winden, M. (2020): Play-Based Exploration of the petroleum potential of the Tremp-Graus, Aínsa and eastern Jaca Sub-basins in the southern Pyrenees. Invited contribution for Digital Geology, EAGE special publication (eds: Grötsch, J. & Pöppelreiter, M.) De Jager, J. (2020). Concepts of Conventional Petroleum Systems. Invited contribution for Regional Geology and Tectonics Volume 1: Global Concepts, Techniques and Methodology (eds: Adam, J., Chiarelly, D. & Scarselli, N.) De Jager, J. (2021): Handbook Risk & Volume Assessment. Self-published De Jager, J., Van Ojik, K & Smit, R. (2023 - in preparation): Geological Development of The Netherlands. In: Geology of The Netherlands (eds: Ten Veen, J., Vis, G-J., De Jager, J. @ Wong, T.) POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

Data modelling and visualisation skills are in demand! Create Interactive Reports and Dashboards.

Course Overview: This course provides in-depth knowledge of cinematography and directing, including the use of different cameras, lighting setups, metering techniques, and creative direction. Students will learn to master key elements of production and post-production processes. Hourly Session Breakdown: 8 one-hour sessions on Skype.

About this Training A variety of factors such as prices for crude oil and natural gas, liability exposure, and relations with host countries, present an opportunity for investors looking to acquire assets without taking on elements of exploration and market risk. Conversely, operators want to ensure that they are in the best position to monetise the disposal of interests in their portfolios. The material in this course covers the range of considerations that occur in the sale and purchase of upstream oil and gas properties. They include structuring (asset sale, share transfer, merger, interest swaps, and farm-outs), process (tender, direct negotiation, due diligence, preliminary and final agreements, closing and post-closing adjustments) and how funding is structured (credit agreements and reserve base lending). Training Objectives Upon completion of this course, participants will be able to: Plan and prepare for the sale or purchase of upstream oil and gas properties Select and structure the type of transaction best suit to the position of the Buyer and Seller Conduct and evaluate the commercial, operational, and legal aspects of due diligence Negotiate and document the terms and conditions contained in sale and purchase agreements for oil and gas properties Conduct post-closing adjustments in the sale and purchase of operating properties Assist in the negotiation of credit arrangements to fund the purchase of oil and gas properties Target Audience This course has been specifically designed for commercial, operating, legal and financial professionals involved in the sale and purchase of upstream oil and gas properties whose roles include: Conducting tenders for the sale of exploration and operating interests Performing due diligence reviews Negotiating preliminary and definitive agreements Arranging credit agreements and other types of funding Course Level Basic or Foundation Trainer Your expert course leader is an international legal expert in petroleum law who is based in Scotland. He received the degrees of Juris Doctor from the University of Wyoming and LLM-Energy Law from the University of Utah. He has been listed in the Guide to the World's Leading Energy and Natural Resources Lawyers. In over 30 years of practice, he has been chief legal officer in petroleum companies, consultant to development banks and aid programmes, and law professor. His private sector experience included positions as General Counsel of the Petroleum Corporation of New Zealand and Chief Legal Officer for Sinclair Oil Corporation in the United States. He has been a consultant to the Asian Development Bank, The World Bank and the European Investment Bank on petroleum sector policy, gas sales agreements, and production sharing contracts. This has included assignments in Cambodia, Bangladesh, India, Indonesia, Laos, Pakistan, Papua New Guinea, Philippines, and Vietnam. Your expert course leader has been an adviser and trainer on negotiations for various petroleum companies including BP, BG Group, Gazprom, KazMunayGas, Perushaan Gas Negera, Pertamina, PETRONAS, Philippine National Oil Corporation, Total, Shell and Statoil. He was appointed by Economic Community of West African States (ECOWAS) as the lead negotiator on behalf of four West African governments for the West African Gas Pipeline Project. His academic credentials include an appointment as Distinguished Visiting Professor for Oil & Gas Law at the University of Wyoming. He is currently Honourary Professor for International Petroleum Law at the University of Dundee Centre for Energy, Petroleum & Mineral Law and Policy. At CEPMLP, he has been the Course Director and principal instructor for seminars on Petroleum Industry Negotiations, Petroleum Service Contracts, Gas Industry Contracts, and Downstream Petroleum Law. He is the course author of International Comparative Petroleum Law. His publications include A Framework for Negotiating and Documenting International Petroleum Transactions and A Framework for Negotiating and Managing Production Sharing Contracts and Related Agreements. His academic work has been published in the Land and Water Law Review, Tulsa Law Journal and Journal of Comparative and International Law. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information about post training coaching support and fees applicable for this. Accreditions And Affliations

About this Virtual Instructor Led Training (VILT) This Virtual Instructor Led Training (VILT) course is designed with the aim of showing the degree of integration necessary in developing an offshore petroleum discovery, from field appraisal to development. The 5 half-day VILT course gives a comprehensive account of the methodology, processes and techniques utilised in developing an offshore oil or gas discovery. Technically, integration of expected reservoir behavior, well planning and design, and facilities concepts and selection are exemplified through detailed case histories, group discussions and exercises. Commercial aspects related to overall project evaluation are also covered. Training Objectives Course participants will obtain a comprehensive understanding of key aspects of offshore field development, from appraisal through to development planning and leading up to sanction. The VILT course covers the three key elements: reservoirs, wells and facilities, and covers the integration of these with commercial aspects, and the required management aspects, including uncertainty and risk. Target Audience This VILT course is designed for project managers, field development and planning engineers, asset managers, petroleum engineers, reservoir engineers as well as field geoscientists and managers who have an interest in or are involved in field development feasibility and planning. In particular, this VILT course would be of interest to managers leading multidisciplinary and diverse functional teams. Course Level Basic or Foundation Training Methods The VILT course will be delivered online in 5 half-day sessions comprising 4 hours per day, with 2 breaks of 10 minutes per day. Course Duration: 5 half-day sessions, 4 hours per session (20 hours in total). Trainer Trainer 1: Your first expert course leader is a specialist in reservoir engineering, field development planning and petroleum management. Having worked for over 40 years in the petroleum industry, his most recent full-time position was Chief Operating Officer and Project Director for AED Oil and East Puffin (2007-09) for the Puffin offshore development, Timor Sea. Prior to his academic career (2001-2006), commencing in 2001 as head of the new School of Petroleum Engineering and Management at the UA, he worked for 16 years for BHP Petroleum (now BHP Billiton), most recently as Chief Reservoir Engineer for their worldwide operations. Other positions with BHP Billiton involved mainly technical and project management, and general management positions, including member of the BHP Board. He was project manager (feasibility) for two FPSO projects, the Skua and Griffin area fields, offshore Australia. He was also the Technical Manager for the Dai Hung project, offshore Vietnam where first oil was achieved in just 18 months from sanction. Before that time, he worked for Shell International (8 years) in the Netherlands, including two years as Senior Lecturer Reservoir Engineering at Shell's training centre and in Australia, seconded to Woodside Energy, with a key role in Australia's largest capital project (at the time), the Northwest Shelf Gas development. He started his career in Calgary, Canada, first with Hudson's Bay Oil and Gas and subsequently with the US consulting company, Scientific Software Corporation. He holds a BSc degree in Physics from the University of British Columbia and a MS degree in Nuclear Engineering from Stanford University. He has been an active member of the Society of Petroleum Engineers, including Director for the Asia-Pacific region (1996-98) and as a member of the Board. He was an SPE Distinguished Lecturer during 2001-02 and a PESA Distinguished Lecturer during 2002. He has lectured at many institutions and was a visiting professor at Stanford University in 2000. He has published over 50 papers on both technical and managerial topics. His professional interests are in optimal planning and project management of offshore petroleum discoveries. His primary research interests are in the area of special core analysis and the development of predictive models for reservoir characterisation. Trainer 2: Your other course leader is currently an independent consultant and trainer after 37 years in the upstream petroleum industry. His previous roles included Chief Geologist for GALP Energy, Consultant/ Head of Exploration for Qatar Petroleum, Technical/ Asset Manager for SASOL, and various technical and technical management roles in BHP Billiton Petroleum and Chevron. He managed/ executed many projects in diverse locations: West Grimes gas field development - California; Port Arguello heavy oil development - offshore California; exploration & development projects - Nigeria; Tengiz field early development, Korolev appraisal - Kazakhstan; Nkossa field development, Moho/ Bilondo exploration - offshore Congo; PNG divestment, Bayu-Undan LNG development - Australia; Ohanet acquisition, appraisal & development - Algeria; Pande development, Pande/ Temane gas plant expansion & near field exploration - Mozambique; Pre-Khuff (HP/HT) exploration, multiple blocks & operators - Qatar; Coral/ Mamba appraisal - Mozambique; Blocks 14/32 exploration & development - Angola; exploration & appraisal - onshore & offshore Brazil. He has an MSc in Geophysics from Stanford, an MBA from St. Mary's College of California, and a BSc in Geology (Honors) from Western Illinois University. He is a member of SEG, AAPG, SPE, PESGB, and PESA and is a Fellow of the Energy Institute (UK). His professional interests centre around deploying this extensive and international experience base to add value to future projects via training and consultancy, and to provide the leadership needed to execute, deliver, and ensure profitability of new projects. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information about post training coaching support and fees applicable for this. Accreditions And Affliations

Duration 5 Days 30 CPD hours This course is intended for This course is designed primarily for cybersecurity practitioners who perform job functions related to protecting information systems by ensuring their availability, integrity, authentication, confidentiality, and non-repudiation. This course focuses on the knowledge, ability, and skills necessary to provide for the defense of those information systems in a cybersecurity context, including protection, detection, analysis, investigation, and response processes. In addition, the course ensures that all members of an IT team?everyone from help desk staff to the Chief Information Officer?understand their role in these security processes. Overview In this course, you will assess and respond to security threats and operate a systems and network security analysis platform. You will: - Assess information security risk in computing and network environments. - Analyze reconnaissance threats to computing and network environments. - Analyze attacks on computing and network environments. - Analyze post-attack techniques on computing and network environments. - Implement a vulnerability management program. - Collect cybersecurity intelligence. - Analyze data collected from security and event logs. - Perform active analysis on assets and networks. - Respond to cybersecurity incidents. - Investigate cybersecurity incidents. - Address security issues with the organization's technology architecture. The course introduces tools and tactics to manage cybersecurity risks, identify various types of common threats, evaluate the organization's security, collect and analyze cybersecurity intelligence, and handle incidents as they occur. 1 - ASSESSING INFORMATION SECURITY RISK Identify the Importance of Risk Management Assess Risk Mitigate Risk Integrate Documentation into Risk Management 2 - ANALYZING RECONNAISSANCE THREATS TO COMPUTING AND NETWORK ENVIRONMENTS Assess the Impact of Reconnaissance Incidents Assess the Impact of Social Engineering 3 - ANALYZING ATTACKS ON COMPUTING AND NETWORK ENVIRONMENTS Assess the Impact of System Hacking Attacks Assess the Impact of Web-Based Attacks Assess the Impact of Malware Assess the Impact of Hijacking and Impersonation Attacks Assess the Impact of DoS Incidents Assess the Impact of Threats to Mobile Security Assess the Impact of Threats to Cloud Security 4 - ANALYZING POST-ATTACK TECHNIQUES Assess Command and Control Techniques Assess Persistence Techniques Assess Lateral Movement and Pivoting Techniques Assess Data Exfiltration Techniques Assess Anti-Forensics Techniques 5 - MANAGING VULNERABILITIES IN THE ORGANIZATION Implement a Vulnerability Management Plan Assess Common Vulnerabilities Conduct Vulnerability Scans Conduct Penetration Tests on Network Assets 6 - COLLECTING CYBERSECURITY INTELLIGENCE Deploy a Security Intelligence Collection and Analysis Platform Collect Data from Network-Based Intelligence Sources Collect Data from Host-Based Intelligence Sources 7 - ANALYZING LOG DATA Use Common Tools to Analyze Logs Use SIEM Tools for Analysis 8 - PERFORMING ACTIVE ASSET AND NETWORK ANALYSIS Analyze Incidents with Windows-Based Tools Analyze Incidents with Linux-Based Tools Analyze Malware Analyze Indicators of Compromise 9 - RESPONDING TO CYBERSECURITY INCIDENTS Deploy an Incident Handling and Response Architecture Mitigate Incidents Prepare for Forensic Investigation as a CSIRT 10 - INVESTIGATING CYBERSECURITY INCIDENTS Apply a Forensic Investigation Plan Securely Collect and Analyze Electronic Evidence Follow Up on the Results of an Investigation 11 - ADDRESSING SECURITY ARCHITECTURE ISSUES Remediate Identity and Access Management Issues Implement Security During the SDLC Additional course details: Nexus Humans CompTIA Cybersecurity Analyst Certification (CySA Plus) (Exam CS0-003) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CompTIA Cybersecurity Analyst Certification (CySA Plus) (Exam CS0-003) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Course Overview This Personal Assistant (PA) course is designed to provide learners with essential skills and knowledge to excel in a variety of administrative roles. Covering everything from business communication to organisational skills, this course ensures learners are equipped to manage office duties efficiently, support executives, and contribute to the smooth running of an organisation. By completing this course, learners will gain a solid understanding of the core functions of a PA, enabling them to confidently take on responsibilities in any professional setting. Course Description The course delves into key areas including business telephone etiquette, managing travel arrangements, organising meetings, and developing effective communication skills. Learners will explore the nuances of record-keeping, minute-taking, and scheduling, essential for ensuring a well-structured office environment. With a strong emphasis on time management, organisational skills, and business writing, this course prepares learners to confidently manage multiple tasks and responsibilities in fast-paced work environments. By the end, learners will have developed the ability to enhance productivity and support executive operations effectively. Course Modules Module 01: Introduction to Personal Assistant Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Mail Services and Shipping Module 05: Travel Arrangements Module 06: Organising Meetings and Conferences Module 07: Time Management Module 08: Record Keeping and Filing Systems Module 09: Business Writing Skills Module 10: Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash Module 15: Introduction to Minute Writing Module 16: Preparation for Minute Taking Module 17: The Meeting Structure Module 18: Minute Meeting, Decision and Action Module 19: Roles and Responsibility of Minute Taker Module 20: Tips for Minute Taking Module 21: Technology in Minute Taking Module 22: Building Confidence (See full curriculum) Who is this course for? Individuals seeking to enhance their administrative skills. Professionals aiming to advance their career as a Personal Assistant. Beginners with an interest in office management and administrative roles. Anyone interested in developing organisational and communication skills. Career Path Personal Assistant Executive Assistant Administrative Assistant Office Manager Office Administrator Executive Support Specialist